Hetzner vs Web Hosting Hub: Final verdict
Looking over Hetzner vs. Web Hosting Hub, it’s clear why both hosts are so popular. They have both hosted millions of
websites that run on WordPress for decades, building up a loyal customer base.
-
Hetzner (Overall grade: 7.9)
is best suited for advanced users or businesses needing high scalability, robust infrastructure, and a high-traffic, multimedia-heavy website. Its strength lies in the extensive cloud server options, high scalability, and the superior speed provided by NVMe SSDs and high-performance CPUs. It also offers excellent security features, multiple data centers across Germany, Finland, and the USA, and comprehensive user management roles. However, Hetzner’s interface and feature sets may have a learning curve for non-technical users, and support is limited mainly to weekdays without live chat.
Web Hosting Hub (Overall grade: 7.5)
caters well to beginners and small businesses with its easy setup, cPanel and BoldGrid integration, and a wide range of hosting plans that include free domains and SSL certificates. The 24/7 U.S.-based support and 90-day money-back guarantee offer beginner-friendly benefits that ensure a smooth setup and management experience. Despite its beginner-friendly interface and features, Web Hosting Hub is somewhat limited by its slower SSDs compared to NVMe, and lacks the advanced customization options found in Hetzner, which might make it less appealing for high-traffic or resource-intensive sites.
Overall grade:7.9 |
Overall grade:7.5 |
|
---|---|---|
Uptime and Availability | 9.0 | 9.2 |
Hosting Performance | 8.3 | 5.0 |
Hosting Security | 8.8 | 8.0 |
Price | 7.9 | 7.6 |
Hosting Features | 7.5 | 6.9 |
Ease Of Setup | 8.0 | 8.8 |
User Management | 7.8 | 7.1 |
Customer Support | 6.3 | 7.8 |
User feedback | 4.6/5 | 4.5/5 |
Hosting types offered
Both platforms provide a variety of hosting types, each designed to meet the different needs of users.
Shared hosting | ||
Cloud hosting | ||
WordPress hosting | ||
Ecommerce hosting | ||
VPS hosting | ||
Dedicated hosting |
Although both offer a variety of hosting plans tailored to different needs, in
certain cases, one platform may prove to be more suitable.
Detailed comparison
Uptime and availability
Evaluates the average uptime statistics, uptime guarantee and overall availability of the hosting
provider
Score Components:
- Uptime percentage (30%): evaluates the uptime statistics in given period of time
- Uptime guarantee (20%): Assesses if the platform offers an uptime guarantee and
whether the actual uptime matches the promised guarantee. - General performance (25%): Evaluates how fast is the average response time and overall
it’s stability. - Responsiveness (10%): Adaptability to different devices and screen sizes.
- Availability (25%): Reflects the total downtime and number of outages.
🏆 Winner Web Hosting Hub: Providing the best speed and uptime with excellent pricing and features.
Hetzner Online guarantees an uptime of 99.9% with consistent performance and robust infrastructure. Their data centers are spread across Germany, Finland, and the USA, ensuring regional availability. With 24/7 monitoring, Juniper backbone technology for redundancy, and DDoS protection at no extra cost, Hetzner Online maintains a reliable service for its users.
Web Hosting Hub excels with a focus on speed and uptime, backed by free SSDs, SSL, and unlimited bandwidth. Their tiered performance plans, ranging from the Spark Plan to the high-performance Dynamo Plan, cater to various website needs. The inclusion of free domain, website transfer with no downtime, and daily backups adds value, making Web Hosting Hub a top choice for reliable hosting.
Which one has better hosting performance?
Score Components:
- Hosting speed (30%): This includes SSD quality, Load times, PageSpeed score ranges,
additional information on website speed, built-in plugins for performance enhancement, available caching
methods, and CPU/RAM options - CDN (20%): Considers whether CDN is available or not, whether it’s free or paid, and
the quality of the CDN service - Available data centers (30%): Evaluates the number of data centers and their locations
globally. - Scalibility (20%): Looks at whether elastic scaling is available, the process required
to scale (manual upgrade vs. automatic scaling), the presence of dedicated servers, and the costs
associated with scaling.
🏆 Winner: Hetzner Online GmbH: Hetzner offers a broad range of hosting options with NVMe SSDs and robust hardware, while Web Hosting Hub provides various plans aimed at different user levels. Hetzner stands out with its faster SSD technology and broad geographical coverage of data centers across Germany, Finland, and the USA. In terms of CDN offerings, Hetzner doesn’t explicitly mention built-in CDN, whereas Web Hosting Hub’s CDN options are unclear. Hetzner’s servers include high-performance CPUs from Intel, AMD, and Ampere, supporting faster processing speeds, and their network infrastructure boasts a minimum 99.9% availability and advanced Juniper backbone technology. Both providers offer 24/7 support, though Hetzner includes phone and email at no extra cost.
Website Speed
Hetzner uses NVMe SSDs, which promise quicker read and write times compared to the SSDs offered by Web Hosting Hub. Web Hosting Hub’s plans vary in speed—Dynamo being the fastest with 4x speed—but Hetzner’s use of high-performance CPUs and rigorous network infrastructure ensures consistently high website speeds. Moreover, Hetzner includes daily backups and SSL encryption across the board, which can contribute to overall better performance and security for websites.
Scalability
Hetzner offers flexible scaling options with no minimum contract period and a 30-day cancellation policy, along with dedicated server options and the capability for automatic backups and snapshots. Plans can be tailored to include shared or dedicated vCPUs, making scaling both flexible and potentially cost-effective. The cost specifics for scaling on Web Hosting Hub aren’t detailed, but their tiered approach (Spark, Nitro, Dynamo) suggests manual plan upgrades. Both offer high-value features for growth, but Hetzner’s approach appears more modular and responsive to individual needs.
Which one has better security features?
and regulatory requirements
Score Components:
- Technical security measures (40%): This includes encryption, firewalls, DDoS
protection, secure configurations, server monitoring, access control and availability of security addons
(e.g Sitelock security). - Operational security measures (30%): Encompasses data privacy, backups and data
redundancy. - Compliance and certifications (20%): Adherence to legal and regulatory requirements
(e.g., GDPR, HIPAA) and possession of certifications (e.g., ISO 27001, SOC 2). - Business and reliability (10%): Factors in the provider’s reputation, uptime
guarantees, and customer support.
🏆 Winner Hetzner Online: Hetzner offers an extensive range of security features, making it a highly reliable hosting service.
Both Hetzner and Web Hosting Hub, have notable differences in their approaches to technical and operational security, as well as in their compliance with regulations.
Technical security measures:
Hetzner stands out with its variety of SSL certificates, including both Symantec Basic and Let’s Encrypt, while Web Hosting Hub provides free SSL and supports third-party options. In terms of PHP versions, Hetzner supports PHP5, PHP7, and PHP8, offering more flexibility than Web Hosting Hub, which supports only PHP 7. Hetzner also impresses with comprehensive security additions like DDoS protection, multiple PHP extensions, and automated defense mechanisms. Web Hosting Hub’s advanced policy firewall and suPHP encryption are notable but less extensive compared to Hetzner.
Operational security measures:
Hetzner provides robust monitoring and automated backup systems, including daily backups and 24/7 system monitoring. It includes features like SSH access on port 222, DKIM, SPF, and advanced anti-spam techniques. Web Hosting Hub offers similar operational measures like SSH access, automatic backups, and a range of encryption methods such as suPHP and GnuPG. Both provide 24/7 support, making them accessible for any urgent security needs. However, Hetzner’s more advanced and numerous operational features give it an edge.
Compliance and certifications:
Hetzner ensures GDPR compliance with a Data Processing Agreement and follows strict European data protection regulations. It offers ISO 27001 certification for data centers in Nuremberg, Falkenstein/Vogtland, and Helsinki but does not specifically mention PCI compliance. Web Hosting Hub emphasizes data security and privacy but lacks explicit mentions of GDPR or PCI compliance.
SSL certificate |
Symantec Basic, Let’s Encrypt |
Free SSL, Third-party SSL |
Additional security features |
Extensive (DDoS protection, automated defense mechanisms) |
Advanced policy firewall, suPHP |
PHP versions |
PHP5, PHP7, PHP8 |
PHP7 |
GDPR compliance |
Yes |
Not specified |
HIPAA compliance |
Not specified |
Not specified |
PCI compliance |
Not specified |
Not specified |
Hosting features
Score Components:
- Domains (20%): Assesses the availability of a free domain, domain purchase options, and
pricing - Email (15%): Considers if the provider offers full email hosting, or is reselling
third-party service, and if the email is only transactional or not - Website builder (15%): Checks if website builder is available, and it’s user
friendliness and overall the level of customization allowed. - Staging environment (20%): Determines if a staging environment is available, allowing
for testing changes before going live. - FTP & SFTP accounts (10%): Evaluates if and how easily users can access FTP and
SFTP accounts - Git and SSH access (20%): Assess whether Git is integrated into the hosting service and
if SSH access is provided
🏆 Winner
Hetzner Online GmbH: Offering a robust set of features with no minimum contract period and excellent support services.
Both Hetzner Online GmbH and Web Hosting Hub offer impressive hosting features but cater to different user needs. Hetzner stands out for its comprehensive feature set that includes a dedicated SSL manager, advanced PHP configurations, and a wide range of CMS and webshop support. The network availability of 99.9% and DDoS protection enhance its reliability, making it an excellent choice for businesses with high-security needs. Additionally, Hetzner’s pricing model includes precise options for disk space extensions and domain registrations, allowing users to scale their resources as required. The konsoleH graphical client admin interface provides a user-friendly experience while supporting complex customization, like DNS administration and interactive server logins via SSH.
Web Hosting Hub, on the other hand, is more beginner-friendly with its free domain offering and an intuitive drag-and-drop website builder, BoldGrid. The auto-installation of WordPress and a shopping cart during checkout makes it easier for users to set up an online presence quickly. The Nitro and Dynamo plans enhance performance significantly, suited for websites with high traffic or extensive eCommerce operations. Web Hosting Hub also provides cPanel and SSH access, which simplifies domain and database management. Although it does come with additional fees for backups and other services like advertising credits, the 90-day money-back guarantee offers peace of mind for those looking to test the waters without a long-term commitment.
Free domain |
No |
Yes |
Free SSL |
Yes |
Yes |
Email hosting |
Yes |
Yes |
Website builder |
No |
Yes (BoldGrid) |
Staging environment |
No |
No |
FTP & SFTP accounts |
Yes |
Yes |
Git and SSH access |
Yes |
Yes |
Free backup |
No |
No (for $1/month) |
Money-back guarantee |
No |
Yes (90 days) |
a location.
As a result in rare cases the features mentioned here can differ from the ones you see on their websites.
Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both Hetzner Online GmbH and Web Hosting Hub offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.
Email services:
Email services at Hetzner offers a range of email capabilities, from secured SMTP and webmail to advanced email synchronization and autoresponder options. Users can manage a significant number of mailboxes and forwarding services, making it suitable for businesses with advanced email needs. Web Hosting Hub provides unlimited email accounts across all its plans, with features like SPAM safe protection and email forwarding. Unlike Hetzner, it includes secure POP3/IMAP email, which enhances flexibility for users who prefer different email clients. Both providers integrate robust email solutions, but Web Hosting Hub is more aligned for users seeking straightforward, unlimited email hosting.
Price
Score Components:
- Plan value (40%): What each pricing tier offers.
- Transparency and clarity (30%): Clearness of pricing structures.
- Flexibility of plans (20%): Range of options to suit different budgets.
- Hidden costs (10%): Additional expenses not included in the plan.
🏆 Winner Hetzner:Hetzner scores slightly higher overall, mainly due to the robust features included in their plans and the transparency of what’s included.
Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.
The pricing plans of Hetzner and Web Hosting Hub offer notable diversity in terms of features, prices, and plan durations. Hetzner provides a range of options across different hosting types, including specific plans for shared, cloud, and managed server hosting. Web Hosting Hub, on the other hand, focuses on shared hosting with plans that bundle essential features like free domains, SSL certificates, and unlimited bandwidth. While Web Hosting Hub offers specialized performance enhancements for their higher-tier plans, Hetzner distinguishes itself with detailed customization options, especially in its extensive cloud and managed server offerings.
N/A |
Spark€11.99
Beginner plan for 2 websites, unlimited storage and bandwidth, unlimited email accounts, free domain & SSL, €150 advertising credits, backups (€1/mo), 90-day money-back. Support: 24/7 Live Chat. Value for Price: 7.0/10.0 |
N/A |
Nitro€15.49
Best value plan for unlimited websites, unlimited storage and bandwidth, unlimited email accounts, free domain & SSL, €150 advertising credits, backups (€1/mo), 90-day money-back. Support: 24/7 Live Chat and Phone. Value for Price: 8.0/10.0 |
N/A |
Dynamo€20.49
High-performance plan for unlimited websites, unlimited storage and bandwidth, unlimited email accounts, free domain & SSL, €150 advertising credits, backups (€1/mo), 90-day money-back. Support: 24/7 Live Chat and Phone. Value for Price: 8.5/10.0 |
Webhosting Level 1€2.09
For 1 website, 10 GB NVMe SSD, unlimited bandwidth, free domain (multiple TLDs), 50 sub-domains, WordPress installer, PHP configurator. Support: Free phone and email. Value for Price: 7.5/10.0 |
Spark€11.99
Beginner plan for 2 websites, unlimited storage and bandwidth, unlimited email accounts, free domain & SSL, €150 advertising credits, backups (€1/mo), 90-day money-back. Support: 24/7 Live Chat. Value for Price: 7.0/10.0 |
Webhosting Level 4€5.39
For 1 website, 50 GB NVMe SSD, unlimited bandwidth, free domain (multiple TLDs), 400 sub-domains, WordPress installer, PHP configurator. Support: Free phone and email. Value for Price: 8.0/10.0 |
Nitro€15.49
Best value plan for unlimited websites, unlimited storage and bandwidth, unlimited email accounts, free domain & SSL, €150 advertising credits, backups (€1/mo), 90-day money-back. Support: 24/7 Live Chat and Phone. Value for Price: 8.0/10.0 |
Webhosting Level 9€10.90
For 1 website, 100 GB NVMe SSD, unlimited bandwidth, free domain (multiple TLDs), 800 sub-domains, WordPress installer, PHP configurator. Support: Free phone and email. Value for Price: 8.5/10.0 |
Dynamo€20.49
High-performance plan for unlimited websites, unlimited storage and bandwidth, unlimited email accounts, free domain & SSL, €150 advertising credits, backups (€1/mo), 90-day money-back. Support: 24/7 Live Chat and Phone. Value for Price: 8.5/10.0 |
CX11€4.51
1 Intel vCPU, 2 GB RAM, 20 GB disk space, 20 TB traffic. Value for Price: 7.8/10.0 |
N/A |
CPX11€5.18
2 AMD vCPU, 2 GB RAM, 40 GB disk space, 20 TB traffic. Value for Price: 8.0/10.0 |
N/A |
CX21€6.37
2 Intel vCPU, 4 GB RAM, 40 GB disk space, 20 TB traffic. Value for Price: 7.9/10.0 |
N/A |
CPX21€8.98
3 AMD vCPU, 4 GB RAM, 80 GB disk space, 20 TB traffic. Value for Price: 8.5/10.0 |
N/A |
CX31€29.99
2 Intel vCPU, 8 GB RAM, 240 GB disk space, 20 TB traffic. Value for Price: 8.0/10.0 |
N/A |
CPX31€16.18
4 AMD vCPU, 8 GB RAM, 160 GB disk space, 20 TB traffic. Value for Price: 8.7/10.0 |
N/A |
CX41€20.71
4 Intel vCPU, 16 GB RAM, 160 GB disk space, 20 TB traffic. Value for Price: 7.9/10.0 |
N/A |
CPX41€29.99
8 AMD vCPU, 16 GB RAM, 240 GB disk space, 20 TB traffic. Value for Price: 8.2/10.0 |
N/A |
CX51€39.15
8 Intel vCPU, 32 GB RAM, 240 GB disk space, 20 TB traffic. Value for Price: 8.0/10.0 |
N/A |
CPX51€65.33
16 AMD vCPU, 32 GB RAM, 360 GB disk space, 20 TB traffic. Value for Price: 8.5/10.0 |
N/A |
CAX11€4.51
2 Ampere vCPU, 4 GB RAM, 40 GB disk space, 20 TB traffic. Value for Price: 7.7/10.0 |
N/A |
CAX21€7.72
4 Ampere vCPU, 8 GB RAM, 80 GB disk space, 20 TB traffic. Value for Price: 8.0/10.0 |
N/A |
CAX31€14.86
8 Ampere vCPU, 16 GB RAM, 160 GB disk space, 20 TB traffic. Value for Price: 8.7/10.0 |
N/A |
CAX41€29.14
16 Ampere vCPU, 32 GB RAM, 320 GB disk space, 20 TB traffic. Value for Price: 8.9/10.0 |
N/A |
CCX13€14.86
2 AMD vCPU, 8 GB RAM, 80 GB disk space, 20 TB traffic. Value for Price: 8.6/10.0 |
N/A |
CCX23€29.14
4 AMD vCPU, 16 GB RAM, 160 GB disk space, 20 TB traffic. Value for Price: 8.5/10.0 |
N/A |
CCX33€57.70
8 AMD vCPU, 32 GB RAM, 240 GB disk space, 30 TB traffic. Value for Price: 8.8/10.0 |
N/A |
CCX43€114.82
16 AMD vCPU, 64 GB RAM, 360 GB disk space, 40 TB traffic. Value for Price: 9.0/10.0 |
N/A |
CCX53€229.06
32 AMD vCPU, 128 GB RAM, 600 GB disk space, 50 TB traffic. Value for Price: 8.9/10.0 |
N/A |
CCX63€343.30
48 AMD vCPU, 192 GB RAM, 960 GB disk space, 60 TB traffic. Value for Price: 8.8/10.0 |
N/A |
Enterprise plans
Hetzner’s Managed Server plans, starting with the vServer MC30 at €40.46 per month, offer notable flexibility with root access, a guaranteed 1 GBit/s bandwidth, and NVMe SSD storage. This is suitable for enterprises needing high performance with Linux environments. Web Hosting Hub, while not explicitly focused on enterprise-level plans, provides good scalability through its Dynamo plan, priced at €20.49 per month, featuring unlimited websites and enhanced performance, although it may lack the storage capacity and customizability enterprises often require. Hetzner’s options for managed hosting highlight its strength in offering enterprise-grade solutions, whereas Web Hosting Hub caters more to dynamic small businesses and startups.
Hetzner vs Web Hosting Hub: Ease of setup
platform.
Score Components:
- Site migration (25%): Assesses whether the provider offers tools for site migration,
either automated or manual, and whether these services are free or require a fee. - Admin panel usability (35%): Evaluates the type of admin panel provided, such as the
standard cPanel or a custom solution, focusing on its accessibility and user-friendliness for both
technical and non-technical users. - Setup features (20%): Examines the availability and ease of use of various setup
features, including FTP accounts, file managers, email account setup, PHPMyAdmin, and easy CDN
configuration. - Help center quality (20%): Measures the quality and accessibility of the provider’s
help center resources, including articles and tutorials.
🏆 Winner Web Hosting Hub: Easy setup with a 1-click installer and robust support for beginners.
Web Hosting Hub provides users with cPanel, a widely recognized and user-friendly interface. This panel is particularly accessible for beginners and non-technical users, owing to its well-organized layout and ease of use. With features like Softaculous, users can install numerous applications, including WordPress, with just one click. The inclusion of BoldGrid as a drag-and-drop website builder further simplifies website creation, making it an excellent choice for users of all experience levels.
Hetzner offers a custom admin panel called konsoleH for managing accounts. This panel enables users to set up domains, email addresses, and websites efficiently. It’s relatively straightforward, but may require a learning curve for non-technical users. The panel includes features for domain registration and account management, providing a centralized location for all administrative tasks. Hetzner’s konsoleH is comprehensive but can be more complex for those unfamiliar with such environments.
When comparing migration tools, Hetzner’s documentation offers guides for manual website, domain, and email migrations, which are thorough but can be complex for non-technical users. In contrast, Web Hosting Hub provides tools such as free domain transfers and the option to pre-install popular platforms like WordPress and PrestaShop at no extra cost, facilitating an easier migration process. For users requiring a seamless migration experience, Web Hosting Hub’s automated tools provide a clear advantage.
The platforms provide extensive knowledge bases filled with guides, how-to articles, and instructional content. Hetzner’s help center includes comprehensive documentation and 24/7 support via telephone and email. Detailed guides and tutorials, along with community contributions, ensure users have access to a wealth of resources. Web Hosting Hub’s Help Center is equally robust, offering tutorials, a Learning Corner, and a Community Q&A. Their 24/7/365 support via live chat and phone further enhances accessibility. Both platforms provide substantial help center resources, but Web Hosting Hub edges out with more beginner-friendly options.
User management
accessibility.
Score Components:
- Role customization (40%): Flexibility in creating and defining user roles and
permissions. - Ease of management (30%): User interface and tools for managing users.
- Access control (20%): Effectiveness of access control measures for different user
levels. - Scalability (10%): Ability to manage a growing number of users efficiently.
🏆 Winner
Hetzner Online: Hetzner provides comprehensive user management features catering to advanced hosting needs.
Hetzner and Web Hosting Hub offer distinct user management capabilities. Hetzner enables creating user groups with administrative roles, providing fine-grained control over user roles and permissions. In contrast, Web Hosting Hub lacks detailed user roles but permits management of email accounts, FTP users, and database access via cPanel. Hetzner’s capacity to set storage quotas per user and add supplementary user information offers enhanced flexibility, whereas Web Hosting Hub focuses more on general accessibility features like password-protected directories and IP blocking.
Hetzner’s user interface includes a dedicated “User Settings” section, simplifying the process of adding users and creating groups with intuitive navigation. The administration account on Hetzner can customize various features, offering a tailored user experience. Web Hosting Hub relies heavily on cPanel for user management, providing robust but general tools for managing emails, FTP, and security settings. The reliance on cPanel means the interface may be less integrated but still user-friendly for general tasks.
Regarding access control, Hetzner includes detailed user activity logs accessible through a clear icon interface, facilitating monitoring and management as user numbers grow. SSH access can be managed per user basis, enhancing security. Web Hosting Hub’s ability to create password-protected directories and block IP addresses gives basic yet effective access control measures. Both platforms can handle multiple users well, but Hetzner’s advanced group management and activity tracking provide a slight edge.
Hetzner Online user roles table:
Role | Description | Access highlights |
---|---|---|
Administrator | Manages storage share and activates apps | Full access to user settings, storage quotas, and customization options |
Group Admin | Administers specific user groups | Manages users within a designated group, assigns storage and roles |
Regular User | Standard user account with custom storage quotas | Access to personal data, limited by assigned quotas and permissions |
Web Hosting Hub user roles table:
Role | Description | Access highlights |
---|---|---|
FTP User | Manages and transfers files remotely via FTP | Specific directory access as defined by the account owner |
Email User | Manages personal email accounts and settings | Full access to personal email, spam settings, and forwarding |
Database User | Manages databases and associated privileges | Access to database-related activities via phpMyAdmin |
Customer support
hosting provider.
Score Components:
- Support communication channels (30%): Measures the variety of customer support types
provided (live chat, chatbot, email, phone, etc.) - Availability (20%): Assesses the availability hours for each channel, including 24/7
support options. - Technical support quality (30%): Assesses whether the provider offers comprehensive
technical support, including hardware upgrades (e.g., HDD to SSD), software installations, and web
server configuration changes. - Enterprise support (20%): Checks if there are dedicated or priority support services
for enterprise-level customers.
🏆 Winner Web Hosting Hub: A hosting provider with 24/7 support and a 90-day money-back guarantee.
Phone support |
||
Live chat support |
||
Chatbot |
||
Email/ticket support |
||
Enterprise support (dedicated agent, priority support) |
Hetzner Online offers several support channels, including email, ticketing, and phone support available on weekdays, backed by extensive documentation for self-service. While the ticketing system generally provides quick responses, the occasional slow or unhelpful support and the absence of live chat support are limitations. The support quality is considered good overall, but issues with account management and billing disputes detract from user satisfaction.
Web Hosting Hub provides 24/7 U.S.-based support through phone, email, chat, and help desk, extending to sales and billing departments. Accessibility features and a 90-day money-back guarantee add to its appeal. With multiple contact methods and the availability of support around the clock, Web Hosting Hub edges out Hetzner Online in customer support comprehensiveness and reliability.
Hetzner vs Web Hosting Hub: User feedback
Overall, users find the hosting provider to be highly cost-effective, with robust performance and reliable server infrastructure. Many appreciate the competitive pricing, ease of use, and the ability to scale their projects effortlessly. While the customer support is praised for being helpful and responsive, some users feel it could benefit from slight improvements. Additionally, there are minor suggestions for feature enhancements and a more refined user interface, though these do not detract significantly from overall satisfaction.
Overall, users appreciate the ease of use, affordability, and extensive features offered by this hosting provider. Many reviews praise the customer support for being responsive and knowledgeable, contributing to a generally positive experience. However, some users have noted the interface can be complex and occasionally overwhelming, and there are mixed feelings about the pricing for additional services like SSL. Despite minor inconveniences such as periodic connectivity issues and maintenance times, the hosting provider is highly recommended for its value and efficient support.
Hetzner vs Web Hosting Hub: FAQ
Which platform is better suited for hosting WordPress websites?
Web Hosting Hub is better suited for hosting WordPress websites, offering auto-installed WordPress, a free website builder, and unlimited features that make it more convenient for this purpose. Hetzner does not offer specific WordPress hosting plans. Therefore, for users prioritizing WordPress, Web Hosting Hub is the preferred choice.
Are both platforms suitable for beginners?
Web Hosting Hub is more suitable for beginners due to its easy setup, cPanel and BoldGrid integration, and 24/7 U.S.-based support. Hetzner, while powerful, has a more complex interface and a learning curve that might be challenging for non-technical users. Hence, Web Hosting Hub is recommended for beginners.
Which platform offers better customer support?
Web Hosting Hub offers better customer support with 24/7 availability through phone, email, chat, and help desk, and a 90-day money-back guarantee. Hetzner provides email, ticketing, and phone support mainly on weekdays, but lacks the live chat support that Web Hosting Hub offers. Therefore, Web Hosting Hub stands out in terms of customer support.
Which hosting service offers more scalability options for growing websites?
Hetzner offers more scalability options with flexible scaling, dedicated server options, and the ability to tailor plans including shared or dedicated vCPUs. Web Hosting Hub utilizes a tiered plan system (Spark, Nitro, Dynamo) for scaling but lacks the detailed customization and flexibility offered by Hetzner, making Hetzner the better choice for scalability.
How do the providers handle email hosting and what features are included?
Hetzner provides advanced email capabilities, including secured SMTP and webmail, email synchronization, and autoresponder options, suitable for businesses with advanced needs. Web Hosting Hub offers unlimited email accounts across all plans with features like SPAM protection and email forwarding, including secure POP3/IMAP email. For straightforward and unlimited email hosting, Web Hosting Hub is better suited.
What are the differences in the control panels offered by each hosting service?
Hetzner offers the konsoleH custom admin panel, which provides comprehensive features for managing accounts and domains but may require a learning curve for non-technical users. Web Hosting Hub uses the widely recognized and user-friendly cPanel, which includes features like Softaculous for 1-click installs and BoldGrid for easy website creation. Web Hosting Hub’s cPanel is more beginner-friendly.
The making of this blog
We followed a clear, step-by-step process to write and research this article.