Name.com vs Leaseweb: guide for 2024

Final verdict


Looking over Name.com vs. Leaseweb, both hosting providers offer distinct advantages depending on user needs.


  • Leaseweb (Overall grade: 8.0)

    excels with high-performance servers, substantial network capacity, and a comprehensive range of hosting types including VPS and dedicated hosting. The 99.999% core uptime guarantee and extensive security measures such as DDoS protection and managed cyber services cater to businesses needing advanced and resilient infrastructure. Despite its higher price point and potentially steeper learning curve, Leaseweb’s tailored solutions for high-traffic and ecommerce websites make it a superior choice for enterprises seeking customizable and high-performance hosting environments.

  • Name.com (Overall grade: 7.3)

    provides user-friendly features ideal for small businesses and individuals. Its strengths lie in easy WordPress installation, secure web hosting with regular monitoring, and the inclusion of free automated backups. The 99.99% uptime guarantee and responsive customer support make it a reliable choice for those seeking straightforward management and setup. However, its limited hosting types and absence of VPS and dedicated hosting options might be a drawback for businesses requiring more robust and scalable solutions.

Overall grade:7.3

Overall grade:8.0

Uptime and Availability 9.5 8.7
Hosting Performance 8.3 8.6
Hosting Security 8.2 8.3
Price 8.8 8.3
Hosting Features 7.4 6.8
Ease Of Setup 8.2 7.1
User Management 0.0 7.0
Customer Support 8.2 9.1
User feedback 2.7/5 2.8/5

Hosting types offered

Both platforms provide a variety of hosting types, each designed to meet the different needs of users.

Shared hosting
Cloud hosting
WordPress hosting
Ecommerce hosting
VPS hosting
Dedicated hosting

Although both offer a variety of hosting plans tailored to different needs, in
certain cases, one platform may prove to be more suitable.

WordPress
Name.com: Offers easy one-click WordPress installation and robust support for themes and plugins.

Ecommerce
Leaseweb: Offers superior support, reliability, and advanced features for long-term ecommerce stability.

Agencies
Tie: Both offer a range of hosting plans suitable for agencies, including web hosting and domain management.

High-traffic websites
Leaseweb: Delivers superior performance with its dedicated servers and high bandwidth capacity.

Multimedia websites
Tie: Both offer substantial storage and bandwidth options tailored to multimedia needs.

Detailed comparison

Uptime and availability

Evaluates the average uptime statistics, uptime guarantee and overall availability of the hosting
provider

Score Components:

  • Uptime percentage (30%): evaluates the uptime statistics in given period of time
  • Uptime guarantee (20%): Assesses if the platform offers an uptime guarantee and
    whether the actual uptime matches the promised guarantee.
  • General performance (25%): Evaluates how fast is the average response time and overall
    it’s stability.
  • Responsiveness (10%): Adaptability to different devices and screen sizes.
  • Availability (25%): Reflects the total downtime and number of outages.

9.5
8.7


🏆 Winner
Name.com:
Offers reliable and secure hosting with excellent uptime guarantees.

Name.com provides a solid 99.99% uptime guarantee, ensuring minimal downtime for users. With an average response time of 220ms, it maintains a swift and consistent performance. Free automated backups and secure web hosting with regular monitoring give site owners peace of mind. The user-friendly cPanel integration and 30-day money-back guarantee add to its appeal for beginners and experienced users alike.

Leaseweb impresses with a 99.999% core uptime guarantee and extensive network capacity. Its shared hosting performance is nearly flawless, and daily configuration backups safeguard user data. The strategically located data centers ensure optimal access and reliability. With various support options available, Leaseweb caters to different customer needs effectively but falls slightly short compared to Name.com in overall user experience and simplicity.

Hosting performance

Evaluates the platforms hosting speed and performance tools
Score Components:

  • Hosting speed (30%): This includes SSD quality, Load times, PageSpeed score ranges,
    additional information on website speed, built-in plugins for performance enhancement, available caching
    methods, and CPU/RAM options
  • CDN (20%): Considers whether CDN is available or not, whether it’s free or paid, and
    the quality of the CDN service
  • Available data centers (30%): Evaluates the number of data centers and their locations
    globally.
  • Scalibility (20%): Looks at whether elastic scaling is available, the process required
    to scale (manual upgrade vs. automatic scaling), the presence of dedicated servers, and the costs
    associated with scaling.

8.3
8.6

🏆 Winner Leaseweb: High-performance hosting with extensive bandwidth options and configurations.

Both Name.com and Leaseweb offer strong hosting solutions, but Leaseweb stands out for its high-performance servers and extensive bandwidth options. Name.com focuses on cloud hosting powered by DigitalOcean with scalability and various configurations, while Leaseweb offers powerful compute resources with up to 64-core CPUs and high IOPS. Leaseweb’s infrastructure, with 2000+ ISPs peered and a global network of over 43 points of presence, offers low latency and high availability. Name.com offers 99.9% uptime, automated backups, and secure hosting, while Leaseweb matches this with a 99.999% core uptime guarantee.

Website Speed

Name.com leverages 2nd gen Intel Xeon Scalable processors and global data centers powered by DigitalOcean, providing strong performance for website load times. Leaseweb’s servers, equipped with Intel or AMD processors, ensure no noisy neighbors or hypervisor tax, resulting in uncompromising performance. With 1Gbps to 100Gbps ports and high bandwidth, Leaseweb delivers blazing website speeds and low latency through its extensive global network.

Scalability

Name.com offers excellent scalability with flexible bandwidth and memory upgrades, accommodating website growth smoothly. Leaseweb features flexible server configurations and the option to add GPU support, but specifics on elastic scaling aren’t mentioned. Name.com plans start at $6 per month for cloud hosting, whereas Leaseweb focuses on customizable and high-performance server setups, though exact costs aren’t provided. Both hostings support dedicated servers, catering to varying scalability needs.

Hosting security

Reflects the platforms security measures, data privacy, backups and adherence to legal
and regulatory requirements

Score Components:

  • Technical security measures (40%): This includes encryption, firewalls, DDoS
    protection, secure configurations, server monitoring, access control and availability of security addons
    (e.g Sitelock security).
  • Operational security measures (30%): Encompasses data privacy, backups and data
    redundancy.
  • Compliance and certifications (20%): Adherence to legal and regulatory requirements
    (e.g., GDPR, HIPAA) and possession of certifications (e.g., ISO 27001, SOC 2).
  • Business and reliability (10%): Factors in the provider’s reputation, uptime
    guarantees, and customer support.

8.2
8.3

🏆 Winner Leaseweb: Leaseweb provides a robust range of managed cyber security services and customization options for heightened security.

Both Name.com and Leaseweb have notable differences in their approaches to technical and operational
security, as well as in their compliance with regulations.

Technical security measures:

Name.com supports various types of SSL certificates, from Domain Validation (DV) to Extended Validation (EV), catering to different levels of security needs. It also offers automated backups, SFTP/FTP access, and SSH access. Leaseweb, on the other hand, includes managed cyber security services like SIEM SOC and DDoS IP protection via global scrubbing centers. Both offer SSL certificates, but Leaseweb emphasizes hardware-based services and penetration testing for in-depth vulnerabilities analysis.

Operational security measures:

Name.com ensures regular server monitoring, a 99.9% uptime guarantee, and secure email encryption. It also supports a Cron Job Editor for scheduling tasks and offers spam protection. Leaseweb provides 24/7 monitoring through its SOC team, customizable security profiles, and a comprehensive backup solution with Acronis Backup. Leaseweb sets itself apart with the availability of periodic penetration testing and real-time DDoS protection.

Compliance and certifications:

Both Name.com and Leaseweb comply with GDPR regulations to protect personal data. Name.com also suggests compliance with PCI standards through its secure handling practices, though it is not explicitly mentioned. Leaseweb confirms compliance with both GDPR and PCI DSS, ensuring secure credit card information handling.


SSL certificate

Domain, Wildcard, EV

SSL certificates

Additional security features

Automated backups, Spam protection

Managed Cyber Security, DDoS IP Protection

PHP versions

PHP 7.0 to PHP 8.0+

Not specified

GDPR compliance

Yes

Yes

HIPAA compliance

Not specified

Not specified

PCI compliance

Suggested

Yes

Hosting features

Looks at the features offered by hosting platforms
Score Components:

  • Domains (20%): Assesses the availability of a free domain, domain purchase options, and
    pricing
  • Email (15%): Considers if the provider offers full email hosting, or is reselling
    third-party service, and if the email is only transactional or not
  • Website builder (15%): Checks if website builder is available, and it’s user
    friendliness and overall the level of customization allowed.
  • Staging environment (20%): Determines if a staging environment is available, allowing
    for testing changes before going live.
  • FTP & SFTP accounts (10%): Evaluates if and how easily users can access FTP and
    SFTP accounts
  • Git and SSH access (20%): Assess whether Git is integrated into the hosting service and
    if SSH access is provided

7.4
6.8

🏆 Winner Name.com: A reliable and user-friendly hosting provider with robust features and high security.

Both Name.com and Leaseweb offer a variety of features catering to different user needs, but there are some key distinctions. Name.com excels in user-friendliness with its simple, one-click setup for CMS like WordPress, which makes it an appealing option for individuals and small businesses seeking an easy start. Name.com offers unlimited storage and bandwidth, free daily backups, and even a free Let’s Encrypt SSL, enhancing its appeal to users looking for comprehensive security and ease of management. The availability of tools like a web database manager and enterprise webmail interface further enrich its offerings. Secure email encryption and HTTP/2 support augment the security dimension, making it a robust solution for various hosting needs.

Leaseweb, on the other hand, offers specialized plans with clear limitations and benefits, suitable for businesses needing specific features. Its VPS hosting stands out with always-on services, DDoS and firewall protection, and high-performing, cost-effective plans. Unique selling points include root/admin access and a range of operating systems to choose from, coupled with easy management via a customer portal. Leaseweb offers a more business-centric approach with its SSD-based storage, up to 250 GB, and a choice of several Linux distributions as well as Windows. However, the added features come at a higher price point compared to Name.com, making it more suited for businesses requiring high performance and specialized environments.

Free domain No No
Free SSL Yes Yes
Email hosting Yes Yes
Website builder No Yes (via Plesk)
Staging environment No No
FTP & SFTP accounts Yes Yes
Git and SSH access Yes Yes
Free backup Yes No
Money back guarantee No No
In some cases hosting providers offer different features based on various components like a location. As a result in rare cases the features mentioned here can differ from the ones you see on their websites.

Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both Name.com and Leaseweb offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.

Email services:

Name.com provides secure email encryption and allows for hosting up to 100+ email accounts, which can be particularly beneficial for small to medium enterprises. Its spam protection feature ensures a clean and secure emailing experience. Leaseweb, in contrast, offers a specified number of mailboxes based on the hosting plan chosen, making it apt for businesses with more controlled or limited email hosting requirements. Both providers facilitate easy management and setup of email accounts, but Name.com takes a slight lead with its additional security layers and enterprise webmail interface.

Price

Looks at the cost-effectiveness and value for money of each platform.
Score Components:

  • Plan value (40%): What each pricing tier offers.
  • Transparency and clarity (30%): Clearness of pricing structures.
  • Flexibility of plans (20%): Range of options to suit different budgets.
  • Hidden costs (10%): Additional expenses not included in the plan.

8.8
8.3

Winner Name.com: Offers a versatile range of hosting plans with varying features to suit different needs.

Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.

When comparing Name.com and Leaseweb, it is evident that Name.com provides a more extensive array of hosting options, including cloud, web, and WordPress hosting. Name.com’s cloud hosting plans, powered by DigitalOcean, range from $6.00/month to $96.00/month, providing features such as significant transfer limits and substantial SSD storage. Leaseweb, on the other hand, offers web hosting plans priced from €5.99 PM to €10.99 PM with varying SSD storage and domain support specific to Linux. Additionally, Leaseweb presents domain registration at a competitive price along with robust dedicated server options. Both providers offer unique and valuable features, with Name.com excelling in flexibility and scalability, making it a solid choice for various user needs.

WordPress Hosting $2.50/month

One-click installation, unlimited storage and bandwidth, theme and plugin support, free daily backups, free SSL.

Value for price:9.2

N/A
Personal Plan $7/month

1 website, 10 GB disk space, 10 MySql DB, 100 email accounts, free SSL.

Value for price:8.5

Small – Linux €5.99 PM

25 GB SSD, 1 domain, 5 MySQL, 10 mailboxes, 1-day delivery.

Value for price:7.8

Premium Plan $11/month

25 websites, 100 GB disk space, 50 MySql DB, unlimited email accounts, free SSL.

Value for price:8.8

Medium – Linux €8.99 PM

100 GB SSD, 1 domain, 10 MySQL, 50 mailboxes, 1-day delivery.

Value for price:8.0

Business Plan $18/month

Unlimited websites and disk space, unlimited MySql DB and email accounts, free SSL.

Value for price:9.0

Large – Linux €10.99 PM

250 GB SSD, 1 domain, 50 MySQL, 250 mailboxes, 1-day delivery.

Value for price:8.3

Digital Ocean 25GB Droplet $6/month

1 GB memory, 1 VCPUS, 1000 GB transfer, 25 GB SSD.

Value for price:8.4

N/A
Digital Ocean 50GB Droplet $12/month

2 GB memory, 1 VCPUS, 2 TB transfer, 50 GB SSD.

Value for price:8.5

N/A
Digital Ocean 60GB Droplet $18/month

2 GB memory, 2 VCPUS, 3 TB transfer, 60 GB SSD.

Value for price:8.6

N/A
Digital Ocean 80GB Droplet $24/month

4 GB memory, 3 VCPUS, 4 TB transfer, 80 GB SSD.

Value for price:8.8

N/A
Digital Ocean 160GB Droplet $48/month

8 GB memory, 4 VCPUS, 5 TB transfer, 160 GB SSD.

Value for price:9.0

N/A
Digital Ocean 320GB Droplet $96/month

16 GB memory, 8 VCPUS, 6 TB transfer, 320 GB SSD.

Value for price:9.2

N/A
In some cases companies have different prices based on various components like a location.
As a result in rare cases the prices displayed here can differ from the ones you see on their websites.

Enterprise plans

Name.com offers scalable solutions such as the Digital Ocean 320GB Droplet for enterprises needing robust cloud environments with significant storage and transfer capabilities. Leaseweb provides dedicated server hosting with multiple high-performing CPU options, substantial RAM, and extensive storage, catering to organizations requiring dedicated resources. Both providers focus on performance and infrastructure resilience, with Name.com being more suitable for enterprises looking for flexible, scalable cloud solutions, while Leaseweb stands out in dedicated server offerings.

Ease of setup

Evaluates the ease of setting up and migrating websites on the hosting
platform.

Score Components:

  • Site migration (25%): Assesses whether the provider offers tools for site migration,
    either automated or manual, and whether these services are free or require a fee.
  • Admin panel usability (35%): Evaluates the type of admin panel provided, such as the
    standard cPanel or a custom solution, focusing on its accessibility and user-friendliness for both
    technical and non-technical users.
  • Setup features (20%): Examines the availability and ease of use of various setup
    features, including FTP accounts, file managers, email account setup, PHPMyAdmin, and easy CDN
    configuration.
  • Help center quality (20%): Measures the quality and accessibility of the provider’s
    help center resources, including articles and tutorials.
8.2
7.1

🏆 Winner: Name.com: Offers simplicity and efficient setup ideal for any user level.

Both Name.com and Leaseweb provide effective admin panels, but their approaches differ significantly. Name.com employs the familiar cPanel, known for its widespread use and simplicity. With a user-friendly interface tailored for both technical and non-technical users, cPanel makes site management intuitive, hosting features easily accessible, and setup straightforward. The addition of a dedicated WordPress interface further enhances usability, making it effortless for users to manage themes and plugins.

Leaseweb, on the other hand, provides a custom solution through its Customer Portal. While it lacks the universal familiarity of cPanel, the portal is designed for robust management capabilities, fitting for users with varying levels of technical expertise. It allows comprehensive control over services, including account settings, billing, and detailed network management. Despite its sophisticated features, the learning curve may be steeper for those accustomed to more standard interfaces.

In terms of migration tools, Name.com stands out with tools for easy site migration, particularly for those using WordPress. Their one-click setup and automated backups streamline the process, making it accessible and swift, without any additional fees. Leaseweb’s approach is more manual; while they offer extensive support on migrating services, the process can be time-consuming and may require more technical knowledge, potentially involving extra costs depending on the service level agreements and remote hands.

Both hosting providers offer substantial help center resources, yet Name.com’s Knowledge Base is more extensive and user-friendly. It includes detailed guides and live chat support, accommodating users at all hours with either live experts or a virtual bot. Conversely, Leaseweb’s knowledge base, while comprehensive, is segmented and may require users to sift through multiple categories to find the needed information. Their support options include live chat and email, but the necessity for understanding a more complex interface may limit quick access to answers for some users.

User management

Assesses the platforms’ capabilities in managing user roles, permissions, and
accessibility.

Score Components:

  • Role customization (40%): Flexibility in creating and defining user roles and
    permissions.
  • Ease of management (30%): User interface and tools for managing users.
  • Access control (20%): Effectiveness of access control measures for different user
    levels.
  • Scalability (10%): Ability to manage a growing number of users efficiently.

0.0
7.0

🏆 Winner Leaseweb: Leaseweb provides a more comprehensive user management system with extensive control panel support.

When comparing user management capabilities, Name.com lacks specific details about managing user roles and permissions. On the other hand, Leaseweb offers support for control panels like Plesk, cPanel, and Vesta, which generally include robust user management features. These tools enable administrators to create and define user roles with varying permissions. Leaseweb’s documentation and support likely offer further insights into managing users effectively, making it a better option for detailed user role management.

The user interface and tools provided by the platforms further distinguish them. Name.com does not provide specific details about user management interfaces, whereas Leaseweb offers a more defined structure. With control panels such as Plesk, cPanel, and Vesta, Leaseweb users have access to intuitive interfaces designed for efficient user management. Additionally, the Leaseweb Customer Portal and API enhance the overall user experience by offering streamlined controls over hosting infrastructure.

Leaseweb demonstrates greater effectiveness in access control measures, emphasizing scalability and efficient management. The presence of multiple control panels means that administrators can handle a growing number of users without sacrificing performance or security. This is particularly useful for businesses that aim for reliable scalability and detailed access management. Name.com’s lack of explicit access control measures puts it at a disadvantage for organizations with expanding user bases.

Leaseweb user roles table:

Role Description Access highlights
Administrator Overall control of the hosting environment. Full access to settings, user management, and configurations.
Manager Manages day-to-day operations within the hosting platform. Access to most features except critical settings.
User Basic user role with limited access for end-users. Access to specific website or application features based on permissions.

Customer support

Evaluates the quality, availability, and scope of the customer support offered by the
hosting provider.

Score Components:

  • Support communication channels (30%): Measures the variety of customer support types
    provided (live chat, chatbot, email, phone, etc.)
  • Availability (20%): Assesses the availability hours for each channel, including 24/7
    support options.
  • Technical support quality (30%): Assesses whether the provider offers comprehensive
    technical support, including hardware upgrades (e.g., HDD to SSD), software installations, and web
    server configuration changes.
  • Enterprise support (20%): Checks if there are dedicated or priority support services
    for enterprise-level customers.

8.2
9.1

🏆 Winner Leaseweb: Comprehensive 24/7 support with various SLA levels and multilingual support.


Phone support







Live chat support







Chatbot







Email/ticket support







Enterprise support
(dedicated agent, priority support)






Both Name.com and Leaseweb offer a variety of customer support options to meet the needs of their users. Name.com provides mixed-hour live chat and bot support, a comprehensive knowledge base, and support through email tickets and limited phone hours. Leaseweb, on the other hand, offers 24/7 support with varying response times based on SLA levels, live chat, email, and phone assistance.

Name.com is highly rated for ease of use, reliability, and a strong knowledge base, making it accessible for customers who need straightforward guidance. Leaseweb excels with its 24/7 availability and advanced support options, including enterprise support, multilingual services, and various SLAs that cater to different levels of urgency. This comprehensive support infrastructure positions Leaseweb as a more flexible and responsive hosting provider.

User feedback

Name.com
27 reviews reviews
2.7 out of 5 stars
Leaseweb
2 reviews reviews
2.8 out of 5 stars

User feedback for the hosting provider reveals a mixed bag of experiences. While many users appreciate the straightforward domain registration process, easy-to-use interface, and competitive pricing, there are significant concerns regarding customer service. Negative reviews often highlight slow response times, unhelpful support, and issues with account management. Users also express dissatisfaction with hosting services, citing technical difficulties and a lack of advanced features. However, some long-term users remain loyal, finding the platform reliable for domain-related solutions despite its shortcomings in customer support.

The hosting provider excels in offering comprehensive services with impressive billing and contract flexibility, making it easier for businesses to manage their finances. Users appreciate the choice between “Volume” and “Premium” network options, which cater to different performance needs, and find the support and user interface to be intuitive and straightforward. However, customers have raised concerns about high charges for excess traffic, restrictive password policies, inconvenient login procedures, limited payment gateways, and a lack of variety in available system distributions. Overall, while the service is robust and user-friendly, there are areas in need of improvement to enhance the customer experience.

FAQ

Which platform is better suited for hosting WordPress websites?


Name.com is better suited for hosting WordPress websites due to its one-click installation feature and robust support for themes and plugins. It offers unlimited storage and bandwidth, free daily backups, and free SSL, making it a preferable choice for individuals and small businesses seeking easy and efficient WordPress hosting.

Which hosting service offers better security features?


Leaseweb offers superior security features with managed cyber security services, DDoS IP protection, and extensive network capacity. It includes managed cyber security services like SIEM SOC and DDoS IP protection, catering to businesses needing advanced and resilient infrastructure. Name.com provides secure web hosting, automated backups, SFTP/FTP access, and SSL certificates, which suffice for smaller-scale requirements.

Which hosting service offers more scalability options for growing websites?


Name.com offers excellent scalability with flexible bandwidth and memory upgrades, making it suitable for growing websites. It provides various cloud hosting plans powered by DigitalOcean, offering significant scalability options to accommodate website growth smoothly. Leaseweb features flexible server configurations and the option to add GPU support, catering to enterprises needing robust and high-performance server setups.

Which service is more suitable for hosting a high-traffic website?


Leaseweb is more suitable for hosting a high-traffic website due to its high-performance servers, extensive bandwidth options, and 99.999% core uptime guarantee. With dedicated servers and a substantial network capacity, Leaseweb delivers superior performance and reliability, making it ideal for high-traffic and ecommerce websites requiring advanced features and stability.

How do the providers handle email hosting and what features are included?


Name.com provides secure email encryption, allows hosting up to 100+ email accounts, and includes spam protection, making it suitable for small to medium enterprises. Leaseweb offers a specified number of mailboxes based on the hosting plan, focusing on more controlled and secure email hosting. Both providers facilitate easy management and setup, but Name.com has a slight edge with additional security layers and enterprise webmail interface.

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