Hostinger vs Web.com: guide for 2024

Hostinger vs Web.com: Final verdict

Final verdict

Comparing Hostinger and Web.com, Hostinger offers superior performance and features, whereas Web.com presents a reliable but less comprehensive option for hosting.

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  Hostinger (Overall grade: 8.7)
  
  impresses with its diverse hosting types, including cloud and VPS options that Web.com lacks. It’s particularly strong in WordPress, ecommerce, and high-traffic website hosting, thanks to features like WP-CLI, automated backups, and enhanced storage. Consistently high uptimes, faster response times, and a global network of data centers contribute to its superior performance. Additionally, the hPanel interface, advanced security configurations, and AI-integrated website builder elevate the user experience. Despite minor complaints about renewal pricing and plan limitations, Hostinger stands out for its affordability, extensive features, and robust customer support.
• 
  Web.com (Overall grade: 7.3)
  
  offers straightforward hosting solutions with consistent uptime and functional features like unmetered bandwidth and nightly backups. Its WordPress and small business tailored plans are appreciable but lack the advanced tools and wider global reach of Hostinger. Performance is decent, with a moderate uptime and faster server response times, although not as consistently high as Hostinger. Customer support is accessible through various channels, including phone support, although it falls short in multilingual and priority support. Despite being a reliable service, higher renewal rates and fewer performance optimization tools make Web.com a less appealing option for those seeking advanced hosting capabilities.

Hosting types offered

Both platforms provide a variety of hosting types, each designed to meet the different needs of users.

Although both offer a variety of hosting plans tailored to different needs, in
certain cases, one platform may prove to be more suitable.

Detailed comparison

🏆 Winner Hostinger: Superior uptime and performance coupled with quick response times.

Hostinger guarantees a 99.9% uptime but consistently delivers higher at an average of 99.97% over the last six months. During a specific test, Hostinger maintained a perfect 100% uptime over 10 weeks. Their response time averages between 450ms and 625ms, with a recent test showing 382ms. Hostinger’s global data centers enhance performance, ensuring minimal latency and fast load times.

Web.com offers a 99.9% uptime guarantee with a verified uptime of 99.83% in recent tests, showing four downtime instances totaling 67 minutes. The hosting service includes unmetered bandwidth, SSL security, and various support options. Their server response times claim to be up to 70% faster, though actual performance varies. Pricing starts attractively but renews at higher rates.

🏆 Winner
Hostinger: For users who prioritize speed and advanced technological infrastructure, Hostinger is more suitable for high-demand websites that require reliable and fast global access.

Hostinger and Web.com both offer SSD storage and free CDN integration to enhance hosting performance and speed. Hostinger, however, showcases faster load times with a heavyweight theme clocked at 1.69 seconds, compared to Web.com’s 4.85 seconds. Hostinger operates 11 global data centers, which surpasses Web.com’s six, potentially offering better local loading speeds and content delivery. Moreover, Hostinger’s technology is more up-to-date, which may contribute to its superior performance.

Website Speed

Hostinger excels in website speed featuring 4X faster website load times backed by high-speed CPUs and NVMe storage. The provider’s use of LiteSpeed Web Servers and the LSCWP Cache Plugin further boosts speed, ensuring efficient data handling and quick loading of content. Web.com though it has improved server response times by 70%, still falls short in providing the extensive caching mechanisms and performance-enhancing plugins that Hostinger offers.

Scalability

Hostinger’s scalable solutions are designed to accommodate growing website demands smoothly. The service offers plans that allow easy upgrades to more resources without requiring a complete overhaul. Dedicated IP addresses and enhanced DDoS protection are included in all plans for added performance and security. On the other hand, Web.com caters to higher bandwidth demands and scalable solutions but lacks detailed information on elastic scaling and dedicated server options. The cost structures for scaling with Web.com are also not explicitly outlined, making Hostinger a clearer choice for those looking for transparent and scalable hosting solutions.

🏆 Winner Hostinger: Hostinger provides robust security features, including advanced server and data protection protocols.

Both Hostinger and Web.com, have notable differences in their approaches to technical and operational
security, as well as in their compliance with regulations.

Technical security measures:

Hostinger offers 24/7 server monitoring, firewall protection, advanced security modules, and anti-malware protection. Web.com provides SSL certificates, PHP 8.0, OPcode Cache, and upgraded MySQL 8 for enhanced performance. Hostinger’s security configurations, continuous vulnerability scans, and penetration testing outshine Web.com’s offerings by ensuring comprehensive protection. Hostinger also offers enhanced DDoS protection and Cloudflare protection, features not explicitly listed by Web.com.

Operational security measures:

Hostinger employs a dedicated internal security team, implements strong internal policies, and offers a bug reward program. Web.com utilizes SiteLock Security Solutions for malware scanning, automatic removal, and CDN for faster site loading. Hostinger’s regular data backups, continuous static code analysis, and free WHOIS privacy protection give it an operational edge. Web.com’s 99.9% uptime guarantee and CodeGuard for backup and recovery are significant but less comprehensive compared to Hostinger’s array of measures.

Compliance and certifications:

Hostinger complies with GDPR regulations but is not intended for PCI or HIPAA compliance. Similarly, Web.com adheres to GDPR guidelines and offers PCI compliance scanning via SiteLock. Neither Hostinger nor Web.com provides a certified environment for HIPAA compliance. Hostinger’s lack of ISO 27001 or SOC certifications is balanced by its extensive security practices.

🏆 Winner
Hostinger: A top-notch hosting provider with advanced security features and superior performance.

Hostinger and Web.com both offer website builders with drag-and-drop functionality, but their user experiences vary. Hostinger includes an intuitive builder with AI tools, catering especially to those without technical expertise. The integration of AI enhances both the customization and simplicity of building a website. Web.com’s builder is effective and straightforward, including free domain and SSL for the first year, which caters well to small businesses and individuals setting up their first site. Despite this, Hostinger’s offering stands out with its more comprehensive suite, including automatic website migration and global data centers for robust performance worldwide.

Both providers incorporate essential services such as 24/7 customer support and a 99.9% uptime guarantee, ensuring reliability. Hostinger edges ahead with its custom-built hPanel, enhanced security measures, and daily automatic backups, which ensure data safety without user intervention. Moreover, the availability of SSH and advanced developer tools like Git integration provides flexibility and greater control, making it a preferred choice for developers and tech-savvy users. Web.com, on the other hand, offers unmetered bandwidth and a tiered structure that varies by plan, which may appeal to users looking for simpler, entry-level options.

Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both Hostinger and Web.com offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.

Email services:

Hostinger and Web.com provide robust email hosting services. Hostinger enables users to host custom email domains and run their own email campaigns, ensuring full control over transactional and campaign-based emails. Web.com also offers email hosting included with their plans, accommodating general business needs. While Hostinger doesn’t explicitly state partnerships with third-party email services, Web.com supports integrations with services like Outlook and Google Workspace, adding flexibility.

🏆 Winner Hostinger: Offers a diverse array of features at affordable rates, catering to various hosting needs with comprehensive plans.

Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.

When comparing Hostinger and Web.com, Hostinger emerges as the clearer choice with its extensive range of features, lower introductory prices in several categories, and more versatile offerings. Hostinger’s plans often include free SSL certificates, domain registration, email accounts, and backups. On the other hand, Web.com’s pricing structures tend to be higher on renewal and lack some of the added bonuses provided by Hostinger. Hostinger’s cloud hosting options offer more resources and features at comparable or better prices, making them a solid choice for growing and large-scale websites.

Enterprise plans

Hostinger’s enterprise-oriented plans, particularly their Cloud Enterprise options, stand out with extensive resources such as 300 GB NVMe storage, 12 GB RAM, and 6 CPU cores, coupled with advanced features like managed WordPress, object caching, and a dedicated IP address, all at competitive pricing. Meanwhile, Web.com does not offer comparable enterprise-level options, making Hostinger a better choice for businesses in need of scalable, resourceful, and advanced hosting solutions at a better value.

🏆 Winner: Hostinger: User-friendly control panel and extensive support resources.

Hostinger offers a custom-built admin panel called hPanel, which is specifically designed for accessibility and ease of use. This intuitive interface is ideal for both new and experienced users, simplifying tasks such as email setup, content management system installations, and website building. It includes built-in AI tools to assist users with content creation, making the entire setup process fluid and hassle-free. Additionally, Hostinger provides 1-click app installations for over 100 applications, allowing users to get their websites and applications up and running quickly.

Web.com, on the other hand, features a more traditional approach with its standardized control panel and drag-and-drop website builder. It offers easy customization through a variety of templates, making it practical for users who prefer this method of website creation. One-click WordPress installations and managed WordPress with automatic updates ensure that users can set up their sites with minimal effort. While effective, Web.com’s control panel may not feel as innovative or tailored as Hostinger’s hPanel for those seeking more advanced features.

Both Hostinger and Web.com offer tools for site migration, but Hostinger stands out by providing free automatic website migration with no downtime. This service is especially beneficial for users who wish to move their sites seamlessly. Web.com does not explicitly mention free migration tools, implying that additional steps or fees may be involved for transferring websites, making Hostinger the more convenient option for hassle-free migration.

When evaluating the quality and accessibility of help center resources, Hostinger provides multilingual 24/7 support via live chat and email, along with a rich database of tutorials and video content through Hostinger Academy. The extensive help center covers a wide range of topics, ensuring that users can find assistance for almost any issue. Web.com also offers 24/7 product support and a variety of online resources, including blogs and self-help guides, though it may not be as comprehensive or specialized in video tutorials compared to Hostinger.

🏆 Winner Hostinger: Provides seamless and efficient user management with granular control and oversight.

When comparing the user management features of Hostinger and Web.com, it’s clear that Hostinger offers more flexibility in managing user roles and permissions. Hostinger allows for two distinct access levels – “Manage services” and “Manage services and make purchases,” providing users with the ability to tailor access permissions closely to specific needs. On the other hand, Web.com offers two roles – “Admin” and “Tech,” which, while useful, do not provide the same granularity. Hostinger’s ability to access valuable insights and centralized service management further enhances its efficiency in user management compared to Web.com’s more limited scope.

In terms of user interfaces, Hostinger’s hPanel offers a centralized and intuitive platform where users can quickly add new clients, manage services, and oversee domains. The interface includes a straightforward method for granting or revoking access. Web.com, with its Account Manager interface, requires navigating through multiple layers to reach user management features. Adding or editing contacts and managing permissions are slightly more cumbersome compared to Hostinger’s streamlined hPanel experience.

Assessing access control measures, Hostinger provides a more controlled environment, restricting users with granted access from performing critical actions such as changing payment methods or profile information. This secures the main account from unauthorized modifications. Web.com’s access control, while functional, does not have the same level of restriction for invited users, potentially leading to less tight-knit account security. Hostinger’s comprehensive view and easy revocation of granted access further solidify its capability to manage a growing number of users effectively.

Hostinger user roles table:

Web.com user roles table:

🏆 Winner
Hostinger: Hostinger excels in multilingual support and rapid response times, making it a top choice for reliable customer service.

Hostinger provides an array of customer support options, including 24/7 live chat and email support tailored to various needs. Its knowledge base and Hostinger Academy are comprehensive, offering tutorials and articles on diverse topics. Multilingual support and a quick response time of under 3 minutes further enhance its service quality. Priority support is available for certain plans, making Hostinger well-suited for businesses with complex needs.

Web.com, on the other hand, offers robust phone support available from Monday to Friday and 24/7 product support across various channels including phone, email, live chat, and a ticket system. Its help center provides knowledge base articles for self-service. While Web.com lacks multilingual support and dedicated enterprise support, its availability of phone support may be an attractive feature for users who prefer this communication channel.

Hostinger vs Web.com: User feedback

Hostinger receives high praise for its user-friendly interface, competitive pricing, and robust performance. Customers appreciate the wide range of features, including seamless website migration, the intuitive hPanel, and excellent uptime. The standout feature, consistently mentioned across reviews, is the exceptional and responsive customer support available 24/7 via live chat, although some users express a desire for phone support. On the downside, a few customers report issues with renewal pricing, occasional slow support response times, and the limitations of the lower-tier plans.

The hosting provider offers a comprehensive solution for purchasing domain names, hosting, and website building, making it highly convenient for users managing multiple domains and websites. Users appreciate the convenience of having all services bundled together, but some express concerns about the limitations on hosting unlimited domains and the cost associated with individual website software. Overall, the service is satisfactory and well-rated, though there is room for improvement in accommodating users with extensive hosting needs.

Hostinger vs Web.com: FAQ