Justhost vs Directnic: guide for 2024

Final verdict


Comparing JustHost and Directnic reveals key differences in their offerings and value.


  • JustHost (Overall grade: 7.4)


    offers a wide variety of robust hosting solutions, including shared, WordPress, eCommerce, VPS, and dedicated hosting. Its reliability is underscored by a 99.95% uptime guarantee and advanced security features like SiteLock and Web Application Firewalls. JustHost’s user management and scalability options, especially with its VPS and dedicated solutions, cater to high-traffic and eCommerce sites efficiently. Its cPanel interface is intuitive, providing 1-click installs for popular applications and extensive customer support options, though some users report slower server response times and mixed customer service reviews.

  • Directnic (Overall grade: 6.8)


    presents an affordable and straightforward hosting menu, focusing primarily on shared and WordPress hosting plans. It makes up for its lower 99% uptime guarantee by leveraging a Cyber Security Operations Center (CSOC) and CDNs for enhanced security and site speed. Directnic’s affordability and clear plan structure are attractive for agencies managing multiple domains or smaller-scale websites prioritizing cost-efficiency. User reviews highlight stability yet point out issues with server speed and less reliable customer service compared to JustHost. While lacking advanced hosting options like VPS or dedicated servers, Directnic provides essential features and solid security at competitive prices.

Overall grade:7.4

Overall grade:6.8

Uptime and Availability 7.1 6.3
Hosting Performance 5.8 7.2
Hosting Security 7.7 7.8
Price 8.6 7.8
Hosting Features 6.7 3.6
Ease Of Setup 8.2 7.8
User Management 7.2 6.5
Customer Support 7.8 7.7
User feedback 4/5 2.5/5

Hosting types offered

Both platforms provide a variety of hosting types, each designed to meet the different needs of users.

Shared hosting
Cloud hosting
WordPress hosting
Ecommerce hosting
VPS hosting
Dedicated hosting

Although both offer a variety of hosting plans tailored to different needs, in
certain cases, one platform may prove to be more suitable.

WordPress
Tie: Both offer 1-click WordPress installation and extensive support.

Ecommerce
Just Host: Offers superior support, reliability, and advanced
features, making it a better choice for businesses prioritizing long-term growth.

Agencies
Directnic Hosting: Offers a variety of affordable plans with different resource allocations, suitable for agencies needing to host multiple domains.

High-traffic websites
Just Host: High-performing servers with guaranteed resources ensure stability and performance for high-traffic websites.

Multimedia websites
Directnic Hosting: Generous disk space and data transfer options at cost-effective prices, suitable for multimedia content hosting.

Detailed comparison

Uptime and availability

Evaluates the average uptime statistics, uptime guarantee and overall availability of the hosting
provider

Score Components:

  • Uptime percentage (30%): evaluates the uptime statistics in given period of time
  • Uptime guarantee (20%): Assesses if the platform offers an uptime guarantee and
    whether the actual uptime matches the promised guarantee.
  • General performance (25%): Evaluates how fast is the average response time and overall
    it’s stability.
  • Responsiveness (10%): Adaptability to different devices and screen sizes.
  • Availability (25%): Reflects the total downtime and number of outages.

7.1
6.3

Section 1

🏆 Winner JustHost: Reliable service with a strong uptime guarantee.

JustHost stands out with an uptime guarantee of 99.95%, meeting the industry standard. They maintain a data center in Utah and have headquarters in the UK, US, and Australia. While they excel in uptime, their server response speed is slower, averaging 971ms. Customer reviews tend to be mixed, particularly regarding customer service and support.

Directnic offers a lower uptime guarantee of 99%, falling short of industry standards. Despite this, users often praise the stability of their hosting. They provide a variety of shared hosting plans packed with features but lack advanced hosting options like VPS or dedicated servers. Pricing is affordable, but some users report issues with server speed and customer service reliability.

Hosting performance

Evaluates the platforms hosting speed and performance tools
Score Components:

  • Hosting speed (30%): This includes SSD quality, Load times, PageSpeed score ranges,
    additional information on website speed, built-in plugins for performance enhancement, available caching
    methods, and CPU/RAM options
  • CDN (20%): Considers whether CDN is available or not, whether it’s free or paid, and
    the quality of the CDN service
  • Available data centers (30%): Evaluates the number of data centers and their locations
    globally.
  • Scalibility (20%): Looks at whether elastic scaling is available, the process required
    to scale (manual upgrade vs. automatic scaling), the presence of dedicated servers, and the costs
    associated with scaling.

5.8
7.2

🏆 Winner Directnic: More flexible hosting options with advanced security features.

When comparing the general performance of Just Host and Directnic, Just Host offers reliable uptime with high-performance quad processor servers and RAID 1 mirrored storage for dedicated hosting. Both providers offer cPanel for ease, but Just Host includes a UPS power backup and 24/7 network monitoring. Directnic, on the other hand, promises 99% uptime and provides a Cyber Security Operations Center (CSOC) and a Security Information & Event Management system (SIEM). Directnic supports CDN integration, enhancing site performance and SEO, while Just Host does not indicate this.

Website Speed

Just Host provides higher performance on its Pro Plan, which could result in faster load times compared to standard plans. Directnic leverages a CDN in all plans, which typically helps improve website speed and optimize performance by reducing latency. Users needing enhanced website speed might find Directnic’s CDN inclusion more beneficial.

Scalability

Both hosting services offer scalable options, but the mechanisms differ. Just Host provides instant provisioning for VPS and dedicated hosting, making it easier to scale quickly. Directnic offers a range of plans with varying disk space and data transfer capacities, with manual upgrades required for better plans. The cost structure for scaling with Directnic is clear across its tiers, while Just Host’s upgrade path depends on additional storage and VPS or dedicated server options.

Hosting security

Reflects the platforms security measures, data privacy, backups and adherence to legal
and regulatory requirements

Score Components:

  • Technical security measures (40%): This includes encryption, firewalls, DDoS
    protection, secure configurations, server monitoring, access control and availability of security addons
    (e.g Sitelock security).
  • Operational security measures (30%): Encompasses data privacy, backups and data
    redundancy.
  • Compliance and certifications (20%): Adherence to legal and regulatory requirements
    (e.g., GDPR, HIPAA) and possession of certifications (e.g., ISO 27001, SOC 2).
  • Business and reliability (10%): Factors in the provider’s reputation, uptime
    guarantees, and customer support.

7.7
7.8

🏆 Winner Directnic: A robust hosting solution with impressive security features and 24/7 surveillance.

Both Just Host and Directnic, have notable differences in their approaches to technical and operational security, as well as in their compliance with regulations.

Technical security measures:

Just Host provides extensive security features via SiteLock, including daily 360-degree vulnerability scans, automatic malware removal, and a Web Application Firewall. Meanwhile, Directnic offers a comprehensive Cyber Security Operations Center (CSOC), malware detection, and removal, and a fully-managed Web Application Firewall (WAF). Both hosts support multiple PHP versions, with Just Host specifying support for PHP 5 and PHP 7, while Directnic allows users to select PHP versions via their Hosting Console.

Operational security measures:

Directnic’s operational security includes 24/7/365 surveillance and incident response through their CSOC, as well as alerting and incident escalation. Just Host provides real-time alerts and email notifications for detected threats. Directnic also offers DDoS protection with a multi-layered approach against various attack types, whereas Just Host emphasizes proactive vulnerability scanning and automated malware removal. Both services offer malware scanning and expert remediation services.

Compliance and certifications:

Just Host mentions GDPR compliance and provides GDPR Domain Masking and Whois Privacy. Directnic does not specify details about GDPR or PCI compliance. Neither host indicates HIPAA compliance explicitly.


SSL certificate

Free SSL included

Paid SSL options available

Additional security features

SiteLock, malware removal, WAF

CSOC, SIEM, 5-layer DDoS protection

PHP versions

PHP 5 & 7

Selectable via Hosting Console

GDPR compliance

Yes

Not specified

HIPAA compliance

Not specified

Not specified

PCI compliance

Not specified

Not specified

Hosting features

Looks at the features offered by hosting platforms
Score Components:

  • Domains (20%): Assesses the availability of a free domain, domain purchase options, and
    pricing
  • Email (15%): Considers if the provider offers full email hosting, or is reselling
    third-party service, and if the email is only transactional or not
  • Website builder (15%): Checks if website builder is available, and it’s user
    friendliness and overall the level of customization allowed.
  • Staging environment (20%): Determines if a staging environment is available, allowing
    for testing changes before going live.
  • FTP & SFTP accounts (10%): Evaluates if and how easily users can access FTP and
    SFTP accounts
  • Git and SSH access (20%): Assess whether Git is integrated into the hosting service and
    if SSH access is provided

6.7
3.6

Winner: Just Host: An all-encompassing web hosting solution.

When choosing a hosting provider, the features and services offered play a pivotal role in determining the best fit for your needs. Both Just Host and Directnic offer distinct advantages catering to various user preferences. Just Host stands out with its unmetered disk space, unlimited email accounts, and a plethora of free marketing tools, making it appealing for larger or growing businesses. The inclusion of a free website builder with a drag-and-drop interface facilitates user-friendly site creation while supporting complex customization needs. Additionally, Just Host provides a wide array of 1-Click installs for popular applications, which bolsters its appeal for users seeking extensive functionality without the complexity.

On the other hand, Directnic Hosting offers straightforward plans with clear-cut features tailored for users with different levels of storage and bandwidth needs. The Lite Plan, for instance, is an economical option for smaller websites with a modest requirement of 10GB disk space and 100GB data transfer. Directnic’s plan structure is transparent, making it easier to select based on one’s specific needs. While Directnic includes free domain registration and cPanel in every plan, it may not offer the extensive feature set found with Just Host, particularly the advanced eCommerce tools and more robust customization options. Directnic’s simplicity and cost-efficiency make it an excellent choice for new or smaller-scale websites looking to manage costs effectively.


Free domain

Yes, for the first year

Yes

Free SSL

Yes

Not specified

Email hosting

Yes, unlimited accounts

Yes, various limits

Website builder

Yes, Drag & Drop

Yes, Easy Script Installs

Staging environment

Not specified

Not specified

FTP & SFTP accounts

Yes

Yes

Git and SSH access

Yes

Not specified

Free backup

Not specified

Not specified

Money-back guarantee

Yes, 30 days

Yes
In some cases hosting providers offer different features based on various components like
a location.
As a result in rare cases the features mentioned here can differ from the ones you see on their websites.

Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both Just Host and Directnic offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.

Email services:

Just Host provides unlimited email accounts with POP3/IMAP support, ideal for users who need to set up multiple email addresses for their domain. It includes features like Spam Assassin protection and autoresponders, which enhance email management. Directnic, on the other hand, offers a tiered email account structure depending on the plan, starting with 50 POP3 emails in its Lite Plan. While it covers the basics, it may not match Just Host’s extensive email support. Both providers offer transactional email capabilities, but Just Host’s offerings are more suitable for large-scale email requirements.

Price

Looks at the cost-effectiveness and value for money of each platform.
Score Components:

  • Plan value (40%): What each pricing tier offers.
  • Transparency and clarity (30%): Clearness of pricing structures.
  • Flexibility of plans (20%): Range of options to suit different budgets.
  • Hidden costs (10%): Additional expenses not included in the plan.

8.6
7.8

🏆 Winner
Just Host:
Just Host scores slightly higher overall, mainly due to the robust features included in their plans and the transparency of what’s included.

Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.

Just Host offers a variety of plans across different hosting categories with a mix of competitive prices and extensive features. Their shared web hosting plans are more detailed and offer many additional benefits compared to Directnic’s simpler and lower-cost plans. Just Host shines with its extensive email, subdomain provisions, and robust database support, making it an excellent choice for businesses with diverse requirements. Directnic stands out for its budget-friendly plans that cover essential needs effectively but lacks some advanced features provided by Just Host.

Basic Plan $14.99/month

1 website, 50 GB storage, unmetered bandwidth, includes free domain, standard performance, free SSL certificate, no automated backups.

Value for price:8.5

N/A
Basic Plan $14.99/month

1 website, 50 GB storage, unmetered bandwidth, includes free domain, 5 email accounts, 100MB email storage, no domain privacy, MySQL databases (20), no automated backups.

Value for price:8.5

Lite Plan $2.48/month

3 websites, 10GB disk space, 100GB data transfer, 50 POP3 emails, 10 MySQL databases, 3 FTP accounts, up to 50 subdomains.

Value for price:7.0

Plus Plan $20.99/month

Unlimited websites, unmetered storage, unmetered bandwidth, includes free domain, unlimited email accounts/storage, SpamExperts (1 domain).

Value for price:8.8

Pro Plan $4.48/month

15 websites, 100GB disk space, 1000GB data transfer, 100 POP3 emails, 50 MySQL databases, 5 FTP accounts, up to 150 subdomains.

Value for price:7.5

Choice Plus $22.99/month

Unlimited websites, unmetered storage, unmetered bandwidth, includes free domain & privacy, code guard basic automated backups (1 year).

Value for price:9.0

Deluxe Plan $7.98/month

30 websites, 200GB disk space, 2000GB data transfer, 250 POP3 emails, 100 MySQL databases, 10 FTP accounts, up to 250 subdomains.

Value for price:7.8

Pro Plan $35.99/month

Unlimited websites, unmetered storage, unmetered bandwidth, includes free domain & privacy, high performance, positive SSL, free SSL, automated backups included.

Value for price:9.0

N/A
Standard VPS $29.99/month

2 cores, 2GB RAM, 30GB storage, 1TB bandwidth, includes free domain name, 1 IP.

Value for price:7.5

N/A
Enhanced VPS $59.99/month

2 cores, 4GB RAM, 60GB storage, 2TB bandwidth, includes free domain name, 2 IPs.

Value for price:8.0

Sitebuilder Starter $15.99/month

Unlimited storage, connect your own domain, advanced site stats, zero Weebly ads, and drag & drop builder.

Value for price:6.5

Premium VPS $89.99/month

3 cores, 6GB RAM, 90GB storage, 3TB bandwidth, includes free domain name, 2 IPs.

Value for price:8.2

Sitebuilder Pro $24.99/month

Unlimited storage, drag & drop builder, no Weebly ads, site search, password protection, video backgrounds, and up to 100 members.

Value for price:7.0

Ultimate VPS $119.99/month

4 cores, 8GB RAM, 120GB storage, 4TB bandwidth, includes free domain name, 2 IPs.

Value for price:8.5

Sitebuilder Business $35.99/month

Unlimited storage, site search, advanced site stats, membership registration, and SSL security.

Value for price:7.5

In some cases companies have different prices based on various components like a location.
As a result in rare cases the prices displayed here can differ from the ones you see on their websites.

Enterprise plans

For enterprises, Just Host’s Pro Plan stands out with its high performance, better file management, and substantial database support. Directnic, while more cost-effective, lacks the same level of advanced features and flexibility, making Just Host the better option for enterprise-level hosting needs.

Ease of setup

Evaluates the ease of setting up and migrating websites on the hosting
platform.

Score Components:

  • Site migration (25%): Assesses whether the provider offers tools for site migration,
    either automated or manual, and whether these services are free or require a fee.
  • Admin panel usability (35%): Evaluates the type of admin panel provided, such as the
    standard cPanel or a custom solution, focusing on its accessibility and user-friendliness for both
    technical and non-technical users.
  • Setup features (20%): Examines the availability and ease of use of various setup
    features, including FTP accounts, file managers, email account setup, PHPMyAdmin, and easy CDN
    configuration.
  • Help center quality (20%): Measures the quality and accessibility of the provider’s
    help center resources, including articles and tutorials.

8.2
7.8

🏆 Winner Justhost: A user-friendly hosting provider with easy setup and robust support options.

Both Just Host and Directnic employ the cPanel control panel, recognized for its accessibility and user-friendliness. Just Host integrates tightly with its customer control panel to streamline website management, allowing even non-technical users to handle template designs, application installs, and free advertising credits with ease. The seamless integration of features aims to eliminate user confusion. On the other hand, Directnic also offers cPanel along with the Weebly SiteBuilder for those who prefer a drag-and-drop interface, catering to less technical users who may need a more guided approach to building their website.

Both service providers ensure that managing your hosting account is straightforward but take slightly different routes to make the user experience pleasant. Just Host’s cPanel is integrated with features like 1-click script installs via SimpleScripts, making it easier for users to add functionalities like WordPress and Joomla to their sites. Directnic’s approach includes easy script installations and the Weebly builder, which is particularly beneficial for users who prefer building their site visually without much coding. Overall, both platforms offer user-friendly control panels that suit varying levels of technical expertise.

Just Host offers a streamlined process for script installations but doesn’t explicitly mention automated migration tools. If assistance is required, Just Host’s help center and support options can guide users through this process, potentially involving some manual steps. Directnic similarly provides easy script installations but also does not specify automated migration tools, implying that users would need to use manual methods. Both platforms seem to facilitate migration but potentially require manual intervention.

Just Host’s help center is comprehensive, featuring articles on DNS, G Suite apps, and various setup guides. It offers phone, chat, and email support, making it highly accessible. Comprehensive tutorials are available for those needing detailed guidance. Directnic also provides an extensive knowledge base, covering topics like logging into the hosting console and configuring domains, with 24/7 technical support and a Trouble Ticket System for personalized assistance. Both platforms offer a range of support options but Just Host’s multifaceted support channels and tutorials provide a slightly richer resource.

User management

Assesses the platforms’ capabilities in managing user roles, permissions, and
accessibility.

Score Components:

  • Role customization (40%): Flexibility in creating and defining user roles and
    permissions.
  • Ease of management (30%): User interface and tools for managing users.
  • Access control (20%): Effectiveness of access control measures for different user
    levels.
  • Scalability (10%): Ability to manage a growing number of users efficiently.

7.2
6.5

🏆 Winner JustHost: A reliable and user-friendly hosting provider with advanced user management features.

When comparing user management capabilities, JustHost clearly sets itself apart with its robust cPanel control panel. While Directnic’s features in user roles and permissions are not explicitly defined, JustHost provides a structured approach to managing and configuring various aspects of user roles and permissions. With JustHost, users can handle multiple accounts with a single login, and those using VPS hosting enjoy full root access to CentOS, providing a high level of flexibility. This level of control makes JustHost more versatile in managing user roles and permissions.

JustHost employs a user-friendly interface that leverages the cPanel control panel, well-known for its intuitive design. Users can easily manage email accounts, domains, and website statistics through its streamlined interface. Moreover, the enhanced cPanel environment for VPS configurations offers a richer feature set, making advanced tasks more accessible. Though Directnic lacks detailed descriptions of its interface tools, JustHost’s cPanel ensures easy navigation and efficient management of hosting accounts.

Access control is another area where JustHost excels. With FTP and SSH access, users can securely manage files and server settings. Customizable error pages and cron jobs further enhance access control, allowing users to tailor their experience. The control panel’s design ensures scalability, effectively managing a growing number of users and accounts. The site transfer option simplifies migration processes. Without detailed information on Directnic’s access control measures, JustHost stands out as more efficient in managing user growth and varied access requirements.

JustHost user roles table:

Role Description Access highlights
Admin (Root Access – VPS Hosting) Full control over the server, accessible in VPS hosting setups. Complete access to server settings, configurations, and files.
General User Standard user role for managing hosting accounts via cPanel. Manage email accounts, domains, and access statistics.
FTP User User role focused on file transfers and management through FTP. Access to website files via FTP.
Email Account User Specific role for managing individual email accounts. Setup and manage email, forwarding, and autoresponders.

Customer support

Evaluates the quality, availability, and scope of the customer support offered by the
hosting provider.

Score Components:

  • Support communication channels (30%): Measures the variety of customer support types
    provided (live chat, chatbot, email, phone, etc.)
  • Availability (20%): Assesses the availability hours for each channel, including 24/7
    support options.
  • Technical support quality (30%): Assesses whether the provider offers comprehensive
    technical support, including hardware upgrades (e.g., HDD to SSD), software installations, and web
    server configuration changes.
  • Enterprise support (20%): Checks if there are dedicated or priority support services
    for enterprise-level customers.

7.8
7.7

🏆 Winner JustHost: Offers a well-rounded suite of services with excellent uptime and dependable 24/7 support.


Phone support







Live chat support







Chatbot







Email/ticket support







Enterprise support
(dedicated agent, priority support)






JustHost and Directnic both provide valuable customer support options, but with some notable distinctions. Both hosting providers offer 24/7 support through email and live chat. While JustHost’s phone support is available round the clock, Directnic’s phone support is only accessible during working hours from Monday to Friday. Directnic adds a ticket support system and features a comprehensive knowledge base with articles and video tutorials.

Both hosts offer a 30-day money-back guarantee and free domain registration with annual plans. However, customer reviews for Directnic are mixed, indicating possible concerns with server reliability and speed. JustHost, on the other hand, is praised for its exceptional uptime and dependable customer service, making it a preferable choice in terms of overall reliability and support responsiveness.

User feedback

Justhost
1 reviews
4 out of 5 stars
Directnic
2 reviews reviews
2.5 out of 5 stars

JustHost is praised for its simplicity and ease of use, making it a great option for beginners wanting to learn more about hosting and cPanel. Users appreciate its intuitive interface and reliable performance with minimal outages. The introductory pricing is highly attractive, offering significant savings for long-term commitments. However, some users feel that the regular pricing after the initial period can be steep, though still competitive.

The hosting provider has a long-standing presence in the industry, which has contributed to a stable domain registration experience for some users. However, there have been significant issues with domain security breaches and slow response times for resolving these problems. Additionally, the server performance is reported to be slow, and customer support is not highly rated. Overall, the service has received average feedback, and some users would not recommend it.

FAQ

Which platform is better suited for hosting WordPress websites?


Both JustHost and Directnic offer robust WordPress hosting services with 1-click installation and extensive support. However, JustHost provides additional advanced features and higher reliability, making it a slightly better option for businesses looking for long-term growth in WordPress hosting.

Which hosting service offers better security features?


JustHost offers extensive security features through SiteLock, including daily vulnerability scans, automatic malware removal, and a Web Application Firewall. Directnic also provides robust security with a Cyber Security Operations Center (CSOC), malware detection, and a managed Web Application Firewall. However, JustHost’s additional security measures make it slightly more comprehensive.

Which service is more suitable for hosting a high-traffic website?


JustHost is more suitable for hosting high-traffic websites due to its high-performing servers, guaranteed resources, and scalability through VPS and dedicated hosting solutions. With a 99.95% uptime guarantee and advanced security features, JustHost ensures stability and performance for high-traffic websites.

Which platform offers better customer support?


JustHost includes 24/7 customer support through phone, live chat, and email, along with a comprehensive knowledge base. Directnic provides 24/7 support through email and live chat but offers phone support only during working hours. Overall, JustHost is praised for its reliability and responsive customer service, making it the preferable choice for support.

What are the major differences in pricing and value between justhost and directnic?


JustHost offers a variety of hosting plans across different categories with extensive features, making it suitable for larger or growing businesses. Directnic presents more budget-friendly plans that cover essential needs but lack advanced features. JustHost provides better value for users needing extensive email and database support, while Directnic is more cost-effective for simpler requirements.

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