Hostmonster vs Hostwinds: guide for 2024

Hostmonster vs Hostwinds: Final verdict


Looking over HostMonster vs. Hostwinds, it’s clear why both hosts are so popular. They have both hosted millions of
websites that run on WordPress for decades, building up a loyal customer base.


  • HostMonster (Overall grade: 7.4)


    offers a reliable hosting experience with excellent uptime and comprehensive security measures. Their specialized WordPress hosting with features like free SSL and automated backups, alongside robust customer support, makes them a strong choice for high-traffic and multimedia websites. However, the lack of cloud hosting and somewhat higher pricing plans could be a drawback for some users. The user interface and technical support, while generally good, also receive mixed reviews due to occasional sales-focused assistance and complex handling of large applications.

  • Hostwinds (Overall grade: 7.1)


    shines with its high-speed performance and flexible scalability options. Its use of advanced SSD drives and Litespeed web servers ensures faster website loading times, making it ideal for e-commerce and business hosting. The extensive support system available 24/7/365, combined with competitive pricing and free migration services, provides an efficient and user-friendly hosting experience. Minor issues with site migration and a pricier structure compared to some competitors are notable, but the positive feedback around performance and customer service outweighs these concerns, marking Hostwinds as a highly reliable option.

Overall grade:7.4

Overall grade:7.1

Uptime and Availability 8.5 7.2
Hosting Performance 4.8 8.4
Hosting Security 8.2 8.0
Price 7.8 8.5
Hosting Features 7.8 7.7
Ease Of Setup 7.7 8.7
User Management 6.3 0.0
Customer Support 7.9 8.0
User feedback 3.2/5 4.9/5

Hosting types offered

Both platforms provide a variety of hosting types, each designed to meet the different needs of users.

Shared hosting Yes Yes
Cloud hosting No Yes
WordPress hosting Yes No
Ecommerce hosting Yes Yes
VPS hosting Yes Yes
Dedicated hosting Yes Yes

Although both offer a variety of hosting plans tailored to different needs, in certain cases, one platform may prove to be more suitable.

WordPress
HostMonster: Offers specialized WordPress hosting with features like free SSL and automated backups.

Ecommerce
Hostwinds: Provides higher resource limits and nightly backups, ideal for ecommerce stability.

Agencies
Hostwinds: Business Hosting plans with higher resource limits and enterprise support are preferable.

High-traffic websites
HostMonster: High-performance plans with dedicated IP and premium SSL available.

Multimedia websites
Tie: Both offer streaming support, custom MIME types, and high bandwidth for multimedia content.

Detailed comparison

Uptime and availability

Evaluates the average uptime statistics, uptime guarantee and overall availability of the hosting
provider

Score Components:

  • Uptime percentage (30%): evaluates the uptime statistics in given period of time
  • Uptime guarantee (20%): Assesses if the platform offers an uptime guarantee and
    whether the actual uptime matches the promised guarantee.
  • General performance (25%): Evaluates how fast is the average response time and overall
    it’s stability.
  • Responsiveness (10%): Adaptability to different devices and screen sizes.
  • Availability (25%): Reflects the total downtime and number of outages.

8.5
7.2

Section 1:

🏆 Winner HostMonster: A reliable hosting provider known for its excellent uptime and robust customer support.

Section 2:
HostMonster showcases excellent uptime, with no downtime reported in a 14-day test and very minimal issues over a longer period. It promises a significant uptime guarantee and features satisfactory response times, making it a dependable choice for hosting needs. Additionally, security measures such as SSH access and IP deny contribute to its stability.

Section 3:
Hostwinds offers an uptime of 99.89% with a 99.99% uptime guarantee but has faced challenges in consistently meeting this level. Its response times are below average, although it benefits from data centers in multiple locations and strong monitoring systems. While it provides reliable service, its inconsistent performance in international loading times can be a concern.

Which one has better hosting performance?

Evaluates the platforms hosting speed and performance tools
Score Components:

  • Hosting speed (30%): This includes SSD quality, Load times, PageSpeed score ranges,
    additional information on website speed, built-in plugins for performance enhancement, available caching
    methods, and CPU/RAM options
  • CDN (20%): Considers whether CDN is available or not, whether it’s free or paid, and
    the quality of the CDN service
  • Available data centers (30%): Evaluates the number of data centers and their locations
    globally.
  • Scalibility (20%): Looks at whether elastic scaling is available, the process required
    to scale (manual upgrade vs. automatic scaling), the presence of dedicated servers, and the costs
    associated with scaling.

4.8
8.4

🏆 Winner
Hostwinds:
High-performance hosting with excellent scalability and comprehensive support.

When comparing the general performance of HostMonster and Hostwinds, there are several key differences to note. HostMonster offers solid-state drives (SSDs), but Hostwinds steps up with advanced SSD drives for all its plans, ensuring faster website performance. Hostwinds also integrates the Litespeed web server, which is quicker than HostMonster’s standard offerings. Both hosting providers offer Content Delivery Networks (CDNs), but Hostwinds’ partnership with Cloudflare provides a seamless and efficient CDN experience to enhance load times. In terms of server locations, HostMonster does not specify its data center locations, whereas Hostwinds is known for its reliable, route-optimized networking that ensures the fastest paths and superior performance.

Website Speed

Hostwinds maintains a clear edge. The use of Litespeed web servers and advanced SSDs results in quicker load times and faster content delivery, outperforming HostMonster’s standard performance levels. HostMonster provides unmetered bandwidth across its plans, which keeps sites running smoothly, but the edge in speed clearly belongs to Hostwinds due to its advanced server technology and continuously optimized network paths.

Scalability

Hostwinds offers elastic scaling, allowing clients to easily scale server resources without needing to manually upgrade plans. This instant scalability ensures that websites can handle increased traffic smoothly and efficiently. HostMonster requires users to upgrade their plans to get more resources, which can be less convenient. While both companies offer different levels of dedicated servers, pricing specifics for scaling and any additional costs are not available for Hostwinds based on the given information. Hence, Hostwinds leads in ease of scalability with its seamless, on-demand resource upgrades.

Which one has better security features?

Reflects the platforms security measures, data privacy, backups and adherence to legal
and regulatory requirements

Score Components:

  • Technical security measures (40%): This includes encryption, firewalls, DDoS
    protection, secure configurations, server monitoring, access control and availability of security addons
    (e.g Sitelock security).
  • Operational security measures (30%): Encompasses data privacy, backups and data
    redundancy.
  • Compliance and certifications (20%): Adherence to legal and regulatory requirements
    (e.g., GDPR, HIPAA) and possession of certifications (e.g., ISO 27001, SOC 2).
  • Business and reliability (10%): Factors in the provider’s reputation, uptime
    guarantees, and customer support.

8.2
8.0

Winner HostMonster: HostMonster offers a robust suite of security features and compliance, ensuring comprehensive protection for its users.

Technical security measures:

HostMonster supports multiple SSL certificate options, including free generated certificates, while Hostwinds provides an AutoSSL option for free on shared and business accounts. HostMonster allows users to customize PHP settings and supports changing PHP versions, whereas Hostwinds focuses on providing the latest PHP versions. HostMonster includes a suite of antivirus applications across different operating systems, such as Windows, Mac, and Linux, which Hostwinds does not specify.

Operational security measures:

Hostwinds employs a Litespeed web server, Cloudflare CDN, and route optimized networking to enhance performance and security. It also offers constant monitoring and nightly backups. HostMonster provides comprehensive security measures like SiteLock security for daily vulnerability scanning and automatic malware removal. HostMonster includes spam protection, two-factor authentication, hotlink protection, SSH access, and secure email connection, offering a more extensive operational security suite.

Compliance and certifications:

HostMonster is GDPR compliant and supports PCI compliance for all accounts, addressing specific compliance issues like weak SSL ciphers. Hostwinds does not specify its compliance with these regulations. For detailed information regarding Hostwinds’ compliance, the company suggests contacting them directly.


SSL certificate

Free and premium SSL certificates

AutoSSL, RapidSSL, WildCard SSL

Additional security features

Two-factor authentication, SiteLock, spam protection

Cloudflare CDN, route optimized networking, nightly backups

PHP versions

PHP 5, customizable PHP.INI files

Latest PHP versions

GDPR compliance

Compliant since May 25, 2018

Not specified

HIPAA compliance

Not specified

Not specified

PCI compliance

Supported

Not specified

Hosting features

Looks at the features offered by hosting platforms
Score Components:

  • Domains (20%): Assesses the availability of a free domain, domain purchase options, and
    pricing
  • Email (15%): Considers if the provider offers full email hosting, or is reselling
    third-party service, and if the email is only transactional or not
  • Website builder (15%): Checks if website builder is available, and it’s user
    friendliness and overall the level of customization allowed.
  • Staging environment (20%): Determines if a staging environment is available, allowing
    for testing changes before going live.
  • FTP & SFTP accounts (10%): Evaluates if and how easily users can access FTP and
    SFTP accounts
  • Git and SSH access (20%): Assess whether Git is integrated into the hosting service and
    if SSH access is provided

7.8
7.7

🏆 Winner
HostMonster:
A comprehensive web hosting provider with robust features and excellent performance.

HostMonster and Hostwinds both offer a wide range of features catering to varying user needs. HostMonster boasts unlimited disk storage, domain hosting, and includes a free drag-and-drop site builder, making it quite user-friendly for beginners. Additionally, HostMonster offers a free domain name for the first year and includes unlimited email accounts, different webmail solutions, and multiple website scripts like WordPress and Drupal. The inclusion of various e-commerce features and multimedia support makes it a strong choice for startups and small businesses looking for a versatile hosting solution.

On the other hand, Hostwinds offers some unique benefits like SSD drives, free SSL certificates, and a free dedicated IP. Their hosting service emphasizes high performance with the LiteSpeed Web Server and Cloudflare CDN integration for enhanced site speed and security. Additionally, Hostwinds includes instant setup and free website migration, streamlining the onboarding process for new users. For users that require robust security and reliability, Hostwinds provides nightly backups and 24/7 support, ensuring minimal downtime and constant site monitoring. Hostwinds also includes Softaculous for easy script installations, making it a versatile option for those needing flexibility.


Free domain

Yes, for the first year

No

Free SSL

Yes

Yes

Email hosting

Yes

Yes

Website builder

Yes

Yes

Staging environment

No

No

FTP & SFTP accounts

Yes

Yes

Git and SSH access

Yes

Yes

Free backup

Yes

Yes

Money back guarantee

Yes, 30 days

Yes, 30 days
In some cases hosting providers offer different features based on various components like
a location.
As a result in rare cases the features mentioned here can differ from the ones you see on their websites.

Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both HostMonster and Hostwinds offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.

Email services:

Email services at HostMonster are provided through a partnership with Microsoft 365, offering a professional email and access to Outlook on a trial basis before transitioning to a paid service. Conversely, Hostwinds provides unlimited free professional email accounts, which is particularly beneficial for users requiring multiple email accounts without incurring additional costs.

Price

Looks at the cost-effectiveness and value for money of each platform.
Score Components:

  • Plan value (40%): What each pricing tier offers.
  • Transparency and clarity (30%): Clearness of pricing structures.
  • Flexibility of plans (20%): Range of options to suit different budgets.
  • Hidden costs (10%): Additional expenses not included in the plan.

7.8
8.5

🏆 Winner Hostwinds: A solid choice for customers looking for more comprehensive features at competitive prices.

Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.

Hostwinds offers a more varied and flexible range of plans compared to HostMonster. Hostwinds’ shared web hosting starts at $5.24 per month for the Basic Plan, offering unlimited bandwidth, unlimited disk space, and a free dedicated IP. In contrast, HostMonster’s Basic Plan costs $12.99 per month but includes limitations on performance, email accounts, and website space. Hostwinds’ most expensive shared plan is the Ultimate Plan at $8.24 per month, still cheaper than HostMonster’s Plus Plan at $17.99, while adding unlimited domains. On the business side, Hostwinds provides more comprehensive features such as nightly backups and LiteSpeed Web Server at $8.99 per month. HostMonster, on the higher end, offers a Pro Plan at $33.99 with included automated backups and premium SSL Certificate but remains a costlier option.

N/A

Basic Hosting $5.24

Unlimited bandwidth, unlimited disk space, 1 domain, Free SSL Certificates, Latest cPanel, Weebly Site Builder, 24/7 Support

Value for price:8.5

N/A

Advanced Hosting $6.74

Unlimited bandwidth, unlimited disk space, 4 domains, all features included in Basic Plan

Value for price:8.7

N/A

Ultimate Hosting $8.24

Unlimited bandwidth, unlimited disk space, unlimited domains, all features included in Basic Plan

Value for price:9.0

Basic Hosting $12.99

1 website, 50 GB storage, unmetered bandwidth, 5 email accounts, 1 free domain registration, free SSL Certificate

Value for price:7.0

Basic Hosting $5.24

Unlimited bandwidth, unlimited disk space, 1 domain, Free SSL Certificates, Latest cPanel, Weebly Site Builder, 24/7 Support

Value for price:8.5

Plus Hosting $17.99

Unlimited websites, unmetered website space, unmetered bandwidth, unlimited email accounts, 1 free domain registration, free SSL Certificate

Value for price:7.5

Advanced Hosting $6.74

Unlimited bandwidth, unlimited disk space, 4 domains, all features included in Basic Plan

Value for price:8.7

Choice Plus Hosting $19.99

Unlimited websites, unmetered website space, unmetered bandwidth, unlimited email accounts, 1 free domain privacy, 1 free domain registration, free SSL Certificate, automated backups for 1 year

Value for price:8.0

Ultimate Hosting $8.24

Unlimited bandwidth, unlimited disk space, unlimited domains, all features included in Basic Plan

Value for price:9.0

Pro Hosting $33.99

Unlimited websites, unmetered website space, unmetered bandwidth, unlimited email accounts, 1 free domain privacy, 1 free domain registration, free SSL Certificate, Free Dedicated IP, automated backups included, Positive SSL Certificate

Value for price:8.5

N/A
N/A
1 CPU, 1 GB RAM $0.006931/hr

30 GB Storage, 1 TB Bandwidth, Free Website Transfer, Server Monitoring, Enterprise Firewall

Value for price:8.5

N/A
4 CPU, 8 GB RAM $0.054153/hr

150 GB Storage, 3 TB Bandwidth, Free Website Transfer, Server Monitoring, Enterprise Firewall

Value for price:8.7

N/A
16 CPU, 96 GB RAM $0.456931/hr

750 GB Storage, 9 TB Bandwidth, Free Website Transfer, Server Monitoring, Enterprise Firewall

Value for price:9.0

In some cases companies have different prices based on various components like a location.

Enterprise plans

For enterprises, Hostwinds provides more extensive and flexible Linux VPS and dedicated server plans. Hostwinds’ Managed Linux VPS starts at $8.24 per month with options scaling up to $395.24 per month, offering features such as enterprise hardware, nightly backups, and server monitoring. HostMonster offers broader but more expensive shared hosting with an emphasis on automated backups and premium SSL Certificates, also providing dedicated IPs and higher performance in their Pro Plan at $33.99 a month.

Hostmonster vs Hostwinds: Ease of setup

Evaluates the ease of setting up and migrating websites on the hosting
platform.

Score Components:

  • Site migration (25%): Assesses whether the provider offers tools for site migration,
    either automated or manual, and whether these services are free or require a fee.
  • Admin panel usability (35%): Evaluates the type of admin panel provided, such as the
    standard cPanel or a custom solution, focusing on its accessibility and user-friendliness for both
    technical and non-technical users.
  • Setup features (20%): Examines the availability and ease of use of various setup
    features, including FTP accounts, file managers, email account setup, PHPMyAdmin, and easy CDN
    configuration.
  • Help center quality (20%): Measures the quality and accessibility of the provider’s
    help center resources, including articles and tutorials.

7.7
8.7

🏆 Winner Hostwinds: Hostwinds provides a smooth and feature-rich hosting experience that excels in user accessibility and support.

When comparing the admin panels of HostMonster and Hostwinds, HostMonster utilizes a standard cPanel, offering a familiar interface for those who have prior experience with web hosting. This interface is recognized for its user-friendliness, making it accessible to non-technical users while providing enough depth for more advanced tasks. HostMonster also includes 1-click installs for various applications through this cPanel, simplifying the process of setting up a website.

Hostwinds also employs cPanel but integrates it with a suite of additional tools such as the Weebly drag-and-drop website builder and the Softaculous app installer. This combination makes it an exceptionally user-friendly choice, enabling even those with no technical knowledge to create a website effortlessly. Furthermore, the inclusion of cPanel in Hostwinds’ various hosting plans ensures a consistent and intuitive experience across different types of hosting, be it shared, business, reseller, or cloud servers.

HostMonster and Hostwinds both provide tools for site migration, but Hostwinds edges out HostMonster with its offering of free website migration services across all its plans. HostMonster’s migration tools may require a more hands-on approach and could involve added complexity depending on the user’s technical expertise. Hostwinds’ support experts manage the migration process, making it hassle-free for new users transferring from another hosting provider.


In terms of help center resources, HostMonster features a comprehensive help center filled with articles, guides, video tutorials, and 24/7 support via phone and live chat. Hostwinds also offers extensive support resources, including detailed product documentation, step-by-step tutorials, and a 24/7 support system available through live chat, tickets, and email. Both providers have robust help centers, but Hostwinds’ support accessibility is slightly more extensive due to its 24/7 availability for all issues.

User management

Assesses the platforms’ capabilities in managing user roles, permissions, and
accessibility.

Score Components:

  • Role customization (40%): Flexibility in creating and defining user roles and
    permissions.
  • Ease of management (30%): User interface and tools for managing users.
  • Access control (20%): Effectiveness of access control measures for different user
    levels.
  • Scalability (10%): Ability to manage a growing number of users efficiently.

6.3
0.0

🏆 Winner HostMonster: User-friendly site management with a cPanel interface.

When comparing the abilities of HostMonster and Hostwinds in managing user roles, permissions, and accessibility, it becomes evident that HostMonster stands out with its modified cPanel. This platform is known for its established capabilities to manage user accounts and permissions effectively. The modified version of cPanel typically provides options for creating different user roles and setting precise permissions, adding a level of control and flexibility. On the other hand, Hostwinds lacks specific details about its user management features, rendering it less transparent about its capabilities in this area. HostMonster’s known use of cPanel makes it a more attractive option for those needing detailed user role management.

In terms of user interfaces and tools provided for managing users, HostMonster’s modified cPanel is familiar and user-friendly. cPanel’s interface allows for easy navigation and management of user roles, making it accessible for both beginners and advanced users. HostMonster benefits from the stable and intuitive framework that cPanel offers, which is a significant advantage. The lack of detailed information for Hostwinds means that its interface and tools for managing users remain ambiguous, potentially posing a risk for users who require straightforward and accessible user management tools.

Assessing the effectiveness of access control measures and the platform’s capabilities to manage a growing number of users, HostMonster appears to offer more reliable solutions through its use of cPanel. The flexibility and advanced features of cPanel, such as user quotas and detailed permissions settings, ensure scalable access control. This makes HostMonster a more reliable choice for businesses and websites experiencing growth. Without specific insights into Hostwinds’ access control measures and scalability, it is difficult to confidently assess its efficiency and effectiveness in handling a growing user base.

HostMonster User Roles Table:

Role Description Access Highlights
Administrator Full control over all site settings and data. Total access to all features, settings, and user data.
Editor Manage content and publish changes. Can create, edit, and publish content; limited settings access.
Contributor Write and manage drafts. Can create and manage their own drafts; no publishing rights.
Subscriber Basic user access. Can view and comment on content; no management rights.

Customer support

Evaluates the quality, availability, and scope of the customer support offered by the
hosting provider.

Score Components:

  • Support communication channels (30%): Measures the variety of customer support types
    provided (live chat, chatbot, email, phone, etc.)
  • Availability (20%): Assesses the availability hours for each channel, including 24/7
    support options.
  • Technical support quality (30%): Assesses whether the provider offers comprehensive
    technical support, including hardware upgrades (e.g., HDD to SSD), software installations, and web
    server configuration changes.
  • Enterprise support (20%): Checks if there are dedicated or priority support services
    for enterprise-level customers.

7.9
8.0

🏆 Winner Hostwinds: Hostwinds offers round-the-clock customer support across various channels, ensuring immediate assistance and comprehensive resource availability.

Phone support
Live chat support
Chatbot
Email/ticket support
Enterprise support (dedicated agent, priority support)

Both HostMonster and Hostwinds provide extensive customer support options, yet Hostwinds has a slight edge. HostMonster’s customer service includes 24/7 technical support via phone, email support for affiliates, and live chat. They also offer a robust knowledgebase and a 30-day money-back guarantee. Their phone support is tailored with distinct numbers for the US and international callers. The live chat is available for immediate inquiries, adding ease to accessing support anytime.

Hostwinds, on the other hand, offers a more extensive support system with 24/7/365 availability via live chat and phone. They guarantee prompt responses to emails and faster interactions through live chat and phone. Their additional resources encompass tutorials, detailed product documentation, a blog, and a community support platform. They also include nightly backups and website monitoring to proactively manage issues. Hostwinds’ free migration service and the latest cPanel version for easy management stand out.

Hostmonster vs Hostwinds: User feedback

Hostmonster
23 reviews
3.2 out of 5 stars
Hostwinds
438 reviews reviews
4.9 out of 5 stars

HostMonster receives mixed reviews from users, with positive feedback highlighting its affordable pricing, reliable uptime, and quick website loading times. Users also appreciate the extensive range of features such as addons for security, easy integration with MySQL, and a generally good customer service experience. However, many users find the user interface to be difficult to navigate, particularly for non-technical individuals, and note that technical support can be inconsistent, often more focused on sales than solving issues. Additionally, unexpected costs and technical limitations like frequent PHP updates and challenges with deploying large applications have also been pointed out as significant drawbacks.

Hostwinds hosting provider receives high praise for its exceptional customer service, prompt support, and reliable performance, with many users reporting significant improvements in site speed and uptime. Customers especially value the knowledgeable and responsive support team, finding them instrumental in resolving issues quickly. The user-friendly control panel and fair pricing further enhance their experience, though some note that the service can be pricier compared to competitors. However, a couple of reviews highlight issues with site migration and technical support, advising caution for WordPress users. Overall, the positive feedback significantly outweighs the negative, making Hostwinds a highly recommended choice for web hosting.

Hostmonster vs Hostwinds: FAQ

Are both platforms suitable for beginners?


Both HostMonster and Hostwinds provide user-friendly hosting services that cater to beginners. HostMonster offers a modified cPanel with a drag-and-drop site builder that simplifies website setup. Hostwinds also features cPanel integrated with tools like the Weebly website builder and Softaculous app installer, providing an easy onboarding experience.

Which hosting service offers better security features?


HostMonster provides multiple security features including free SSL certificates, SiteLock security for daily vulnerability scanning, automatic malware removal, and comprehensive email protection. Hostwinds focuses on performance and security with nightly backups, Cloudflare CDN integration, and constant monitoring. Overall, HostMonster offers a more extensive security suite.

What are the major differences in pricing and value between hostmonster and hostwinds?


HostMonster’s pricing is generally higher, with plans starting at $12.99 per month, while Hostwinds’ basic plans start at $5.24 per month. Hostwinds offers more value with unlimited bandwidth, free SSL certificates, and dedicated IPs across their plans, whereas HostMonster’s plans include features like unlimited email accounts and automated backups at a higher price.

Which platform offers better customer support?


Hostwinds offers superior customer support with 24/7/365 availability via live chat, phone, and email, along with extensive resources like tutorials and a community support platform. HostMonster also provides 24/7 support but has occasional reports of sales-focused assistance. Thus, Hostwinds’ more extensive and accessible support system makes it a better option.

Which service is more suitable for hosting a high-traffic website?


HostMonster is more suitable for high-traffic websites as it offers specialized high-performance plans with features like dedicated IP and premium SSL, alongside excellent uptime. While Hostwinds provides scalable and high-speed hosting, HostMonster’s combination of performance and specialized features better supports high-traffic demands.

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