Justhost vs Namehero: guide for 2024

Final verdict

Looking over JustHost vs. NameHero, it’s clear why both hosts are so popular. They have both hosted millions of
websites that run on WordPress for decades, building up a loyal customer base.

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  NameHero (Overall grade: 8.2)
  
  
  provides outstanding performance and security, ensuring a reliable user experience with efficient server response times and advanced security measures. The platform’s NVMe storage and LiteSpeed servers contribute to quick loading times, which are essential for managing high-traffic and multimedia-heavy websites. Additionally, NameHero’s competitive pricing, easy setup, and superior support features make it an appealing choice for both beginners and professionals. The advanced user management capabilities, particularly for reseller and enterprise hosting, further highlight its comprehensive nature. Users appreciate the platform for its exceptional customer support and reliable, performance-driven hosting solutions.
  
• 
  JustHost (Overall grade: 7.4)
  
  
  offers solid hosting services with a focus on user-friendliness and comprehensive support options. It’s an excellent choice for beginners and small businesses due to its intuitive cPanel interface and accessible pricing. JustHost’s variety of hosting types, coupled with features like unlimited email hosting and a free domain for the first year, provide attractive options for new users. However, its performance metrics, such as slower server response times and limited security measures compared to NameHero, might be a drawback for users requiring top-tier speed and advanced security. Despite these limitations, JustHost remains a reliable and user-friendly option for web hosting.
  

Hosting types offered

Both platforms provide a variety of hosting types, each designed to meet the different needs of users.

Although both offer a variety of hosting plans tailored to different needs, in
certain cases, one platform may prove to be more suitable.

Detailed comparison

Section 1:

🏆 Winner NameHero: NameHero offers exceptional performance and security features.

NameHero sets a high benchmark with its 99.9% uptime guarantee and efficient server response time of 320ms. Their data centers in the U.S. and Netherlands provide reliable performance with a fully loaded time of 1.2 seconds. Features like LiteSpeed servers and NVMe storage ensure a top-tier user experience.

JustHost offers competent services with a 99.95% uptime guarantee and customer support available 24/7. However, the average response speed of 971ms and a fully loaded time of 6 seconds set it back compared to NameHero. Automatic backups and a single data center location further limit its offerings.

🏆 Winner NameHero: NameHero offers exceptional site performance and scalability options.

When comparing Just Host and NameHero, the difference in general performance is clear. Just Host provides reliable hosting with high-performance quad processor servers and a variety of plans with standard and high-performance options. In contrast, NameHero excels in speed with AMD EPYC CPUs, NVMe storage, and free LiteSpeed caching. Both providers offer strong CDN options and have redundancy measures, but NameHero’s use of 20gbp/s uplinks and hypervisor redundancy set it apart. NameHero operates its own data centers in Lenexa, Kansas, ensuring better control and maintenance.

Website Speed

Website speed is a critical factor for hosting. NameHero guarantees fast loading speeds through AMD EPYC CPUs, NVMe storage, and LiteSpeed caching, delivering a seamless user experience. Just Host also focuses on performance, with their Pro Plan providing high performance and enhanced caching for dedicated servers. However, NameHero’s consistent use of high-performance hardware across all plans gives it an edge.

Scalability

Scalability is another area where NameHero stands out. Their pay-as-you-grow hosting packages allow for easy resource scaling in response to traffic bursts, and they support resource customization for VPS hosting. With Just Host, VPS and Dedicated Hosting accounts offer instant provisioning and guaranteed server resources, but the scalability details are not as clear. Dedicated servers and VPS hosting cost more for both providers, with Just Host offering a range of upgrades for storage and security. Ultimately, NameHero’s flexible and performance-focused solutions provide superior hosting, making it the winner.

🏆 Winner
NameHero: Provides an extensive array of advanced security measures including AI-driven protections and real-time scanning.

Both Just Host and NameHero, have notable differences in their approaches to technical and operational
security, as well as in their compliance with regulations.

Technical security measures:

Just Host offers a thorough set of technical security measures, focusing on SiteLock’s capabilities such as vulnerability scanning, automatic malware removal, and CMS vulnerability patching. It includes a Web Application Firewall and a range of vulnerability scans for defacement, database, application, and drive-by downloads. On the other hand, NameHero provides advanced security with always-on DDoS protection, AI-driven web application firewall, kernel-level technology to prevent symbolic link attacks, and real-time malware scanning with automated removal. NameHero’s use of AI and kernel-level protections positions it as more advanced in technical measures.

Operational security measures:

Just Host offers a transparent, user-friendly dashboard, automatic email notifications, and access to expert technicians for on-demand services. These features make it easier for small businesses to manage their website security. NameHero, however, ensures higher operational security with its dual-authentication, advanced biometrics, facial recognition, and disaster recovery options such as daily or hourly snapshots. The real-time packet detection used by NameHero is traditionally government/military-grade and enhances operational security significantly.

Compliance and certifications:

Just Host focuses on GDPR compliance with domain masking and Whois privacy. While it includes essential components for PCI compliance, it’s not explicitly mentioned. In contrast, NameHero is SSAE 18 SOC I & II certified, HIPAA/HITECH compliant, and PCI DSS compliant, providing a more robust compliance framework that covers a wider range of regulatory requirements critical for various industries.

🏆 Winner
Just Host: A feature-packed hosting provider with extensive tools and services.

Both Just Host and NameHero offer comprehensive hosting features catering to a diverse range of user needs. Just Host provides a user-friendly website builder that is perfect for beginners and small businesses, offering a drag-and-drop interface that simplifies the website creation process. It includes a free domain name for the first year, making it cost-effective for new users. The availability of unmetered disk space and a variety of eCommerce tools such as SSL secure servers and shopping cart options make it a robust choice for those looking to set up an online store quickly.

On the other hand, NameHero stands out with its emphasis on speed and security, featuring NVMe storage and LiteSpeed caching to boost website performance. Their AI-powered web application firewall and DDoS protection are significant assets for those concerned with security. NameHero also offers free nightly/weekly backups, which can be a critical feature for anyone needing frequent data protection. While Just Host provides extensive one-click installs for various applications, NameHero’s automatic WordPress updates and WP-CLI inclusion are particularly beneficial for developers and avid WordPress users. Both services offer SSH access, but NameHero includes git integration, which can be particularly advantageous for developers looking for streamlined version control.

Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both Just Host and NameHero offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.

Email services:

Just Host offers unlimited email hosting with POP3/IMAP support, suitable for users who require multiple email accounts for their domain. It also includes features like email autoresponder and Spam Assassin protection. NameHero provides email hosting integrated into their plans and does not emphasize transactional email capabilities or third-party services reselling. This makes Just Host more suitable for users who need extensive email hosting services to manage communications internally and externally.

🏆 Winner
NameHero: Offers competitive pricing with substantial features.

Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.

When comparing the pricing plans of JustHost and NameHero, notable distinctions include the range of features and pricing structures. JustHost provides multiple tiers for shared hosting, dedicated hosting, and VPS hosting with unmetered bandwidth and various additional benefits. NameHero specializes in cloud-based plans, offering lower entry prices and significant discounts on long-term commitments. For shared and WordPress hosting, NameHero includes RAM allocations and LiteSpeed integration, enhancing performance. JustHost’s plans come with site-building elements like domain registrations and SSL certificates. Each provider has options to suit different needs, with NameHero emerging as a cost-effective choice for its comprehensive features and affordability.

Enterprise plans

Both JustHost and NameHero offer substantial enterprise options. JustHost’s choice of Pro plans for shared hosting includes high performance, a free dedicated IP, and advanced SSL options, ideal for large, resource-intensive websites. Their dedicated hosting plans deliver strong hardware configurations with RAID storage and multiple IPs. On the other hand, NameHero’s Business Cloud and VPS plans come with high RAM, fast NVMe storage, and robust security features, appealing to enterprises looking for both performance and cost efficiency.

🏆 Winner
NameHero: Offers an easy and quick setup with superior support features.

Just Host utilizes the cPanel control panel interface, which is favored by many for its user-friendliness and comprehensive features. This interface allows users to manage all aspects of their hosting account, including email configurations, domain management, and database administration with ease. Just Host simplifies the setup process further through its tightly integrated features within the customer control panel, reducing the complexity often associated with website management. This makes it accessible to both newcomers and experienced users.

NameHero also offers a cPanel control panel but distinguishes itself with an emphasis on easy, guru-free control. The platform’s single-click management features are designed to make the creation and development of websites straightforward, even for individuals with no technical background. Their website builder and streamlined control panel enable users to get their websites up and running quickly. Additionally, NameHero provides instant setup for reseller hosting, appealing to entrepreneurs looking to establish their hosting services without hassle.

Migration tools are vital for users looking to transfer their websites from one hosting provider to another. Just Host provides an array of tools and support options for site migration, though the details of free versus paid services are not explicitly outlined. NameHero surpasses Just Host in this realm by offering complimentary website migrations performed by their Level III team of SuperHeroes. This added service ensures a seamless transition for users migrating their sites to NameHero’s platform, requiring minimal effort on the part of the user.

Both hosting providers have comprehensive help center resources, but NameHero offers a broader range of articles and tutorials. NameHero covers topics from getting started to configuring, customizing, troubleshooting, email hosting, and gaming servers. Their SuperHero Support is available 24/7, along with live chat and call support for immediate assistance. Just Host also maintains a strong support system with a variety of articles, phone support, chat support, and email assistance. Both providers ensure users have access to necessary information, but NameHero’s extensive resources and round-the-clock support edge out Just Host.

🏆 Winner
NameHero: Offers advanced user management for various hosting solutions, including reseller and enterprise hosting.

JustHost and NameHero both provide robust user management capabilities, but they differ significantly in certain areas. JustHost utilizes the cPanel control panel, which is user-friendly and offers various functions like email account configuration, domain management, and database administration. NameHero, on the other hand, employs Web Host Manager (WHM) for reseller hosting, allowing the creation and management of multiple customer accounts. This WHM feature offers more flexibility for resellers compared to JustHost’s multi-account management with a single login. Both platforms offer full root access for VPS hosting, but NameHero extends its user management capabilities further by providing enterprise hosting with dedicated customer success managers.

Both hosting providers use cPanel for individual account management, making it easier to handle email setups, domain additions, and backups. JustHost’s interface is tailored for simplicity, making it accessible for beginners. NameHero also uses cPanel but augments it with WHM for resellers and managed VPS hosting, providing an integrated environment that includes automated tools like WHMCS for billing. This layered approach allows NameHero to cater to both small website owners and resellers, making it a versatile choice for user management.

JustHost and NameHero provide effective access control measures, but their approaches differ in scale and complexity. JustHost has FTP and SSH access, along with customizable error pages and cron jobs, which are effective for small to mid-sized websites. NameHero offers more advanced access controls suited for a larger user base, particularly through its WHM control panel, which can manage multiple customer accounts efficiently. Additionally, NameHero’s reseller and enterprise hosting solutions demonstrate its capability to handle growing user numbers more effectively, with features like dedicated customer success managers for enterprise clients.

JustHost user roles table:

NameHero user roles table:

🏆 Winner: NameHero: Highly rated for its superior customer service and comprehensive support options.

JustHost and NameHero both offer 24/7 customer support through phone, live chat, and email/ticket systems. JustHost includes toll-free phone support for US customers, ensuring widespread accessibility. On the other hand, NameHero brings an added advantage with its 24/7 live chat staffed by real humans, not AI or chatbots, delivering a more personal touch. NameHero’s customer service is bolstered by a dedicated “SuperHero Support Team” renowned for its expertise.

While JustHost offers dependable 24/7 support and a 30-day money-back guarantee, it lacks the specialized attention that NameHero provides with its priority support through enterprise options. The inclusion of rapid response Level III support in NameHero ensures quicker and more effective problem resolution. Their higher customer satisfaction rating, reflected in positive reviews, underscores the effectiveness and reliability of their service.

User feedback

JustHost is praised for its simplicity and ease of use, making it a great option for beginners wanting to learn more about hosting and cPanel. Users appreciate its intuitive interface and reliable performance with minimal outages. The introductory pricing is highly attractive, offering significant savings for long-term commitments. However, some users feel that the regular pricing after the initial period can be steep, though still competitive.

NameHero is widely praised for its exceptional customer support, reliable performance, and user-friendly interface, especially for WordPress and resellers. Reviewers appreciate the speed and reliability of their hosting services, enhanced by features like free credits for CDN services. However, some users mention concerns about the high renewal prices and occasional interface issues. Despite these minor drawbacks, the overall satisfaction remains high, citing NameHero as an excellent choice for web hosting needs.

FAQ