Hostpapa vs Name.com: guide for 2024

Hostpapa vs Name.com: Final verdict

Looking over HostPapa vs. Name.com, both offer solid hosting options but cater to different priorities and user needs.

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  Name.com (Overall grade: 7.3)
  
  
  stands out with cloud and high-traffic hosting solutions, featuring excellent scalability and an impressive 99.99% uptime guarantee. With superior response times and a commitment to reliability, Name.com is an attractive choice for websites that require robust up-time and performance. Their hosting plans incorporate user-friendly tools, free automated backups, and secure web hosting, making them particularly appealing to beginners. However, Name.com’s limited VPS availability and higher pricing compared to some competitors might pose challenges for users seeking more cost-effective and versatile options. Their support, though efficient, is not available 24/7, which may be a drawback for some users needing round-the-clock assistance.
  
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  HostPapa (Overall grade: 8.6)
  
  
  provides a comprehensive suite of features tailored for various hosting needs, including shared, WordPress, eCommerce, and VPS hosting. It excels in website speed and operational security, with benefits like unlimited SSD storage, integrated Cloudflare CDN, and robust security measures such as daily malware scans and advanced DDoS protection. Their Canadian server performance is reliable with a 99.93% uptime rate, although response times could be faster. HostPapa is also well-suited for agencies and multimedia websites, offering features like private nameservers and Coppermine support. Despite these advantages, the lack of dedicated and cloud hosting options may limit some users.
  

Hosting types offered

Both platforms provide a variety of hosting types, each designed to meet the different needs of users.

Although both offer a variety of hosting plans tailored to different needs, in
certain cases, one platform may prove to be more suitable.

Detailed comparison

🏆 Winner Name.com: Name.com offers unparalleled uptime and high-quality support.

HostPapa shows strong uptime performance with a 99.93% uptime rate from Montreal locations, translating to minimal downtime of about 5 hours annually. Their load times across Canadian cities are above average, and they maintain transparent communication about maintenance and incidents. However, their average response time of 1.19 seconds is slightly higher than the market average.

Name.com impresses with a 99.99% uptime guarantee and a superior response time of 220ms, indicating excellent reliability with minimal downtime. The host had only 1 minute of downtime over a monitored period, reflecting near-perfect uptime. Their hosting plans feature free automated backups, secure web hosting, and user-friendly tools, making them especially suitable for beginners.

🏆 Winner
HostPapa: For users who prioritize speed and advanced technological infrastructure, HostPapa is more suitable for high-demand websites that require reliable and fast global access.

HostPapa and Name.com both offer strong hosting solutions, but their general performance varies. HostPapa’s servers are speed-optimized with NVMe storage and Cloudflare Enterprise CDN, ensuring high-speed loading and fast content delivery. In contrast, Name.com also promotes speed with 2nd gen Intel Xeon Scalable processors but relies on cloud hosting through DigitalOcean. Both providers utilize global data centers; however, HostPapa’s Cloudflare CDN offers broader coverage with over 250 locations. HostPapa also provides site security with daily offsite backups and a Web Application Firewall, enhancing site reliability. Name.com similarly prioritizes security through regular server monitoring and automated backups.

Website Speed

HostPapa excels in website speed with metrics showing a ~233% faster Time to First Byte (TTFB), ~38% faster First Input Delay (FID), and ~45% faster First Contentful Paint (FCP). These speed improvements are bolstered by NVMe storage and Cloudflare CDN, which significantly reduce load times. Name.com’s setup, powered by DigitalOcean, prioritizes CPU performance per dollar, but doesn’t provide the same impressive speed metrics as HostPapa.

Scalability

Both providers offer scalability solutions but differ in approach. HostPapa’s scaling options were not specified in available information, so it’s unknown if it includes elastic scaling or requires manual upgrades. Name.com, however, provides flexible scalability with easy upgrades for memory and disk space, although specific costs for scaling were not detailed. Neither provider mentioned the availability of dedicated servers, indicating a focus on shared and cloud hosting environments.

🏆 Winner
HostPapa: Comprehensive security measures and advanced protection.

Both HostPapa and Name.com, have notable differences in their approaches to technical and operational
security, as well as in their compliance with regulations.

Technical security measures:

HostPapa provides SSL certificates from GlobalSign with up to 256-bit data encryption and offers automated installation for its users, whereas Name.com offers a variety of SSL certificates including DV, OV, and EV SSLs but requires yearly renewals. HostPapa’s suite includes daily malware scanning, real-time security notifications, advanced threat discovery, and comprehensive DDoS protection, whereas Name.com focuses on regular server monitoring, SSH, and SFTP/FTP secure access. HostPapa offers PHP version selection and utilizes advanced bot protection, SQL injection prevention, and more. Name.com supports PHP 7.0 to 8.0+, with features like password-protected directories and the latest HTTP/2 support for additional security.

Operational security measures:

HostPapa includes the Protection Power suite, SiteLock features, and automated daily backups, ensuring robust web protection and easy recovery options. Name.com provides automated weekly backups, secure email encryption, spam protection, and an enterprise webmail interface, which helps secure communication and maintain operational integrity. While HostPapa has several advanced security measures like real-time alerts, malware removal, and brand reputation monitoring, Name.com emphasizes the ease of access with SSH and SFTP for secure server management. HostPapa further enhances security with a CDN for better performance and additional protection.

Compliance and certifications:

HostPapa ensures GDPR compliance under EU regulations and PCI compliance for secure eCommerce transactions, providing guidelines and support for customers. They also involve multiple security checks like PCI compliance scans. Name.com adheres to GDPR standards for data privacy but does not explicitly mention PCI compliance, suggesting adherence only due to their secure practices.

🏆 Winner
HostPapa: HostPapa: A versatile hosting provider with robust features for various needs.

HostPapa and Name.com both offer a plethora of features for hosting websites, but they cater to different user needs. HostPapa stands out with its unlimited SSD storage and comprehensive WordPress support, including a staging environment and Jetpack pre-installed for enhanced site performance. It also offers a free domain for the first year, although terms apply. With automated backups and free domain privacy for the first year, HostPapa focuses on providing extensive security options such as DDoS protection and brute force detection, making it an attractive choice for users seeking advanced security features.

On the other hand, Name.com emphasizes simplicity and reliability, with automated backups every 48 hours and one-click setup for popular CMS like WordPress. Unlimited storage and bandwidth are notable perks, alongside daily backups and free Let’s Encrypt SSL. While it provides secure email encryption and Git, Name.com does not offer a free domain registration, which might be a setback for some users. Both hosts boast a 99.9% uptime guarantee and offer tools like cPanel for easy management, but HostPapa’s additional resources like access to IT experts and control panel stand out for those who need more assistance.

Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both HostPapa and Name.com offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.

Email services:

HostPapa offers unlimited email hosting, which is beneficial for users requiring numerous accounts without extra costs. The service also supports transactional emails. Name.com, while providing up to 100 email accounts and secure email encryption, doesn’t offer the same unlimited flexibility but includes enterprise webmail interfaces. Neither provider mentions explicit support for reselling third-party email services like Google Workspace or Outlook, focusing instead on their built-in capabilities.

🏆 Winner Name.com: Comprehensive hosting solutions with a variety of options to suit different needs and budgets.

Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.

HostPapa offers a wide range of plans for different hosting needs, from shared and WordPress hosting to reseller and VPS options. Their pricing starts as low as $2.95/month for essential services, and features like free domain registration, website staging, and GlobalSign SSL certificates are included. Name.com also provides diverse hosting solutions, including very affordable cloud hosting plans starting at $6.00/month and a one-page website option for a mere $4.99/year. Both providers offer significant features, but Name.com’s hosting plans, especially their inclusiveness of free features and scalability, present a competitive edge.

Enterprise plans

For enterprises, HostPapa offers robust VPS and reseller hosting plans with features like high CPU cores, large SSD storage, and multiple cPanel accounts. The Venus plan at $59.99/month includes 125GB SSD storage and 4GB memory, suitable for high-traffic websites. Name.com’s enterprise solutions are more oriented towards scalable cloud hosting with large storage and high memory capabilities, such as the Digital Ocean 320GB Droplet at $96/month, which includes 320GB SSD storage, 16GB memory, and 6TB transfer.

🏆 Winner HostPapa: Offers an intuitive setup process and extensive support resources, making it easier to get started and stay informed.

HostPapa provides a standard cPanel that combines simplicity with functionality, catering to both technical and non-technical users. The cPanel interface is designed to be user-friendly, with easy navigation and access to a wide array of tools. Whether managing email accounts, databases, or backups, users will find the cPanel intuitive and straightforward. Moreover, HostPapa’s zero-click WordPress installation and one-click website publishing significantly reduce the time and effort needed to launch a site.

Name.com also utilizes cPanel for its administrative tasks, ensuring familiarity and ease of use. The interface includes options for one-click WordPress installation and automated backups, which contribute to a streamlined setup process. While cPanel is a powerful tool, Name.com focuses on making it accessible to users of all levels by incorporating a user-friendly interface. However, Name.com’s admin panel may appear somewhat utilitarian compared to HostPapa’s slightly more polished experience, making HostPapa a tad more appealing for users looking for a seamless setup.

Both HostPapa and Name.com offer free website migration services, easing the transition from other providers. HostPapa promises a painless and downtime-free migration, taking care of the entire process on behalf of the user. Name.com also provides free automated site migration, boasting the ability to revert to older versions easily if needed. Their migration tools are comparable, but HostPapa’s emphasis on a completely hassle-free experience gives it a slight edge.

HostPapa’s support resources are extensive. With hundreds of knowledge base articles, video tutorials, and award-winning 24/7 customer support in multiple languages, it provides comprehensive assistance. Additionally, users on certain plans can benefit from one-on-one training sessions. Name.com’s help center is also robust, offering step-by-step guides and live chat support, although it’s only available during specific hours. The breadth and depth of HostPapa’s resources and continuous support availability make it more accessible for users in need of assistance.

🏆 Winner: HostPapa: Efficient management of user roles and permissions through Plesk.

HostPapa allows for detailed control over user roles and permissions using the Plesk control panel. You can easily create user roles and define permissions, offering flexibility in user management. Users can have access to various functionalities like managing sites, databases, and DNS settings based on the role assigned. On the other hand, Name.com’s user management capabilities are less defined in available documentation, and it does not provide specified roles or permissions details, making it harder to compare in-depth.

HostPapa provides a clear and user-friendly interface for managing users via Plesk. The interface is straightforward, with easily navigable options to add, remove, or modify user accounts, as well as create and edit user roles. In contrast, Name.com lacks detailed documentation regarding its user management interfaces, which could make it less intuitive for users to manage roles and permissions effectively.

Access control measures in HostPapa’s Plesk system are highly effective, enabling administrators to assign granular access permissions to various resources and actions. This ensures security and efficient management of a growing number of users. The Plesk interface supports scalable user management, suitable for businesses with expanding needs. Without detailed insights into Name.com’s access control and user management capabilities, it’s challenging to assess its efficiency and scalability.

HostPapa User Roles Table:

🏆 Winner HostPapa: Offers extensive and continuous support through various channels, enhancing its reliability for users worldwide.

HostPapa and Name.com both provide extensive customer support, each with unique strengths. HostPapa offers 24/7/365 customer support via phone, email, and live chat. It has numerous local phone numbers in various countries, making it highly accessible for international users. HostPapa also includes one-on-one training, video tutorials, and an extensive online knowledge base to guide customers in managing their hosting needs.

On the other hand, Name.com offers support through live chat, a virtual bot, and phone support, albeit with limited hours compared to HostPapa. Their support system also includes a comprehensive Knowledge Base. Name.com guarantees 99.99% uptime and provides free automated backups, which is highly valued by users. However, customer reviews indicate that its pricing could be higher compared to other providers, yet this is often justified by the quality of service and support provided.

Hostpapa vs Name.com: User feedback

Overall, customers generally appreciate the ease of use, responsive customer support, and affordability of the hosting provider. Many users specifically highlight the excellent technical support and straightforward interface as significant advantages. However, some reviews mention downsides such as occasional transparency issues with billing, aggressive upselling tactics, and sporadic performance concerns like downtime or slow website speeds due to outdated technology. There are also mixed experiences regarding customer service efficiency, with some users facing frustrating delays while others commend the quick and knowledgeable support team.

User feedback for the hosting provider reveals a mixed bag of experiences. While many users appreciate the straightforward domain registration process, easy-to-use interface, and competitive pricing, there are significant concerns regarding customer service. Negative reviews often highlight slow response times, unhelpful support, and issues with account management. Users also express dissatisfaction with hosting services, citing technical difficulties and a lack of advanced features. However, some long-term users remain loyal, finding the platform reliable for domain-related solutions despite its shortcomings in customer support.

Hostpapa vs Name.com: FAQ