Justhost vs Hostpapa: guide for 2024

Final verdict

Looking over JustHost vs. HostPapa, HostPapa provides superior value and better features overall.

• 
  HostPapa (Overall grade: 8.6)
  
  
  excels in offering dependable uptime, speedy server performance, and comprehensive support for both small and large enterprises. HostPapa stands out with its NVMe storage and CDN features, ensuring faster load times and enhanced website speed. With detailed user roles and extensive customer support resources, HostPapa makes user management seamless and versatile. HostPapa’s wide range of plans, including unlimited SSD storage and free automated backups, provide great value, especially for WordPress users with advanced staging environments. Though the learning curve might be steeper for beginners, HostPapa’s extra features and competitive pricing make it a top choice for a robust hosting solution.
  
• 
  JustHost (Overall grade: 7.4)
  
  
  remains a strong contender, especially for those new to hosting needing a straightforward and intuitive platform. JustHost offers decent uptime and globally present data centers, making it accessible and reliable. While it falls short in speed performance compared to HostPapa, JustHost’s range of hosting types, including dedicated hosting, provides flexibility for growing businesses. Customer support is reliable but can be inconsistent sometimes. Although the initial pricing is very attractive, the regular rates post-introductory period are higher. JustHost holds its ground with ease of use and basic features ideal for beginners, though it may not match HostPapa’s complete suite of advanced tools and performance enhancements.
  

Hosting types offered

Both platforms provide a variety of hosting types, each designed to meet the different needs of users.

Although both offer a variety of hosting plans tailored to different needs, in
certain cases, one platform may prove to be more suitable.

Detailed comparison

🏆 Winner HostPapa: HostPapa offers dependable uptime performance and proactive communication about maintenance and incidents.

HostPapa demonstrates consistent uptime at 99.93% and excels in transparency by providing real-time updates about maintenance. Load times from Canadian locations such as Montreal, Toronto, and Vancouver range between 650ms and 705ms, showing better speed performance compared to JustHost. HostPapa’s 99.9% uptime guarantee includes compensation options, adding a layer of reliability absent in JustHost’s offerings.

JustHost provides a decent uptime of 99.95% and hosts its primary data center in Utah. The company has headquarters in the UK, USA, and Australia, making it a globally present option. However, with an average response speed of 971ms, JustHost falls short in server performance. Customer reviews of the support system are mixed, especially for chat and ticketing services.

🏆 Winner HostPapa: When it comes to general performance, HostPapa edges out Just Host with its server optimization and NVMe storage, providing a noticeable boost in load times. HostPapa’s CDN, with over 250 global locations, significantly enhances content delivery speeds. Just Host, in contrast, offers standard performance across most plans with only its Pro Plan delivering higher performance. Both providers offer 24/7 network monitoring and support, but HostPapa’s use of the Cloudflare Enterprise CDN and a global edge hosting approach makes it quicker and more reliable. Just Host uses quad processor servers and has a UPS power backup generator, but its performance lacks the same speed enhancements available from HostPapa.

Website speed

HostPapa’s focus on speed is clear through its NVMe storage and Cloudflare Enterprise CDN, both optimizing loading times and overall website performance. Furthermore, using CloudLinux and automated backups ensures websites remain unaffected by issues on shared servers. Just Host, however, primarily offers standard performance with its servers except on the Pro Plan. It does provide enhanced caching and mirrored storage for dedicated hosting, but these features don’t match the across-the-board speed focus seen with HostPapa.

Scalability

Scalability varies significantly between Just Host and HostPapa. While Just Host provides instant provisioning and guaranteed server resources with its VPS and dedicated hosting options, everything is manually scaled, requiring plan upgrades for additional resources. HostPapa, with its NVMe storage and optimized server setup, offers no clear indication of elastic scaling or automatic upgrades but does boast high performance for WordPress sites. For customers needing elastic scalability and easy server transitions, HostPapa’s scalable solutions seem to fit more flexible and responsive scaling needs.

🏆 Winner
HostPapa: An excellent choice for comprehensive and proactive security features that ensure the optimal protection and trust for your website.

Both Just Host and HostPapa, have notable differences in their approaches to technical and operational
security, as well as in their compliance with regulations.

Technical security measures:

Just Host provides SiteLock for daily 360-degree vulnerability scanning and automatic malware removal. It also includes a web application firewall, spam blacklisting, virus scanning, and a free SSL certificate. HostPapa offers GlobalSign SSL certificates, up to 256-bit encryption, and a web application firewall, along with daily malware scanning and removal. HostPapa also provides automated backups and a content delivery network (CDN) for enhanced security.

Operational security measures:

Just Host offers alerts, email notifications, a verifiable trust seal, and expert services for cleaning and securing sites. HostPapa’s Protection Power suite includes real-time security notifications, DDoS protection, PCI compliance assurance, and incident management. Both offer SiteLock features but HostPapa’s suite appears more extensive with features like advanced threat discovery and automated backups.

Compliance and certifications:

Just Host and HostPapa are GDPR compliant. HostPapa also meets PIPEDA compliance standards and is certified as a PCI compliant eCommerce merchant. HostPapa provides guidelines to customers to maintain PCI compliance, encompassing secure network management and regular vulnerability assessments. Just Host’s PCI compliance status is not explicitly mentioned.

Winner HostPapa: Leading the charge with its extensive feature set and free services.

Both Just Host and HostPapa offer robust hosting services, making it essential to look closely at their key features to determine which might better suit your needs. Just Host, powered by Bluehost, provides a free domain name for one year with specific plans, a free website builder, and various 1-Click installations including WordPress. FTP, SFTP, and SSH access are available, allowing for a range of customization and technical control. On the other hand, HostPapa offers unlimited SSD storage, which greatly improves file delivery times, along with a wildcard SSL certificate free for one year, making it highly attractive for securing multiple subdomains. Additionally, HostPapa includes Jetpack free for one domain, adding features like automated social media posting and brute force protection, which cater to WordPress users needing enhanced security and marketing tools.

HostPapa stands out particularly with its WordPress staging environment, letting users test updates in a sandbox before going live, a feature not explicitly mentioned by Just Host. This is ideal for users who prioritize site reliability and smooth updates. While Just Host offers unmetered disk space and bandwidth, HostPapa leverages SSD technology for faster load times. Furthermore, HostPapa provides a comprehensive suite of free automated backups for the first year and domain privacy, which keeps contact information anonymous. Just Host also offers a money-back guarantee for 30 days, but HostPapa’s additional free resources and superior technological infrastructure make it a more compelling choice for many users.

Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both Example hosting one and Example hosting two offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.

Email services:

Email services at Example hosting one are provided through a partnership with Microsoft 365, offering a professional email and access to Outlook on a trial basis before transitioning to a paid service. Conversely, Example hosting two provides unlimited free professional email accounts, which is particularly beneficial for users requiring multiple email accounts without incurring additional costs.

🏆 Winner HostPapa: HostPapa offers competitive pricing and extensive feature sets across different types of hosting plans.

Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.

When comparing JustHost and HostPapa, JustHost provides a variety of both shared and dedicated hosting plans with varying features and prices. JustHost’s plans generally include robust standard features such as unmetered bandwidth, a free SSL certificate, and a free domain registration. On the other hand, HostPapa offers more economical prices for their web and WordPress hosting plans while maintaining competitive features like free domain registration, SSL certificates, and generous storage options. These differences make each provider suitable for different use cases, whether it’s affordability or feature-rich plans you are looking for.

Enterprise plans

Comparing JustHost’s Premium Dedicated Plan at $209.99/month to HostPapa’s Venus VPS Plan at $109/month, HostPapa offers better cost efficiency with ample storage and bandwidth, suitable for growing enterprises. JustHost provides more comprehensive dedicated server options, but at a higher price point, which may be beneficial for large-scale businesses needing robust configurations.

🏆 Winner
HostPapa: Known for its simple setup and extensive support resources.

When comparing the admin panels of Just Host and HostPapa, both providers utilize user-friendly interfaces to ensure seamless management of hosting accounts. Just Host employs the standard cPanel control panel, which is known for its simplicity and efficiency. It offers easy access to important functionalities such as email configuration, domain management, and script installations. This makes it accessible for both technical and non-technical users. On the other hand, HostPapa also uses cPanel for its hosting management, ensuring familiarity for those who have used this control panel before. It allows for streamlined management of files, databases, and security settings. Both Just Host and HostPapa cater well to users of all skill levels, making the setup and navigation processes straightforward.

Where Just Host shines with its integrated SimpleScripts for one-click installs, HostPapa offers a zero-click WordPress installation. This eliminates the need for manual setup, allowing users to start building their websites immediately. Additionally, HostPapa includes one-click publishing with its Website Builder, making it easy to bring your site online swiftly. In comparison, Just Host’s free advertising credits and various template designs provide valuable benefits during the setup phase. Both providers focus on ease of use, but their additional features cater to different user needs.

When it comes to migration tools, HostPapa offers a significant advantage with its free and seamless website transfer services from any provider, ensuring no downtime during the move. This makes it highly appealing for users looking to switch hosting providers without service disruption. In contrast, Just Host does not explicitly mention free migration services, which could imply additional steps or potential costs for users needing to migrate their websites.

Evaluating the help center resources, HostPapa demonstrates a more extensive offering with a comprehensive support and information center, video tutorials, and award-winning customer support in multiple languages. HostPapa even offers a free 30-minute one-on-one training session for higher-tier plans, providing personalized assistance. Just Host, while comprehensive in its own right, provides a robust knowledge base, phone, chat, and email support, along with numerous tutorials and online help articles. Both providers are well-equipped to support their users, but HostPapa stands out with its breadth of resources and personalized support options.

🏆 Winner: HostPapa Superior flexibility in user management and accessibility.

In comparing the user management abilities of JustHost and HostPapa, HostPapa stands out due to its advanced Plesk interface. HostPapa allows users to create various user roles with specific permissions easily, providing more granularity and control over user access. JustHost, while offering a user-friendly cPanel, lacks this depth in role-based authorization and user customization. HostPapa’s system allows administrators to finely tune permissions across different categories such as database management, log rotation, and mail account management, making it the more flexible choice.

When it comes to user interfaces and tools for managing users, both hosting providers offer intuitive environments. JustHost’s cPanel is easy to navigate, especially for beginners, featuring options such as customizable error pages and cron jobs. HostPapa uses Plesk, which provides a slightly steeper learning curve but offers powerful tools such as the Presence Builder and detailed user role creation. HostPapa’s UI is thus more suited for administrators needing to manage detailed permissions and complex settings, while JustHost caters better to users looking for straightforward, basic management.

For access control measures and capability in handling a growing number of users, HostPapa’s Plesk again takes the lead. HostPapa’s granular permission settings allow for precise control over user actions, making it easier to scale operations while maintaining security. JustHost does offer important features like root access for VPS hosting and SSH, which enhances its utility, particularly for technical users. However, HostPapa’s detailed roles and permissions ensure better resource allocation and minimized risks in larger, multi-user environments.

HostPapa User Roles Table:

JustHost User Roles Table:

🏆 Winner HostPapa: HostPapa stands out with more comprehensive customer support options that cater to diverse needs.

JustHost and HostPapa both offer extensive 24/7 customer support through phone, live chat, and email. JustHost’s phone support includes toll-free options for US customers and a dedicated line for international callers. Their email support is accessible through a Help Center, and they provide continuous support through all channels. JustHost also requires various validation details for support interactions, ensuring security and accuracy.

HostPapa provides 24/7/365 support through multiple international phone numbers, email, live chat, and support tickets. They also offer additional resources like an extensive knowledge base, video tutorials, and the option to book one-on-one training sessions with experts. HostPapa’s physical addresses worldwide offer assurance and accessibility. HostPapa’s diverse support options and additional resources provide a more comprehensive experience for users, justifying its higher rating.

User feedback

JustHost is praised for its simplicity and ease of use, making it a great option for beginners wanting to learn more about hosting and cPanel. Users appreciate its intuitive interface and reliable performance with minimal outages. The introductory pricing is highly attractive, offering significant savings for long-term commitments. However, some users feel that the regular pricing after the initial period can be steep, though still competitive.

Overall, customers generally appreciate the ease of use, responsive customer support, and affordability of the hosting provider. Many users specifically highlight the excellent technical support and straightforward interface as significant advantages. However, some reviews mention downsides such as occasional transparency issues with billing, aggressive upselling tactics, and sporadic performance concerns like downtime or slow website speeds due to outdated technology. There are also mixed experiences regarding customer service efficiency, with some users facing frustrating delays while others commend the quick and knowledgeable support team.

FAQ