Interserver vs Name.com: guide for 2024

Interserver vs Name.com: Final verdict

Looking over InterServer vs. Name.com, it’s clear why both hosts are so popular. They have both hosted millions of
websites that run on WordPress for decades, building up a loyal customer base.

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  InterServer (Overall grade: 8.1)
  
  
  stands out with its extensive hosting options, including VPS and dedicated hosting, making it ideal for high-traffic websites and agencies needing scalable solutions. Its performance is bolstered by speed optimization features like SSD caching servers, a 10GB Cisco network, and a free Cloudflare CDN. Security is a strong point with InterShield Security and self-healing hardware among other measures. However, its lack of SSH access could be a limitation for developers. The user-friendly control panel combined with robust support options ensures a positive user experience, although some users have reported performance inconsistencies.
  
• 
  Name.com (Overall grade: 7.3)
  
  
  excels in providing a solid and reliable hosting service, notably strong in WordPress and ecommerce hosting with superior uptime and advanced security features. Its infrastructure, powered by DigitalOcean, offers global performance and superior CPU efficiency. Automated backups and free setups enhance ease of use and reliability. Though it lacks options like VPS and dedicated hosting, it makes up for it with comprehensive support and user-friendly management tools, which appeal to beginners and small business owners. However, performance issues and inconsistent customer service responses have been noted by some users.
  

Hosting types offered

Both platforms provide a variety of hosting types, each designed to meet the different needs of users.

Although both offer a variety of hosting plans tailored to different needs, in
certain cases, one platform may prove to be more suitable.

Detailed comparison

🏆 Winner Name.com: Offers superior uptime with strong security and performance features.

Name.com excels in uptime and response time, making it a solid choice for web hosting. With a 99.99% uptime guarantee and an average response time of 220ms, Name.com provides consistent and reliable service. The inclusion of free automated backups, regular server monitoring, and easy-to-use management tools simplifies website management. Offering comprehensive support options, including phone, live chat, and 24/7 ticket support, Name.com ensures high availability and user satisfaction.

InterServer provides a reliable hosting service with a strong focus on uptime and security. Boasting a 99.9% uptime guarantee, InterServer partners with Cloudflare to deliver high reliability and utilizes a robust network for content delivery. With a focus on performance, InterServer monitors long-term uptime, achieving a commendable 99.99%. Features like InterShield Security, route optimization, and proprietary caching mechanisms further enhance the hosting experience.

🏆 Winner
Name.com: For users who prioritize speed and advanced technological infrastructure, Sitrground is more suitable for high-demand websites that require reliable and fast global access.

Comparing the general performance of both hosting services, InterServer focuses on speed optimization through its ultra-fast web server, SSD caching servers, and a 10GB Cisco network, paired with a free Cloudflare CDN. It offers the latest server optimization and security technology. With a 99.9% uptime guarantee, it ensures servers are never overloaded, maintaining only 50% server capacity utilization. On the other hand, Name.com offers global performance through DigitalOcean’s cloud hosting, utilizing 2nd gen Intel Xeon Scalable processors. It also provides free backups, regular server monitoring, and a 99.9% uptime guarantee across its global data centers. Compared to InterServer, Name.com offers better CPU performance per dollar.

Website Speed

InterServer boosts website speed with its ultra-fast web server, SSD caching servers, and route-optimized network, enhancing load times and PageSpeed scores significantly. The free Cloudflare CDN provides an additional speed boost. Name.com’s performance is powered by DigitalOcean, delivering superior CPU performance and global data centers. With automated backups and regular server monitoring, Name.com ensures consistent speed and quick recovery if issues arise.

Scalability

InterServer’s scalability allows seamless transitions to VPS or Dedicated Servers without downtime, making it easy to deploy growing online projects. The scalability costs are not specified. Name.com offers flexible scalability options with easy memory and disk space upgrades as needed. They do not specify if the scaling happens automatically or the exact costs involved but assure excellent support for growing websites. Both hosting services offer robust scalability, though the details vary in transparency.

🏆 Winner
InterServer: A hosting provider with comprehensive security measures and advanced features.

Both InterServer and Name.com, have notable differences in their approaches to technical and operational
security, as well as in their compliance with regulations.

Technical security measures:

InterServer offers a robust set of technical security features, including free SSL certificates, support for multiple PHP versions up to 8.3, and proprietary InterShield Security that detects and blocks web attacks. Name.com, while providing a variety of SSL certificates with different validation levels, supports PHP versions from 7.0 to 8.0+. Name.com also offers other security features like password-protected directories and HTTP/2 support. InterServer’s self-healing hardware and caching mechanisms like LSCache and QUIC are standout features that enhance performance and security.

Operational security measures:

InterServer excels in operational security through its automated email security with end-to-end encryption and strong privacy measures, including anonymous email accounts with no IP logs. Their spam and virus protection is bolstered by AI-driven guaranteed email delivery. Name.com provides free automated backups, regular monitoring, SSH and SFTP access, as well as a 99.9% uptime guarantee. Both hosting providers utilize secure email practices, but InterServer’s comprehensive approach to email and data center security sets it apart.

Compliance and certifications:

Both InterServer and Name.com adhere to GDPR compliance, protecting user data privacy. Details about PCI compliance are not explicitly mentioned for either provider, though Name.com indicates adherence through secure data handling practices. HIPAA compliance is not specified for either hosting service, highlighting a potential area for improvement in regulatory adherence.

🏆 Winner
Name.com: Reliable and user-friendly hosting with enhanced security features.

InterServer and Name.com both offer robust hosting solutions, but with some key differences tailored to various user needs. InterServer focuses on providing unlimited resources, including storage, data transfer, and FTP accounts. Their infrastructure, such as SSD caching servers and a 10GB Cisco Network, ensures speed optimization and reliability. Cloud Linux OS and RAID-10 storage are notable features for users seeking stability and performance. However, InterServer lacks SSH access, which could be a limitation for developers wanting a secure, command-line interface.

Name.com offers a more accessible approach with features such as a one-click setup for popular CMS like WordPress and an intuitive cPanel for management. They provide automated backups every 48 hours, ensuring data safety. Name.com also includes SSH access, making it appealing for users requiring secure remote access. Additionally, their offerings of secure email encryption, spam protection, and free daily backups add layers of security and reliability. The presence of a straightforward website builder and free automated backups cater well to beginners and small business owners.

Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both InterServer and Name.com offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.

Email services:

Email services at InterServer includes email hosting without specifying particular features, while Name.com supports 100+ email accounts with enterprise-level webmail and secure encryption. Name.com also offers advanced spam protection and transactional email capabilities, making them a strong choice for users requiring comprehensive email solutions for their business needs.

🏆 Winner
Name.com: Offers a wide variety of hosting solutions tailored to different user needs.

Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.

InterServer offers a diverse range of hosting plans starting as low as $2.50/month for standard web hosting, featuring robust options like unlimited storage and email. In contrast, Name.com provides flexible and scalable cloud hosting plans powered by DigitalOcean starting at $6.00/month. While both companies offer strong WordPress hosting packages, with InterServer pricing from $6.00/month and Name.com at $29.95/year, Name.com takes the lead with its broader range of comprehensive hosting solutions and competitive pricing. Additionally, for students, InterServer offers a unique free web hosting plan for one year.

Enterprise plans

For enterprise needs, InterServer’s reseller hosting plans start at $19.95/month, offering up to 280GB disk space, 2000GB bandwidth, and unlimited accounts. This option is well-suited for businesses looking to manage multiple sites with comprehensive controls. Name.com’s DigitalOcean plans, scaling up to $96/month with 320GB SSD storage and 8 VCPUs, provide scalable and high-performance options ideal for growing enterprises requiring substantial server resources.

🏆 Winner: InterServer: Offers a user-friendly control panel with extensive features and a comprehensive migration service.

InterServer utilizes well-known control panels like cPanel and DirectAdmin, which are renowned for their accessibility and simplicity for users at all technical levels. Its interface allows for effortless management through a web browser, making the setup seamless even for beginners. The addition of 461 one-click script installations further simplifies the process, ensuring that users can quickly launch their preferred CMS or e-commerce platform without hassle. On the other hand, Name.com also uses cPanel, known for its user-friendly approach. Their hosting plans include a simple one-click setup for WordPress and other CMSs, which considerably reduces the time and effort required to set up a site. While both providers offer intuitive frameworks, the extensive script availability on InterServer gives it a slight edge in flexibility and ease of use for a variety of applications.

For migration, InterServer notably provides a free migration service for standard shared hosting accounts. Users need only prepare a full cPanel backup to be downloaded and ensure the new account contains no pre-existing data, as the migration will overwrite any content. Name.com does not explicitly mention a free migration service, focusing instead on the ease of setting up new sites with one-click installations and automated backups. While both hosts make starting fresh compellingly simple, InterServer’s free migration service can save significant time and effort for users transferring existing websites.

InterServer offers round-the-clock support via phone, live chat, and a ticket system with access to a rich knowledge base. Resources include articles on common issues and comprehensive training tools. In contrast, Name.com’s help center offers a wide array of support articles, a live chat service from 12am to 5pm MST, and a virtual bot for out-of-hours inquiries. Both providers present valuable resources, but InterServer’s 24/7 live support combined with its detailed articles make it a more comprehensive choice for those needing constant access to assistance.

The platforms provide extensive knowledge bases filled with guides, how-to articles, and instructional content. InterServer offers a wide range of resources alongside 24/7 chat and phone support. Name.com also boasts a detailed help center with an intuitive search function and around-the-clock support via live chat, phone, and ticketing, ensuring comprehensive user support.

🏆 Winner InterServer: Provides extensive user management features through widely-used control panels.

Comparing InterServer and Name.com in managing user roles, permissions, and accessibility reveals a clear disparity. InterServer leverages cPanel, Plesk, and DirectAdmin, offering flexibility in creating and managing user roles and permissions. Users have the ability to assign varying levels of access and manage accounts efficiently within these control panels. Name.com, on the other hand, lacks detailed information about their capabilities in user role and permission management. This absence of information places InterServer in a more favorable light as it offers documented solutions through its control panels, though specifics about Name.com remain unclear.

Users of InterServer benefit from an intuitive interface provided by cPanel, Plesk, and DirectAdmin. These platforms are renowned for their user-friendly management tools, enabling users to oversee accounts with ease. The availability of dedicated File Managers and email management tools further enhances user experience. The lack of detailed information on Name.com’s user management tools leaves much to be desired, making it difficult to assess the effectiveness of its interface. InterServer’s well-documented interfaces and tools stand out, suggesting a more seamless user management experience.

InterServer demonstrates effective access control measures suitable for managing a growing number of users efficiently. The inclusion of user management capabilities through cPanel, Plesk, and DirectAdmin allows for scalable solutions where roles and permissions can be dynamically adjusted. This enables businesses to maintain control as they expand. Due to insufficient information, assessing Name.com’s effectiveness in access control and scalable management is challenging. InterServer’s structured approach to access control offers a more reliable solution for enterprises with increasing user demands.

InterServer user roles table:

🏆 Winner InterServer: Known for more reliable and comprehensive customer support.

InterServer offers extensive customer support with 24/7 availability through phone, live chat, and a ticket system. Their support team generally responds within 30 minutes, aiming to resolve issues within 48 hours. Additionally, they provide a proactive backup service and a dedicated support team for managed services, ensuring users experience minimal downtime.

Name.com, while offering reliable live chat and email/ticket support, restricts phone support to specific hours. Their offering includes a virtual bot for after-hours assistance and a comprehensive knowledge base. Despite a 99.99% uptime guarantee and free automated backups, their limited phone support hours may be a drawback for users seeking round-the-clock assistance.

Interserver vs Name.com: User feedback

User feedback on the hosting provider paints a mixed picture. Many users commend the provider for its affordable, straightforward pricing and extensive features like unlimited storage and bandwidth, free SSL certificates, and a user-friendly control panel. The customer support, while generally prompt and effective, has garnered both praise and criticism, especially due to the lack of a dedicated phone support line and sometimes long live chat wait times. However, performance issues such as inconsistent server speed, downtime, and occasional loss of data have been frequent points of frustration for users.

User feedback for the hosting provider reveals a mixed bag of experiences. While many users appreciate the straightforward domain registration process, easy-to-use interface, and competitive pricing, there are significant concerns regarding customer service. Negative reviews often highlight slow response times, unhelpful support, and issues with account management. Users also express dissatisfaction with hosting services, citing technical difficulties and a lack of advanced features. However, some long-term users remain loyal, finding the platform reliable for domain-related solutions despite its shortcomings in customer support.

Interserver vs Name.com: FAQ