Knownhost vs Fastcomet: guide for 2024

Final verdict

Looking over KnownHost vs. FastComet, both providers bring robust offerings suited to different needs, each excelling in unique areas.

• 
  FastComet (Overall grade: 7.7)
  
  
  provides a well-rounded service with a global reach, supported by a vast CDN network and modern hardware, ensuring fast load times and reliable uptime. Their user-friendly control panel, comprehensive email hosting, and detailed performance monitoring tools make it particularly suitable for beginners and small businesses. However, some users may find FastComet’s pricing a tad high, and occasional limitations on disk space and email services can be a drawback. For those who prioritize extensive support and global infrastructure, FastComet is a solid option.
  
• 
  KnownHost (Overall grade: 8.6)
  
  
  although slightly more expensive, offers exceptional uptime and performance, particularly for high-traffic and WordPress websites. KnownHost shines with its advanced security measures, seamless migration services, and a user interface that caters to both novices and experts. Users commend its extensive support and reliability, though some mention occasional slow server speeds and a slightly confusing interface. For those seeking high performance, robust security, and superior customer satisfaction, KnownHost stands out as an excellent choice.
  

Hosting types offered

Both platforms provide a variety of hosting types, each designed to meet the different needs of users.

Although both offer a variety of hosting plans tailored to different needs, in
certain cases, one platform may prove to be more suitable.

Detailed comparison

SECTION-1: Winner KnownHost: Exceptional uptime and fast performance.

SECTION-2:

KnownHost stands out with its impressive uptime guarantee of 99.9%, backed by a historical uptime of 99.996%. The platform achieves a real-world uptime of 99.99%+, often experiencing zero downtime over months. It also features fast performance, loading its main website in 1.5 seconds, and includes significant DDoS protection of up to 500 Gbit/s. KnownHost provides free SSL certificates, automated snapshot backups, and 24/7 on-shore support.

SECTION-3:

FastComet also promises a 99.9% uptime, offering comprehensive service monitoring and quick automated recovery. It features network uptime at 100% and operates multiple data centers, providing global coverage. FastComet includes downtime compensations and has extensive CDN access points for better performance. It ensures 24/7 support via live chat and ticketing, with proactive contact during performance spikes and a no-suspension policy.

🏆 Winner FastComet: Delivers superior hosting performance with global infrastructure and top-notch features.

FastComet and KnownHost are both premium hosting providers, with each offering a range of hosting services. FastComet’s use of AMD EPYC™ servers and NVMe SSDs ensures lightning-fast load times, enhanced by a comprehensive CDN network with 200+ access points. KnownHost also uses AMD EPYC hardware and enterprise NVMe storage, paired with LiteSpeed and LSCache for quick web processing. Both companies offer well-distributed data centers; FastComet has 11 locations across North America, Europe, India, Singapore, Japan, and Australia, while KnownHost’s network is not specified.

Website Speed

When it comes to website speed, FastComet stands out with its LiteSpeed Enterprise web server, which is significantly faster than Apache and NGINX. Their caching mechanisms, such as WordPress LiteSpeed Cache (LSCWP) and CloudFlare CDN integration, result in blazing-fast content delivery. KnownHost also uses LiteSpeed and LSCache to deliver swift performance, plus free SSD storage, ensuring quick page load times even during high traffic periods. Overall, both offer high-speed environments, but FastComet’s more extensive CDN and LiteSpeed Enterprise give it an edge.

Scalability

FastComet offers seamless scalability with dedicated resource availability and scalable cloud options that allow you to increase CPU, RAM, I/O, and storage with a simple 1-click purchase, without any downtime. They cater to both shared and dedicated server needs, offering low-cost upgrades. KnownHost also provides scalable options across different hosting types, from shared hosting to dedicated servers, but specific details on scaling costs are not provided. FastComet’s flexibility and clear scaling options make it slightly more adaptable for growing businesses.

🏆 Winner KnownHost: Offers extensive security features and unparalleled customer satisfaction.

Both KnownHost and FastComet, have notable differences in their approaches to technical and operational
security, as well as in their compliance with regulations.

Technical security measures:

KnownHost provides a broad array of technical security measures. It includes free SSL certificates and offers premium options from trusted providers like Comodo and GeoTrust. FastComet also provides free SSL certificates via Let’s Encrypt with one-click installation. KnownHost delivers robust DDoS protection up to 500 Gbps, while FastComet partners with Cloudflare for CDN and DNS security. Both use Imunify360 for comprehensive protection, but KnownHost further includes mod_security. Additionally, KnownHost offers automated system backups, whereas FastComet provides up to 30 daily off-site backups.

Operational security measures:

Both KnownHost and FastComet support multiple PHP versions. KnownHost includes CloudLinux for enhanced resource management at an extra cost, whereas FastComet employs CloudLinux for account isolation by default. FastComet goes a step further by adding an IP reputation guard and advanced spam filters (SpamExperts). KnownHost focuses on ensuring PCI compliance through SSL certificates, while FastComet’s firewall and account isolation measures are notable. Both hosting services include two-factor authentication and daily backups.

Compliance and certifications:

KnownHost’s focus on security measures indirectly supports GDPR and PCI compliance but does not explicitly mention HIPAA compliance. FastComet ensures GDPR compliance and offers domain privacy options for EEA customers. It also features essential security measures suitable for PCI compliance but lacks explicit mention of HIPAA certification.

🏆 Winner
FastComet: A hosting provider with a user-friendly approach and strong performance features.

Both KnownHost and FastComet offer a range of robust hosting features that cater to varied user needs. KnownHost emphasizes performance and security by providing LiteSpeed + LSCache, NVMe storage, and an AMD EPYC platform. They also offer free DDoS protection, Imunify360, and free SSL certificates. KnownHost’s migration process is seamless with minimal downtime, and their support is available 24/7/365 from USA-based experts. FastComet, on the other hand, provides cPanel control, free domain name registration, and multiple offsite backups. FastComet stands out with its performance and uptime monitoring and daily optimization reports, which can be crucial for users needing detailed analytics. They also offer a free CDN integration service powered by Cloudflare, adding an extra layer of speed and security.

When it comes to unique selling points, KnownHost provides free domain privacy for life, multiple backup snapshots, and a better than 99.99% uptime guarantee. Their inclusion of Softaculous for one-click app installations makes setting up sites effortless. FastComet’s attractive pricing and free SSL certificates make it suitable for budget-conscious users. The availability of multiple data centers globally offers flexibility for selecting the best server location. Their plans are tiered in a way that simplifies upgrading or downgrading services. While both providers foster a strong infrastructure for hosting, FastComet edges out with its comprehensive management tools and user-friendly upgrades.

Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both KnownHost and FastComet offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.

Email services:

Email services at KnownHost do not provide built-in email hosting services, which could be a limitation for users needing integrated email solutions. FastComet, however, offers comprehensive email hosting, including transactional email capabilities and integration with third-party services like Google Workspace and Microsoft Outlook. This makes FastComet a more versatile choice for users looking to manage email campaigns directly through their hosting provider.

🏆 Winner KnownHost: Offering a wide range of hosting plans with superior features and reasonable pricing.

Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.

Comparing KnownHost and FastComet, KnownHost provides a diverse array of plans, including fully managed WordPress hosting, shared hosting, reseller hosting, managed VPS hosting, and semi-dedicated hosting. FastComet, on the other hand, breaks its services into shared hosting, cloud VPS hosting, and dedicated CPU servers. KnownHost generally offers lower-priced entry plans, especially for managed WordPress and shared hosting, while FastComet has a competitive edge with its higher-tier plans, featuring SSD storage and advanced security. Both providers offer free SSL certificates and migration services, but KnownHost stands out with unlimited email accounts and NVMe storage in most of its plans.

Enterprise plans

For enterprises, KnownHost offers semi-dedicated and managed VPS hosting plans that deliver extensive resources at competitive prices. Its Professional Semi-Dedicated Hosting plan is priced at $70.00 per month, offering 150 GB NVMe storage, 6 GB RAM, and 125 cPanel accounts. In contrast, FastComet’s DS 3 Plan, at a price of $176.36 per month, provides 8 AMD EPYC 7501 CPU cores, 320 GB SSD storage, and 6 TB of bandwidth with 24/7 technical support. KnownHost’s offerings are particularly suitable for businesses seeking a blend of affordability and performance, whereas FastComet provides higher-capacity plans for enterprises requiring more CPU and storage bandwidth.

🏆 Winner: KnownHost: KnownHost shines with instant setup, free migration, and excellent customer support.

KnownHost uses standard cPanel for its admin panel, making it highly accessible to both technical experts and beginners. The inclusion of Softaculous further enhances ease of use by allowing one-click installations for various applications. Their admin panel is designed to be intuitive, reducing the learning curve for non-technical users while offering advanced features that more experienced users will appreciate. The user experience is streamlined, enabling efficient management of hosting services.

FastComet also offers a cPanel admin panel, which is known for its user-friendly interface. It includes features such as one-click app installations and a smart control center that provides detailed information about hosting services, including resource usage. This makes it easy for users of all experience levels to manage their websites effectively. The panel’s layout and design are straightforward, which helps both beginners and experienced users get things done without unnecessary complications.

Both KnownHost and FastComet offer free site migration services, ensuring website transfers are smooth and painless. KnownHost includes manual assistance from their support staff for a seamless experience, often achieving zero downtime during the migration. FastComet’s Express Transfer feature similarly emphasizes minimal downtime and efficient site transfer. Both providers have made migration simple and free, removing financial barriers to moving your site.

KnownHost’s help center is robust, featuring a comprehensive Knowledge Base filled with articles, guides, and how-to videos. Customers often highlight the quality and promptness of support, with 24/7/365 availability. FastComet also provides extensive resources, such as over 3000 pages of tutorials and 24/7 customer service. Their Knowledge Base covers diverse topics with clear, easy-to-follow instructions. Here are the links for further exploration:

🏆 Winner
KnownHost: KnownHost offers detailed user management features essential for any hosting solution.

When comparing the user management capabilities of KnownHost and FastComet, it becomes evident that KnownHost provides a more structured approach. KnownHost offers comprehensive guides for managing both users and organizations on their accounts. FastComet, on the other hand, lacks available information on user roles and permissions, making it more challenging to ascertain its capabilities. KnownHost facilitates user management through its My KnownHost panel, allowing users to control domains, update WHOIS information, and handle technical, billing, and administrative tasks. FastComet does not provide specific details about user management, making KnownHost a clear choice for those seeking more control over user roles and permissions.

KnownHost’s My KnownHost panel offers an intuitive interface designed for managing users efficiently. The panel allows users to easily control their domains and update essential contact information. The guides available in the Knowledge Base further aid users in navigating the management process. In contrast, FastComet has not provided sufficient details about its user interface and tools for managing users, leaving much to be desired in terms of clarity and ease of use.

Assessing access control measures, KnownHost stands out with its guide-supported user and organization management. The platform’s on-shore, 24/7/365 support ensures that users can rely on assistance around the clock, maintaining smooth and effective user management even as the number of users grows. FastComet’s lack of detailed information on access control measures and user management raises concerns about its efficiency in handling a growing user base. KnownHost’s fully managed services further enhance its capability to maintain order and security.

KnownHost User Roles Table:

🏆 Winner FastComet: Renowned for its speedy issue resolution and comprehensive customer support offerings.

KnownHost offers multiple support channels, including phone, email, and 24/7 live chat, ensuring customers have diverse options for getting assistance. Their support team is praised for politeness and expertise, particularly accommodating beginners. FastComet, also providing 24/7 support, emphasizes quick resolution, boasting that 83% of issues are solved within 15 minutes. They further differentiate with three escalation levels, ensuring issues are handled by the most qualified team members.

While KnownHost maintains a strong reputation for fast technical support and a plethora of resources like a knowledge base and support forums, FastComet stands out with additional conveniences like free website migrations, CDN integration, and meticulous uptime monitoring. FastComet edges ahead with its quick issue resolution and broader support features, making it a preferred choice for those seeking efficient and reliable hosting support.

User feedback

KnownHost receives mixed feedback from its users. Many users praise its responsive and professional customer support, high uptime, and excellent technical infrastructure, particularly for managed WordPress and VPS hosting. However, there are significant complaints about slow server speeds, unhelpful support, and confusing user interfaces. Additionally, some users believe that the service is overpriced given the performance issues they have encountered. Overall, while KnownHost has loyal customers who appreciate its offerings, potential users should be aware of the varied experiences and evaluate if it meets their specific needs.

Fastcomet’s hosting services receive high praise for their reliability, speed, and exceptional customer support. Users appreciate the extensive feature set, user-friendly control panel, and uptime consistency, making it an excellent choice for personal and small business websites. However, some users find the price point to be higher than certain competitors, and a few have encountered issues with disk space limits, email services, and occasional downtime. Overall, Fastcomet is recommended for its robust support and high-quality performance, though potential customers should weigh the cost and specific feature needs.

FAQ