Hostinger vs Hostpapa: guide for 2024

Hostinger vs Hostpapa: Final verdict

Comparing Hostinger and HostPapa reveals two capable hosting services with distinct strengths catering to different user needs.

• 
  Hostinger (Overall grade: 8.7)
  
  
  stands out in performance and speed, making it ideal for high-traffic websites and ecommerce businesses. It excels with a user-friendly interface, a custom-built hPanel, and extensive global data centers that ensure quick loading times. The advanced security measures like DDoS protection, daily backups, and free SSL certificates add additional value. However, Hostinger’s renewal prices can be higher, which may not suit everyone’s budget as their initial plans do. Despite these minor drawbacks, the platform’s overall feature-rich approach offers excellent value for money, particularly for growing websites needing scalable solutions.
  
• 
  HostPapa (Overall grade: 8.6)
  
  
  provides a comprehensive suite of features suited for agencies and multimedia-rich websites. It offers unlimited email addresses, extensive security measures, and specialized platforms like Coppermine for photo galleries. Moreover, its global edge hosting network and transparent communication regarding maintenance schedules bolster user trust. Even though its response times are slightly slower than Hostinger’s, and there are no automatic scaling options, HostPapa’s affordability and detailed user-permission management make it an excellent choice for users requiring custom configurations and extensive support.
  

Hosting types offered

Both platforms provide a variety of hosting types, each designed to meet the different needs of users.

Although both offer a variety of hosting plans tailored to different needs, in
certain cases, one platform may prove to be more suitable.

Detailed comparison

SECTION-1: Winner Hostinger: Reliable and fast hosting with global reach.

SECTION-2: Hostinger stands out with a guaranteed uptime of 99.9% and an average uptime of 99.97% over the last 6 months. Its performance is exceptional, as evidenced by a 100% uptime record over a 10-week test period. The response times range from 450ms to 625ms, with a recent test showing an average of 382ms. Hostinger also has data centers in eight locations globally, ensuring minimal latency.

SECTION-3: Hostinger offers several features to enhance uptime and availability, including enhanced DDoS protection, a web application firewall, and Cloudflare protected nameservers. The support team is available 24/7 via live chat or email, promising issue resolution within 3 minutes. Additionally, the hosting includes daily and weekly backups and free SSL certificates for added security.

SECTION-1: HostPapa review: Dependable services with strong uptime but slower response times.

SECTION-2: HostPapa has shown commendable performance with a 99.93% uptime from Montreal locations and a perfect 100% uptime over a two-week monitoring period. The average load times from various Canadian locations vary between 650ms to 705ms. The uptime guarantee promises 99.9%, with refunds available if this expectation isn’t met.

SECTION-3: HostPapa provides transparent communication about maintenance and incidents through its status page and email notifications. While its response times average 1.19 seconds, the service ensures minimal downtime and stable performance. This hosting also offers daily backups, a money-back guarantee, and a variety of supportive customer service options, ensuring site reliability and satisfaction.

🏆 Winner
Hostinger: Delivers outstanding performance and value with exceptional speed and comprehensive features.

When it comes to general performance, Hostinger takes the lead with their impressive speed capabilities, enhanced by high-speed CPUs, a substantial amount of RAM, and the use of LiteSpeed Web Servers. In comparison, HostPapa also offers fast loading speeds with NVMe storage and a global edge hosting network, but doesn’t quite match Hostinger’s advanced HTTP/3 and IPv6 technologies. Both providers offer strong CDN services, with HostPapa’s Cloudflare Enterprise CDN and Hostinger’s proprietary CDN improving global content delivery. Hostinger goes a step further with more global data centers, boasting locations in the USA, UK, France, India, Singapore, Brazil, Lithuania, and the Netherlands.

Website Speed

Hostinger provides an edge in website speed through several key features. With 4X more speed, a LiteSpeed Web Server, and LSCache plugins, it minimizes response times significantly. Its object caching can reduce response times by up to 3x, and Hostinger CDN enhances load times by up to 40%. On the other hand, HostPapa, although using NVMe storage and offering a speedy CDN, lags slightly behind, despite respectable performance metrics like a faster Time to First Byte (TTFB) by 233%. Hostinger’s speed optimization tools and broad data center allocation solidify its position as the faster choice.

Scalability

Hostinger offers a suave and elastic scaling experience, providing automatic plan upgrades as your website demands more resources. Their Cloud plans, ranging from Cloud Startup to Cloud Enterprise, allow you to seamlessly scale up from $9.99/month to $29.99/month, making it ideal for growing websites. The inclusion of dedicated IP addresses in all plans enhances performance scalability without hidden costs. For HostPapa, specific details on automatic scaling or dedicated servers are not provided, leaving a gap in the information about their scalability options. This limits the complete understanding of how your website might grow with them.

🏆 Winner HostPapa: Provides an extensive suite of security features ensuring robust protection for websites and data.

Both Hostinger and HostPapa, have notable differences in their approaches to technical and operational
security, as well as in their compliance with regulations.

Technical security measures:

Hostinger offers 24/7 server monitoring, firewall protection, advanced security modules like mod_security, and anti-malware protection. They also have enhanced DDoS protection, web application firewall, and Cloudflare protected nameservers. HostPapa includes GlobalSign SSL certificates with up to 256-bit encryption, daily malware scanning and removal through Protection Power, WAF, and DDoS protection. Both hosting providers support various PHP versions, allowing users flexibility.

Operational security measures:

Hostinger has a dedicated internal security team, continuous vulnerability scans and penetration testing, and implements strict security policies. They also provide WHOIS privacy protection for domain registrations. HostPapa, on the other hand, offers advanced threat discovery, spam and blacklist monitoring, brand reputation monitoring, and various forms of injection prevention. HostPapa additionally provides domain privacy to shield contact information from public access.

Compliance and certifications:

Hostinger complies with GDPR regulations but does not offer PCI or HIPAA compliance. HostPapa is governed by GDPR and PIPEDA and is certified as a PCI-compliant eCommerce merchant. HostPapa also secures data storage in compliance with the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks, providing robust data management practices.

🏆 Winner
HostPapa: Reliable and comprehensive hosting with standout features for advanced control and customization.

Both Hostinger and HostPapa offer a vast array of robust hosting features tailored to different user needs. Hostinger shines with its custom-built hPanel control panel, intuitive drag-and-drop website builder, and AI tools, making it an excellent choice for beginners and those who seek user-friendliness. It provides enhanced performance, security, and reliability with LiteSpeed Web Server, SSD storage, Cloudflare DNS Firewall, and Imunify360 for malware monitoring. Hostinger also includes free domain and SSL in most plans, adding to the value of the initial purchase. Scalability is a strong point, with easy upgrades to cloud or VPS hosting, positioning Hostinger as a flexible solution for growing websites.

HostPapa, on the other hand, offers unlimited email addresses and SSD storage, catering to users with extensive storage and communication needs. It includes a wildcard SSL certificate for one year, securing all sub-domains, and a staging environment for WordPress, which is beneficial for testing updates before going live. HostPapa’s automated backups, Jetpack features, and extensive security measures, including DDoS protection and brute force detection, further enhance its appeal. With full root access via SSH and a free 30-minute training session, HostPapa is ideal for advanced users seeking comprehensive control and support. The domain registration policy with conditions may influence decision-making for those looking at long-term hosting.

Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both Hostinger and HostPapa offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.

Email services:

Hostinger and HostPapa both offer comprehensive email hosting services. Hostinger includes free email addresses with all plans, making it easy for users to manage their email communication. HostPapa goes a step further with unlimited email addresses, catering to extensive business communication needs. Both providers support transactional emails needed for actions like form submissions. While Hostinger integrates seamlessly with various third-party services, HostPapa also complements with robust email capabilities and additional features like a free training session, ensuring users get the most out of their email hosting.

🏆 Winner
Hostinger: Excels in offering a wide spectrum of services with attractive pricing and robust features.

Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.

When comparing Hostinger and HostPapa, Hostinger stands out for offering a more diverse range of plans at competitive rates, with features such as unlimited websites and significant storage capacity. Hostinger’s premium web hosting plan, priced at $2.99/month, offers 100 websites and 100 GB SSD storage. In contrast, HostPapa’s Essentials plan at $2.95/month supports only two websites with 50GB NVMe storage. On the cloud hosting front, Hostinger’s entry plan at $9.99/month supports 300 websites, significantly eclipsing the limits on HostPapa’s cloud plans. With extensive features such as free SSL, email, and daily backups, Hostinger offers more value for the price.

Enterprise plans

Hostinger’s Cloud Enterprise plan at $54.99/month accommodates 300 websites, includes 300 GB NVMe storage, 12 GB RAM, and 6 CPU cores, with features like unlimited SSL, daily backups, and a free domain. HostPapa’s highest-end plan is the Elite shared hosting plan at $14.95/month, offering unmetered NVMe storage and unlimited websites but lacks the dedicated resources in computing power. Therefore, for enterprise-level needs, Hostinger provides a more comprehensive package, making it a suitable choice for larger businesses requiring robust capabilities and extensive resource management.

🏆 Winner Hostinger: Hostinger makes web hosting accessible with its user-friendly hPanel and extensive support resources.

Hostinger offers a custom-built control panel known as hPanel, focusing on user-friendliness. It allows users to perform various tasks without prior technical knowledge, making it accessible for beginners. Tasks like setting up professional email addresses, installing content management systems, and using the website builder for quick website creation are straightforward. In contrast, HostPapa uses the standard cPanel, a widely recognized platform that’s also easy for beginners and experienced users. Both control panels are designed with user accessibility in mind, but hPanel’s custom elements might offer a more streamlined experience for newcomers.

Though both control panels are intuitive, hPanel has the edge with additional features like integrated AI tools for content creation and task management. HostPapa’s cPanel does provide an extensive feature set but lacks the seamless integration of these assistive tools. Additionally, Hostinger’s hPanel includes automated updates, adding another layer of convenience for users looking to minimize manual tasks. Both providers offer one-click installations, but Hostinger’s inclusion of over 100 such options might make it more versatile.

Hostinger and HostPapa both offer free website migration services, ensuring that there is no downtime during the transition. Hostinger provides automated migrations, which can be a significant time saver for users moving from other hosts. HostPapa also offers a free and easy website transfer, although the details about whether this is automated or manually-assisted are less clear. Both providers make it easy to switch, but Hostinger’s automation could make the process slightly smoother.

Both providers feature extensive help centers. Hostinger provides 24/7 multilingual support via live chat and email, along with a rich database of tutorials and a comprehensive help center. HostPapa also offers 24/7 support in multiple languages and boasts a thorough knowledge base with hundreds of articles and video tutorials. Both help centers are designed to help users maximize their hosting experience, but Hostinger’s inclusion of AI tools and automated updates might give it an edge.

The platforms provide extensive knowledge bases filled with guides, how-to articles, and instructional content. Hostinger offers a wide range of resources alongside 24/7 chat and email support. HostPapa also boasts a detailed help center with an intuitive search function and around-the-clock support via live chat, phone, and ticketing, ensuring comprehensive user support.

🏆 Winner
Hostinger: Offering streamlined client onboarding and centralized service management.

When comparing Hostinger and HostPapa in terms of managing user roles, both providers offer a structured approach to user permissions and roles. Hostinger simplifies the process with two primary access levels: managing services and managing services with the ability to make purchases. HostPapa, on the other hand, allows for more detailed customization of user roles. The fact that users can be created with specific permissions such as managing websites, databases, DNS settings, and more gives HostPapa a slight edge in flexibility. However, the simplicity of Hostinger could be preferred by those seeking a more straightforward setup.

Hostinger employs its custom hPanel, which is known for its user-friendly and intuitive interface. Tasks such as adding new clients, managing websites, and handling domains are consolidated into clear sections, providing an efficient user experience. HostPapa uses Plesk, renowned for its comprehensive range of options and features. Plesk allows for detailed control over user accounts and roles but may appear more complex to beginners compared to hPanel’s more straightforward approach.

Access control measures on both platforms are solid, but their approaches differ. Hostinger restricts users with granted access from performing key actions like adding payment methods or contacting customer support, prioritizing security. This granular control makes it ideal for users needing a secure, albeit slightly restricted, environment. HostPapa’s user roles can be finely tuned, allowing for precise management of user capabilities such as creating and managing sites or email accounts. The ability to activate/deactivate users without removing them is a plus for scalability.

HostPapa user roles table:

Hostinger user roles table:

🏆 Winner HostPapa: HostPapa provides extensive customer support options and receives positive reviews for responsiveness and helpfulness.

When comparing customer support, Hostinger offers 24/7 live chat support, a rich knowledge base, email support, and priority support for premium plans. Multilingual support is also notable, accommodating over ten languages. Response times are commendably quick, typically resolving issues in under 3 minutes. Hostinger also features the Hostinger Academy for video tutorials, making self-service easier.

HostPapa also provides around-the-clock customer service through live chat, phone, and email. Their extended phone support across numerous international numbers stands out. Additionally, HostPapa offers one-on-one training sessions and a large searchable knowledge base. HostPapa has earned positive reviews due to the helpful nature of their support team and quick response times.

Hostinger vs Hostpapa: User feedback

Hostinger receives high praise for its user-friendly interface, competitive pricing, and robust performance. Customers appreciate the wide range of features, including seamless website migration, the intuitive hPanel, and excellent uptime. The standout feature, consistently mentioned across reviews, is the exceptional and responsive customer support available 24/7 via live chat, although some users express a desire for phone support. On the downside, a few customers report issues with renewal pricing, occasional slow support response times, and the limitations of the lower-tier plans.

Overall, customers generally appreciate the ease of use, responsive customer support, and affordability of the hosting provider. Many users specifically highlight the excellent technical support and straightforward interface as significant advantages. However, some reviews mention downsides such as occasional transparency issues with billing, aggressive upselling tactics, and sporadic performance concerns like downtime or slow website speeds due to outdated technology. There are also mixed experiences regarding customer service efficiency, with some users facing frustrating delays while others commend the quick and knowledgeable support team.

Hostinger vs Hostpapa: FAQ