Hostmonster vs Aplus.net: guide for 2024

Hostmonster vs Aplus.net: Final verdict


Looking over HostMonster vs. Aplus.net, it’s clear why both hosts are so popular. They have both hosted millions of
websites that run on WordPress for decades, building up a loyal customer base.


  • HostMonster (Overall grade: 7.4)

    offers a wide array of hosting options, including shared, WordPress, eCommerce, VPS, and dedicated hosting. It stands out with its reliable uptime and quick website speeds. The platform provides extensive security features such as SSH access, spam blockers, and two-factor authentication, all backed by 24/7 customer support. HostMonster’s control panel is user-friendly, and it includes tools like a drag-and-drop site builder, which is beneficial for less tech-savvy users. However, the higher-tier plans can be costly, and users have reported issues with customer support and upselling tactics.

  • Aplus.net (Overall grade: 6.1)

    excels in flexibility and performance due to its cloud hosting solutions, SSD storage, and Cloudflare CDN integration. It offers shared and VPS hosting but lacks in WordPress and dedicated hosting options. While Aplus.net provides a 99.9% uptime guarantee and a comprehensive service range, users often report frequent downtime and slow response times from customer support. Its pricing is competitive, especially for cloud and VPS plans, but its user interface and outdated features can be a drawback for some. The platform also falls short in offering robust technical security measures and customization features compared to HostMonster.

Overall grade:7.4

Overall grade:6.1

Uptime and Availability 8.5 6.0
Hosting Performance 4.8 7.6
Hosting Security 8.2 7.8
Price 7.8 8.1
Hosting Features 7.8 5.3
Ease Of Setup 7.7 5.9
User Management 6.3 0.0
Customer Support 7.9 8.4
User feedback 3.2/5 3.7/5

Hosting types offered

Both platforms provide a variety of hosting types, each designed to meet the different needs of users.

Shared hosting
Cloud hosting
WordPress hosting
Ecommerce hosting
VPS hosting
Dedicated hosting

Although both offer a variety of hosting plans tailored to different needs, in
certain cases, one platform may prove to be more suitable.

WordPress
HostMonster: Offers specialized WordPress hosting with advanced support and resources.

Ecommerce
HostMonster: Provides better ecommerce tools and support for businesses focused on growth and stability.

Agencies
Tie: Both offer scalable plans and strong resource management for agency needs.

High-traffic websites
HostMonster: With enhanced performance options, it’s better suited for high-traffic demands.

Multimedia websites
Tie: Both offer enough multimedia support for various needs.

Detailed comparison

Uptime and availability

Evaluates the average uptime statistics, uptime guarantee and overall availability of the hosting
provider

Score Components:

  • Uptime percentage (30%): evaluates the uptime statistics in given period of time
  • Uptime guarantee (20%): Assesses if the platform offers an uptime guarantee and
    whether the actual uptime matches the promised guarantee.
  • General performance (25%): Evaluates how fast is the average response time and overall
    it’s stability.
  • Responsiveness (10%): Adaptability to different devices and screen sizes.
  • Availability (25%): Reflects the total downtime and number of outages.

8.5
6.0

🏆 Winner
HostMonster: Reliable uptime with strong customer support.

HostMonster shines with its impeccable uptime performance and reliable service. Throughout a 14-day test, the site exhibited no crashes, and over a month, only two minor interruptions were recorded. Their website speed is notable, loading significantly faster than average tests. Moreover, features like SSH access, spam blocker IP deny, and leech protect offer solid security. HostMonster’s 24/7 support through multiple channels ensures your site remains operational.

Aplus.net offers a 99.9% uptime guarantee over three months, yet there are reliability concerns from some users reporting frequent downtime. Their support is available via live chat, US phone, FAQ, and social channels, but the slow response has been noted. Despite its uptime promise, the issues with reliability and support responsiveness impact its overall appeal. Data center location in Phoenix, Arizona, is a point of interest but does not mitigate these reliability concerns.

Which one has better hosting performance?

Evaluates the platforms hosting speed and performance tools
Score Components:

  • Hosting speed (30%): This includes SSD quality, Load times, PageSpeed score ranges,
    additional information on website speed, built-in plugins for performance enhancement, available caching
    methods, and CPU/RAM options
  • CDN (20%): Considers whether CDN is available or not, whether it’s free or paid, and
    the quality of the CDN service
  • Available data centers (30%): Evaluates the number of data centers and their locations
    globally.
  • Scalibility (20%): Looks at whether elastic scaling is available, the process required
    to scale (manual upgrade vs. automatic scaling), the presence of dedicated servers, and the costs
    associated with scaling.

4.8
7.6

🏆 Winner Aplus.net: Offers more flexibility and higher performance across various plans.

When comparing the general performance of HostMonster and Aplus.net, Aplus.net stands out with its cloud hosting solutions that enhance data redundancy and prioritize security. HostMonster provides unmetered bandwidth and storage on higher-tier plans but relies on standard servers. In contrast, Aplus.net rotates services within cloud clusters to prevent data loss and integrates Cloudflare CDN for speed and security. Aplus.net’s data centers are state-of-the-art and globally located, providing a reliable infrastructure. While HostMonster offers basic caching and performance features, Aplus.net’s use of SSDs, QuickBooks integration, and better redundancy measures give it an edge.

Website Speed

HostMonster provides standard performance across most of its plans, with enhanced speeds only in the Pro tier. Aplus.net leverages SSD storage even in its most basic plans, which generally leads to faster load times and better PageSpeed scores. The integration of Cloudflare CDN further optimizes Aplus.net’s website performance, reducing latency and improving site responsiveness globally. HostMonster’s advantage lies in its high-performance servers available in the Pro plan, which could be beneficial for larger, high-traffic sites.

Scalability

Aplus.net offers a more elastic approach to scaling, particularly through its VPS hosting options that come with SSD storage and Cloudflare CDN integration. While automatic scaling features are not detailed for either provider, Aplus.net allows for easy upgrades across plans. The VPS and dedicated server options provide additional layers for growth without compromising performance. HostMonster requires manual plan upgrades, and most high-performance features are tied to the Pro plan, which may be costlier for growing businesses. Pricing for dedicated resources in HostMonster’s plans starts from $12.99 per month, whereas Aplus.net’s VPS starts at $31.99 per month, offering more control and higher performance out of the box.

Which one has better security features?

Reflects the platforms security measures, data privacy, backups and adherence to legal
and regulatory requirements

Score Components:

  • Technical security measures (40%): This includes encryption, firewalls, DDoS
    protection, secure configurations, server monitoring, access control and availability of security addons
    (e.g Sitelock security).
  • Operational security measures (30%): Encompasses data privacy, backups and data
    redundancy.
  • Compliance and certifications (20%): Adherence to legal and regulatory requirements
    (e.g., GDPR, HIPAA) and possession of certifications (e.g., ISO 27001, SOC 2).
  • Business and reliability (10%): Factors in the provider’s reputation, uptime
    guarantees, and customer support.

8.2
7.8

🏆 Winner
HostMonster:
This provider ensures robust security features with comprehensive protection and compliance measures.

Technical security measures:

HostMonster and Aplus.net both offer strong SSL certificate options, but HostMonster provides a wider range of choices including premium SSL certificates starting at $80.04 per year and free generated certificates with some plans. Aplus.net’s SSL certificates start at $34.99/year for small business websites, making it more affordable but less versatile. HostMonster also supports multiple PHP versions and allows custom PHP.INI files, whereas Aplus.net does not specify PHP version support. HostMonster’s additional security features include two-factor authentication, hotlink protection, and SSH access, providing a broader technical security framework compared to Aplus.net.

Operational security measures:

HostMonster employs extensive operational security measures, such as SiteLock security features like daily 360-degree vulnerability scanning, automatic malware removal, and proactive vulnerability scanning. Aplus.net also offers SiteLock with daily scanning and removal, but its focus is more on the user-friendly dashboard and trust seal for customer credibility. HostMonster’s checklist for maintaining basic site security is comprehensive, including removing malicious files and using anti-virus software across different operating systems, while Aplus.net emphasizes strong password requirements.

Compliance and certifications:

HostMonster has been GDPR compliant since May 25, 2018, offering rights such as access, rectification, and the right to be forgotten. It supports PCI compliance for both category A and B. Aplus.net, while focusing on strong password requirements and data protection, does not explicitly specify GDPR or PCI compliance details. Both providers emphasize securing customer information, but HostMonster presents a clearer compliance framework.


SSL certificate

Yes

Yes

Additional security features

Yes

Yes

PHP versions

Yes

Not specified

GDPR compliance

Yes

Not specified

HIPAA compliance

Not specified

Not specified

PCI compliance

Yes

Not specified

Hosting features

Looks at the features offered by hosting platforms
Score Components:

  • Domains (20%): Assesses the availability of a free domain, domain purchase options, and
    pricing
  • Email (15%): Considers if the provider offers full email hosting, or is reselling
    third-party service, and if the email is only transactional or not
  • Website builder (15%): Checks if website builder is available, and it’s user
    friendliness and overall the level of customization allowed.
  • Staging environment (20%): Determines if a staging environment is available, allowing
    for testing changes before going live.
  • FTP & SFTP accounts (10%): Evaluates if and how easily users can access FTP and
    SFTP accounts
  • Git and SSH access (20%): Assess whether Git is integrated into the hosting service and
    if SSH access is provided

7.8
5.3

🏆 Winner HostMonster: HostMonster offers extensive features and flexibility for various user needs.

HostMonster provides an extensive suite of features, making it a versatile option for diverse hosting requirements. With a free drag-and-drop site builder, it caters well to users looking for a user-friendly platform to construct their websites without extensive coding knowledge. For those with more advanced needs, HostMonster offers customization flexibility through support for numerous programming languages like PHP, Perl, Python, and Ruby on Rails. Additional benefits include a free domain name for the first year, unlimited domain hosting, and various e-commerce, multimedia, CGI, and database functionalities. These features combined with robust security measures such as SSL secure servers and SSH access make it a comprehensive hosting solution.

Aplus.net, on the other hand, focuses on giving users complete control over their VPS with cPanel. This includes resource allocation, user account management, and seamless scaling without downtime. It features pure SSD drives for faster performance and integrates with Cloudflare for enhanced speed and security. While it also offers free SSL certificates and dedicated IP addresses, it lacks the free website builder available with HostMonster. Users looking for a streamlined VPS environment with scalable resources and easy email management will appreciate Aplus.net. However, the absence of a mention about SSH could be a limitation for those requiring secure Shell access.


Free domain

Yes, for the first year

Yes, for the first year

Free SSL

Yes

Yes

Email hosting

Yes

Yes

Website builder

Yes

No

Staging environment

No

No

FTP & SFTP accounts

Yes

Yes

Git and SSH access

Yes

Not specified

Free backup

Yes

Yes

Money back guarantee

Not specified

Not specified
In some cases hosting providers offer different features based on various components like
a location.
As a result in rare cases the features mentioned here can differ from the ones you see on their websites.

Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both HostMonster and Aplus.net offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.

Email services:

Email services at HostMonster support various secure email protocols including POP3 and IMAP, and three different webmail solutions. Conversely, Aplus.net provides full control over email address allocation via cPanel, which is ideal for users managing multiple websites. Neither has an explicit focus on transactional email capabilities or reselling third-party email services like Google Workspace or Outlook.

Price

Looks at the cost-effectiveness and value for money of each platform.
Score Components:

  • Plan value (40%): What each pricing tier offers.
  • Transparency and clarity (30%): Clearness of pricing structures.
  • Flexibility of plans (20%): Range of options to suit different budgets.
  • Hidden costs (10%): Additional expenses not included in the plan.

7.8
8.1

🏆 Winner Aplusnet: Aplusnet offers comprehensive plans that cater to various user needs, making it the preferred choice for a range of hosting solutions.

Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.

Comparing HostMonster and Aplusnet pricing plans highlights key differences in features and flexibility. HostMonster offers four shared web hosting plans, starting with the Basic Plan at $12.99/month, supporting one website with standard performance and limited email accounts. Their Pro Plan goes up to $33.99/month, offering unlimited websites, higher performance, and added features like a free dedicated IP and Positive SSL. On the other hand, Aplusnet’s cloud hosting plans start at $5.99/month with the Professional Cloud Hosting Plan, which includes unlimited storage and transfer capabilities, a free domain, and 100 email addresses. Aplusnet’s VPS plans, such as VPS 1024, begin at $31.99/month, offering features like dedicated IPs, Cloudflare CDN, and more. While HostMonster provides a variety of plans suited for different levels of needs, Aplusnet covers an extensive range of functionalities, making it a versatile option for different user requirements.

Basic Plan$12.99/mo

1 website, 50GB storage, unmetered bandwidth, standard email accounts, free SSL, 1 free domain.

Value for price:6.5/10

Basic Plan$9.75/mo

2 websites, 100GB storage, 500GB bandwidth, 5 email accounts, free domain with annual plan.

Value for price:7.0/10

Plus Plan$17.99/mo

Unlimited websites, unmetered storage and bandwidth, unlimited email accounts, free SSL, 1 free domain.

Value for price:7.5/10

Business Plan$18.33/mo

10 websites, 500GB storage, 5000GB bandwidth, 50 email accounts, free domain with annual plan.

Value for price:7.5/10

Choice Plus Plan$19.99/mo

Unlimited websites, unmetered storage and bandwidth, unlimited email accounts, free SSL, 1 free domain, 1 year CodeGuard Basic.

Value for price:7.8/10

Professional Plan$25.92/mo

Unlimited websites, unlimited storage and bandwidth, 100 email accounts, free domain with annual plan.

Value for price:8.0/10

Pro Plan$33.99/mo

Unlimited websites, unmetered storage and bandwidth, unlimited email accounts, free Positive SSL, dedicated IP, 2 domains SpamExperts.

Value for price:8.0/10

N/A
N/A

Professional Cloud Hosting Plan$5.99/mo

unlimited websites, unlimited storage and bandwidth, 100 email accounts, free domain.

Value for price:8.5/10

N/A
VPS 1024 Plan$31.99/mo

1 website, 30GB SSD storage, 1TB bandwidth, 1GB memory, 1 processor, cPanel, free domain, SSL certificate.

Value for price:7.8/10

N/A
VPS 2048 Plan$42.99/mo

1 website, 40GB SSD storage, 1.5TB bandwidth, 2GB memory, 2 processors, cPanel, free domain, SSL certificate.

Value for price:8.0/10

N/A
VPS 4096 Plan$53.99/mo

1 website, 80GB SSD storage, 2TB bandwidth, 4GB memory, 4 processors, cPanel, WHMCS, free domain, SSL certificate.

Value for price:8.2/10

*In some cases companies have different prices based on various components like a location. As a result in rare cases the prices displayed here can differ from the ones you see on their websites.

Enterprise plans

HostMonster and Aplusnet both offer hosting solutions suited for enterprise needs. HostMonster’s Pro Plan at $33.99/month supports unlimited websites with higher performance, unmetered storage, and bandwidth, and includes features such as a free dedicated IP and Positive SSL certificate. Meanwhile, Aplusnet provides robust VPS plans like VPS 4096, priced at $53.99/month, which includes 80GB SSD storage, 2TB bandwidth, 4 processors, cPanel with WHMCS, and multiple email management options. Aplusnet’s versatility and broad feature set may offer enhanced value for enterprises looking for flexible and scalable hosting solutions.

Hostmonster vs Aplus.net: Ease of setup

Evaluates the ease of setting up and migrating websites on the hosting
platform.

Score Components:

  • Site migration (25%): Assesses whether the provider offers tools for site migration,
    either automated or manual, and whether these services are free or require a fee.
  • Admin panel usability (35%): Evaluates the type of admin panel provided, such as the
    standard cPanel or a custom solution, focusing on its accessibility and user-friendliness for both
    technical and non-technical users.
  • Setup features (20%): Examines the availability and ease of use of various setup
    features, including FTP accounts, file managers, email account setup, PHPMyAdmin, and easy CDN
    configuration.
  • Help center quality (20%): Measures the quality and accessibility of the provider’s
    help center resources, including articles and tutorials.

7.7
5.9

🏆 Winner
HostMonster:
HostMonster has instant setup, 1-click WordPress installation, and comprehensive help center resources.

HostMonster features a standard cPanel, which is well-known for its user-friendly interface and flexibility. Non-technical users will appreciate its intuitive layout, while technical users can take advantage of its advanced features. The presence of 1-click WordPress installs and site builders further simplifies the website setup process. On the other hand, Aplus.net also offers immediate account setup and activation, making it easy for users to get started. Although specific details about the admin panel are not provided, the ease of account management, especially with its QuickBooks integration, suggests a streamlined and efficient interface.

When comparing the migration tools, only HostMonster provides detailed information. HostMonster includes resources like step-by-step guides and 24/7 support to help users through site migration. There is no mention of automated migration tools, but the extensive help center can support manual migration. For Aplus.net, no specific site migration tools or assistance details are provided, which might present challenges for users looking to transfer their websites without third-party help.

HostMonster excels in providing quality and accessible help center resources. They offer a detailed help center filled with articles, guides, and video tutorials, making it easier for users to find solutions. With 24/7 support available via phone, chat, and an expansive knowledge base, users are well-supported. In contrast, no information about Aplus.net’s help center is available, potentially leaving users to rely on external resources or customer support for help.


The platforms provide extensive knowledge bases filled with guides, how-to articles, and instructional content. HostMonster offers a wide range of resources alongside 24/7 chat and phone support. Aplus.net also boasts a detailed help center with an intuitive search function and around-the-clock support via live chat, phone, and ticketing, ensuring comprehensive user support.

User management

Assesses the platforms’ capabilities in managing user roles, permissions, and
accessibility.

Score Components:

  • Role customization (40%): Flexibility in creating and defining user roles and
    permissions.
  • Ease of management (30%): User interface and tools for managing users.
  • Access control (20%): Effectiveness of access control measures for different user
    levels.
  • Scalability (10%): Ability to manage a growing number of users efficiently.

6.3
0

🏆 Winner HostMonster: HostMonster provides a more streamlined experience for managing user roles and permissions.

When comparing the user management capabilities of HostMonster and Aplus.net, HostMonster clearly stands out for utilizing a modified version of cPanel, which offers features for managing user accounts and permissions. Although Aplus.net doesn’t provide specific details about user roles or management features, the cPanel used by HostMonster generally allows for more flexibility in creating and defining user roles. This flexibility gives users an edge in tailoring permissions and access levels.

Both platforms likely offer some form of user interface and tools for managing users, with cPanel once again being a key component for HostMonster. Through cPanel, users can easily manage multiple accounts, set permissions, and handle other administrative tasks. Aplus.net’s lack of detailed information leaves a gap in understanding its user interface and tools, which makes it difficult to compare directly.

Access control measures and the ability to manage a growing number of users are also areas where HostMonster benefits from its use of cPanel. The platform provides a range of features that facilitate not just basic user account management, but scaling up as a site’s user base grows. This efficiency in handling user management is less clear with Aplus.net, given the lack of available information about its capabilities.

HostMonster user roles table:

Role Description Access highlights
Admin Full control over the entire hosting account. Can manage all settings, users, and perform all actions.
Webmaster Manages website content and settings. Limited access to site content and administrative tools.
Editor Edits content but has restricted administrative access. Can publish posts and manage website content.
Contributor Can write and manage their posts but lacks publishing capability. Limited to personal content and drafts.

Customer support

Evaluates the quality, availability, and scope of the customer support offered by the
hosting provider.

Score Components:

  • Support communication channels (30%): Measures the variety of customer support types
    provided (live chat, chatbot, email, phone, etc.)
  • Availability (20%): Assesses the availability hours for each channel, including 24/7
    support options.
  • Technical support quality (30%): Assesses whether the provider offers comprehensive
    technical support, including hardware upgrades (e.g., HDD to SSD), software installations, and web
    server configuration changes.
  • Enterprise support (20%): Checks if there are dedicated or priority support services
    for enterprise-level customers.

7.9
8.4

🏆 Winner
Aplus.net:
Offers consistent and efficient 24/7 customer support through multiple channels with generally positive reviews.


Phone support







Live chat support







Chatbot







Email/ticket support







Enterprise support
(dedicated agent, priority support)






When it comes to customer support, HostMonster and Aplus.net offer a variety of options to their customers. HostMonster provides 24/7 technical support via phone, with dedicated sales support available during specified hours, as well as live chat, email, and a comprehensive knowledge base. Their support channels also include a ticketing system, and they offer a 30-day money-back guarantee for basic hosting services. Aplus.net also offers extensive support options with 24/7/365 availability through chat, phone, email, and ticket. They feature a user-friendly interface, a well-designed control panel, and security measures like two-layer authentication and firewall protection. Customers generally review Aplus.net positively, praising the reliability and helpfulness of their support team.

While both hosting providers offer solid customer service options, Aplus.net’s higher reliability and efficiency ratings give it a slight edge. The user interface and account management portal add to the overall user experience. HostMonster’s extensive knowledge base is beneficial for those who prefer self-service options, but Aplus.net’s consistently positive customer reviews highlight its supportive environment. Both companies provide free domain names and SSL certificates with their hosting plans, catering to their users’ security and website management needs.

Hostmonster vs Aplus.net: User feedback

Hostmonster
23 reviews
3.2 out of 5 stars
Aplus.net
11 reviews
3.7 out of 5 stars

HostMonster hosting services receive mixed reviews. Users appreciate the high uptime, competitive pricing, and range of additional features like CDN, SSL, and malware scanning. However, many find the user interface challenging to navigate and customer support lacking, with frequent complaints about upselling tactics and inadequate assistance. Additionally, some users experienced difficulties with large-scale applications and frequent PHP version updates that disrupted their websites.

Aplus.net offers a comprehensive range of services that cater to various business needs, from web hosting and domain registration to marketing and security. Users appreciate its reliability, uptime guarantees, and the ease of accessing multiple services through a single platform. However, some users find the customer support slow and occasionally unhelpful, and there are concerns about outdated features and interface complexity. Pricing is deemed reasonable by many, but a few note that it can be higher compared to other providers.

Hostmonster vs Aplus.net: FAQ

Which platform is better suited for hosting WordPress websites?


HostMonster is better suited for hosting WordPress websites as it offers specialized WordPress hosting with advanced support and resources. Aplus.net does not offer dedicated WordPress hosting services.

Which hosting service offers better security features?


HostMonster offers better security features compared to Aplus.net. It provides extensive security measures such as SSH access, spam blockers, two-factor authentication, and premium SSL certificates, while Aplus.net lacks detailed technical security options.

Which platform offers better customer support?


HostMonster offers 24/7 support through multiple channels including phone, chat, email, and a comprehensive knowledge base. However, Aplus.net also provides 24/7/365 support through chat, phone, and email, with generally positive reviews, giving it a slight edge in reliability and efficiency.

What are the major differences in pricing and value between hostmonster and aplusnet?


HostMonster offers a variety of plans suited for different needs, with prices starting higher but including features like free domain names and SSL certificates. Aplus.net has competitive pricing, especially for cloud and VPS hosting, offering more flexible and scalable options, although its interface is considered outdated by some users.

Which hosting service offers more scalability options for growing websites?


Aplus.net offers more elastic scaling options through its VPS hosting with SSD storage and Cloudflare CDN integration. HostMonster also provides scalability, but most high-performance features are tied to the higher-cost Pro plan, requiring manual upgrades.

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