Network Solutions vs Register.com: guide for 2024

Network Solutions vs Register.com: Final verdict

Looking over Network Solutions vs. Register.com, both hosting providers offer valuable features but cater to slightly different needs and priorities.

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  Network Solutions (Overall grade: 7.4)
  
  
  guarantees a commendable 99.9% uptime and has proven reliable with a 99.917% uptime in testing. Its speed performance is acceptable, with a B score on GTmetrix, but the proprietary control panel can be a bit challenging for new users. The service stands out with its extensive email hosting options, enhanced security with SiteLock and SSL certificates, and provides good support options. The user management system is thorough and well-structured, which is beneficial for growing teams. Detailed documentation and remote assistance make Network Solutions a robust choice for users requiring comprehensive support and security features, despite needing some adjustment to the control panel and its relatively higher cost.
  
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  Register.com (Overall grade: 6.6)
  
  
  offers a higher uptime guarantee of 99.99% for Unix customers, reliable security measures, and accessible customer support, making it attractive for small businesses. The platform excels in ease of use with its intuitive Website Builder and extensive script libraries. It includes useful features for multimedia websites and high-traffic sites, with higher disk space and better data management tools. However, it falls short in the area of integrated email hosting and detailed service options provided by Network Solutions. Customer feedback highlights its user-friendliness but also points to issues such as slow response times and occasional technical problems, which may impact overall satisfaction.
  

Hosting types offered

Both platforms provide a variety of hosting types, each designed to meet the different needs of users.

Although both offer a variety of hosting plans tailored to different needs, in
certain cases, one platform may prove to be more suitable.

Detailed comparison

🏆 Winner Register.com: A short one-sentence description

Network Solutions guarantees a 99.9% uptime and has shown an impressive 99.917% uptime in testing. Their speed performance is rated above average with a B score on GTmetrix. However, the proprietary control panel is not as user-friendly and may require some adjustment.

Register.com offers a higher uptime guarantee of 99.99% for Unix customers and maintains a 99.9% uptime for Microsoft users. The hosting plans are comprehensive, including security features like malware scanning and SSL certificates. With accessible customer support, it is well-suited for small businesses seeking reliable hosting solutions.

🏆 Winner
Register.com: A reliable hosting provider with superior performance.

When comparing the general performance of Network Solutions and Register.com, Register.com wins in multiple areas. Register.com offers faster load times, boasting speeds twice as fast as its competitors, an essential feature for performance-centric users. Network Solutions guarantees a 99.9% uptime and includes automatic backups through CodeGuard, yet does not disclose specific loading times or speed enhancers. Both providers offer SiteLock for security and support multiple programming languages and open-source applications. Neither provider mentions a Content Delivery Network (CDN) or the number and distribution of data centers, which could be essential for some businesses.

Website Speed

Register.com’s WordPress hosting is optimized for faster load times, outperforming many competitors in this area. This gives webmasters on Register.com a significant advantage in retaining users and improving SEO. Network Solutions also promises reliable uptime and malware scans, but lacks detailed information on their website’s speed performance, putting them at a disadvantage here.

Scalability

Both providers allow for plan upgrades to accommodate growth. Register.com offers a variety of hosting packages, allowing customers to scale as their business expands. No automatic elastic scaling or dedicated server information is available for either provider, and cost details for scaling beyond basic plans are not specified. Users must manually upgrade their plans to scale up on both hosting services.

🏆 Winner
Register.com: Offers a comprehensive suite of security features and management tools to ensure robust website protection and compliance.

Both Network Solutions and Register.com have notable differences in their approaches to technical and operational
security, as well as in their compliance with regulations.

Technical security measures:

Network Solutions and Register.com both offer a range of SSL certificates with 256-bit data encryption and domain validation. Network Solutions provides daily malware scans and removal, SiteLock, and CodeGuard for automatic backups. Register.com also offers SiteLock for comprehensive malware scanning and removal but adds a Schedule Tasks Manager for running programs automatically and raw log files for detailed monitoring. Both support multiple PHP versions, with Register.com providing a PHP Manager for easy version management.

Operational security measures:

Network Solutions offers daily malware scans and the nsProtect Assured Website Seal to add credibility. Register.com enhances operational security with password protection for websites, customizable customer error pages, and detailed access to raw log files. Both companies provide live expert support, but Register.com includes specialized MyTime Support to assist with product setup and technical inquiries, giving it an operational edge.

Compliance and certifications:

Network Solutions emphasizes the importance of data encryption as a critical component of GDPR and PCI compliance, although it does not specify details. Register.com takes a more defined approach with actual GDPR compliance measures like WHOIS masking for EU residents and explicit consent management. They both ensure secure transactions for PCI compliance. Neither provider specifies HIPAA compliance.

🏆 Winner
Network Solutions: Comprehensive hosting packages with robust features and enhanced security.

Both Network Solutions and Register.com offer valuable hosting solutions but differ significantly in certain areas. networksolutions provides a variety of plans tailored to different needs, from the affordable Starter package to the feature-rich Premium Plus plan. Their SiteLock and SSL Certificate inclusions offer enhanced security, appealing to users who prioritize website protection. Network Solutions also offers a free domain with cloud packages and daily malware scans, which can be crucial for maintaining a healthy website. In contrast, Register.com focuses heavily on user-friendly features like the intuitive Website Builder, making it easier for beginners to set up a website. They also boast a comprehensive script library and offer tools such as JSP deployment and Ruby on Rails support, catering to more technically inclined users.

Register.com provides intriguing features like customizable error pages, a detailed AWStats analysis tool, and a robust PHP Manager, adding flexibility and control for website owners. While Network Solutions includes added security measures and CodeGuard backup protection, Register.com’s focus lies more on user-driven customization with applications and scripts, which can be beneficial for specific user needs. One notable difference is Network Solutions’ free domain for annual terms, which isn’t explicitly offered by Register.com. FTP access is standard across both providers, but Register.com’s simple account management tools and scheduling options can be advantageous for users who need to manage multiple tasks seamlessly.

Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. In terms of developer tools, Network Solutions and Register.com focus on different areas to cater to a diverse audience.

Email services:

Network Solutions offers extensive email hosting options across their plans, with the Essential package providing up to 1000 email boxes and both Premium and Premium Plus plans offering up to 10,000 email boxes, making it ideal for businesses requiring substantial email capacity. Register.com, however, does not provide built-in email hosting, which may necessitate using third-party email solutions. This distinction makes Network Solutions a more attractive choice for users with significant email hosting needs.

🏆 Winner Networksolutions: Offering a variety of comprehensive plans.

Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.

When comparing Networksolutions and Register.com, Networksolutions emerges as the winner due to its wider range of features and pricing plans. Both providers offer similar entry-level plans, but Networksolutions provides more robust offerings as you move up the plan tiers. For instance, its Premium plans include unlimited disk space, more email boxes, and advanced security features such as auto malware removal and SSL certificates. Additionally, Networksolutions offers specialized WordPress hosting with attractive features like multisite management and on-demand cloud backups, which are particularly beneficial for business uses.

Enterprise plans

Networksolutions stands out for its Premium Plus plan, ideal for enterprises seeking unlimited disk space, multiple security enhancements, and an SSL certificate. Register.com offers comparable features but lacks the user-focused details available in Networksolutions, making the latter a more tailored option for growing enterprises.

🏆 Winner
Network Solutions: Offers round-the-clock product support and seamless migration services.

Network Solutions provides a user-friendly admin panel accessible via FTP credentials. This setup allows technically-savvy users to manage their files directly, while less experienced users can benefit from their easy-to-use website builder. With 24/7 support available through phone or chat, and an extensive Online Support Center, users receive robust assistance for managing their hosting services. The customer support team can provide remote assistance, ensuring even non-technical users can navigate setup and management with ease.

Register.com offers various admin tools including an FTP Account Manager, Database Manager, and PHP Manager, catering to both technical and non-technical users. Their Website Builder tool simplifies the design process, and one-click install options help in setting up applications efficiently. They also provide customer support around the clock, aided by a detailed FAQ section on their website for quick resolutions. Both platforms cater to different user needs, but Network Solutions’ comprehensive support structure edges ahead in terms of ease of use.

For website migration, Network Solutions offers extensive support including assistance with moving SSL certificates and SiteLock security products. They promise little to no downtime during migration, ensuring a smooth transition. Their services appear to be complimentary, enhancing their appeal. Register.com also supports site migration with features like domain pointers and manual backup options. However, detailed information on the costs or extent of their migration support is not explicitly stated, which might be a limitation for some users.

Network Solutions’ help center is quite accessible, providing an Online Support Center with user guides, tutorials, and the option for remote assistance. Their documentation is thorough, and they keep users updated with ticket numbers for ongoing issues. Register.com also maintains a solid support framework with 24/7 customer service, a support blog, and comprehensive FAQs. Both providers offer substantial support resources, but Network Solutions’ detailed documentation and proactive support approach give it an edge.

🏆 Winner
Network Solutions: A user-friendly platform with comprehensive user management features.

Network Solutions offers detailed user roles and permissions, providing flexibility for administrators. The platform allows the creation of primary, admin, and technical contacts with varying levels of access. Primary and admin contacts can manage account information and user roles extensively, while technical contacts have more limited capabilities. Register.com, lacking specific details on user management, does not offer the same level of documented flexibility and control as Network Solutions.

The user interface at Network Solutions is structured for ease of use. Users can manage roles by logging into their account, navigating to the Accounts & Users section, and making changes with clear instructions. The process for adding, editing, and deleting contacts is straightforward, involving simple steps that culminate in easy role management. While the interface of Register.com remains unknown, the detailed steps provided by Network Solutions indicate a user-centric design.

Network Solutions shines in access control measures, ensuring roles are distinctly defined and efficiently managed. The ability to control user roles and permissions aids in managing numerous users without confusion. The primary and admin contact roles cover essential administrative tasks, making the platform suitable for growing teams. Without information on Register.com’s capabilities, Network Solutions is more reliable for handling user management effectively.

Network Solutions user roles table:

🏆 Winner
Network Solutions: A flexible range of web hosting plans with a strong reputation and award-winning customer support.

Network Solutions offers a comprehensive array of customer support options, making it a reliable choice for users who prioritize accessibility and assistance. With phone support available at multiple lines, 24/7 live chat, and dedicated agents for enterprise-level customers, users can deal with any issue quickly and efficiently. The availability of business consultants from morning to late evening on weekdays adds an additional layer of support.

Register.com also provides extensive customer support, though it falls slightly short by not offering a dedicated chatbot for immediate, automated responses. However, it compensates with a ticketing system that ensures responses within 24 hours. Register.com matches Network Solutions with 24/7 live chat and enterprise support, making it a solid competitor in the customer service landscape.

Network Solutions vs Register.com: User feedback

User feedback on this hosting provider highlights several key strengths and weaknesses. On the positive side, many users find the interface user-friendly and appreciate the ease of navigating through the platform, particularly when managing domains and webpages. However, there are significant concerns about the provider’s customer service, which many describe as unresponsive and ineffective at solving technical issues, often resulting in prolonged waits and unmet assurances. Additionally, users criticize the high costs, frequent upselling, and lack of timely communication during server outages, which collectively detract from the overall user experience.

Customer feedback on Register.com is notably polarized. A significant number of users commend the platform for its easy-to-use interface, extensive template selection, and generally satisfactory customer service, emphasizing that it meets basic web hosting and domain registration needs effectively. However, many users also express frustration over high costs, slow response times, and unaddressed technical issues such as unreliable email services and slow page loading speeds. While some customers have had positive long-term experiences, others warn against the service due to unreliability and poor customer support, resulting in business losses and dissatisfaction.

Network Solutions vs Register.com: FAQ