Namehero vs Hawk Host: guide for 2024

Namehero vs Hawk Host: Final verdict

Looking over NameHero vs. Hawk Host, it’s clear why both hosts are so popular. They have both hosted millions of
websites that run on WordPress for decades, building up a loyal customer base.

• 
  Hawk Host (Overall grade: 8.4)
  
  shines with its exceptional speed and performance, backed by enterprise-grade servers and SSD/NVMe storage. It offers a comprehensive range of hosting types, including cloud hosting and ecommerce hosting, making it versatile for a range of business needs. Key strengths include a global presence with six data centers, proactive malware scanning, and a robust email hosting service with enterprise-level spam filtering. Its 30-day money-back guarantee and multiple support channels provide additional peace of mind. However, despite these strengths, Hawk Host doesn’t offer a free domain name, which might be a drawback for some users.
• 
  NameHero (Overall grade: 8.2)
  
  stands out for its reliability and high uptime of 99.9%, combined with strong performance metrics. Its focus on managed hosting services makes it particularly appealing for WordPress enthusiasts. Features like AI-powered security, automatic WordPress updates, and on-demand backups provide enhanced security and convenience. A notable advantage is the free website migration service and the inclusion of a free domain name in its hosting plans. NameHero’s support is highly praised for its accessibility and efficiency, though its pricing is on the higher side, especially upon renewal. NameHero’s user management features and comprehensive security measures also add significant value for users.

Hosting types offered

Both platforms provide a variety of hosting types, each designed to meet the different needs of users.

Although both offer a variety of hosting plans tailored to different needs, in
certain cases, one platform may prove to be more suitable.

Detailed comparison

🏆 Winner
NameHero: NameHero provides impressive uptime and stellar performance.

NameHero stands out with a guaranteed uptime of 99.9%, backed by an around-the-clock monitoring team dedicated to ensuring your site remains online. With performance metrics showing a server response time of 320ms and a fully loaded time of 1.2 seconds, NameHero’s overall performance grade hits an impressive 99%. Additional features such as LiteSpeed servers and NVMe storage for enhanced speed, daily and weekly backups, and comprehensive security measures make NameHero a top choice for reliable web hosting.

Hawk Host also offers a 99.9% uptime guarantee and strong performance metrics, including fast disk read/write speeds and low latency. Their global presence with six data centers and features like daily backups, proactive malware scanning, and a 30-day money-back guarantee appeal to many users. Despite scoring slightly lower, Hawk Host remains reliable and offers exceptional customer support.

🏆 Winner
Hawk Host: Offers superior performance and a wider array of features.

When comparing NameHero and Hawk Host, Hawk Host stands out for its exceptional speed and performance. Hawk Host equips servers with either Intel Xeon or AMD EPYC processors and provides SSD/NVMe storage, ensuring rapid load times. It also offers multiple global data centers across seven locations, including New York, Amsterdam, and Singapore, enhancing its CDN capabilities. NameHero, while utilizing similar high-performance CPUs and NVMe storage, has two data centers exclusively in Lenexa, Kansas. Both providers use LiteSpeed caching and offer free SSL certificates, but Hawk Host’s extensive global network provides more consistent site performance worldwide.

Website Speed

NameHero guarantees fast loading speeds through AMD EPYC CPUs and NVMe storage, combined with LiteSpeed caching. On the other hand, Hawk Host also employs NVMe storage and LiteSpeed web servers but raises the bar with 40Gbps server connectivity and daily backups. Benchmark scores reveal Hawk Host’s higher performance with GeekBench multi-core scores and impressive read/write speeds. Additionally, Hawk Host’s proactive malware scanning and CloudFlare optimization provide a snappier, more secure browsing experience.

Scalability

Both NameHero and Hawk Host offer scalable solutions, but they approach it differently. NameHero features pay-as-you-grow hosting packages and VPS hosting for resource customization, making it easier to adapt to changing traffic without downtime. Hawk Host provides cloud compute options starting at $5/month and shared hosting from $2.24/month, but specific details on elastic scaling or automatic upgrades are not provided. NameHero’s ability to handle traffic bursts via straightforward plan upgrades gives it a slight edge in scalability options.

🏆 Winner
NameHero: Provides a more comprehensive suite of security features, making it an ideal choice for users seeking robust security.

Technical security measures:

NameHero offers free and automatic SSL certificates with Let’s Encrypt SSL, while Hawk Host offers various SSL options at different price points. NameHero provides always-on DDoS protection and AI-driven Web Application Firewall (WAF), features that are on par with Hawk Host’s complimentary daily backups and CloudFlare optimized security. Both providers support multiple PHP versions, but NameHero includes WP-CLI in all plans for enhanced control. Furthermore, NameHero implements kernel-level technology and virtualized user-level file systems to prevent attacks, features not specified by Hawk Host. Real-time malware scanning and automated removal are present in both, ensuring continuous protection from threats.

Operational security measures:

NameHero’s security extends to its data centers with advanced biometrics, facial recognition, dual-authentication, and motion sensors. Hawk Host, on the other hand, focuses on robust servers with enterprise-grade SSDs and provides SSH access. NameHero’s disaster recovery includes daily or hourly snapshots, while Hawk Host offers daily backups but does not specify the frequency. Advanced fire suppression systems and dual-logins add to NameHero’s more intricate security infrastructure. Hawk Host recommends best practices such as strong passwords and monitoring logs, which are also practiced implicitly by NameHero’s advanced setups.

Compliance and certifications:

NameHero is SSAE 18 SOC I & II certified, HIPAA/HITECH compliant, and PCI DSS compliant. Hawk Host is GDPR compliant but does not specify compliance with PCI or HIPAA standards. This makes NameHero a better choice for users with stringent compliance needs, especially in healthcare and financial sectors.

🏆 Winner Hawk Host: A versatile hosting provider known for its broad range of services and performance features.

NameHero and Hawk Host offer a plethora of distinguishing features that cater to different user needs. NameHero shines with its managed hosting services, particularly for WordPress enthusiasts. With AI-powered security measures, automatic WordPress updates, and on-demand backups, it ensures peace of mind for users who prioritize security and convenience. A standout feature is their 24/7 support and free website migration, which can significantly reduce the setup hassle. NameHero also offers a free domain on web hosting plans, making it an attractive option for users looking to streamline their hosting experience without additional cost.

Hawk Host, on the other hand, emphasizes performance with enterprise-grade Xeon/EPYC servers and SSD/NVMe storage. Its proactive malware scanning and daily backups provide an added layer of security. One of Hawk Host’s major strengths is its unlimited email accounts with enterprise-level spam filtering, which could be a deal-breaker for businesses with extensive email needs. The availability of cPanel and LiteSpeed web server further enhances usability, making it suitable for both novices and seasoned developers. Furthermore, Hawk Host’s 30-day money-back guarantee adds a layer of reassurance for new users.

Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both NameHero and Hawk Host offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.

Email services:

Email services at NameHero serve standard email needs but lack features such as unlimited email accounts or advanced spam filtering. Hawk Host takes the lead here by offering unlimited email accounts and an enterprise-level spam filtering system through SpamExperts. This feature could be particularly valuable for businesses looking to manage extensive email communications efficiently. Hawk Host does not resell third-party services like Google Workspace but provides comprehensive email hosting services.

🏆 Winner: NameHero scores slightly higher overall, mainly due to the robust features included in their plans and the transparency of what’s included.

Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.

When comparing NameHero and Hawk Host, NameHero offers a diverse range of hosting plans, each with multiple features tailored to various needs. For shared web hosting, NameHero’s plans offer unlimited NVMe storage and a money-back guarantee, while Hawk Host provides more flexible billing options and proactive malware scanning in their plans. NameHero’s VPS and reseller hosting plans come with additional security features and free cPanel access, which can be attractive for larger sites or resellers. Hawk Host, meanwhile, presents competitive prices with significant storage and bandwidth capacities for their VPS and cloud computing plans. Both providers present comprehensive WordPress hosting solutions, with NameHero adding free domain registration at higher tiers.

Enterprise plans

NameHero’s Business Cloud VPS offers a more comprehensive solution, featuring unlimited domains, extensive NVMe storage, and advanced security features like always-on DDOS protection. Hawk Host’s 32 GB Plan in cloud hosting provides significant SSD storage and bandwidth, but lacks some advanced management tools included with NameHero. The choice depends on whether priority is on security and management tools or just pure storage and bandwidth.

🏆 Winner: NameHero: Efficient and user-friendly solutions for website setup and management.

Both hosting providers offer strong admin panel options to their users. NameHero provides an easy-to-use control panel that features 1-click management, which simplifies tasks such as setting up and managing WordPress sites. This is particularly beneficial for those who may lack technical knowledge, making website creation approachable for beginners. Hawk Host utilizes the cPanel control panel, a widely recognized and powerful tool that is likewise user-friendly. cPanel’s design caters to both novice and experienced users, offering straightforward navigation and essential functionalities like file management and domain control.

When comparing the migration tools, NameHero stands out with its free website migration service, ensuring a smooth transition handled by their Level III team. This service is invaluable for new clients looking to switch providers without incurring extra costs. Hawk Host also offers site migration, facilitated by their experienced support team, but details on whether this service is complimentary or charges apply are less explicit. Both providers ensure minimal downtime during the migration process, maintaining site availability and performance.

Evaluating the help center resources, NameHero offers a well-structured help center with numerous articles and tutorials on various aspects of web hosting, including WordPress and cPanel, making it easier for users to find the information they need. Its support includes a 24/7 live chat and call service for immediate assistance. Similarly, Hawk Host’s knowledge base is rich with content covering issues from billing to domain names, with support available 24/7 via live chat, email, and even Twitter. Both platforms prioritize user support, but NameHero’s concise documentation and user-friendly approach might seem more intuitive to some.

The platforms provide extensive knowledge bases filled with guides, how-to articles, and instructional content. NameHero offers a wide range of resources alongside 24/7 chat and phone support. Hawk Host also boasts a detailed help center with an intuitive search function and around-the-clock support via live chat, phone, and ticketing, ensuring comprehensive user support.

🏆 Winner NameHero: NameHero offers extensive user management features with its variety of hosting options.

Comparing the user management features of NameHero and HawkHost, NameHero offers more flexibility. NameHero uses WHM and cPanel in tandem to create and manage user roles, giving users the ability to manage backups, email accounts, and domains through cPanel, and automate billing through WHMCS. Reseller hosting on NameHero allows the setup of unique user logins, full branding, and customization for resellers. HawkHost, in contrast, provides a straightforward way to add authorized users via its client area, allowing the main account owner to grant all permissions or select specific permissions for new users. Overall, NameHero’s WHM and cPanel offer more granular control compared to HawkHost’s simpler user invitation and permissions setup.

Both NameHero and HawkHost provide intuitive interfaces for user management. NameHero’s WHM serves as a master control panel to manage sub-cPanels, offering a comprehensive suite of tools and functions. The cPanel provided by NameHero is user-friendly, enabling the management of various website aspects. HawkHost’s interface simplifies user management by offering a dedicated “User Management” section in its client area. Through this interface, primary users can quickly invite new users and define their permissions, focusing on account-level control rather than individual site features.

Regarding access control and the capacity to handle an increasing number of users, NameHero excels with its multifaceted approach through WHM, cPanel, and different hosting options. The ability to grant root access in Managed VPS Hosting and the support from a dedicated Customer Success Manager in Enterprise Hosting underline NameHero’s capacity to handle complex user management and scaling needs. HawkHost, though effective in its simplicity, might face limitations as user numbers grow due to less advanced features for managing large teams or multiple websites. NameHero’s layered approach to user management ensures efficiency and scalability.

NameHero user roles table:

🏆 Winner
NameHero: With a 4.8 rating and a comprehensive approach to customer care, NameHero stands out as a reliable hosting provider.

Both NameHero and Hawk Host deliver exceptional customer service, providing 24/7 availability across several channels such as phone, live chat, and email/ticket support. However, nothing beats the human-centric approach of NameHero’s support, available round the clock without AI interference. Their SuperHero team boasts extensive expertise, ensuring swift and precise assistance. NameHero also includes a 30-day money-back guarantee.

Hawk Host, with an effective 24/7 support system, holds its own with multiple channels including a community forum and active social media engagement via Twitter. Their comprehensive knowledgebase and active blog keep users informed, and they offer practical benefits like free migrations and SSL certificates. Though matching closely in features, Hawk Host’s slightly lower rating and absence of certain specialty features give NameHero the edge.

Namehero vs Hawk Host: User feedback

Overall, users have praised NameHero for its exceptional customer support and reliable performance, particularly for WordPress hosting. Many commend the ease of use and comprehensive features, such as free SSL certificates and generous free credits for CDN services. However, several reviewers noted that the pricing could be high, especially upon renewal, and some found the cPanel interface to be outdated. Occasional technical issues and a need for more advanced dashboards were also mentioned, but these did not significantly detract from the overall positive experiences reported.

Based on the reviews, customers find this hosting provider to be a highly reliable solution, particularly appreciating the smooth transition process from other hosts and the helpful, efficient support. While some note that the hosting packages are slightly more expensive, they believe the superior quality of support and services justifies the cost in the long run. Overall, users feel that the company offers a stress-free and worthwhile hosting experience.

Namehero vs Hawk Host: FAQ