Interserver vs Hawk Host: guide for 2024

Interserver vs Hawk Host: Final verdict


Comparing InterServer and Hawk Host reveals that both offer reliable services but with distinct strengths and weaknesses.


  • Hawk Host (Overall grade: 8.4)

    ensures optimal performance with a 99.9% uptime guarantee, extensive global data centers, and proactive malware scanning. Its NVMe storage, LiteSpeed Web Servers, and daily backups make it a top pick for fast, secure, and dependable hosting. Hawk Host excels in ecommerce hosting with superior support and advanced features, and its attractive user management and email services further enhance its appeal to businesses.

  • InterServer (Overall grade: 8.1)

    provides compelling features with a 10GB Cisco Network and SSD Caching Servers for high-traffic and multimedia websites. Its diverse hosting plans, free Cloudflare CDN, InterShield Security, and guaranteed email delivery offer strong performance and reliable security. Despite only having data centers in the USA, its route optimizations ensure decent global speeds. Issues with occasional downtime and slower support response times do affect its overall appeal slightly.

Overall grade:8.1

Overall grade:8.4

Uptime and Availability 8.7 9.0
Hosting Performance 8.2 8.9
Hosting Security 8.3 8.5
Price 8.1 8.7
Hosting Features 6.2 6.7
Ease Of Setup 8.7 9.0
User Management 7.4 8.1
Customer Support 9.0 8.6
User feedback 4/5 5/5

Hosting Comparison Table

Both platforms provide a variety of hosting types, each designed to meet the different needs of users.

Shared Hosting
Cloud Hosting
WordPress Hosting
Ecommerce Hosting
VPS Hosting
Dedicated Hosting

Although both offer a variety of hosting plans tailored to different needs, in certain cases, one platform may prove to be more suitable.

WordPress
Tie: Both offer features and tools optimized for WordPress hosting, including one-click installers and automatic updates.

Ecommerce
Hawk Host: offers superior support, reliability, and advanced features, making it a better choice for businesses prioritizing long-term growth and stability in their ecommerce endeavors.

Agencies
Tie: Both platforms provide flexible options including reseller hosting and comprehensive support, making them suitable for agencies.

High-traffic websites
InterServer: provides numerous server optimizations, including a faster network and better speed optimization for heavy traffic.

Multimedia websites
InterServer: features like SSD Caching Servers and a 10GB Cisco Network make it more suitable for multimedia and resource-heavy sites.

Detailed comparison

Uptime and availability

Evaluates the average uptime statistics, uptime guarantee and overall availability of the hosting
provider

Score Components:

  • Uptime percentage (30%): evaluates the uptime statistics in given period of time
  • Uptime guarantee (20%): Assesses if the platform offers an uptime guarantee and
    whether the actual uptime matches the promised guarantee.
  • General performance (25%): Evaluates how fast is the average response time and overall
    it’s stability.
  • Responsiveness (10%): Adaptability to different devices and screen sizes.
  • Availability (25%): Reflects the total downtime and number of outages.

8.7
9.0

🏆 Winner Hawk Host: Hawk Host stands out due to its superior uptime and broader global data center presence.

Hawk Host offers a 99.9% uptime guarantee with compensation for any downtime, making it a reliable choice. With data centers spread across the globe, including the USA, Singapore, and Amsterdam, they ensure faster access and redundancy. Their enterprise-grade servers and proactive malware scanning enhance the overall availability and performance. Their 24/7 support and daily backups solidify their commitment to uptime and customer satisfaction.

InterServer offers a similar 99.9% uptime guarantee and leverages Cloudflare’s global network for content delivery. Their route optimization and server capacity management further improve performance. Despite having data centers only in the USA, they maintain decent global loading speeds. Additional features like InterShield Security and guaranteed email delivery contribute to their uptime and reliability.

Which one has better hosting performance?

Evaluates the platforms hosting speed and performance tools
Score Components:

  • Hosting speed (30%): This includes SSD quality, Load times, PageSpeed score ranges,
    additional information on website speed, built-in plugins for performance enhancement, available caching
    methods, and CPU/RAM options
  • CDN (20%): Considers whether CDN is available or not, whether it’s free or paid, and
    the quality of the CDN service
  • Available data centers (30%): Evaluates the number of data centers and their locations
    globally.
  • Scalibility (20%): Looks at whether elastic scaling is available, the process required
    to scale (manual upgrade vs. automatic scaling), the presence of dedicated servers, and the costs
    associated with scaling.

8.2
8.9

🏆 Winner HawkHost: Efficient and feature-rich hosting service for web projects of all sizes.

HawkHost and InterServer are strong competitors in web hosting, but HawkHost offers slightly better performance overall. Both hosting services utilize SSD storage, but HawkHost includes NVMe for faster data access. InterServer leverages a 10GB Cisco Network and Ultra-Fast Web Server technology along with SSD Caching Servers and RAID-10 Storage. HawkHost has fewer data centers but compensates with 40Gbps server connectivity and multiple global locations. Both offer Cloudflare CDN, though InterServer includes it for free, while HawkHost’s package is optimized for Cloudflare, benefiting DNS management and security.

Website Speed

InterServer’s speed is enhanced by SSD Caching Servers, RAID-10 Storage, and other optimizations like route optimization and the latest server technologies. It promises reduced load times and consistent page speed improvements, supported by a 10GB Cisco Network. HawkHost uses NVMe storage and Leaner LiteSpeed Web Servers, contributing to rapid page loads even under high traffic. Both services provide caching options, but InterServer’s Inter-Proxy Caching further supports heavy request loads.

Scalability

Both InterServer and HawkHost offer scalable solutions, but the specifics vary. InterServer allows seamless migration to VPS or Dedicated Servers without downtime, while detailed cost information for scaling isn’t provided. HawkHost offers cloud compute starting at $5.00 per month and shared hosting from $2.24 per month, providing flexible plans for various needs. Automated upgrades and detailed elasticity options are unspecified for both.

Which one has better security features?

Reflects the platforms security measures, data privacy, backups and adherence to legal
and regulatory requirements

Score Components:

  • Technical security measures (40%): This includes encryption, firewalls, DDoS
    protection, secure configurations, server monitoring, access control and availability of security addons
    (e.g Sitelock security).
  • Operational security measures (30%): Encompasses data privacy, backups and data
    redundancy.
  • Compliance and certifications (20%): Adherence to legal and regulatory requirements
    (e.g., GDPR, HIPAA) and possession of certifications (e.g., ISO 27001, SOC 2).
  • Business and reliability (10%): Factors in the provider’s reputation, uptime
    guarantees, and customer support.

8.3
8.5

🏆 Winner
Hawk Host:
Robust security measures and reliable performance make it a preferred choice for hosting.
Both InterServer and Hawk Host, have notable differences in their approaches to technical and operational
security, as well as in their compliance with regulations.

Technical security measures:

InterServer and Hawk Host utilize various tools to enhance technical security. InterServer provides free SSL certificates and supports up to PHP 8.3, adding layers of security and compatibility with newer web technologies. Additionally, their in-house InterShield Security, featuring a machine learning firewall, and data-driven malware database, creates an advanced security perimeter. Hawk Host offers multiple types of SSL certificates, each with significant warranties, and comprehensive DDoS protection. Their proactive malware scanning and daily backups contribute to a solid safety net. While Hawk Host doesn’t specify their PHP support range, Hawk Host’s DDoS protection notably strengthens its defenses.

Operational security measures:

For operational security, InterServer offers end-to-end email encryption, brute-force protection, and Inter-Proxy caching, which helps manage load spikes efficiently. Their physical data center security, including 24/7 staffing and CCTV surveillance, ensures robust protection against physical threats. Hawk Host supports operational security with SSH access and CloudFlare optimization, enhancing DNS management and offering superior cloud-based security. The enterprise-grade XEON/EPYC servers used by Hawk Host bolster reliability, while daily backups safeguard data effectively.

Compliance and certifications:

InterServer’s offerings lack explicit mentions of GDPR and PCI compliance, whereas Hawk Host clearly articulates its GDPR adherence. Hawk Host’s proactive approach includes updating software and policies to meet GDPR standards, ensuring data protection for EU residents. PCI compliance information remains unspecified for both providers, reflecting a need for clarification on transaction-related security measures across the board.

SSL certificate Free AlphaSSL, DomainSSL, Organization SSL, ExtendedSSL
Additional security features InterShield Security, Inter-Proxy Caching, Self-healing hardware Proactive malware scanning, daily backups, DDoS protection
PHP versions Up to PHP 8.3 Not specified
GDPR compliance Implied by privacy emphasis Yes
HIPAA compliance Not specified Not specified
PCI compliance Not specified Not specified

Hosting features

Looks at the features offered by hosting platforms
Score Components:

  • Domains (20%): Assesses the availability of a free domain, domain purchase options, and
    pricing
  • Email (15%): Considers if the provider offers full email hosting, or is reselling
    third-party service, and if the email is only transactional or not
  • Website builder (15%): Checks if website builder is available, and it’s user
    friendliness and overall the level of customization allowed.
  • Staging environment (20%): Determines if a staging environment is available, allowing
    for testing changes before going live.
  • FTP & SFTP accounts (10%): Evaluates if and how easily users can access FTP and
    SFTP accounts
  • Git and SSH access (20%): Assess whether Git is integrated into the hosting service and
    if SSH access is provided

6.2
6.7

🏆 Winner Hawk Host: A feature-rich hosting provider with superior security and daily backups.

Both InterServer and Hawk Host offer a wide array of features catering to different user needs. InterServer provides unlimited storage, data transfer, and FTP accounts, making it an attractive option for users who need extensive storage and file management capabilities. The platform also integrates with Cloudflare CDN and offers weekly backups, which helps in maintaining website performance and data security. InterServer does not explicitly mention website builder services, which might require users to seek third-party solutions for creating their sites. Meanwhile, its domain registration policies are standard, but specific details about additional fees, if any, are not clearly provided.

Hawk Host distinguishes itself with its cPanel control panel and daily backups, which enhances user experience and data safety. Its proactive malware scanning and Imunify360 WAF provide robust security measures. Hawk Host supports over 380 one-click app installations, simplifying the process for users to set up applications like WordPress and Joomla. It includes LiteSpeed Web Server and SSD/NVMe storage, which further optimize website speed and reliability. Users also benefit from free SSL certificates and a 30-day money-back guarantee, adding to the platform’s attractiveness. The inclusion of enterprise-level spam filtering and unlimited email accounts highlight Hawk Host’s comprehensive email hosting services, which could be decisive for business users.

Free domain No No
Free SSL Yes Yes
Email hosting Yes Yes
Website builder Not listed Yes
Staging environment Not listed Yes
FTP & SFTP accounts Yes Yes
Git and SSH access Not listed Yes
Free backup Weekly Daily
Money-back guarantee Not listed Yes, 30 days
In some cases hosting providers offer different features based on various components like
a location.
As a result in rare cases the features mentioned here can differ from the ones you see on their websites.

Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both InterServer and Hawk Host offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.

Email services:

InterServer provides unlimited email accounts, complementing its unlimited storage offer, but it doesn’t specify advanced security or spam filtering features. Hawk Host, on the other hand, excels with enterprise-level spam filtering through SpamExperts and supports unlimited email accounts. This focus on email security and user convenience makes Hawk Host a more compelling choice for businesses that prioritize secure and efficient email management.

Price

Looks at the cost-effectiveness and value for money of each platform.
Score Components:

  • Plan value (40%): What each pricing tier offers.
  • Transparency and clarity (30%): Clearness of pricing structures.
  • Flexibility of plans (20%): Range of options to suit different budgets.
  • Hidden costs (10%): Additional expenses not included in the plan.

8.1
8.7

🏆 Winner Hawk Host: Hawk Host: A reliable hosting provider with a variety of competitively priced plans and distinctive features.

Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.

InterServer offers a range of hosting plans from Standard Web Hosting at $2.50/month to various VPS and Reseller Hosting options, including a free Student Web Hosting plan. Hawk Host, on the other hand, provides tiered pricing for its Shared, VPS, and Cloud Compute hosting plans. For example, Hawk Host’s Primary Shared Web Hosting plan costs $3.74/month, while the professional and professional+ plans offer additional storage and unlimited bandwidth. Both providers also support WordPress hosting, but the pricing and included features vary.

1 Core $6.00

1 website, 30GB storage, 2TB transfer, 2048MB memory, Free Migration Service, Easy Control Panel, High Performance Storage

Value for price:8.5

Primary Plan $3.74

Unlimited websites, 10,000MB SSD storage, Unlimited bandwidth, Proactive Malware Scanning, Daily Backups, Free Memcached Server, Free Redis Server

Value for price:9.0

Standard Web Hosting $2.50

Unlimited websites, Unlimited storage, Unlimited transfer, Free SSL Certificates, 24/7 Support, 99.9% Uptime Guarantee, Free Website Migration

Value for price:8.8

Primary Plan $3.74

Unlimited websites, 10,000MB SSD storage, Unlimited bandwidth, Proactive Malware Scanning, Daily Backups, Free SSL Certificates

Value for price:8.6

VPS Special $6.00

1 website, 30GB SSD storage, 2GB RAM, Unlimited support, 99.9% Uptime Guarantee, Instant Activation

Value for price:8.6

1 GB Plan $5.00

Unlimited websites, 30GB SSD storage, 2TB bandwidth, 1GB RAM, Full Root Access

Value for price:8.7

In some cases companies have different prices based on various components like a location. As a result in rare cases the prices displayed here can differ from the ones you see on their websites.

Enterprise plans

InterServer’s Reseller Hosting plans range from $19.95/month to $69.95/month, offering features like unlimited accounts, high disk space, and bandwidth options. Hawk Host’s VPS Hosting plans start at $5/month and go up to $160/month, providing significant SSD storage and RAM, along with full root access and high bandwidth, suitable for enterprise needs. InterServer’s plans are more focused on extensive support and straightforward pricing, while Hawk Host offers varied plans with high flexibility and comprehensive resource allocation.

Interserver vs Hawk Host: Ease of setup

Evaluates the ease of setting up and migrating websites on the hosting
platform.

Score Components:

  • Site migration (25%): Assesses whether the provider offers tools for site migration,
    either automated or manual, and whether these services are free or require a fee.
  • Admin panel usability (35%): Evaluates the type of admin panel provided, such as the
    standard cPanel or a custom solution, focusing on its accessibility and user-friendliness for both
    technical and non-technical users.
  • Setup features (20%): Examines the availability and ease of use of various setup
    features, including FTP accounts, file managers, email account setup, PHPMyAdmin, and easy CDN
    configuration.
  • Help center quality (20%): Measures the quality and accessibility of the provider’s
    help center resources, including articles and tutorials.

8.7
9.0

🏆 Winner Hawk Host: Offers easy-to-use tools and extensive support, making it a preferred choice for web hosting.

InterServer and Hawk Host both provide user-friendly control panels that facilitate site management. InterServer employs cPanel and DirectAdmin, which cater to admins, resellers, and end-user website owners, offering a simple interface accessible via a web browser. This makes managing websites intuitive even for non-technical users. Additionally, InterServer supports 461 one-click script installations, including popular CMS platforms like WordPress, Joomla, and Drupal, further simplifying the setup process.

Hawk Host also uses cPanel, known for its straightforward navigation and comprehensive functionality. It integrates Softaculous for one-click installations of several popular applications such as WordPress and Joomla, streamlining the setup for users. Hawk Host includes free SSL certificates for all hosting plans and offers proactive malware scanning, which adds an extra layer of simplicity and security to the user experience.

InterServer provides a free migration service for standard shared hosting. Customers need to prepare a full cPanel backup, and the existing InterServer account should be empty to accommodate the backup. This is a significant advantage, especially for users unfamiliar with migration processes. Hawk Host does not mention a dedicated free migration service but focuses on support through its 24/7 availability, providing guidance for anyone needing assistance during migration.

InterServer’s help center includes 24/7 support through phone, live chat, and a ticket system, along with a knowledge base featuring articles on website management and various tools for launching a web presence. Hawk Host offers similar support structures with a comprehensive knowledge base, live chat, email, and even Twitter support. Hawk Host’s help center is extensive, covering a wide range of topics from billing to PHP programming. Both platforms ensure users have access to robust support networks whenever they need assistance.


The platforms provide extensive knowledge bases filled with guides, how-to articles, and instructional content. InterServer offers a wide range of resources alongside 24/7 chat and phone support. Hawk Host also boasts a detailed help center with an intuitive search function and around-the-clock support via live chat, phone, and ticketing, ensuring comprehensive user support.

User management

Assesses the platforms’ capabilities in managing user roles, permissions, and
accessibility.

Score Components:

  • Role customization (40%): Flexibility in creating and defining user roles and
    permissions.
  • Ease of management (30%): User interface and tools for managing users.
  • Access control (20%): Effectiveness of access control measures for different user
    levels.
  • Scalability (10%): Ability to manage a growing number of users efficiently.

7.4
8.1

🏆 Winner: Hawk Host: User-friendly and feature-rich user management system.

When comparing user management and role flexibility, Hawk Host shines due to its seamless process for adding and managing users. InterServer does provide control panels like cPanel, Plesk, and DirectAdmin, which facilitate some level of user and role management, yet the details are more oriented towards client and email management rather than comprehensive user roles. Hawk Host, on the other hand, offers a clear process for inviting new users, choosing permissions, and managing their access. This defines a higher degree of flexibility in creating and managing user roles and permissions effectively.

Regarding user interfaces and tools, InterServer’s reliance on industry-standard control panels such as cPanel, Plesk, and DirectAdmin means that users may benefit from a familiar and widely-used interface. These control panels are equipped with a variety of tools for managing user accounts, email addresses, and file permissions. Hawk Host provides a straightforward client area for user management, where users can add or modify permissions easily. The “User Management” page centralizes all necessary controls in an intuitive manner, possibly making it simpler for users unfamiliar with more complex control panel interfaces.

In assessing the effectiveness of access control measures, both InterServer and Hawk Host provide a range of options. InterServer’s control panels offer detailed permissions and role settings, which can be advantageous for users who need fine-grained control. Hawk Host’s process ensures efficiency by allowing the main account holder to distribute specific permissions to new users effortlessly. It supports a growing number of users without complications, providing an efficient solution for small to medium-sized businesses that may need to scale their user base.

Hawk Host user roles table:

Role Description Access highlights
Main Account Holder Primary user with full access to all account settings and services. Full permissions including billing, user management, and hosting configurations.
Authorized User Secondary user with permissions set by the main account holder. Can have all permissions or restricted access to specific functions like support tickets, service management, etc.

Customer support

Evaluates the quality, availability, and scope of the customer support offered by the
hosting provider.

Score Components:

  • Support communication channels (30%): Measures the variety of customer support types
    provided (live chat, chatbot, email, phone, etc.)
  • Availability (20%): Assesses the availability hours for each channel, including 24/7
    support options.
  • Technical support quality (30%): Assesses whether the provider offers comprehensive
    technical support, including hardware upgrades (e.g., HDD to SSD), software installations, and web
    server configuration changes.
  • Enterprise support (20%): Checks if there are dedicated or priority support services
    for enterprise-level customers.

9.0
8.6

🏆 Winner InterServer: Easy-to-use hosting with excellent customer support and quick resolution times.


Phone support







Live chat support







Chatbot







Email/ticket support







Enterprise support
(dedicated agent, priority support)






InterServer offers around-the-clock support through phone, live chat, email, and ticket systems, ensuring users get help whenever needed. They also provide migration services, proactive backups, and tech support with fast resolutions. Users benefit from a user-friendly control panel and an extensive knowledgebase, making problem-solving more accessible.

Hawk Host provides 24/7 support via phone, live chat, tickets, and even Twitter. They offer helpful resources like a knowledgebase and community forum. Though they provide free site migrations and a money-back guarantee, their limited on-site support and lack of enterprise-level support services make InterServer a more comprehensive choice for customer service.

Interserver vs Hawk Host: User feedback

Interserver
32 reviews
4 out of 5 stars
Hawk Host
1 reviews
5 out of 5 stars

Overall, users appreciate the feature-rich services and competitive pricing of this hosting provider, highlighting its 24/7 customer support, fast server speeds, and user-friendly control panel. Many reviewers find the unlimited storage and bandwidth beneficial, particularly for small to medium-sized websites. However, some users have reported occasional server downtime and inconsistent speeds, which can be problematic during high traffic periods. Additionally, there are mentions of subpar interfaces and delayed support responses, but these issues are often balanced by the company’s reliability and straightforward, fixed pricing model.

Based on the reviews, customers find this hosting provider to be a highly reliable solution, particularly appreciating the smooth transition process from other hosts and the helpful, efficient support. While some note that the hosting packages are slightly more expensive, they believe the superior quality of support and services justifies the cost in the long run. Overall, users feel that the company offers a stress-free and worthwhile hosting experience.

Interserver vs Hawk Host: FAQ

Which platform is better suited for hosting WordPress websites?


Both InterServer and Hawk Host are well-suited for hosting WordPress websites, offering features like one-click installers and automatic updates. However, since both platforms provide similar tools optimized for WordPress hosting, the choice between them would depend on other factors such as specific performance and feature needs.

Which hosting service offers better security features?


Hawk Host offers proactive malware scanning, daily backups, and comprehensive DDoS protection, along with various SSL certificates. InterServer provides free SSL certificates, InterShield Security, and a machine learning firewall, making both strong in security but slightly leaning towards Hawk Host for its additional protective measures.

Which platform offers better customer support?


Both platforms provide 24/7 support through various channels, including phone, live chat, and tickets. However, InterServer has a slight edge due to faster resolution times and comprehensive onsite support options.

Which hosting service offers more scalability options for growing websites?


InterServer allows seamless migration to VPS or Dedicated Servers without downtime, providing strong flexibility for scaling. Hawk Host offers flexible plans starting from $2.24 per month for shared hosting and cloud compute solutions, catering to various needs.

How do the providers handle email hosting and what features are included?


InterServer provides unlimited email accounts, but it doesn’t specify advanced security features. Hawk Host excels with enterprise-level spam filtering through SpamExperts and also supports unlimited email accounts, making Hawk Host more compelling for secure and efficient email management.

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