Interserver vs Chemicloud: guide for 2024

Interserver vs Chemicloud: Final verdict

Looking over InterServer vs. ChemiCloud, it’s clear why both hosts are so popular. They have both hosted millions of
websites that run on WordPress for decades, building up a loyal customer base.

• 
  ChemiCloud (Overall grade: 8.5)
  
  is highly regarded for its excellent uptime of 99.99% and 100% network reliability, making it an outstanding choice for consistent and secure hosting. It leverages advanced technologies like LiteSpeed Web Server, HTTP/3 Protocol, and 100% NVMe Storage, significantly enhancing website speed and performance. Users appreciate their extensive customer support, fast server speeds, and additional features like automatic backups and a user-friendly control panel. However, some limitations in customization and storage have been noted, though these are minor compared to the overall stellar performance. ChemiCloud is a great fit for individuals and small businesses seeking reliability and efficiency.
• 
  InterServer (Overall grade: 8.1)
  
  offers notable long-term performance with 99.99% uptime, backed by Cloudflare CDN and technologies like SSD Caching and RAID-10 Storage. It’s particularly suitable for high-traffic and multimedia websites due to its dedicated resources and speed optimization features. Despite these strengths, some users have reported occasional downtime and inconsistent speeds during peak traffic times. Moreover, while it offers comprehensive support options, some users experience delays in response times. Nonetheless, InterServer’s fixed pricing model, reliability, and unlimited storage and bandwidth make it a viable option, particularly for small to medium-sized websites seeking substantial, no-nonsense hosting solutions.

Hosting types offered

Both platforms provide a variety of hosting types, each designed to meet the different needs of users.

Although both offer a variety of hosting plans tailored to different needs, in
certain cases, one platform may prove to be more suitable.

Detailed comparison

🏆 Winner ChemiCloud: Dependable and highly efficient web hosting service with exceptional uptime and support.

InterServer delivers a commendable 99.99% uptime over long-term performance monitoring, backed by Cloudflare CDN and a range of technologies for optimal reliability. With route optimization for faster loading times and InterShield Security, it ensures secure and consistent performance. The reliance on Cloudflare’s global network and proprietary caching mechanisms guarantees consistent uptime of 99.9%.

On the other side, ChemiCloud guarantees an impressive 99.99% uptime and 100% network uptime, making it extremely reliable for hosting needs. With proactive 24/7 server monitoring, DDoS protection, and real-time network protection, ChemiCloud ensures uninterrupted service and robust security. Furthermore, with server locations spread across multiple continents, it offers a global reach, ensuring swift loading speeds regardless of geographical location.

🏆 Winner ChemiCloud: Provides top performance and excellent features tailored for optimal website speed and reliability.

Both InterServer and ChemiCloud offer high-performance hosting solutions, but there are some differences worth noting. ChemiCloud makes use of LiteSpeed Web Server, HTTP/3 Protocol, and 100% NVMe Storage which significantly enhance website speed. InterServer leans on SSD Caching Servers, Raid-10 Storage, and a 10GB Cisco Network for its speed optimization, paired with free Cloudflare CDN for faster load times. Both providers offer globally distributed data centers, but ChemiCloud has more locations, including cities in Asia, Australia, and Canada, ensuring lower latency worldwide.

Website Speed

ChemiCloud clearly invests in cutting-edge technologies like LiteSpeed Web Server and NVMe Storage to maximize speed and performance, while InterServer uses SSD Caching and a specialized 10GB Cisco Network. HTTP/3 Protocol and Redis caching further streamline ChemiCloud’s website performance. Although InterServer maintains competitive speed with its advanced storage and caching methods, ChemiCloud goes the extra mile by incorporating features like CSS/JS/HTML minification and APC/OPcache, delivering better overall speed.

Scalability

InterServer provides easy scalability where users can transition to VPS or Dedicated Servers without downtime. Unfortunately, the exact cost for scaling was not specified. ChemiCloud offers an elastic scaling model where users can easily upgrade plans, though the specifics around dedicated servers and the cost for scaling were not detailed. Both hosting services allow for growth, but InterServer emphasizes a smooth transition with guaranteed no downtime, offering a slight edge in flexibility for long-term scaling.

🏆 Winner
ChemiCloud: ChemiCloud offers a suite of advanced features, ensuring robust security and reliable hosting services.

Technical security measures:

InterServer and ChemiCloud both offer free SSL certificates to secure website traffic. InterServer provides InterShield Security with in-house developed solutions, including a machine learning firewall and an automatic virus scanner. ChemiCloud uses Imunify360 for proactive defense, offering firewall protection and real-time network monitoring. InterServer supports PHP versions up to 8.3, while ChemiCloud supports a wider range, including versions from 5.6 to 8.2. Both hosts ensure email protection and spam filtering, but ChemiCloud additionally employs KernelCare for rebootless kernel patching.

Operational security measures:

InterServer uses Inter-Proxy Caching for efficient content delivery and Inter-Insurance for account cleanup of compromised accounts. ChemiCloud relies on CloudLinux OS for tenant isolation and account stability. InterServer’s data centers boast physical security with 24/7 surveillance, while ChemiCloud offers 24/7 network monitoring and advanced DDoS protection. Both providers implement end-to-end email encryption, but InterServer features anonymous email creation to boost user privacy. Spam and virus protection mechanisms are robust in both, though ChemiCloud additionally provides daily website backups.

Compliance and certifications:

Both InterServer and ChemiCloud comply with GDPR requirements. ChemiCloud has a clear GDPR compliance framework with a downloadable Data Processing Addendum (DPA). Specific details about PCI compliance were not provided for either host. HIPAA compliance was also not specified. ChemiCloud’s commitment to GDPR is evident through procedural and legal reviews.

🏆 Winner ChemiCloud: ChemiCloud offers a robust set of features catering to various user needs, standing out among its competitors.

Both InterServer and ChemiCloud offer extensive features designed to meet the needs of different user types, but there are notable differences. InterServer provides a strong backbone with unlimited storage space, data transfer, and FTP accounts. It also boasts RAID-10 storage, speed optimizations, and a Cloud Linux OS, making it suitable for users seeking reliability and performance. Its weekly backups and inclusion of a free Cloudflare CDN offer additional security and speed benefits. However, it lacks a clearly stated website builder, which may be a deciding factor for users looking for easy site creation options.

ChemiCloud, on the other hand, impresses with a comprehensive suite of hosting solutions including Drupal and Shared Hosting starting at competitive prices. It offers free domain registration, website migrations, and SSL certificates. Notably, ChemiCloud provides a 20-day backup system and extensive email features. The inclusion of a website builder in the form of Softaculous 1-Click App Installer, along with support for multiple PHP versions and WP-CLI, makes it user-friendly and flexible. SSH and SFTP access are also available, ensuring secure file transfers and access to the server, which is an advantage over InterServer.

Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both InterServer and ChemiCloud offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.

Email services:

Email services at ChemiCloud are provided through a partnership with 2 GB mailbox storage per account, email forwarders, webmail, MailChannel for reliable email delivery, and spam filters. Its support for email autoresponders and ability to set up custom email campaigns is a substantial advantage for businesses. InterServer does not provide explicit details on its email services, making ChemiCloud the clear winner in this context.

🏆 Winner ChemiCloud:ChemiCloud provides a better hosting service by meeting the diverse needs of users while also offering economically appealing plans.

Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.

InterServer offers competitive plans across multiple hosting types, such as the affordable $2.50/month Standard Web Hosting with inclusions like unlimited storage, bandwidth, and free SSL certificates. ChemiCloud, on the other hand, also provides various cost-effective options with notable features. Their WordPress and shared hosting plans begin as low as $2.95/month and encompass perks such as 20 GB NVMe storage and unlimited bandwidth. Both providers extend VPS hosting options, with InterServer’s starting at $6.00/month for 30GB SSD storage, whereas ChemiCloud begins at $29.95/month with 80 GB NVMe storage. Each company has unique selling points, yet ChemiCloud edges out InterServer due to additional server locations and enhanced CPU/RAM capabilities in its higher-tier plans.

Enterprise plans

InterServer offers tailored plans for larger-scale businesses through its Reseller Hosting and VPS options. Their top-tier Reseller plans range from $19.95 to $69.95 per month, offering extensive SSD storage, high-transfer rates, and management features. ChemiCloud’s enterprise-grade plans are found primarily in their Cloud hosting offerings, which include fully managed options with higher storage capacities, extensive bandwidth, and priority support. ChemiCloud’s Cloud 3 plan, priced at $89.95/month, provides robust specifications suitable for demanding enterprise applications.

🏆 Winner ChemiCloud: Offers user-friendly setups and extensive self-support resources.

InterServer employs standard cPanel and DirectAdmin, which are known for their simplicity and ease of use for both technical and non-technical users. These control panels provide a web-based interface that allows users to manage their websites effectively, offering features like email account creation, disk usage stats, and more. The availability of 461 one-click script installations also simplifies setting up a wide range of applications, from CMS systems to e-commerce platforms. In contrast, ChemiCloud uses Softaculous for one-click app installs, which is equally user-friendly and comprehensive. Their client area is particularly intuitive, providing a quick start tour and an easy-to-navigate dashboard that incorporates essentials like disk usage stats and drag-and-drop website building tools.

InterServer provides a wealth of helpful articles, comprehensive tools, and 24/7 support through phone, live chat, and ticket systems. Their knowledge base covers a variety of topics, such as adding DMARC records and opening firewall ports. ChemiCloud also excels in this regard, offering a detailed knowledge base and self-support center that includes sections on getting started, domains, hosting management, and more. Their support is available 24/7, with a first reply time of 10 minutes for tickets and real-time chat options. The extensive resources and accessibility make ChemiCloud a strong contender in providing customer support.

When it comes to website migration, both InterServer and ChemiCloud offer free migration services, but there are differences in their approaches. InterServer provides a straightforward free migration service for standard shared hosting accounts, which requires users to have a full cPanel backup ready for upload. ChemiCloud, on the other hand, promises a fast and hassle-free migration process with zero downtime, facilitated by their support team. Both platforms ensure a smooth transition, making it easy for users to switch hosting providers with minimal disruption.

Both platforms provide a detailed knowledge base and self-support center that ensures a strong foundation for users to manage their websites effectively.

🏆 Winner
ChemiCloud: Offering comprehensive user management and user roles functionality.

InterServer and ChemiCloud both provide substantial functionalities for managing user roles and permissions. InterServer leverages control panels like cPanel, Plesk, and DirectAdmin to create and manage user accounts, set permissions, and assign roles, though details are generally linked to the capabilities of these control panels themselves. ChemiCloud, on the other hand, offers a more defined approach through its cPanel User Manager, which simplifies the process of adding, editing, and deleting subaccounts, making it user-friendly and efficient for managing a wide range of user roles.

In terms of user interfaces and tools for managing users, InterServer relies on the standard interfaces provided by cPanel, Plesk, and DirectAdmin. These control panels are industry-standard, offering intuitive navigation and well-organized tools for account management. ChemiCloud’s cPanel User Manager stands out with its dedicated and straightforward interface for managing subaccounts and team members. ChemiCloud’s interface makes it easier for users to handle various management tasks without needing extensive technical knowledge, thereby increasing overall efficiency for its users.

When evaluating access control measures and scalability to manage growing user bases, both platforms offer robust solutions. InterServer’s use of established control panels ensures solid performance and reliability, suitable for users who are familiar with these tools. ChemiCloud goes a step further by providing comprehensive options to assign specific permissions to roles like Administrator, Database, Email, and Web, enhancing its capability to effectively manage expanding teams. It also ensures that security risk warnings are clearly communicated, thus improving overall access control.

ChemiCloud user roles table:

🏆 Winner
InterServer: Known for its extensive customer support coverage and fast response times.

InterServer and ChemiCloud both offer 24/7 customer support, but their services differ in several ways. InterServer provides chat and phone support for general inquiries, with designated hours for account verification, renewals, and cancellations. Technical assistance is available from 7 a.m. to midnight EST, via phone or a Help Ticket for email support. They have separate contact numbers for US and international customers. However, some users have reported issues such as slow response times and communication difficulties, often attributed to outsourcing.

On the other hand, ChemiCloud also offers round-the-clock support via live chat, phone, and tickets, with a notable emphasis on providing comprehensive tech support across all plans. On higher-tier plans, ChemiCloud offers advanced technical support, assisting with significant hosting changes like server configurations and software installations. While ChemiCloud generally receives positive feedback, some complaints highlight longer wait times for resolving complex issues, a challenge common in the hosting industry.

Interserver vs Chemicloud: User feedback

Overall, users appreciate the feature-rich services and competitive pricing of this hosting provider, highlighting its 24/7 customer support, fast server speeds, and user-friendly control panel. Many reviewers find the unlimited storage and bandwidth beneficial, particularly for small to medium-sized websites. However, some users have reported occasional server downtime and inconsistent speeds, which can be problematic during high traffic periods. Additionally, there are mentions of subpar interfaces and delayed support responses, but these issues are often balanced by the company’s reliability and straightforward, fixed pricing model.

ChemiCloud is highly praised for its exceptional customer service, largely attributed to its knowledgeable and responsive support team that is available 24/7. Users appreciate the reliable server performance, user-friendly control panel, and valuable features such as automatic backups and easy setup. Although there are some mentions of limited customization options and storage, the overall sentiment is overwhelmingly positive, highlighting ChemiCloud as a standout hosting provider that delivers on its promises. It is recommended for both small businesses and individuals seeking a dependable and efficient hosting solution.

Interserver vs Chemicloud: FAQ