Ionos vs Aplus.net: Final verdict
Looking over IONOS vs. Aplus.net, itβs clear why both hosts are so popular. They have both hosted millions of
websites that run on WordPress for decades, building up a loyal customer base.
Aplus.net (Overall grade: 6.1)
also offers a variety of hosting plans with features like unmetered bandwidth and high storage capacity, which are beneficial for multimedia websites. However, reviews indicate mixed reliability due to its single data center and an extended uptime measurement period. Although it provides essential hosting features such as email services, Cloudflare CDN, and SiteLock integration for malware protection, it lacks some of the advanced capabilities found in IONOS, such as managed WordPress hosting and extensive SSL options. Customer support, while available 24/7, sometimes faces criticism for slow response times. Moreover, Aplus.net’s pricing tends to be higher with fewer included services, making it less attractive compared to IONOS’s more feature-rich and cost-effective plans.
IONOS (Overall grade: 8.2)
offers a diverse array of hosting types, including WordPress, ecommerce, and VPS hosting, making it versatile for various use cases. With a 99.9% uptime guarantee and georedundant infrastructure, reliability is paramount. Their plans include a free domain for the first year, SSL certificates, daily backups, and advanced security features like DDoS protection. The platform provides excellent customer support, including 24/7 phone and chat support, a personal consultant, and a comprehensive help center. The use of SSD storage, PHP 8.2, HTTP/2, and Cloudflare CDN ensures outstanding performance and scalability. Additionally, IONOS’s user-friendly admin panel and Click & Build applications facilitate easy setup and management for users at all skill levels.
Overall grade:8.2 |
Overall grade:6.1 |
|
---|---|---|
Uptime and Availability | 9.0 | 6.0 |
Hosting Performance | 8.2 | 7.6 |
Hosting Security | 8.9 | 7.8 |
Price | 8.5 | 8.1 |
Hosting Features | 5.8 | 5.3 |
Ease Of Setup | 8.5 | 5.9 |
User Management | 7.9 | 0.0 |
Customer Support | 8.7 | 8.4 |
User feedback | 3.5/5 | 3.7/5 |
Hosting types offered
Both platforms provide a variety of hosting types, each designed to meet the different needs of users.
Shared hosting | ||
Cloud hosting | ||
WordPress hosting | ||
Ecommerce hosting | ||
VPS hosting | ||
Dedicated hosting |
Although both offer a variety of hosting plans tailored to different needs, in
certain cases, one platform may prove to be more suitable.
features, making it a better choice for ecommerce.
Detailed comparison
Uptime and availability
Evaluates the average uptime statistics, uptime guarantee and overall availability of the hosting
provider
Score Components:
- Uptime percentage (30%): evaluates the uptime statistics in given period of time
- Uptime guarantee (20%): Assesses if the platform offers an uptime guarantee and
whether the actual uptime matches the promised guarantee. - General performance (25%): Evaluates how fast is the average response time and overall
itβs stability. - Responsiveness (10%): Adaptability to different devices and screen sizes.
- Availability (25%): Reflects the total downtime and number of outages.
π Winner
IONOS: High reliability and extensive features make IONOS an excellent choice for hosting needs.
IONOS offers a 99.9% uptime guarantee with georedundant infrastructure, ensuring high availability. It features DDoS protection, a widely distributed CDN, and daily backups. Their plans also include a free Wildcard SSL certificate and enhanced performance levels. Users benefit from a mobile admin app for managing products and billing, along with 24/7 customer support.
Aplus.net also offers a 99.9% uptime guarantee, but the measurement period extends over three months, which some reviews indicate may affect reliability. The single data center in Phoenix and various support channels, although sometimes slow to respond, present additional factors to consider. Despite these offerings, frequent downtime and mixed reviews raise concerns about its dependability.
Which one has better hosting performance?
Score Components:
- Hosting speed (30%): This includes SSD quality, Load times, PageSpeed score ranges,
additional information on website speed, built-in plugins for performance enhancement, available caching
methods, and CPU/RAM options - CDN (20%): Considers whether CDN is available or not, whether it’s free or paid, and
the quality of the CDN service - Available data centers (30%): Evaluates the number of data centers and their locations
globally. - Scalibility (20%): Looks at whether elastic scaling is available, the process required
to scale (manual upgrade vs. automatic scaling), the presence of dedicated servers, and the costs
associated with scaling.
π Winner IONOS: stands out for its impressive performance features and robust customer support.
IONOS offers outstanding hosting speed, leveraging SSD storage for fast read/write capabilities and PHP 8.2 with JIT compiler for better execution. It incorporates HTTP/2 and a Cloudflare CDN for quicker page load times. Its data is mirrored in two data centers to ensure redundancy. Aplus.net also uses SSD technology and offers Cloudflare CDN, but its data centers’ details are less specific. Both providers include cPanel control but IONOS offers scalable performance management, whereas Aplus.net rotates services within cloud clusters to prevent data loss.
Website Speed
IONOS provides superior website speed through its dual platform technology, combining web servers and storage for optimized performance. The integration of HTTP/2 protocol enhances page load times, especially for SSL encrypted traffic. IONOS’ use of PHP 8.2 with JIT compiler ensures peak performance. In contrast, Aplus.net provides decent speed with SSD storage and Cloudflare CDN but lacks specific enhancements like PHP 8.2 and HTTP/2, making IONOS the better option for speed.
Scalability
IONOS excels in scalability with its scalable performance management, allowing users to adjust performance levels as needed for a $2/month fee per additional level. The platform does not automatically upgrade plans, requiring user intervention for scaling. Information on dedicated servers is not provided. Conversely, Aplus.net’s scalability largely revolves around rotating services in cloud clusters, but further specifics on automatic scaling or dedicated servers are not mentioned. IONOS provides clearer and more flexible options for scalability.
Which one has better security features?
and regulatory requirements
Score Components:
- Technical security measures (40%): This includes encryption, firewalls, DDoS
protection, secure configurations, server monitoring, access control and availability of security addons
(e.g Sitelock security). - Operational security measures (30%): Encompasses data privacy, backups and data
redundancy. - Compliance and certifications (20%): Adherence to legal and regulatory requirements
(e.g., GDPR, HIPAA) and possession of certifications (e.g., ISO 27001, SOC 2). - Business and reliability (10%): Factors in the provider’s reputation, uptime
guarantees, and customer support.
π Winner IONOS: A broad range of advanced security features and compliance measures.
Both IONOS and Aplus.net, have notable differences in their approaches to technical and operational security, as well as in their compliance with regulations.
Technical security measures:
IONOS offers extensive technical security features, including various SSL certificates (Domain Validated, Organization Validated, Extended Validation) with up to 256-bit encryption for maximum protection. They support all PHP versions from 4.0 onwards, with PHP Extended Support and performance optimizers like JIT Compiler and OPcache. Aplus.net provides SSL certificates suitable for small business websites and leverages SiteLock for daily malware scanning and removal. While both providers offer SSL certificates and malware protection, IONOS stands out with its broader support for PHP versions and enhanced SSL options.
Operational security measures:
IONOS includes daily backups with up to six days of recovery, georedundant data centers, advanced DDoS and malware protection, and customizable firewall rules, ensuring a reliable operational security setup. Aplus.net offers domain privacy, strong password requirements, and SiteLock integration for blacklist monitoring and threat removal, along with Cloudflare CDN for faster site performance and security. Despite Aplus.net’s robust offerings, IONOS provides a more extensive operational security suite, including a dedicated personal consultant and 24/7 technical support.
Compliance and certifications:
IONOS is fully GDPR compliant and features ISO-certified data centers, affirming its strong commitment to regulatory standards. PCI compliance is suggested through their emphasis on security but not explicitly stated. Aplus.net offers strong password requirements indicating an awareness of compliance needs, but doesn’t provide specific details about GDPR or PCI compliance. IONOS displays a clearer alignment with stringent regulatory standards.
SSL certificate |
Domain Validated (DV), Organization Validated (OV), Extended Validation (EV) |
SSL certificates for small business websites |
Additional security features |
DDoS protection, malware scanning and removal, daily backups, advanced firewall rules, georedundant data centers |
SiteLock for malware protection, Cloudflare CDN, domain privacy |
PHP versions |
Supported from PHP 4.0 to the latest (PHP 8.2, 8.3) |
No |
GDPR compliance |
Yes |
No |
HIPAA compliance |
No |
No |
PCI compliance |
No |
No |
Hosting features
Score Components:
- Domains (20%): Assesses the availability of a free domain, domain purchase options, and
pricing - Email (15%): Considers if the provider offers full email hosting, or is reselling
third-party service, and if the email is only transactional or not - Website builder (15%): Checks if website builder is available, and it’s user
friendliness and overall the level of customization allowed. - Staging environment (20%): Determines if a staging environment is available, allowing
for testing changes before going live. - FTP & SFTP accounts (10%): Evaluates if and how easily users can access FTP and
SFTP accounts - Git and SSH access (20%): Assess whether Git is integrated into the hosting service and
if SSH access is provided
π Winner IONOS: A versatile and robust hosting provider with a comprehensive set of features and exceptional customer support.
IONOS and Aplus.net both offer a range of web hosting services tailored to different user needs. IONOS provides a georedundant infrastructure, ensuring high reliability with its 99.9% uptime guarantee. Specifically, their use of HTTP/2 protocol and CDN with Cloudflare significantly boosts page load speeds. On the other hand, Aplus.net excels in offering pure SSD drives for optimal server performance and speed. Both providers include Cloudflare integration, enhancing security and speed. Notably, IONOS offers a free domain for the first year and various plans that cater to different website hosting needs, while Aplus.net includes access to backups for data safety and quick restoration.
In terms of user-friendliness, IONOS supports easy installation with Click & Build for various apps like WordPress and Joomla, making the platform suitable even for beginners. Managed WordPress hosting includes automatic updates and malware scanning, which adds a layer of convenience. Conversely, Aplus.net uses the popular cPanel control panel with WHM (WebHost Manager), allowing extensive customization and resource management. IONOS has a distinct advantage with extensive customer support, including 24/7 service and a personal consultant for personalized technical advice. While Aplus.net provides full control over MySQL databases and offers dedicated IP addresses, it lacks the personalized touch found in IONOSβs customer service approach.
Free domain |
Yes, for the first year |
No |
Free SSL |
Yes |
Yes |
Email hosting |
Yes |
Yes |
Website builder | Yes | No |
Staging environment | Yes | No |
FTP & SFTP accounts | Yes | Yes |
Git and SSH access | Yes | No SSH |
Free backup | Yes | Yes |
Money back guarantee | Yes, 30 days | No |
Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both IONOS and Aplus.net offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.
Email services:
Both IONOS and Aplus.net offer email hosting services. IONOS includes professional email accounts with all their plans. While there is no specific mention of transactional email capabilities or third-party email services reselling by either provider, IONOSβs offering seems more integrated with overall hosting features. Aplus.net provides full control to allocate email addresses via cPanel, making it flexible but potentially more complex for less experienced users.
Price
Score Components:
- Plan value (40%): What each pricing tier offers.
- Transparency and clarity (30%): Clearness of pricing structures.
- Flexibility of plans (20%): Range of options to suit different budgets.
- Hidden costs (10%): Additional expenses not included in the plan.
π Winner IONOS: Offers more affordable and feature-rich plans for a range of needs including WordPress, shared hosting, and cloud hosting.
Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.
Comparing the pricing plans of IONOS and Aplusnet highlights a variety of features and value propositions. IONOS offers low-cost options with comprehensive features such as a free domain for the first year, SSL certificates, daily backups, and email services across most plans. Aplusnet, while having competitive options, tends to charge higher prices with fewer included services. Both providers offer scalable resources and 24/7 customer support, but IONOS adds performance levels and personal consultations, giving it an edge in customization and user assistance.
Start$4/month
1 website, 25 GB SSD storage, 9 GB RAM, 1 vCPU, customizable updates, 1 email address, free domain, free SSL, SiteAnalytics, SSH, SFTP, WP-CLI access, malware scanning, $55 credit for Fiverr. Value for price:8.5
|
N/A |
Grow$5/month
1 website, 50 GB SSD storage, 15 GB RAM, 1 vCPU, customizable updates, 5 email addresses, free domain, free SSL, SiteAnalytics, SSH, SFTP, WP-CLI access, malware scanning, Jetpack Backup, $55 credit for Fiverr. Value for price:8.5
|
N/A |
Boost$8/month
1 website, 75 GB SSD storage, 20 GB RAM, 1 vCPU, customizable updates, 10 email addresses, free domain, free SSL, SiteAnalytics Plus, SSH, SFTP, WP-CLI access, malware scanning & repair, Jetpack Backup, $55 credit for Fiverr. Value for price:8.5
|
N/A |
Essential$6/month
1 website, 10 GB storage, 10 databases, basic CPU & MEM resources, free domain for 1 year, professional email, free Wildcard SSL certificate, daily backup and recovery, 24/7 support. Value for price:8.5
|
Basic$9.75/month
2 websites, 100 GB storage, 500 GB bandwidth, free domain with annual plan, 5 email accounts, 2 GB/email, 1 MySQL database, no MSSQL database. Value for price:6.5
|
Starter$8/month
10 websites, 100 GB storage, 50 databases, basic CPU & MEM resources, free domain for 1 year, professional email, free Wildcard SSL certificate, daily backup and recovery, 24/7 support. Value for price:8.5
|
Business$18.33/month
10 websites, 500 GB storage, 5000 GB bandwidth, free domain with annual plan, 50 email accounts, 5 GB/email, 10 MySQL databases, 1 MSSQL database. Value for price:7.0
|
Plus$12/month
Unlimited websites, unlimited storage, unlimited databases, enhanced CPU & MEM resources, free domain for 1 year, professional email, free Wildcard SSL certificate, daily backup and recovery, 24/7 support. Value for price:9.0
|
Professional$25.92/month
Unlimited websites, unlimited storage, unmetered bandwidth, free domain with annual plan, 100 email accounts, 5 GB/email, 100 MySQL databases, 2 MSSQL databases. Value for price:7.5
|
Ultimate$16/month
Unlimited websites, unlimited storage, unlimited databases, maximum CPU & MEM resources, free domain for 1 year, professional email, free Wildcard SSL certificate, daily backup and recovery, 24/7 support. Value for price:9.0
|
N/A |
N/A |
Professional Cloud Hosting$5.99/month
Unlimited storage, unlimited transfers, unlimited subdomains, free domain, unlimited hosted domain support, unlimited FTP accounts, 100 email addresses, 5 GB/mailbox, 100 MySQL databases, 2 @ 200 MB MSSQL databases. Value for price:6.5
|
Enterprise plans
IONOS’ Ultimate Plan, available for $16/month, supports unlimited websites, storage, and databases with enhanced performance and free SSL certificates, making it a cost-effective choice. Aplusnet offers unlimited website support with robust storage and bandwidth in its Professional Plan at $25.92/month, albeit at a higher price. Both plans include free domains and extensive support features, but IONOS provides more comprehensive resources, making it more appealing for enterprise-level needs.
Ionos vs Aplus.net: Ease of setup
platform.
Score Components:
- Site migration (25%): Assesses whether the provider offers tools for site migration,
either automated or manual, and whether these services are free or require a fee. - Admin panel usability (35%): Evaluates the type of admin panel provided, such as the
standard cPanel or a custom solution, focusing on its accessibility and user-friendliness for both
technical and non-technical users. - Setup features (20%): Examines the availability and ease of use of various setup
features, including FTP accounts, file managers, email account setup, PHPMyAdmin, and easy CDN
configuration. - Help center quality (20%): Measures the quality and accessibility of the provider’s
help center resources, including articles and tutorials.
π Winner
IONOS: User-friendly setup with extensive support resources.
IONOS offers a user-friendly admin panel with features like the WP Assistant for easy WordPress setup. It includes Click & Build applications for installing popular CMSs like TYPO3, Joomla, Drupal, and PrestaShop with just a few clicks. The managed WordPress hosting comes with customizable updates and free themes, making it accessible for both technical and non-technical users. IONOS also provides scalable performance adjustments and SiteAnalytics for monitoring site metrics. In contrast, Aplus.net does not specify the type of admin panel, but it does offer immediate account setup and QuickBooks integration. The lack of detailed information on its admin panel capabilities might make it less appealing to those looking for more comprehensive setup and management features.
When comparing migration tools, IONOS seems to have the edge with its Click & Build applications and managed WordPress hosting, facilitating easier migrations. There is no specific mention of migration tools or services from Aplus.net, which could be a drawback for users looking to transfer an existing website without much hassle. The absence of information about Aplus.net’s migration services implies that users may need to undertake migrations manually, potentially making the process more challenging and time-consuming.
In terms of help center resources, IONOS excels with a comprehensive help center, 24/7 customer support via multiple channels, and access to a personal consultant for tailored advice. This extensive support network ensures that users can quickly resolve any issues they encounter. Conversely, there is no information provided about Aplus.net’s help center or support resources, which may limit the assistance available to its users.
The platforms provide extensive knowledge bases filled with guides, how-to articles, and instructional content. IONOS offers a wide range of resources alongside 24/7 chat and phone support.
User management
accessibility.
Score Components:
- Role customization (40%): Flexibility in creating and defining user roles and
permissions. - Ease of management (30%): User interface and tools for managing users.
- Access control (20%): Effectiveness of access control measures for different user
levels. - Scalability (10%): Ability to manage a growing number of users efficiently.
π Winner IONOS: offers a robust and efficient user management system with flexible role and permission settings for optimal control.
When comparing the user management capabilities of IONOS and Aplus.net, IONOS stands out clearly due to its detailed role and permission settings. IONOS allows for the creation, customization, and assignment of roles with specific permissions. Users can be assigned multiple roles, and each role can be tailored to allow access to different areas and actions within the Cloud Panel. This flexibility is not assessed for Aplus.net as there is no provided information on its user management features. The efficient structure at IONOS ensures granular control over user activities and accessibility levels.
The user interface at IONOS is well-structured, providing an intuitive Management > Roles section where administrators can create, clone, and delete roles. The Permissions page further allows in-depth customization by showing detailed information for each role, including assigned users, descriptions, and creation dates. This straightforward access to role management tools simplifies user administration significantly. Without user management details for Aplus.net, one cannot compare its interface capabilities effectively.
The access control measures put in place by IONOS demonstrate an effective strategy for managing numerous users. Assigning default read access when roles are created ensures baseline security, with the option to grant additional permissions as needed. The quick selection feature for permission groups makes it possible to efficiently assign necessary access rights across sections of the Cloud Panel. Without insight into Aplus.netβs access control capabilities, IONOS appears singularly adaptable and equipped to handle varying user loads.
IONOS user roles table:
Role | Description | Access highlights |
---|---|---|
Administrator | Full permissions, default role | Complete access to all sections and actions in the Cloud Panel |
Custom Roles | User-defined roles with specific permissions | Permissions defined per role for designated tasks and sections |
Customer support
hosting provider.
Score Components:
- Support communication channels (30%): Measures the variety of customer support types
provided (live chat, chatbot, email, phone, etc.) - Availability (20%): Assesses the availability hours for each channel, including 24/7
support options. - Technical support quality (30%): Assesses whether the provider offers comprehensive
technical support, including hardware upgrades (e.g., HDD to SSD), software installations, and web
server configuration changes. - Enterprise support (20%): Checks if there are dedicated or priority support services
for enterprise-level customers.
π Winner IONOS: has superior customer service options and availability, making it the preferred choice.
Phone support |
||
Live chat support |
||
Chatbot |
||
Email/ticket support |
||
Enterprise support (dedicated agent, priority support) |
N/A |
IONOS offers 24/7 customer support through phone, chat, and email, complemented by a personal consultant available during business hours. Its Help Center, community forums, and a 30-day money-back guarantee enhance its support package. Aplus.net also provides 24/7 support via chat, phone, email, and ticket systems. It features extensive online technical support and a user-friendly control panel. Despite these advantages, some customer reviews mention occasional delays in response times.
Both providers offer extensive customer support, but IONOS stands out with its award-winning service and the addition of a personal consultant. The direct line to tailored support available during business hours adds an extra layer of assistance. In contrast, Aplus.net has positive reviews but also some criticism about response times, and lacks the personalized consultant service that IONOS offers.
Ionos vs Aplus.net: User feedback
User feedback for this hosting provider is quite mixed. Positive aspects include affordable pricing, easy setup, and a comprehensive range of hosting features and tools. However, many users express dissatisfaction with poor customer support, outdated user interfaces, and frequent upselling. Some reviewers also report critical issues such as unreliable service, deceptive business practices, and poor handling of domain and payment matters. Overall, the provider seems to appeal to budget-conscious users but falls short in reliability and support.
Aplus.net offers a comprehensive range of services that cater to various business needs, from web hosting and domain registration to marketing and security. Users appreciate its reliability, uptime guarantees, and the ease of accessing multiple services through a single platform. However, some users find the customer support slow and occasionally unhelpful, and there are concerns about outdated features and interface complexity. Pricing is deemed reasonable by many, but a few note that it can be higher compared to other providers.
Ionos vs Aplus.net: FAQ
Which platform is better suited for hosting WordPress websites?
IONOS is better suited for hosting WordPress websites as it offers managed WordPress hosting with customizable updates, SSD storage, and additional features like malware scanning and SiteAnalytics. In contrast, Aplus.net does not provide specific plans tailored for WordPress hosting.
Which hosting service offers better security features?
IONOS offers better security features, including a variety of SSL certificates (DV, OV, EV), DDoS protection, malware scanning and removal, daily backups, and advanced firewall rules. Aplus.net provides fundamental security measures like SSL certificates and SiteLock integration, but it lacks the extensive options and advanced features that IONOS provides.
Which platform offers better customer support?
IONOS provides superior customer support with 24/7 phone, chat, and email support, as well as access to a personal consultant for personalized assistance. Although Aplus.net offers 24/7 support through similar channels, some reviews mention slow response times, and it lacks the personal consultant service that IONOS offers.
What are the major differences in pricing and value between ionos and aplusnet?
IONOS generally offers more affordable and feature-rich plans, including a free domain for the first year, SSL certificates, daily backups, and email services across most plans. Aplus.net tends to charge higher prices for fewer included services, and while it includes features like unmetered bandwidth and high storage capacity, it falls short in value compared to IONOS’s offerings.
Which hosting service offers more scalability options for growing websites?
IONOS excels in scalability with its scalable performance management that allows users to adjust performance levels for a monthly fee, along with Click & Build applications for various CMSs. Aplus.net focuses on rotating services in cloud clusters but lacks detailed features or flexible options for automatic scaling, making IONOS the more versatile choice for growing websites.
The making of this blog
We followed a clear, step-by-step process to write and research this article.