Ionos vs Chemicloud: guide for 2024

Ionos vs Chemicloud: Final verdict

Looking over IONOS vs. ChemiCloud, both offer solid hosting options but cater to slightly different needs.

• 
  ChemiCloud (Overall grade: 8.5)
  
  delivers a strong performance with a 99.99% uptime guarantee, ensuring unparalleled site availability. Their hosting infrastructure includes advanced features like LiteSpeed Web Server, NVMe storage, and a global CDN, which contribute to fast and reliable content delivery. With comprehensive daily backups, superior SSD storage, and extensive security measures including Imunify360, ChemiCloud excels in providing premium hosting services. The user-friendly cPanel and exceptional customer support further enhance its appeal, although its higher-tier prices and less scalable plans may be a downside for some.
• 
  IONOS (Overall grade: 8.2)
  
  stands out with a broad array of hosting types, including dedicated hosting, making it extremely versatile. Its 99.9% uptime coupled with daily backups, free SSL certificates, and savvy user features like a mobile admin app create a solid foundation for reliability. The emphasis on scalable performance and extensive security features, such as robust SSL options and detailed PHP support, caters well to businesses requiring secure, high-traffic solutions. However, despite the strong feature set and affordability, some users might find the customer support and interface less satisfactory compared to other providers.

Hosting types offered

Both platforms provide a variety of hosting types, each designed to meet the different needs of users.

Although both offer a variety of hosting plans tailored to different needs, in
certain cases, one platform may prove to be more suitable.

Detailed comparison

🏆 Winner: ChemiCloud: Offering 99.99% uptime, ChemiCloud ensures unparalleled website availability.

ChemiCloud takes the lead with its impressive 99.99% uptime guarantee backed by robust infrastructure. Their network remains operational 100% of the time, providing unmatched reliability. The hosting provider also offers significant compensation for downtime, adding another layer of assurance. Advanced DDoS protection, extensive server monitoring, and global CDN ensure that your website remains accessible and fast regardless of your audience’s location.

IONOS, on the other hand, promises a 99.9% uptime and offers thorough DDoS protection and georedundant infrastructure. They include daily backups, free Wildcard SSL certificates, and scalable performance levels that can be adjusted based on usage. Its mobile admin app provides users the convenience of managing their hosting on the go, making IONOS a reliable choice with solid features.

🏆 Winner ChemiCloud: Fast and reliable hosting with great performance and excellent support.

When comparing the general performance between IONOS and ChemiCloud, both hosting providers offer excellent speed and uptime. ChemiCloud uses LiteSpeed Web Server for quick performance and supports the HTTP/3 protocol. This, coupled with 100% NVMe storage, ensures faster access to files. IONOS includes dual platform technology and HTTP/2 for quick page load times and superior storage with SSDs. Both offer advanced caching methods; ChemiCloud leverages Redis and OPCache, while IONOS uses a Content Delivery Network through Cloudflare to distribute content globally. Each has an extensive global server network, but ChemiCloud provides more options with data centers in the US, Europe, Asia, and Australia.

Website Speed

ChemiCloud claims a slight edge in website speed due to its usage of LiteSpeed Web Server and HTTP/3 protocol, which are faster than the traditional Apache and HTTP/2 protocol used by IONOS. Its inclusion of advanced caching features like Redis and APC/OPcache further enhances its website performance. IONOS, however, remains competitive with its dual platform technology and use of PHP 8.2 with JIT compiler for fast page loads.

Scalability

Scaling performance in IONOS can be managed by adjusting performance levels, with each additional level costing $2/month. This provides a flexible way to boost resources as needed. ChemiCloud offers elastic scaling, with users often needing to upgrade their plans for higher resource allocation. Neither provides detailed information on automatic scaling or dedicated server options. Due to the flexible cost and management of scalable performance, IONOS offers a more straightforward and economical approach to scaling.

🏆 Winner IONOS: IONOS provides an extensive array of security features and advanced PHP support.

Technical security measures:

IONOS offers a variety of SSL certificates (DV, OV, EV) with up to 256-bit encryption, emphasizing robust encryption standards and detailed validation processes. ChemiCloud, in contrast, provides free Let’s Encrypt SSL certificates focusing on basic encryption. In terms of PHP versions, both providers support a wide range, though IONOS includes the latest versions, up to PHP 8.3, along with extended support for older PHP versions. IONOS also includes advanced performance features like the JIT Compiler and OPcache. ChemiCloud uses Imunify360 for proactive defense, which includes advanced firewall protection and malware detection.

Operational security measures:

IONOS implements rigorous daily backups with a six-day recovery period and georedundant data centers for enhanced uptime and data protection. Their DDoS protection and automatic malware removal offer a steadfast approach to security. ChemiCloud, meanwhile, extends daily backups to 30 days and uses CloudLinux OS for isolating accounts. Both providers monitor servers 24/7, but ChemiCloud takes an extra step with real-time network protection and two-factor authentication. ChemiCloud’s proactive server monitoring and rebootless secure kernel enhance server security further.

Compliance and certifications:

Both IONOS and ChemiCloud adhere to GDPR requirements. IONOS ensures full GDPR compliance, complemented by ISO-certified data centers. ChemiCloud provides a downloadable Data Processing Addendum (DPA) for GDPR compliance and utilizes transparent data handling processes. PCI compliance for IONOS isn’t specified, nor is it for ChemiCloud. HIPAA compliance is not specified by either provider.

🏆 Winner ChemiCloud: A versatile hosting provider with robust features and competitive pricing.

Both IONOS and ChemiCloud offer comprehensive hosting solutions, but they serve different user needs. IONOS boasts a 99.9% uptime guarantee, HTTP/2 protocol, and daily backups, which makes it a reliable choice for those prioritizing performance and security. Its hosting plans, priced from $4 to $9/month, include a free domain for the first year, a professional email, and a Wildcard SSL certificate, along with dedicated 24/7 customer support and a personal consultant. On the other hand, ChemiCloud, starting at $2.95/month for shared hosting, includes unlimited websites, NVMe storage, and bandwidth. It also provides 20-day backups and free website migrations, making it a compelling option for budget-conscious users needing solid performance.

When it comes to user-friendly features, IONOS offers a comprehensive Click & Build solution for apps like WordPress, Joomla, and Drupal, which simplifies website creation and management with easy installation and automatic updates. ChemiCloud, however, excels in developer features with SSH and SFTP access, preinstalled git, and WP-CLI, making it highly suitable for more tech-savvy users. Both providers include a one-click backup restore, but ChemiCloud enhances this with turbo features like HTTP/3 support and a free malware scanner. Distinctly, IONOS’s personal consultant service adds a layer of tailored support that can significantly benefit users unfamiliar with web hosting intricacies.

Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both IONOS and ChemiCloud offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.

Email services:

IONOS provides a comprehensive email hosting service with professional email included in all plans, anti-phishing and anti-spam filters, and 2 GB mailbox storage per email account. ChemiCloud also offers robust email features, including spam filters, MailChannel, and autoresponders. ChemiCloud’s email service emphasizes ease of use with webmail access, email forwarders, and catch-all email options. Both providers do not mention reselling third-party services like Google Workspace or Zoho, focusing instead on their comprehensive built-in email solutions.

🏆 Winner IONOS: Offering a range of affordable plans with extensive features, IONOS provides versatility and value.

Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.

Comparing IONOS and ChemiCloud, IONOS has a broad spectrum of hosting plans starting from $4/month, offering features like a free Wildcard SSL certificate and 24/7 support. ChemiCloud’s plans start at a lower price point of $2.95/month but have some limitations such as servers not being available in the selected timeframe and lower storage options. Both providers offer free domains and unlimited bandwidth in higher-tier plans. IONOS stands out with daily backups and up to 16 GB of memory in its WordPress plans, while ChemiCloud offers enhanced performance with features like HTTP/3 support in their Turbo plans. Additionally, IONOS provides a personal consultant, which adds a personalized touch to its customer support.

Enterprise plans

For enterprise needs, IONOS offers comprehensive solutions in its Ultimate plan for $16/month, which includes maximum CPU and memory resources, unlimited storage, and databases. ChemiCloud’s Cloud 3 plan, priced at $153.95/month, provides extensive resources including 16 GB of memory and 6 TB of bandwidth but at a higher cost. IONOS presents a more economical choice with robust features suited for large-scale operations.

🏆 Winner ChemiCloud: A streamlined hosting solution with excellent support and ease of use.

IONOS offers a custom admin panel designed specifically for their platform, focusing on accessibility for both technical and non-technical users. The interface integrates various tools, such as the WP Assistant for WordPress and Click & Build apps, making it simple to manage different content management systems and e-commerce platforms. Non-technical users find it intuitive, while technical users appreciate the depth of customization available.

ChemiCloud, on the other hand, provides the familiar and versatile cPanel for its users. The client area enhances cPanel by offering quick-launch features, disk usage stats, and email account creation within a single dashboard. This makes it easier for users to manage their hosting environment comprehensively, whether they have a technical background or not. The integration of Softaculous 1-click app install further simplifies the setup process, especially for popular applications like WordPress, Joomla, and Drupal.

IONOS offers migration tools through its Managed WordPress hosting and Click & Build applications, enabling easy setup of various CMS without extensive technical input. Their migration service is efficient but may require additional manual tweaking for specific scenarios. In comparison, ChemiCloud stands out by providing free and fast migration services for websites with zero downtime. Their migration process is managed by experts, ensuring a seamless transition without the need for user intervention.

The platforms provide extensive knowledge bases filled with guides, how-to articles, and instructional content. IONOS provides a comprehensive Help Center, along with 24/7 customer support via phone, chat, and email. Users also have access to a personal consultant for tailored advice and technical support. Their community section enables knowledge sharing among users. ChemiCloud’s Knowledge Base and Self-Support Center are equally extensive, featuring various sections like Getting Started, Domains and DNS, Hosting Management, and more. They also offer 24/7 real-time chat support with experts and a fast first reply time of 10 minutes for tickets. The structured knowledge base ensures that users can quickly find answers to common concerns.

🏆 Winner ChemiCloud: A streamlined platform offering efficient user management tools and flexible role assignments.

IONOS and ChemiCloud both provide structured environments for managing user roles and permissions. IONOS allows users to create, clone, and delete roles with specific permissions that can be adjusted at any time, providing a high degree of customization. Each role in IONOS can be assigned multiple permissions, which are critical for effective access control. ChemiCloud, on the other hand, also offers robust user management through cPanel’s User Manager, allowing users to add, edit, and delete subaccounts efficiently. ChemiCloud’s role definitions include Administrator, Database, Email, and Web, offering segmented control over user access, which is highly beneficial for teams operating in specialized domains.

The user management interfaces of both platforms are designed for ease of use. IONOS uses a Cloud Panel which provides a detailed overview of roles and assigned permissions, making user management straightforward. ChemiCloud leverages cPanel’s User Manager and Team Manager, ensuring a user-friendly experience with clear navigation paths for managing subaccounts and permissions. While IONOS provides more granular control from the Permissions Page, ChemiCloud’s interface simplifies the process with a more guided setup.

In terms of access control and managing a growing user base, IONOS and ChemiCloud both excel, but ChemiCloud offers slightly better scalability. IONOS’s approach of creating customizable roles is advantageous for organizations requiring detailed permissions settings. ChemiCloud, however, with its segmented user roles, allows for quick adjustments and scalability as teams grow, providing efficient management of subaccount permissions and roles. Both platforms are designed to handle the complexity of expanding teams, but ChemiCloud’s user management tools are more streamlined for growth.

IONOS user roles table:

ChemiCloud user roles table:

🏆 Winner IONOS: Exceptional customer service availability around the clock, bolstered by direct lines to personal consultants.

IONOS and ChemiCloud both offer impressive customer support services, but there are key differences. IONOS provides 24/7 support via phone, chat, and email. They also offer access to personal consultants during standard business hours for a more personalized support experience. Moreover, IONOS has a help center and community resources and provides a 30-day money-back guarantee.

ChemiCloud also offers 24/7 availability with fast response times, most notably a live chat response time of about 10 seconds. Their support options include live chat, email/ticket support, and a contact form, with a 98% customer satisfaction rating. ChemiCloud offers a 45-day money-back guarantee, free SSL certificates, and free domain registration for long-term plans, but they lack the enterprise support options that IONOS provides.

Ionos vs Chemicloud: User feedback

User feedback for this hosting provider is quite mixed. Positive aspects include affordable pricing, easy setup, and a comprehensive range of hosting features and tools. However, many users express dissatisfaction with poor customer support, outdated user interfaces, and frequent upselling. Some reviewers also report critical issues such as unreliable service, deceptive business practices, and poor handling of domain and payment matters. Overall, the provider seems to appeal to budget-conscious users but falls short in reliability and support.

ChemiCloud is highly praised for its exceptional customer service, largely attributed to its knowledgeable and responsive support team that is available 24/7. Users appreciate the reliable server performance, user-friendly control panel, and valuable features such as automatic backups and easy setup. Although there are some mentions of limited customization options and storage, the overall sentiment is overwhelmingly positive, highlighting ChemiCloud as a standout hosting provider that delivers on its promises. It is recommended for both small businesses and individuals seeking a dependable and efficient hosting solution.

Ionos vs Chemicloud: FAQ