Ionos vs Hivelocity: guide for 2024

Ionos vs Hivelocity: Final verdict


Looking over IONOS vs. Hivelocity, both web hosting services cater to different needs and priorities, offering distinct advantages.


  • Hivelocity (Overall grade: 7.7)


    focuses primarily on managed services, advanced technical management, and a network with high reliability. With a 99.99% uptime guarantee and actual 100% uptime since 2011, Hivelocity shines in maintaining stable connections across six continents, thanks to its extensive peering agreements and multiple global data centers. It supports various operating systems and advanced control panels, making it ideal for tech-savvy users who need granular control. Despite its strengths, the higher starting costs and lack of included email hosting and website builder may be seen as drawbacks for smaller businesses or non-technical users.

  • IONOS (Overall grade: 8.2)


    offers a blend of user-friendly tools and comprehensive performance features, making it suitable for both beginners and growing businesses. With an impressive 99.9% uptime, free SSL certificates, and robust security measures including Cloudflare CDN and georedundant infrastructure, IONOS ensures a reliable and secure hosting experience. The Click & Build functionality and free domain for the first year enhance its appeal for individuals looking for ease of use. However, it might not offer the level of customization and technical control that more advanced users might require.

Overall grade:8.2

Overall grade:7.7

Uptime and Availability 9.0 9.8
Hosting Performance 8.2 7.0
Hosting Security 8.9 8.7
Price 8.5 8.7
Hosting Features 5.8 2.5
Ease Of Setup 8.5 8.5
User Management 7.9 6.9
Customer Support 8.7 9.5
User feedback 3.5/5 4.9/5

Hosting types offered

Both platforms provide a variety of hosting types, each designed to meet the different needs of users.

Shared hosting yes no
Cloud hosting yes yes
WordPress hosting yes yes
Ecommerce hosting yes yes
VPS hosting yes yes
Dedicated hosting yes yes

Although both offer a variety of hosting plans tailored to different needs, in
certain cases, one platform may prove to be more suitable.

WordPress
IONOS: Offers Managed WordPress Hosting with advanced features like malware protection and RAM up to 20 GB.

Ecommerce
IONOS: Offers support, reliability, and advanced features, making them a better choice for ecommerce growth.

Agencies
IONOS: Offers an Agency Partner Program for managing client hosting seamlessly.

High-traffic websites
Tie: Both offer robust VPS and dedicated hosting options to handle high traffic and performance needs.

Multimedia websites
Tie: Both provide scalable solutions such as cloud hosting and CDN for multimedia content delivery.

Detailed comparison

Uptime and availability

Evaluates the average uptime statistics, uptime guarantee and overall availability of the hosting
provider

Score Components:

  • Uptime percentage (30%): evaluates the uptime statistics in given period of time
  • Uptime guarantee (20%): Assesses if the platform offers an uptime guarantee and
    whether the actual uptime matches the promised guarantee.
  • General performance (25%): Evaluates how fast is the average response time and overall
    it’s stability.
  • Responsiveness (10%): Adaptability to different devices and screen sizes.
  • Availability (25%): Reflects the total downtime and number of outages.

9.0
9.8

🏆 Winner Hivelocity: Offers an exceptional 99.99% uptime guarantee and reliable redundancy.

Hivelocity stands out with a 99.99% uptime guarantee, backed by highly secured data centers and an actual 100% uptime since 2011. Their network integrates over a dozen tier-1 carriers to ensure enterprise-grade performance and reliability across six continents. Hivelocity also provides a compensation of 5% credit for downtime below their guaranteed thresholds.

IONOS provides a strong offering with a 99.9% uptime guarantee, georedundant infrastructure, and DDoS protection via Cloudflare CDN. They provide free Wildcard SSL certificates and daily backups across all plans. Users can choose from different performance levels at an additional cost of $2/month, ensuring scalability according to needs. Daily backups and a mobile admin app add to the ease of managing hosting requirements.

Which one has better hosting performance?

Evaluates the platforms hosting speed and performance tools
Score Components:

  • Hosting speed (30%): This includes SSD quality, Load times, PageSpeed score ranges,
    additional information on website speed, built-in plugins for performance enhancement, available caching
    methods, and CPU/RAM options
  • CDN (20%): Considers whether CDN is available or not, whether it’s free or paid, and
    the quality of the CDN service
  • Available data centers (30%): Evaluates the number of data centers and their locations
    globally.
  • Scalibility (20%): Looks at whether elastic scaling is available, the process required
    to scale (manual upgrade vs. automatic scaling), the presence of dedicated servers, and the costs
    associated with scaling.

8.2
7.0

🏆 Winner IONOS: Reliable and fast hosting with excellent performance features.

When comparing IONOS and Hivelocity, the former excels in terms of general performance. IONOS offers an impressive 99.9% uptime with georedundant infrastructure and incorporates fast-loading technology like HTTP/2 protocol and SSD storage. It also includes a free Cloudflare CDN that distributes websites globally for quicker load times. Its data centers are not extensively listed, but the distributed CDN compensates well for it. On the other hand, Hivelocity boasts a 99.99% uptime, high-end hardware, and a self-healing network system. With a large array of data centers across six continents and extensive peering, Hivelocity ensures stable and reliable connections, though lacking a built-in CDN.

Website Speed

IONOS sets the bar high for website speed with its combination of SSD storage, HTTP/2 protocol, and the latest PHP 8.2. These features collectively result in quicker page loads and enhanced overall performance. Hivelocity also offers top-tier speed with its high-end Intel and AMD processors and SSD storage. However, the lack of integrated CDN means that international load times may slightly lag compared to IONOS, which leverages Cloudflare for global speed enhancement.

Scalability

IONOS offers scalable performance management, allowing users to adjust their resources as needed without switching plans, with each additional performance level costing $2/month. Hivelocity provides scalable solutions through dedicated servers and custom solutions like private clouds, but the scaling specifics are not as flexible or clear-cut as IONOS. For those needing elastic scaling on-the-fly, IONOS presents a more straightforward and potentially cost-effective solution.

Which one has better security features?

Reflects the platforms security measures, data privacy, backups and adherence to legal
and regulatory requirements

Score Components:

  • Technical security measures (40%): This includes encryption, firewalls, DDoS
    protection, secure configurations, server monitoring, access control and availability of security addons
    (e.g Sitelock security).
  • Operational security measures (30%): Encompasses data privacy, backups and data
    redundancy.
  • Compliance and certifications (20%): Adherence to legal and regulatory requirements
    (e.g., GDPR, HIPAA) and possession of certifications (e.g., ISO 27001, SOC 2).
  • Business and reliability (10%): Factors in the provider’s reputation, uptime
    guarantees, and customer support.

8.9
8.7

🏆 Winner
IONOS:
Robust security features and comprehensive support make it a top choice for various hosting needs.
Both IONOS and Hivelocity, have notable differences in their approaches to technical and operational
security, as well as in their compliance with regulations.

Technical security measures:

IONOS offers a comprehensive suite of security features, including different types of SSL certificates ranging from Domain Validated (DV) to Extended Validation (EV), which provide up to 256-bit encryption for secure data transfer. In contrast, Hivelocity provides basic, business, and premium SSL certificates that cater to different security needs but are similar in encryption strength. IONOS supports multiple PHP versions, including older ones through extended support and enhances performance with JIT Compiler and OPcache. Information on PHP versions supported by Hivelocity is not specified. Both providers offer DDoS protection and malware scanning capabilities, but IONOS additionally provides automatic malware removal and SIEM software for continuous security monitoring.

Operational security measures:

IONOS employs daily backups with up to six days of data recovery and uses georedundant data centers to ensure data protection and uptime. Hivelocity offers 24/7 monitoring and hardware diagnostics but does not detail specific backup routines. IONOS has customizable firewall rules, while Hivelocity provides advanced firewall and network security features with granular access control and regular security audits to ensure system integrity. Both hosting providers offer anti-phishing and spam filters, but IONOS integrates these with additional protection measures like SSH and SFTP access for secure website management.

Compliance and certifications:

IONOS ensures full GDPR compliance, offering robust protection for personal data processing according to EU regulations. It does not explicitly state HIPAA or PCI compliance. Hivelocity has completed SSAE-16, HIPAA, and PCI audits, demonstrating adherence to stringent data protection and payment industry standards. These certifications highlight Hivelocity’s focus on meeting diverse regulatory requirements for business and healthcare sectors.


SSL certificate

DV, OV, EV

DV, OV, EV

Additional security features

Daily backups, SIEM software

Proactive malware scanning, firewall optimization

PHP versions

PHP 4.0 to 8.3

Not specified

GDPR compliance

Yes

No

HIPAA compliance

Not specified

Yes

PCI compliance

Not specified

Yes

Hosting features

Looks at the features offered by hosting platforms
Score Components:

  • Domains (20%): Assesses the availability of a free domain, domain purchase options, and
    pricing
  • Email (15%): Considers if the provider offers full email hosting, or is reselling
    third-party service, and if the email is only transactional or not
  • Website builder (15%): Checks if website builder is available, and it’s user
    friendliness and overall the level of customization allowed.
  • Staging environment (20%): Determines if a staging environment is available, allowing
    for testing changes before going live.
  • FTP & SFTP accounts (10%): Evaluates if and how easily users can access FTP and
    SFTP accounts
  • Git and SSH access (20%): Assess whether Git is integrated into the hosting service and
    if SSH access is provided

5.8
2.5

🏆 Winner
IONOS:
Offering scalability, security, and a variety of free services.

IONOS and Hivelocity each present a robust set of features, but they cater to different types of users. IONOS shines in ease of use and user-friendly tools like a website builder with Click & Build functionality, allowing for effortless installation of popular apps such as WordPress, Joomla, and PrestaShop. This feature makes it ideal for beginners who value simplicity paired with robust security and customer support. On the finer points, IONOS includes a free domain for the first year and free SSL, which are substantial benefits for small businesses and individual users. The scalability offered by their dual platform technology and georedundant infrastructure makes it flexible for growing websites.

Hivelocity, on the other hand, focuses heavily on managed services with an emphasis on advanced technical management and security. It’s more suited for users who require granular control over their hosting environment and are comfortable with command-line operations. Hivelocity shines in offering multiple operating systems like CentOS, Ubuntu, and Windows Server, and supports advanced control panels such as cPanel, Plesk, and Webmin. Although it doesn’t focus heavily on a user-friendly website builder, it provides manual and remote reboots, RAID monitoring, and proactive security patches, catering to a more technical audience.


Free domain

Yes, for the first year

No

Free SSL

Yes

Yes

Email hosting

Yes

No

Website builder

Yes

No

Staging environment

Managed WordPress plans

No

FTP & SFTP accounts

Yes

Yes

Git and SSH access

Yes

Yes

Free backup

Yes

Yes

Money back guarantee

30-day

No
In some cases hosting providers offer different features based on various components like
a location.
As a result in rare cases the features mentioned here can differ from the ones you see on their websites.

Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both IONOS and Hivelocity offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.

Email services:

IONOS provides professional email hosting included with all their plans, which supports robust email functionalities like transactional emails and campaigns. They offer a professional email service with each hosting plan, making it well-suited for small businesses needing reliable email hosting. Hivelocity doesn’t focus on email services but rather on intensive server and security management, which may necessitate third-party email solutions if needed.

Price

Looks at the cost-effectiveness and value for money of each platform.
Score Components:

  • Plan value (40%): What each pricing tier offers.
  • Transparency and clarity (30%): Clearness of pricing structures.
  • Flexibility of plans (20%): Range of options to suit different budgets.
  • Hidden costs (10%): Additional expenses not included in the plan.

8.5
8.7

🏆 Winner Hivelocity: Hivelocity offers a wide range of flexible hosting solutions, making it an excellent choice for various needs.

Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.

Comparing the pricing plans of IONOS and Hivelocity reveals distinct differences. IONOS offers a variety of plans with lower monthly costs for web hosting and managed WordPress hosting, starting at just $4/month. Their plans include free domains for the first year, SSL certificates, and daily backups. In contrast, Hivelocity’s plans are higher in cost but offer extensive customization and higher performance, especially for dedicated servers and game server solutions. With options like global data center locations, custom-built solutions, and managed services, Hivelocity provides robust support and additional features suited for specific needs.

Start Plan $6/month

1 website, 25 GB storage, 1 vCPU, free domain, SSL, daily backups, SiteAnalytics, $55 Fiverr credit.

Value for price:8.4

100 Accounts $61.00

100 web hosting accounts, monthly cost, DDoS protection, hardware diagnostics, free migrations, proactive security updates.

Value for price:8.0

Grow Plan $10/month

1 website, 50 GB storage, 1 vCPU, free domain, SSL, Jetpack Backup, $55 Fiverr credit.

Value for price:8.2

250 Accounts $120.00

250 web hosting accounts, monthly cost, free migrations, hardware diagnostics, proactive security updates.

Value for price:7.5

Boost Plan $15/month

1 website, 75 GB storage, 1 vCPU, free domain, SSL, SiteAnalytics Plus, malware repair, Jetpack Backup, $55 Fiverr credit.

Value for price:8.0

N/A
Value for price:N/A

Essential Plan $6/month

1 website, 10 GB storage, free domain, SSL certificate, daily backups.

Value for price:8.5

N/A
Value for price:N/A

Starter Plan $8/month

10 websites, 100 GB storage, free domain, SSL certificate, daily backups.

Value for price:8.3

N/A
Value for price:N/A

Plus Plan $12/month

Unlimited websites, unlimited storage, enhanced resources, free domain, SSL certificate, daily backups.

Value for price:8.7

N/A
Value for price:N/A

Ultimate Plan $16/month

Unlimited websites, unlimited storage, maximum resources, free domain, SSL certificate, daily backups.

Value for price:8.6

N/A
Value for price:N/A

Starter Plan $8/month

1 website, SSL certificate, DDoS protection, security updates, 24/7 support.

Value for price:8.4

Instant Servers $75/month

E3-1270 v5, 4 cores, 64 GB RAM, 960 GB SSD, 20TB bandwidth, 24/7 support in Atlanta.

Value for price:8.1

N/A
Value for price:N/A

Managed Services $35/month

Hardware diagnostics, security updates, malware scanning, performance optimization.

Value for price:8.2

N/A
Value for price:N/A

Custom-built Solutions price varies

Free consultation, custom private clouds, server clusters, virtual environments, 24/7 support, various data center locations globally.

Value for price:8.6

In some cases companies have different prices based on various components like a location.
As a result in rare cases the prices displayed here can differ from the ones you see on their websites.

Enterprise plans

For enterprise needs, IONOS provides extensive shared and WordPress hosting plans with affordable costs and inclusive features such as SSL certificates, daily backups, and professional email services. Hivelocity, however, stands out with its custom-built bare metal servers, game server solutions, and a wide range of instant servers with high performance and global data center locations, making it a compelling choice for businesses requiring specialized and flexible hosting solutions.

Ionos vs Hivelocity: Ease of setup

Evaluates the ease of setting up and migrating websites on the hosting
platform.

Score Components:

  • Site migration (25%): Assesses whether the provider offers tools for site migration,
    either automated or manual, and whether these services are free or require a fee.
  • Admin panel usability (35%): Evaluates the type of admin panel provided, such as the
    standard cPanel or a custom solution, focusing on its accessibility and user-friendliness for both
    technical and non-technical users.
  • Setup features (20%): Examines the availability and ease of use of various setup
    features, including FTP accounts, file managers, email account setup, PHPMyAdmin, and easy CDN
    configuration.
  • Help center quality (20%): Measures the quality and accessibility of the provider’s
    help center resources, including articles and tutorials.

8.5
8.5

🏆 Winner Ionos: Offers various user-friendly settings and extensive customer support resources.

IONOS provides a user-friendly setup with its WP Assistant for WordPress and Click & Build feature, catering to non-technical users. It offers a managed WordPress solution, making it simpler for those less familiar with web hosting. Additionally, the Click & Build feature allows users to install various CMSs like TYPO3, Joomla, Drupal, and PrestaShop with just a few clicks. This ease of use is particularly beneficial for small business owners or individuals who may lack advanced technical skills.

Hivelocity offers a range of control panels, including cPanel, DirectAdmin, Plesk, and others, providing flexibility depending on the user’s preference. It supports various operating systems, giving more choices for tech-savvy users. Hivelocity also offers instant server deployment, which can be advantageous for those who require quick setup. Its managed services for Linux, cPanel, and Windows can offload administrative tasks from users, making server management more straightforward for those with less technical expertise.


IONOS does not specifically highlight automated migration tools but provides extensive support, including 24/7 customer service and personal consultants, to aid with the process. Hivelocity offers managed services that likely assist with migrations, although it’s not explicitly stated whether they have automated tools or whether these services incur additional costs. The emphasis is more on manual assistance through their support channels.

IONOS and Hivelocity both offer well-documented help centers. IONOS has a comprehensive Help Center with 24/7 customer support through multiple channels and the added benefit of personal consultants for tailored advice. Hivelocity boasts an extensive, regularly updated knowledge base covering a wide range of topics. Both provide article databases and accessibility for both technical and non-technical users, making them reliable resources for troubleshooting and improving website performance.


The platforms provide extensive knowledge bases filled with guides, how-to articles, and instructional content. IONOS offers a wide range of resources alongside 24/7 chat and phone support. Hivelocity also boasts a detailed help center with an intuitive search function and around-the-clock support via live chat, phone, and ticketing, ensuring comprehensive user support.

User management

Assesses the platforms’ capabilities in managing user roles, permissions, and
accessibility.

Score Components:

  • Role customization (40%): Flexibility in creating and defining user roles and
    permissions.
  • Ease of management (30%): User interface and tools for managing users.
  • Access control (20%): Effectiveness of access control measures for different user
    levels.
  • Scalability (10%): Ability to manage a growing number of users efficiently.

7.9
6.9

🏆 Winner IONOS: Efficient and flexible user management that allows streamlined control over roles and permissions.

IONOS allows users to create, clone, and delete roles, offering a high degree of customization in managing user access. Each role has distinct parameters like Name, Status, and User assignments, making it easy to track and manage access rights. Unlike IONOS, Hivelocity doesn’t provide detailed information about its user role management, which limits its flexibility. IONOS also excels in allowing users to assign multiple roles, enhancing flexibility and control over user permissions. By default, users are assigned an Administrator role with full permissions, ensuring broad access management capabilities from the start.

IONOS provides a user-friendly interface for managing roles and permissions within its Cloud Panel. The Overview page lists all roles along with essential information, and the Permissions page offers in-depth details about roles, including assigned users, descriptions, creation dates, and permissions. The tool’s clean layout and intuitive design make navigating through user management options straightforward. Hivelocity, lacking specific user interface details, does not offer direct insights into its management tools, indicating a potential gap in user experience compared to the structured and accessible interface of IONOS.

IONOS shows a strong capacity for effective access control measures by allowing detailed customization of permissions. Users can assign permission groups like “Display,” which grants access to all Cloud Panel sections. This level of granularity supports efficient management of a growing number of users, ensuring each role has appropriate access without complex configurations. Without detailed access control capabilities for Hivelocity, IONOS’s structured and transparent approach stands out for efficiently managing user access and growth.

IONOS User Roles Table:

Role Description Access highlights
Administrator Default role with full permissions, cannot change All permissions including creating, cloning, deleting roles
Custom Role User-defined role with specific permissions Read / Write access to selected sections

Customer support

Evaluates the quality, availability, and scope of the customer support offered by the
hosting provider.

Score Components:

  • Support communication channels (30%): Measures the variety of customer support types
    provided (live chat, chatbot, email, phone, etc.)
  • Availability (20%): Assesses the availability hours for each channel, including 24/7
    support options.
  • Technical support quality (30%): Assesses whether the provider offers comprehensive
    technical support, including hardware upgrades (e.g., HDD to SSD), software installations, and web
    server configuration changes.
  • Enterprise support (20%): Checks if there are dedicated or priority support services
    for enterprise-level customers.

8.7
9.5

🏆 Winner
Hivelocity:
A hosting provider with exceptional uptime and extensive global data center locations.


Phone support







Live chat support







Chatbot







Email/ticket support







Enterprise support
(dedicated agent, priority support)






IONOS offers a comprehensive 24/7 customer service experience through multiple channels, including phone, chat, and email. Customers have access to a personal consultant during standard business hours, adding a layer of tailored assistance. With a help center, community support, and a 30-day money-back guarantee, IONOS ensures users have ample resources at their disposal.

Hivelocity also delivers 24/7 technical support, accessible via phone, live chat, and a ticketing system. While it doesn’t provide a personal consultant like IONOS, it compensates with an impressive array of walk-through articles and instructional videos. Exceptional uptime and reliability stand out among Hivelocity’s key strengths, making it a favored choice for many users.

Ionos vs Hivelocity: User feedback

Ionos
132 reviews
3.5 out of 5 stars
Hivelocity
34 reviews reviews
4.9 out of 5 stars

The user feedback on the hosting provider is highly mixed. Some customers appreciate the affordability and ease of use, particularly for startups, and praise the good customer support and convenient packages. However, many others criticize the company’s unreliable service, outdated user interface, and poor handling of issues, including severe downtime and inadequate customer support. There are also concerns about deceptive business practices and difficulty with account management, leading to significant dissatisfaction among long-term users.

Hivelocity is highly praised for its exceptional customer service, reliable server performance, and knowledgeable technical support. Long-term users, some with over a decade of experience, commend the company for its personalized support and rapid response times, often highlighting near-instant ticket resolutions and a proactive approach to addressing issues. Additionally, the infrastructure and network reliability receive strong accolades, with many users experiencing minimal to no downtime. While a few noted the increasing prices and occasional variability in support quality, the consensus is that Hivelocity offers an outstanding hosting service marked by dependability and top-tier customer support.

Ionos vs Hivelocity: FAQ

Which platform is better suited for hosting WordPress websites?


IONOS offers managed WordPress hosting with features like malware protection and up to 20 GB of RAM, making it well-suited for WordPress websites. Hivelocity also provides WordPress hosting but focuses more on advanced technical management. IONOS’s user-friendly tools and additional features make it a better option for users specifically looking for WordPress hosting.

Are both platforms suitable for beginners?


IONOS is particularly suitable for beginners, offering user-friendly tools such as a website builder and Click & Build functionality for easy installation of popular apps. It also includes a free domain for the first year and robust customer support, making it easier for non-technical users to manage their hosting needs. Hivelocity, while powerful, is more geared towards tech-savvy users who require advanced control and customization.

Which hosting service offers more scalability options for growing websites?


IONOS stands out with its easily scalable performance management, allowing users to adjust resources without changing plans, with each additional performance level costing $2/month. Hivelocity offers scalable solutions through dedicated servers and custom private clouds but lacks the straightforward, on-the-fly scaling options provided by IONOS. For elastic and cost-effective scaling, IONOS is the more flexible choice.

Which service is more suitable for hosting a high-traffic website?


Both IONOS and Hivelocity are suitable for high-traffic websites, offering robust VPS and dedicated hosting options. Hivelocity provides a 99.99% uptime guarantee with highly secured data centers, making it reliable for large-scale traffic. IONOS offers scalable performance levels and includes features like Cloudflare CDN for enhanced load times, ensuring it can also handle high-traffic demands effectively.

How do the providers handle email hosting and what features are included?


IONOS includes professional email hosting with all their plans, supporting functionalities like transactional emails and campaigns, making it ideal for small businesses needing reliable email services. Hivelocity does not focus on email services; users may need to rely on third-party solutions for email hosting. The inclusion of email hosting by IONOS adds significant value for businesses looking for an all-in-one solution.

    The making of this blog

    We followed a clear, step-by-step process to write and research this article.

    Share article

    Leave a comment

    Your email address will not be published. Required fields are marked *

    Your email address will never be published or shared. Required fields are marked *

    Comment*

    Name *