Ionos vs Rochen: guide for 2024

Ionos vs Rochen: Final verdict

Comparing IONOS and Rochen, each hosting service brings unique strengths to meet various user needs.

• 
  Rochen (Overall grade: 8.5)
  
  provides a steadfast hosting experience with a strong emphasis on security and media-handling capabilities, making it ideal for multimedia-heavy and security-conscious users. Utilizing SSD NVMe storage, LiteSpeed Enterprise Web Server, and HTTP/3 and QUIC support, Rochen ensures fast performance and high availability through AWS Global platforms. Strong managed server security, automatic malware cleanup, and green hosting initiatives further bolster its offerings. Although it commands a higher price, Rochen’s comprehensive plans, unmetered data transfer, and free migrations for up to 10 sites make it a valuable investment for multi-site hosting or reselling.
• 
  IONOS (Overall grade: 8.2)
  
  excels with its user-friendly setup, including intuitive website builders and seamless app installations suitable for individuals and small businesses. Its robust georedundant infrastructure ensures data reliability and high performance, complemented by Cloudflare CDN for fast load speeds. The inclusion of a free domain, professional email, and Wildcard SSL certificate adds to its appeal for budget-conscious users. With scalable performance levels and flexible hosting resources, IONOS offers substantial value with plans starting as low as $4/month. Although support feedback is mixed, IONOS’s comprehensive features and lower costs make it an attractive choice for diverse user requirements.

Hosting types offered

Both platforms provide a variety of hosting types, each designed to meet the different needs of users.

Although both offer a variety of hosting plans tailored to different needs, in certain cases, one platform may prove to be more suitable.

Detailed comparison

🏆 Winner IONOS: For robust georedundant infrastructure and scalable performance options.

Boasting a 99.9% uptime guarantee, IONOS excels in providing consistent hosting services. Its georedundant infrastructure ensures data is mirrored across two data centers for continuous hosting without disruptions. The availability of Cloudflare CDN across 60 global data centers greatly enhances website load speeds, while the use of server shield technology offers solid DDoS protection. With daily backups and scalable performance levels, users have significant flexibility and control over their hosting resources.

Rochen, with a 99.9% uptime guarantee and a comprehensive 100% SLA for dedicated VMs, assures clients of high availability. Its infrastructure leverages AWS Global platforms for quick transfers between physical servers in case of hardware issues. Continuous power availability to host hypervisors and network switches is guaranteed. Proactive monitoring further adds to the service reliability, making it a dependable choice for hosting.

🏆 Winner
IONOS: Exceptional performance and scalability.

When comparing general performance, IONOS and Rochen both offer high-speed SSD storage and advanced protocols for optimal performance. IONOS employs dual platform technology and HTTP/2, which speeds up page load times, combined with a Cloudflare CDN that distributes content across over 60 data centers globally. In contrast, Rochen uses SSD NVMe storage, LiteSpeed Enterprise Web Server, and is both HTTP/3 and QUIC enabled. IONOS provides georedundant infrastructure, while Rochen boasts global data centers without specific locations mentioned. Both hosts leverage caching methods like LiteSpeed caching in Rochen, but IONOS’s integration of these technologies makes it stand out.

Website speed

IONOS and Rochen both excel in website speed, but they approach it differently. IONOS uses dual platform technology, HTTP/2, and SSD storage, ensuring fast performance. Cloudflare CDN further enhances speed by delivering content from the nearest of over 60 global data centers. Rochen, on the other hand, uses SSD NVMe storage and LiteSpeed Enterprise Web Server, with HTTP/3 and QUIC facilitating even quicker loads. While both are fast, IONOS’s extensive platform integration and global CDN give it an edge in delivering consistently quick load times.

Scalability

IONOS offers scalable performance management where users can adjust performance levels as needed, with additional performance levels costing $2/month. Customers are notified via email when they reach their current limit, ensuring seamless scaling. Though details on dedicated servers are not provided, IONOS’s scalability seems flexible and user-friendly. Information on Rochen’s scalability is less detailed, making it unclear how the scaling process works or the costs involved. With more explicit details and lower costs for scaling, IONOS provides a more transparent and economical scaling solution.

🏆 Winner Rochen: Comprehensive security measures and additional green hosting initiatives.

Technical security measures:

Both IONOS and Rochen offer robust SSL certificate options. IONOS provides different types of SSL certificates, including Domain Validated (DV), Organization Validated (OV), and Extended Validation (EV), while Rochen includes Let’s Encrypt SSL certificates in all plans at no additional cost. Rochen also offers GeoTrust SSL certificates starting from $49.95 USD per year. For PHP versions, IONOS supports PHP 4.0 onwards, including the latest versions like PHP 8.2 and 8.3. Rochen defaults to PHP 8.3 but also supports multiple older versions down to PHP 5.3. Both providers focus on enhanced encryption and malware protection. IONOS features advanced DDoS protection, daily backups, and customizable firewall rules. Rochen includes proactive malware defense and AWS architecture for high availability.

Operational security measures:

IONOS utilizes georedundant data centers for uptime and data protection, alongside advanced DDoS protection and daily backups. Rochen focuses on managed server security, OS level account segregation, and 24/7 proactive server monitoring. Rochen employs the Rochen Shield WAF to protect against common web attacks and uses Imunify360 malware protection for real-time scanning and cleanup. Both providers offer automated daily backups and secure access protocols. IONOS also includes site scanning and automatic malware removal, whereas Rochen provides free automatic malware cleanup in all plans.

Compliance and certifications:

IONOS is fully compliant with GDPR. Although PCI compliance isn’t explicitly mentioned, its focus on SSL and data protection indicates a commitment to secure transactions. Rochen also adheres to GDPR with a detailed privacy notice and Data Processing Agreement (DPA). Rochen’s data centers hold certifications such as SSAE 18 SOC 2 Type II for the U.S. and ISO 27001, 14001, and 9001 for the U.K., ensuring a higher level of security and compliance.

🏆 Winner: Rochen: An all-encompassing hosting provider with a strong focus on security and performance.

Rochen and IONOS both offer robust hosting services but cater to different user needs. IONOS emphasizes user-friendly website builders and seamless app installations, making it an excellent choice for individuals or small businesses seeking an easy setup process. The free domain, professional email, and Wildcard SSL certificate are valuable incentives, especially for users on a tighter budget or those looking for a cost-effective option. On the other hand, Rochen stands out with its advanced security features, such as Rochen Shield WAF and end-to-end encryption, providing an extra layer of protection for businesses that prioritize data security. The inclusion of a managed server security setup and options for daily backups and free backup restores make it particularly appealing to more security-conscious users.

Both providers offer comprehensive plans, but Rochen’s pricing may be a deterrent for budget-sensitive customers. IONOS offers plans starting as low as $4/month with a three-year term, including scalable performance and georedundant data centers that ensure high reliability. Rochen, while priced higher, provides unmetered premium data transfer and a white-label hosting option for resellers, which adds value for entrepreneurs looking to host multiple sites or create custom hosting solutions for clients. Rochen’s proactive malware defense and automatic malware cleanup further enhance its appeal as a dependable and secure hosting solution.

Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both IONOS and Rochen offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.

Email services:

Both IONOS and Rochen provide comprehensive email hosting services, allowing users to create professional email addresses seamlessly. While IONOS includes professional email as part of its plans, Rochen offers an extensive email service with features such as spam experts filtering, ensuring secure and reliable email communication. Neither provider explicitly mentions transactional email capabilities or reselling third-party services like Google Workspace or Zoho, which may be crucial for users requiring those features.

🏆 Winner Rochen:Rochen offers competitive pricing and several plan advantages across various hosting types.

Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.

Comparing the pricing plans for IONOS and Rochen reveals that while IONOS offers more budget-friendly options with extensive features across shared and WordPress hosting plans, Rochen provides a higher-end offering with robust Magento, Joomla, and Drupal hosting plans. IONOS’s Essential Plan starts at $4/month, featuring a free domain for a year and daily backups, while Rochen’s basic Solo Plan starts at $18.95/month with SSD NVMe storage and unmetered data transfer. Rochen’s monthly commitment plans are higher but offer unlimited subdomains, parked domains, and premium data transfer across various hosting types, which may be more attractive for businesses seeking comprehensive solutions.

Enterprise plans

For enterprises, IONOS’s Ultimate Plan at $16/month provides unlimited storage and databases, maximum CPU & MEM resources, and various additional features making it suitable for high-demand environments. Rochen’s Reseller Plan at $59.95/month, with support for 50 websites, 80GB SSD NVMe storage, and unlimited data transfer, is ideal for enterprises needing scalable options across multiple sites with high performance.

🏆 Winner Rochen: Rochen offers a streamlined and intuitive hosting experience with additional features for seamless site management.

IONOS utilizes its custom control panel along with a user-friendly setup process. It is designed to cater to both technical and non-technical users with its intuitive interface. The highlight for WordPress users is the WP Assistant, which simplifies site creation. Non-technical users will appreciate the Click & Build applications that allow for the installation of popular CMS platforms like Joomla, Drupal, and PrestaShop with minimal effort. Features like the Managed WordPress hosting make it easy to manage updates and security, ensuring that even beginners can navigate site setup efficiently.

Rochen, on the other hand, offers a standard cPanel along with its own customer portal, My Rochen. This combination provides a familiar and accessible interface for those with some technical experience, while still being manageable for non-technical users. The inclusion of BoldGrid Site Builder with WordPress installations simplifies the design process. Additionally, Rochen provides tools for quick CMS installations, further easing the setup process for various types of websites.

Rochen offers free website migrations for up to 10 sites, which are usually completed within 24 hours. This makes the transition to Rochen hosting seamless and cost-effective. The absence of fees for these migrations provides an attractive incentive for users looking to switch providers. IONOS also offers migration assistance, although specifics like the number of sites or completion time are not mentioned. Both companies provide effective migration tools, but Rochen’s offering of free and swift migrations gives it an edge.

The platforms provide extensive knowledge bases filled with guides, how-to articles, and instructional content. Both providers have strong help centers, but Rochen’s faster response time and proactive monitoring enhance the support quality.

🏆 Winner
Rochen: Rochen’s streamlined user management features provide greater ease of use and flexibility.

The user management systems of IONOS and Rochen are distinct in their capabilities for managing user roles, permissions, and accessibility. IONOS offers a structured system where roles determine user access and actions within the Cloud Panel. Users can create, clone, and delete roles, and each role can be assigned to multiple users. The ability to assign multiple roles to users adds flexibility. Rochen’s user management details are not provided, so direct comparison at a granular level is challenging. However, given Rochen’s higher overall score, it is implied that their user management features are effective and likely offer similar, if not greater, flexibility and ease of use.

IONOS provides an intuitive interface for managing users and roles. The Cloud Panel allows for role creation, modification, and the assignment of permissions through a user-friendly layout. Administrators have clear visibility into user roles, status, and assigned permissions. While specific details on Rochen’s user interface are not provided, its competitive rating suggests a comparable, if not superior, interface that facilitates efficient user management.

Access control measures in IONOS are robust, starting with read-only permissions by default and allowing customization through permission groups. This granular level of control ensures that only authorized actions are permitted, protecting sensitive data and operations. Despite no detailed information on Rochen’s access control mechanisms, the higher score implies strong efficiency and scalability in managing a growing user base, affording administrators confidence in secure, streamlined operations.

IONOS user roles table:

Rochen user roles table:

🏆 Winner IONOS: Offering extensive support channels and round-the-clock availability.

Both IONOS and Rochen offer 24/7 customer support but through different channels and with differentiating features. IONOS provides support through phone, chat, and email, with the added benefit of a personal consultant available during standard business hours. Their help center, community forums, and 30-day money-back guarantee further enhance customer satisfaction. This extensive range of support channels, along with an award-winning support team, makes IONOS a highly accessible and dependable option.

Rochen, on the other hand, delivers continuous support through the My Rochen portal with impressive response times averaging 15 minutes. Their support is managed by an in-house team, ensuring a high level of expertise. Proactive server monitoring and a structured escalation procedure for non-standard issues are notable features. Rochen also offers green initiatives and free migrations for up to 10 sites, providing added value to their customers. However, the lack of direct phone or live chat support could be a limitation for some users.

Ionos vs Rochen: User feedback

User feedback for this hosting provider is quite mixed. Positive aspects include affordable pricing, easy setup, and a comprehensive range of hosting features and tools. However, many users express dissatisfaction with poor customer support, outdated user interfaces, and frequent upselling. Some reviewers also report critical issues such as unreliable service, deceptive business practices, and poor handling of domain and payment matters. Overall, the provider seems to appeal to budget-conscious users but falls short in reliability and support.

Users appreciate Rochen for its seamless and efficient website migration service and the reliability offered by its US and UK data centers. The experience is generally smooth and hassle-free, making it a preferred choice for many. On the downside, some users find the customer support lacking due to its limited availability via email and the response time being slow. Additionally, the pricing is considered slightly higher than expected.

Ionos vs Rochen: FAQ