Hostpapa vs One.com: guide for 2024

Hostpapa vs One.com: Final verdict

Examining HostPapa vs. One.com, each platform presents a mix of strengths and slight drawbacks while catering to different user needs.

• 
  One.com (Overall grade: 7.9)
  
  
  offers top-tier uptime and robust security features, enhancing reliability for users. With a notable 99.99% server uptime and advantageous tools for eCommerce, One.com ensures seamless operation and security through daily backups, 24/7 malware scanning, and free SSL certificates. Though slightly pricier after introductory periods, it caters well to new businesses or small ventures with three months of free hosting and an intuitive control panel. Enhanced backup solutions and environmental benefits make it a reliable choice for users focused on affordability and security. However, its slightly higher subsequent monthly costs and simplified user roles may not suit larger or more complex needs.
  
• 
  HostPapa (Overall grade: 8.6)
  
  
  excels in performance, offering considerable advantages with its optimized load times and comprehensive support. With an actual performance of 99.93% uptime and faster load times supported by NVMe storage and Cloudflare CDN, HostPapa is well-suited for high-traffic and multimedia websites. Its extensive features, such as unlimited email addresses, SSD storage, and free domain registration, present significant value. While the pricing is competitive, particularly for web and WordPress hosting, the inclusion of one-on-one training and advanced security features enhances user experience. Yet, the slightly above-market-average response times and occasional billing transparency issues might pose minor inconveniences for some users.
  

Hosting types offered

Both platforms provide a variety of hosting types, each designed to meet the different needs of users.

Although both offer a variety of hosting plans tailored to different needs, in
certain cases, one platform may prove to be more suitable.

Detailed comparison

🏆 Winner
One.com: Providing top-tier uptime and security features for unmatched reliability.

One.com guarantees a remarkable 99.99% server uptime, ensuring nearly uninterrupted service for its users. Their VPS hosting also maintains a high standard with a 99.9% uptime guarantee. In addition to strong uptime, One.com enhances site security with daily backups, 24/7 malware scanning, and free SSL certificates with every plan. Their round-the-clock support via chat and email ensures users can promptly address any issues.

HostPapa offers a strong performance with a 99.9% uptime guarantee and an actual performance of 99.93% uptime from Montreal. Despite slightly lower uptime, HostPapa excels in transparency, providing clear communication about maintenance and incidents. Load time performance of HostPapa is well above average, and their monitoring shows no outages over a two-week period. HostPapa’s average response time is slightly above the market average, but still delivers reliable service.

🏆 Winner: HostPapa Optimized for high performance and security.

Both HostPapa and one.com offer commendable hosting services, but HostPapa stands out in several key areas. HostPapa capitalizes on NVMe storage to significantly improve load times, which are three times faster compared to traditional HDDs. Additionally, HostPapa leverages Cloudflare Enterprise CDN to enhance content delivery from over 250 global locations. In contrast, one.com provides ultra-fast load times through high-performance servers and SSD storage but doesn’t specify the use of NVMe technology. HostPapa also boasts a more extensive CDN, while one.com includes a basic CDN. Both hosters offer multiple global data centers, but HostPapa’s reach and optimizations place it ahead.

Website Speed

HostPapa’s edge in website speed is evident through its performance metrics reporting ~233% faster TTFB, ~38% faster FID, and ~45% faster FCP. These improvements are supported by their use of NVMe storage and Cloudflare CDN for rapid content delivery. One.com also delivers fast load times using SSD storage, but doesn’t provide detailed performance metrics.

Scalability

HostPapa supports elastic scaling but specific information on automatic vs. manual upgrades isn’t provided. They do not mention dedicated server options but support both small businesses and WordPress websites with easy scaling. In contrast, one.com allows for plan upgrades as your website grows, with different tiers to accommodate larger projects, and offers VPS hosting with advanced features like high-speed NVMe SSDs. Information on dedicated servers for one.com isn’t specified either. Costs for scaling aren’t detailed for either provider.

🏆 Winner
one.com: Offers top-notch security features and daily backups, solidifying user trust and data safety.

Technical security measures:

HostPapa provides robust SSL certificate options through GlobalSign, including single and wildcard SSL certificates with up to 256-bit encryption. HostPapa also includes automated malware scanning, advanced threat discovery, and Web Application Firewall (WAF) with Protection Power and SiteLock. One.com offers free SSL certificates with all hosting plans and includes malware and DDoS protection and a partnership with SiteLock for comprehensive security. Both providers support the latest PHP versions, ensuring security and compatibility.

Operational security measures:

HostPapa offers daily malware scanning and removal, real-time security notifications, DDoS protection, and automated website backups. Additional security features include brand reputation monitoring, incident management, and secure data storage primarily in Canada. One.com also provides daily backups, secure file transfers through SFTP, two-factor authentication, automatic vulnerability scans, and SMS alerts for suspicious activity. Both offer significant operational security measures, enhancing overall site security.

Compliance and certifications:

HostPapa complies with GDPR, PIPEDA, and ensures PCI compliance for eCommerce transactions. They provide customers with detailed guidelines to achieve PCI compliance. One.com also complies with GDPR and integrates cookie usage with personalized content and advertising. However, HostPapa offers explicit support for PCI compliance, whereas one.com does not specify this.

🏆 Winner
HostPapa: A top choice for robust hosting features and advanced security.

HostPapa and one.com both offer commendable hosting services tailored to meet a variety of user needs, but they differ significantly in several aspects. HostPapa provides unlimited SSD storage, and a year of free domain registration, with a condition that any cancellation during the first term will incur regular domain charges. Their service includes a wildcard SSL certificate for one year, enhancing security across all sub-domains. Furthermore, HostPapa’s WordPress staging environment allows seamless updates and new feature testing before going live, making it suitable for developers and businesses aiming for precision and control. In contrast, one.com provides fast, secure, and scaled hosting plans with the added benefit of three months of free service initially. This, coupled with their free SEO tools and scalable plans, appeals greatly to those seeking cost-effective, easy-to-use solutions. Their free advanced WordPress tools in higher plans also add considerable value.

For users looking for extensive customization and control, HostPapa’s premium root level SSH access and full root access provide unmatched flexibility. In addition, HostPapa includes automated backups, domain privacy for the first year, and a comprehensive set of core and pro WordPress features. On the other hand, one.com offers malware protection, daily backups, and DDoS protection, emphasizing data safety and server reliability. Their free SSL certificates and easy 1-click WordPress installation cater to new users and small businesses looking to establish an online presence quickly. Both providers boast impressive server uptime guarantees, but HostPapa’s 24/7 support via multiple channels, free 30-minute training session, and a wide array of 400+ apps installer give it a slight edge in customer support and usability for a range of web development needs.

Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both HostPapa and one.com offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.

Email services:

HostPapa offers unlimited email addresses with their hosting plans, making it suitable for businesses that need multiple email accounts. They focus on providing free email addresses without restrictions. One.com also includes unlimited mail accounts in all plans and extends the capability with free advanced WordPress tools in higher plans. Both hosts allow users to set up their own email campaigns, but neither seems to focus on reselling third-party services like Google Workspace or Outlook.

🏆 Winner
HostPapa: HostPapa scores slightly higher overall, mainly due to the robust features included in their plans and the transparency of what’s included.

Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.

HostPapa offers a range of hosting plans that cater to different needs, typically with lower introductory prices and comprehensive features like free domain registration and SSL certificates. One.com, while offering free initial months and value-added elements like daily backups and a mobile app for monitoring, often has higher subsequent monthly costs. HostPapa’s pricing is competitive, particularly for web and WordPress hosting, where it provides higher storage and email address limits across various plans. One.com, on the other hand, emphasizes ease of use and support, along with environmental benefits, making it appealing for users who require robust ongoing support and green hosting.

Enterprise plans

For enterprises, HostPapa’s Premium and Elite plans provide extensive features such as increased storage, unlimited email addresses, and robust security measures, paired with competitive pricing. One.com’s Guru Hosting plan, while pricier, includes a vast amount of storage and additional tools suited for extensive website management and SEO. Both are solid options, but HostPapa’s value and feature inclusivity stand out more for large-scale business needs.

🏆 Winner HostPapa: An easy-to-use hosting platform with advanced support and seamless website migration.

HostPapa utilizes the well-known cPanel for its admin panel, which is highly accessible and user-friendly for both technical and non-technical users. The cPanel interface is quite intuitive, providing a straightforward layout with easy access to essential features such as file management, email configurations, and domain management. For those who are new to website management, the cPanel interface simplifies the process significantly.

One.com, on the other hand, offers a custom control panel that’s streamlined and designed for simplicity. This bespoke control panel is aimed at ensuring ease of use with its clean and minimalistic design. It allows users to access website building tools, manage email accounts, and oversee their overall website performance effortlessly. While the custom panel is somewhat less familiar than cPanel, its design caters well to beginner users who may not have technical expertise.

Both HostPapa and One.com offer tools for site migration. HostPapa provides a free and straightforward website transfer service from any provider, ensuring there is no downtime during the migration process. One.com also offers migration support, including a free migration service and additional manual migration help for users with the Managed WordPress add-on. Both hosting providers ensure that the migration process is painless and efficiently handled.

In terms of help center resources, HostPapa offers an extensive knowledge base with hundreds of searchable articles and video tutorials, available in multiple languages. Their 24/7 support includes live chat and award-winning email and phone support, alongside the option of a one-on-one training session for specific plans. One.com also provides a detailed help center with a wealth of articles, guides, and tips, backed by 24/7 chat and email support. Both platforms offer solid customer support, but HostPapa’s all-round resources, including video tutorials and free training sessions, provide a slight edge in accessibility and depth of help.

🏆 Winner HostPapa: HostPapa provides comprehensive user management features with more detailed control over user roles and permissions.

HostPapa and one.com offer user management capabilities, but HostPapa’s system is more detailed and versatile. HostPapa allows for creating specific user roles with a wide range of permissions, such as managing users, creating sites, configuring log rotation, and more. This granular control enables precise delegation of tasks and responsibilities. In contrast, one.com offers the ability to create guest users but lacks detailed documentation on diverse user roles and permissions. HostPapa’s flexibility in configuring roles provides a more tailored and controlled user management environment.

HostPapa’s user management interface is found within the Plesk control panel, providing a range of functionalities to configure user accounts and roles. Users can enable or disable accounts and define roles with specific permissions through a straightforward interface. one.com’s Control Panel also allows managing services and accessing tools like Website Builder, but it offers less detail and fewer options than HostPapa. The lack of extensive documentation on user roles for one.com makes it harder to determine the full extent of its capabilities.

Both platforms offer effective access control measures, but HostPapa stands out with its capacity to handle a more significant number of users efficiently. HostPapa’s extensive list of permissions allows administrators to fine-tune access depending on the user’s needs, making it ideal for environments where each user’s role must be clearly defined. Meanwhile, one.com’s reliance on basic guest user creation suggests it might be more suitable for smaller setups or less complex needs.

HostPapa User Roles Table:

one.com User Roles Table:

🏆 Winner HostPapa: HostPapa offers extensive support paired with quick response times, making it a reliable choice for hosting services.

HostPapa and One.com both offer various customer support options. HostPapa provides 24/7 support through multiple channels, including phone, live chat, and support tickets, which ensures that customers can easily get help whenever they need it. The inclusion of one-on-one training sessions and an extensive knowledge base further enhances support. One.com, on the other hand, offers 24/7 chat support and email support with a response time within 24 hours. Although One.com’s help center and academy provide valuable resources, the absence of detailed phone support information can be seen as a limiting factor.

Both providers aim to deliver reliable support, but HostPapa’s extensive phone support in multiple countries and one-on-one training sessions provide a more comprehensive support system. This greater accessibility can be crucial for users who prefer immediate and direct assistance. In contrast, One.com’s support focuses more on self-service and learning resources, which might appeal to users who prefer to find solutions on their own.

Hostpapa vs One.com: User feedback

Overall, customers generally appreciate the ease of use, responsive customer support, and affordability of the hosting provider. Many users specifically highlight the excellent technical support and straightforward interface as significant advantages. However, some reviews mention downsides such as occasional transparency issues with billing, aggressive upselling tactics, and sporadic performance concerns like downtime or slow website speeds due to outdated technology. There are also mixed experiences regarding customer service efficiency, with some users facing frustrating delays while others commend the quick and knowledgeable support team.

The hosting provider receives mixed reviews, lauded for its affordability, user-friendly interface, and efficient 24/7 customer support. Users appreciate features like easy domain registration, a clean control panel, and hosting plans with useful tools like one-click installations for CMS platforms. However, some users face frequent upselling of additional services, occasional performance issues, and unexpected price hikes. While it’s ideal for beginners and simple websites, it may lack advanced functionalities and flexibility desired by more experienced developers.

Hostpapa vs One.com: FAQ