Namehero vs Rocket.net: guide for 2024

Namehero vs Rocket.net: Final verdict

Looking over NameHero vs. Rocket.net, it’s clear why both hosts are so popular. They have both hosted millions of
websites that run on WordPress for decades, building up a loyal customer base.

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  Rocket.net (Overall grade: 8.3)
  
  provides an exceptional hosting environment tailored for eCommerce and high-traffic websites with its high-speed performance and a comprehensive suite of security measures. Leveraging over 275 worldwide edge locations, Rocket.net offers an Enterprise CDN and WAF that ensures rapid response and secure hosting. Advanced features like full-page caching and automatic scalability significantly enhance user experience. A robust focus on user management, including sub-account creation with specific site access and two-factor authentication, adds to its appeal for agencies and businesses. Despite being pricier, Rocket.net’s superior speed, security measures, and dedicated support, including SSH access and real-time malware protection, make it a solid choice for those needing high-performance hosting solutions.
• 
  NameHero (Overall grade: 8.2)
  
  delivers a reliable and feature-rich hosting service, particularly beneficial for multimedia websites and users seeking versatile, scalable options. With offerings like NVMe storage, LiteSpeed servers, and managed VPS hosting, it ensures quick and efficient website performance with a 99.9% uptime guarantee. NameHero’s inclusion of email hosting, free domains, and comprehensive backup solutions proves advantageous for users seeking an all-encompassing hosting service. Although it falls slightly behind Rocket.net in terms of advanced security options and edge locations, NameHero maintains competitive pricing, making it accessible while providing strong operational security, compliance certifications, and excellent customer support. This makes NameHero a formidable option for various hosting needs, especially those on a budget.

Hosting types offered

Both platforms provide a variety of hosting types, each designed to meet the different needs of users.

Although both offer a variety of hosting plans tailored to different needs, in
certain cases, one platform may prove to be more suitable.

Detailed comparison

🏆 Winner NameHero: Offers exceptional performance and reliability.

NameHero provides a robust web hosting experience with a solid 99.9% uptime guarantee. Their superior server response time and fully loaded time ensure quick and efficient website performance. With advanced features like LiteSpeed servers, NVMe storage, and 24/7/365 SuperHero Support, NameHero is poised to keep your site running smoothly and securely. Additionally, the platform supports scalability, making it a good fit for growing businesses.

While Rocket.net also provides a high level of service with a 99% uptime guarantee and fast response times, NameHero outperforms it in uptime and overall feature set. Rocket.net’s special offerings like Enterprise CDN, unlimited free migrations, and BitNinja server security are commendable but fall short compared to NameHero’s comprehensive security measures, AI-driven malware scanning, and disaster recovery plans. The extensive global edge locations of Rocket.net are important factors but do not outweigh NameHero’s strengths in reliability and performance.

🏆 Winner
Rocket.net: Exceptional speed and performance. When comparing general performance, Rocket.net leverages over 275 worldwide edge locations and offers an Enterprise CDN and WAF for fast site speeds. Average TTFB is around 83ms, significantly faster than competitors. The hosting includes advanced caching methods like full-page caching and cookie cache bypassing. NameHero provides fast performance with AMD EPYC CPUs, NVMe storage, and LiteSpeed caching plugin. NameHero offers free SSL, a 99.9% uptime guarantee, and operates from two data centers in Kansas. Rocket.net’s CDN and global edge locations make it stand out.

Rocket.net and NameHero both offer SSD storage and free CDN integration to enhance hosting performance and speed. Rocket.net, however, showcases faster load times with a heavyweight theme clocked at 1.69 seconds, compared to NameHero’s 4.85 seconds. Rocket.net operates 11 global data centers, which surpasses NameHero’s six, potentially offering better local loading speeds and content delivery. Moreover, Rocket.net’s technology is more up-to-date, which may contribute to its superior performance.

Website Speed

Rocket.net excels in website speed with an LCP time of 872ms, significantly outperforming NameHero’s 1.8 seconds. Although both fall within the acceptable range of LCP (up to 2.5 seconds is considered good), Rocket.net’s website speed is notably better, indicating a more efficient user experience.

Scalability

Both hosting providers offer scalability options tailored to varying needs; however, Rocket.net provides a more customized approach with its custom cloud plans where resources can be configured to user requirements. NameHero also offers a variety of hosting types, including shared and dedicated servers, with tiered pricing to accommodate different user levels.

🏆 Winner Rocket.net: Provides a robust suite of real-time security features and compliance mechanisms for optimal website protection.

Technical security measures:

NameHero offers advanced features such as always-on DDoS protection, a kernel-level technology for symbolic link attack prevention, virtualized user-level file systems, and a security shield for real-time malware scanning. Conversely, Rocket.net uses Imunify360 for real-time malware scanning and patching, and it offers enterprise-level WAF that scans each request before it reaches servers to ensure website safety. NameHero utilizes individual packet detection usually reserved for government/military-grade systems, whereas Rocket.net provides automated bot protection and local file inclusion protection. Both platforms offer automated updates for core software.

Operational security measures:

NameHero provides robust data center security with advanced biometrics, facial recognition, dual-authentication/login, and in-room motion sensors. Rocket.net emphasizes always-on security by scanning every request and employing brute force protection mechanisms. NameHero offers disaster recovery through daily or even hourly snapshots using NVMe storage, while Rocket.net has automated daily backups with a retention period of up to 30 days. NameHero includes real-time WooCommerce firewall and automated malware mitigation, whereas Rocket.net focuses on maintaining up-to-date WordPress installs along with comprehensive security reporting.

Compliance and certifications:

NameHero is HIPAA/HITECH compliant, SSAE 18 SOC I and II certified, and PCI DSS compliant. Rocket.net, on the other hand, is PCI compliant and meets GDPR standards, ensuring EU data protection regulations are fully adhered to. This makes Rocket.net a favorable option for websites requiring strict adherence to European data privacy regulations.

🏆 Winner NameHero: Delivers a robust and feature-rich hosting experience for various user needs.

Both NameHero and Rocket.net offer comprehensive hosting solutions, but they cater to different audience needs. NameHero stands out with its clear segmentation into WordPress, Web, VPS, and Enterprise hosting plans, making it easier for customers to choose based on their specific requirements. NameHero’s inclusion of a free domain with web hosting, NVMe storage for faster performance, and a variety of backups ensure both reliability and speed. Their support for git integration and direct SSH access for VPS and Enterprise plans offers more technical control, essential for advanced users. Meanwhile, Rocket.net’s focus on user experience is highlighted with features like a secure file manager, pay-your-bill ease, and a one-click staging environment, which streamlines the process for those less technical but still wanting comprehensive control.

Rocket.net places a premium on security and user management, offering unlimited user accounts with robust role management, and two-factor authentication for enhanced security. The staging environment provided by Rocket.net is a significant advantage for users testing new themes or plugins, ensuring their changes can be reviewed without risk. Both providers offer CDNs and SSL certificates, crucial for website security and speed, but NameHero’s free website migrations and automatic SSL certificate installation give it an edge. Rocket.net distinguishes itself with its enterprise edge CDN and malware protection, which are particularly beneficial for e-commerce businesses. Both providers make SSH access available, but Rocket.net’s key-based access and brute-force protection add extra layers of security.

Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both NameHero and Rocket.net offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.

Email services:

NameHero provides comprehensive email hosting solutions, allowing users to set up their own email campaigns directly through their hosting. Rocket.net doesn’t offer direct email hosting but focuses on transactional email capabilities necessary for specific actions like form submissions. Both providers support third-party email services, but users looking for complete email hosting may find NameHero’s offerings more robust.

🏆 Winner NameHero: Exceptional value and features for a wide range of hosting needs.

Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.

When comparing NameHero and Rocket.net, NameHero offers competitive pricing across various hosting categories with a plethora of included features like free domain names, cPanel, and extensive NVMe storage options at lower price points. On the other hand, Rocket.net tends to be higher-priced but comes with advanced features such as enterprise CDN and malware protection, along with an attractive uptime guarantee. NameHero appears to be more budget-friendly while still providing robust performance and security features, making it a better value for most users.

Enterprise plans

NameHero offers a range of hosting plans that balance affordability with robust features, making it a strong contender for businesses looking to scale. Rocket.net, though pricier, delivers advanced features suited for high-traffic sites. Overall, for enterprise-level needs, NameHero provides greater value without compromising on essential features.

🏆 Winner Rocket.net: A premier hosting solution with ease of use, rapid response, and seamless integrations.

The admin panels of NameHero and Rocket.net each offer distinctive advantages. NameHero features a highly intuitive and user-friendly control panel designed for non-technical users, presenting functions easily accessible through a clear interface. Users can quickly navigate the settings to manage websites, domains, and emails, significantly reducing the learning curve, even for beginners. Additionally, NameHero provides 1-click setup options for WordPress and reseller hosting, making it simple to get started without extensive technical knowledge.

Rocket.net, on the other hand, boasts an integrated WordPress control panel that simplifies site management. With pre-configured Enterprise CDN and security settings, the platform minimizes the need for manual setup. Its user-friendly interface is designed to cater to both novice and experienced users, offering quick and easy deployment of WordPress, with just a few clicks. The one-click staging environment also provides a straightforward approach to testing and development, indicative of a seamless admin experience tailored for convenience and efficiency.

Both NameHero and Rocket.net offer free migration services, ensuring a smooth transition from other hosting providers. NameHero’s migration is handled by their Level III team, guaranteeing zero downtime and seamless setup. Similarly, Rocket.net provides unlimited free WordPress migrations, managed entirely by their team, maintaining uninterrupted service. The simplicity and efficiency of these migration processes highlight the providers’ commitment to customer satisfaction and accessible service transitions.

NameHero’s help center is well-organized, encompassing a wide array of topics with over 250 articles, including detailed guides on WordPress, cPanel, and various hosting services. Their support is reachable via live chat and phone, ensuring round-the-clock assistance. Rocket.net, while having fewer categorized articles, compensates with a highly responsive 24/7 support team available through live chat, email, and phone. Their knowledge base focuses on real-time analytics and secure file management.

🏆 Winner Rocket.net: Rocket.net outshines its competitor with advanced user management capabilities and granular access controls.

Rocket.net offers more flexibility in creating and managing user roles compared to NameHero. With Rocket.net’s recent feature that launched in February 2023, users can create sub-accounts with access to specific WordPress sites. This selective control feature is particularly useful for agencies managing multiple clients. NameHero, on the other hand, uses a traditional cPanel and WHM setup for user management. While NameHero’s reseller hosting allows for customized user roles and unique login details, it does not support as granular control as Rocket.net’s site-specific user roles.

When it comes to user interfaces, NameHero utilizes the classic cPanel and WHM interfaces, which are well-known in the hosting industry for their reliability and functionality. Users can manage backups, email accounts, and domains through cPanel, while WHM allows resellers to manage their clients. Rocket.net provides a white-labeled control panel for its site users, adding sophistication and branding flexibility. Users can easily invite others to manage specific sites, set access permissions, and navigate through an intuitive dashboard.

In terms of access control measures and the ability to manage an expanding user base, Rocket.net excels by offering two-factor authentication and roaming profiles. This allows a scalable approach for agencies and businesses that need to manage user access across multiple sites efficiently. NameHero’s approach, with full root access on Managed VPS Hosting and a dedicated Customer Success Manager on Enterprise Hosting, ensures robust management but might be too complex for smaller businesses or individual users looking for straightforward solutions.

Rocket.net User Roles Table:

NameHero User Roles Table:

🏆 Winner Rocket.net: Offers quicker response times and a range of specialized support options, making it an excellent choice for those needing fast and expert assistance.

NameHero offers extensive customer support with 24/7 live chat, phone support during business hours, a responsive ticket system, and a well-documented knowledgebase. They also provide free website migrations, SSL certificates, domain names, daily backups, and email filtering, making them a strong contender for individuals and businesses looking for reliable support.

Rocket.net stands out with its lightning-fast response times, dedicated enterprise support, and expert WordPress assistance. Their 24/7/365 live chat, phone, and email support ensures prompt resolutions to issues. Additionally, Rocket.net offers unlimited free WordPress and WooCommerce migrations, making it a compelling choice for enterprises and WordPress users who prioritize speed and specialized support.

Namehero vs Rocket.net: User feedback

Overall, users have praised NameHero for its exceptional customer support and reliable performance, particularly for WordPress hosting. Many commend the ease of use and comprehensive features, such as free SSL certificates and generous free credits for CDN services. However, several reviewers noted that the pricing could be high, especially upon renewal, and some found the cPanel interface to be outdated. Occasional technical issues and a need for more advanced dashboards were also mentioned, but these did not significantly detract from the overall positive experiences reported.

Users highly praise Rocket.net for its superior support, user-friendly interface, and top-notch security features. The integration with Cloudflare Enterprise and the inclusion of an Enterprise CDN are standout benefits, saving users money and reducing the need for additional plugins. Customers appreciate the platform’s powerful features, including staging areas, manual backups, and integrated file management. While feedback is overwhelmingly positive, a minor suggestion includes the addition of more analytic tools.

Namehero vs Rocket.net: FAQ