Hetzner vs WestHost: Final verdict
Comparing Hetzner and Westhost, both hosting providers offer a variety of plans catering to different needs but shine in their unique ways.
-
Westhost (Overall grade: 7.8)
provides a range of hosting solutions including WordPress and eCommerce hosting, which are not available with Hetzner. Its global data centers, RAID-10 security measures, and affordable pricing make it an attractive option for beginners, small businesses, and those seeking cost-effective solutions. However, its average speed performance and dependency on customer support, due to outdated documentation, pose significant drawbacks. The 24/7 live chat, 30-day money-back guarantee, and hosting starting as low as $1/month are strong selling points, appealing especially to users who prioritize ease of use and affordability over advanced features. -
Hetzner (Overall grade: 7.9)
excels in performance and scalability, featuring data centers in Germany, Finland, and the USA. Its NVMe SSDs, advanced PHP extensions, and comprehensive synchronization options for email make it suitable for more technical users and high-traffic websites. The lack of WordPress and eCommerce hosting might be a limitation, but its superior hardware, extensive documentation, and detailed user management system are standout features. Hetzner’s konsoleH interface allows for deeper control and customization, making it a better choice for more demanding and technically skilled users who need robust performance and flexibility without a minimum contract period.
 Overall grade:7.9 |
 Overall grade:7.8 |
|
|---|---|---|
| Uptime and Availability | 9.0 | 7.8 |
| Hosting Performance | 8.3 | 8.3 |
| Hosting Security | 8.8 | 8.0 |
| Price | 7.9 | 8.5 |
| Hosting Features | 7.5 | 6.5 |
| Ease Of Setup | 8.0 | 8.2 |
| User Management | 7.8 | 7.2 |
| Customer Support | 6.3 | 7.7 |
| User feedback | 4.6/5 | 3/5 |
Hosting types offered
Both platforms provide a variety of hosting types, each designed to meet the different needs of users.
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|---|---|---|
| Shared hosting | ||
| Cloud hosting | ||
| WordPress hosting | ||
| Ecommerce hosting | ||
| VPS hosting | ||
| Dedicated hosting |
Although both offer a variety of hosting plans tailored to different needs, in
certain cases, one platform may prove to be more suitable.
security.
features.
web hosting packages.
Detailed comparison
Uptime and availability
Evaluates the average uptime statistics, uptime guarantee and overall availability of the hosting
provider
Score Components:
- Uptime percentage (30%): evaluates the uptime statistics in given period of time
- Uptime guarantee (20%): Assesses if the platform offers an uptime guarantee and
whether the actual uptime matches the promised guarantee. - General performance (25%): Evaluates how fast is the average response time and overall
it’s stability. - Responsiveness (10%): Adaptability to different devices and screen sizes.
- Availability (25%): Reflects the total downtime and number of outages.
9.0
7.8
Winner Hetzner Online: Hetzner Online delivers high uptime and enhanced network availability across multiple regions.
Hetzner Online offers a solid 99.9% uptime guarantee, frequently reaching 100% in tests. It operates data centers in Germany, Finland, and the USA, ensuring minimal disruption. With 24/7 monitoring and free DDoS protection, Hetzner boasts reliable service and swift issue resolution. Juniper backbone technology further supports a redundant network, enhancing overall performance.
WestHost, although lacking an explicit uptime guarantee, exhibited a 100% uptime over a one-month monitoring period. Its data centers are strategically positioned worldwide, contributing to its reliability. The hosting features redundancy and security measures, including RAID-10 and SAS II. However, its average speed performance signifies room for improvement.
Which one has better hosting performance?
Score Components:
- Hosting speed (30%): This includes SSD quality, Load times, PageSpeed score ranges,
additional information on website speed, built-in plugins for performance enhancement, available caching
methods, and CPU/RAM options - CDN (20%): Considers whether CDN is available or not, whether it’s free or paid, and
the quality of the CDN service - Available data centers (30%): Evaluates the number of data centers and their locations
globally. - Scalibility (20%): Looks at whether elastic scaling is available, the process required
to scale (manual upgrade vs. automatic scaling), the presence of dedicated servers, and the costs
associated with scaling.
8.3
8.3
🏆 Winner
Hetzner: Outstanding performance with European HQ Both Hetzner and Westhost offer impressive hosting speeds, leveraging SSD technology for fast read and write operations. Hetzner boasts NVMe SSDs, which provide a performance edge over standard SSDs, ensuring quicker load times. Westhost’s SSDs coupled with a gigabit port also promise quick site speeds, with additional PageSpeed enhancements through a built-in CDN in higher-tier plans. Hetzner has data centers in Germany, Finland, and the USA, while Westhost offers a global network of data centers. Both provide caching solutions, although Hetzner’s advanced hardware could mean faster overall performance.
Website Speed
When comparing website speed, Hetzner’s NVMe SSDs offer superior read/write speeds, which result in faster response times and quicker page loads. Westhost also ensures website speed through SSDs and an intelligent infrastructure; however, Hetzner’s advanced processing units, including Intel® Xeon® Gold and AMD EPYC™ processors, may provide better performance under load. Both hosts include backup solutions, further cementing their commitment to fast, reliable service.
Scalability
Hetzner and Westhost both offer elasticity in scaling. Hetzner provides shared and dedicated CPU options in its cloud hosting, which can be adjusted as per requirement. This includes seamless upgrades without contracts. Westhost’s VPS packages show clear pricing for upgrades, and they also offer free website migration. Both platforms allow resource allocation adjustments through their management panels, but exact costs for such upgrades weren’t provided.
Which one has better security features?
and regulatory requirements
Score Components:
- Technical security measures (40%): This includes encryption, firewalls, DDoS
protection, secure configurations, server monitoring, access control and availability of security addons
(e.g Sitelock security). - Operational security measures (30%): Encompasses data privacy, backups and data
redundancy. - Compliance and certifications (20%): Adherence to legal and regulatory requirements
(e.g., GDPR, HIPAA) and possession of certifications (e.g., ISO 27001, SOC 2). - Business and reliability (10%): Factors in the provider’s reputation, uptime
guarantees, and customer support.
8.8
8.0
🏆 Winner Hetzner: Provides an extensive set of security features ideal for demanding hosting environments.
Technical security measures:
Hetzner offers robust SSL certifications, including Symantec Basic SSL and Let’s Encrypt for free, while Westhost also provides unlimited free SSL certificates and a DV certificate for the first year. Hetzner supports PHP versions 5, 7, and 8 along with a configurator for PHP scripts, whereas Westhost supports PHP up to version 8.2. Hetzner includes advanced PHP extensions like APCu, ImageMagick, and OPcache, surpassing Westhost’s offerings. Hetzner provides encrypted access for various protocols such as FTPS/SFTP and SSH, and boasts automated defense mechanisms such as system integrity checks, which are absent in Westhost.
Operational security measures:
Both Hetzner and Westhost offer 24/7 monitoring and support. Hetzner includes daily backups with fully automated support, whereas Westhost offers regular backups and access to raw server logs for security auditing. Hetzner ensures mail security with features like DKIM, SPF, and ClamAV virus scanning, while Westhost’s SiteLock, available for free for the first year, helps protect websites from malware and security threats. Furthermore, Hetzner offers comprehensive security with internal and external monitoring and an escalation concept for urgent issues, whereas Westhost provides managed security clean-up services for a fee.
Compliance and certifications:
Hetzner ensures GDPR compliance with a Data Processing Agreement and operates data centers in accordance with strict European regulations. Westhost is certified under the EU – U.S. Privacy Shield framework. Neither provider mentions PCI compliance explicitly. Hetzner’s data centers in Nuremberg, Falkenstein/Vogtland, and Helsinki are ISO 27001 certified, an essential certification not specified for Westhost.
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|---|---|---|
SSL certificate |
Symantec Basic, Let’s Encrypt (free) |
Unlimited free SSL, DV SSL (1st yr) |
Additional security features |
Automated defense mechanisms, ISO 27001 |
SiteLock, Fraud protection |
PHP versions |
PHP 5-8, advanced extensions (APCu, OPcache) |
PHP 5.3-8.2 |
GDPR compliance |
Yes, DPA available |
Privacy Shield |
HIPAA compliance |
Not specified |
Not specified |
PCI compliance |
Not specified |
Not specified |
Hosting features
Score Components:
- Domains (20%): Assesses the availability of a free domain, domain purchase options, and
pricing - Email (15%): Considers if the provider offers full email hosting, or is reselling
third-party service, and if the email is only transactional or not - Website builder (15%): Checks if website builder is available, and it’s user
friendliness and overall the level of customization allowed. - Staging environment (20%): Determines if a staging environment is available, allowing
for testing changes before going live. - FTP & SFTP accounts (10%): Evaluates if and how easily users can access FTP and
SFTP accounts - Git and SSH access (20%): Assess whether Git is integrated into the hosting service and
if SSH access is provided
7.5
6.5
🏆 Winner
Hetzner: Hetzner offers a robust set of features ideal for users seeking comprehensive and flexible hosting solutions. The key highlights include its wide range of domain options, extensive storage with NVMe SSDs, and unlimited traffic. The hosting provider also ensures website flexibility with support for popular CMS platforms like WordPress, Joomla, and Typo3, and Shopware for e-commerce. Users benefit from a graphical client admin interface, konsoleH, making it user-friendly for both beginners and advanced users. Noteworthy selling points include free phone support and a minimum contract period of none, allowing for easy cancellation if needed. However, services like domain registration incur additional fees.
Westhost is known for its affordability, offering web hosting services starting at just $1/month. This provider tempts users with unlimited FTP users, free applications, and a personalized control panel, StackCP, that simplifies the user experience. Westhost also offers some compelling free services including free website migration, SSL certificates, and a domain with an annual plan. While it has robust support for multiple PHP versions and the ability to auto-install popular applications like WordPress and Drupal, certain aspects like backups and SSLs are free, adding value for cost-conscious users. Ultimately, Westhost’s flexibility and lower price might appeal more to beginners and smaller websites while Hetzner’s feature-rich offer caters more to advanced and demanding needs.
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|---|---|---|
Free domain |
Yes (Limited TLDs) |
Yes (With annual plan) |
Free SSL |
Yes |
Yes |
Email hosting |
Yes |
Yes |
Website builder |
No |
Yes |
Staging environment |
No |
No |
FTP & SFTP accounts |
Yes |
Yes |
Git and SSH access |
Yes |
Yes |
Free backup |
No |
Yes |
Money back guarantee |
No |
Yes (30 days) |
a location.
As a result in rare cases the features mentioned here can differ from the ones you see on their websites.
Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both Hetzner and Westhost offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.
Email services:
Email services at Hetzner provides extensive email hosting capabilities, supporting up to unlimited mailboxes, email forwarding, autoresponders, and synchronization with protocols like Exchange Active Sync and CalDAV. Additionally, all their email services are TLS/SSL secured ensuring safe communication. Westhost also offers well-rounded email services with unlimited personalized mailboxes, webmail interface, auto-responders, and protective measures against fraud, viruses, and spam. Both providers do not explicitly offer transactional email services or resell third-party services like Google Workspace or Outlook. However, Hetzner’s infrastructure appears more suitable for heavy email usage due to unlimited mailboxes and comprehensive synchronization options.
Price
Score Components:
- Plan value (40%): What each pricing tier offers.
- Transparency and clarity (30%): Clearness of pricing structures.
- Flexibility of plans (20%): Range of options to suit different budgets.
- Hidden costs (10%): Additional expenses not included in the plan.
7.9
8.5
🏆 Winner Westhost:A short one-sentence description
Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.
Westhost offers a range of hosting plans catering to different needs, with notable features like free domains, unmetered bandwidth, and a variety of email and backup options. Hetzner provides plans with distinct benefits such as unlimited traffic and high-performance SSD storage, focusing on flexibility and scalability without a minimum contract period.
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Level 1 (€2.09): Includes 1 website, 10GB NVMe SSD storage, unlimited traffic, free phone/email support, PHP configurator, WordPress installer.
Value for price:7.0
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N/A |
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Level 4 (€5.39): Includes 1 website, 50GB NVMe SSD storage, unlimited traffic, free phone/email support, PHP configurator, WordPress installer.
Value for price:8.0
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N/A |
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Level 9 (€10.90): Includes 1 website, 100GB NVMe SSD storage, unlimited traffic, free phone/email support, PHP configurator, WordPress installer.
Value for price:8.5
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N/A |
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Level 19 (€21.90): Includes 1 website, 300GB NVMe SSD storage, unlimited traffic, free phone/email support, PHP configurator, WordPress installer.
Value for price:9.0
|
N/A |
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|---|---|
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Level 1 (€2.09): Includes 1 website, 10GB NVMe SSD storage, unlimited traffic, free phone/email support, PHP configurator, WordPress installer.
Value for price:7.0
|
Essential ($5.00): Includes 1 website, 25GB storage, unmetered bandwidth, free domain, 25 subdomains, 80+ one-click apps, backups.
Value for price:8.0
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Level 4 (€5.39): Includes 1 website, 50GB NVMe SSD storage, unlimited traffic, free phone/email support, PHP configurator, WordPress installer.
Value for price:8.0
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Personal ($12.00): Includes 10 websites, 50GB storage, unmetered bandwidth, free domain, 100 subdomains, 80+ one-click apps, backups, CDN.
Value for price:8.5
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Level 9 (€10.90): Includes 1 website, 100GB NVMe SSD storage, unlimited traffic, free phone/email support, PHP configurator, WordPress installer.
Value for price:8.5
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Professional ($16.00): Includes 25 websites, 75GB storage, unmetered bandwidth, free domain, unlimited subdomains, 80+ one-click apps, backups, CDN.
Value for price:9.0
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Level 19 (€21.90): Includes 1 website, 300GB NVMe SSD storage, unlimited traffic, free phone/email support, PHP configurator, WordPress installer.
Value for price:9.0
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Premier ($22.00): Includes unlimited websites, 150GB storage, unmetered bandwidth, free domain, unlimited subdomains, 80+ one-click apps, backups, CDN, SiteLock, DV SSL.
Value for price:9.5
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CX11 (€4.51): Includes 1 vCPU, 2GB RAM, 20GB disk space, 20TB traffic.
Value for price:7.5
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N/A |
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CPX11 (€5.18): Includes 2 vCPU, 2GB RAM, 40GB disk space, 20TB traffic.
Value for price:8.0
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N/A |
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CX21 (€6.37): Includes 2 vCPU, 4GB RAM, 40GB disk space, 20TB traffic.
Value for price:8.0
|
N/A |
|
CPX21 (€8.98): Includes 3 vCPU, 4GB RAM, 80GB disk space, 20TB traffic.
Value for price:8.5
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N/A |
|
CX31 (€29.99): Includes 2 vCPU, 8GB RAM, 240GB disk space, 20TB traffic.
Value for price:7.0
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N/A |
|
CPX31 (€16.18): Includes 4 vCPU, 8GB RAM, 160GB disk space, 20TB traffic.
Value for price:8.5
|
N/A |
|
CX41 (€20.71): Includes 4 vCPU, 16GB RAM, 160GB disk space, 20TB traffic.
Value for price:8.0
|
N/A |
|
CPX41 (€29.99): Includes 8 vCPU, 16GB RAM, 240GB disk space, 20TB traffic.
Value for price:8.5
|
N/A |
|
CX51 (€39.15): Includes 8 vCPU, 32GB RAM, 240GB disk space, 20TB traffic.
Value for price:7.0
|
N/A |
|
CPX51 (€65.33): Includes 16 vCPU, 32GB RAM, 360GB disk space, 20TB traffic.
Value for price:8.0
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N/A |
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CAX11 (€4.51): Includes 2 vCPU, 4GB RAM, 40GB disk space, 20TB traffic.
Value for price:8.0
|
N/A |
|
CAX21 (€7.72): Includes 4 vCPU, 8GB RAM, 80GB disk space, 20TB traffic.
Value for price:8.5
|
N/A |
|
CAX31 (€14.86): Includes 8 vCPU, 16GB RAM, 160GB disk space, 20TB traffic.
Value for price:8.5
|
N/A |
|
CAX41 (€29.14): Includes 16 vCPU, 32GB RAM, 320GB disk space, 20TB traffic.
Value for price:9.0
|
N/A |
|
CCX13 (€14.86): Includes 2 vCPU, 8GB RAM, 80GB disk space, 20TB traffic.
Value for price:8.0
|
N/A |
|
CCX23 (€29.14): Includes 4 vCPU, 16GB RAM, 160GB disk space, 20TB traffic.
Value for price:8.5
|
N/A |
|
CCX33 (€57.70): Includes 8 vCPU, 32GB RAM, 240GB disk space, 30TB traffic.
Value for price:8.0
|
N/A |
|
CCX43 (€114.82): Includes 16 vCPU, 64GB RAM, 360GB disk space. 40TB traffic.
Value for price:8.5
|
N/A |
|
CCX53 (€229.06): Includes 32 vCPU, 128GB RAM, 600GB disk space, 50TB traffic.
Value for price:8.5
|
N/A |
|
CCX63 (€343.30): Includes 48 vCPU, 192GB RAM, 960GB disk space, 60TB traffic.
Value for price:8.5
|
N/A |
Enterprise plans
Hetzner vs WestHost: Ease of setup
Evaluates the ease of setting up and migrating websites on the hosting
platform.
Score Components:
- Site migration (25%): Assesses whether the provider offers tools for site migration,
either automated or manual, and whether these services are free or require a fee.
- Admin panel usability (35%): Evaluates the type of admin panel provided, such as the
standard cPanel or a custom solution, focusing on its accessibility and user-friendliness for both
technical and non-technical users.
- Setup features (20%): Examines the availability and ease of use of various setup
features, including FTP accounts, file managers, email account setup, PHPMyAdmin, and easy CDN
configuration.
- Help center quality (20%): Measures the quality and accessibility of the provider’s
help center resources, including articles and tutorials.
platform.
Score Components:
- Site migration (25%): Assesses whether the provider offers tools for site migration,
either automated or manual, and whether these services are free or require a fee. - Admin panel usability (35%): Evaluates the type of admin panel provided, such as the
standard cPanel or a custom solution, focusing on its accessibility and user-friendliness for both
technical and non-technical users. - Setup features (20%): Examines the availability and ease of use of various setup
features, including FTP accounts, file managers, email account setup, PHPMyAdmin, and easy CDN
configuration. - Help center quality (20%): Measures the quality and accessibility of the provider’s
help center resources, including articles and tutorials.
8.0
8.2
🏆 Winner: WestHost: User-friendly setup and a broad range of features make it accessible for all users.
Hetzner uses the konsoleH administration interface for account management, which allows users to set up domains, email addresses, and other data with ease. This interface is detailed and may cater more to users with some technical understanding. On the other hand, WestHost uses the standard cPanel for web hosting management. cPanel is widely recognized for its user-friendliness, allowing even non-technical users to manage domains, databases, and other features effortlessly. Consequently, WestHost’s cPanel may be more approachable for a broader range of users, while Hetzner’s konsoleH can offer more advanced functionality suitable for technically inclined users.
When it comes to setting up and managing your hosting services, Hetzner focuses on providing a professional-grade interface with detailed functionalities. In contrast, WestHost prioritizes simplicity and accessibility, ensuring that users can get their websites up and running quickly through cPanel. Hetzner’s approach may appeal to users needing more control and advanced settings, whereas WestHost provides a more streamlined experience, perfect for those who prefer straightforward and easy-to-use tools.
Both hosting providers offer migration tools, but their approaches differ. Hetzner provides comprehensive documentation and guides for domain transfer, website, and mail migration, primarily focusing on manual migration methods. Their well-structured help ensures a smooth transition but may require a higher level of technical involvement. WestHost offers a Migration Center, where users can find detailed resources and tools for automated and manual migrations. This can significantly ease the process, especially for users who prefer or require a more hands-off approach.
Hetzner’s help center is packed with extensive documentation, guides, and user-contributed tutorials, offering in-depth support for a range of hosting and migration tasks. Their 24/7 support via phone and email adds a personal touch to troubleshooting. WestHost’s knowledge base is also comprehensive, covering domains, email, web hosting, and more. Their support includes live chat and a ticketing system available around the clock, providing accessible help when needed.
User management
accessibility.
Score Components:
- Role customization (40%): Flexibility in creating and defining user roles and
permissions. - Ease of management (30%): User interface and tools for managing users.
- Access control (20%): Effectiveness of access control measures for different user
levels. - Scalability (10%): Ability to manage a growing number of users efficiently.
7.8
7.2
🏆 Winner
Hetzner: Efficient user management with extensive customizability.
Hetzner and WestHost offer distinct methodologies for managing user roles and permissions. Hetzner provides a detailed user management system that facilitates the creation and administration of user groups and individual users, allowing intricate control over storage quotas and user attributes. By contrast, WestHost focuses primarily on email and FTP users, offering basic directory and quota management but lacks the comprehensive grouping options seen in Hetzner. Both platforms allow SSH access but Hetzner’s interface includes elements for detailed customization, like setting individual maintenance rules and custom login pages, denoting a slight edge over WestHost.
The user interfaces for managing users also show marked differences. Hetzner’s interface incorporates user activity tracking through an activity overview accessible via a lightning icon, making it easier to monitor user activities and apply relevant filters. The process involves several detailed steps but results in more control over user specifics such as storage quotas and activity logs. WestHost, on the other hand, offers a simpler, more streamlined interface where adding or deleting users is straightforward but lacks the advanced tracking and additional options like Hetzner’s customized login pages.
Access control is another key factor differentiating these platforms. Hetzner allows detailed permission settings through user groups and administrator roles, adjusting storage and activity visibility efficiently. It includes options for storage quotas, including an unlimited quota setting constrained by overall storage size purchased. Meanwhile, WestHost’s approach is more basic, focusing on e-mail and FTP services with straightforward user roles. While effective for smaller setups, WestHost’s control measures can become less manageable as the number of users grows, making Hetzner’s more expansive role management system better suited for larger, dynamic environments.
Hetzner user roles table:
| Role | Description | Access highlights |
|---|---|---|
| Administrator | Full control over the user groups and overall storage. | Can customize Storage Share, set quotas, activate additional apps. |
| Group Administrator | Manages specific user groups with delegated administrative rights. | Can add/edit users within their group, set storage limits and monitor activities. |
| User | Standard account with access to allocated storage and group resources. | Can utilize storage within assigned limits, view personal activity logs. |
WestHost user roles table:
| Role | Description | Access highlights |
|---|---|---|
| E-mail User | Accesses domain-specific e-mail accounts. | Can receive e-mails, manage multiple e-mail aliases. |
| FTP User | Manages file transfers within assigned directories. | Can access specified directory, assign FTP quotas, use existing directories. |
Customer support
hosting provider.
Score Components:
- Support communication channels (30%): Measures the variety of customer support types
provided (live chat, chatbot, email, phone, etc.) - Availability (20%): Assesses the availability hours for each channel, including 24/7
support options. - Technical support quality (30%): Assesses whether the provider offers comprehensive
technical support, including hardware upgrades (e.g., HDD to SSD), software installations, and web
server configuration changes. - Enterprise support (20%): Checks if there are dedicated or priority support services
for enterprise-level customers.
6.3
7.7
🏆 Winner
WestHost: Offering a variety of support channels including 24/7 live chat and a 30-day money-back guarantee.
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|---|---|---|
Phone support |
||
Live chat support |
||
Chatbot |
||
Email/ticket support |
||
Enterprise support (dedicated agent, priority support) |
Hetzner Online provides decent customer support through multiple channels including email, a ticketing system, and phone support, although its lack of live chat and occasional slow response in resolving issues detract from its offerings. The support team can help in multiple languages, but users may face difficulties with account management and billing disputes, and there is no money-back guarantee or free trial period.
WestHost, on the other hand, scores higher in customer satisfaction by providing 24/7 support through live chat, a toll-free phone number, and comprehensive self-help resources such as a knowledge base and a blog. However, it does receive mixed reviews regarding response times and the effectiveness of its service. The 30-day money-back guarantee adds an additional layer of assurance, making WestHost more favorable for users seeking immediate and consistent support.
Hetzner vs WestHost: User feedback
Overall, users find the hosting provider to be highly cost-effective, with robust performance and reliable server infrastructure. Many appreciate the competitive pricing, ease of use, and the ability to scale their projects effortlessly. While the customer support is praised for being helpful and responsive, some users feel it could benefit from slight improvements. Additionally, there are minor suggestions for feature enhancements and a more refined user interface, though these do not detract significantly from overall satisfaction.
Users find WestHost to be a reliable hosting provider with minimal downtime and high-quality support. The competitive pricing is appreciated, but many users express frustration with the outdated documentation and the need for customer support intervention for tasks like updating SSL certificates. While the service itself is smooth and hassle-free, the administrative interface and outdated guides significantly detract from the overall user experience.
Hetzner vs WestHost: FAQ
Which platform is better suited for hosting WordPress websites?
Westhost is better suited for hosting WordPress websites as it offers optimized WordPress hosting with SSD storage and integrated security. Hetzner, on the other hand, does not provide specific WordPress hosting plans, focusing more on performance, scalability, and technical features.
Are both platforms suitable for beginners?
Westhost is more suitable for beginners due to its affordable pricing, simplified control panel (cPanel), and a range of added services such as a free domain and website migration. Hetzner caters more to technically skilled users, offering advanced features and customization options which might be challenging for beginners to navigate.
Which platform offers better customer support?
Westhost offers better customer support with 24/7 live chat, toll-free phone support, and a ticketing system, along with a 30-day money-back guarantee, making it easy for users to get help when needed. Hetzner provides decent support through email, ticketing, and phone but lacks live chat and a money-back guarantee, which may be a drawback for some users.
Which hosting service offers more scalability options for growing websites?
Hetzner offers robust scalability options with flexible upgrades for shared and dedicated CPU options in its cloud hosting plans without minimum contracts. Westhost also provides clear pricing for VPS upgrades and free website migration, but Hetzner’s advanced hardware and customization features make it better suited for growing websites needing extensive scalability.
Which service is more suitable for hosting a high-traffic website?
Hetzner is more suitable for hosting high-traffic websites as it provides higher memory and execution time per script in its web hosting packages. With its advanced processing units, NVMe SSDs, and superior hardware, Hetzner can handle high loads and ensure quicker page loads, making it ideal for websites with heavy traffic.
The making of this blog
We followed a clear, step-by-step process to write and research this article.
