Liquid Web vs One.com: guide for 2024

Liquid Web vs One.com: Final verdict

Looking over Liquid Web vs. one.com, Liquid Web offers more advanced features and robust performance.

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  Liquid Web (Overall grade: 8.7)
  
  
  stands out with its exceptional performance, particularly in high-traffic and multimedia-rich scenarios. Liquid Web’s hosting options, including managed WordPress and WooCommerce, employ advanced technologies like AMD EPYC processors and a 10 Gbps network, ensuring excellent load times and reliable performance. Their proactive security measures and compliance with PCI, HIPAA, and GDPR make it ideal for businesses requiring high security and regulatory adherence. Although the absence of a built-in website builder may deter beginners, Liquid Web’s extensive customer support and high availability reduce downtime risks significantly. The notable downside is the higher cost, which may not suit budget-conscious users.
  
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  One.com (Overall grade: 7.9)
  
  
  is a commendable choice for those looking for affordable and user-friendly hosting plans without sacrificing essential features. It offers solid 99.99% uptime guarantees and free SSL certificates across all plans, enhancing security. The inclusion of a free website builder makes it accessible for beginners, and features like daily backups, email hosting, and easy scalability cater to a broad user base. However, its performance features and support options do not match Liquid Web’s advanced offerings, making it less suitable for high-demand business environments. Despite this, one.com’s competitive pricing and practical toolset provide significant value, particularly for small to medium-sized websites.
  

Hosting types offered

Both platforms provide a variety of hosting types, each designed to meet the different needs of users.

Although both offer a variety of hosting plans tailored to different needs, in
certain cases, one platform may prove to be more suitable.

Detailed comparison

🏆 Winner Liquid Web: Unmatched uptime and stellar availability.

SECTION-2: Liquid Web stands out with its 100% network and power uptime SLAs, ensuring continuous service. They offer high availability hosting with multi-server environments and managed file replication, reducing downtime risks. Proactive Sonar™ Monitoring provides 24/7 server oversight, while a 30-minute hardware SLA ensures rapid replacement if needed.

SECTION-3: One.com provides a solid 99.99% uptime guarantee for general hosting and 99.9% for VPS, backed by daily backups and 24/7 malware scanning. They offer 24/7 support through chat and email, but lack phone support. Free SSL certificates enhance security across all plans. While reliable, One.com’s features don’t match Liquid Web’s comprehensive uptime solutions.

🏆 Winner Liquid Web: Liquid Web and one.com both offer impressive hosting services, but Liquid Web stands out with its diverse hosting plans and extensive performance features. Liquid Web’s next-gen VPS hosting employs AMD EPYC processors and a 10 Gbps network, which ensure exceptional load times and swift performance. Their managed WordPress and WooCommerce hosting come with built-in image compression and object caching. A Cloudflare-powered CDN offers further speed enhancements. Liquid Web operates in multiple server environments, offering high availability and managed file replication. In contrast, one.com provides fast load times and SFTP access, with premium plans unlocking added website tools and enhanced scalability. Both offer free SSL certificates and malware scanning, but Liquid Web’s broader feature set shines.

Website Speed

Liquid Web’s use of AMD EPYC processors and a 10 Gbps network guarantees rapid load times and high-speed hosting. Their managed WordPress and WooCommerce hosting options integrate efficient image compression, object caching, and autoscaling, ensuring peak performance. The inclusion of a Cloudflare CDN further improves speed and reliability. On the other hand, one.com offers high-performance servers and daily backups, ensuring fast load times. While one.com also features performance caching, Liquid Web’s more advanced infrastructure offers a noticeable edge in terms of website speed.

Scalability

Liquid Web provides easy scalability with multiple environment options, dedicated IP addresses, and custom high-performance solutions. They offer clear upgrade paths, and services like managed databases and load balancers help manage growing traffic. Their managed WooCommerce hosting includes free monthly autoscaling during heavy traffic. In contrast, one.com’s scalability involves upgrading to larger plans to access additional storage and features, such as a staging environment. Dedicated server options and the cost of scaling are not explicitly mentioned for either provider, leaving some details unclear.

🏆 Winner Liquid Web: Offering robust security measures and extensive compliance features.

Both Liquid Web and one.com, have notable differences in their approaches to technical and operational
security, as well as in their compliance with regulations.

Technical security measures:

Liquid Web ensures protection with firewalls, DDoS protection, VPN, F5 AIP intrusion detection, and real-time server protection. It supports multiple PHP versions, enhancing compatibility and security for various applications. one.com provides malware and DDoS protection, daily backups, regular malware scans, and secure file transfer with SFTP. one.com also offers advanced visual testing for Managed WordPress users and two-factor authentication for added security.

Operational security measures:

Liquid Web features 24/7/365 on-site support, manned facilities, and hardware firewalls. It also includes data encryption at-rest and complex physical security measures such as CCTV and electronic perimeter access. one.com complements with domain lock and SMS alerts for suspicious activity, ensuring oversight for domain management. It also offers automatic updates and clean backups to maintain site integrity and recovery options.

Compliance and certifications:

Liquid Web excels with PCI and HIPAA compliance, ensuring safe handling of sensitive data along with GDPR compliance. It is certified under SSAE-22 and HITECH for HIPAA compliance. one.com meets GDPR standards but does not specify PCI or HIPAA compliance.

🏆 Winner
one.com: A top choice for affordable, secure, and fast hosting with robust features.

Both Liquid Web and one.com offer a range of hosting features tailored to different user needs. Liquid Web stands out with its fully managed hosting services, ensuring proactive management, security updates, and 24/7 support with rapid response times. This provider excels in handling complex environments, including VMware private clouds and compliance with HIPAA or PCI requirements. Users looking for high performance in VPS and managed WordPress or WooCommerce hosting may find Liquid Web highly appealing due to its robust infrastructure and additional benefits like network-level DDoS protection and guaranteed uptime. However, Liquid Web does not explicitly mention including a website builder, which might be a drawback for beginner users seeking ease of website creation.

On the other hand, one.com provides an excellent option for those prioritizing affordability without compromising on essential features. With a free website builder included in all plans, it’s user-friendly and offers tools for both beginners and advanced users. One.com offers various value-added benefits such as free SSL certificates, email hosting, and a reliable 99.99% server uptime guarantee. It also provides a plethora of free tools, including a free advanced WordPress toolset for higher plans and a free migration service, which is a strong point for users looking to switch hosts easily. The 3-month free hosting period is also advantageous for users looking to try the service without immediate financial commitment.

Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both Liquid Web and one.com offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.

Email services:

Liquid Web offers comprehensive email hosting, allowing users to set up their own email campaigns and ensuring email reliability with managed support. Their focus on uptime and security makes it an excellent choice for businesses with high email volume requirements. On the other hand, one.com also provides unlimited email accounts for users across all hosting plans. Additionally, they offer straightforward email functionalities suitable for both personal and business use, including integration tools for smooth email management. Both providers support basic transactional email capabilities.

🏆 Winner: One.com: Offers better value for a wider range of user needs.

Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.

When comparing Liquid Web and One.com, their plan structures highlight different strengths. Liquid Web offers concentrated power and flexibility for high-demand users, with features such as large storage capacities, extensive PHP worker allocations, and multiple site support. One.com focuses on affordability and comprehensive features, such as daily backups, free SSL certificates, and an online shop. The introductory offers make One.com’s plans particularly appealing for budget-conscious users, while Liquid Web’s higher-end plans cater to enterprise-level requirements with significant resource allocations.

Enterprise plans

Liquid Web’s enterprise plans offer specialized services, suitable for businesses requiring custom solutions like managed security, databases, and disaster recovery. Their multi-server solutions enhance redundancy and load balancing for high-availability needs. One.com, while focusing on comprehensive features, does not specifically mention enterprise-level customizations, making Liquid Web a more suitable choice for larger enterprises.

🏆 Winner Liquid Web: Liquid Web excels in ease of setup with managed hosting services and industry-leading support.

Liquid Web provides a variety of control panels such as InterWorx, Plesk, and WHM/cPanel, which offer accessible and user-friendly interfaces for managing servers and websites. These control panels are well-suited for both technical and non-technical users, making management tasks straightforward. Notably, Liquid Web’s Managed WordPress Hosting further simplifies the process by including features like automatic plugin updates and proactive monitoring, appealing especially to those who prefer a hands-off approach to technical maintenance.

One.com, on the other hand, offers an easily accessible control panel tailored for convenience. Alongside their control panel, they provide a 1-Click Install Tool for WordPress, making the setup process highly efficient even for beginners. They also offer a free Website Builder, which requires no coding knowledge, thus catering to users who may not have technical skills. While functional and supportive, the control panels and tools provided by one.com cater more to entry-level users compared to the more diverse and advanced options available through Liquid Web.

Both Liquid Web and one.com offer free migration services for new customers, reducing the hassle of transferring a website from another hosting provider. Liquid Web includes complimentary migrations for most hosting control panels (InterWorx, Plesk, and cPanel). Similarly, one.com provides free migration with added manual assistance for Managed WordPress users. Both providers ensure a seamless transition, but Liquid Web’s comprehensive managed hosting services give it an edge in terms of overall convenience.

The platforms provide extensive knowledge bases filled with guides, how-to articles, and instructional content. Liquid Web’s Knowledge Base is extensive, featuring a variety of helpful articles, tutorials, and resources that guide users through common tasks and troubleshooting. The support is accessible 24/7 through phone, chat, and helpdesk tickets, ensuring immediate assistance. One.com’s Help Center also offers a wide array of articles and support, supplemented by their Academy, which includes in-depth guides on eCommerce and website management. They provide 24/7 chat and email support as well. While both providers excel in customer support, Liquid Web’s rapid response times and wide-ranging resources provide a slight advantage.

🏆 Winner
Liquid Web: Comprehensive control panel with extensive user role management.

When comparing Liquid Web and one.com in terms of managing user roles, permissions, and accessibility, Liquid Web demonstrates a more detailed and versatile system. Liquid Web uses Plesk to provide a wide variety of predefined user roles, such as Administrator, Webmaster, Application User, and Accountant, each with clearly defined access levels. This allows for precise control over who can do what within the hosting environment. On the other hand, one.com offers only basic user management capabilities, with the ability to create guest users, but lacks detailed role-specific control and permissions comparably.

Liquid Web’s user management interface through Plesk is comprehensive, providing different views (Service Provider View and Power User View) to cater to various needs. Users can easily navigate to user settings and subscriptions, making the process straightforward. The creation of new user accounts and roles is intuitive, with clearly labeled buttons and options. In contrast, one.com has a more simplified approach through its Control Panel, which might be easier for beginners but lacks the depth and granularity that power users might require.

In terms of access control and scalability for a growing user base, Liquid Web offers more robust options. The ability to create multiple user roles and assign them to different subscriptions ensures that as your needs expand, the management remains efficient and secure. Liquid Web also supports adding additional administrator accounts, providing flexibility for larger teams. One.com’s guest user feature is useful but does not offer the same level of control or scalability, meaning it may struggle to efficiently manage a larger number of users.

Liquid Web User Roles Table:

🏆 Winner
Liquid Web: Expert support and a wide range of dedicated customer service channels make Liquid Web a standout choice for hosting solutions.

Liquid Web offers a highly responsive and comprehensive support system, guaranteeing 59-second response times for phone and chat, and a 59-minute initial response for helpdesk tickets. With 24/7/365 human support, dedicated teams for both Windows and Linux, and a high Net Promoter Score, customers can expect knowledgeable and fast assistance. Additional resources such as webinars, extensive documentation, and a dedicated customer success manager further enhance their service.

One.com, while providing reliable and round-the-clock support via email and chat, does not offer dedicated agent or enterprise support options. Their response time for emails is within 24 hours, and their help center offers self-service support through detailed articles. They support multiple languages and offer educational resources through their Academy, making it a solid choice for more straightforward hosting needs.

Liquid Web vs One.com: User feedback

Customer feedback for this hosting provider is mixed, with significant polarization in user experiences. While some have praised the company for its reliable uptime, exceptional support, and proactive monitoring, others have experienced severe dissatisfaction due to frequent downtimes, unresponsive customer service, and unethical billing practices. Long-term customers, in particular, have noted a sharp decline in service quality and support efficiency, attributing it to recent management changes. Despite positive reviews highlighting excellent technical support and overall reliability, a growing number of users advise against using this provider due to these negative aspects.

The hosting provider receives mixed reviews, lauded for its affordability, user-friendly interface, and efficient 24/7 customer support. Users appreciate features like easy domain registration, a clean control panel, and hosting plans with useful tools like one-click installations for CMS platforms. However, some users face frequent upselling of additional services, occasional performance issues, and unexpected price hikes. While it’s ideal for beginners and simple websites, it may lack advanced functionalities and flexibility desired by more experienced developers.

Liquid Web vs One.com: FAQ