Hostmonster vs Kinsta: guide for 2024

Hostmonster vs Kinsta: Final verdict


Looking over HostMonster vs. Kinsta, the two services cater to different user needs and priorities, each with its distinct strengths and weaknesses.


  • Kinsta (Overall grade: 8.5)


    impresses with its advanced performance capabilities bolstered by Google Cloud Platform, stellar uptime reliability, and exceptional scalability. Its robust security features, including managed firewall and free malware removal, make it ideal for high-traffic and business-critical WordPress sites. Kinsta’s custom-built MyKinsta dashboard and dedicated support team offer a streamlined, professional experience suited for developers and large-scale businesses. However, Kinsta comes with a premium price tag and might be overkill for small businesses looking for basic hosting.

  • HostMonster (Overall grade: 7.4)


    provides a more budget-friendly option, perfect for small to medium-sized businesses. It includes a range of features such as a free drag-and-drop site builder, premium SSL certificates, and extensive email hosting capabilities. Its ease of use and extensive support resources make it accessible for beginners. Despite its strong uptime and reasonable performance, HostMonster’s pricing can increase significantly after the first year, and it falls short in offering advanced performance and security features compared to Kinsta, making it less suitable for high-traffic or complex sites.

Overall grade:7.4

Overall grade:8.5

Uptime and Availability 8.5 9.7
Hosting Performance 4.8 9.1
Hosting Security 8.2 8.9
Price 7.8 8.8
Hosting Features 7.8 6.7
Ease Of Setup 7.7 9.3
User Management 6.3 7.6
Customer Support 7.9 8.2
User feedback 3.2/5 4.8/5

Hosting types offered

Both platforms provide a variety of hosting types, each designed to meet the different needs of users.

Shared hosting
Cloud hosting
WordPress hosting
Ecommerce hosting
VPS hosting
Dedicated hosting

Although both offer a variety of hosting plans tailored to different needs, in
certain cases, one platform may prove to be more suitable.

WordPress
Kinsta: Offers high-performance WordPress hosting with advanced features and 24/7 expert support.

Ecommerce
HostMonster: Offers superior support, reliability, and advanced features, making it a better choice for businesses prioritizing long-term growth and stability in their ecommerce endeavors.

Agencies
Tie: Both offer flexible plans and resources that are ideal for web design and development agencies managing multiple client websites.

High-traffic websites
Kinsta: High-performance infrastructure with built-in application performance monitoring makes it suitable for high-traffic websites.

Multimedia websites
HostMonster: Multimedia features like streaming video and audio support cater to complex multimedia websites.

Detailed comparison

Uptime and availability

Evaluates the average uptime statistics, uptime guarantee and overall availability of the hosting
provider

Score Components:

  • Uptime percentage (30%): evaluates the uptime statistics in given period of time
  • Uptime guarantee (20%): Assesses if the platform offers an uptime guarantee and
    whether the actual uptime matches the promised guarantee.
  • General performance (25%): Evaluates how fast is the average response time and overall
    it’s stability.
  • Responsiveness (10%): Adaptability to different devices and screen sizes.
  • Availability (25%): Reflects the total downtime and number of outages.

8.5
9.7

🏆 Winner Kinsta: Kinsta offers exceptional reliability with consistent 100% uptime in various tests over multiple months and years.

Kinsta’s uptime guarantee and actual performance demonstrate its strong reliability. With a guarantee of 99.9% uptime, Kinsta has shown consistent 100% uptime through various tests, including a three-month period and an independent 12-month review. Kinsta employs Google Cloud Platform, enhancing its performance and security with features like DDoS protection and a high-performance CDN.

HostMonster also presents excellent uptime performance, with a few brief periods of downtime. HostMonster offers strong response times, beneficial back-end protections such as SSH access, and responsive 24/7 technical support. HostMonster ensures site stability with its technical features, despite the absence of flexible billing options and price hikes after the first year.

Which one has better hosting performance?

Evaluates the platforms hosting speed and performance tools
Score Components:

  • Hosting speed (30%): This includes SSD quality, Load times, PageSpeed score ranges,
    additional information on website speed, built-in plugins for performance enhancement, available caching
    methods, and CPU/RAM options
  • CDN (20%): Considers whether CDN is available or not, whether it’s free or paid, and
    the quality of the CDN service
  • Available data centers (30%): Evaluates the number of data centers and their locations
    globally.
  • Scalibility (20%): Looks at whether elastic scaling is available, the process required
    to scale (manual upgrade vs. automatic scaling), the presence of dedicated servers, and the costs
    associated with scaling.

4.8
9.1

🏆 Winner Kinsta: A premium cloud-based hosting with advanced features.

When it comes to general performance, Kinsta outshines HostMonster significantly. Kinsta leverages Google Cloud Platform’s premium tier network, powered by the latest C2 and C3D virtual machines, to deliver exceptional speed and reliability. HostMonster offers standard performance for most plans, reserving higher performance only for their Pro tier. Kinsta also integrates Cloudflare for enhanced security and speed, while HostMonster lacks this free integration. Furthermore, Kinsta has 35 global data centers, giving it a wider footprint compared to HostMonster’s fewer data center options.

Website Speed

Kinsta’s speed optimization is a major highlight, featuring Edge Caching that significantly reduces Time to First Byte (TTFB) and automatic image optimization that converts images to WebP. HostMonster offers reliable performance but without the advanced optimization features found in Kinsta. The inclusion of built-in APM for PHP bottlenecks and code minification further sets Kinsta apart in terms of website speed and performance.

Scalability

Kinsta offers seamless scaling without the need to manually upgrade plans, making it ideal for growing businesses. Their infrastructure is elastic, automatically adjusting resources based on demand. HostMonster, on the other hand, requires manual upgrading for enhanced performance, particularly if moving from a standard to a Pro tier. The costs for scaling can be more flexible with Kinsta through its various pricing tiers, whereas HostMonster’s predefined plans may involve higher costs for substantial upgrades.

Which one has better security features?

Reflects the platforms security measures, data privacy, backups and adherence to legal
and regulatory requirements

Score Components:

  • Technical security measures (40%): This includes encryption, firewalls, DDoS
    protection, secure configurations, server monitoring, access control and availability of security addons
    (e.g Sitelock security).
  • Operational security measures (30%): Encompasses data privacy, backups and data
    redundancy.
  • Compliance and certifications (20%): Adherence to legal and regulatory requirements
    (e.g., GDPR, HIPAA) and possession of certifications (e.g., ISO 27001, SOC 2).
  • Business and reliability (10%): Factors in the provider’s reputation, uptime
    guarantees, and customer support.

8.2
8.9

🏆 Winner
Kinsta:
Kinsta offers a range of advanced security features and compliance measures tailored for WordPress sites.
Both HostMonster and Kinsta, have notable differences in their approaches to technical and operational
security, as well as in their compliance with regulations.

Technical security measures:

HostMonster and Kinsta provide several technical security features to protect their users. HostMonster offers premium SSL certificates, free generated certificates with specific plans, and supports changing PHP versions via a PHP Config Guide. Kinsta includes free SSL certificates with automatic renewals and allows PHP version selection through its MyKinsta dashboard. HostMonster supports two-factor authentication, hotlink protection, and secure shell (SSH) access. In comparison, Kinsta secures its sites behind a fully managed firewall with DDoS protection and offers force HTTPS with a single click. Both hosts offer methods to tweak PHP settings and comprehensive antivirus options, though Kinsta’s inclusion of free malware removal stands out.

Operational security measures:

Both HostMonster and Kinsta have distinct operational security approaches. HostMonster emphasizes a basic site security checklist that includes removing malicious files, updating scripts, changing passwords, and more. Kinsta ensures multiple backup options like daily and hourly automated backups, alongside proactive site monitoring that checks sites every three minutes. HostMonster provides daily vulnerability scanning through SiteLock, while Kinsta offers free malware removal and timely alerts about vulnerabilities. Kinsta also offers an IP deny tool to block unwanted IP addresses and continuous MySQL database optimization to maintain performance.

Compliance and certifications:

When it comes to compliance, both HostMonster and Kinsta meet GDPR requirements, providing data protection for EU residents. HostMonster has been GDPR compliant since May 25, 2018, detailing data handling practices in its privacy policy. Kinsta is not only GDPR compliant, but also SOC 2 compliant, making it suitable for enterprises. For PCI compliance, HostMonster supports PCI compliance on all accounts for A and B levels. Kinsta’s detailed PCI compliance information is unspecified, although its robust infrastructure can support it for eCommerce sites.


SSL certificate

Provides premium SSL certificates, free SSL with some plans

Free SSL certificates with automatic renewals, custom and wildcard SSL certificates

Additional security features

Two-factor authentication, hotlink protection, SSH access, SiteLock Security

Managed firewall with DDoS protection, malware removal, hourly backups, IP deny tool

PHP versions

Supports PHP 5, custom PHP.INI files, changing PHP versions

PHP version selector through MyKinsta dashboard

GDPR compliance

Yes

Yes

HIPAA compliance

Not specified

Not specified

PCI compliance

Supports PCI compliance for A and B levels

Not specified

Hosting features

Looks at the features offered by hosting platforms
Score Components:

  • Domains (20%): Assesses the availability of a free domain, domain purchase options, and
    pricing
  • Email (15%): Considers if the provider offers full email hosting, or is reselling
    third-party service, and if the email is only transactional or not
  • Website builder (15%): Checks if website builder is available, and it’s user
    friendliness and overall the level of customization allowed.
  • Staging environment (20%): Determines if a staging environment is available, allowing
    for testing changes before going live.
  • FTP & SFTP accounts (10%): Evaluates if and how easily users can access FTP and
    SFTP accounts
  • Git and SSH access (20%): Assess whether Git is integrated into the hosting service and
    if SSH access is provided

7.8
6.7

🏆 Winner HostMonster: A robust array of features with notable value-added services.

When it comes to hosting providers, both HostMonster and Kinsta bring commendable features to the table, but they cater to different user needs. HostMonster impresses with its free drag-and-drop site builder, which makes website creation a breeze for beginners, allowing for swift and straightforward customization. The inclusion of a free domain name for the first year can be a significant incentive for new users looking to establish their online presence without additional costs. In contrast, Kinsta focuses on developers and high-performance sites, albeit with a more complex setup. Though Kinsta doesn’t label a specific free website builder, their platform supports extensive customization through WordPress, appealing to users proficient in coding or advanced website design.

Unique selling points set each provider apart. HostMonster’s unlimited disk storage and domain hosting stand out, catering to users who need extensive resources without worrying about additional fees. Conversely, Kinsta emphasizes performance and security with SSH access and a unique SFTP setup for each site. Kinsta’s support for changing the SFTP/SSH password directly in MyKinsta lends an extra layer of convenience and security. While HostMonster strives to offer extensive free services upfront, such as a free domain and website builder, Kinsta’s strengths lie in its advanced user control and robust security measures.


Free domain

Yes, for the first year

No

Free SSL

No

Yes

Email hosting

Yes

Yes

Website builder

Yes

No

Staging environment

No

Yes

FTP & SFTP accounts

Yes

Yes

Git and SSH access

Yes

Yes

Free backup

Yes

No

Money back guarantee

Yes

No
In some cases hosting providers offer different features based on various components like
a location.
As a result in rare cases the features mentioned here can differ from the ones you see on their websites.

Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both HostMonster and Kinsta offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.

Email services:

HostMonster provides extensive email hosting capabilities, with both POP3 and IMAP support, along with unlimited email accounts and webmail solutions, making it ideal for users needing comprehensive email services. Kinsta, although not primarily focused on email hosting, integrates well with third-party email services like Google Workspace. This makes it a suitable choice for users who prefer to manage their email through these established platforms rather than hosting it directly through their web provider. HostMonster’s robust offering in the email department stands out, especially for small businesses looking for a full-suite hosting service.

Price

Looks at the cost-effectiveness and value for money of each platform.
Score Components:

  • Plan value (40%): What each pricing tier offers.
  • Transparency and clarity (30%): Clearness of pricing structures.
  • Flexibility of plans (20%): Range of options to suit different budgets.
  • Hidden costs (10%): Additional expenses not included in the plan.

7.8
8.8

🏆 Winner Kinsta:Kinsta scores slightly higher overall, mainly due to the robust features included in their plans and the transparency of what’s included.

Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.

HostMonster offers a variety of shared hosting plans ranging from $12.99 to $33.99 per month, focusing on flexibility and unmetered bandwidth with basics like one free domain registration and free SSL certificates. On the other hand, Kinsta’s managed WordPress plans range from $35 to $450 per month, offering premium features like high storage, free CDN, and premium migrations with a higher price point tailored for WordPress optimization. While HostMonster provides entry-level affordability with broader applications, Kinsta emphasizes performance, particularly for WordPress sites, through their managed services.

Basic$12.99:

1 website, 50 GB storage, unmetered bandwidth, free domain registration, free SSL, no backups, standard performance

Value for price:7.3
Starter$35

1 website, 10 GB storage, 100 GB CDN, backup retention for 14 days, 1 premium migration

Value for price:8.3
Plus$17.99

Unlimited websites, unmetered storage & bandwidth, free domain registration, free SSL, no backups, standard performance

Value for price:7.5
Pro$70

2 websites, 20 GB storage, 200 GB CDN, backup retention for 14 days, 2 premium migrations

Value for price:8.5
Choice Plus$19.99

Unlimited websites, unmetered storage & bandwidth, free domain registration & privacy, free SSL, backups for 1 year, standard performance

Value for price:7.7
Business 1$115

5 websites, 30 GB storage, 400 GB CDN, backup retention for 14 days, 3 premium migrations

Value for price:8.4
Pro$33.99

Unlimited websites, unmetered storage & bandwidth, free domain registration & privacy, free SSL, premium SSL, backups, high performance

Value for price:8.0
N/A
Basic$12.99

1 website, 50 GB storage, unmetered bandwidth, free domain registration, free SSL, no backups, standard performance

Value for price:7.3
N/A
Plus$17.99

Unlimited websites, unmetered storage & bandwidth, free domain registration, free SSL, no backups, standard performance

Value for price:7.5
N/A
Choice Plus$19.99

Unlimited websites, unmetered storage & bandwidth, free domain registration & privacy, free SSL, backups for 1 year, standard performance

Value for price:7.7
N/A
Pro$33.99

Unlimited websites, unmetered storage & bandwidth, free domain registration & privacy, free SSL, premium SSL, backups, high performance

Value for price:8.0
N/A
N/A
Hobby$7

1 website, 0.3CPU, 0.3GB RAM

Value for price:7.0
N/A
Standard 1$20

0.5 CPU, 1GB RAM

Value for price:7.5
N/A
CPU Optimized 1$36

1 CPU, 1GB RAM

Value for price:7.7
N/A
Memory Optimized 2$70

1 CPU, 4GB RAM

Value for price:8.0
N/A
Standard 5$320

8 CPU, 16GB RAM

Value for price:8.2
In some cases companies have different prices based on various components like a location. As a result in rare cases the prices displayed here can differ from the ones you see on their websites.

Enterprise plans

HostMonster’s Pro plan at $33.99 per month features unlimited websites, high performance, unmetered bandwidth, free dedicated IP, and comprehensive security with premium SSL and backups, making it suitable for mid to large-sized enterprises on a budget. Kinsta, starting from $675 per month, offers extensive options with over 60 WordPress installs, 100+ GB storage, 2,000+ GB CDN, and 5+ premium migrations. Kinsta’s solution is optimized for high-traffic enterprise needs with robust backup retention and high storage capacity, positioning it as the premium choice for enterprises looking for extensive resources and dedicated WordPress hosting.

Hostmonster vs Kinsta: Ease of setup

Evaluates the ease of setting up and migrating websites on the hosting
platform.

Score Components:

  • Site migration (25%): Assesses whether the provider offers tools for site migration,
    either automated or manual, and whether these services are free or require a fee.
  • Admin panel usability (35%): Evaluates the type of admin panel provided, such as the
    standard cPanel or a custom solution, focusing on its accessibility and user-friendliness for both
    technical and non-technical users.
  • Setup features (20%): Examines the availability and ease of use of various setup
    features, including FTP accounts, file managers, email account setup, PHPMyAdmin, and easy CDN
    configuration.
  • Help center quality (20%): Measures the quality and accessibility of the provider’s
    help center resources, including articles and tutorials.

7.7
9.3

🏆 Winner: Kinsta: A hosting provider with a user-friendly, custom-built dashboard and proactive monitoring.

HostMonster uses a standard cPanel, which is well-known and widely used in the industry. This makes it accessible to users who have prior experience with cPanel. For those who are new, the interface can be somewhat overwhelming due to its wide range of options and features. However, HostMonster mitigates this with a comprehensive getting started guide and video tutorials. The inclusion of 1-click WordPress install and free site builders also eases the setup for non-technical users.

Kinsta, on the other hand, offers a custom-built MyKinsta dashboard which is lauded for its user-friendliness. This dashboard is designed to be intuitive for users of all skill levels, offering one-click backup creation and easy cache management. The aesthetic and functional design helps users manage multiple sites and perform advanced tasks without much hassle. The high degree of accessibility and streamlined interface makes MyKinsta superior for both technical and non-technical users.

HostMonster provides instant setup for new accounts and offers a 1-click WordPress install feature, which simplifies the process for beginners. The comprehensive Help Center includes popular articles, video tutorials, and 24/7 support via phone and chat. These elements assist users in migrating their sites, although the level of hands-on support during the migration process is less pronounced and may involve some manual effort from the user.

Kinsta excels in the migration process by offering straightforward migration services directly through the custom MyKinsta dashboard. Users can request a migration by providing details about their current hosting provider or using a backup file. Kinsta offers both basic and premium migrations as part of their service, making the process smoother and more accessible. The focus on providing detailed migration steps and support elevates the user experience significantly.


The platforms provide extensive knowledge bases filled with guides, how-to articles, and instructional content. HostMonster offers a wide range of resources alongside 24/7 chat and phone support. Kinsta also boasts a detailed help center with an intuitive search function and around-the-clock support via live chat, phone, and ticketing, ensuring comprehensive user support.

User management

Assesses the platforms’ capabilities in managing user roles, permissions, and
accessibility.

Score Components:

  • Role customization (40%): Flexibility in creating and defining user roles and
    permissions.
  • Ease of management (30%): User interface and tools for managing users.
  • Access control (20%): Effectiveness of access control measures for different user
    levels.
  • Scalability (10%): Ability to manage a growing number of users efficiently.

6.3
7.6

🏆 Winner Kinsta: Offers detailed user management and access control, ensuring security and efficiency for its users.

In comparing the ability to manage user roles, permissions, and accessibility, Kinsta emerges as the more comprehensive platform. Kinsta provides a clear division of responsibilities among Company Owners, Company Administrators, and Company Developers. This detailed structure allows customers to define and grant access at various levels, ensuring precise control over user permissions. HostMonster, on the other hand, uses a modified version of cPanel, which generally includes basic user account management and permissions. However, it lacks the specific segregation of roles and responsibilities found in Kinsta. The intricate roles and access control offered by Kinsta provide more flexibility and robust management for larger teams and businesses.

When it comes to user interfaces and tools for managing users, Kinsta’s MyKinsta dashboard stands out with its user-friendly design and integrated tools. The dashboard includes features like Two-Factor Authentication (2FA) and easy navigation to user settings, enhancing security and convenience. HostMonster’s cPanel, while functional and widely known, doesn’t offer the same level of intuitive design or advanced features seen in MyKinsta. The ability to manage user roles through a more modern interface gives Kinsta an edge, making it more suitable for users seeking efficiency and ease of use.

Assessing the effectiveness of access control measures, Kinsta’s structured approach to user roles and its emphasis on security protocols such as 2FA provide a secure and scalable solution for growing user bases. The responsibility assigned to customers for ensuring correct access levels further promotes accountability and tailored access control. HostMonster’s reliance on cPanel offers basic user management, but it may not be as effective in handling a rapidly expanding number of users with varying permissions. Kinsta’s capability to manage numerous users efficiently makes it more adept at supporting larger organizations with stringent access requirements.

Kinsta user roles table:

Role Description Access highlights
Company Owner Highest level of access in the account, manages financial and administrative settings. Can add or remove users, view and modify all settings, manage billing, and account security.
Company Administrator Manages overall user access and settings, assists in administrative tasks. Can add or remove users, grant access to sites, manage account settings, and monitor overall account activity.
Company Developer Focuses on technical aspects of site management and development. Can view company users, grant access to WordPress sites, and manage site-specific settings and resources.

Customer support

Evaluates the quality, availability, and scope of the customer support offered by the
hosting provider.

Score Components:

  • Support communication channels (30%): Measures the variety of customer support types
    provided (live chat, chatbot, email, phone, etc.)
  • Availability (20%): Assesses the availability hours for each channel, including 24/7
    support options.
  • Technical support quality (30%): Assesses whether the provider offers comprehensive
    technical support, including hardware upgrades (e.g., HDD to SSD), software installations, and web
    server configuration changes.
  • Enterprise support (20%): Checks if there are dedicated or priority support services
    for enterprise-level customers.

7.9
8.2

🏆 Winner Kinsta: Kinsta provides expansive multilingual support and faster average response times, making it an excellent choice for diverse customer needs.


Phone support







Live chat support







Chatbot







Email/ticket support







Enterprise support
(dedicated agent, priority support)






HostMonster and Kinsta both offer a variety of customer support options to assist their users. HostMonster provides 24/7 technical support via phone, with sales support available during specified hours. It also offers email support and live chat for inquiries. This range of options ensures customers can find help when needed, though their lack of specific enterprise-level support may be limiting for some businesses.

Kinsta, on the other hand, stands out with its multilingual support available for specific languages and extended hours. It offers human-only expert support with an average response time of under two minutes and proactive site monitoring. Kinsta’s support is accessible 24/7 through live chat for paid plans, enhancing the overall support experience significantly compared to HostMonster. Additionally, Kinsta includes enterprise-grade security features, providing a comprehensive solution for businesses requiring priority support and advanced security.

Hostmonster vs Kinsta: User feedback

Hostmonster
23 reviews
3.2 out of 5 stars
Kinsta
656 reviews
4.8 out of 5 stars

HostMonster receives mixed reviews from users, with positive feedback highlighting its affordable pricing, reliable uptime, and quick website loading times. Users also appreciate the extensive range of features such as addons for security, easy integration with MySQL, and a generally good customer service experience. However, many users find the user interface to be difficult to navigate, particularly for non-technical individuals, and note that technical support can be inconsistent, often more focused on sales than solving issues. Additionally, unexpected costs and technical limitations like frequent PHP updates and challenges with deploying large applications have also been pointed out as significant drawbacks.

Kinsta is highly recommended by users for its reliable and easy-to-use hosting services, particularly for WordPress sites. Customers appreciate the fast and responsive customer support, impressive speed, and robust security features provided by the platform. The user-friendly dashboard and extensive documentation also stand out as significant advantages, making it easy for both novices and tech-savvy individuals to manage their sites. However, some users find the pricing to be on the higher side, and a few have suggested improvements like expanding data center locations and providing direct access to all integrated services. Overall, Kinsta is praised for delivering a high-quality, dependable hosting experience.

Hostmonster vs Kinsta: FAQ

Which platform is better suited for hosting WordPress websites?


Kinsta is better suited for hosting WordPress websites, offering high-performance infrastructure on the Google Cloud Platform, built-in application performance monitoring, and advanced security features. HostMonster does provide WordPress hosting, but it lacks the specialized, high-end performance optimizations that Kinsta offers.

Are both platforms suitable for beginners?


Yes, both platforms are suitable for beginners. HostMonster offers an easy-to-use cPanel interface and tools like a free drag-and-drop site builder, making it accessible for beginners. Kinsta, while slightly more geared towards developers, offers a user-friendly, custom-built MyKinsta dashboard and extensive documentation, making it easy to manage for users of all skill levels.

Which hosting service offers better security features?


Kinsta offers better security features, including a managed firewall, DDoS protection, free malware removal, and hourly backups. HostMonster also provides strong security features like premium SSL certificates, two-factor authentication, and daily vulnerability scanning, but Kinsta’s offerings are more comprehensive and advanced.

Which hosting service offers more scalability options for growing websites?


Kinsta offers more scalability options for growing websites, with its elastic infrastructure that automatically adjusts resources based on demand. HostMonster requires manual upgrades for enhanced performance, which may involve higher costs for significant upgrades.

Which platform offers better customer support?


Kinsta offers better customer support, with proactive 24/7 live expert support, multilingual options, and an average response time of under two minutes. HostMonster also provides 24/7 support via phone and chat but lacks the specialized enterprise-level support and quick response times that Kinsta offers.

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