Network Solutions vs Namehero: guide for 2024

Network Solutions vs Namehero: Final verdict


Looking over Network Solutions vs. NameHero, each provider brings unique strengths to the table suitable for different user needs.


  • NameHero (Overall grade: 8.2)


    shines with its performance-driven architecture, utilizing NVMe storage, LiteSpeed servers, and AMD EPYC CPUs that cater to high-traffic and multimedia websites. Its easy scalability, pay-as-you-grow packages, and advanced security measures like AI-driven WAF and always-on DDoS protection make it ideal for growing businesses and tech-savvy users. The inclusion of free SSL certificates, daily backups, and a user-friendly control panel further enhance its value. Though high renewal prices are noted as a drawback, its exceptional customer service and comprehensive reseller hosting options make it a strong choice for agencies and enterprises.

  • Network Solutions (Overall grade: 7.4)


    is a solid option for those prioritizing reliable uptime and comprehensive email hosting services. Offering 99.9% uptime with additional features like SiteLock malware protection and detailed domain registration packages, it is particularly suited for ecommerce stability. Its proprietary control panel and 24/7 support ensure users have access to essential tools and assistance, although the interface may not be as intuitive as industry standards. While enterprise-level support is a significant plus, users often find the costs high and customer service lacking in responsiveness, which could be a limitation for some.

Overall grade:7.4

Overall grade:8.2

Uptime and Availability 8.6 9.2
Hosting Performance 4.8 6.3
Hosting Security 7.7 9.1
Price 8.0 8.7
Hosting Features 6.5 6.5
Ease Of Setup 8.0 9.0
User Management 7.0 8.2
Customer Support 8.5 8.9
User feedback 1.9/5 4.5/5

Hosting types offered

Both platforms provide a variety of hosting types, each designed to meet the different needs of users.

Shared hosting
Cloud hosting
WordPress hosting
Ecommerce hosting
VPS hosting
Dedicated hosting

Although both offer a variety of hosting plans tailored to different needs, in certain cases, one platform may prove to be more suitable.

WordPress
Tie: Both offer comprehensive WordPress hosting packages with features like cloud backup, SSL, and domain names included.

Ecommerce
Network Solutions: offers superior support, reliability, and advanced features, making it better for long-term ecommerce stability.

Agencies
NameHero: provides features like unlimited NVMe storage and comprehensive reseller hosting plans, ideal for managing multiple clients.

High-traffic websites
NameHero: Offers high-performance cloud hosting with scalable resources, making it more suitable for sites with high traffic.

Multimedia websites
Tie: Both offer features geared towards multimedia websites, such as ample storage and security features.

Detailed comparison

Uptime and availability

Evaluates the average uptime statistics, uptime guarantee and overall availability of the hosting
provider

Score Components:

  • Uptime percentage (30%): evaluates the uptime statistics in given period of time
  • Uptime guarantee (20%): Assesses if the platform offers an uptime guarantee and
    whether the actual uptime matches the promised guarantee.
  • General performance (25%): Evaluates how fast is the average response time and overall
    it’s stability.
  • Responsiveness (10%): Adaptability to different devices and screen sizes.
  • Availability (25%): Reflects the total downtime and number of outages.

8.6
9.2

🏆 Winner NameHero: A high-performing and reliable web hosting provider.

Network Solutions guarantees an uptime of 99.9%, showing a recorded uptime of 99.917% over a month. It experienced a few occasions of downtime totaling around 42 minutes, with the longest being 19 minutes. The hosting provider offers 24/7 support and employs a proprietary control panel, which is functional but less user-friendly than industry standards.

NameHero also guarantees a 99.9% uptime with impressive performance metrics. The server response time is at 320ms, and the fully loaded time is 1.2 seconds, receiving an overall performance grade of 99% on GTMetrix. The hosting service includes LiteSpeed servers, NVMe storage, AI-driven security features, and daily backups, making it a high-performing option for hosting needs.

Which one has better hosting performance?

Evaluates the platforms hosting speed and performance tools
Score Components:

  • Hosting speed (30%): This includes SSD quality, Load times, PageSpeed score ranges,
    additional information on website speed, built-in plugins for performance enhancement, available caching
    methods, and CPU/RAM options
  • CDN (20%): Considers whether CDN is available or not, whether it’s free or paid, and
    the quality of the CDN service
  • Available data centers (30%): Evaluates the number of data centers and their locations
    globally.
  • Scalibility (20%): Looks at whether elastic scaling is available, the process required
    to scale (manual upgrade vs. automatic scaling), the presence of dedicated servers, and the costs
    associated with scaling.

4.8
6.3

🏆 Winner: NameHero: Superior Performance and Advanced Security Features

When it comes to general performance, NameHero stands out with its utilization of AMD EPYC CPUs and NVMe storage, enabling lightning-fast site performance. Their LiteSpeed caching and always-on DDoS protection further enhance site speed and security. Network Solutions offers reliable uptime and daily malware scans, but their SSD quality and specific site performance metrics are less clear. NameHero has two data centers in Lenexa, Kansas, and boasts a 99.9% uptime guarantee, similar to Network Solutions.

Website Speed

NameHero excels in website speed thanks to its NVMe storage, which delivers superior read/write speeds compared to traditional SSDs. Their LiteSpeed caching plugin ensures quick site acceleration, making it a favorable option for websites that require fast load times. Network Solutions guarantees 99.9% uptime and provides daily malware scans, but their speed-enhancing features are less standout compared to NameHero’s advanced technology.

Scalability

NameHero offers pay-as-you-grow hosting packages, providing easy scalability to handle traffic bursts without downtime. Their VPS hosting allows for real-time resource customization, enhancing their scalability. Network Solutions has flexible plans but doesn’t specify if scaling happens automatically or requires a manual upgrade. NameHero’s scalability features, combined with its more affordable pricing for higher-tier plans, make it a compelling choice for growing businesses.

Which one has better security features?

Reflects the platforms security measures, data privacy, backups and adherence to legal
and regulatory requirements

Score Components:

  • Technical security measures (40%): This includes encryption, firewalls, DDoS
    protection, secure configurations, server monitoring, access control and availability of security addons
    (e.g Sitelock security).
  • Operational security measures (30%): Encompasses data privacy, backups and data
    redundancy.
  • Compliance and certifications (20%): Adherence to legal and regulatory requirements
    (e.g., GDPR, HIPAA) and possession of certifications (e.g., ISO 27001, SOC 2).
  • Business and reliability (10%): Factors in the provider’s reputation, uptime
    guarantees, and customer support.

7.7
9.1

🏆 Winner NameHero: NameHero offers an array of advanced technical security measures that surpass those of Network Solutions. NameHero provides free and automatic SSL certificates via Let’s Encrypt SSL, while Network Solutions offers various SSL Certificates with different validation levels and guarantees. Both hosting providers offer daily malware scans and automated removal; however, NameHero extends this with real-time virus/malware scanning and AI-driven web application firewall (WAF). NameHero includes always-on DDoS protection and kernel-level technology designed to prevent symbolic link attacks. Moreover, NameHero supports multiple PHP versions and WP-CLI included on all hosting plans. Network Solutions’ support for PHP versions is not explicitly mentioned and would need further inquiry.

Both NameHero and Network Solutions, have notable differences in their approaches to technical and operational
security, as well as in their compliance with regulations.

Technical security measures:

NameHero offers an array of advanced technical security measures that surpass those of Network Solutions. NameHero provides free and automatic SSL certificates via Let’s Encrypt SSL, while Network Solutions offers various SSL Certificates with different validation levels and guarantees. Both hosting providers offer daily malware scans and automated removal; however, NameHero extends this with real-time virus/malware scanning and AI-driven web application firewall (WAF). NameHero includes always-on DDoS protection and kernel-level technology designed to prevent symbolic link attacks. Moreover, NameHero supports multiple PHP versions and WP-CLI included on all hosting plans. Network Solutions’ support for PHP versions is not explicitly mentioned and would need further inquiry.

Operational security measures:

Network Solutions delivers robust daily malware scans and CodeGuard for automatic backups of website files. NameHero complements its technical security offerings with superior operational security measures, including in-room motion sensors, advanced biometrics/facial recognition, and dual-authentication in its data centers. NameHero’s additional measures, such as virtualized user-level file systems and individual packet detection, ensure protection at various operational levels. For data backups, NameHero takes a step further by offering daily or hourly snapshots using high-performing NVMe storage. In contrast, Network Solutions promotes the nsProtect Assured Website Seal to bolster site credibility and legitimacy.

Compliance and certifications:

Network Solutions emphasizes SSL Certificates for data encryption, which aids in GDPR and PCI compliance. However, specific certifications such as HIPAA are not specified. NameHero clearly outlines its compliance with SSAE 18 SOC I & II, HIPAA/HITECH, and PCI DSS standards, ensuring a higher regulatory standard adherence. NameHero’s HIPAA compliance further supports users in healthcare-related fields, while Network Solutions provides broad, albeit less detailed, compliance measures.


SSL certificate

Various types

Free and automatic via Let’s Encrypt

Additional security features

SiteLock, CodeGuard

Always-on DDoS protection, AI-driven WAF, real-time scanning

PHP versions

Not specified

Multiple versions with WP-CLI

GDPR compliance

Yes

Yes

HIPAA compliance

Not specified

Yes

PCI compliance

Yes

Yes

Hosting features

Looks at the features offered by hosting platforms
Score Components:

  • Domains (20%): Assesses the availability of a free domain, domain purchase options, and
    pricing
  • Email (15%): Considers if the provider offers full email hosting, or is reselling
    third-party service, and if the email is only transactional or not
  • Website builder (15%): Checks if website builder is available, and it’s user
    friendliness and overall the level of customization allowed.
  • Staging environment (20%): Determines if a staging environment is available, allowing
    for testing changes before going live.
  • FTP & SFTP accounts (10%): Evaluates if and how easily users can access FTP and
    SFTP accounts
  • Git and SSH access (20%): Assess whether Git is integrated into the hosting service and
    if SSH access is provided

6.5
6.5

🏆 Winner
NameHero:
A feature-rich hosting solution catering to diverse user needs.

Network Solutions and NameHero present a variety of hosting packages with distinguishing traits and benefits. Network Solutions appeals to users seeking reliable uptime and comprehensive email hosting services with its detailed package breakdown catering to different needs. They stand out for their inclusive domain registration, malware protection via SiteLock, and developer tools like open-source applications. In contrast, NameHero offers a modern approach with auto-installed WordPress, NVMe storage, and advanced security measures such as AI-powered web application firewalls and DDOS protection. NameHero also excels with its offer of nightly/weekly backups and free website migrations, enhancing usability for technical and non-technical users alike.

Both providers efficiently tackle the essentials of web hosting, but their approaches differ in user experience and customization capabilities. Network Solutions shines with its guaranteed uptime and a plethora of support options, including business consultants available 24/7, catering to businesses needing robust support. NameHero’s notable elements, such as free and auto SSL certificates, NVMe storage, and SSH access catered across different hosting types, make it a compelling option for tech-savvy users and developers. Both platforms offer free domains, yet Network Solutions restricts this to annual term cloud packages. These differences ensure each provider addresses specific user needs, presenting tailored benefits for various audiences.


Free domain

Yes, with annual term

Yes, for the first year

Free SSL

Included

Included

Email hosting

Yes

No

Website builder

No

No

Staging environment

No

No

FTP & SFTP accounts

Yes

Yes

Git and SSH access

Yes

Yes

Free backup

Yes

Yes

Money back guarantee

No

No
In some cases hosting providers offer different features based on various components like
a location.
As a result in rare cases the features mentioned here can differ from the ones you see on their websites.

Both providers efficiently tackle the essentials of web hosting, but their approaches differ in user experience and customization capabilities. Network Solutions shines with its guaranteed uptime and a plethora of support options, including business consultants available 24/7, catering to businesses needing robust support. NameHero’s notable elements, such as free and auto SSL certificates, NVMe storage, and SSH access catered across different hosting types, make it a compelling option for tech-savvy users and developers. Both platforms offer free domains, yet Network Solutions restricts this to annual term cloud packages. These differences ensure each provider addresses specific user needs, presenting tailored benefits for various audiences.

Email services:

Network Solutions provides robust email hosting with varying degrees of availability depending on the package, from 5 email boxes in the Starter plan to unlimited in the Premium and Premium Plus plans. Conversely, NameHero does not include email hosting but offers strong transactional email capabilities and optional integration with third-party services like Google Workspace and Outlook. This clear distinction allows users to decide based on their specific email requirements, with Network Solutions suited for standalone email hosting and NameHero for third-party service integration.

Price

Looks at the cost-effectiveness and value for money of each platform.
Score Components:

  • Plan value (40%): What each pricing tier offers.
  • Transparency and clarity (30%): Clearness of pricing structures.
  • Flexibility of plans (20%): Range of options to suit different budgets.
  • Hidden costs (10%): Additional expenses not included in the plan.

8.0
8.7

🏆 Winner
NameHero:
Offering exceptional features and value across various hosting plans.

Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.

Comparing the offerings of NetworkSolutions and NameHero, the latter stands out with lower entry prices and generous features. For Shared Hosting, NameHero’s Starter Cloud plan starts at just $2.69 per month compared to NetworkSolutions’ Starter plan at $5.69 per month. In WordPress Hosting, NameHero again offers competitive pricing with its Starter WordPress plan at $2.69 per month, undercutting NetworkSolutions’ $7.99 plan. Lastly, NameHero’s VPS Hosting plans provide extensive resources and flexibility, starting at $17.48 per month, whereas NetworkSolutions lacks a comparable VPS offering. Each hosting provider caters uniquely to different needs, but NameHero offers greater value-for-money across multiple hosting categories.

WordPress for Entrepreneurs ($7.99):

1 WordPress site, 50 GB storage, 10 email boxes, domain name included, on-demand cloud backup.

Value for price:7.5

Starter WordPress ($8.95):

1 WordPress site, unlimited NVMe storage, ~10,000 visits monthly, 1 GB RAM, free WP Install, free & auto SSL, free LiteSpeed caching, free WordPress migrator, free daily backups, auto WordPress updates.

Value for price:9.0

WordPress for a Growing Business ($13.98):

3 WordPress sites, 100 GB storage, 25 email boxes, domain name included, on-demand cloud backup, SSL included.

Value for price:8.0

Plus WordPress ($12.95):

7 websites, unlimited NVMe storage, ~25,000 visits monthly, 2 GB RAM, free WP Install, free & auto SSL, free LiteSpeed caching, free WordPress migrator, free daily backups, auto WordPress updates.

Value for price:9.2

WordPress for Professionals ($18.98):

5 WordPress sites, 200 GB storage, 50 email boxes, domain name included, on-demand cloud backup, SSL included.

Value for price:8.5

Turbo WordPress ($19.95):

Unlimited websites, unlimited NVMe storage, ~50,000 visits monthly, 3 GB RAM, free domain, free WP Install, free & auto SSL, free LiteSpeed caching, free WordPress migrator, free daily backups, auto WordPress updates.

Value for price:9.5

Starter ($5.69):

1 website, 15 GB disk space, 5 email boxes.

Value for price:7.0

Starter Cloud ($8.95):

1 website, unlimited NVMe storage, ~10,000 visits monthly, 1 GB RAM, free cPanel, free & auto SSL, free website migrations, free LiteSpeed.

Value for price:8.8

Essential ($9.96):

3 websites, 300 GB disk space, 1000 email boxes, domain name included.

Value for price:8.0

Plus Cloud ($12.95):

7 websites, unlimited NVMe storage, ~25,000 visits monthly, 2 GB RAM, free cPanel, free & auto SSL, free website migrations, free LiteSpeed.

Value for price:9.0

Premium ($25.78):

10 websites, unlimited disk space, unlimited email boxes, domain name included, SiteLock Premium.

Value for price:8.5

Turbo Cloud ($19.95):

Unlimited websites, unlimited NVMe storage, ~50,000 visits monthly, 3 GB RAM, free domain name, free cPanel, free & auto SSL, free website migrations, free security suite, free LiteSpeed w/Turbo.

Value for price:9.5

Premium Plus ($31.61):

10 websites, unlimited disk space, unlimited email boxes, domain name included, SiteLock Premium, SSL certificate.

Value for price:8.7

Business Cloud ($29.95):

Unlimited websites, unlimited NVMe storage, ~100,000 visits monthly, 4 GB RAM, free domain name, free cPanel, free & auto SSL, free website migrations, free security suite, free email filtering, free LiteSpeed w/Turbo.

Value for price:9.7

N/A

Value for price:N/A

Starter Cloud VPS ($49.95):

30 GB NVMe RAID 1, 2 GB RAM, 2 CPU cores, 10 TB/month outgoing bandwidth, 1 Dedicated IP, AlmaLinux, always-on DDOS Protection, full root access, free SSL, host unlimited domains.

Value for price:9.0

N/A

Value for price:N/A

Plus Cloud VPS ($59.95):

60 GB NVMe RAID 1, 4 GB RAM, 4 CPU cores, 10 TB/month outgoing bandwidth, 1 Dedicated IP, AlmaLinux, always-on DDOS Protection, full root access, free SSL, host unlimited domains.

Value for price:9.2

N/A

Value for price:N/A

Turbo Cloud VPS ($82.95):

90 GB NVMe RAID 1, 6 GB RAM, 6 CPU cores, 10 TB/month outgoing bandwidth, 1 Dedicated IP, AlmaLinux, always-on DDOS Protection, full root access, free SSL, host unlimited domains.

Value for price:9.5

N/A

Value for price:N/A

Business Cloud VPS ($97.95):

120 GB NVMe RAID 1, 8 GB RAM, 8 CPU cores, 10 TB/month outgoing bandwidth, 1 Dedicated IP, AlmaLinux, always-on DDoS protection, full root access, free SSL, host unlimited domains.

Value for price:9.7

In some cases companies have different prices based on various components like a location. As a result in rare cases the prices displayed here can differ from the ones you see on their websites.

Enterprise plans

For enterprises, NameHero offers a diverse range of robust VPS Hosting plans starting at $17.48 per month with extensive storage, RAM, and CPU allocations, accompanied by powerful security features and full root access. NetworkSolutions, however, lacks comparable VPS offerings, limiting its ability to cater exclusively to enterprise needs. NameHero also provides advanced reseller hosting with features such as Imunify360 and nightly backups, making it suitable for large-scale operations. Thus, NameHero stands as a superior choice for enterprise-level hosting.

Network Solutions vs Namehero: Ease of setup

Evaluates the ease of setting up and migrating websites on the hosting
platform.

Score Components:

  • Site migration (25%): Assesses whether the provider offers tools for site migration,
    either automated or manual, and whether these services are free or require a fee.
  • Admin panel usability (35%): Evaluates the type of admin panel provided, such as the
    standard cPanel or a custom solution, focusing on its accessibility and user-friendliness for both
    technical and non-technical users.
  • Setup features (20%): Examines the availability and ease of use of various setup
    features, including FTP accounts, file managers, email account setup, PHPMyAdmin, and easy CDN
    configuration.
  • Help center quality (20%): Measures the quality and accessibility of the provider’s
    help center resources, including articles and tutorials.

8.0
9.0

🏆 Winner NameHero: NameHero excels with its user-friendly interface and comprehensive support system.

Network Solutions uses a standard control panel that includes essential features like website builders and FTP credentials. Its interface is designed to be accessible for both technical and non-technical users, with assistance available from their 24/7 product support team. Additionally, the control panel provides easy access to security features like SSL certificates and SiteLock security products, making it straightforward for users to manage their sites’ security.

NameHero, on the other hand, offers a custom, easy-to-use control panel that emphasizes 1-click management for website development and reseller hosting. The simplicity of NameHero’s interface makes it particularly appealing to users with minimal technical knowledge. The addition of features like 1-click WordPress setup and a high-speed private cloud ensures that users can easily manage and scale their websites. Overall, NameHero’s tailored panel provides a seamless experience without the need for extensive technical expertise.

Both Network Solutions and NameHero offer site migration services, but their approaches differ slightly. Network Solutions provides migration assistance that aims for minimal downtime or service interruption, although it is unclear if this service is complimentary. NameHero offers free website migrations executed by their Level III team of SuperHeroes, making it an attractive choice for users looking to switch their hosting provider without additional costs.


In terms of help center resources, both providers offer extensive support but in different formats. Network Solutions has a comprehensive Online Support Center along with customer support available via phone or chat. NameHero’s help center is structured into various categories, covering a wide range of topics from basic web hosting to advanced configurations. Additionally, NameHero provides extensive tutorials and guides updated regularly. This structured and detailed approach significantly aids users in resolving issues efficiently.

User management

Assesses the platforms’ capabilities in managing user roles, permissions, and
accessibility.

Score Components:

  • Role customization (40%): Flexibility in creating and defining user roles and
    permissions.
  • Ease of management (30%): User interface and tools for managing users.
  • Access control (20%): Effectiveness of access control measures for different user
    levels.
  • Scalability (10%): Ability to manage a growing number of users efficiently.

7.0
8.2

🏆 Winner NameHero: Efficient user management with enhanced control and customization.

Network Solutions and NameHero offer distinct approaches to user management and user roles. Network Solutions provides clear user roles with specific permissions for Primary Contact, Admin Contact, and Technical Contact. This allows a defined structure but can be limiting as only Primary and Admin Contacts can modify user roles and payment information. NameHero, on the other hand, employs a more versatile approach through WHM and cPanel, enabling the creation and management of user accounts with greater flexibility. WHM acts as a master control panel for resellers, offering extensive capabilities for setting up and managing sub-accounts, making NameHero more adaptable for businesses.

Network Solutions uses a straightforward user interface within its Account Manager page, enabling users to log in and manage contact information through specific sections. The steps to add or edit roles are simple and consistent, guiding users through dropdowns and editable fields. NameHero utilizes WHM and cPanel interfaces, which are industry-standard and offer a range of tools beyond basic user management. WHM is comprehensive for resellers, while cPanel provides extensive site management capabilities, making NameHero’s interfaces more suited for users seeking advanced control and functionality.

In terms of access control, Network Solutions’ approach is highly structured, ensuring that only designated roles can make critical changes, which can be efficient for smaller teams but restrictive for larger organizations. NameHero’s WHM facilitates scalability by enabling resellers to manage numerous client accounts efficiently. The automation feature with WHMCS further enhances the platform’s suitability for growing businesses, providing automated billing and user account management. NameHero’s framework supports growth more effectively compared to Network Solutions’ rigid structure.

Network Solutions user roles table:

Role Description Access highlights
Primary Contact Oversees account holder information and payment. Can edit account info, payment info, and manage other roles.
Admin Contact Manages admin-level details and user roles. Can edit payment info and manage other user roles.
Technical Contact Handles technical aspects of the account. Unable to edit primary or payment info, or manage user roles.

NameHero user roles table:

Role Description Access highlights
WHM Master control for managing cPanel accounts. Can set up sub-accounts, automate billing via WHMCS, and manage extensive account functions.
cPanel Control panel for individual site management. Allows backup management, email setup, domain management, and more.
Reseller Admin Manages customer accounts with WHM and branding options. Can create new accounts, offer custom login details, and install CMS tools.
Managed VPS Root Access Full control over virtual servers. Provides root access for complete server management.
Enterprise Customer Manager Dedicated support for high performance hosting. Offers personalized migration/setup and continuous daily support.

Customer support

Evaluates the quality, availability, and scope of the customer support offered by the
hosting provider.

Score Components:

  • Support communication channels (30%): Measures the variety of customer support types
    provided (live chat, chatbot, email, phone, etc.)
  • Availability (20%): Assesses the availability hours for each channel, including 24/7
    support options.
  • Technical support quality (30%): Assesses whether the provider offers comprehensive
    technical support, including hardware upgrades (e.g., HDD to SSD), software installations, and web
    server configuration changes.
  • Enterprise support (20%): Checks if there are dedicated or priority support services
    for enterprise-level customers.

8.5
8.9

🏆 Winner
NameHero:
Known for its excellent customer service and timely responses.


Phone support


yes



yes


Live chat support


yes



yes


Chatbot


no



no


Email/ticket support


yes



yes


Enterprise support
(dedicated agent, priority support)


yes



no

Networksolutions offers a comprehensive range of customer service options, including 24/7 live chat, multiple phone support lines dedicated to various issues, and extensive email and ticket support. Additionally, its customer service ensures high availability and quick response times, boasting award-winning contact center services. Networksolutions also provides enterprise-level support, which includes dedicated agents and priority assistance, making it a good option for companies needing intricate support.

NameHero, on the other hand, emphasizes rapid and effective customer support through live chat available 24/7, 365 days a year. They offer a help center, phone support during business hours, email assistance, and a well-informed knowledgebase. NameHero also provides a 30-day money-back guarantee and has received favorable customer reviews. Despite not having enterprise-level support, NameHero wins with its superior customer satisfaction, quick responses, and user-friendly approach.

Network Solutions vs Namehero: User feedback

Network Solutions
65 reviews
1.9 out of 5 stars
Namehero
28 reviews reviews
4.5 out of 5 stars

User feedback on this hosting provider highlights several key strengths and weaknesses. On the positive side, many users find the interface user-friendly and appreciate the ease of navigating through the platform, particularly when managing domains and webpages. However, there are significant concerns about the provider’s customer service, which many describe as unresponsive and ineffective at solving technical issues, often resulting in prolonged waits and unmet assurances. Additionally, users criticize the high costs, frequent upselling, and lack of timely communication during server outages, which collectively detract from the overall user experience.

NameHero is widely praised for its exceptional customer support, reliable performance, and user-friendly interface, especially for WordPress and resellers. Reviewers appreciate the speed and reliability of their hosting services, enhanced by features like free credits for CDN services. However, some users mention concerns about the high renewal prices and occasional interface issues. Despite these minor drawbacks, the overall satisfaction remains high, citing NameHero as an excellent choice for web hosting needs.

Network Solutions vs Namehero: FAQ

Which platform is better suited for hosting WordPress websites?


Both Network Solutions and NameHero offer comprehensive WordPress hosting packages equipped with features like cloud backup and SSL certificates. However, NameHero stands out with unlimited NVMe storage, free and automatic SSL, and daily backups, making it highly efficient for WordPress hosting needs. Additionally, NameHero’s advanced security features and high-speed performance make it a more compelling choice for WordPress users.

Which hosting service offers better security features?


NameHero offers superior security features with free and automatic SSL certificates via Let’s Encrypt, always-on DDoS protection, and an AI-driven web application firewall (WAF). It also includes real-time virus/malware scanning and multiple PHP versions. While Network Solutions provides SiteLock malware protection and various SSL certificates, it does not match the advanced technical security measures found in NameHero.

What are the major differences in pricing and value between Network Solutions and NameHero?


NameHero generally offers lower entry prices and more generous features. For instance, NameHero’s Starter Cloud plan starts at $2.69 per month, while Network Solutions’ Starter plan begins at $5.69 per month. Similarly, NameHero provides higher value-for-price in their WordPress and Cloud hosting plans, including features like unlimited NVMe storage, free SSL, and advanced security measures. This makes NameHero a more cost-effective option across multiple hosting categories.

Which platform offers better customer support?


Network Solutions provides a comprehensive range of customer service options, including 24/7 live chat, multiple phone support lines, and enterprise-level support with dedicated agents. However, NameHero is praised for its exceptional customer support, offering 24/7 live chat, phone support during business hours, and an extensive help center. Despite not having enterprise-level support, NameHero is known for quick responses and high customer satisfaction.

How do the providers handle email hosting and what features are included?


Network Solutions offers robust email hosting with packages that range from 5 email boxes in the Starter plan to unlimited email boxes in the Premium Plus plan. Conversely, NameHero does not include email hosting but excels in transactional email capabilities and optional integration with third-party services like Google Workspace and Outlook. This makes Network Solutions more suitable for users needing built-in email hosting services.

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