Final verdict
Looking over Hetzner vs. HostMonster, it’s clear why both hosts are so popular. They have both hosted millions of
websites that run on WordPress for decades, building up a loyal customer base.
-
HostMonster (Overall grade: 7.4)
offers versatile web hosting services including WordPress and eCommerce hosting but is less sophisticated in cloud hosting capabilities. Known for its user-friendly features, HostMonster provides free domain registration for the first year, an intuitive website builder, and unlimited email hosting with varied management tools, making it ideal for beginners or small businesses with basic needs. However, its higher renewal costs, lack of scalability in cloud options, and somewhat inconsistent customer support, especially in terms of technical assistance, diminish its appeal for more advanced users or growing businesses.
Hetzner (Overall grade: 7.9)
excels with advanced cloud and dedicated hosting solutions, featuring high-performance hardware, NVMe SSD storage, and a robust global infrastructure. Hetzner’s offerings include cost-effective scalable plans, comprehensive security measures such as DDoS protection, and extensive data center locations. Its superior performance in uptime and flexibility in management and scaling appeals to developers and enterprises needing reliable and high-performance hosting. Despite the lack of a user-friendly website builder and potentially restrictive service fees, Hetzner’s advanced features, extensive documentation, and more responsive support make it the better choice for users seeking high performance, control, and cost-effectiveness.
Overall grade:7.9 |
Overall grade:7.4 |
|
---|---|---|
Uptime and Availability | 9.0 | 8.5 |
Hosting Performance | 8.3 | 4.8 |
Hosting Security | 8.8 | 8.2 |
Price | 7.9 | 7.8 |
Hosting Features | 7.5 | 7.8 |
Ease Of Setup | 8.0 | 7.7 |
User Management | 7.8 | 6.3 |
Customer Support | 6.3 | 7.9 |
User feedback | 4.6/5 | 3.2/5 |
Hosting types offered
Both platforms provide a variety of hosting types, each designed to meet the different needs of users.
Shared hosting | ||
Cloud hosting | ||
WordPress hosting | ||
Ecommerce hosting | ||
VPS hosting | ||
Dedicated hosting |
Although both offer a variety of hosting plans tailored to different needs, in
certain cases, one platform may prove to be more suitable.
features, making it a better choice for businesses prioritizing long-term growth and stability in
their ecommerce endeavors.
Detailed comparison
Uptime and availability
Evaluates the average uptime statistics, uptime guarantee and overall availability of the hosting
provider
Score Components:
- Uptime percentage (30%): evaluates the uptime statistics in given period of time
- Uptime guarantee (20%): Assesses if the platform offers an uptime guarantee and
whether the actual uptime matches the promised guarantee. - General performance (25%): Evaluates how fast is the average response time and overall
it’s stability. - Responsiveness (10%): Adaptability to different devices and screen sizes.
- Availability (25%): Reflects the total downtime and number of outages.
Winner Hetzner Online: Reliable and resilient with comprehensive network coverage.
Hetzner Online stands out with its consistent 99.9% uptime guarantee, occasionally reaching 100% in tests. Its diverse data center locations across Germany, Finland, and the USA ensure broad international coverage. The 24/7 monitoring system and free DDoS protection underline Hetzner’s commitment to uninterrupted service.
HostMonster also offers commendable uptime performance, showing minimal downtime over extended testing periods. It provides a “maximum guaranteed uptime” and is efficient in customer support, available 24/7 through multiple channels. Despite these strengths, it slightly falls short due to the lack of month-to-month billing and price increases after the first year.
Hosting performance
Score Components:
- Hosting speed (30%): This includes SSD quality, Load times, PageSpeed score ranges,
additional information on website speed, built-in plugins for performance enhancement, available caching
methods, and CPU/RAM options - CDN (20%): Considers whether CDN is available or not, whether it’s free or paid, and
the quality of the CDN service - Available data centers (30%): Evaluates the number of data centers and their locations
globally. - Scalibility (20%): Looks at whether elastic scaling is available, the process required
to scale (manual upgrade vs. automatic scaling), the presence of dedicated servers, and the costs
associated with scaling.
🏆 Winner
Hetzner: When comparing Hetzner and HostMonster, Hetzner comes out ahead in terms of overall hosting performance. Hetzner’s data centers are spread across Germany, Finland, and the USA, offering ISO 27001 certification which ensures high security standards. They provide 24/7 support via telephone and email, with DDoS protection and daily backups included. HostMonster, while offering unmetered bandwidth and a decent range of features, falls short in terms of advanced hardware and comprehensive global data center locations. HostMonster’s data centers are not specified, which may indicate limited geographic distribution compared to Hetzner. Both providers include SSL certificates and support for various programming languages and CMS platforms, but Hetzner offers more advanced options such as NVMe SSD storage and dedicated vCPU options.
Hetzner’s NVMe SSD disk space results in faster read and write speeds, which significantly enhance website loading times. They also use high-performance hardware including Intel® Xeon® Gold and AMD EPYC™ series processors, which further improves speed and reliability. HostMonster’s performance is categorized by plan; the Pro plan offers higher performance, but details on specific hardware capabilities are limited. While both providers offer caching options, Hetzner’s advanced SSD technology and CPU options give it a noticeable edge in website speed.
Website Speed
Hetzner’s NVMe SSD disk space results in faster read and write speeds, which significantly enhance website loading times. They also use high-performance hardware including Intel® Xeon® Gold and AMD EPYC™ series processors, which further improves speed and reliability. HostMonster’s performance is categorized by plan; the Pro plan offers higher performance, but details on specific hardware capabilities are limited. While both providers offer caching options, Hetzner’s advanced SSD technology and CPU options give it a noticeable edge in website speed.
Scalability
Scalability with Hetzner is highly flexible, providing options for both shared and dedicated vCPU cloud hosting. They offer elastic scaling with no minimum contract period and a 30-day cancellation policy, allowing for expansive growth without long-term commitment. Managed servers allow for easy hardware exchange and various flexible invoicing options. HostMonster, on the other hand, requires plan upgrades for increased resources, and while they offer various tiers, the process isn’t as seamless. The precise costs to scale with HostMonster are unclear, making it harder to predict expenses as your needs grow.
Hosting security
and regulatory requirements
Score Components:
- Technical security measures (40%): This includes encryption, firewalls, DDoS
protection, secure configurations, server monitoring, access control and availability of security addons
(e.g Sitelock security). - Operational security measures (30%): Encompasses data privacy, backups and data
redundancy. - Compliance and certifications (20%): Adherence to legal and regulatory requirements
(e.g., GDPR, HIPAA) and possession of certifications (e.g., ISO 27001, SOC 2). - Business and reliability (10%): Factors in the provider’s reputation, uptime
guarantees, and customer support.
🏆 Winner Hetzner: Provides extensive and advanced security features, making it an optimal choice for secure hosting.
Both Hetzner and HostMonster have notable differences in their approaches to technical and operational security, as well as in their compliance with regulations.
Technical security measures:
Hetzner offers a range of SSL certificates including Symantec Basic and Let’s Encrypt for free, while HostMonster provides SSL secure servers and premium certificates at an additional cost. Hetzner supports PHP versions 5, 7, and 8 with extensive PHP extensions, whereas HostMonster supports only PHP 5 and allows customization through PHP.INI files. Hetzner also excels with its DDoS protection and secure connections, including encrypted FTP and SSH access, which are complemented by a comprehensive set of mail security measures. HostMonster provides a basic security checklist along with SiteLock Security for daily vulnerability scanning and automated malware removal, but it doesn’t reach the depth of Hetzner’s technical security provisions.
Operational security measures:
Hetzner ensures daily backups and automatic defense mechanisms against brute force attacks, as well as continuous 24/7 monitoring of system integrity with SMS notifications to service technicians. HostMonster’s operational security includes two-factor authentication, hotlink protection, and Spam Assassin for email protection. SiteLock Security in HostMonster offers proactive vulnerability scanning and automated malware removal, but it lacks the nuanced internal and external system monitoring found in Hetzner. Hetzner’s approach to secure connections covers administrative interface, web mail, and other server accesses, adding an extra layer of protection that’s more extensive compared to HostMonster’s provisions.
Compliance and certifications:
Hetzner complies with GDPR, providing robust data protection in line with European regulations and supports a Data Processing Agreement (DPA) under GDPR Article 28. Moreover, Hetzner’s data centers have ISO 27001 certification. HostMonster complies with GDPR, listing extensive rights for EU residents and supports PCI compliance for Account Levels A and B. However, Hetzner lacks specific information about PCI compliance, while HostMonster does not mention ISO certifications.
SSL certificate |
Free Symantec and Let’s Encrypt |
Free and premium from $80.04/year |
Additional security features |
DDoS protection, daily backups, 24/7 monitoring, comprehensive mail security |
Two-factor authentication, hotlink protection, SiteLock Security |
PHP versions |
PHP 5, 7, 8 |
PHP 5 |
GDPR compliance |
Yes |
Yes |
HIPAA compliance |
Not specified |
Not specified |
PCI compliance |
Not specified |
Yes |
Hosting features
Score Components:
- Domains (20%): Assesses the availability of a free domain, domain purchase options, and
pricing - Email (15%): Considers if the provider offers full email hosting, or is reselling
third-party service, and if the email is only transactional or not - Website builder (15%): Checks if website builder is available, and it’s user
friendliness and overall the level of customization allowed. - Staging environment (20%): Determines if a staging environment is available, allowing
for testing changes before going live. - FTP & SFTP accounts (10%): Evaluates if and how easily users can access FTP and
SFTP accounts - Git and SSH access (20%): Assess whether Git is integrated into the hosting service and
if SSH access is provided
🏆 Winner HostMonster: Acclaimed for its robust feature set and flexible hosting solutions, HostMonster emerges as the ideal choice for users seeking a comprehensive hosting package.
Both Hetzner and HostMonster offer impressive hosting features tailored to different user needs. Hetzner stands out with its extensive range of customizations and strong security measures, including daily backups, DDoS protection, and a minimum network availability of 99.9%. It also boasts unlimited traffic and supports a variety of scripting languages (PHP, Perl, Python, Ruby) which makes it ideal for developers. Unique to Hetzner is its support for webshops like Shopware, and it provides a wide range of domains, including popular options like .com and .net. However, Hetzner’s initial setup and additional service fees could be restrictive for users with budget constraints.
Conversely, HostMonster features unlimited domain hosting and unlimited disk storage, catering especially well to users who require vast resources without worrying about limits. Its free domain for the first year and a new website builder that supports drag-and-drop functionalities enhance user friendliness for beginners. Unlike Hetzner, HostMonster offers three different webmail solutions; it’s particularly great for users who prefer a variety of email management tools. Unlimited domains, subdomains, and email accounts bring extra convenience, and with support for numerous eCommerce solutions (like OS Commerce and Zen Cart), it can effortlessly cater to online businesses.
Free domain |
Yes |
Yes, for the first year |
Free SSL |
Yes |
Yes |
Email hosting |
Yes |
Yes |
Website builder |
No |
Yes |
Staging environment |
No |
No |
FTP & SFTP accounts |
Yes |
Yes |
Git and SSH access |
Yes |
Yes |
Free backup |
Yes (14 days) |
Yes |
Money back guarantee |
No |
No |
a location.
As a result in rare cases the features mentioned here can differ from the ones you see on their websites.
Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both Hetzner and HostMonster offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.
Email services:
Hetzner provides extensive email hosting services, offering up to unlimited mailboxes and email forwarding, as well as support for secure SMTP and multiple synchronization protocols like Exchange Active Sync and iCal. On the other hand, HostMonster offers limitless email support with POP3 and IMAP, along with three different webmail solutions for a more varied user experience. While Hetzner does well with secure email needs, HostMonster’s unlimited email features and multiple webmail interfaces offer a more flexible approach, making it a strong contender for users with diverse email management needs.
Price
Score Components:
- Plan value (40%): What each pricing tier offers.
- Transparency and clarity (30%): Clearness of pricing structures.
- Flexibility of plans (20%): Range of options to suit different budgets.
- Hidden costs (10%): Additional expenses not included in the plan.
🏆 Winner Hetzner: Hetzner scores slightly higher overall, mainly due to the robust features included in their plans and the transparency of what’s included.
Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.
Hetzner offers a range of hosting and cloud services that provide competitive pricing and feature-rich plans compared to HostMonster. For basic shared hosting, Hetzner’s entry plan starts at €2.09 per month, offering 10 GB of NVMe SSD disk space with unlimited traffic, which is notably less expensive than HostMonster’s Basic Plan starting at $12.99 per month for 50 GB of website space. Additionally, Hetzner’s cloud solutions are varied with options starting from as low as €4.51 per month, whereas HostMonster’s shared hosting plans offer features like unmetered website space and bandwidth but come at a higher price point. Both providers have strengths, with Hetzner offering more economical hourly pricing for cloud options and HostMonster providing extensive email solutions and domain privacy in their higher-tier plans.
Webhosting Level 1 €2.09
1 website, 10 GB NVMe SSD, unlimited bandwidth, phone and email support, free domain. Special features: WordPress Installer, unlimited traffic, 24/7 monitoring, DDoS protection. Value for price:8.5
|
Basic Plan $12.99/mo
1 website, 50 GB storage, unmetered bandwidth, free SSL, no domain privacy. Value for price:7.0
|
Webhosting Level 4 €5.39
1 website, 50 GB NVMe SSD, unlimited bandwidth, phone and email support, free domain. Special features: WordPress Installer, unlimited traffic, 24/7 monitoring, DDoS protection. Value for price:7.8
|
Plus Plan $15.99/mo
Unlimited websites, unmetered storage, unmetered bandwidth, free SSL, no domain privacy. Value for price:7.2
|
Webhosting Level 9 €10.90
1 website, 100 GB NVMe SSD, unlimited bandwidth, phone and email support, free domain. Special features: WordPress Installer, unlimited traffic, 24/7 monitoring, DDoS protection. Value for price:8.0
|
Choice Plus Plan $18.99/mo
Unlimited websites, unmetered storage, unmetered bandwidth, free SSL, domain privacy, 1-year CodeGuard backups. Value for price:7.4
|
Webhosting Level 19 €21.90
1 website, 300 GB NVMe SSD, unlimited bandwidth, phone and email support, free domain. Special features: WordPress Installer, unlimited traffic, 24/7 monitoring, DDoS protection. Value for price:7.9
|
Pro Plan $32.99/mo
Unlimited websites, unmetered storage, unmetered bandwidth, free dedicated IP, premium SSL, domain privacy, automated backups. Value for price:7.6
|
vServer MC30 €40.46
5 websites, 200 GB NVMe SSD, 1 GBit/s bandwidth, phone and email support, SSL manager. Special features: Root access, spam and virus filters, custom software installer. Value for price:7.5
|
N/A |
vServer MC60 €64.26
15 websites, 400 GB NVMe SSD, 1 GBit/s bandwidth, phone and email support, SSL manager. Special features: Root access, spam and virus filters, custom software installer. Value for price:7.8
|
N/A |
MA80 €94.01
10 websites, 1 TB NVMe SSD, 1 GBit/s bandwidth, phone and email support, SSL manager. Special features: Root access, spam and virus filters, custom software installer. Value for price:8.1
|
N/A |
CX11 €4.51
20 GB disk space, 20 TB traffic, 24/7 monitoring, DDoS protection. Value for price:8.5
|
N/A | |||||||||||||||||||||||||||||
CPX11 €5.18
40 GB disk space, 20 TB traffic, 24/7 monitoring, DDoS protection. Value for price:8.0
|
N/A | |||||||||||||||||||||||||||||
CX21 €6.37
40 GB disk space, 20 TB traffic, 24/7 monitoring, DDoS protection. Value for price:8.0
|
N/A | |||||||||||||||||||||||||||||
CPX21 €8.98
80 GB disk space, 20 TB traffic, 24/7 monitoring, DDoS protection. Value for price:8.0
|
N/A | |||||||||||||||||||||||||||||
CX31 €29.99
240 GB disk space, 20 TB traffic, 24/7 monitoring, DDoS protection. Value for price:7.5
|
N/A | |||||||||||||||||||||||||||||
CPX31 €16.18
160 GB disk space, 20 TB traffic, 24/7 monitoring, DDoS protection. Value for price:7.8
|
N/A | |||||||||||||||||||||||||||||
CX41 €20.71
160 GB disk space, 20 TB traffic, 24/7 monitoring, DDoS protection. Value for price:8.0
|
N/A | |||||||||||||||||||||||||||||
CPX41 €29.99
240 GB disk space, 20 TB traffic, 24/7 monitoring, DDoS protection. Value for price:7.8
|
N/A | |||||||||||||||||||||||||||||
CX51 €39.15
240 GB disk space, 20 TB traffic, 24/7 monitoring, DDoS protection. Value for price:8.0
|
N/A | |||||||||||||||||||||||||||||
CPX51 €65.33
360 GB disk space, 20 TB traffic, 24/7 monitoring, DDoS protection. Value for price:7.9
|
N/A | |||||||||||||||||||||||||||||
CAX11 €4.51
40 GB disk space, 20 TB traffic, 24/7 monitoring, DDoS protection. Value for price:8.5
|
N/A | |||||||||||||||||||||||||||||
CAX21 €7.72
80 GB disk space, 20 TB traffic, 24/7 monitoring, DDoS protection. Value for price:8.0
|
N/A | |||||||||||||||||||||||||||||
CAX31 €14.86
160 GB disk space, 20 TB traffic, 24/7 monitoring, DDoS protection. Ease of setupEvaluates the ease of setting up and migrating websites on the hosting
platform. Score Components:
8.0
7.7
🏆 Winner Hetzner Online: Efficient setup with strong support and customization options. Hetzner Online employs the konsoleH administration interface for managing servers, domains, and accounts. This custom solution is designed to be accessible for both technical and non-technical users, making it straightforward to create accounts, manage domains, and configure email addresses. The user-friendly nature of konsoleH facilitates easy navigation and management of server resources. Moreover, the ability to perform a wide range of server and domain management tasks within a single interface simplifies the administration process, particularly for those new to web hosting. HostMonster, powered by Bluehost, offers a standard cPanel, widely recognized for its ease of use and extensive features. The cPanel’s intuitive interface makes it accessible for users at any skill level, providing tools for managing domains, databases, emails, and more. In addition, HostMonster includes 1-click installations for popular applications like WordPress, enhancing the overall user experience for those who may not have extensive technical knowledge. The familiarity and functionality of cPanel ensure that both beginners and experienced users can efficiently manage their hosting environment.
Hetzner provides detailed guides and tutorials on their website, ensuring a smooth migration process. These resources cover domain transfers, website migration, and mail migration in a step-by-step manner. Although Hetzner does not offer an automated migration tool, their comprehensive documentation makes manual migration straightforward. HostMonster, conversely, charges a fee for professional site transfer services but provides a variety of tools for DIY migrations. This includes step-by-step guides and 1-click application installations for ease of migration, catering to users who prefer hands-on control of the process.
User managementAssesses the platforms’ capabilities in managing user roles, permissions, and
accessibility. Score Components:
7.8
6.3
🏆 Winner Hetzner Online: Superior user management features offer enhanced flexibility and control. Hetzner Online provides detailed and flexible user management features, enabling administrators to create groups, add users, and define roles with ease. The ability to set quotas and add users to specific groups enhances the granularity of control. In contrast, HostMonster leverages a modified version of cPanel, which includes basic user management tools but lacks detailed information about user roles and permissions. The absence of specific user roles makes HostMonster less flexible in managing complex user environments compared to Hetzner. The user interface of Hetzner Online is streamlined for managing users efficiently. Accessed through user settings, the platform allows administrators to add groups, create new users, allocate storage, set up quotas, and configure additional user settings. The interface is intuitive, highlighting various user activities and providing options for password resets. HostMonster’s user management via cPanel offers a familiar environment but falls short on details regarding specialized tools or custom roles. This may hinder administrators from maximizing control and customization for user management. Hetzner Online stands out by offering effective access control measures, such as SSH access configurations and detailed user activity overviews. It allows admins to define maintenance rules for individual accounts and enables the management of DNS entries. These controls ensure that growing numbers of users can be managed seamlessly without compromising security. While HostMonster’s cPanel management is user-friendly, its limited documentation on specific access control measures makes it less clear how well it handles increasing user loads. Hetzner user roles table:
Customer supportEvaluates the quality, availability, and scope of the customer support offered by the
hosting provider. Score Components:
6.3
7.9
🏆 Winner HostMonster: HostMonster offers a comprehensive customer support system, including live chat and 24/7 phone support, making it a robust choice for customers.
Hetzner Online provides numerous support channels such as email, ticketing, and phone support alongside extensive documentation. Nonetheless, it has shortcomings, like the absence of live chat support and some occasional issues with account management and billing disputes. The support is accessible in multiple languages and generally delivers quick responses via the ticketing system, but users have reported occasional slow responses from other channels. HostMonster surpasses Hetzner in customer service by offering 24/7 phone support, live chat, and a 30-day money-back guarantee for basic hosting services. It also provides a thorough knowledgebase alongside support through email and a ticketing system. These aspects make HostMonster a more versatile and reliable choice for customer support, addressing user needs effectively and providing more reliable assistance. User feedbackUsers generally find the hosting provider to be cost-effective with robust performance capabilities, able to handle demanding tasks reliably. Many reviewers appreciate the competitive pricing, ease of use, and the fast, reliable infrastructure. While customer support is often praised for its availability and helpfulness, some users believe it could still see improvements. The platform’s dashboard and additional features could benefit from enhancements, but overall, users are satisfied with the value and quality of service provided. HostMonster receives mixed reviews from users, with positive feedback highlighting its affordable pricing, reliable uptime, and quick website loading times. Users also appreciate the extensive range of features such as addons for security, easy integration with MySQL, and a generally good customer service experience. However, many users find the user interface to be difficult to navigate, particularly for non-technical individuals, and note that technical support can be inconsistent, often more focused on sales than solving issues. Additionally, unexpected costs and technical limitations like frequent PHP updates and challenges with deploying large applications have also been pointed out as significant drawbacks. FAQWhich platform is better suited for hosting WordPress websites? HostMonster is better suited for hosting WordPress websites due to its seamless integration with WordPress and tailored support specifically designed for WordPress sites. Hetzner does not offer specialized WordPress hosting, making HostMonster the more favorable option in this category. Which hosting service offers better security features? Hetzner offers better security features, including free Symantec and Let’s Encrypt SSL certificates, DDoS protection, daily backups, 24/7 monitoring, and support for PHP versions 5, 7, and 8. HostMonster provides basic security features like two-factor authentication and SiteLock Security, but lacks the depth of Hetzner’s technical security provisions. Which platform offers better customer support? HostMonster offers better customer support with 24/7 phone support, live chat, and a 30-day money-back guarantee for basic hosting services, along with a comprehensive knowledgebase. Hetzner, while providing email and phone support, lacks live chat support and has occasional issues with account management and billing disputes. Which hosting service offers more scalability options for growing websites? Hetzner offers more scalability options with flexible shared and dedicated vCPU cloud hosting, elastic scaling with no minimum contract period, and managed servers for easy hardware exchange. HostMonster requires plan upgrades for increased resources, making the process less seamless compared to Hetzner. What are the major differences in pricing and value between hetzner and hostmonster? Hetzner offers competitive pricing with plans starting at €2.09 per month for basic shared hosting and extensive cloud solutions starting from €4.51 per month. HostMonster’s plans start at $12.99 per month and offer features like unmetered bandwidth but come at a higher price point. Hetzner provides more cost-effective options and advanced features compared to HostMonster. The making of this blog We followed a clear, step-by-step process to write and research this article.
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