Nexcess vs Fastcomet: guide for 2024

Nexcess vs Fastcomet: Final verdict

Looking over Nexcess vs. FastComet, it’s clear why both hosts are so popular. They have both hosted millions of
websites that run on WordPress for decades, building up a loyal customer base.

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  FastComet (Overall grade: 7.7)
  
  
  is a more generalist hosting provider with comprehensive features that cater to a wider audience, including shared, VPS, and dedicated hosting. FastComet stands out for its superior uptime commitment, extensive global infrastructure, and responsive customer support with quick resolution times. With competitive pricing, free domain registration, a cPanel control panel, and advanced security features, it ensures high reliability and user-friendliness. The service offers effective site speed solutions with LiteSpeed Enterprise Web Server and has a significant number of data centers, providing robust global coverage. However, its higher initial pricing may deter some users, though it remains a strong choice for those seeking scalability and extensive support.
  
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  Nexcess(Overall grade: 8.2)
  
  
  is particularly well-suited for businesses that require specialized WordPress and ecommerce hosting with advanced features like plugin performance monitoring and enhanced SEO tools. It excels in providing superior support for WooCommerce and Magento, making it ideal for agencies requiring dedicated account management and premium support. Despite its lower uptime and performance scores, Nexcess offers valuable features such as PCI compliance, daily backups, and scalable solutions. The platform’s advanced user role management and intuitive interface make it easy for users to manage their sites efficiently. However, it lacks a website builder and its pricing is on the higher side, which might be a drawback for small businesses or non-technical users.
  

Hosting types offered

Both platforms provide a variety of hosting types, each designed to meet the different needs of users.

Although both offer a variety of hosting plans tailored to different needs, in
certain cases, one platform may prove to be more suitable.

Detailed comparison

SECTION-1:

🏆 Winner FastComet: Excels with superior uptime commitment and extensive global infrastructure.

SECTION-2:

FastComet guarantees 99.9% website availability and provides compensation for downtime, ensuring high reliability. Their network uptime guarantee of 100% and automated service recovery highlight their commitment to minimize interruptions. With 12+ data centers and 200+ CDN access points, FastComet offers a broad global presence.

SECTION-3:

Nexcess boasts a commendable 99.88% uptime and provides transparency through dedicated pages for system status. Their average load time of 1.56 seconds and 10 data centers worldwide indicate solid performance. Despite a lower performance grade and lesser uptime, Nexcess delivers valuable features such as PCI compliance and daily backups.

🏆 Winner
FastComet: High-performance hosting with exceptional scalability and support. When comparing Nexcess and FastComet, several performance factors stand out. Both offer top-tier features, but FastComet employs AMD EPYC processors and NVMe SSDs, significantly boosting query and file access speeds. In contrast, Nexcess focuses on offering integrated caching with Nginx and Redis for speedy WordPress sites. Nexcess uses Cloudflare for its CDN, which is purpose-built for enhanced page speeds. FastComet offers similar CDN services with access points across 200+ locations. Both have extensive data center networks, but FastComet’s 11 data centers across multiple continents provide broader global coverage.

When comparing Nexcess and FastComet, several performance factors stand out. Both offer top-tier features, but FastComet employs AMD EPYC processors and NVMe SSDs, significantly boosting query and file access speeds. In contrast, Nexcess focuses on offering integrated caching with Nginx and Redis for speedy WordPress sites. Nexcess uses Cloudflare for its CDN, which is purpose-built for enhanced page speeds. FastComet offers similar CDN services with access points across 200+ locations. Both have extensive data center networks, but FastComet’s 11 data centers across multiple continents provide broader global coverage.

Website Speed

In terms of website speed, FastComet leverages LiteSpeed Enterprise Web Server, which is claimed to be 12x faster than Nginx. This contrasts with Nexcess, which utilizes Nginx and Redis for caching, ensuring lightning-fast WordPress sites. FastComet includes advanced caching with WordPress LiteSpeed Cache and a free Cloudflare CDN integration, making it a strong contender for speed. Nexcess, on the other hand, ensures superior performance with a 99.998% uptime and daily backups.

Scalability

Regarding scalability, Nexcess offers free autoscaling by automatically deploying extra PHP resources during traffic surges, eliminating the need for manual upgrades. Nexcess provides a range of storage from 15GB to 800GB and bandwidth from 2TB to 10TB. FastComet offers scalable cloud resources with a one-click upgrade for CPU, RAM, and storage but doesn’t specify automated scaling features like Nexcess. Both support dedicated resources, but cost specifics for scalability beyond their given plans are not detailed.

🏆 Winner Nexcess: Offers an extensive array of advanced security features and compliance measures suitable for modern businesses.

Both Nexcess and FastComet, have notable differences in their approaches to technical and operational security, as well as in their compliance with regulations.

Technical security measures:

Nexcess offers a range of SSL certificates, including Extended Validation and Wildcard SSLs, providing several options for varying security needs. FastComet, meanwhile, provides unlimited free SSL certificates through Let’s Encrypt. Both platforms support multiple PHP versions, though Nexcess limits this to PHP 7 and 8+, whereas FastComet supports a broader range. Nexcess includes advanced security hardening, proactive monitoring, and malware removal as part of their offerings. FastComet utilizes an Imunify360 security platform, featuring malware and exploit protection, WAF, and IP reputation guard, ensuring robust security.

Operational security measures:

Nexcess employs Cloudflare-powered solutions for DDoS protection and transaction security and conducts daily server backups stored for 30 days. FastComet also partners with Cloudflare for DDoS protection and DNS security and provides up to 30 daily offsite backups. Nexcess offers autoscaling to handle traffic spikes, whereas FastComet provides account isolation through CloudLinux to prevent cross-account vulnerabilities. Both services feature daily malware scans, but Nexcess boasts additional proactive measures, such as automatic OS updates and enterprise server monitoring.

Compliance and certifications:

Nexcess is PCI DSS Level 1 compliant, thus ensuring secure handling of payment transactions. The hosting provider also meets GDPR and SSAE-18 standards, affirming their dedication to data privacy and security. FastComet ensures GDPR compliance by default for EEA customers and offers domain privacy for additional data protection. While FastComet has robust security measures, explicit PCI compliance is not specified.

🏆 Winner FastComet: Offering comprehensive features with competitive pricing.

Nexcess and FastComet each bring unique strengths to the hosting market, catering to varying user needs. Nexcess stands out with dedicated solutions for agencies and ecommerce platforms like WooCommerce and Magento, ensuring performance tools such as free object cache Pro and sophisticated monitoring tools. Their cloud hosting plans also bring high-impact serverless options with worldwide data centers. In terms of user-friendliness, Nexcess offers free migrations, daily backups, and unlimited email to streamline the user experience. However, it lacks a dedicated website building tool, which might be necessary for some users.

FastComet, on the other hand, provides a more comprehensive package for general website hosting needs. It includes a cPanel Control Panel and DNS management tools, making it user-friendly and accessible. FastComet also offers a free domain name registration with every account, significant off-site backups, and a free CDN service, addressing essential requirements for many users. Their security features are robust, incorporating tools like Imunify360 and a web application firewall, which are critical for maintaining site integrity. FastComet’s ability to handle staging, cloning, and mass management of WordPress sites provides added convenience.

Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both Nexcess and FastComet offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.

Email services:

Nexcess offers free, unlimited email hosting, which can be configured for transactional emails and everyday communications. FastComet provides similar email hosting services integrated through cPanel, allowing for the setup of email campaigns and domain-based emails. Both services do not explicitly resell third-party email services like Google Workspace or Outlook, keeping the focus on their integrated solutions.

Winner FastComet: Offers competitive pricing and comprehensive features across various hosting plans.

Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.

Comparing Nexcess and FastComet reveals distinct advantages. Nexcess features pricier plans with extensive storage, more PHP workers, and versatile support options, but FastComet outshines it with more affordable starts, higher visit capacity, and remarkable introductory pricing. FastComet’s Shared Hosting plans start at just $1.79 per month compared to Nexcess’ lowest $21 per month Managed WordPress Hosting plans, making FastComet significantly more economical for small websites or startups. Nexcess, on the other hand, stands out for businesses needing high-performance and extensive resources, especially in their Managed WordPress and WooCommerce Hosting plans, which target larger enterprises with more demanding needs.

Enterprise plans

For enterprise needs, Nexcess offers extensive Managed WordPress Hosting and WooCommerce plans with prices ranging from $147.60/mo for 50 sites to $1095

🏆 Winner: Nexcess: Seamless setup with professional managed migrations and extensive support resources.

Nexcess offers a custom admin panel tailored specifically for its hosting environment, enhancing ease of use for both technical and non-technical users. This includes a drag-and-drop builder for WooCommerce, pre-installed applications, and a visual compare tool for WordPress plugins. The interface is intuitive, allowing users to manage their sites and access various features effortlessly. Users also benefit from staging sites and quick DNS propagation, making the overall setup straightforward and efficient.

FastComet, on the other hand, relies on the standard cPanel, which many users might be familiar with. cPanel is comprehensive and user-friendly, offering a plethora of tools and features for managing websites. While it is highly accessible, especially for those accustomed to traditional hosting environments, it may pose a steeper learning curve for newcomers. FastComet sweetens the deal with immediate account activation and a free website setup, making it convenient for quick deployments.

Both Nexcess and FastComet shine in terms of migration tools, but Nexcess edges out with its unlimited managed migrations handled by experts, ensuring a seamless transition from other hosting providers. These services are free, adding immense value. FastComet provides an Express Transfer service, also free and promising no downtime. This people-powered site transfer is efficient but requires active participation, which can be a drawback for users seeking a completely hands-off experience.

Nexcess and FastComet offer extensive help center resources. Nexcess provides a round-the-clock support portal, a comprehensive knowledge base with articles and tutorials, webinars, and white papers. These resources are particularly beneficial for users needing in-depth guidance. FastComet matches up with 24/7 customer support, over 3000 pages of step-by-step tutorials, and a detailed web hosting knowledge base. FastComet’s support includes live chat and instant mail notifications, enhancing immediate assistance.

The platforms provide extensive knowledge bases filled with guides, how-to articles, and instructional content. Nexcess offers a wide range of resources alongside 24/7 chat and phone support. FastComet also boasts a detailed help center with an intuitive search function and around-the-clock support via live chat, phone, and ticketing, ensuring comprehensive user support.

🏆 Winner Nexcess: Comprehensive user management with customizable roles and permissions.

Nexcess stands out in user role management by offering a structured approach with pre-defined roles like Superuser, Billing, and Technical, as well as the flexibility to create custom teams. FastComet, on the other hand, lacks specific information on user roles and management capabilities. This contrast highlights Nexcess’s clear advantages in assigning and defining roles, allowing for nuanced delegation of permissions tailored to different expertise levels within a team.

Nexcess’s user interface for managing users is intuitive and user-friendly, facilitating seamless creation and adjustment of teams and roles. Superusers can access comprehensive functionality within the Client Portal, and detailed instructions are provided for creating, editing, and assigning team members. FastComet, with unspecified user management tools, offers no similar details, making it difficult to gauge how user-friendly or efficient its interface might be in this context.

When evaluating access control measures, Nexcess allows precise control through customizable account permissions, supporting multiple users without restricting portal access. This ensures efficient management of a growing user base and adaptation to changing needs. FastComet’s capabilities in this area remain unclear, leaving significant gaps in understanding their effectiveness in handling user access and scalability.

Nexcess user roles table:

🏆 Winner FastComet: With responsive support and quick resolution times, FastComet stands out as the preferred hosting provider.

Both Nexcess and FastComet offer extensive customer support options with 24/7 availability, but there are some key differences. FastComet has an impressive claim of resolving 83% of issues in less than 15 minutes, demonstrating their efficiency. Their three levels of escalation ensure that the appropriate expertise is brought to bear on more complex problems. Nexcess, while also 24/7, focuses more on proactive monitoring, managed migrations, and daily backups, providing a more infrastructure-heavy approach.

When it comes to contacting support, both hosts provide phone, live chat, and email support. Nexcess offers additional support features like free wildcard SSL per site and a free DNS service. FastComet, on the other hand, has an account no-suspension policy and provides a 45-day money-back guarantee compared to Nexcess’s 30-day guarantee. Both companies offer a robust suite of features, but FastComet’s quick issue resolution and comprehensive uptime commitment give it a slight edge.

Nexcess vs Fastcomet: User feedback

User feedback on Nexcess hosting is highly polarized. Positive reviews frequently commend the platform’s knowledgeable and responsive customer support, emphasizing swift issue resolution and a user-friendly interface. However, negative reviews highlight significant issues with the backup system, slow migration processes, and unreliable server performance, causing operational disruptions and reputational damage. Many users note the decline in service quality following the company’s acquisition, culminating in mixed recommendations.

Fastcomet’s hosting services receive high praise for their reliability, speed, and exceptional customer support. Users appreciate the extensive feature set, user-friendly control panel, and uptime consistency, making it an excellent choice for personal and small business websites. However, some users find the price point to be higher than certain competitors, and a few have encountered issues with disk space limits, email services, and occasional downtime. Overall, Fastcomet is recommended for its robust support and high-quality performance, though potential customers should weigh the cost and specific feature needs.

Nexcess vs Fastcomet: FAQ