Inmotion Hosting vs Hostpapa: Final verdict
When comparing InMotion Hosting to HostPapa, each service presents distinct strengths and shortcomings that appeal to different user needs.
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HostPapa (Overall grade: 8.6)
offers a comprehensive suite of features catering to diverse hosting requirements. With reliable uptime, high load speeds, and robust support for multimedia websites, HostPapa excels in providing a user-friendly experience for small businesses and WordPress sites. Their automatic backups, WordPress staging environment, and free domain registration enhance user convenience. On the downside, HostPapa lacks cloud hosting options, which may limit scalability for some users. Nonetheless, HostPapa’s compelling combination of performance and features makes it a favorable choice.
InMotion Hosting (Overall grade: 8.4)
delivers solid performance metrics across its range of services, notably excelling in WordPress and high-traffic website hosting. Advanced security measures, multiple data centers, and superior support tools characterize their offerings. Features like UltraStack Technology and NVMe SSD storage promise significantly faster site speeds, making it ideal for businesses prioritizing growth and stability. However, the absence of shared hosting and minor issues like higher premium feature costs can be drawbacks. InMotion remains a strong contender, especially for those needing advanced security and high-performance capabilities.
 Overall grade:8.4 |
 Overall grade:8.6 |
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|---|---|---|
| Uptime and Availability | 8.2 | 8.5 |
| Hosting Performance | 8.3 | 8.6 |
| Hosting Security | 8.7 | 8.6 |
| Price | 7.9 | 8.6 |
| Hosting Features | 8.2 | 8.5 |
| Ease Of Setup | 8.6 | 8.7 |
| User Management | 8.7 | 8.1 |
| Customer Support | 8.3 | 8.8 |
| User feedback | 3.9/5 | 4.2/5 |
Hosting types offered
Both platforms provide a variety of hosting types, each designed to meet the different needs of users.
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|---|---|---|
| Shared hosting | ||
| Cloud hosting | ||
| WordPress hosting | ||
| Ecommerce hosting | ||
| VPS hosting | ||
| Dedicated hosting |
Although both offer a variety of hosting plans tailored to different needs, in
certain cases, one platform may prove to be more suitable.
Detailed comparison
Uptime and availability
Evaluates the average uptime statistics, uptime guarantee and overall availability of the hosting
provider
Score Components:
- Uptime percentage (30%): evaluates the uptime statistics in given period of time
- Uptime guarantee (20%): Assesses if the platform offers an uptime guarantee and
whether the actual uptime matches the promised guarantee. - General performance (25%): Evaluates how fast is the average response time and overall
it’s stability. - Responsiveness (10%): Adaptability to different devices and screen sizes.
- Availability (25%): Reflects the total downtime and number of outages.
8.2
8.5
Section 1: Winner
🏆 Winner
HostPapa: Reliable service with a strong uptime guarantee and impressive load times.
HostPapa shows a slightly superior performance in terms of reliability and speed. Both hosting services have impressive uptimes, with HostPapa slightly edging out InMotion Hosting with a 99.99% uptime over a 3-month period compared to InMotion Hosting’s 99.89%. This difference in uptime is reflected in the number and duration of outages, where HostPapa experienced 3 outages totaling 12 minutes, while InMotion Hosting had 5 outages totaling 2h 12 minutes.
HostPapa’s advantage is more pronounced in terms of server response time. It boasted an average response time of 389ms, which is significantly lower than the shared hosting industry standard and faster than InMotion Hosting’s average response time of 670ms, which can peak up to 1152ms. This suggests that HostPapa is not only more reliable in maintaining uptime but also in delivering faster website loading speeds, making it a preferable option for users prioritizing performance.
Section 2
InMotion Hosting displays solid performance metrics across its diverse range of services, with shared hosting showing a perfect 100% uptime in 2022. VPS hosting claims 99.99% uptime, though it lacks concrete guarantees. Their dedicated servers also mention high uptime rates but without an explicit guarantee. They provide strong uptime performance, especially noted over a 14-day test period with zero downtime and a historically solid uptime record.
Section 3
HostPapa excels in uptime and reliability, offering a 99.9% uptime guarantee, going beyond InMotion Hosting’s uptime disclosures. They maintain consistent performance with only minimal downtime, equating to roughly 5 hours yearly. HostPapa’s load time speeds from various Canadian locations are commendable, ensuring swift website access. Constant monitoring and transparent communication further bolster their service reliability.
Which one has better hosting performance?
Score Components:
- Hosting speed (30%): This includes SSD quality, Load times, PageSpeed score ranges,
additional information on website speed, built-in plugins for performance enhancement, available caching
methods, and CPU/RAM options - CDN (20%): Considers whether CDN is available or not, whether it’s free or paid, and
the quality of the CDN service - Available data centers (30%): Evaluates the number of data centers and their locations
globally. - Scalibility (20%): Looks at whether elastic scaling is available, the process required
to scale (manual upgrade vs. automatic scaling), the presence of dedicated servers, and the costs
associated with scaling.
8.3
8.6
🏆 Winner HostPapa: Offering high performance and strong security features for small businesses and WordPress sites.
When comparing the general performance of InMotion Hosting and HostPapa, both providers emphasize speed and reliability. InMotion boasts UltraStack Technology and advanced caching with NVMe SSDs, promising up to 20x faster speeds and a 99.99% uptime guarantee. HostPapa, with its NVMe storage and Cloudflare Enterprise CDN, ensures excellent loading speeds and fast content delivery from over 250 global locations. InMotion offers multiple data centers in the USA and Europe, while HostPapa leverages global edge hosting locations. Both feature built-in security measures, but HostPapa’s automated backups offer added convenience.
Website speed
In terms of website speed, InMotion’s UltraStack and NVMe SSD storage provide significant performance enhancements, while their advanced caching and 40x faster I/O with Redis and UltraStack further boost site speed. HostPapa also excels with NVMe storage, Cloudflare Enterprise CDN, and impressive performance metrics such as a 233% faster Time to First Byte (TTFB), 38% faster First Input Delay (FID), and 45% faster First Contentful Paint (FCP). Both providers offer rapid content delivery, but HostPapa edges out with its comprehensive CDN solution.
Scalability
Scalability differs between the two hosting services. InMotion provides flexible plans ranging from shared hosting to dedicated servers, supporting both managed and unmanaged options. They have multiple data centers for better scalability, and their pricing starts at $35.00/mo for dedicated hosting. HostPapa also offers scalable solutions, but the specifics about elastic scaling and automatic upgrades aren’t provided. Dedicated server costs and automatic scaling details are not mentioned for HostPapa.
Which one has better security features?
and regulatory requirements
Score Components:
- Technical security measures (40%): This includes encryption, firewalls, DDoS
protection, secure configurations, server monitoring, access control and availability of security addons
(e.g Sitelock security). - Operational security measures (30%): Encompasses data privacy, backups and data
redundancy. - Compliance and certifications (20%): Adherence to legal and regulatory requirements
(e.g., GDPR, HIPAA) and possession of certifications (e.g., ISO 27001, SOC 2). - Business and reliability (10%): Factors in the provider’s reputation, uptime
guarantees, and customer support.
8.7
8.6
🏆 Winner InMotion Hosting: With robust compliance and security measures, InMotion Hosting ensures comprehensive protection for businesses.
Technical security measures:
InMotion Hosting offers abundant security features like Corero’s DDoS protection, automatic malware detection, and Modsec Firewall, coupled with SSH access for secure encrypted connections. HostPapa also provides a strong technical safety net with malware scanning, a Web Application Firewall (WAF), and Protection Power suite for comprehensive website security. While both offer SSL certificates, InMotion includes it with all plans, whereas HostPapa’s offering is through GlobalSign. In terms of PHP support, both hostings allow the selection of various PHP versions, but InMotion extends support specifically for PHP 7 and PHP 8.
Operational security measures:
InMotion’s operational security highlights include automatic backups with Backup Manager, safe app roll-backs, and spam protection tools like Spam Experts. On the other hand, HostPapa ensures operational integrity with automated daily backups and a comprehensive CDN for secure data distribution. Both companies provide DDoS protection, with InMotion using Corero systems and HostPapa incorporating advanced bot protection within its Protection Power suite. HostPapa focuses additional effort on reputation monitoring and includes SiteLock features for scanning and malware removal.
Compliance and certifications:
InMotion complies with GDPR, CCPA, and offers guidelines for achieving PCI compliance, though it requires users to upgrade to VPS or Dedicated servers. HostPapa also complies with GDPR, PIPEDA, and is PCI certified, guiding customers through the compliance process with structured support. While InMotion also acknowledges regulations like DMCA and CCPA, specific HIPAA compliance is not specified for either host.
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SSL certificate |
Free with all plans |
GlobalSign SSL |
Additional security features |
Corero DDoS, Firewall, Backup Manager, Spam Experts |
Protection Power, SiteLock |
PHP versions |
PHP 7, PHP 8 |
Select PHP Version |
GDPR compliance |
Yes |
Yes |
HIPAA compliance |
Not specified |
Not specified |
PCI compliance |
Yes (upgrade needed) |
Yes (Certified) |
Hosting features
Score Components:
- Domains (20%): Assesses the availability of a free domain, domain purchase options, and
pricing - Email (15%): Considers if the provider offers full email hosting, or is reselling
third-party service, and if the email is only transactional or not - Website builder (15%): Checks if website builder is available, and it’s user
friendliness and overall the level of customization allowed. - Staging environment (20%): Determines if a staging environment is available, allowing
for testing changes before going live. - FTP & SFTP accounts (10%): Evaluates if and how easily users can access FTP and
SFTP accounts - Git and SSH access (20%): Assess whether Git is integrated into the hosting service and
if SSH access is provided
8.2
8.5
🏆 Winner HostPapa: Offers a broader range of features including advanced WordPress tools, making it a suitable choice for diverse hosting needs.
Both InMotion Hosting and HostPapa provide an extensive array of features tailored to meet various user requirements. InMotion Hosting offers an industry-leading cPanel for website management, NVMe SSD storage for quicker site speeds, and a suite of developer tools including support for Python, Node.JS, and GIT version control. Notably, InMotion also provides multiple data centers in the USA and Europe, advanced caching, and automatic backups, ensuring a secure and high-performance hosting environment. However, InMotion does not offer a free domain registration, which can be a deciding factor for budget-conscious users.
HostPapa, on the other hand, stands out with its inclusion of unlimited email addresses, SSD storage, and free domain registration (with some conditions). It also offers a unique WordPress staging environment for testing updates and features before they go live, which is beneficial for those managing complex WordPress sites. Additionally, HostPapa provides a domain privacy option and automated backups within the first year at no extra cost. While both providers offer robust FTP and SSH access, HostPapa includes premium root-level access and extra resources for faster loading times, which may appeal to more advanced users needing greater control over their hosting environment.
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Free Domain |
No |
Yes, with conditions |
Free SSL |
Yes |
Yes, for the first year |
Email Hosting |
Yes |
Yes |
Website Builder |
Softaculous |
Yes |
Staging Environment |
No |
Yes, for WordPress |
FTP & SFTP Accounts |
Yes |
Yes |
Git and SSH Access |
Yes |
Yes |
Free Backup |
Yes |
Yes, for the first year |
Money Back Guarantee |
Yes |
Yes, 30-day |
a location.
As a result in rare cases the features mentioned here can differ from the ones you see on their websites.
Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both InMotion Hosting and HostPapa offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.
Email services:
InMotion Hosting allows users to create and manage professional email addresses, providing comprehensive email hosting capabilities. HostPapa also offers robust email hosting with unlimited email addresses, which can be highly beneficial for businesses needing multiple accounts. Both providers include transactional email capabilities, useful for form submissions and other automated communications. Furthermore, each of them supports third-party email services, enabling users to integrate with platforms like Google Workspace if needed.
Price
Score Components:
- Plan value (40%): What each pricing tier offers.
- Transparency and clarity (30%): Clearness of pricing structures.
- Flexibility of plans (20%): Range of options to suit different budgets.
- Hidden costs (10%): Additional expenses not included in the plan.
7.9
8.6
Winner HostPapa: Offers a variety of feature-rich plans with attractive pricing, making it a superior choice for different hosting needs.
Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.
When comparing InMotion Hosting and HostPapa, HostPapa stands out with competitive pricing on most of their shared and WordPress hosting plans, offering extensive features such as more storage and higher email account limits. HostPapa’s “Essentials” shared hosting plan is notably more affordable than InMotion’s entry-level plans. InMotion does offer plans with numerous advanced features particularly appealing to developers, like Git version control and dedicated IPs, but these often come at a higher price point. Across the board, HostPapa’s reseller and VPS plans offer substantial SSD storage and advanced management tools, making it a balanced and cost-efficient choice for a wide range of hosting requirements.
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$3.49/mo:
Free domain & SSL, websites builder, premium themes & plugins, advanced caching, unlimited emails, faster sites, migration tools, SSH & GIT, multisite Value for price:6.7
|
WP Start ($2.95/mo):
1 website, 10 email addresses, 100GB SSD, free domain, SSL, staging. Value for price:8.6
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$3.69/mo:
Similar to $3.49 with slight variations Value for price:6.8
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WP Plus ($5.95/mo):
10 websites, 100 emails, 100GB SSD, free domain, SSL, staging. Value for price:8.6
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$13.49/mo:
Similar to $3.69 with higher performance Value for price:7.0
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WP Pro ($5.95/mo):
Unlimited websites, emails, SSD, free domain, wildcard SSL, staging. Value for price:8.9
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| N/A |
WP Ultra ($10.95/mo):
Unlimited websites, emails, SSD, free domain, wildcard SSL, staging, Jetpack Premium, 10GB backups. Value for price:8.9
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$12.99/mo:
Free domain & SSL, themes, plugins, advanced caching, emails Value for price:6.7
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Essentials ($2.95/mo):
2 websites, 50GB NVMe, 10 emails, builder, domain, SSL. Value for price:8.6
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Core ($3.19/mo):
Free SSL, 2 websites, 100GB SSD, unlimited bandwidth, 10 emails, security suite, backups, Monarx Security ($19.99 Value), adv caching Value for price:7.8
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Growth ($6.95/mo):
10 websites, 100GB NVMe, 100 emails, builder, domain, SSL, staging. Value for price:8.7
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Launch ($4.99/mo):
Free domain & SSL, 25 websites, NVMe, unlimited bandwidth & emails, security suite, backups, Monarx Security ($19.99 Value), adv caching Value for price:8.5
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Premium ($6.95/mo):
Unlimited websites, 200GB NVMe, emails, builder, domain, SSL, staging, domain privacy. Value for price:8.8
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WP Pro ($11.49/mo):
Free domain & SSL, unlimited websites, NVMe, bandwidth & emails, security suite, Monarx Security ($19.99 Value), adv caching Value for price:9.0
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Elite ($14.95/mo):
Unlimited websites, NVMe, unlimited emails, builder, domain, wildcard SSL, staging, domain privacy, firewall. Value for price:8.9
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R-1000N ($16.99/mo):
80GB SSD, 1000GB bandwidth, 25 cPanels, unlimited emails, security suite, SSL, backups, builder, 1 dedicated IP Value for price:8.0
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R-2000N ($26.99/mo):
160GB NVMe, 2000GB bandwidth, 50 cPanels, unlimited emails, security suite, SSL, backups, builder, 2 dedicated IPs Value for price:8.7
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Silver ($41.99/mo):
4 cores, 4GB RAM, 100GB SSD, 1TB bandwidth, 40 cPanels, unlimited emails, standard SSL, ded IPs (2) Value for price:8.5
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R-3000N ($39.99/mo):
200GB NVMe, unlimited bandwidth, 80 cPanels, unlimited emails, security suite, SSL, backups, builder, 3 dedicated IPs Value for price:8.8
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R-4000N ($49.99/mo):
300GB NVMe, unlimited bandwidth, 100 cPanels, unlimited emails, security suite, SSL, backups, builder, 5 dedicated IPs Value for price:9.0
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As a result in rare cases the prices displayed here can differ from the ones you see on their websites.
Enterprise plans
For enterprises, HostPapa offers a tiered VPS hosting service that begins with the Mercury plan at $19.99/month and scales up to more robust offerings like Venus and Earth. With features such as up to 125GB of SSD storage, 4GB memory, and access to 2 IP addresses, these plans are designed to support high-traffic and resource-intensive applications. InMotion, with its dedicated hosting starting at $35.00/month, offers isolated resources and hardened security, making it suitable for businesses requiring unmetered performance and superior stability. HostPapa’s pricing and comprehensive feature set make it an attractive option for enterprises looking for efficient and scalable hosting solutions.
Inmotion Hosting vs Hostpapa: Ease of setup
platform.
Score Components:
- Site migration (25%): Assesses whether the provider offers tools for site migration,
either automated or manual, and whether these services are free or require a fee. - Admin panel usability (35%): Evaluates the type of admin panel provided, such as the
standard cPanel or a custom solution, focusing on its accessibility and user-friendliness for both
technical and non-technical users. - Setup features (20%): Examines the availability and ease of use of various setup
features, including FTP accounts, file managers, email account setup, PHPMyAdmin, and easy CDN
configuration. - Help center quality (20%): Measures the quality and accessibility of the provider’s
help center resources, including articles and tutorials.
8.6
8.7
🏆 Winner HostPapa: HostPapa provides a seamless and user-friendly experience with zero-click WordPress installation and extensive support resources.
InMotion Hosting utilizes the standard cPanel, which is known for its ease of use and broad adoption. Users can familiarize themselves with the cPanel interface through a provided demo, making it accessible for both beginners and experienced users. The cPanel includes numerous features, such as one-click installs for popular applications like WordPress, offering a streamlined setup experience. On the other hand, HostPapa leverages the same standard cPanel but further simplifies the process with auto-installed WordPress. This zero-click installation is particularly beneficial for non-technical users who want to start building their site immediately. Both platforms cater to diverse user needs but HostPapa’s auto-installed WordPress offers an edge in simplicity.
Both InMotion Hosting and HostPapa provide efficient migration tools to assist in site transfers. InMotion Hosting offers free migration tools, which include a quick and efficient movement of sites with no downtime using a cPanel backup. They also provide their Launch Assist service for more complex migrations, ensuring a hassle-free transition. Similarly, HostPapa offers free website transfer services that promise a smooth migration without downtime. Both providers focus on delivering a seamless migration experience, but the ease and speed offered by HostPapa’s services are noteworthy.
InMotion Hosting supports its users with a comprehensive online support center that includes step-by-step education channels, community support forums, and 24/7 U.S.-based customer support via live chat, ticketing, and phone. HostPapa offers a comparable level of support with a comprehensive information center that boasts hundreds of searchable articles and downloadable manuals. Users also benefit from video tutorials and industry-leading 24/7 support available in four languages. HostPapa also provides a unique 30-minute one-on-one training session for select plans. Both help centers are thorough and accessible, but HostPapa’s multilingual support and individualized training sessions add extra value.
The platforms provide extensive knowledge bases filled with guides, how-to articles, and instructional content. InMotion Hosting offers a wide range of resources alongside 24/7 chat and phone support. HostPapa also boasts a detailed help center with an intuitive search function and around-the-clock support via live chat, phone, and ticketing, ensuring comprehensive user support.
User management
accessibility.
Score Components:
- Role customization (40%): Flexibility in creating and defining user roles and
permissions. - Ease of management (30%): User interface and tools for managing users.
- Access control (20%): Effectiveness of access control measures for different user
levels. - Scalability (10%): Ability to manage a growing number of users efficiently.
8.7
8.1
🏆 Winner InMotion Hosting: Offers more flexible and comprehensive WordPress user management capabilities.
InMotion Hosting provides extensive features for creating and managing WordPress user roles, such as Administrator, Editor, Author, Contributor, and Subscriber, each offering different levels of access and capabilities. The flexibility to add and manage different user roles assists in handling website operations more effortlessly. HostPapa, on the other hand, uses Plesk to manage additional user accounts and create user roles. It allows granular control over user permissions, such as managing sites, configuring security settings, and handling databases. However, the WordPress-specific functionality and the ability to customize user roles offered by InMotion Hosting give it a slight edge.
In terms of user interfaces and tools, InMotion Hosting relies on the WordPress dashboard and additional plugins like the User Role Editor for managing user roles. This interface is user-friendly, highly customizable, and well-integrated with WordPress, making it easier for users to navigate and use. HostPapa uses the Plesk control panel, which is more technical and may require a steeper learning curve for non-technical users. Plesk offers a comprehensive set of tools and options for user management but can be overwhelming for beginners.
Access control measures and scalability are well-implemented in both hosting platforms, but InMotion Hosting stands out with its ability to customize user roles using WP-CLI, a command line tool. This capability allows for the creation of custom roles and assigning specific permissions efficiently, making it suitable for growing websites with increasing user numbers. HostPapa’s Plesk offers detailed permission settings and the ability to deactivate user accounts without deleting them, which is useful but slightly less versatile in managing a large number of users compared to InMotion’s WordPress-specific features.
InMotion Hosting user roles table:
| Role | Description | Access highlights |
|---|---|---|
| Administrator | Full access to all administration features. | Can manage site settings, user roles, and all content. |
| Editor | Can publish and manage posts of all users. | Can edit, publish, and manage all posts. |
| Author | Can publish and manage their own posts. | Limited to managing and publishing their own content. |
| Contributor | Can write and manage their own posts. | Write and manage posts, but cannot publish them. |
| Subscriber | Can only manage their profile. | Limited to viewing content and managing their own profile. |
HostPapa user roles table:
| Role | Description | Access highlights |
|---|---|---|
| Manage users and roles | Manage additional users and roles. | Can add, modify, and delete user roles. |
| Create and manage sites | Handle domains and web hosting. | Can create and manage sites and settings. |
| Configure log rotation | Manage log rotation settings. | Control over log file management. |
| Configure spam filter | Manage SpamAssassin settings. | Requires mail account management permission. |
| Configure antivirus | Manage antivirus settings. | Requires mail account management permission. |
| Create and manage databases | Handle databases and users. | Can create, manage, export/import databases. |
| Data backup and restoration | Backup and restore subscription data. | Full backup and restoration capabilities. |
| View statistics | Access Plesk and web statistics. | Can view detailed usage and performance statistics. |
| Manage applications | Install and manage web applications. | Control over app installation and management. |
| Use Presence Builder | Design sites using Presence Builder. | Allows site building with provided tool. |
| Manage files | Upload and manage files. | Full access to File Manager. |
| Manage FTP accounts | Create and manage FTP users. | Can handle multiple FTP user accounts. |
| Manage DNS settings | Control over DNS configurations. | Can change DNS settings. |
| Manage mail accounts | Create and handle mail accounts. | Complete control over email management. |
| Manage mailing lists | Handle mailing lists. | Requires mail account management permission. |
Customer support
hosting provider.
Score Components:
- Support communication channels (30%): Measures the variety of customer support types
provided (live chat, chatbot, email, phone, etc.) - Availability (20%): Assesses the availability hours for each channel, including 24/7
support options. - Technical support quality (30%): Assesses whether the provider offers comprehensive
technical support, including hardware upgrades (e.g., HDD to SSD), software installations, and web
server configuration changes. - Enterprise support (20%): Checks if there are dedicated or priority support services
for enterprise-level customers.
8.3
8.8
🏆 Winner
HostPapa: A concise overview of support options and reliability.
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Phone support |
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Live chat support |
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Chatbot |
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Email/ticket support |
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Enterprise support (dedicated agent, priority support) |
InMotion Hosting offers 24/7 live chat and ticket support, alongside phone support available on weekdays. They manage to provide customer assistance through U.S.-based service teams and feature a comprehensive knowledge base. The company places a significant focus on step-by-step education channels and community forums, ensuring users have access to immediate help and in-depth guidance on various issues.
HostPapa also ensures 24/7 support availability via phone, live chat, and email/ticket support. With multiple international phone numbers, HostPapa makes it easier for customers across different regions to access help. Additionally, the option for a free 30-minute one-on-one training session with a HostPapa expert adds a personalized touch. Both providers boast detailed knowledge bases and quick response times, but HostPapa’s slightly higher score and additional training option give it a slight edge in customer support.
Inmotion Hosting vs Hostpapa: User feedback
InMotion Hosting receives mixed reviews from users, highlighting several strengths and weaknesses. Customers appreciate the variety of hosting plans, transparent pricing, robust uptime, and exceptional customer support. On the downside, some users experience slow servers on lower-tier plans and encounter long waiting times for customer support. Additionally, the platform’s user interface has received criticism for being somewhat difficult to navigate, and there are concerns about service outages and higher prices for premium features.
Overall, customers generally appreciate the ease of use, responsive customer support, and affordability of the hosting provider. Many users specifically highlight the excellent technical support and straightforward interface as significant advantages. However, some reviews mention downsides such as occasional transparency issues with billing, aggressive upselling tactics, and sporadic performance concerns like downtime or slow website speeds due to outdated technology. There are also mixed experiences regarding customer service efficiency, with some users facing frustrating delays while others commend the quick and knowledgeable support team.
Inmotion Hosting vs Hostpapa: FAQ
Which platform is better suited for hosting WordPress websites?
InMotion Hosting is better suited for hosting WordPress websites due to its optimized environments with advanced security and performance tools like UltraStack Technology and NVMe SSD storage. HostPapa also offers robust WordPress hosting with features like staging environments and free domain registration, but InMotion’s specialized focus on growth and high-traffic capabilities gives it an edge for WordPress hosting.
Which platform offers better customer support?
Both InMotion Hosting and HostPapa offer comprehensive customer support including 24/7 live chat, phone support, and robust online knowledge bases. However, HostPapa has a slight edge with its multilingual support and unique 30-minute one-on-one training sessions, making it more accessible and user-friendly for international customers and those who need personalized help.
Which hosting service offers more scalability options for growing websites?
InMotion Hosting offers more scalability options for growing websites with a range of flexible plans from shared hosting to dedicated servers, including managed and unmanaged options. The company’s multiple data centers and advanced technology ensure better performance and scalability, whereas HostPapa provides scalable solutions but lacks detailed information on elastic scaling and automatic upgrades.
How do the backup and recovery services compare between the two platforms?
Both InMotion Hosting and HostPapa offer robust backup and recovery services, but with slight differences. InMotion provides automatic backups with its Backup Manager, whereas HostPapa offers automated daily backups and a comprehensive CDN for secure data distribution. HostPapa includes automated backups at no extra cost for the first year, adding a level of convenience and value.
What are the differences in the control panels offered by each hosting service?
InMotion Hosting uses the industry-standard cPanel, known for its user-friendly interface and comprehensive features, including one-click installs for popular applications. HostPapa also uses cPanel but adds simplicity with auto-installed WordPress, providing a zero-click installation process beneficial for non-technical users. Both control panels cater to different needs, but HostPapa’s streamlined setup offers an edge in simplicity.
The making of this blog
We followed a clear, step-by-step process to write and research this article.
