Namehero vs Leaseweb: guide for 2024

Final verdict

Looking over NameHero vs. Leaseweb, it’s clear why both hosts are so popular. They have both hosted millions of
websites that run on WordPress for decades, building up a loyal customer base.

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  Leaseweb (Overall grade: 8.0)
  
  
  stands out with its high core uptime guarantee, extensive network capacity, and global presence. Their hosting plans offer significant scalability and flexibility, suitable for both medium and large enterprises. Leaseweb’s variety of operating systems and configurations, combined with powerful hardware options, make it a solid choice for heavy-duty applications. They also provide strong customer support with various levels of SLAs to match customer needs. Nonetheless, their user interface may present a steeper learning curve, and they do not offer shared hosting, which can be a drawback for smaller or non-technical users. The absence of free domain registration and more basic site optimization features compared to NameHero could also be deterrents for some users.
  
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  NameHero (Overall grade: 8.2)
  
  
  provides impressive uptime, exceptional speed, and robust security features that ensure your website’s reliability. The inclusion of LiteSpeed servers and NVMe storage enhances performance, while comprehensive security measures including DDoS protection and real-time malware scanning add an extra layer of protection. Their customer support is highly rated, making it user-friendly for those who may need assistance. However, it lacks certain hosting types, such as dedicated and ecommerce hosting, which may limit its appeal for some businesses. The user interface is intuitive, designed to cater to both novices and experts alike, with free migration services simplifying the transition to their platform.
  

Hosting types offered

Both platforms provide a variety of hosting types, each designed to meet the different needs of users.

Although both offer a variety of hosting plans tailored to different needs, in
certain cases, one platform may prove to be more suitable.

Detailed comparison

🏆 Winner
NameHero: Highly reliable performance and customer satisfaction.

NameHero stands out with an impressive 99.9% uptime guarantee and a 24/7/365 on-site monitoring team, ensuring your website remains consistently accessible. The server response time of 320ms and a fully loaded time of 1.2 seconds contribute to a 99% overall performance grade. NameHero incorporates features like LiteSpeed servers and NVMe storage, enhancing speed and reliability. Security is a priority with real-time malware scanning, free SSL, and comprehensive DDoS protection up to 12Tbps.

Leaseweb offers a 99.999% core uptime guarantee and strategically located data centers for optimal network access and redundancy. While their shared hosting uptime is impressive, it doesn’t match NameHero’s level of consistency. Leaseweb’s network capacity exceeds 10 Tbps and is globally peered, ensuring excellent bandwidth. Their wide range of support options includes telephone and fax, catering to different customer needs. However, response times vary depending on your hosting plan. Leaseweb’s GTmetrix performance for its main website shows a full load time of 3.3 seconds, which is slower compared to NameHero.

🏆 Winner Leaseweb: High-performing hosting with a global reach and flexible configurations.

When comparing the general performance of NameHero and Leaseweb, Leaseweb stands out due to its powerful compute capabilities including CPUs with up to 64 cores and large memory capacity, which provides high IOPS. NameHero utilizes AMD EPYC CPUs and NVMe storage for fast site speeds, but Leaseweb’s flexibility in server configuration and GPU support gives it the edge. NameHero offers LiteSpeed caching plugin for site acceleration, while Leaseweb provides global high-bandwidth connectivity with 43 points of presence and 29 Internet Exchanges, ensuring swift data transfer. NameHero operates two data centers in Kansas while Leaseweb’s ISO-certified data centers span the globe for maximum reach and reliability.

Website Speed

NameHero guarantees fast loading speeds with its AMD EPYC CPUs, NVMe storage, and LiteSpeed caching plugin, providing users with a seamless browsing experience. It comes equipped with built-in tools to optimize WordPress and WooCommerce sites. Leaseweb’s single-tenant physical servers with no noisy neighbors and a global high-speed network deliver uncompromising performance, but lack the specific site optimization features that NameHero offers. Leaseweb benefits from higher port speeds, which can range up to 100Gbps, offering more robust data throughput capabilities.

Scalability

NameHero offers pay-as-you-grow hosting packages, making it easy to scale resources to handle traffic bursts without uptime issues. Its VPS hosting allows for resource customization and on-demand scalability. Leaseweb also supports elastic scaling, with configurations available for specific needs, including servers with up to 64 CPU cores and high memory capacity. Upgrading plans on Leaseweb is straightforward, though exact costs for scaling were not mentioned. Both providers offer dedicated server solutions, enhancing their ability to manage increased demand efficiently.

🏆 Winner
NameHero: NameHero provides a superior array of security features that ensure both technical and operational reliability.

Both NameHero and Leaseweb, have notable differences in their approaches to technical and operational
security, as well as in their compliance with regulations.

Technical security measures:

NameHero delivers a robust suite of technical security measures such as Free SSL Certificates, multiple PHP version control, WP-CLI, always-on DDoS protection, and a Web Application Firewall using AI for real-time protection. It offers kernel-level technology and virtualized user-level file systems to prevent symbolic link attacks and sensitive information disclosure. Leaseweb also offers SSL certificates, managed cyber security with SIEM SOC service, and DDoS IP protection through worldwide scrubbing centers. However, the information does not specify whether Leaseweb provides features like PHP version control or kernel-level security.

Operational security measures:

NameHero employs a variety of advanced operational security measures, including real-time virus and malware scanning, security shield using AI, advanced biometrics, facial recognition, dual-authentication, and in-room motion sensors in their data centers. They also offer daily or hourly snapshots for disaster recovery. Leaseweb provides 24/7 managed cyber security and penetration testing through Northwave collaboration. Leaseweb’s DDoS protection is hardware-based, but specific details about their daily operational security measures are less extensive compared to NameHero.

Compliance and certifications:

Both NameHero and Leaseweb prioritize compliance and certifications. NameHero is SSAE 18 SOC I & II and HIPAA/HITECH compliant, PCI DSS compliant, and provides comprehensive data center security measures. Leaseweb complies with GDPR and offers PCI compliance, catering to the secure handling of credit card information. However, details about HIPAA compliance are not specified for Leaseweb.

🏆 Winner
Leaseweb: Robust performance with a wide range of operating system options.

When comparing NameHero to Leaseweb, several distinct features come to light. NameHero offers a variety of hosting types such as WordPress, Web, VPS, and Enterprise hosting. Each plan comes with unique benefits like free domain registration, NVMe storage, and AI-driven security measures. Automatic WordPress updates and WP-CLI inclusion make NameHero particularly user-friendly for WordPress users. Free website migrations and 24/7 support enhance its appeal for those looking for hassle-free site transfers and continuous assistance. Additionally, NameHero provides superior security with features like DDOS protection, a Security Shield, and comprehensive compliance measures for enterprise needs.

Leaseweb, on the other hand, focuses on delivering high-performing and cost-effective VPS and web hosting solutions. Their web hosting plans come in three different tiers (Small, Medium, and Large), each offering SSD storage and various levels of MYSQL, mailbox, and domain capacity. Leaseweb’s emphasis on scalability and growth with its easy-to-use control panel and a wide variety of operating systems (Ubuntu, CentOS, Debian, and more) make it an excellent choice for those requiring versatility and robust management tools. Although Leaseweb does not offer free domain registration, its cost-effective pricing, especially for the first term, makes it budget-friendly.

Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both NameHero and Leaseweb offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.

Email services:

NameHero offers comprehensive email hosting, including mailbox setups across all hosting plans. Customers can utilize NameHero’s email services for their business needs without relying on third-party solutions. Leaseweb also provides email hosting capability with specific mailbox limits depending on the plan. The Small plan offers 10 mailboxes, Medium plan 50, and Large plan 250 mailboxes. Both hosts offer essential email functionalities, but NameHero does not impose mailbox limitations.

🏆 Winner
NameHero: Offers a diverse array of hosting plans with compelling features across multiple price ranges.

Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.

NameHero stands out for its comprehensive range of hosting plans that include rich features and competitive pricing. For shared hosting, it offers unlimited NVMe storage and free site migrations. Its WordPress hosting plans come with free daily backups and auto WordPress updates. Leaseweb’s plans, while more straightforward, often have lower storage capacities and fewer free extras like SSL certificates. Both providers offer solid options for VPS and cloud hosting, with NameHero providing more managed service features and Leaseweb offering high availability options with DDoS protection.

Enterprise plans

NameHero offers a Business Cloud VPS plan that includes extensive security features, large storage capacities, and managed services, ideal for enterprises looking for a robust hosting environment. On the other hand, Leaseweb’s enterprise-level high bandwidth servers and hybrid cloud options offer significant flexibility and performance capabilities, suitable for businesses focusing on scalability and data security. Both providers present strong choices depending on specific enterprise needs.

🏆 Winner NameHero: An easy-to-use and user-friendly hosting platform offering seamless website setup and migration.

NameHero offers an intuitive control panel that allows users to manage their websites effortlessly. The platform boasts a 1-click management system for WordPress sites and reseller hosting, catering to both novice and experienced users. The interface is designed to be user-friendly, even for those with no prior technical skills, making it accessible to a broad audience. NameHero’s admin panel emphasizes ease of use by providing straightforward navigation and functionality, allowing users to build, maintain, and customize their websites without the need for extensive technical knowledge.

Leaseweb’s admin panel, on the other hand, is built around a more traditional customer portal and API system. Setting up your account involves multiple steps, and while the customer portal offers a range of functionalities, it can seem somewhat complex to users who are not familiar with technical terminologies or procedures. The setup process is straightforward, but the interface may require a steeper learning curve compared to NameHero’s simplified control panel, potentially making it less approachable for non-technical users.

Migration tools are another aspect where these providers differ significantly. NameHero offers free website migrations handled by their team, making the transition to their hosting services hassle-free. The migration process is streamlined and requires minimal effort from the user, ensuring that websites are up and running quickly and efficiently. Leaseweb, however, does not advertise free migration services; any migration tools or assistance might involve additional costs or manual processes, making it less convenient for users looking to switch hosting providers.

When evaluating the help center resources, NameHero stands out with a well-organized support system that includes a wide array of articles and tutorials covering numerous topics. Their resources are extensive and cater to various user needs, including detailed guides on WordPress, VPS, cPanel, and more. Leaseweb also offers a comprehensive help center, but its focus is more on technical details and less on simplified user guides, which might be overwhelming for some users. Both providers offer 24/7 support, but NameHero’s blend of extensive resources and user-friendly documentation gives it an edge.

The platforms provide extensive knowledge bases filled with guides, how-to articles, and instructional content. NameHero offers a wide range of resources alongside 24/7 chat and phone support. Leaseweb also boasts a detailed help center with an intuitive search function and around-the-clock support via live chat, phone, and ticketing, ensuring comprehensive user support.

🏆 Winner
NameHero: Offers more comprehensive user management and control panel options.

Both NameHero and Leaseweb offer various tools for managing users, roles, and permissions, but NameHero stands out with clearer delineations and specialized tools. NameHero utilizes WHM for setting up and managing multiple cPanel accounts, making it easier for resellers to manage multiple clients efficiently. On the other hand, Leaseweb provides different control panel options like Plesk, cPanel, and Vesta, which also include user management features, although these functionalities are less explicitly detailed than NameHero’s offerings, leading to some ambiguity.

In terms of user interfaces and tools, NameHero utilizes WHM and cPanel, which are highly regarded for their user-friendly interfaces and extensive features. WHM serves as the master control panel, while cPanel offers granular control for individual websites. Resellers can set up unique logins for customers and manage everything from email accounts to backups. Leaseweb offers versatility with multiple control panel options, but the details about the specific user management capabilities of each are not as clearly outlined, potentially requiring additional research or support contact to understand fully.

Regarding access control and managing a growing number of users, NameHero excels by offering dedicated solutions for different hosting needs. The WHM and reseller hosting plans enable effortless management of multiple clients, with full root access on VPS hosting providing administrators complete control. Additionally, their enterprise hosting plans include a dedicated Customer Success Manager for enhanced support. Leaseweb’s user management capabilities through its various control panels can be effective, but the lack of detailed information might make it harder for potential users to gauge its efficiency in managing scale without consulting further documentation or support.

NameHero user roles table:

🏆 Winner
Leaseweb: Offering responsive customer service with diverse support tiers and advanced options.

NameHero provides excellent customer service with around-the-clock live chat support, phone support during business hours, and email assistance. Customer feedback praises their actual human chats and rapid response times, which are part of their 24/7 availability. The inclusion of services like free website migrations and daily backups enhances the overall experience.

Leaseweb, while also offering 24/7 customer support, stands out with varied service level agreements (SLAs) that modify response times and include advanced support minutes. They provide multiple contact methods, enterprise-level support, and a well-structured customer portal. Their support flexibility and range of options make Leaseweb a strong choice for those needing customizable service levels.

User feedback

NameHero is widely praised for its exceptional customer support, reliable performance, and user-friendly interface, especially for WordPress and resellers. Reviewers appreciate the speed and reliability of their hosting services, enhanced by features like free credits for CDN services. However, some users mention concerns about the high renewal prices and occasional interface issues. Despite these minor drawbacks, the overall satisfaction remains high, citing NameHero as an excellent choice for web hosting needs.

The hosting provider excels in offering comprehensive services with impressive billing and contract flexibility, making it easier for businesses to manage their finances. Users appreciate the choice between “Volume” and “Premium” network options, which cater to different performance needs, and find the support and user interface to be intuitive and straightforward. However, customers have raised concerns about high charges for excess traffic, restrictive password policies, inconvenient login procedures, limited payment gateways, and a lack of variety in available system distributions. Overall, while the service is robust and user-friendly, there are areas in need of improvement to enhance the customer experience.

FAQ