Justhost vs WPX Hosting: Final verdict
Looking over JustHost vs. WPX Hosting, both have their own merits geared towards different user needs.
-
JustHost (Overall grade: 7.4)
offers a stable uptime of 99.95% and reasonable server response speed, with its data center based in Utah providing reliable services. It supports weekly backups, although automatic backups are only available for premium plans. The customer support is accessible 24/7 via several channels, though round-the-clock phone support is restricted to dedicated hosting clients. While JustHost includes Cloudflare CDN compatibility, enhancing site performance and security, the responsiveness of its live chat and ticketing system can be hit-or-miss. This provider is well-suited for beginners with its free domain registration for one year and easy-to-use website builder, but advanced users may find its lack of speed optimization across all plans a limitation.
WPX Hosting (Overall grade: 8.3)
shines with its impressive uptime of 99.95% and incredibly swift response times. It secures data with daily backups stored for 28 days and comes with several free features, including malware removal, site speed optimization, SSL certificates, and DDoS protection. The custom high-speed CDN (XDN) with 37 global endpoints enhances site performance. The user experience is further elevated by reliable 24/7 support with notably fast response times. Additionally, WPX’s security measures include daily malware scans, brute-force defense, and automated updates, making it an excellent choice for high-traffic and WordPress websites. However, the lack of shared, VPS, and dedicated hosting options may be a shortcoming for users requiring those services.
Overall grade:7.4 |
Overall grade:8.3 |
|
---|---|---|
Uptime and Availability | 7.1 | 9.5 |
Hosting Performance | 5.8 | 8.8 |
Hosting Security | 7.7 | 8.8 |
Price | 8.6 | 8.7 |
Hosting Features | 6.7 | 7.4 |
Ease Of Setup | 8.2 | 8.6 |
User Management | 7.2 | 6.1 |
Customer Support | 7.8 | 8.8 |
User feedback | 4/5 | 4.7/5 |
Hosting types offered
Both platforms provide a variety of hosting types, each designed to meet the different needs of users.
Shared hosting | yes | no |
Cloud hosting | no | yes |
WordPress hosting | yes | yes |
Ecommerce hosting | yes | yes |
VPS hosting | yes | no |
Dedicated hosting | yes | no |
Although both offer a variety of hosting plans tailored to different needs, in
certain cases, one platform may prove to be more suitable.
Detailed comparison
Uptime and availability
Evaluates the average uptime statistics, uptime guarantee and overall availability of the hosting
provider
Score Components:
- Uptime percentage (30%): evaluates the uptime statistics in given period of time
- Uptime guarantee (20%): Assesses if the platform offers an uptime guarantee and
whether the actual uptime matches the promised guarantee. - General performance (25%): Evaluates how fast is the average response time and overall
it’s stability. - Responsiveness (10%): Adaptability to different devices and screen sizes.
- Availability (25%): Reflects the total downtime and number of outages.
Winner WPX Hosting: Offering a remarkable performance with a multitude of high-end features.
JustHost offers a stable uptime of 99.95% with a reasonable server response speed averaging 971ms. Its data center in Utah provides reliability, and it supports weekly backups, although automatic backups are reserved for premium plans. Customer support is available 24/7 through various channels, but only dedicated hosting customers enjoy round-the-clock phone support. While JustHost includes Cloudflare CDN compatibility for improved site performance and security, customer reviews are mixed regarding its live chat and ticketing system responsiveness.
WPX Hosting stands out with its impressive 99.95% uptime and swift response times averaging 23ms. It provides daily backups stored for 28 days with easy one-click restores, ensuring data safety. WPX Hosting includes numerous free features like malware removal, site speed optimization, SSL certificates, and DDoS protection. The hosting provider’s high-speed custom CDN (XDN) spans 37 endpoints globally, enhancing site performance and user experience. Reliable 24/7 support with rapid response times makes WPX Hosting a superior choice for web hosting needs.
Which one has better hosting performance?
Score Components:
- Hosting speed (30%): This includes SSD quality, Load times, PageSpeed score ranges,
additional information on website speed, built-in plugins for performance enhancement, available caching
methods, and CPU/RAM options - CDN (20%): Considers whether CDN is available or not, whether it’s free or paid, and
the quality of the CDN service - Available data centers (30%): Evaluates the number of data centers and their locations
globally. - Scalibility (20%): Looks at whether elastic scaling is available, the process required
to scale (manual upgrade vs. automatic scaling), the presence of dedicated servers, and the costs
associated with scaling.
🏆 Winner WPX Hosting: WPX Hosting offers high-speed custom CDN, superior support, and excellent website performance guarantees.
When it comes to general performance, WPX Hosting stands out with its high-speed custom CDN with 37 endpoints worldwide, ensuring faster load times. Just Host, on the other hand, employs high-performance quad processor servers and enhanced caching mechanisms for its dedicated hosting plans, but it lacks a dedicated CDN service. Both providers offer 24/7 network monitoring, but WPX Hosting further bolsters its reliability with proactive daily malware scans and hybrid DDoS protection. Additionally, WPX Hosting commits to a 99.95% uptime guarantee while Just Host relies on UPS power backup generators to maintain uptime.
Website Speed
WPX Hosting ensures quick load times with its custom XDN technology, which enhances site performance by handling traffic spikes efficiently using optimal CPU and RAM allocation. Speed optimization is included in all WPX plans, further boosting site speed. Just Host offers high performance in its Pro Plan and enhanced caching for dedicated hosting but lacks explicit speed optimization features included by default across all plans.
Scalability
WPX Hosting supports elastic scaling, meaning you need to upgrade to higher plans to access more resources. They provide a variety of tiered plans catering to business growth, from the Business Plan to the Elite and specialized WooCommerce plans. Just Host offers instant provisioning for its VPS and dedicated servers, ensuring quick scalability. The cost of scaling varies between providers: WPX has defined plans with clear pricing, while Just Host’s cost can depend on additional resources like SAN storage options for dedicated hosting.
Which one has better security features?
and regulatory requirements
Score Components:
- Technical security measures (40%): This includes encryption, firewalls, DDoS
protection, secure configurations, server monitoring, access control and availability of security addons
(e.g Sitelock security). - Operational security measures (30%): Encompasses data privacy, backups and data
redundancy. - Compliance and certifications (20%): Adherence to legal and regulatory requirements
(e.g., GDPR, HIPAA) and possession of certifications (e.g., ISO 27001, SOC 2). - Business and reliability (10%): Factors in the provider’s reputation, uptime
guarantees, and customer support.
🏆 Winner WPX Hosting: A reliable hosting solution with advanced security measures for WordPress websites.
Technical security measures:
Just Host and WPX Hosting both offer solid security features but with notable differences. Just Host includes SiteLock for daily vulnerability scanning, automatic malware removal, and a web application firewall. In contrast, WPX Hosting integrates daily malware scans, brute-force defense mechanisms, and advanced DDoS protection. WPX further ensures continuous security with automated WordPress and PHP updates. While both offer SSL certificates, WPX auto-renews the certificates for smoother, continuous protection, while Just Host offers free SSL with all plans and a premium option with higher tiers.
Operational security measures:
Operationally, both hosting providers take proactive measures to maintain site security. Just Host includes alerts, email notifications, and a detailed security dashboard via SiteLock, along with expert services on demand. WPX Hosting, on the other hand, provides free malware removal services, daily backups with quick one-click restores, and two-factor authentication for enhanced account security. WPX also maintains user privacy through WHOIS privacy protection and quick issue resolution via its “Fixed for You Guarantee,” ensuring sites are swiftly restored if issues arise.
Compliance and certifications:
Both Just Host and WPX Hosting meet GDPR requirements. Just Host provides domain masking and Whois Privacy for GDPR compliance, whereas WPX ensures GDPR compliance by allowing users to revoke data processing consent and securely storing data even outside the EEA. Neither hosting provider mentions HIPAA compliance. For PCI compliance, Just Host does not explicitly outline this, though it offers critical security components like SSL certificates. WPX Hosting indicates it is not PCI compliant but provides alternatives to avoid PCI-DSS requirements for eCommerce sites.
SSL certificate |
Free and Premium |
Free and Auto-renewed |
Additional security features |
Spam Assassin, Hotlink Protection, SSH Access, Custom Cron Jobs |
Free Malware Removal, Fixed for You Guarantee, High-Speed Custom CDN |
PHP versions |
PHP 5 & 7 |
Latest PHP updates |
GDPR compliance |
Yes |
Yes |
HIPAA compliance |
Not specified |
Not specified |
PCI compliance |
Not specified |
No |
Hosting features
Score Components:
- Domains (20%): Assesses the availability of a free domain, domain purchase options, and
pricing - Email (15%): Considers if the provider offers full email hosting, or is reselling
third-party service, and if the email is only transactional or not - Website builder (15%): Checks if website builder is available, and it’s user
friendliness and overall the level of customization allowed. - Staging environment (20%): Determines if a staging environment is available, allowing
for testing changes before going live. - FTP & SFTP accounts (10%): Evaluates if and how easily users can access FTP and
SFTP accounts - Git and SSH access (20%): Assess whether Git is integrated into the hosting service and
if SSH access is provided
🏆 Winner
WPX Hosting: A quick and reliable hosting provider known for its advanced speed optimizations and robust security features.
Just Host, powered by Bluehost, and WPX Hosting both offer a comprehensive range of features tailored to different user needs. Just Host provides a free domain name for one year and a free website builder with drag-and-drop functionality, making it user-friendly for beginners. Additionally, Just Host offers a plethora of tools such as marketing credits, FTP/SFTP access, and Secure Shell (SSH) access. However, advanced users may find WPX Hosting more appealing due to its high-speed CDN, LiteSpeed server technology, and optimized performance features.
WPX Hosting stands out with its security measures, including daily malware scans, DDoS protection, and a managed web application firewall. The inclusion of a 30-second average support response time is another significant advantage. While Just Host offers a versatile cPanel control panel and a variety of eCommerce features, WPX Hosting’s staging environment and automated WordPress updates make it highly functional for developers. The different pricing structures and capabilities cater to both small and large website requirements, helping users choose based on their specific needs.
Free Domain |
Yes, for the first year |
No |
Free SSL |
No |
Yes |
Email Hosting |
Yes |
Yes |
Website Builder |
Yes |
No |
Staging Environment |
No |
Yes |
FTP & SFTP Accounts |
Yes |
Yes |
Git and SSH Access |
Yes |
FTP/SFTP only |
Free Backup |
No |
Yes |
Money Back Guarantee |
Yes, 30 days |
Yes, 30 days |
a location.
As a result in rare cases the features mentioned here can differ from the ones you see on their websites.
Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both Just Host and WPX Hosting offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.
Email services:
Both hosting providers offer robust email services, but there are differences in their offerings. Just Host provides unlimited email accounts with POP3/IMAP support, enabling users to manage their email campaigns directly. WPX Hosting matches this with unlimited email boxes that can be easily managed, but it does not appear to support transactional email capabilities or third-party email services like Google Workspace or Zoho. This makes WPX Hosting a solid choice for those who need simple, reliable email hosting combined with high performance and security.
Price
Score Components:
- Plan value (40%): What each pricing tier offers.
- Transparency and clarity (30%): Clearness of pricing structures.
- Flexibility of plans (20%): Range of options to suit different budgets.
- Hidden costs (10%): Additional expenses not included in the plan.
🏆 Winner WPX Hosting: Excellent pricing and value for features make this hosting provider a top choice.
Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.
When comparing Just Host and WPX Hosting, key differences emerge. Just Host offers a broader range of hosting types — including shared, VPS, and dedicated plans — while WPX Hosting focuses on WordPress and WooCommerce plans. Just Host’s pricing for shared hosting ranges from $14.99 to $35.99 monthly, with features scaling up significantly from basic to pro plans. WPX Hosting’s WordPress plans start at $24.99 monthly, emphasizing high bandwidth, storage, and support features. Additionally, WPX Hosting includes comprehensive malware protection and free site speed optimization, offering superior value for the price.
Basic Plan$14.99
1 website, 50GB storage, unmetered bandwidth, included freebies: domain registration, SSL certificate. Value for price:7.8
|
Business Plan$24.99
Up to 5 websites, 15GB storage, 200GB bandwidth, included freebies: malware removal, site speed optimization. Value for price:8.5
|
Plus Plan$20.99
Unlimited websites, unmetered storage, unmetered bandwidth, included freebies: domain registration, SSL certificate. Value for price:8.2
|
Professional Plan$49.99
Up to 15 websites, 30GB storage, 400GB bandwidth, included freebies: malware removal, site speed optimization. Value for price:8.6
|
Choice Plus Plan$22.99
Unlimited websites, unmetered storage, unmetered bandwidth, included freebies: domain registration, SSL certificate, domain privacy. Value for price:8.5
|
Elite Plan$99.00
Up to 35 websites, 60GB storage, ∞ GB bandwidth, included freebies: malware removal, site speed optimization. Value for price:8.7
|
Pro Plan$35.99
Unlimited websites, unmetered storage, unmetered bandwidth, included freebies: domain registration, SSL certificate, domain privacy, dedicated IP. Value for price:8.0
|
Basic Plan$14.99
1 website, 50GB storage, unmetered bandwidth, included freebies: domain registration, SSL certificate. Value for price:7.8
|
|
Plus Plan$20.99
Unlimited websites, unmetered storage, unmetered bandwidth, included freebies: domain registration, SSL certificate. Value for price:8.2
|
|
Choice Plus Plan$22.99
Unlimited websites, unmetered storage, unmetered bandwidth, included freebies: domain registration, SSL certificate, domain privacy. Value for price:8.5
|
|
Pro Plan$35.99
Unlimited websites, unmetered storage, unmetered bandwidth, included freebies: domain registration, SSL certificate, domain privacy, dedicated IP. Value for price:8.0
|
Powerstore Plan$34.99
1 website, 20GB storage, 300GB bandwidth, included freebies: malware removal, site speed optimization. Value for price:8.4
|
|
Superstore Plan$74.99
3 websites, 50GB storage, ∞ GB bandwidth, included freebies: malware removal, site speed optimization. Value for price:8.7
|
|
Hyperstore Plan$149.99
5 websites, 100GB storage, ∞ GB bandwidth, included freebies: malware removal, site speed optimization. Value for price:8.8
|
Enterprise plans
For enterprise needs, Just Host’s Pro Plan ($35.99/month) offers unlimited websites, unmetered storage, and bandwidth, along with a dedicated IP and SSL certificates. WPX Hosting’s Hyperstore Plan ($149.99/month) is geared towards high-performance WooCommerce stores, providing 8GB of RAM per site, unlimited bandwidth, and enhanced speed optimization features. While both plans cater to different business needs, WPX Hosting stands out for ecommerce due to its specialized resources and advanced optimization.
Justhost vs WPX Hosting: Ease of setup
platform.
Score Components:
- Site migration (25%): Assesses whether the provider offers tools for site migration,
either automated or manual, and whether these services are free or require a fee. - Admin panel usability (35%): Evaluates the type of admin panel provided, such as the
standard cPanel or a custom solution, focusing on its accessibility and user-friendliness for both
technical and non-technical users. - Setup features (20%): Examines the availability and ease of use of various setup
features, including FTP accounts, file managers, email account setup, PHPMyAdmin, and easy CDN
configuration. - Help center quality (20%): Measures the quality and accessibility of the provider’s
help center resources, including articles and tutorials.
🏆 Winner WPX Hosting: Simplified setup and rapid migration.
Just Host utilizes the popular cPanel control panel, known for its straightforward and user-friendly interface. This makes it accessible for both technical users and beginners. The cPanel interface provides easy management of email accounts, domain settings, web statistics, and databases. Additionally, the integration of one-click script installations for popular applications like WordPress, Joomla, and others adds to the ease of use.
WPX Hosting, on the other hand, offers a custom control panel designed to be both fast and responsive. While it may lack the familiarity of cPanel, its streamlined interface focuses on essential hosting management features. The control panel includes tools for managing services, domains, support tickets, and migrations. This custom solution caters well to users looking for a clean and efficient management experience without the clutter of advanced settings that may confuse less experienced users.
Both Just Host and WPX Hosting offer free migration services. Just Host simplifies the process through its integrated tools, allowing users to install scripts with a single click. WPX Hosting distinguishes itself by providing a free migration service handled by their team. After selecting a hosting plan, users can request migration through a form, and WPX takes care of the entire process within 24 hours. This hands-on migration service is particularly appealing to users who prefer not to manually transfer their websites.
Just Host’s help center features an extensive knowledge base with articles covering various topics, from basic email setup to more technical details like DNS nameservers. The support options include phone, chat, and email, ensuring multiple avenues to resolve issues. WPX Hosting also provides a complete knowledge base accessible from its control panel, with 24/7 support available through chat and tickets. WPX emphasizes quick issue resolution, averaging 15 minutes per case. Both providers strive to deliver comprehensive support, but WPX’s rapid response time is a notable advantage.
User management
accessibility.
Score Components:
- Role customization (40%): Flexibility in creating and defining user roles and
permissions. - Ease of management (30%): User interface and tools for managing users.
- Access control (20%): Effectiveness of access control measures for different user
levels. - Scalability (10%): Ability to manage a growing number of users efficiently.
🏆 Winner JustHost: A user-friendly hosting provider with comprehensive user management features.
JustHost and WPX Hosting both offer various capabilities for managing user roles and permissions, though their approaches differ. JustHost uses cPanel, which provides an intuitive interface allowing users to configure e-mail accounts, manage domains, and administer databases. This flexibility is further enhanced with root access on VPS hosting. In contrast, WPX Hosting focuses on adding and managing database and FTP users, along with multi-user access. However, WPX Hosting doesn’t provide as extensive user role capabilities as JustHost, making JustHost more versatile.
When it comes to user interfaces and tools, JustHost employs the widely-used cPanel control panel, which is enriched with additional features for VPS configurations. This interface makes managing multiple accounts straightforward and accessible, even for beginners. WPX Hosting’s UI, while functional, is not as feature-rich. It requires users to navigate through different menus for managing database and FTP users, which may be less intuitive for those accustomed to more centralized control panels.
Effectiveness in access control is higher on JustHost due to its support for root access on VPS hosting and secure shell (SSH) access, giving users fine-grained control over server settings. JustHost’s capacity to manage growing numbers of users is bolstered by features like unlimited email accounts and domains. Although WPX Hosting provides essential user management features like multi-user access and quick support via live chat, it lacks the depth found in JustHost’s offerings, particularly in scalability and advanced control measures.
JustHost user roles table:
Role | Description | Access highlights |
---|---|---|
cPanel User | Manages hosting account operations and settings | Access to domain management, email configuration, and databases |
Root User (VPS Only) | Full control over server settings | Complete server control via SSH, ability to install software and manage system files |
WPX Hosting user roles table:
Role | Description | Access highlights |
---|---|---|
Database User | Manages database operations | Can create, modify, and delete database records |
FTP User | Manages file transfers | Access to upload and download files via FTP |
Multi-User Access | Allows multiple user management | Can create, edit, and delete user accounts |
Customer support
hosting provider.
Score Components:
- Support communication channels (30%): Measures the variety of customer support types
provided (live chat, chatbot, email, phone, etc.) - Availability (20%): Assesses the availability hours for each channel, including 24/7
support options. - Technical support quality (30%): Assesses whether the provider offers comprehensive
technical support, including hardware upgrades (e.g., HDD to SSD), software installations, and web
server configuration changes. - Enterprise support (20%): Checks if there are dedicated or priority support services
for enterprise-level customers.
🏆 Winner WPX Hosting: WPX Hosting offers a superior customer service experience with multiple support channels, quick response times, and a no-questions-asked refund policy within the first 30 days.
Phone support |
||
Live chat support |
||
Chatbot |
||
Email/ticket support |
||
Enterprise support (dedicated agent, priority support) |
Both JustHost and WPX Hosting offer commendable customer support, but there are key differences. JustHost provides 24/7 support through phone, chat, and email, making it accessible for users at any time. They also require extensive validation information for support, which can add an extra step for customers needing assistance. JustHost has a 30-day money-back guarantee and a free domain registration for plans exceeding 12 months.
WPX Hosting, on the other hand, focuses heavily on swift and effective support with an average response time of just 30 seconds for live chat and 15-minute case resolution. Their services include free migration, malware removal, and site speed optimization, which adds significant value to their hosting plans. Their high Trustpilot score of 4.9/5 reflects positive customer experiences. Additionally, WPX Hosting provides managed security features like daily malware scans and a custom CDN.
Both hosting providers have their strengths, but WPX Hosting stands out with its faster response times and additional services which streamline the user experience and ensure site security.
Justhost vs WPX Hosting: User feedback
Users appreciate JustHost for its simplicity and ease of use, making it an excellent choice for those new to hosting and cPanel. The interface is intuitive and mirrors that of other major hosting platforms, with reliable performance and minimal outages pre-2020. The introductory pricing offers significant savings, especially with long-term contracts, although the renewal rates are considerably higher. Overall, JustHost remains a solid option, though the price increase after the initial term may be a drawback for those on a tighter budget.
WPX Hosting consistently receives praise for its extremely fast and helpful customer support, often resolving issues within seconds via live chat. Users also appreciate the hosting speed, ease of use, and included features like their custom-built CDN. However, some users experienced limitations and performance issues with larger, high-traffic websites and have cited a lack of advanced features such as SSH access and more robust email security. On the whole, while the support and speed are lauded, a few users found the service lacking for more critical or large-scale requirements.
Justhost vs WPX Hosting: FAQ
Which platform is better suited for hosting WordPress websites?
WPX Hosting is better suited for hosting WordPress websites due to its superior support, faster response times, high-speed CDN, and a plethora of free features like malware removal and site speed optimization. JustHost also offers WordPress hosting, but it lacks the level of performance optimization and specialized features provided by WPX Hosting.
Are both platforms suitable for beginners?
Yes, both JustHost and WPX Hosting are suitable for beginners, but for different reasons. JustHost’s cPanel and free website builder offer an easy-to-use interface, making it particularly beginner-friendly. WPX Hosting also offers a simple control panel and excellent customer support, which can significantly help beginners through the setup and management of their websites.
Which platform offers better customer support?
WPX Hosting offers better customer support with an average response time of just 30 seconds for live chat and 15 minutes for case resolution. Their support includes free migration, malware removal, and site speed optimization services. JustHost also offers 24/7 support via phone, chat, and email but does not match the speed and comprehensiveness of WPX Hosting’s customer service.
How do the backup and recovery services compare between the two platforms?
WPX Hosting excels in backup and recovery services with daily backups stored for 28 days and easy one-click restores. JustHost supports weekly backups, but automatic backups are only available for premium plans, making WPX Hosting more reliable in terms of data protection and ease of recovery.
What are the differences in the control panels offered by each hosting service?
JustHost uses the popular cPanel control panel, known for its user-friendly interface and comprehensive management features like email, domain settings, and databases. WPX Hosting offers a custom control panel designed to be fast and responsive, focusing on essential hosting management features. While cPanel is more feature-rich and familiar to many users, WPX’s custom panel is streamlined and efficient.
The making of this blog
We followed a clear, step-by-step process to write and research this article.