Hostinger vs Knownhost: guide for 2024

Hostinger vs Knownhost: Final verdict

Looking over Hostinger vs. KnownHost, both platforms deliver strong performance with only subtle differences in their offerings and suitability for different use cases.

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  Hostinger (Overall grade: 8.7)
  
  
  has many strengths, including excellent global performance, robust uptime, and user-friendly features such as an intuitive hPanel and a drag-and-drop website builder. Its scalable cloud hosting makes it ideal for high-traffic websites, while comprehensive security measures, free domain, and SSL certificate for most plans make it a good option for cost-conscious users starting their online journey. However, some users find the lack of phone support and occasional price hikes upon renewal to be a downside.
  
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  KnownHost (Overall grade: 8.6)
  
  
  excels in uptime and performance reliability, with premium support that is highly appreciated by agencies and businesses needing robust customer service. Their cPanel integration and enhanced multimedia hosting options make it suitable for more advanced users or those with specific needs like video hosting. KnownHost’s immediate setup, migration assistance, and premium bandwidth offerings provide competitive value. However, criticisms around slow server speeds and higher prices compared to Hostinger might make it less attractive for budget-conscious users.
  

Hosting types offered

Both platforms provide a variety of hosting types, each designed to meet the different needs of users.

Although both offer a variety of hosting plans tailored to different needs, in
certain cases, one platform may prove to be more suitable.

Detailed comparison

🏆 Winner KnownHost: offers exceptional uptime and fast response times, making it a top choice for reliable hosting.

KnownHost shows a slightly superior performance in terms of reliability and speed. Both hosting services have impressive uptimes, with KnownHost edging out Hostinger with a higher historical uptime of 99.996%. KnownHost’s past month uptime is equally impressive at 99.99%+, while Hostinger has an average uptime of 99.97% over 6 months and a perfect 100% uptime during a specific 10-week test.

KnownHost’s main website loads significantly faster at 1.5 seconds, outperforming Hostinger’s average response time of 450ms to 625ms. Both providers offer 24/7 support, but KnownHost includes 365-day on-shore support, giving it an edge in customer service. Hostinger’s global data centers ensure minimal latency, while KnownHost’s inclusion of LiteSpeed and LSCache provides enhanced performance optimization.

🏆 Winner: Hostinger: Exceptional performance and customer support.

When comparing the general performance of Hostinger and KnownHost, Hostinger stands out for its 4X more speed capabilities, supported by high-speed CPUs and ample RAM. KnownHost also offers speedy performance with top-of-the-line AMD EPYC hardware and enterprise NVMe storage. Both providers utilize LiteSpeed and LSCache for optimized web processing. Hostinger adds HTTP/3 and IPv6 for fast data transfer and includes a built-in Hostinger CDN, which boosts website speed by up to 40%. While KnownHost incorporates free DDoS protection and security, Hostinger extends its advantage with globally distributed data centers.

Website Speed

Hostinger excels in website speed through various speed-enhancing features, including the LiteSpeed Web Servers and LSCWP Cache Plugin. The Object Cache reduces website response times by up to 3x, and the Hostinger CDN integrates code minification, automatic image optimization, and data center rerouting. KnownHost, with its LiteSpeed architecture and NVMe storage, also provides fast website load times but lacks some of the integrated CDN features that further speed up website performance.

Scalability

For scalability, Hostinger offers a wide range of plans, easily upgradable for growing websites. The scalability is elastic, requiring plan upgrades rather than automatic scaling. Hostinger also provides dedicated servers to accommodate higher needs. KnownHost’s scaling details are not mentioned, so it’s unclear how they handle scaling beyond their VPS and dedicated server offerings. Both services offer competitive pricing for enhanced performance, but specific costs for scaling were not provided for KnownHost.

🏆 Winner
KnownHost: KnownHost offers robust security features and outstanding support, making it a reliable choice for web hosting.

Both Hostinger and KnownHost, have notable differences in their approaches to technical and operational
security, as well as in their compliance with regulations.

Technical security measures:

Both Hostinger and KnownHost provide comprehensive technical security measures, but KnownHost edges out with certain advantages. Hostinger boasts features like 24/7 server monitoring, firewall protection, advanced security modules, anti-malware protection, and enhanced DDoS protection. KnownHost, on the other hand, offers free SSL certificates, up to 500 Gbps DDoS protection, and includes automated security through Imunify360. KnownHost also supports multiple PHP versions, including the latest releases like PHP 8.1 and 8.2, providing greater flexibility. Additionally, KnownHost’s LiteSpeed + LSCache offers enhanced performance and security, a measure not mentioned in Hostinger’s offerings.

Operational security measures:

Hostinger employs a dedicated internal security team, comprehensive security policies, regular vulnerability scans and penetration tests, and supports OWASP secure coding practices. KnownHost provides automated backup systems and firewall setup, essential for maintaining operational security. KnownHost also uses Imunify360 for automated security, which helps protect against attacks and malware. While Hostinger’s web application firewall and anti-malware protections are significant, KnownHost’s combination of operational measures like automated backups and support for mod_security offers a more holistic approach.

Compliance and certifications:

Hostinger complies with GDPR regulations and offers free SSL certificates; however, it does not provide HIPAA-compliant environments and is not PCI or ISO 27001/SOC certified. KnownHost focuses on PCI compliance by ensuring SSL certificates, which is a key factor for eCommerce sites. While specific details on GDPR and HIPAA compliance aren’t mentioned for KnownHost, their emphasis on security and SSL implies a dedication to data protection.

🏆 Winner Hostinger: Hostinger stands out for its comprehensive features and user-friendly experience.

Hostinger and KnownHost each offer unique hosting features that cater to different user needs. Hostinger provides a custom-built hPanel control panel, making it easier for users to manage their hosting environment. Its drag-and-drop website builder, inclusive of AI tools, adds significant value for beginners looking to set up a website quickly without extensive technical skills. With a free domain and SSL certificate for most plans, it allows users to start their online journey with minimal additional expenses. The inclusion of multiple PHP versions and SSH access further supports individuals requiring advanced customization.

KnownHost, on the other hand, offers the widely familiar cPanel for management, which is appreciated for its intuitive user interface. Softaculous, with more than 400 one-click install apps, simplifies the setup process for various web-related applications. They also provide a free lifetime domain privacy which is a boon for those concerned about data security. KnownHost’s free migration feature ensures minimal service disruption during transitions. Additionally, they pride themselves on better than 99.99% uptime, backed by 24/7 support from USA-based experts, which appeals to users requiring reliable and accessible support.

Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both Hostinger and KnownHost offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.

Email services:

Both Hostinger and KnownHost offer standard email hosting services, enabling users to set up and manage their emails seamlessly. However, neither provider specifies advanced transactional email capabilities or marketing email services within their standard packages. They also do not resell third-party email services like Google Workspace or Outlook, leaving users to manage those integrations independently if needed.

🏆 Winner
KnownHost: KnownHost scores slightly higher overall, mainly due to the robust features included in their plans and the transparency of what’s included.

Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.

Hostinger and KnownHost both offer a range of hosting plans with various features tailored to different needs. Hostinger’s web hosting plans start as low as $1.99/month, providing a range of free services like automatic website migration, an included domain, and SSL certificates. KnownHost’s shared web hosting begins at $3.47/month, featuring unlimited bandwidth and email accounts, and also includes LiteSpeed for optimized performance. When comparing WordPress hosting, KnownHost shows a higher starting price but includes premium bandwidth and Jetbackup access in all its plans. Cloud hosting plans from Hostinger start at $9.99/month, offering up to 300 websites and dedicated resources, while KnownHost doesn’t specifically offer cloud hosting, reflecting a gap in direct comparison.

Enterprise plans

KnownHost doesn’t have enterprise plans, but their VPS and dedicated hosting plans may be suitable the needs of larger businesses or enterprises. KnownHost does not have dedicated or VPS hosting options, however the platform offers Reseller Hosting and plans for specifically for agencies, which can be suitable for enterprises.

🏆 Winner: KnownHostKnownHost stands out for its quick and responsive customer support, making it a reliable choice for many users.

Hostinger uses its custom-built hPanel, which is tailored for user-friendliness and accessibility. The control panel includes features such as professional email setup, automated updates, and the ability to install over 100 applications with one click. This makes it highly accessible for beginners and those with limited technical expertise. The inclusion of AI tools and automated updates further simplifies the process, providing a smoother setup experience.

KnownHost offers the industry-standard cPanel, recognized for its reliability and extensive features. Its integration with Softaculous enables users to install various applications with a single click. KnownHost’s instant setup feature allows for a streamlined start, and their technical support takes care of migrations, reducing the burden on the user. Both technical and non-technical users will find the experience efficient and straightforward.

Both Hostinger and KnownHost offer free migration services, ensuring that users can switch their websites without encountering significant downtime. Hostinger provides automatic website migrations, which users can initiate themselves through hPanel, often resulting in a seamless transition. KnownHost, on the other hand, handles the migration through their support staff, ensuring expert oversight throughout the process.

Hostinger’s help center is an extensive resource with 24/7 multilingual support, tutorials, video guides, and articles covering a wide range of topics. Hostinger Academy also offers video tutorials to provide visual guidance. KnownHost also offers 24/7/365 support and has a detailed Knowledge Base filled with articles and guides. Customers frequently commend KnownHost for their fast and helpful responses, highlighting the quality of their support team.

🏆 Winner
Hostinger: Provides a highly efficient user management system with intuitive features and granular access controls.

When comparing Hostinger and KnownHost in managing user roles, permissions, and accessibility, Hostinger offers a more flexible approach. Hostinger enables effortless client onboarding with a few clicks and centralized service management. It allows adding clients using multiple methods through the hPanel and provides access levels like “manage services” and “manage services and make purchases.” KnownHost, while offering guides on managing users and accounts through their Knowledge Base, doesn’t seem to provide the same detailed and granular access level controls as Hostinger. Hence, Hostinger’s system appears more user-friendly and adaptable for various business needs.

Hostinger’s user interface features the hPanel, which helps streamline managing clients through sections like “Websites” and “Domains”. The interface allows users to efficiently handle client services, view website titles, manage hosting plans, and access performance analytics. KnownHost provides domain management and user organization tools through their My KnownHost panel, supported by a Knowledge Base for assistance. While both platforms offer user-friendly interfaces, Hostinger’s centralized and intuitive hPanel with dedicated website and domain sections provides a more cohesive user management experience.

In terms of access control and scalability, Hostinger again stands out by specifying what permissions are granted to users and restricting critical actions to maintain account security. Users can be given different levels of access, and the owner can revoke access as needed. This ensures that as the number of users grows, security isn’t compromised. KnownHost provides on-shore, fully managed 24/7 support, which is beneficial, but the lack of specified roles and fine-grained permission settings makes it slightly less reliable for growing user bases compared to Hostinger.

Hostinger user roles table:

🏆 Winner
KnownHost: KnownHost provides excellent customer service with fast response times and multiple channels for support.

Hostinger and KnownHost both offer strong customer support options, but they cater to different preferences. Hostinger provides 24/7 live chat support, email support, a comprehensive knowledge base, and a video tutorial platform through Hostinger Academy. Additionally, Hostinger offers multilingual support and priority support for premium plans. Their support team resolves issues swiftly, usually in under three minutes, which ensures a quick resolution for most problems.

KnownHost stands out with its extensive support channels including phone support, which offers both toll-free and international options. KnownHost also has 24/7 technical support available through email and live chat. They supplement this with a robust knowledge base and community support forums, allowing users multiple ways to seek help. KnownHost’s customer service is highly praised for its responsiveness, politeness, and effectiveness, making it a preferred choice for many users.

Hostinger vs Knownhost: User feedback

Hostinger receives high praise for its user-friendly interface, competitive pricing, and robust performance. Customers appreciate the wide range of features, including seamless website migration, the intuitive hPanel, and excellent uptime. The standout feature, consistently mentioned across reviews, is the exceptional and responsive customer support available 24/7 via live chat, although some users express a desire for phone support. On the downside, a few customers report issues with renewal pricing, occasional slow support response times, and the limitations of the lower-tier plans.

KnownHost receives mixed feedback from its users. Many users praise its responsive and professional customer support, high uptime, and excellent technical infrastructure, particularly for managed WordPress and VPS hosting. However, there are significant complaints about slow server speeds, unhelpful support, and confusing user interfaces. Additionally, some users believe that the service is overpriced given the performance issues they have encountered. Overall, while KnownHost has loyal customers who appreciate its offerings, potential users should be aware of the varied experiences and evaluate if it meets their specific needs.

Hostinger vs Knownhost: FAQ