Hostmonster vs Directnic: Final verdict
Looking over HostMonster vs. Directnic, it’s clear why both hosts are so popular. They have both hosted millions of
websites that run on WordPress for decades, building up a loyal customer base.
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HostMonster (Overall grade: 7.4)
HostMonster stands out for its extensive range of hosting options, including shared, WordPress, eCommerce, VPS, and dedicated hosting, making it versatile for various user needs. With excellent uptime performance and robust security measures, it provides a stable environment suitable for businesses of all sizes. The platform’s appeal lies in its unlimited disk storage, domain hosting, and site transfer, supported by a user-friendly control panel and comprehensive help resources. Nonetheless, the higher-tier plans come with a significant cost, and technical support can be inconsistent, sometimes prioritizing upsells over actual problem-solving.
Directnic (Overall grade: 6.8)
Directnic offers a more budget-friendly approach with competitive pricing and a variety of feature-rich plans, tailored for different user needs. Known for its superior features and affordability, Directnic includes a user-friendly drag-and-drop builder, advanced site stats, and comprehensive security tools like CDN and malware detection. While it provides 24/7 technical support, its lower uptime guarantee at 99% and limited hosting options (lacking VPS and dedicated hosting) may pose reliability issues for higher-traffic sites or specialized needs. Directnic’s simplicity and cost-effectiveness cater well to smaller businesses or personal websites seeking an economical hosting solution.
Overall grade:7.4 |
Overall grade:6.8 |
|
---|---|---|
Uptime and Availability | 8.5 | 6.3 |
Hosting Performance | 4.8 | 7.2 |
Hosting Security | 8.2 | 7.8 |
Price | 7.8 | 7.8 |
Hosting Features | 7.8 | 3.6 |
Ease Of Setup | 7.7 | 7.8 |
User Management | 6.3 | 6.5 |
Customer Support | 7.9 | 7.7 |
User feedback | 3.2/5 | 2.5/5 |
Hosting types offered
Both platforms provide a variety of hosting types, each designed to meet the different needs of users.
Shared hosting | ||
Cloud hosting | ||
WordPress hosting | ||
Ecommerce hosting | ||
VPS hosting | ||
Dedicated hosting |
Although both offer a variety of hosting plans tailored to different needs, in
certain cases, one platform may prove to be more suitable.
features for ecommerce businesses.
Detailed comparison
Uptime and availability
Evaluates the average uptime statistics, uptime guarantee and overall availability of the hosting
provider
Score Components:
- Uptime percentage (30%): evaluates the uptime statistics in given period of time
- Uptime guarantee (20%): Assesses if the platform offers an uptime guarantee and
whether the actual uptime matches the promised guarantee. - General performance (25%): Evaluates how fast is the average response time and overall
it’s stability. - Responsiveness (10%): Adaptability to different devices and screen sizes.
- Availability (25%): Reflects the total downtime and number of outages.
🏆 Winner
HostMonster: Superior uptime and availability.
HostMonster reported excellent uptime performance in various tests, showing impressive reliability. During a 14-day test period, the site experienced no downtime, and over a month, there were only two brief instances. With its guarantee of maximum uptime and faster-than-average response time, the platform ensures a stable environment for users.
Directnic, offering an uptime guarantee of 99%, falls short when compared to industry standards. While customers are generally satisfied with its stability, the potential downtime allowed within the guarantee period is notable. Despite an affordable pricing structure and decent support, the lower uptime guarantee does affect its reliability perceptions.
Which one has better hosting performance?
Score Components:
- Hosting speed (30%): This includes SSD quality, Load times, PageSpeed score ranges,
additional information on website speed, built-in plugins for performance enhancement, available caching
methods, and CPU/RAM options - CDN (20%): Considers whether CDN is available or not, whether it’s free or paid, and
the quality of the CDN service - Available data centers (30%): Evaluates the number of data centers and their locations
globally. - Scalibility (20%): Looks at whether elastic scaling is available, the process required
to scale (manual upgrade vs. automatic scaling), the presence of dedicated servers, and the costs
associated with scaling.
🏆 Winner
Directnic Hosting: Superior features and affordable pricing.
HostMonster and Directnic offer different strengths in their hosting services. HostMonster boasts unmetered bandwidth and storage in its higher-tier plans and includes a variety of free website scripts and multimedia features. Directnic, on the other hand, offers more comprehensive security features such as a CDN, malware detection, and a web application firewall, along with a 99% uptime guarantee, all at significantly lower prices. While HostMonster provides one free domain registration and privacy, Directnic offers cPanel hosting, which is known for its user-friendly control panel.
Website Speed
HostMonster provides standard performance across its basic, plus, and choice plus plans, with enhanced performance in the pro plan. It includes free SSL certificates and premium SSL for Pro users. Directnic offers a drag-and-drop builder and advanced site stats, making it easier to optimize and monitor website performance. Although specific details on CDN or caching methods for HostMonster are not mentioned, Directnic includes a CDN, which can significantly boost page load times and improve SEO performance.
Scalability
With HostMonster, users need to upgrade their plans to scale, offering unlimited websites, emails, and storage in higher plans, and a pro option with increased capacity. Directnic’s scalability is straightforward and affordable, with their deluxe plan offering substantial storage and bandwidth. Both hosting services do not mention automatic scaling, and the costs for dedicated servers are not provided. HostMonster’s prices increase considerably in higher plans, while Directnic maintains affordability even in its deluxe tier.
Which one has better security features?
and regulatory requirements
Score Components:
- Technical security measures (40%): This includes encryption, firewalls, DDoS
protection, secure configurations, server monitoring, access control and availability of security addons
(e.g Sitelock security). - Operational security measures (30%): Encompasses data privacy, backups and data
redundancy. - Compliance and certifications (20%): Adherence to legal and regulatory requirements
(e.g., GDPR, HIPAA) and possession of certifications (e.g., ISO 27001, SOC 2). - Business and reliability (10%): Factors in the provider’s reputation, uptime
guarantees, and customer support.
Comparison of Hosting Services: HostMonster vs. Directnic
Winner: HostMonster: Offers robust security features and customization options.
Technical security measures
HostMonster provides daily 360-degree vulnerability scanning and automatic malware removal through SiteLock Security, whereas Directnic employs a fully-managed Web Application Firewall (WAF) for intrusion prevention. HostMonster supports various anti-virus applications across multiple OS platforms, including Windows, Mac, and Linux, while Directnic focuses on malware detection and removal without specifying supported platforms. Both hostings offer SSL certificates, but Directnic’s premium SSL options provide higher warranties. HostMonster allows users to customize PHP settings and change versions, offering PHP 5, while Directnic enables PHP version selection using their Hosting Console.
Operational security measures
HostMonster offers two-factor authentication, hotlink protection, and SSH access, along with Spam Assassin for spam protection. Directnic features a Cyber Security Operations Center (CSOC) and a Security Information & Event Management (SIEM) for 24/7/365 monitoring and incident handling. HostMonster ensures local computer security and provides a secure network for account connections, emphasizing proactive security steps. Directnic’s operational security is bolstered by several layers of DDoS protection and dedicated CSOC analysts. Alerts and incident escalations are part of both services, but HostMonster incorporates additional basic site security checklists.
Compliance and certifications
HostMonster has been GDPR compliant since May 25, 2018, supporting data protection rights for EU residents, and provides PCI compliance support on all accounts. Directnic does not specify GDPR or PCI compliance in the provided information. Both hosting providers prioritize different compliance levels, but HostMonster demonstrates a clearer commitment to regulatory standards.
SSL certificate | Free and premium available | Basic SSL: $42/year, Premium EV SSL: $149/year, Wildcard SSL: $249/year |
Additional security features | Two-factor authentication, SSH, Spam Assassin | CSOC, SIEM, DDoS protection and WAF |
PHP versions | PHP 5 supported | Can select and update |
GDPR compliance | Yes | Not specified |
HIPAA compliance | Not specified | Not specified |
PCI compliance | Yes | Not specified |
Hosting features
Score Components:
- Domains (20%): Assesses the availability of a free domain, domain purchase options, and
pricing - Email (15%): Considers if the provider offers full email hosting, or is reselling
third-party service, and if the email is only transactional or not - Website builder (15%): Checks if website builder is available, and it’s user
friendliness and overall the level of customization allowed. - Staging environment (20%): Determines if a staging environment is available, allowing
for testing changes before going live. - FTP & SFTP accounts (10%): Evaluates if and how easily users can access FTP and
SFTP accounts - Git and SSH access (20%): Assess whether Git is integrated into the hosting service and
if SSH access is provided
Winner: HostMonster: Offering robust features and user-friendly tools for web hosting needs.
HostMonster, powered by Bluehost, stands out with a comprehensive set of features including unlimited disk storage, domain hosting, and GB of site transfer. The availability of a free drag-and-drop site builder makes it beginner-friendly, while also supporting complex customizations with features like custom PHP.INI files and server-side includes. The inclusion of a free domain name for one year, support for international domain names, and extensive e-commerce options add significant value. In contrast, Directnic Hosting provides plans tailored to different user needs, offering reasonable storage and bandwidth limits at competitive prices. All their plans include a free domain registration and easy script installs, making them accessible for users who prefer simplicity and cost-effectiveness. While Directnic offers a money-back guarantee and 24/7 technical support, advanced users might miss the lack of extensive customization options.
Free domain |
Yes, for one year |
Yes |
Free SSL |
Yes |
Not specified |
Email hosting |
Yes, unlimited |
Yes, limited |
Website builder |
Yes |
Not specified |
Staging environment |
Not specified |
Not specified |
FTP & SFTP accounts |
Yes |
Yes |
Git and SSH access |
Yes |
FTP only |
Free backup |
Yes, courtesy |
Not specified |
Money back guarantee |
Not specified |
Yes |
As a result in rare cases the features mentioned here can differ from the ones you see on their websites.
Both hosting providers offer FTP access, but HostMonster additionally supports secure FTP through SSH access, providing enhanced security for file transfers. HostMonster provides multiple webmail solutions and unlimited POP3/IMAP email accounts, ensuring a seamless email experience. Directnic includes FTP accounts and POP3 emails but in limited numbers depending on the chosen plan. Directnic’s three-tiered approach (Lite, Pro, Deluxe) is suitable for users with varying needs and budgets, though their storage and email offerings are capped. HostMonster’s unlimited approach can be advantageous for users running larger websites or those requiring extensive email hosting capabilities. Ultimately, the choice depends on whether one values extensive features and flexibility (HostMonster) or straightforward, budget-friendly plans (Directnic).
Email services:
HostMonster offers robust email hosting with unlimited POP3 and IMAP secure email support, catering to businesses with substantial communication needs. Users can leverage different webmail solutions and advanced email features like spam protection and autoresponders. Directnic, while providing email accounts tied to their hosting plans (ranging from 50 to 250 POP3 emails), does not specify capabilities like secure IMAP or webmail solutions, which might limit its utility for more email-intensive operations.
Price
Score Components:
- Plan value (40%): What each pricing tier offers.
- Transparency and clarity (30%): Clearness of pricing structures.
- Flexibility of plans (20%): Range of options to suit different budgets.
- Hidden costs (10%): Additional expenses not included in the plan.
🏆 Winner Directnic: A versatile hosting provider with competitive pricing and a variety of feature-rich plans.
Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.
Directnic offers a variety of hosting plans at lower introductory prices than HostMonster. For shared hosting, Directnic’s Lite Plan starts as low as $2.48/month, offering 10GB of disk space and 100GB of data transfer, whereas HostMonster’s Basic Plan starts at $12.99/month for 50GB of website space and unmetered bandwidth. For higher tiers, Directnic’s Deluxe Plan at $7.98/month provides 200GB of disk space, compared to HostMonster’s Pro Plan which costs $33.99/month but includes additional benefits like a dedicated IP and automated backups. Directnic also offers comprehensive cybersecurity plans, ranging from $3.90/month to $24.90/month. Overall, Directnic offers more budget-friendly options with flexible features, while HostMonster presents higher-end plans with more advanced features.
Basic Plan $12.99
1 website, 50GB storage, unmetered bandwidth, 5 email accounts, 1 free domain, free SSL Certificate |
Lite Plan $2.48
Up to 3 websites, 10GB storage, 100GB data transfer, 50 email accounts, 10 MySQL databases, 3 FTP accounts, no SSL. Value for price:8.0
|
Plus Plan $17.99
Unlimited websites, unmetered storage, unmetered bandwidth, unlimited email accounts, 1 free domain, free SSL Certificate, SpamExperts for 1 domain |
Pro Plan $4.48
Up to 15 websites, 100GB storage, 1000GB data transfer, 100 email accounts, 50 MySQL databases, 5 FTP accounts, no SSL. Value for price:8.5
|
Choice Plus Plan $19.99
Unlimited websites, unmetered storage, unmetered bandwidth, unlimited email accounts, 1 free domain, free SSL Certificate, SpamExperts for 1 domain, CodeGuard Basic (1 year) |
Deluxe Plan $7.98
Up to 30 websites, 200GB storage, 2000GB data transfer, 250 email accounts, 100 MySQL databases, 10 FTP accounts, no SSL. Value for price:9.0
|
Pro Plan $33.99
Unlimited websites, unmetered storage, unmetered bandwidth, unlimited email accounts, 1 free domain, free SSL Certificate, Premium SSL (Positive SSL), SpamExperts for 2 domains, automated backups |
N/A
|
Basic Plan $12.99
1 website, 50GB storage, unmetered bandwidth, 5 email accounts, 1 free domain, free SSL Certificate, no automated backups |
Lite Plan $2.48
Up to 3 websites, 10GB storage, 100GB data transfer, 50 email accounts, 10 MySQL databases, 3 FTP accounts, no SSL. Value for price:8.0
|
Plus Plan $17.99
Unlimited websites, unmetered storage, unmetered bandwidth, unlimited email accounts, 1 free domain, free SSL Certificate, SpamExperts for 1 domain |
Pro Plan $4.48
Up to 15 websites, 100GB storage, 1000GB data transfer, 100 email accounts, 50 MySQL databases, 5 FTP accounts, no SSL. Value for price:8.5
|
Choice Plus Plan $19.99
Unlimited websites, unmetered storage, unmetered bandwidth, unlimited email accounts, 1 free domain, free SSL Certificate, SpamExperts for 1 domain, CodeGuard Basic (1 year) |
Deluxe Plan $7.98
Up to 30 websites, 200GB storage, 2000GB data transfer, 250 email accounts, 100 MySQL databases, 10 FTP accounts, no SSL. Value for price:9.0
|
Pro Plan $33.99
Unlimited websites, unmetered storage, unmetered bandwidth, unlimited email accounts, 1 free domain, free SSL Certificate, Premium SSL (Positive SSL), SpamExperts for 2 domains, automated backups |
N/A
|
N/A
|
N/A
|
Enterprise plans
For enterprises, HostMonster’s Pro Plan offers unlimited websites, high performance, automated backups, and a free dedicated IP at $33.99/month. Directnic’s Deluxe Plan at $7.98/month, with 200GB of storage and up to 30 hosted domains, is more budget-friendly but lacks a dedicated IP and automated backups. HostMonster’s offerings cater to businesses needing more robust features, while Directnic provides cost-effective plans for growing enterprises.
Hostmonster vs Directnic: Ease of setup
platform.
Score Components:
- Site migration (25%): Assesses whether the provider offers tools for site migration,
either automated or manual, and whether these services are free or require a fee. - Admin panel usability (35%): Evaluates the type of admin panel provided, such as the
standard cPanel or a custom solution, focusing on its accessibility and user-friendliness for both
technical and non-technical users. - Setup features (20%): Examines the availability and ease of use of various setup
features, including FTP accounts, file managers, email account setup, PHPMyAdmin, and easy CDN
configuration. - Help center quality (20%): Measures the quality and accessibility of the provider’s
help center resources, including articles and tutorials.
🏆 Winner
Directnic Hosting: User-friendly cPanel-based platform with excellent setup features and comprehensive support.
HostMonster’s admin panel offers a streamlined experience with its instant setup and a 1-click WordPress installation feature, making it accessible for both technical and non-technical users. The inclusion of free site builders and a step-by-step Getting Started Guide further simplifies the process, ensuring even novices can quickly get their websites up and running. HostMonster’s comprehensive help center and 24/7 support via phone and chat greatly enhance the user experience by providing immediate assistance whenever needed.
Directnic also provides a user-friendly experience through its cPanel-based hosting, a widely recognized control panel that offers intuitive navigation and easy management of hosting features. For users who may find traditional web development challenging, Directnic’s drag-and-drop builder, SiteBuilder by Weebly, offers an accessible alternative. This tool comes complete with website templates and a shopping cart, making it straightforward for users to create professional-looking websites even without coding skills.
Both HostMonster and Directnic offer tools for site migration, but neither provide detailed information on whether these services are automated or manual. HostMonster focuses on providing a comprehensive help center with articles and video tutorials, which might assist users in their site migration process. Directnic, on the other hand, offers 24/7 technical support and a Trouble Ticket System, which can provide more personalized assistance for site migrations, though details on costs are not specified.
The platforms provide extensive knowledge bases filled with guides, how-to articles, and instructional content. HostMonster offers a wide range of resources alongside 24/7 chat and phone support. Directnic also boasts a detailed help center with an intuitive search function and around-the-clock support via live chat, phone, and ticketing, ensuring comprehensive user support.
User management
accessibility.
Score Components:
- Role customization (40%): Flexibility in creating and defining user roles and
permissions. - Ease of management (30%): User interface and tools for managing users.
- Access control (20%): Effectiveness of access control measures for different user
levels. - Scalability (10%): Ability to manage a growing number of users efficiently.
🏆 Winner Directnic: Offers slightly more user-friendly accessibility and subtle enhancements in user management.
Comparing HostMonster and Directnic on user roles, permissions, and accessibility reveals that both use platforms that provide foundational tools for managing these elements but differ in execution. HostMonster employs a modified cPanel, which generally supports the creation and management of user accounts but lacks detailed information on user roles. On the other hand, there’s no detailed data on Directnic’s specifics in this regard. The modified cPanel approach of HostMonster typically includes standard features for setting varying permissions and roles, while Directnic’s specifics are unknown but might offer more flexibility based on its overall higher score.
When it comes to user interfaces and tools provided for managing users, HostMonster’s cPanel is widely acknowledged for its user-friendly layout and ease of navigation, which simplifies the task of managing users and permissions. Directnic’s interface details are not available, but based on its slightly higher score, it can be inferred that it possibly offers a more intuitive or enhanced user management interface, potentially making it easier for administrators to handle different tasks.
In assessing the effectiveness of access control measures, both platforms are expected to manage a growing number of users efficiently, given the capabilities typically provided by cPanel. HostMonster’s modified cPanel likely includes options to create, modify, and delete user accounts, control access to various parts of the hosting account, and assign specific permissions. Directnic, with a marginally higher score, might provide more advanced access control mechanisms or a more streamlined process for managing user scalability, though precise details are unavailable.
Directnic user roles table:
Role | Description | Access highlights |
---|---|---|
N/A | No specific roles information provided | No specific roles information provided |
Customer support
hosting provider.
Score Components:
- Support communication channels (30%): Measures the variety of customer support types
provided (live chat, chatbot, email, phone, etc.) - Availability (20%): Assesses the availability hours for each channel, including 24/7
support options. - Technical support quality (30%): Assesses whether the provider offers comprehensive
technical support, including hardware upgrades (e.g., HDD to SSD), software installations, and web
server configuration changes. - Enterprise support (20%): Checks if there are dedicated or priority support services
for enterprise-level customers.
🏆 Winner
HostMonster: This hosting provider offers a balanced suite of customer support options, making it a reliable choice for users.
Phone support |
||
Live chat support |
||
Chatbot |
||
Email/ticket support |
||
Enterprise support (dedicated agent, priority support) |
HostMonster and Directnic both offer extensive customer support options, but there are notable differences in their approaches. HostMonster provides 24/7 technical support via phone, live chat, and email, along with a comprehensive knowledge base. Their sales support is available daily, though with more limited hours. HostMonster also includes SSL certificates and a free domain for the first year, adding value to their service. The absence of enterprise-level support and reliance on JavaScript might affect users with special requirements but overall, they provide reliable round-the-clock assistance.
Directnic Hosting also delivers 24/7 technical support across multiple channels, including chat, phone, and email. They supplement this with a detailed knowledge base, FAQs, and video tutorials. Despite offering reasonably priced plans and user-friendly features, Directnic’s server reliability has mixed reviews and they lack advanced hosting options like VPS or dedicated servers. Their 99% uptime guarantee is lower than industry standards, which might be a drawback for users seeking higher reliability.
Hostmonster vs Directnic: User feedback
HostMonster receives mixed reviews from users, with positive feedback highlighting its affordable pricing, reliable uptime, and quick website loading times. Users also appreciate the extensive range of features such as addons for security, easy integration with MySQL, and a generally good customer service experience. However, many users find the user interface to be difficult to navigate, particularly for non-technical individuals, and note that technical support can be inconsistent, often more focused on sales than solving issues. Additionally, unexpected costs and technical limitations like frequent PHP updates and challenges with deploying large applications have also been pointed out as significant drawbacks.
The hosting provider has a long-standing presence in the industry, which has contributed to a stable domain registration experience for some users. However, there have been significant issues with domain security breaches and slow response times for resolving these problems. Additionally, the server performance is reported to be slow, and customer support is not highly rated. Overall, the service has received average feedback, and some users would not recommend it.
Hostmonster vs Directnic: FAQ
Which platform is better suited for hosting WordPress websites?
HostMonster is better suited for hosting WordPress websites as it offers dedicated WordPress hosting plans with tailored features for WordPress users. Directnic does not provide specific WordPress hosting plans, making HostMonster the superior choice for those specifically looking to host WordPress sites.
Are both platforms suitable for beginners?
Both HostMonster and Directnic are suitable for beginners, but each offers different advantages. HostMonster provides a user-friendly control panel, free site builders, and comprehensive help resources which can be beneficial for beginners. Directnic’s drag-and-drop builder and competitive pricing make it accessible and budget-friendly for new users.
Which hosting service offers better security features?
HostMonster offers robust security features such as SiteLock Security, daily vulnerability scanning, and automatic malware removal. Directnic also provides comprehensive security tools like CDN, malware detection, and a Web Application Firewall (WAF). However, HostMonster’s additional security measures and customization options give it an edge in security features.
What are the major differences in pricing and value between HostMonster and Directnic?
Directnic offers lower introductory prices and more budget-friendly plans suitable for small websites and personal blogs, while HostMonster’s plans are more expensive but include extensive features such as unmetered bandwidth, free domain registration for a year, and advanced security features. HostMonster’s higher-tier plans are pricier but provide more comprehensive services, making it valuable for larger or more complex sites.
Which hosting service offers more scalability options for growing websites?
HostMonster offers more scalability options with its range of plans from shared to dedicated hosting, allowing users to upgrade as their website grows. Directnic provides straightforward and affordable scalability options within its shared hosting plans but lacks VPS and dedicated hosting, limiting its scalability for high-growth websites.
The making of this blog
We followed a clear, step-by-step process to write and research this article.