Justhost vs Hostpro: guide for 2024

Justhost vs Hostpro: Final verdict


Looking over Just Host vs. HostPro, each provider brings unique strengths and distinct value propositions to the table.


  • Just Host (Overall grade: 7.4)

    excels in providing a range of hosting plans that cater to beginners and agencies alike. Its 1-click WordPress install, easy-to-use cPanel, and robust eCommerce support make it an appealing choice for users looking for convenience and reliability. Notably, Just Host offers outstanding uptime at 99.95% and a comprehensive support system available through live chat, phone, and email, although only dedicated hosting users get 24/7 phone support. However, its higher average response speed of 971ms and significant website load times reflect a slight lag compared to others in the market. The unmetered disk space, free email hosting, and various multimedia capabilities are significant advantages, but the free domain offer only lasts for the first year, potentially increasing costs afterward.

  • HostPro (Overall grade: 6.9)

    is a performance-centric hosting service, leveraging advanced NVMe SSDs and LiteSpeed technology to deliver remarkable site speed and reliability. Ideal for high-traffic websites and those with rigorous performance requirements, HostPro’s uptime guarantee falls slightly short in real-world testing, recording at 99.43%, but its load times remain impressive. The inclusion of Cloudflare CDN and automatic daily backups enhances security and operational efficiency. Moreover, HostPro’s technical support is highly praised, though it lacks phone and live chat options, which some users might find limiting. Despite not offering a free domain and requiring user requests for SSH access, HostPro’s diverse programming language support, scalable cloud options, and extensive backup services provide excellent value for technically adept users and developers.

Overall grade:7.4

Overall grade:6.9

Uptime and Availability 7.1 6.8
Hosting Performance 5.8 8.5
Hosting Security 7.7 9.0
Price 8.6 8.8
Hosting Features 6.7 5.5
Ease Of Setup 8.2 8.8
User Management 7.2 0.0
Customer Support 7.8 7.9
User feedback 4/5 5/5

Hosting types offered

Both platforms provide a variety of hosting types, each designed to meet the different needs of users.

Shared hosting
Cloud hosting
WordPress hosting
Ecommerce hosting
VPS hosting
Dedicated hosting

Although both offer a variety of hosting plans tailored to different needs, in
certain cases, one platform may prove to be more suitable.

WordPress
Just Host: provides easy integration and a 1-click WordPress install.

Ecommerce
Just Host: offers superior support, reliability, and advanced
features.

Agencies
Just Host: offers managed multiple accounts with one login.

High-traffic websites
HostPro: ensures high performance with NVMe SSD-based servers.

Multimedia websites
Tie: Both offer high-performance servers and relevant features.

Detailed comparison

Uptime and availability

Evaluates the average uptime statistics, uptime guarantee and overall availability of the hosting
provider

Score Components:

  • Uptime percentage (30%): evaluates the uptime statistics in given period of time
  • Uptime guarantee (20%): Assesses if the platform offers an uptime guarantee and
    whether the actual uptime matches the promised guarantee.
  • General performance (25%): Evaluates how fast is the average response time and overall
    it’s stability.
  • Responsiveness (10%): Adaptability to different devices and screen sizes.
  • Availability (25%): Reflects the total downtime and number of outages.

7.1
6.8

🏆 Winner JustHost: A reliable hosting provider with excellent uptime and compatible features.

JustHost boasts a 99.95% uptime, ensuring minimal downtime for its customers. It offers a comprehensive support system including 24/7 live chat, phone, and email support, although only dedicated hosting customers can access 24/7 phone assistance. The average response speed of 971ms is higher than expected, but its main website load time of 6 seconds outshines the average.

HostPro, with a 99.9% uptime guarantee, fell short in real-world testing, recording 99.43% uptime. Despite this, its speed performance was decent, with fully loaded pages ranging between 2.3 and 2.9 seconds. HostPro leverages fast NVMe SSDs and provides advanced cloud platform services through DigitalOcean and Vultr. They offer round-the-clock technical support and a 30-day money-back guarantee to enhance customer confidence.

Which one has better hosting performance?

Evaluates the platforms hosting speed and performance tools
Score Components:

  • Hosting speed (30%): This includes SSD quality, Load times, PageSpeed score ranges,
    additional information on website speed, built-in plugins for performance enhancement, available caching
    methods, and CPU/RAM options
  • CDN (20%): Considers whether CDN is available or not, whether it’s free or paid, and
    the quality of the CDN service
  • Available data centers (30%): Evaluates the number of data centers and their locations
    globally.
  • Scalibility (20%): Looks at whether elastic scaling is available, the process required
    to scale (manual upgrade vs. automatic scaling), the presence of dedicated servers, and the costs
    associated with scaling.

5.8
8.5

🏆 Winner HostPro: Exceptional performance with NVMe SSD and LiteSpeed technology.

Both Just Host and HostPro offer solid hosting options, but when it comes to general performance, HostPro stands out. HostPro leverages NVMe drives that boast 10x higher performance than traditional SSDs and 100x more than HDDs, resulting in lightning-fast load times and exceptional PageSpeed scores. This hosting also uses Intel® Xeon® processors, ensuring it performs well under heavy loads. HostPro integrates Cloudflare for CDN, enhancing site speed and security without extra costs. Their data centers are strategically located in the Netherlands and the USA, allowing for a broad reach.

Website Speed

Website speed on HostPro is unmatched, thanks to its NVMe SSDs and the LiteSpeed Web Server. The LSCache plugin further optimizes performance by handling critical CSS generation, image optimization, and third-party CDN integration. On the flip side, Just Host provides high performance only through its Pro Plan and dedicated hosting, which includes enhanced caching via RAM and RAID 1 protection. Both providers offer 24/7 real-time monitoring, ensuring zero downtime. HostPro, however, edges out slightly by offering superior storage technology across all plans.

Scalability

Scalability with HostPro is flexible but requires upgrading plans manually. Their plans range from managed WordPress hosting to VPS and cloud options, starting at $3.95/month. Just Host offers various levels, but the standout is their instant provisioning for VPS and Dedicated Hosting accounts, enabling quick scalability. While both platforms provide dedicated servers, HostPro’s NVMe drives offer better performance during scaling. Costs for scaling are transparent with HostPro, but specific details on automatic elastic scaling are not available for either service.

Which one has better security features?

Reflects the platforms security measures, data privacy, backups and adherence to legal
and regulatory requirements

Score Components:

  • Technical security measures (40%): This includes encryption, firewalls, DDoS
    protection, secure configurations, server monitoring, access control and availability of security addons
    (e.g Sitelock security).
  • Operational security measures (30%): Encompasses data privacy, backups and data
    redundancy.
  • Compliance and certifications (20%): Adherence to legal and regulatory requirements
    (e.g., GDPR, HIPAA) and possession of certifications (e.g., ISO 27001, SOC 2).
  • Business and reliability (10%): Factors in the provider’s reputation, uptime
    guarantees, and customer support.

7.7
9.0

Winner HostPro: Equipped with a robust suite of security features, HostPro stands out as a comprehensive solution for maintaining website security and reliability.

Technical security measures

Just Host emphasizes comprehensive vulnerability scanning and automatic malware removal through SiteLock, along with features like Hotlink Protection and Secure Shell (SSH) Access. HostPro counters this with Imunify AV+ for virus and malware protection, end-to-end DDoS protection, and custom firewalls. Both offer secure protection, but HostPro seems to have a slight edge with consistent malware cleaning capabilities and robust DDoS defense.

Operational security measures

When it comes to operational security, Just Host offers daily defacement, database vulnerability, and application scanning through SiteLock, along with a customizable dashboard and expert on-demand services. HostPro provides daily backups stored for 30 days, firewall management, and SSH access upon request, coupled with secured webmail and password-protected directories. HostPro’s inclusion of Imunify AV+ and daily backups, which Just Host lacks, provides an enhanced operational security profile.

Compliance and certifications

For compliance, Just Host covers GDPR compliance and mentions its security features as essential components for PCI compliance, but it doesn’t specify HIPAA compliance. HostPro explicitly offers PCI compliance, comprehensive GDPR measures, and detailed options for personal information management. HostPro thus appears more compliant with regulatory standards compared to Just Host.

SSL certificate Free & Premium SSL Free SSL
Additional security features SiteLock, SSH Access Imunify AV+, DDoS Protection
PHP versions PHP 5 & 7 PHP 4.4, 5.1-5.6, 7.0-8.0
GDPR compliance Yes Yes
HIPAA compliance Not specified Not specified
PCI compliance Essential components Yes

Hosting features

Looks at the features offered by hosting platforms
Score Components:

  • Domains (20%): Assesses the availability of a free domain, domain purchase options, and
    pricing
  • Email (15%): Considers if the provider offers full email hosting, or is reselling
    third-party service, and if the email is only transactional or not
  • Website builder (15%): Checks if website builder is available, and it’s user
    friendliness and overall the level of customization allowed.
  • Staging environment (20%): Determines if a staging environment is available, allowing
    for testing changes before going live.
  • FTP & SFTP accounts (10%): Evaluates if and how easily users can access FTP and
    SFTP accounts
  • Git and SSH access (20%): Assess whether Git is integrated into the hosting service and
    if SSH access is provided

6.7
5.5

🏆 Winner
Just Host:
Offers a comprehensive range of features, making it an attractive option for diverse web hosting needs.

Just Host, powered by Bluehost, excels with a robust suite of features aimed at providing a smooth and versatile hosting experience. It includes a 1-year free domain, a robust website builder, and an easy-to-use cPanel for management. Just Host is particularly friendly to beginners through its drag-and-drop site builder and 1-click installs for popular web applications like WordPress and Joomla. The inclusion of SSH and SFTP access, free email hosting, marketing credits, and numerous other tools make it a well-rounded choice for individuals and businesses alike. The unmetered disk space and comprehensive support for multimedia make it an attractive option for users with data-heavy needs. However, its free domain is only available for the first year, which could lead to added costs later.

HostPro, on the other hand, offers a high-performance hosting environment with its NVMe SSD-based hosting and LiteSpeed web server, ensuring fast load times and reliable performance. While HostPro does not include a free domain, it offers a rich staging environment for website testing—a significant plus for developers. HostPro also supports a wide array of programming languages and database services, which could be a deciding factor for technically inclined users. Unique selling points include PHP and Python selectors, as well as Varnish and Redis caching, providing flexibility and optimized performance. But SSH access requires a request, which might be less convenient compared to Just Host’s built-in access.


Free domain

Yes, for the first year

No

Free SSL

Yes

Yes

Email hosting

Yes

Yes

Website builder

Yes

No

Staging environment

No

Yes

FTP & SFTP accounts

Yes

Yes

Git and SSH access

Yes

Yes (SSH upon request)

Free backup

No

Yes

Money-back guarantee

Yes, 30 days

No
In some cases hosting providers offer different features based on various components like
a location.
As a result in rare cases the features mentioned here can differ from the ones you see on their websites.

Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both Just Host and HostPro offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.

Email services:

Email services at Just Host and HostPro both offer unlimited email accounts with support for POP3, IMAP, and SMTP. This allows users to manage their email campaigns effectively. Just Host includes Spam Assassin for email protection, while HostPro offers managed email services through a secured webmail interface. Both providers accommodate various mail tasks with features like autoresponders and mailing lists, catering well to different email hosting needs.

Price

Looks at the cost-effectiveness and value for money of each platform.
Score Components:

  • Plan value (40%): What each pricing tier offers.
  • Transparency and clarity (30%): Clearness of pricing structures.
  • Flexibility of plans (20%): Range of options to suit different budgets.
  • Hidden costs (10%): Additional expenses not included in the plan.

8.6
8.8

🏆 Winner HostPro: Extensive and cost-effective hosting plans for various needs.

Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.

When comparing Just Host and HostPro, distinct differences emerge in terms of pricing and features. Just Host offers a wide range of shared, VPS, and dedicated hosting plans with notable features such as unlimited websites and unmetered bandwidth in some plans. HostPro, on the other hand, stands out with its more affordable Managed Web and WordPress hosting plans, NVMe SSD storage, and extensive Cloud hosting options. HostPro’s competitive pricing, coupled with generous RAM and storage allocations, make it a superior choice for budget-conscious consumers without sacrificing quality.

Basic$14.99

1 Website, 50 GB Storage, Unmetered Bandwidth, Free SSL, Standard Performance

Value for price:6.5
Start$4.95

5 Sites, 20 GB NVMe SSD, cPanel

Value for price:9.0
Plus$20.99

Unlimited Websites, Unmetered Storage, Unmetered Bandwidth, Free SSL, Standard Performance

Value for price:7.5
Pro$6.95

15 Sites, 30 GB NVMe SSD, cPanel

Value for price:9.2
Choice Plus$22.99

Unlimited Websites, Unmetered Storage, Unmetered Bandwidth, Free SSL, Standard Performance, 1 Year of CodeGuard

Value for price:7.8
Business$7.95

30 Sites, 60 GB NVMe SSD, cPanel

Value for price:9.5
Pro$35.99

Unlimited Websites, Unmetered Storage, Unmetered Bandwidth, Free SSL, High Performance, Positive SSL

Value for price:8.0
N/A
Basic$14.99

1 Website, 50 GB Storage, Unmetered Bandwidth, Free SSL, Standard Performance

Value for price:6.5
Simple$3.95

2 Sites, 10 GB NVMe SSD, 512 MB RAM

Value for price:8.8
Plus$20.99

Unlimited Websites, Unmetered Storage, Unmetered Bandwidth, Free SSL, Standard Performance

Value for price:7.5
Strong$6.95

15 Sites, 20 GB NVMe SSD, 1024 MB RAM

Value for price:9.1
Choice Plus$22.99

Unlimited Websites, Unmetered Storage, Unmetered Bandwidth, Free SSL, Standard Performance, 1 Year of CodeGuard

Value for price:7.8
Powerful$7.95

25 Sites, 30 GB NVMe SSD, 1536 MB RAM

Value for price:9.3
Pro$35.99

Unlimited Websites, Unmetered Storage, Unmetered Bandwidth, Free SSL, High Performance, Positive SSL

Value for price:8.0
N/A
N/A
1 GB$10.00

1 GB RAM, 1 CPU, 25 GB NVMe SSD, 1 TB Bandwidth

Value for price:8.0
N/A
2 GB$20.00

2 GB RAM, 1 CPU, 50 GB NVMe SSD, 2 TB Bandwidth

Value for price:8.5
N/A
4 GB$40.00

4 GB RAM, 2 CPU, 80 GB NVMe SSD, 4 TB Bandwidth

Value for price:8.7
N/A
8 GB$70.00

8 GB RAM, 4 CPU, 160 GB NVMe SSD, 5 TB Bandwidth

Value for price:8.9
In some cases companies have different prices based on various components like a location.

Enterprise plans

In terms of enterprise hosting, Just Host offers a range of dedicated and VPS hosting plans with varying levels of resources. Their dedicated hosting options include up to 16 GB RAM and substantial storage limits, making them suitable for larger organizations with more demanding needs. HostPro, with its extensive Cloud hosting options, including plans that scale up to 64 GB RAM and 16 CPUs, provides high flexibility and robust performance, making it a great option for enterprises seeking scalable and cost-effective solutions.

Justhost vs Hostpro: Ease of setup

Evaluates the ease of setting up and migrating websites on the hosting
platform.

Score Components:

  • Site migration (25%): Assesses whether the provider offers tools for site migration,
    either automated or manual, and whether these services are free or require a fee.
  • Admin panel usability (35%): Evaluates the type of admin panel provided, such as the
    standard cPanel or a custom solution, focusing on its accessibility and user-friendliness for both
    technical and non-technical users.
  • Setup features (20%): Examines the availability and ease of use of various setup
    features, including FTP accounts, file managers, email account setup, PHPMyAdmin, and easy CDN
    configuration.
  • Help center quality (20%): Measures the quality and accessibility of the provider’s
    help center resources, including articles and tutorials.

8.2
8.8

🏆 Winner: HostPro LLC: Provides a seamless and user-friendly experience with additional features for website security and backups.

Just Host and HostPro both offer the widely-used cPanel interface for managing website hosting. Just Host’s cPanel integration is tight and user-friendly, making website setup and management straightforward for users of all technical levels. It includes features such as email accounts configuration, domain management, and database administration, all within a single control panel. Additionally, Just Host’s unique control panel design and simple order form aim to minimize confusion, making it accessible for beginners.

HostPro also utilizes cPanel and complements it with Softaculous, a script library that allows for the installation of over 300 applications with just one click, streamlining the process further. Like Just Host, HostPro’s cPanel facilitates the management of databases, email accounts, files, and domains with ease. While both platforms are accessible for non-technical users, HostPro’s inclusion of the Softaculous script library adds another layer of convenience, particularly for users seeking to install a variety of applications quickly.

Regarding migration tools, Just Host offers a 1-click script install feature via SimpleScripts, simplifying the process of setting up various platforms like WordPress and Joomla. However, Just Host does not mention offering free migration services. HostPro stands out here by providing free manual site migrations, which makes the transition to their platform smoother without additional costs. This service can be particularly beneficial for users with less technical skills or those who prefer not to handle migration themselves.

The help centers of both providers contain comprehensive resources, but their structures differ slightly. Just Host provides a rich knowledge base, popular help articles, phone support, chat support, and email support, ensuring users can get help through various channels. HostPro, on the other hand, has a thorough knowledge base categorized into specific topics and offers 24/7 technical support via email. Their support options also include helpdesk tickets, announcements, and network status updates. HostPro’s more extensive support options and free migration service give it an edge in customer support.


The platforms provide extensive knowledge bases filled with guides, how-to articles, and instructional content. Just Host offers a wide range of resources alongside 24/7 chat and phone support. HostPro also boasts a detailed help center with an intuitive search function and around-the-clock support via live chat, phone, and ticketing, ensuring comprehensive user support.

User management

Assesses the platforms’ capabilities in managing user roles, permissions, and
accessibility.

Score Components:

  • Role customization (40%): Flexibility in creating and defining user roles and
    permissions.
  • Ease of management (30%): User interface and tools for managing users.
  • Access control (20%): Effectiveness of access control measures for different user
    levels.
  • Scalability (10%): Ability to manage a growing number of users efficiently.

7.2
0

🏆 Winner JustHost: JustHost provides a more comprehensive user management experience.

JustHost and HostPro LLC differ significantly in managing user roles, permissions, and accessibility. JustHost leverages its cPanel control panel, which offers extensive capabilities including multi-account management, customizable error pages, and root access for VPS hosting, providing a higher level of flexibility. Users can manage multiple domains, setup custom cron jobs, and access the server via FTP and SSH. Unfortunately, specific details about HostPro’s user management features are not available, making it challenging to compare against JustHost’s well-defined offerings.

Regarding user interfaces and tools, JustHost stands out with its enhanced cPanel control panel that is designed to be user-friendly. Beginners can easily manage accounts, emails, domains, and databases through an intuitive interface. Enhanced features for VPS users and multi-account management further enrich the user experience. Information on HostPro’s user interface and tools for managing users is not provided, leading to an incomplete comparison.

In terms of access control measures and scalability, JustHost offers robust solutions including unlimited email accounts, add-on domains, and subdomains. The control provided through FTP, SSH, and full root access for VPS users ensures effective management of server settings. While specific data on HostPro’s effectiveness in handling a growing number of users is missing, JustHost’s features suggest a higher capability to efficiently manage user growth and access control.

JustHost User Roles Table:

Role Description Access highlights
VPS Admin Complete control over the VPS server. Full root access, customizable server settings.
Domain Manager Manages domain and associated settings. Add, park, and manage domains and subdomains.
Email Admin Oversees email accounts configuration. Unlimited creation, forwarding, and auto-responders.
FTP User Manages file uploads and downloads. FTP and secure FTP access for data management.

Customer support

Evaluates the quality, availability, and scope of the customer support offered by the
hosting provider.

Score Components:

  • Support communication channels (30%): Measures the variety of customer support types
    provided (live chat, chatbot, email, phone, etc.)
  • Availability (20%): Assesses the availability hours for each channel, including 24/7
    support options.
  • Technical support quality (30%): Assesses whether the provider offers comprehensive
    technical support, including hardware upgrades (e.g., HDD to SSD), software installations, and web
    server configuration changes.
  • Enterprise support (20%): Checks if there are dedicated or priority support services
    for enterprise-level customers.

7.8
7.9

🏆 Winner HostPro: Offers comprehensive customer support services and extensive technical capabilities.


Phone support







Live chat support







Chatbot







Email/ticket support







Enterprise support
(dedicated agent, priority support)






JustHost and HostPro both provide reliable 24/7 technical support, but they differ in their methods and additional services. JustHost offers phone and live chat support, which can be convenient for those who prefer real-time assistance. Their validation process requires multiple pieces of account information, which adds an extra layer of security.

HostPro, while lacking phone and live chat support, excels in email support and system administration services. They offer a broader range of performance and security services, including daily backups and manual site migrations. This makes HostPro a strong choice for users who need more technical support and advanced features.

Justhost vs Hostpro: User feedback

Justhost
1 reviews
4 out of 5 stars
Hostpro
1 reviews
5 out of 5 stars

Users appreciate JustHost for its simplicity and ease of use, making it an excellent choice for those new to hosting and cPanel. The interface is intuitive and mirrors that of other major hosting platforms, with reliable performance and minimal outages pre-2020. The introductory pricing offers significant savings, especially with long-term contracts, although the renewal rates are considerably higher. Overall, JustHost remains a solid option, though the price increase after the initial term may be a drawback for those on a tighter budget.

Users highly recommend HostPro for its excellent balance between performance and price, particularly praising its robust web hosting plans. The VPS service is highlighted for its impressive speed, thanks to blazing-fast SSD and NVMe storage, and powerful processors. The consistently responsive and customer-focused support team receives considerable commendation for their ability to resolve issues promptly. Overall, HostPro stands out for offering a combination of high-quality hardware, scalability, and exceptional customer service.

Justhost vs Hostpro: FAQ

Are both platforms suitable for beginners?


Just Host provides a user-friendly experience with its easy-to-use cPanel, drag-and-drop site builder, and 1-click installs for popular web applications, making it particularly beginner-friendly. HostPro also offers an intuitive interface and cPanel, but it may be more suitable for technically adept users due to its advanced features and lack of live chat and phone support.

Which platform offers better customer support?


JustHost offers more comprehensive customer support, including phone and live chat options available 24/7 for dedicated hosting users. On the other hand, HostPro focuses on email support and technical expertise but lacks real-time support options, which might be a limitation for some users.

Which hosting service offers more scalability options for growing websites?


HostPro provides flexible scalability options with its range of managed WordPress hosting, VPS, and cloud plans, starting at $3.95/month, and cloud hosting that scales up to 64 GB RAM and 16 CPUs. Just Host offers various hosting levels with instant provisioning for VPS and Dedicated Hosting, facilitating quick scalability, but HostPro’s NVMe drives ensure better performance during scaling.

Which service is more suitable for hosting a high-traffic website?


HostPro is better suited for high-traffic websites due to its performance-centric approach, leveraging NVMe SSDs and LiteSpeed technology for faster site speed and reliability. Just Host, while providing robust performance through its Pro Plan and dedicated hosting, doesn’t match the high-performance servers and infrastructure that HostPro offers.

What are the major differences in pricing and value between JustHost and HostPro?


Just Host offers a wide range of shared, VPS, and dedicated hosting plans with unmetered bandwidth and disk space for some plans, though their overall average response speed is higher. HostPro stands out with its more affordable Managed Web and WordPress hosting plans, NVMe SSD storage, and extensive Cloud hosting options, providing generous RAM and storage allocations with a better value for price.

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