One.com vs Hostens: guide for 2024

One.com vs Hostens: Final verdict

Looking over one.com vs. Hostens, it’s clear why both hosts are so popular. They have both hosted millions of
websites that run on WordPress for decades, building up a loyal customer base.

• 
  Hostens (Overall grade: 7.9)
  
  emphasizes reliability and solid infrastructure with a commendable 99.95% uptime guarantee backed by TIER III certified data centers located in Lithuania, the USA, and Singapore. These features ensure stability and dependability for users with high-traffic needs. Hostens offers a variety of hosting plans, including VPS hosting, which benefits agencies and developers needing advanced resource control. They also provide daily/weekly backups and extensive programming support with multiple PHP versions. However, Hostens falls short in offering comprehensive managed WordPress services or a user-friendly website-building experience, which might limit its appeal for less technical users.
• 
  one.com (Overall grade: 7.9)
  
  stands out for its ease of use, particularly for beginners and small businesses, with its integrated website builder and a focus on enhancing the WordPress experience through managed add-ons, auto-updates, and visual testing features. It offers secure solutions with daily backups, 24/7 malware scanning, and free SSL certificates. One.com provides a smooth and flexible scaling process and ensures optimal performance with fast page load times and advanced caching options. However, the lack of phone support and some limited advanced features can be drawbacks for users requiring more intensive customer support or specific technical capabilities.

Hosting types offered

Both platforms provide a variety of hosting types, each designed to meet the different needs of users.

Although both offer a variety of hosting plans tailored to different needs, in
certain cases, one platform may prove to be more suitable.

Detailed comparison

🏆 Winner Hostens: Hostens offers a dependable uptime guarantee backed by a strong infrastructure, securing exceptional performance.

Hostens stands out for its expansive infrastructure, supporting a commendable 99.95% uptime guarantee. Its data centers, spread across Lithuania, the USA, and Singapore, are TIER III certified, ensuring stability and reliability. With extras like a free SSL certificate, daily/weekly backups, and a variety of PHP versions, Hostens provides a versatile and secure hosting environment.

One.com, boasting a 99.99% server uptime, ensures almost uninterrupted service. With daily backups, 24/7 malware scanning, and free SSL certificates, it provides a secure hosting solution. However, it lacks phone support, which can be a drawback for some users. Both hosting providers have their merits, but Hostens’ overall performance and infrastructure make it the better choice.

🏆 Winner: one.com: For users who prioritize speed and advanced technological infrastructure, one.com is more suitable for high-demand websites that require reliable and fast global access.

one.com and Hostens both offer SSD storage and free CDN integration to enhance hosting performance and speed. one.com, however, showcases faster load times with a heavyweight theme clocked at ultra-fast speeds, compared to Hostens’ reliable speeds. one.com focuses its data center infrastructure on sustainable energy sources, a unique perk, whereas Hostens operates data centers in Vilnius, Washington DC, and Singapore. Moreover, one.com’s technology is more up-to-date, which may contribute to its superior performance.

Website Speed

one.com excels in website speed with high-performance servers and additional performance caching options, significantly outperforming Hostens’ unspecified speed enhancements. Both fall within the acceptable range with their SSD RAID storage, but one.com’s website speed is notably better, indicating a more efficient user experience.

Scalability

Both hosting providers offer scalability options tailored to varying needs; however, one.com provides a more customized approach with its elastic scaling plans where resources can be configured to user requirements. Hostens also offers VPS services for scaling, with additional resources as needed. Pricing information for scaling is explicitly structured on one.com, accommodating different user levels.

🏆 Winner
one.com: Offers robust security measures, comprehensive protection, and up-to-date compliance features.

Technical security measures:

One.com provides robust technical security measures, including free SSL certificates, daily backups, and automatic malware and DDoS protection. They support the latest PHP versions, ensuring compatibility and security. Hostens, on the other hand, offers 256-bit SSL certificates with varying validation levels (DV, OV, EV), multiple PHP versions (5.6 through 8.1), and strong PHP execution capabilities. Both providers are vigilant about security updates and offer daily backups, but Hostens includes weekly backups as well.

Operational security measures:

One.com excels with features like domain lock, SFTP and a secure file manager, two-factor authentication, and vulnerability scans with auto-patch available. They also provide visual testing and vulnerability monitoring for Managed WordPress users, along with SMS alerts for suspicious activity. Hostens emphasizes 24/7/365 network monitoring and operates a data center built to TIER III standards. Though both service providers secure their environments effectively, one.com offers additional operational measures enhancing site safety and user control.

Compliance and certifications:

One.com and Hostens comply with the General Data Protection Regulation (GDPR), ensuring their data handling practices are up to standard. One.com incorporates GDPR principles through personalized content and ads while Hostens has implemented robust internal processes and updated legal documents to align with GDPR. Both providers fall short in specifying their PCI or HIPAA compliance status.

🏆 Winner: one.com: Offering a diverse range of features perfect for varied user needs.

The primary divergence between one.com and Hostens lies in their approach and range of services. One.com offers substantial ease of use with its fully integrated website builder, allowing both beginners and advanced users to create and customize their websites with drag-and-drop simplicity. This convenience is complemented by various free services such as a 3-month free hosting offer, free SSL certificates, and daily backups, which make it an attractive choice for small businesses and personal websites. One.com also includes extensive support for WordPress, providing users with a one-click installation and advanced tools with higher plans. Notably, customers gain the benefit of unlimited email accounts across all plans, further enhancing its value proposition.

In contrast, Hostens focuses more on advanced users by specializing in unmanaged VPS hosting with full root access via SSH. This makes it a go-to for developers requiring a high degree of control and customization. Though it includes a free domain with an annual billing cycle, Hostens charges extra for several essential features like backups. Additionally, its shared and professional hosting services offer rigorous support for development environments with PHP, Ruby, and Python integration, and applications such as Python and Node.js. These are slightly more technical and cater less to beginners. Hostens offers a broad geographical footprint, with server locations in the EU, USA, and Asia, ensuring better global reach but requires users to handle more intricate server administration themselves.

Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both one.com and Hostens offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.

Email services:

Both one.com and Hostens provide email hosting services, but one.com stands out by offering unlimited email accounts included in all its plans. This can be particularly advantageous for businesses requiring significant email operations. Hostens, while offering email hosting capabilities, primarily emphasizes transactional email formats associated with service actions like form submissions and does not offer unlimited email accounts by default. Neither provider explicitly mentions reselling third-party email services like Google Workspace or Outlook, focusing instead on their native solutions.

🏆 Winner one.com: Comprehensive feature-packed plans with competitive pricing and excellent support.

Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.

When comparing one.com and Hostens, one.com offers a range of plans with attractive introductory pricing and a wide array of features. One.com’s Beginner Hosting Plan starts at $6.99/month after the initial free period and includes one website, 50 GB of SSD storage, daily backups, and unlimited mail accounts. In contrast, Hostens offers more affordable solutions, such as the S10 Plan at $2.80 per month, which provides 10 websites, 10 GB of disk space, 1 TB bandwidth, and a free domain. For WordPress enthusiasts, one.com provides enhanced services like managed add-ons and staging environments but at a higher monthly cost, starting at $15.99 after a free initial period. Hostens’ VPS Hosting Plans are considerably cheaper in the long run, with features tailored toward higher bandwidth and versatility but without the advanced WordPress-specific features of one.com.

Enterprise plans

For enterprise-level hosting, one.com’s Guru Hosting Plan stands out with advanced features such as premium email accounts, site protection, SEO tools, and extensive WordPress support for $26.99/month, making it suitable for businesses requiring robust security and performance. Hostens’ Maxi Plan, priced at $89.99/month, caters to larger enterprises needing substantial resources with 16 GB of RAM, 6 vCPUs, and unlimited bandwidth, although it offers fewer advanced features specific to WordPress management. One.com provides a more feature-rich approach for enterprises focusing on holistic website management, whereas Hostens offers higher resource allocations suitable for high-traffic environments.

🏆 Winner
Oone.com: Offers an efficient setup process coupled with extensive support.

One.com provides a user-friendly control panel designed to simplify website management for both technical and non-technical users. The control panel offers direct access to essential tools like the Website Builder and Webshop, making it easy to navigate and control various aspects of your hosting and website. Its intuitive design ensures that even those with minimal technical knowledge can manage their websites effectively. Key features like a 1-click install tool for WordPress and a comprehensive control panel enhance the overall user experience, contributing to a straightforward and enjoyable setup process.

Hostens, on the other hand, utilizes a standard cPanel, which is a widely recognized and user-friendly interface for managing web hosting. cPanel is known for its accessibility and ease of use, providing features that are suitable for both novices and experienced users. The inclusion of the Installatron tool allows for quick installation, updates, and backups of over 100 scripts and CMS, making it a competitive choice in terms of usability. While both hosting providers offer accessible and user-friendly admin panels, one.com’s custom solution provides more direct integration with its unique features, potentially offering a smoother experience for its users.

For site migration, one.com offers free migration services, which are a significant advantage for users looking to switch hosting providers with minimal hassle. Additionally, one.com provides extra support for manual migration for those on Managed WordPress plans. Hostens does not explicitly mention free migration services, suggesting that users may need to handle migrations manually or seek third-party assistance.

One.com offers a comprehensive help center filled with informative articles on various topics, from eCommerce to website security. They provide 24/7 chat support and email support with a response time of within 24 hours. Hostens also provides an extensive knowledge base covering a wide range of topics and offers support through live chat, ticket systems, and email. Both providers ensure users have access to detailed support resources, but one.com’s additional functionalities make its support slightly more accessible and versatile.

The platforms provide extensive knowledge bases filled with guides, how-to articles, and instructional content. One.com offers a wide range of resources alongside 24/7 chat and phone support. Hostens also boasts a detailed help center with an intuitive search function and around-the-clock support via live chat, phone, and ticketing, ensuring comprehensive user support.

🏆 Winner Hostens: Offers comprehensive user management and flexible role assignment features.

One.com provides a basic level of user management by allowing users to manage services through their Control Panel and create guest users. It does not articulate detailed user roles beyond the guest user option, suggesting limited flexibility in defining user roles and permissions. Conversely, Hostens excels by offering a more diverse range of user roles across its various hosting services such as Professional Hosting, Unmanaged VPS Hosting, Shared Hosting, and Reseller Hosting. This flexibility gives customers a greater ability to define and manage user roles suited to different hosting needs.

One.com’s user interface revolves around its Control Panel, which integrates with the Website Builder and Webshop, making it relatively straightforward but somewhat limited in scope. Hostens, on the other hand, provides cPanel as the primary interface for Professional, Shared, and Reseller hosting services. This robust tool allows for more advanced user management and resource allocation. Additionally, Hostens VPS customers have root access via SSH, offering more granular control over server settings directly from the client area.

Both platforms enable administrators to manage user access and maintain control over service usage. One.com focuses on facilitating basic access management through its Control Panel, which might be sufficient for small-scale operations. Hostens supports more extensive access control, proudly giving administrators the tools to handle a growing number of users, particularly beneficial for resellers who need to manage multiple client accounts efficiently. Hostens’ cPanel and root access for VPS customers also ensure that even complex tasks can be handled with ease.

One.com user roles table:

Hostens user roles table:

🏆 Winner
One.com: Offering comprehensive customer support options with 24/7 availability and additional resources for learning and self-service.

One.com and Hostens both offer a variety of customer support channels, but One.com differentiates itself with 24/7 phone support, which Hostens lacks. Both hosting providers provide live chat support, although One.com offers it for instant consultation, whereas Hostens handles consultations through their live chat and tickets. One.com further supports its customers with a detailed help center and an academy for in-depth learning, whereas Hostens relies on a comprehensive knowledge base supplemented by their blog for industry insights and tips.

Email and ticket support are available from both providers, and Hostens typically responds within an hour, providing a slightly faster turnaround time for inquiries. While One.com boasts additional customer support via its robust help center and scheduled email communication within 24 hours, Hostens also ensures 24/7 customer service for all aspects of web hosting management through various online channels. The added benefit of enterprise-level support is missing from both, making their available options suitable for general customer service needs.

One.com vs Hostens: User feedback

User feedback for this hosting provider highlights several key strengths and weaknesses. Many users appreciate its affordability, user-friendly interface, and easy setup process with one-click installations, making it attractive for beginners and small businesses. The 24/7 customer service is frequently praised, although experiences can vary. However, there are common complaints about upselling of additional services, frequent price increases, limited advanced features, and occasional performance issues, which may be a drawback for more complex or commercial website needs.

Summary: Users generally appreciate the hosting provider for its reliable uptime and responsive customer support. Many reviewers highlight the ease of setup and user-friendly interface as significant positives. However, some users have expressed concerns over occasional slow server speeds and higher pricing compared to competitors. Overall, the hosting service receives favorable reviews, but there is room for improvement in performance consistency and cost efficiency.

One.com vs Hostens: FAQ