Namehero vs Hivelocity: guide for 2024

Final verdict

Looking over NameHero vs. Hivelocity, both offer robust hosting services catering to different needs with unique strengths and some weaknesses.

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  NameHero (Overall grade: 8.2)
  
  
  delivers highly competitive hosting options that excel in offering feature-rich packages and advanced security features. Its standout strengths include a comprehensive array of services like WordPress Hosting, free SSL certificates, and constant performance enhancements through features such as LiteSpeed caching. The provider’s focus on user-friendly management with the WHM/cPanel interface and extensive support resources further enhances its appeal, making it ideal for beginners and enterprises alike. However, it lacks dedicated hosting and some automatic scaling specifics, which might limit options for users with high-demand needs.
  
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  Hivelocity (Overall grade: 7.7)
  
  
  impresses with its global data center presence and superior uptime guarantees. Particularly noteworthy is its commitment to network reliability, featuring a self-healing international network and robust managed services. Hivelocity’s hardware options, including custom server solutions and multiple control panel choices, cater well to tech-savvy users or businesses with specific configurations. Its slightly higher pricing and lack of introductory discounts compared to NameHero could be seen as a drawback, as well as the absence of features like free domains. Nevertheless, Hivelocity remains a strong contender, especially for users requiring extensive data center coverage and high reliability.
  

Hosting types offered

Both platforms provide a variety of hosting types, each designed to meet the different needs of users.

Although both offer a variety of hosting plans tailored to different needs, in
certain cases, one platform may prove to be more suitable.

Detailed comparison

🏆 Winner Hivelocity: Known for its outstanding reliability and impressive uptime guarantees.

When it comes to uptime and availability, Hivelocity sets a high benchmark. With an impressive 99.99% uptime guarantee and a spotless track record of 100% uptime since 2011, they ensure your website is almost never offline. Their redundancy measures, including diesel generators with four days’ fuel supply and a network blending over a dozen tier-1 carriers, provide stable and consistent performance.

NameHero also offers reliable uptime at 99.9%, with 24/7 monitoring and support. Their server response time of 320ms and fully loaded time of 1.2 seconds ensure a responsive experience. Additional benefits include LiteSpeed Servers, NVMe Storage, and comprehensive security measures. Customer reviews rate NameHero highly, making it a dependable choice for many users seeking robust hosting solutions. Both providers offer excellent services, but Hivelocity edges out with its perfect uptime record and higher score.

🏆 Winner: Hivelocity: Offers extensive global presence and superior network reliability.

When comparing NameHero and Hivelocity for general performance, Hivelocity stands out due to its global data center presence and top-tier network features. While NameHero offers impressive AMD EPYC CPUs and NVMe storage for fast load times, Hivelocity provides a self-healing international network with over a dozen independent Tier-1 carriers, ensuring consistent performance and minimal downtime. NameHero includes LiteSpeed caching for quick site acceleration, while Hivelocity supports instant deployment and provides up to 20TB/1Gbps bandwidth. Both providers offer advanced fire suppression and continuous power supply, but Hivelocity’s data centers are spread across six continents, compared to NameHero’s two data centers in Kansas.

Website Speed

NameHero leverages AMD EPYC CPUs, NVMe storage, and the LiteSpeed caching plugin to deliver lightning-fast site performance. This combination guarantees swift load times and enhances user experience and search engine rankings. Hivelocity matches this with its high-end hardware choices, including Intel and AMD processors, ensuring websites run efficiently with minimal lag. NameHero’s 99.9% uptime guarantee is reliable, but Hivelocity offers a slightly superior 99.99% uptime, bolstered by a robust network infrastructure.

Scalability

NameHero offers pay-as-you-grow hosting packages and customizable VPS hosting, making it easy to handle traffic spikes without interruptions. Upgrading plans for more resources is straightforward, though automatic scaling details are not specified. Hivelocity also excels in scalability with its managed services and dedicated servers, including options for private clouds and server clusters. Costs for scaling depend on the server specifications chosen, and Hivelocity’s extensive network ensures smooth transitions during scaling. Automatic scaling specifics for both providers are not clearly detailed.

🏆 Winner NameHero: A hosting provider with robust security features and higher compliance standards.

Both NameHero and Hivelocity, have notable differences in their approaches to technical and operational security, as well as in their compliance with regulations.

Technical security measures:

NameHero excels with advanced DDoS protection, an AI-driven web application firewall, and kernel-level technology to prevent symbolic link attacks. It also provides real-time malware scanning, automated removal, and individual packet detection, traditionally used in government systems. Hivelocity, while also offering DDoS protection, features advanced encryption technologies, proactive malware scanning with Maldet, and firewall hardening using ConfigServerFirewall (CSF). However, NameHero’s extensive list of innovative and real-time security functions provides an edge in technical security measures.

Operational security measures:

NameHero’s data center security includes advanced biometrics, dual-authentication, in-room motion sensors, PTZ cameras, and fire suppression systems. Hivelocity focuses on regular security audits, robust authentication, access controls, 24/7 monitoring, and support for real-time problem identification and resolution. While Hivelocity features load balancing, RAID monitoring, and active antivirus monitoring with ESET, NameHero’s operational security measures offer more comprehensive data center protections.

Compliance and certifications:

NameHero is compliant with SSAE 18 SOC I & II, HIPAA/HITECH, and PCI DSS standards. Hivelocity has completed SSAE-16, HIPAA, and PCI audits. NameHero’s higher number of certifications and recent compliance standards provide a stronger edge in ensuring regulatory compliance.

🏆 Winner
NameHero: Outstanding performance in features, user-friendliness, and security.

NameHero and Hivelocity both offer a range of hosting options, catering to various needs, but they diverge significantly in some areas. NameHero stands out with its array of feature-rich packages like WordPress Hosting with AI-powered firewalls and on-demand backups, making it highly appealing for users seeking robust WordPress optimization. It also provides free domains, free SSL certificates, and LiteSpeed caching, along with 24/7 support on all plans. Another highlight is its generous backup policies, including nightly and weekly backups for web hosting and unlimited backups for VPS hosting. Hivelocity, on the other hand, excels in managed services with extensive network and hardware monitoring, manual OS reloads, and proactive security patches through KernelCare. It offers a range of control panels for advanced users and supports numerous operating systems, which could be beneficial for those needing specialized environments.

NameHero is well-suited for users seeking a user-friendly experience combined with strong performance features and security measures. For instance, its auto-installed WordPress and automatic updates make it easy for beginners to get started. Hivelocity, though strong in managed services, lacks some user-friendly features like free domains and SSL certificates. It does, however, offer a comprehensive range of operating systems and control panels, which might cater to tech-savvy users or enterprises needing specific configurations. Both providers offer SSH access, but NameHero takes it a step further with advanced SSH options in their enterprise hosting plans.

Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both NameHero and Hivelocity offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.

Email services:

NameHero includes standard email hosting services with its plans, allowing users to set up custom email addresses. Transactional email capabilities are implied through its general offerings but are not explicitly outlined. Hivelocity also offers email hosting but lacks specific details about transactional email services. Neither provider appears to focus heavily on reselling third-party email services like Google Workspace or Zoho, instead offering basic email functionality suitable for most users’ needs.

🏆 Winner NameHero: Offers a wide range of affordable and feature-rich hosting plans.

Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.

Comparing the pricing plans, NameHero provides various types of hosting services with introductory discounts, making them highly appealing for budget-conscious customers. For example, their Starter Cloud web hosting plan is available for $8.95 per month, discounted to $2.69, and includes features like 1GB RAM, unlimited NVMe storage, and free SSL certificates. Conversely, Hivelocity’s plans, such as the E3-1270 v5 instant server discounted to $75 per month, are geared towards users needing more robust capabilities like higher bandwidth and extensive global data center locations. Both companies offer unique perks, such as free domain names with NameHero and custom-built server options with Hivelocity.

Enterprise plans

For enterprise customers, NameHero’s Business Cloud VPS plan offers substantial resources with 8GB RAM, 8 CPU cores, and 120GB NVMe RAID 1 storage for $97.95 per month. It includes additional features like free cPanel, full root access, and always-on DDOS protection. Hivelocity’s 16-Core XEON Scalable plan, priced at $269 per month, is built for high-demand applications with 128GB memory, extensive storage, and 100TB bandwidth, making it an excellent choice for enterprises with significant infrastructure needs.

🏆 Winner
NameHero: Offers a user-friendly experience with extensive support resources.

NameHero utilizes an easy, guru-free control panel tailored for both non-technical users and advanced developers. It features user-friendly components such as a 1-click website builder and WordPress manager, facilitating site creation in seconds. The control panel aims to simplify the management process, requiring no prior technical knowledge. In comparison, Hivelocity offers a variety of industry-standard control panels including cPanel, Plesk, and Webmin. These panels accommodate different levels of technical expertise, providing options for customization and versatility. Despite the advanced nature of these panels, they may require a learning curve for new users.

For migration, NameHero provides free website migrations executed by their Level III team of experts, ensuring a seamless transition without additional costs. This service is especially beneficial for non-technical users or businesses without dedicated IT staff. Hivelocity, on the other hand, focuses on managed services, which implies that server and site migration could be handled by their support team. However, the specifics about whether these services are complimentary or come at a fee are not detailed, making it less clear if they offer the same level of convenience as NameHero.

The help centers of both providers are accessible and comprehensive. NameHero’s help center features articles across various topics such as WordPress, reseller hosting, domains, and DNS, providing robust support for a broad range of inquiries. They also offer extensive tutorials and guides regularly updated. Hivelocity’s knowledge base covers numerous categories like security, web hosting, and operating systems, and is frequently updated with new articles. Both hostings provide 24/7 support, with NameHero further offering live chat and call support for immediate assistance.

The platforms provide extensive knowledge bases filled with guides, how-to articles, and instructional content. NameHero offers a wide range of resources alongside 24/7 chat and phone support. Hivelocity also boasts a detailed help center with an intuitive search function and around-the-clock support via live chat, phone, and ticketing, ensuring comprehensive user support.

🏆 Winner
NameHero: Offers versatile user management features with comprehensive control panels and dedicated support.

NameHero and Hivelocity present various approaches to managing user roles, permissions, and accessibility. NameHero employs WHM to provision and set up all cPanel accounts, affording resellers substantial flexibility in creating and defining user roles. WHM coupled with cPanel allows for tailored access and detailed user management. Conversely, Hivelocity, although functional, lacks explicit information on user roles and management tools, limiting its comparative assessment.

NameHero’s interface is distinctly user-friendly with WHM acting as the master control panel for account setups and cPanel providing granular control over individual sites. The streamlined interface ensures that resellers can efficiently manage their customers’ experience. Hivelocity, in contrast, does not provide defined user management tools or interfaces, making NameHero the more appealing choice for those requiring sophisticated user management systems.

Regarding access control measures and scalability, NameHero excels with features such as WHM for resellers and full root access in managed VPS hosting, enabling precise and effective user management. Resellers can also automate billing with tools like WHMCS, enhancing operational efficiency. Enterprise hosting clients benefit from a dedicated Customer Success Manager, ensuring seamless support and user management. Hivelocity’s lack of detailed information on these aspects makes it less ideal for managing a growing number of users.

NameHero user roles table:

🏆 Winner Hivelocity: Offers extensive data center locations and custom solutions, making it the superior choice for many needs.

NameHero and Hivelocity both provide 24/7 live chat support with real human interaction, ensuring immediate assistance. NameHero also offers extensive email and phone support, with additional features like free website migrations and daily backups. Their customer reviews highlight the quick response times and excellent human support.

Hivelocity also delivers 24/7 live chat, phone, and ticket-based support. They stand out with their multiple global data center locations and custom server solutions, addressing various technical needs. Their customer reviews consistently emphasize the high uptime and reliable tech support, making them a preferred choice for enterprises looking for global reach and stability.

User feedback

NameHero is widely praised for its exceptional customer support, reliable performance, and user-friendly interface, especially for WordPress and resellers. Reviewers appreciate the speed and reliability of their hosting services, enhanced by features like free credits for CDN services. However, some users mention concerns about the high renewal prices and occasional interface issues. Despite these minor drawbacks, the overall satisfaction remains high, citing NameHero as an excellent choice for web hosting needs.

Hivelocity is highly praised for its exceptional customer service, reliable server performance, and knowledgeable technical support. Long-term users, some with over a decade of experience, commend the company for its personalized support and rapid response times, often highlighting near-instant ticket resolutions and a proactive approach to addressing issues. Additionally, the infrastructure and network reliability receive strong accolades, with many users experiencing minimal to no downtime. While a few noted the increasing prices and occasional variability in support quality, the consensus is that Hivelocity offers an outstanding hosting service marked by dependability and top-tier customer support.

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