Justhost vs Rochen: guide for 2024

Justhost vs Rochen: Final verdict


Looking over JustHost vs. Rochen, both hosting services cater to different needs and excel in unique ways.


  • Rochen (Overall grade: 8.5)

    offers superior performance and security features, making it ideal for high-traffic and eCommerce websites. The 99.9% uptime guarantee with compensation for any downtime, along with advanced technology like SSD NVMe storage, LiteSpeed web server, and proactive malware defense, ensures that websites run smoothly and securely. Rochen’s global data centers and comprehensive hosting plans for developers and businesses provide a robust environment for demanding applications, although the limited customer support channels might be a drawback for some users.

  • JustHost (Overall grade: 7.4)

    shines with its ease of use, affordability, and comprehensive customer support, including 24/7 phone and live chat services. Its user-friendly interface, free domain for one year, and beginner-friendly features make it a great choice for small businesses and users new to web hosting. However, JustHost’s performance is not as strong as Rochen’s, with slightly lower uptime and slower page load speeds unless on the Pro Plan. Moreover, the lack of automatic backups on basic plans and the higher renewal rates may deter cost-conscious users seeking long-term hosting solutions.

Overall grade:7.4

Overall grade:8.5

Uptime and Availability 7.1 9.0
Hosting Performance 5.8 8.0
Hosting Security 7.7 9.0
Price 8.6 8.6
Hosting Features 6.7 8.5
Ease Of Setup 8.2 8.8
User Management 7.2 8.1
Customer Support 7.8 7.7
User feedback 4/5 3.5/5

Hosting types offered

Both platforms provide a variety of hosting types, each designed to meet the different needs of users.

Shared hosting
Cloud hosting
WordPress hosting
Ecommerce hosting
VPS hosting
Dedicated hosting

Although both offer a variety of hosting plans tailored to different needs, in
certain cases, one platform may prove to be more suitable.

WordPress
Tie: Both offer 1-click installs, staging sites, auto updates, and developer tools.

Ecommerce
Rochen: Offers end-to-end encryption, spam filtering, and staging sites, making it better for security.

Agencies
Just Host: Provides multi-account management and advanced cPanel options.

High-traffic websites
Rochen: Superior performance with SSD NVMe storage and LiteSpeed web server.

Multimedia websites
Tie: Both provide unmetered storage and bandwidth capabilities.

Detailed comparison

Uptime and availability

Evaluates the average uptime statistics, uptime guarantee and overall availability of the hosting
provider

Score Components:

  • Uptime percentage (30%): evaluates the uptime statistics in given period of time
  • Uptime guarantee (20%): Assesses if the platform offers an uptime guarantee and
    whether the actual uptime matches the promised guarantee.
  • General performance (25%): Evaluates how fast is the average response time and overall
    it’s stability.
  • Responsiveness (10%): Adaptability to different devices and screen sizes.
  • Availability (25%): Reflects the total downtime and number of outages.

7.1
9.0

🏆 Winner Rochen: Rochen provides a seamless uptime experience with concrete compensation guarantees.

Rochen offers outstanding uptime and network availability, with a 99.9% uptime guarantee that includes credits for any downtime. Their 100% SLA for dedicated VMs and 100% power availability ensure maximum reliability. Rochen proactively monitors their infrastructure and supports seamless host migrations if hardware issues arise, leveraging AWS Global Infrastructure for enhanced stability.

JustHost also boasts a solid 99.95% uptime, but lacks compensation for downtime. Their server is located in Utah, USA, with support available through multiple channels, albeit with mixed reviews. Page load speeds and response times show room for improvement, requiring manual intervention for backups on basic plans. Features like Cloudflare CDN compatibility and fair resource distribution on shared servers add value.

Which one has better hosting performance?

Evaluates the platforms hosting speed and performance tools
Score Components:

  • Hosting speed (30%): This includes SSD quality, Load times, PageSpeed score ranges,
    additional information on website speed, built-in plugins for performance enhancement, available caching
    methods, and CPU/RAM options
  • CDN (20%): Considers whether CDN is available or not, whether it’s free or paid, and
    the quality of the CDN service
  • Available data centers (30%): Evaluates the number of data centers and their locations
    globally.
  • Scalibility (20%): Looks at whether elastic scaling is available, the process required
    to scale (manual upgrade vs. automatic scaling), the presence of dedicated servers, and the costs
    associated with scaling.

5.8
8.0

🏆 Winner
Rochen:
Offers excellent performance and advanced technology features for optimal website speed and reliability.

When comparing the general performance between Just Host and Rochen, a few key differences stand out. Rochen offers SSD NVMe storage and the LiteSpeed Enterprise Web Server, both known for exceptional speed and reliability. They also support HTTP/3 and QUIC, contributing to faster load times and better performance. Rochen uses LiteSpeed Caching to further enhance speed. In contrast, Just Host’s performance is more tiered, with only the Pro Plan offering high performance. Rochen has global data centers, a strategic advantage for ensuring low latency worldwide. Just Host provides unmetered disk space and bandwidth in most plans, along with varied server capabilities from quad processor servers to enhanced caching on dedicated plans. However, Just Host does not specify the number or location of its data centers.

Website speed

Rochen leads in website speed with its advanced infrastructure, such as SSD NVMe storage and LiteSpeed Enterprise Web Server, which are designed for high read/write speeds and low latency. LiteSpeed Caching and the support for HTTP/3 and QUIC also contribute to noticeable speed improvements. Just Host, while reliable, offers varied performance levels, with only the Pro Plan providing high performance. For users on standard plans, speed enhancements are limited compared to what Rochen offers.

Scalability

Rochen doesn’t provide specific details on how scaling works or its costs. For Just Host, scalability is more defined; they offer immediate provisioning for VPS and Dedicated Hosting, ensuring any purchased resources are instantly available. Just Host also provides various upgradeable storage options for dedicated servers. Both hosting providers offer VPS and Dedicated Hosting, but detailed costs for scaling with Just Host or automatically scaling policies for either provider are not specified.

Which one has better security features?

Reflects the platforms security measures, data privacy, backups and adherence to legal
and regulatory requirements

Score Components:

  • Technical security measures (40%): This includes encryption, firewalls, DDoS
    protection, secure configurations, server monitoring, access control and availability of security addons
    (e.g Sitelock security).
  • Operational security measures (30%): Encompasses data privacy, backups and data
    redundancy.
  • Compliance and certifications (20%): Adherence to legal and regulatory requirements
    (e.g., GDPR, HIPAA) and possession of certifications (e.g., ISO 27001, SOC 2).
  • Business and reliability (10%): Factors in the provider’s reputation, uptime
    guarantees, and customer support.

7.7
9.0

🏆 Winner Rochen:Offers a more comprehensive suite of security features and operational measures.

Both Just Host and Rochen, have notable differences in their approaches to technical and operational
security, as well as in their compliance with regulations.

Technical security measures:

Just Host incorporates SiteLock for cybersecurity, providing daily vulnerability scans, automatic malware removal, and a Web Application Firewall. It includes free and premium SSL certificates, PHP 5 & 7 support, and Spam Assassin protection. Rochen offers default PHP 8.3 and extensive support for older PHP versions. With Let’s Encrypt and GeoTrust SSL certificates, Rochen ensures proactive malware defense and free automatic malware cleanup. Rochen leverages AWS infrastructure, emphasizing network redundancy and high availability.

Operational security measures:

Just Host enables reputation monitoring, spam blacklisting, hotlink protection, and customizable error pages. Expert technicians are available for on-demand security services. Rochen provides managed server security with 24/7 proactive monitoring, OS-level account segregation, and Imunify360 malware protection. It conducts daily automatic backups and offers on-demand backups, with Spam Experts filtering to ensure email security.

Compliance and certifications:

Both providers align with GDPR regulations. Just Host supports GDPR domain masking and Whois privacy, while Rochen has enforced a Privacy Notice, Data Processing Agreement, and compliance via EU-U.S. Privacy Shield Frameworks. Rochen’s US data center achieves SSAE 18 SOC 2 Type II certification, and its UK center holds ISO 27001, 14001, and 9001 certifications along with the UK Police “Secured by Design” award. HIPAA compliance is not specified for either provider.


SSL certificate

Free/Premium

Let’s Encrypt/GeoTrust

Additional security features

Extensive via SiteLock

AWS infrastructure, Imunify360, WAF

PHP versions

PHP 5 & 7

PHP 8.3, 8.0, 7.3, 7.2, 7.1, 7.0, 5.6, 5.5, 5.4, 5.3

GDPR compliance

Yes

Yes

HIPAA compliance

Not specified

Not specified

PCI compliance

Not specified

Not specified

Hosting features

Looks at the features offered by hosting platforms
Score Components:

  • Domains (20%): Assesses the availability of a free domain, domain purchase options, and
    pricing
  • Email (15%): Considers if the provider offers full email hosting, or is reselling
    third-party service, and if the email is only transactional or not
  • Website builder (15%): Checks if website builder is available, and it’s user
    friendliness and overall the level of customization allowed.
  • Staging environment (20%): Determines if a staging environment is available, allowing
    for testing changes before going live.
  • FTP & SFTP accounts (10%): Evaluates if and how easily users can access FTP and
    SFTP accounts
  • Git and SSH access (20%): Assess whether Git is integrated into the hosting service and
    if SSH access is provided

6.7
8.5

🏆 Winner
[Rocene]:
A versatile hosting provider offering robust features and excellent performance for various user needs.

Both JustHost, powered by Bluehost, and Rochen provide a comprehensive set of features catering to different types of users. JustHost shines with its extensive list of free services, including a free domain for one year, unmetered disk space, and a user-friendly drag-and-drop website builder, making it ideal for beginners and small businesses. The inclusion of marketing tools like $100 Google AdWords and Microsoft Advertising credits adds to its appeal for users looking to boost their online presence. However, JustHost’s website builder is more geared towards simpler, less complex site setups. On the other hand, Rochen caters to users who need more control and advanced features, such as persistent SSD NVMe storage and a variety of PHP versions. This provider also offers unique selling points like proactive malware defense and AWS architecture, ensuring high-security standards and reliable performance.

JustHost’s free domain registration and easy 1-click WordPress installs are great for those prioritizing ease of setup and cost-saving measures. In contrast, Rochen’s flexibility in hosting plans, from solo sites to reseller options, is a significant advantage for developers and businesses that handle multiple websites. Rochen’s support for staging environments allows users to test changes without affecting the live site, a feature that JustHost lacks. Furthermore, Rochen’s support for Git and SVN caters to developers looking for streamlined version control. Both providers offer SSH access, but Rochen’s added features like proactive malware cleanup and extensive daily backups make it a more reliable choice for security-conscious users.


Free domain

Yes, for 1 year

Optional

Free SSL

Yes, with all plans

Partial

Email hosting

Yes

Yes

Website builder

Yes

No

Staging environment

No

Yes

FTP & SFTP accounts

Yes

Yes

Git and SSH access

No

Yes

Free backup

No

Yes

Money back guarantee

Yes, 30 days

Yes, 30 days
In some cases hosting providers offer different features based on various components like
a location.
As a result in rare cases the features mentioned here can differ from the ones you see on their websites.

Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both JustHost and Rochen offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.

Email services:

JustHost offers unlimited email accounts with POP3/IMAP support which is great for users who need standard email hosting services. It also includes email autoresponder and Spam Assassin protection. Rochen provides a complete email service with advanced features, including Spam Experts filtering, making it ideal for businesses that prioritize secure and reliable email communication. Additionally, Rochen offers the flexibility of integrating third-party services, which can be a plus for users with specific email hosting needs.

Price

Looks at the cost-effectiveness and value for money of each platform.
Score Components:

  • Plan value (40%): What each pricing tier offers.
  • Transparency and clarity (30%): Clearness of pricing structures.
  • Flexibility of plans (20%): Range of options to suit different budgets.
  • Hidden costs (10%): Additional expenses not included in the plan.

8.6
8.6

🏆 Winner JustHost and Rochen: Both JustHost and Rochen offer competitive and feature-rich hosting plans, catering to different needs and preferences.

Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.

When comparing the pricing plans of JustHost and Rochen, it is clear that both providers excel in different areas. JustHost offers a diverse range of shared, VPS, and dedicated hosting plans with various features tailored for every budget and requirement. Rochen, on the other hand, provides specialized hosting solutions for platforms like Magento, WordPress, Drupal, and Joomla, with competitive pricing and unmetered premium data transfer. Both providers offer unlimited storage and data transfer options in their advanced plans, but the type of hosting and additional features, such as automated backups and SSL certificates, differ significantly by plan and provider.

Pro Plan$35.99

Unlimited websites, unmetered storage, unmetered bandwidth, free SSL, included backups

Value for price:8.5
Pro Plan$39.95

10 websites, 40GB SSD storage, unmetered bandwidth, free SSL, staging

Value for price:8.0
N/A
Growth Plan$24.95

5 websites, 20GB SSD storage, unmetered bandwidth, free SSL, staging

Value for price:7.5
Basic Plan$14.99

1 website, 50GB storage, unmetered bandwidth, free SSL

Value for price:7.0
Solo Plan$18.95

1 website, 10GB SSD storage, unmetered bandwidth, free SSL, staging

Value for price:6.5
N/A
Reseller Plan$59.95

50 websites, 80GB SSD storage, unmetered bandwidth, free SSL, staging

Value for price:8.5
Choice Plus Plan$22.99

Unlimited websites, unmetered storage, unmetered bandwidth, free SSL, included backups

Value for price:8.0
Pro Plan$39.95

10 websites, 40GB SSD storage, unmetered bandwidth, free SSL, staging

Value for price:8.0
Plus Plan$20.99

Unlimited websites, unmetered storage, unmetered bandwidth, free SSL

Value for price:7.5
Growth Plan$24.95

5 websites, 20GB SSD storage, unmetered bandwidth, free SSL, staging

Value for price:7.5
Basic Plan$14.99

1 website, 50GB storage, unmetered bandwidth, free SSL

Value for price:7.0
Solo Plan$18.95

1 website, 10GB SSD storage, unmetered bandwidth, free SSL, staging

Value for price:6.5
Pro Plan$35.99

Unlimited websites, unmetered storage, unmetered bandwidth, free SSL, included backups

Value for price:8.5
Reseller Plan$59.95

50 websites, 80GB SSD storage, unmetered bandwidth, free SSL, staging

Value for price:8.5
N/A
Premium Plan$59.99

3 cores, 6GB RAM, 90GB storage, 3TB bandwidth, free domain

Value for price:7.0
N/A
Ultimate Plan$79.99

4 cores, 8GB RAM, 120GB storage, 4TB bandwidth, free domain

Value for price:7.5
Standard Plan$19.99

2 cores, 2GB RAM, 30GB storage, 1TB bandwidth, free domain

Value for price:7.0
N/A
N/A
Reseller Plan$59.95

50 websites, 80GB SSD storage, unmetered bandwidth, free SSL, staging

Value for price:8.5
In some cases companies have different prices based on various components like a location. As a result in rare cases the prices displayed here can differ from the ones you see on their websites.

Enterprise plans

For enterprises looking for high-capacity and premium hosting solutions, JustHost offers the Pro Plan for shared hosting and dedicated hosting starting at $79.99 with advanced features like unlimited websites, high-performance hardware, and included security enhancements. Rochen’s Reseller Plans provide a robust choice with 50 hosted websites, 80GB storage, and unmetered bandwidth, priced at £49.95( $59.95). Each provider delivers powerful enterprise-level services, catering to varying business needs with a focus on high performance and advanced security.

Justhost vs Rochen: Ease of setup

Evaluates the ease of setting up and migrating websites on the hosting
platform.

Score Components:

  • Site migration (25%): Assesses whether the provider offers tools for site migration,
    either automated or manual, and whether these services are free or require a fee.
  • Admin panel usability (35%): Evaluates the type of admin panel provided, such as the
    standard cPanel or a custom solution, focusing on its accessibility and user-friendliness for both
    technical and non-technical users.
  • Setup features (20%): Examines the availability and ease of use of various setup
    features, including FTP accounts, file managers, email account setup, PHPMyAdmin, and easy CDN
    configuration.
  • Help center quality (20%): Measures the quality and accessibility of the provider’s
    help center resources, including articles and tutorials.

8.2
8.8

🏆 Winner Rochen: Rochen offers free website migrations and quick CMS launches, making the setup process swift and user-friendly.

Just Host and Rochen both utilize cPanel for their admin panel interface, ensuring a user-friendly experience for managing hosting accounts. Just Host integrates the cPanel control panel tightly with its customer control panel, offering streamlined setup and optimization options. This includes configuring email accounts, managing domains, and accessing website statistics with ease, catering well to both technical and non-technical users. The presence of 1-Click Script Installs via SimpleScripts further adds to its simplicity.

Rochen also employs cPanel as its admin panel, offering a straightforward experience. The addition of BoldGrid Site Builder for WordPress installations is a valuable feature that helps users create websites quickly without prior design experience. Both hosting providers make it easy for users to manage their hosting environments, but Rochen’s inclusion of advanced site builder tools gives it a slight edge, especially for users looking to build their sites from scratch.

Regarding migration tools, Just Host does not prominently mention automated or free migration services, which could be a disadvantage for users looking to switch hosting providers with ease. On the other hand, Rochen offers free migrations for up to 10 sites, typically completed within 24 hours, providing a hassle-free transition for users. This automated migration service is a significant benefit, making it more attractive to users seeking to move existing websites.


Just Host and Rochen both offer extensive help center resources. Just Host’s knowledge base includes detailed articles, popular help topics, phone and chat support, and tutorials. Rochen provides official documentation with helpful articles covering a wide range of topics, alongside 24/7 support via the My Rochen portal. Rochen’s support team is known for quick response times, averaging 15 minutes. This high-quality and accessible support infrastructure puts Rochen ahead in terms of user assistance.

User management

Assesses the platforms’ capabilities in managing user roles, permissions, and
accessibility.

Score Components:

  • Role customization (40%): Flexibility in creating and defining user roles and
    permissions.
  • Ease of management (30%): User interface and tools for managing users.
  • Access control (20%): Effectiveness of access control measures for different user
    levels.
  • Scalability (10%): Ability to manage a growing number of users efficiently.

7.2
8.1

🏆 Winner Rochen: Offers an efficient and user-friendly approach to managing users on its platform.

JustHost utilizes the popular cPanel control panel, allowing straightforward management of user roles and permissions, including full root access for VPS hosting. JustHost’s interface is designed to be accessible even for beginners, featuring multi-account management with a single login, and it offers FTP and SSH access for advanced configurations. However, Rochen, with its higher user satisfaction score, excels over JustHost in providing a more seamless experience in defining, creating, and managing user roles and permissions, though specific details on Rochen’s user management features are not provided.

JustHost’s cPanel control panel stands out with its user-friendly interface, suitable even for beginners. Key features include email account configuration, domain management, customizable error pages, and cron jobs. Enhanced cPanel for VPS hosting offers an extended feature set, contributing to a more refined user experience. While thorough details about Rochen’s user interface and tools are absent, the comparative score suggests that Rochen potentially provides an easier or more comprehensive toolset for user management.

JustHost employs effective access control measures like FTP and SSH access and offers root access for VPS hosting, ensuring flexibility and control for advanced users. It also supports an unlimited number of email accounts, add-on domains, parked domains, and subdomains. The platform’s structure suggests it can manage a growing number of users efficiently. Rochen, with its higher rating, likely provides equally, if not more effective, access control measures and scalability to handle an increasing user base adeptly.

JustHost user roles table:

Role Description Access highlights
Root Full control over the VPS server Full root access to CentOS, complete server control and configuration
Regular User Standard user role for basic website management Access to cPanel features: email accounts, domain management, stats
Advanced User Users requiring advanced configurations FTP access, SSH access, custom error pages, cron jobs
Admin Manages multiple cPanel accounts under one login Multi-account management, unlimited domain and email management

Customer support

Evaluates the quality, availability, and scope of the customer support offered by the
hosting provider.

Score Components:

  • Support communication channels (30%): Measures the variety of customer support types
    provided (live chat, chatbot, email, phone, etc.)
  • Availability (20%): Assesses the availability hours for each channel, including 24/7
    support options.
  • Technical support quality (30%): Assesses whether the provider offers comprehensive
    technical support, including hardware upgrades (e.g., HDD to SSD), software installations, and web
    server configuration changes.
  • Enterprise support (20%): Checks if there are dedicated or priority support services
    for enterprise-level customers.

7.8
7.7

🏆 Winner JustHost: Provides a well-rounded suite of shared, VPS, and dedicated services with dependable, 24/7 customer service.


Phone support







Live chat support







Chatbot







Email/ticket support







Enterprise support
(dedicated agent, priority support)






JustHost offers a comprehensive suite of customer service options, including 24/7 phone and live chat support, which provides immediate assistance for users. Email support is available through their Help Center, ensuring multiple channels for resolving any issues. Their support also includes a 30-day money-back guarantee, reassuring customers of the quality of their service.

Rochen, while offering strong 24/7 support through the My Rochen portal, lacks phone and live chat options. Instead, it emphasizes quick response times via email and ticket systems, handled by an in-house team of experts. Rochen also offers useful features like proactive server monitoring and free website migrations. Despite fewer contact methods, Rochen ensures fast and reliable support.

Justhost vs Rochen: User feedback

Justhost
1 reviews
4 out of 5 stars
Rochen
2 reviews
3.5 out of 5 stars

Users appreciate JustHost for its simplicity and ease of use, making it an excellent choice for those new to hosting and cPanel. The interface is intuitive and mirrors that of other major hosting platforms, with reliable performance and minimal outages pre-2020. The introductory pricing offers significant savings, especially with long-term contracts, although the renewal rates are considerably higher. Overall, JustHost remains a solid option, though the price increase after the initial term may be a drawback for those on a tighter budget.

Users appreciate Rochen for its seamless and efficient website migration service and the reliability offered by its US and UK data centers. The experience is generally smooth and hassle-free, making it a preferred choice for many. On the downside, some users find the customer support lacking due to its limited availability via email and the response time being slow. Additionally, the pricing is considered slightly higher than expected.

Justhost vs Rochen: FAQ

Which platform is better suited for hosting WordPress websites?


Both JustHost and Rochen are well-suited for hosting WordPress websites, offering 1-click installs, staging sites, auto updates, and developer tools. The choice between them would hinge on other factors, such as performance and additional features. Therefore, both platforms are effectively tied in this category, making either a viable option for WordPress hosting.

Which hosting service offers better security features?


Rochen provides superior security features through default PHP 8.3, extensive support for older PHP versions, and proactive malware defense with automatic cleanup. It also leverages AWS infrastructure for enhanced network redundancy. Meanwhile, JustHost incorporates SiteLock for daily vulnerability scans and automatic malware removal but lacks some of Rochen’s advanced measures.

What are the major differences in pricing and value between JustHost and Rochen?


JustHost offers a range of shared, VPS, and dedicated hosting plans with introductory savings, though renewal rates are higher. Rochen focuses on specialized hosting solutions with competitive pricing and includes features like SSD NVMe storage and staging environments. Both providers offer unmetered storage and data transfer in their advanced plans, but the type of included features varies significantly.

Which platform offers better customer support?


JustHost provides comprehensive customer support through 24/7 phone and live chat, ensuring multiple channels for resolving issues. Rochen, while offering strong 24/7 support via email and ticket systems, lacks phone and live chat options but emphasizes quick response times. Overall, JustHost might be more accessible for immediate assistance.

Which service is more suitable for hosting a high-traffic website?


Rochen is more suitable for hosting high-traffic websites, offering superior performance with SSD NVMe storage, LiteSpeed web server, and global data centers for low latency. Its advanced technology and 99.9% uptime guarantee ensure that high-traffic websites run smoothly and reliably.

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