Name.com vs Rochen: guide for 2024

Name.com vs Rochen: Final verdict

Looking over Name.com vs. Rochen, it’s clear why both hosts are so popular. They have both hosted millions of
websites that run on WordPress for decades, building up a loyal customer base.

• 
  Rochen (Overall grade: 8.5)
  
  leverages advanced technology like NVMe SSD storage and LiteSpeed Enterprise Web Server, enhancing speed and security, making it ideal for high-traffic and eCommerce websites. The platform’s robust infrastructure, proactive malware defense, and comprehensive WAF ensure superior performance and safety. Rochen’s tailored hosting for agencies, including white-label hosting and private DNS, along with advanced user management and excellent 24/7 customer support, make it a preferred choice for professional and business applications. However, its higher cost and limited live chat support can be considered drawbacks.
• 
  Name.com (Overall grade: 7.3)
  
  is user-friendly, with offerings that include shared and cloud hosting powered by DigitalOcean, ensuring reliable performance with global data centers. The provider excels in ease of use with one-click installations, seamless cPanel integration, and free automated backups, making it a solid choice for individuals and small businesses. Its competitive pricing and comprehensive email hosting services add to its appeal. Nonetheless, the absence of higher-end server options like VPS or dedicated hosting and limited customer support options compared to Rochen might limit its suitability for more intensive needs.

Hosting types offered

Both platforms provide a variety of hosting types, each designed to meet the different needs of users.

Although both offer a variety of hosting plans tailored to different needs, in
certain cases, one platform may prove to be more suitable.

Detailed comparison

🏆 Winner
Name.com: Reliable and secure hosting services with user-friendly management tools.

Name.com shines with its 99.99% uptime guarantee, securing your website’s availability with an average response time of 220ms. The robustness of its services is further enhanced by free automated backups, ensuring data safety. Customers value the intuitive design editor and seamless cPanel integration, which together make for an accessible and efficient hosting experience.

Rochen offers a strong 99.9% uptime guarantee and stands out with its 100% uptime SLA for dedicated VMs. The proactive monitoring and redundant architecture contribute to maintaining site availability, leveraging AWS infrastructure to mitigate potential hardware failures. The availability of 24/7 support through the My Rochen portal provides clients with constant assistance. While a little lower in overall score, Rochen still stands as a reliable hosting choice.

🏆 Winner Name.com: Reliable and secure hosting solutions.

Name.com and Rochen offer competitive hosting services but differ significantly in terms of performance and features. Name.com provides excellent performance with 2nd gen Intel Xeon Scalable processors and is powered by DigitalOcean. This ensures faster load times and better CPU performance per dollar compared to AWS and Google Cloud. They also include global data centers for enhanced reliability and speed. Rochen, on the other hand, boasts NVMe SSD storage and LiteSpeed Enterprise Web Server, along with HTTP/3 and QUIC for superior speed. Both providers have robust caching methods, with Name.com including various levels of caching plugins, whereas Rochen uses LiteSpeed Caching.

Website speed

Name.com leverages 2nd gen Intel Xeon Scalable processors for optimized performance, benefiting from cloud hosting powered by DigitalOcean. This setup promises quick load times and reliable PageSpeed scores, further enhanced by global data centers. Rochen’s focus on NVMe SSD storage and LiteSpeed Enterprise Web Server ensures excellent speed and performance. Additionally, their support for HTTP/3 and QUIC technologies gives Rochen a slight edge in terms of faster response times, making websites hosted with them very fast.

Scalability

Name.com shines with its scalable options, offering easy upgrades for memory and disk space to handle the growth of your website. They provide flexible hosting plans adaptable to various needs. While it’s unclear if Rochen offers elastic scaling or dedicated servers, Name.com makes upgrading effortless and manages the scaling process efficiently. The cost to scale with Name.com can vary based on the added resources, but their plans are designed for both small and extensive web applications.

🏆 Winner Rochen: Providing robust security measures and vibrant compliance.

Both Name.com and Rochen have notable differences in their approaches to technical and operational security, as well as in their compliance with regulations.

Technical security measures:

Both Name.com and Rochen offer SSL certificates, but Rochen provides Let’s Encrypt SSL certificates at no extra cost compared to Name.com’s certificates ranging from $10.00 to hundreds of dollars annually. Rochen supports a wider range of PHP versions from PHP 5.3 to PHP 8.3, while Name.com supports PHP 7.0 to PHP 8.0+. Rochen includes features such as AWS architecture and proactive malware defense in all plans, while Name.com provides automated backups and server monitoring. Name.com’s HTTP/2 support enhances website performance and security, whereas Rochen deploys a comprehensive Web Application Firewall (WAF) for advanced protection.

Operational security measures:

Name.com offers regular monitoring, SSH access, SFTP/FTP access, and spam protection as part of its operational security measures. Rochen, on the other hand, includes free automatic malware cleanup, proactive server monitoring, and OS-level account segregation in its security suite. Name.com’s data center locations include globally distributed facilities operated by DigitalOcean, promising a 99.9% uptime guarantee. Rochen utilizes AWS infrastructure, ensuring high availability with features like network redundancy and 24/7 monitoring. Both providers offer secure email services, but Rochen’s end-to-end encryption and Spamexperts filtering add an extra layer of security.

Compliance and certifications:

Name.com is GDPR compliant and processes data in alignment with privacy and legal requirements. It ensures secure data handling practices suggestive of PCI compliance but isn’t explicitly stated. Rochen is fully GDPR compliant, with published privacy notices and data processing agreements. While PCI compliance isn’t specified for either provider, Rochen’s operational measures imply adherence to robust security standards. Rochen’s data center certifications, including ISO 27001 and SOC 2 Type II, underscore its commitment to compliance and security.

🏆 Winner
Rochen: Excellent balance of storage, unmetered transfers, and robust security measures.

Name.com offers robust features such as a free automated backup, one-click CMS setup, and an array of secure features including spam protection and Git capabilities. Its 99.9% uptime guarantee and unlimited subdomains make it a great option for those needing reliability and scalability. Moreover, Name.com provides ample email hosting options, easy cPanel management, and password-protected directories. On the other hand, Rochen stands out with its tailored plans, ranging from individual to reseller needs, offering SSD NVMe persistent storage and unmetered data transfer. Rochen’s PHP 8.3 support and proactive malware defense ensure superior performance and security for advanced users.

Name.com is user-friendly with its one-click WordPress installation and free daily backups, supporting more straightforward website management. It also offers secure FTP/SFTP access and automated backup, which is a godsend for daily operations. Rochen, however, caters to both simple and complex customization needs by providing a staging environment and extensive support for PHP and Git. Notably, Rochen’s risk-free 30-day money-back guarantee and flexible pricing make it attractive for both personal and business use. Both services offer complete email solutions, but Rochen’s additional security features and customizable resource plans give it an extra edge for those needing more specialized hosting environments.

Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both Name.com and Rochen offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.

Email services:

Name.com offers a complete email hosting solution with up to 100 accounts, secure email encryption, and enterprise webmail interface, catering well to personal and small business needs. Rochen provides comprehensive email services with end-to-end encryption and spam filtering, making it suitable for more enterprise-level needs. Both providers enable users to set up their email campaigns, but Rochen’s added security features like spam experts filtering, proactive malware defense, and AWS architecture make it a more robust choice for security-conscious users.

🏆 Winner Name.com:Name.com scores slightly higher overall, mainly due to the robust features included in their plans and the transparency of what’s included.

Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.

Name.com offers a broad selection of hosting plans that range from cloud hosting to specialized WordPress hosting. Their Digital Ocean-powered cloud hosting varies in prices depending on the storage and memory capacity, with plans starting as low as $6.00 per month. Rochen’s plans, on the other hand, maintain a simpler structure, focusing on WordPress, Drupal, Joomla, Magento, and reseller hosting options with unmetered data transfer and persistent SSD NVMe storage.

Enterprise plans

Name.com offers the Digital Ocean 320GB Droplet plan, providing 16GB Memory, 8 VCPUs, and 320GB SSD for $96/month, making it a viable option for large-scale operations. In contrast, Rochen’s Reseller plan for £49.95/month hosts up to 50 websites with 80GB SSD NVMe storage, unmetered premium data transfer, and unlimited subdomains, parked domains, and staging sites.

🏆 Winner Rochen: Easy and quick setup with comprehensive migration features.

Name.com offers a standard cPanel interface, which is known for its user-friendliness and straightforward layout. Users, whether technical or non-technical, can navigate the interface with ease. The cPanel comes with a one-click WordPress installation, automated backups, and theme and plugin support, making it very accessible for beginners. Additionally, Name.com features a user-friendly interface specifically tailored for WordPress, simplifying website management tasks.

Rochen leverages a similar strategy with cPanel but introduces the BoldGrid Site Builder for WordPress installations. This builder is notably useful for those without any design experience, allowing them to create aesthetically pleasing websites effortlessly. Rochen’s admin panel is accessible through the My Rochen portal, which aggregates all necessary tools and features in one place. This setup ensures a smooth experience for users of all technical levels.

Both providers excel in migration tools, but Rochen has an edge by offering free migrations for up to 10 sites, usually completed within 24 hours. Name.com does not detail automated or free migration services, which may imply additional manual steps or costs for users. The convenience of Rochen’s free, fast, and comprehensive migration service stands out as a significant advantage.

For help center resources, Name.com provides a comprehensive Knowledge Base with categorically organized support articles, live chat support, support tickets, and virtual bot assistance. Rochen also offers detailed documentation and support through the My Rochen portal, with a 24/7 support team, a quick average response time, and proactive monitoring. Both platforms provide extensive resources, but Rochen’s around-the-clock support and quick response times offer enhanced accessibility and reliability for users.

🏆 Winner
Rochen: Rochen offers advanced user management features and is highly capable in handling roles and permissions efficiently.

Rochen stands out significantly due to its advanced user management capabilities compared to Name.com. While detailed information isn’t available for Name.com, Rochen’s score indicates its superior ability in handling user roles and permissions. Rochen likely provides a structured environment where creating and defining user roles is seamless and flexible, enabling administrators to tailor access according to specific needs. This flexibility is crucial for businesses that require precise control over user access and permissions.

When considering user interfaces and tools for managing users, Rochen’s platform is expected to provide comprehensive and intuitive interfaces, making it easier for administrators to navigate and manage user roles. Tools such as dashboards, role assignment options, and permission management functionalities are likely well-integrated, providing a streamlined user experience. Without specific details on Name.com, it remains unclear how their user interface compares or if they offer similar tools.

Rochen demonstrates effectiveness in access control measures, ensuring that only authorized users can perform specific actions, which is essential for maintaining security. The platform appears well-equipped to manage an increasing number of users, allowing for scalable growth without compromising on performance or security. The lack of detailed information on Name.com’s access control measures leaves its efficiency in managing growing user bases uncertain.

Rochen User Roles Table:

🏆 Winner
Name.com: A reliable hosting provider with a high uptime guarantee and excellent ease of use.

Name.com offers a variety of customer support options, including live chat, phone support, and a virtual bot, covering almost all hours of the day. Their staff is available for live chat from 12am to 5pm MST, while the virtual bot takes over from 5pm to 12am MST. They also have a comprehensive knowledge base and email support through a ticket system, making it easy to find answers or get help promptly.

Rochen provides 24/7 support through their My Rochen portal with impressive 15-minute average response times. They offer direct email and ticket support and allow scheduling phone calls if needed. Rochen also features an in-house support team, green initiatives, and free website migrations, which can be beneficial for businesses planning to scale rapidly. Unlike Name.com, Rochen excels in providing dedicated enterprise support, making it suitable for more demanding business needs.

Name.com vs Rochen: User feedback

Users have varied experiences with this hosting provider. Positive reviews highlight its straightforward domain registration process, competitive pricing, and user-friendly interface. However, numerous complaints focus on poor customer service, with long response times and inadequate support. Problems with hosting reliability, difficulties in applying discounts, and concerns about business practices were also frequently mentioned, leaving some customers frustrated and cautioning others against using the service.

Users appreciate Rochen for its seamless and efficient website migration service and the reliability offered by its US and UK data centers. The experience is generally smooth and hassle-free, making it a preferred choice for many. On the downside, some users find the customer support lacking due to its limited availability via email and the response time being slow. Additionally, the pricing is considered slightly higher than expected.

Name.com vs Rochen: FAQ