OVH Cloud vs ScalaHosting: guide for 2024

OVH Cloud vs ScalaHosting: Final verdict


Looking over OVHcloud vs. ScalaHosting, it’s clear why both hosts are so popular. They have both hosted millions of
websites that run on WordPress for decades, building up a loyal customer base.


  • ScalaHosting (Overall grade: 8.8)

    impresses with its comprehensive hosting options, including WordPress hosting, which OVHcloud lacks. The platform guarantees 99.9% uptime and backs this with compensation for any downtime exceeding 0.1%. In tests, it showed an impressive 100% uptime, backed by data centers in strategic global locations and proprietary monitoring and security tools. ScalaHosting provides faster load times with OpenLiteSpeed and LiteSpeed Enterprise servers, on-demand scalability, real-time protection, and daily offsite backups. Additionally, the user-friendly SPanel, which eliminates the need for additional licensing fees, and free website migration services ensure a hassle-free experience. Their extensive customer support availability and quick response times round out ScalaHosting as a top choice for both individuals and businesses.

  • OVHcloud (Overall grade: 8.2)

    stands out with its extensive compliance certifications and robust security measures, making it suitable for high-traffic and multimedia websites. It offers dedicated hosting solutions, automatic backups, and DDoS protection, along with high availability features. Despite past reliability issues, recent improvements have brought OVHcloud’s uptime to 99.962%. However, it lacks the advanced web server technologies that ScalaHosting provides, resulting in somewhat slower speeds. While OVHcloud’s managed hosting solutions and anti-DDoS features are significant strengths, its customer support lags behind ScalaHosting’s. The tiered customer service plans, with limited standard support and high costs for premium options, detract from its overall user experience.

Overall grade:8.2

Overall grade:8.8

Uptime and Availability 8.2 9.5
Hosting Performance 7.5 8.5
Hosting Security 9.3 8.9
Price 8.7 8.8
Hosting Features 6.6 7.9
Ease Of Setup 8.7 8.9
User Management 8.9 8.5
Customer Support 7.6 9.1
User feedback 3.3/5 4.9/5

Hosting types offered

Both platforms provide a variety of hosting types, each designed to meet the different needs of users.

Shared hosting
Cloud hosting
WordPress hosting
Ecommerce hosting
VPS hosting
Dedicated hosting

Both offer a variety of hosting plans tailored to different needs, in certain cases, one platform may prove to be more suitable.

WordPress
ScalaHosting: With SWordPress Manager and AWS hosting options, it offers superior customization for WordPress.

Ecommerce
Tie: Both offer tools optimized for ecommerce, but OVHcloud lacks dedicated WordPress hosting.

Agencies
Tie: Both platforms offer reseller hosting and various management tools suitable for agencies.

High-traffic websites
OVHcloud: Offers dedicated servers and performance-focused plans better for high-traffic sites.

Multimedia websites
OVHcloud: With extensive storage options and CDN services, it’s better suited for multimedia needs.

Detailed comparison

Uptime and availability

Evaluates the average uptime statistics, uptime guarantee and overall availability of the hosting
provider

Score Components:

  • Uptime percentage (30%): evaluates the uptime statistics in given period of time
  • Uptime guarantee (20%): Assesses if the platform offers an uptime guarantee and
    whether the actual uptime matches the promised guarantee.
  • General performance (25%): Evaluates how fast is the average response time and overall
    it’s stability.
  • Responsiveness (10%): Adaptability to different devices and screen sizes.
  • Availability (25%): Reflects the total downtime and number of outages.

8.2
9.5

🏆 Winner ScalaHosting: ScalaHosting shines with its high uptime and availability features.

ScalaHosting guarantees 99.9% uptime and backs this with compensation for any downtime exceeding 0.1%. In testing, it showed an impressive 100% uptime. ScalaHosting also has data centers in strategic global locations, supported by excellence in proprietary monitoring and security tools. This focus ensures quick loading speeds and constant availability for users.

OVHcloud has made strides in improving its uptime, recently reaching 99.962%. Its services include high availability features, automatic backups, and DDoS protection. Despite past issues, OVHcloud’s broad data center coverage and ongoing improvements make it a strong contender but not the leader in this comparison.

Which one has better hosting performance?

Evaluates the platforms hosting speed and performance tools
Score Components:

  • Hosting speed (30%): This includes SSD quality, Load times, PageSpeed score ranges,
    additional information on website speed, built-in plugins for performance enhancement, available caching
    methods, and CPU/RAM options
  • CDN (20%): Considers whether CDN is available or not, whether it’s free or paid, and
    the quality of the CDN service
  • Available data centers (30%): Evaluates the number of data centers and their locations
    globally.
  • Scalibility (20%): Looks at whether elastic scaling is available, the process required
    to scale (manual upgrade vs. automatic scaling), the presence of dedicated servers, and the costs
    associated with scaling.

7.5
8.5

🏆 Winner
ScalaHosting:
ScalaHosting offers exceptional performance, security, and scalability, making it a top choice for hosting services.

When comparing general performance, ScalaHosting stands out with its industry-leading hardware and high-speed web servers like OpenLiteSpeed and LiteSpeed Enterprise. It guarantees high uptime with custom-built, self-healing cloud servers, minimizing lag and downtime. On the other hand, OVHcloud provides robust hardware options with various vCores and RAM configurations but doesn’t specify the use of advanced web servers like ScalaHosting. OVHcloud includes a basic CDN in its package, while ScalaHosting doesn’t specify free CDN availability. ScalaHosting’s global reach is wider with native datacenters in the US and EU and integrated AWS data centers across the globe. In contrast, OVHcloud doesn’t specify its datacenter locations in the performance plan summary.

Website Speed

ScalaHosting emphasizes speed with advanced web server technologies, ensuring rapid load times and high performance. OpenLiteSpeed and LiteSpeed Enterprise servers are optimized for speed, which is crucial for maintaining quick load times. OVHcloud also offers high-performance resources and a basic CDN, but it lacks specific mentions of advanced server technologies like those in ScalaHosting. This makes ScalaHosting the superior option for users prioritizing website speed.

Scalability

ScalaHosting provides on-demand scalability, allowing easy resource upgrades or downgrades with a single click. Its custom configurations ensure services meet specific needs. OVHcloud offers scaling through a boost option to handle traffic spikes at an additional cost per day, but it’s not as flexible as ScalaHosting’s scalable options. The dedicated resource allocation in ScalaHosting’s managed VPS ensures no sharing of resources, enhancing performance scalability. The cost for scaling in OVHcloud is specified at $0.65/day for traffic spikes, while ScalaHosting does not mention additional costs for scaling, implying a more seamless process.

Which one has better security features?

Reflects the platforms security measures, data privacy, backups and adherence to legal
and regulatory requirements

Score Components:

  • Technical security measures (40%): This includes encryption, firewalls, DDoS
    protection, secure configurations, server monitoring, access control and availability of security addons
    (e.g Sitelock security).
  • Operational security measures (30%): Encompasses data privacy, backups and data
    redundancy.
  • Compliance and certifications (20%): Adherence to legal and regulatory requirements
    (e.g., GDPR, HIPAA) and possession of certifications (e.g., ISO 27001, SOC 2).
  • Business and reliability (10%): Factors in the provider’s reputation, uptime
    guarantees, and customer support.

9.3
8.9

🏆 Winner OVHcloud: Offers extensive compliance certifications and robust security measures.

Technical security measures:

OVHcloud includes free Let’s Encrypt SSL certificates in all web hosting plans, while ScalaHosting charges for SSL certificates, starting from $30 annually. OVHcloud’s offerings also feature anti-DDoS protection and task automation with their control panel, while ScalaHosting’s SShield system claims to block 99.998% of attacks and includes real-time protection and daily offsite backups. ScalarHosting supports a broader range of PHP versions up to 8.2, whereas OVHcloud supports dynamic sites using PHP, though specific versions are not clarified here.

Operational security measures:

OVHcloud ensures anti-DDoS protection, a default firewall, and automatic data backups with file restoration options for different timeframes. It further provides detailed traffic statistics and multi-site management capabilities. ScalaHosting supplies brute-force protection, HTTP/2 and HTTP/3 support, and virus & spam protection. Daily automated backups, a free CDN, and SSH access enhance ScalaHosting’s operational security.

Compliance and certifications:

OVHcloud meets a wide array of compliance requirements including GDPR, PCI DSS, HIPAA, and multiple ISO certifications. ScalaHosting focuses on US-based standards with compliance for NIST, HIPAA, PCI-DSS, and SOC 1, 2 under SSAE 18. OVHcloud demonstrates a more global and extensive compliance framework, suitable for various industries including healthcare, finance, and government sectors across Europe and the US.


SSL certificate

Free Let’s Encrypt SSL

Starts at $30/year (RapidSSL)

Additional security features

Anti-DDoS, Firewall, Task Automation

SShield, Real-time Protection, Daily Offsite Backups

PHP versions

Not specified

5.6, 7.0 – 8.2

GDPR compliance

Yes

Not specified

HIPAA compliance

Yes

Yes

PCI compliance

Yes

Yes

Hosting features

Looks at the features offered by hosting platforms
Score Components:

  • Domains (20%): Assesses the availability of a free domain, domain purchase options, and
    pricing
  • Email (15%): Considers if the provider offers full email hosting, or is reselling
    third-party service, and if the email is only transactional or not
  • Website builder (15%): Checks if website builder is available, and it’s user
    friendliness and overall the level of customization allowed.
  • Staging environment (20%): Determines if a staging environment is available, allowing
    for testing changes before going live.
  • FTP & SFTP accounts (10%): Evaluates if and how easily users can access FTP and
    SFTP accounts
  • Git and SSH access (20%): Assess whether Git is integrated into the hosting service and
    if SSH access is provided

6.6
7.9

🏆 Winner
ScalaHosting:
A robust web hosting experience with a user-friendly interface and extensive feature set.

Both OVHcloud and ScalaHosting offer a wide array of features tailored to different levels of web hosting needs. OVHcloud shines with its managed hosting solutions, offering anti-DDoS protection, unlimited monthly traffic, and a powerful task automation tool. The inclusion of a 1-click CMS installation for popular platforms and a backup and restore feature makes it highly convenient for users looking to quickly set up and maintain their websites. However, it doesn’t provide a website builder directly, which might entail additional setup steps for less technical users. OVHcloud also emphasizes security with anti-DDoS and unlimited FTP/SSH access in their higher-tier plans, making it a strong candidate for users who prioritize performance and security.

On the other hand, ScalaHosting offers a similarly comprehensive feature set with added perks that might appeal to a wider audience, particularly for those requiring multi-language support and more customization options. ScalaHosting’s plans include a file manager, PHP version manager, Cron jobs management, and support for various development tools like GIT and NodeJS. The unique selling points are its hosting flexibility with multiple OS options and staging for WordPress, which is a boon for developers and businesses with complex requirements. ScalaHosting provides a more user-friendly experience overall, with the ability to create, terminate, and modify accounts directly via its interface. This flexibility, coupled with features like WHMCS integration and access to the latest software, makes ScalaHosting appealing for both individual users and larger organizations needing robust control and customization.


Free domain

No

No

Free SSL

No

No

Email hosting

Yes

Yes

Website builder

No

Yes

Staging environment

No

Yes

FTP & SFTP accounts

Yes

Yes

Git and SSH access

Yes

Yes

Free backup

Yes

Yes

Money back guarantee

No

No
In some cases hosting providers offer different features based on various components like
a location.
As a result in rare cases the features mentioned here can differ from the ones you see on their websites.

Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both OVHcloud and ScalaHosting offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.

Email services:

Email services at OVHcloud and ScalaHosting both offer substantial email hosting services. OVHcloud provides a varying number of email addresses depending on the hosting plan, from 2 in their Starter Web Hosting to up to 1000 in their Performance Web Hosting plan. ScalaHosting, on the other hand, offers the ability to add and manage multiple email accounts, set disk quotas, and create auto-responders. Both providers excel in delivering transactional email capabilities and comprehensive email hosting solutions. While neither offers reselling of third-party services like Google Workspace or Outlook directly, ScalaHosting’s extensive user interface features for email management might provide a slight edge in terms of flexibility and control.

Price

Looks at the cost-effectiveness and value for money of each platform.
Score Components:

  • Plan value (40%): What each pricing tier offers.
  • Transparency and clarity (30%): Clearness of pricing structures.
  • Flexibility of plans (20%): Range of options to suit different budgets.
  • Hidden costs (10%): Additional expenses not included in the plan.

8.7
8.8

🏆 Winner ScalaHosting:A reliable hosting provider with advanced security and performance features.

Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.

Comparing OVHcloud and ScalaHosting, it is clear that both offer a diverse range of plans catering to different needs. OVHcloud provides lower introductory prices, starting at $1.04/month for shared and cloud hosting plans. ScalaHosting’s pricing begins at $2.95/month for web hosting and $5.95/month for WordPress hosting, featuring more inclusive plans with unlimited emails, DBs, and security enhancements. For enterprise plans, ScalaHosting excels with guaranteed resources, advanced security features, and enhanced support options. OVHcloud also offers value with high-performance resources and a basic CDN included in their performance plan.

Starter Web Hosting$1.04

1 website, 1 GB disk space, 2 email addresses, WordPress installed, 1 free domain for 1 year

Value for price:6.5
Mini$2.95

1 website, 10GB NVMe SSD, unmetered bandwidth, unlimited emails & DBs, daily offsite backups, free SSL certificates, and free 1-click installer

Value for price:7.0
Personal Web Hosting$4.39

1 website, 100GB disk space, 10 email addresses, 1-click CMS, unlimited FTP access, 1 free domain for 1 year

Value for price:7.5
Start$5.95

Unlimited websites, 50GB NVMe SSD, unmetered bandwidth, unlimited emails & DBs, daily offsite backups, free SSL certificates, free domain, and real-time malware protection

Value for price:7.5
Professional Web Hosting$7.69

1 website, 250GB disk space, 100 email addresses, 1-click CMS, unlimited SSH access, 1 free domain for 1 year

Value for price:8.0
Advanced$9.95

Unlimited websites, 100GB NVMe SSD, unmetered bandwidth, unlimited emails & DBs, daily offsite backups, free SSL certificates, free domain, real-time malware protection, and priority support

Value for price:8.5
Performance Web Hosting$13.19

1 website, 500GB disk space, 1000 email addresses, 1-click CMS, unlimited SSH access, high-performance resources, web cloud databases 512 MB RAM, CDN Basic, 1 free domain for 1 year

Value for price:8.5
Entry Cloud$14.95

Unlimited websites, 50GB NVMe SSD (upgradeable), unmetered bandwidth, unlimited emails & DBs, daily offsite backups, free SSL certificates, free domain, real-time malware protection, dedicated IP address, blacklist monitoring, better inbox delivery, OpenLiteSpeed caching, scalable storage, sub-users and collaborators, branding & whitelabel, high security, and guaranteed CPU & RAM

Value for price:9.0
Starter Web Hosting$1.04

1 website, 1 GB disk space, 2 email addresses, WordPress installed, 1 free domain for 1 year

Value for price:6.5
WP Start$5.95

Unlimited websites, 50GB NVMe SSD, unlimited email accounts, unlimited databases, free SSL certificates, daily offsite backups, free one-click WordPress installer, staging, SSH, GIT & WP-CLI, free domain, and real-time malware protection

Value for price:7.5
Personal Web Hosting$4.39

1 website, 100GB disk space, 10 email addresses, 1-click CMS, unlimited FTP access, 1 free domain for 1 year

Value for price:7.5
WP Advanced$9.95

Unlimited websites, 100GB NVMe SSD, unlimited email accounts, unlimited databases, free SSL certificates, daily offsite backups, free one-click WordPress installer, staging, SSH, GIT & WP-CLI, free domain, real-time malware protection, and priority support

Value for price:8.5
Professional Web Hosting$7.69

1 website, 250GB disk space, 100 email addresses, 1-click CMS, unlimited SSH access, 1 free domain for 1 year

Value for price:8.0
Entry Cloud$14.95

Unlimited websites, 50GB NVMe SSD (upgradeable), unlimited email accounts, unlimited databases, free SSL certificates, daily offsite backups, free one-click WordPress installer, staging, SSH, GIT & WP-CLI, free domain, real-time malware protection, dedicated IP address, blacklist monitoring, better inbox delivery, OpenLiteSpeed caching, scalable storage, sub-users and collaborators, branding & whitelabel, high security, and guaranteed CPU & RAM

Value for price:9.0
Starter Web Hosting$1.04

1 website, 1 GB disk space, 2 email addresses, WordPress installed, 1 free domain for 1 year

Value for price:6.5
N/A
Personal Web Hosting$4.39

1 website, 100GB disk space, 10 email addresses, 1-click CMS, unlimited FTP access, 1 free domain for 1 year

Value for price:7.5
N/A
Professional Web Hosting$7.69

1 website, 250GB disk space, 100 email addresses, 1-click CMS, unlimited SSH access, 1 free domain for 1 year

Value for price:8.0
N/A
Performance Web Hosting$13.19

1 website, 500GB disk space, 1000 email addresses, 1-click CMS, unlimited SSH access, high-performance resources, web cloud databases 512 MB RAM, CDN Basic, 1 free domain for 1 year

Value for price:8.5
N/A
In some cases companies have different prices based on various components like a location. As a result in rare cases the prices displayed here can differ from the ones you see on their websites.

Enterprise plans

For enterprises, both OVHcloud’s Performance Web Hosting and ScalaHosting’s Entry Cloud plans provide ample resources and advanced features. ScalaHosting’s Entry Cloud offers enhanced security, guaranteed CPU and RAM, and improved inbox delivery, positioning it as a more comprehensive choice for larger businesses. OVHcloud, while offering significant storage and high-performance resources, does not match ScalaHosting in terms of dedicated security features and support.

OVH Cloud vs ScalaHosting: Ease of setup

Evaluates the ease of setting up and migrating websites on the hosting
platform.

Score Components:

  • Site migration (25%): Assesses whether the provider offers tools for site migration,
    either automated or manual, and whether these services are free or require a fee.
  • Admin panel usability (35%): Evaluates the type of admin panel provided, such as the
    standard cPanel or a custom solution, focusing on its accessibility and user-friendliness for both
    technical and non-technical users.
  • Setup features (20%): Examines the availability and ease of use of various setup
    features, including FTP accounts, file managers, email account setup, PHPMyAdmin, and easy CDN
    configuration.
  • Help center quality (20%): Measures the quality and accessibility of the provider’s
    help center resources, including articles and tutorials.

8.7
8.9

🏆 Winner ScalaHosting: An accessible and user-friendly hosting provider with seamless website migration.

OVHcloud utilizes the OVHcloud Control Panel, a simplified, centralized interface designed for ease of use. It supports 1-Click CMS installations for popular platforms like WordPress and Joomla!, making it accessible for users with varying technical expertise. OS-level controls, like FTP and SSH, are available for those who prefer to manage files and settings manually. The OVHcloud Control Panel aims to streamline website management, focusing on both basic and advanced configurations.

ScalaHosting offers SPanel, an all-in-one control panel that eliminates the need for additional licensing fees. Tailored for ease of use, it covers extensive management options for websites, domains, emails, files, and databases. SPanel is designed to be accessible for both technical and non-technical users, simplifying complex tasks and making management straightforward even for beginners. ScalaHosting prioritizes a hassle-free user experience through its custom-built panel.

ScalaHosting provides free website migration services, with trained technicians handling the entire process. This service ensures a smooth and effortless transition to their platform. OVHcloud also offers migration options through FTP Explorer, FTP Client, or SSH, but it does not specify if these services are free. ScalaHosting’s free migration service stands out for its ease and the support provided by their technicians.


Both OVHcloud and ScalaHosting offer extensive help centers filled with articles, guides, and tutorials. OVHcloud supports multilingual resources, detailed guides, and a community space for additional support. ScalaHosting’s knowledge base includes specific guides, SPanel tutorials, and support for various hosting categories, offering 24/7 support via live chat and tickets. Each provider prioritizes making resources readily accessible for their users.

User management

Assesses the platforms’ capabilities in managing user roles, permissions, and
accessibility.

Score Components:

  • Role customization (40%): Flexibility in creating and defining user roles and
    permissions.
  • Ease of management (30%): User interface and tools for managing users.
  • Access control (20%): Effectiveness of access control measures for different user
    levels.
  • Scalability (10%): Ability to manage a growing number of users efficiently.

8.9
8.5

🏆 Winner
OVHcloud:
Superior user and role management with unlimited OpenStack users and extensive role-based access control.

When comparing the user management capabilities of OVHcloud and ScalaHosting, OVHcloud offers enhanced flexibility in defining and managing user roles. OVHcloud allows the creation of an unlimited number of users, each linked to multiple roles that define their scope of access. This ensures detailed permissions can be allocated, providing granular control over infrastructure interactions. ScalaHosting, while reliable, primarily focuses on account creation and resource limits but lacks the depth in role-based access that OVHcloud provides, such as creating roles specifically for various operational tasks like Network Operator or ObjectStore Operator.

The user interface for managing users in OVHcloud is straightforward with its OpenStack-based platform, making it easy to generate configuration files and assign multiple roles to a single user. ScalaHosting offers SPanel’s Admin Interface, which is user-friendly and covers basic user account management tasks, including modifying resources and managing email and web server options. While ScalaHosting’s interface may suit general user management tasks, OVHcloud’s interface provides more advanced tools for role and rights management.

Access control measures and the ability to manage a growing number of users highlight OVHcloud’s strengths. Its unlimited user creation and precise role specification ensure security and flexibility. ScalaHosting offers effective management tools like suspending or terminating accounts and controlling server resources, which are practical for VPS users. However, OVHcloud’s approach to defining roles with specific permissions levels offers superior control over expanding user bases and securing the infrastructure.

OVHcloud User Roles Table

Role Description Access highlights
Administrator Oversees all cloud resources and operations Full access to all resources and managerial functions, including user and role creation.
Network Operator Manages and maintains network components Access to network configurations, connectivity setups, and network monitoring tools.
Infrastructure Supervisor Monitors and supervises cloud infrastructure activities Permission to oversee infrastructure health, performance metrics, and automated infrastructure tasks.
ObjectStore Operator Controls and maintains object storage systems Access to manage object storage, including creating, deleting, and modifying stored objects.
Image Operator Handles creation and testing of private images Permissions to create, edit, delete, and test virtual server images within the private catalog.
Compute Operator Manages computing resources and operations Access to manage VM instances, allocate computing power, and oversee virtualization processes.

ScalaHosting User Roles Table

Role Description Access highlights
Account Admin Manages user accounts and server resources Full access to create, modify, and terminate accounts, adjust resource limits, and manage user data.
Reseller Manages multiple customer accounts under reseller package Permissions to create accounts, manage resources, and access branding and package sections.
User Regular user accessing account data Access to personal account details, email management, file management, and limited server statistics.
Server Admin Oversees server health and performance Full control over server monitoring, service management, and server restarts.
Third-Party Integrator Uses API tokens for SPanel integration with third-party applications Permissions for generating and managing API tokens to facilitate integrations.

Customer support

Evaluates the quality, availability, and scope of the customer support offered by the
hosting provider.

Score Components:

  • Support communication channels (30%): Measures the variety of customer support types
    provided (live chat, chatbot, email, phone, etc.)
  • Availability (20%): Assesses the availability hours for each channel, including 24/7
    support options.
  • Technical support quality (30%): Assesses whether the provider offers comprehensive
    technical support, including hardware upgrades (e.g., HDD to SSD), software installations, and web
    server configuration changes.
  • Enterprise support (20%): Checks if there are dedicated or priority support services
    for enterprise-level customers.

7.6
9.1

🏆 Winner
ScalaHosting:
ScalaHosting excels in providing 24/7 technical support, free website migrations, and a 99.9% uptime guarantee.


Phone support







Live chat support







Chatbot







Email/ticket support







Enterprise support
(dedicated agent, priority support)






When comparing OVHcloud and ScalaHosting, it becomes evident that ScalaHosting provides extensive customer support options that offer round-the-clock availability and fast response times. ScalaHosting’s 24/7 technical support, instant live chat, and 15-minute ticket response time demonstrate their commitment to customer service. Additionally, they offer free website migration without any downtime, which is a valuable service for those looking to switch hosting providers seamlessly.

Conversely, OVHcloud’s customer service is tiered, with their higher levels of support coming at a cost. While they offer several customer service plans, the standard support is limited to working hours and carries an eight-hour initial response time. Furthermore, their premium support, which provides a two-hour response time, is priced at $56 per month. Business and Enterprise support levels offer enhanced services but come with significantly higher costs, starting at $300 per month or requiring custom pricing quotes.

OVH Cloud vs ScalaHosting: User feedback

OVH Cloud
68 reviews
3.3 out of 5 stars
ScalaHosting
164 reviews
4.9 out of 5 stars

User feedback for this hosting provider is highly mixed. Many users appreciate its competitive pricing, extensive range of services, and reliable data centers, noting the company’s strong network performance and eco-friendly initiatives. However, numerous reviews criticize the extremely poor customer support, slow response times, and frequent service disruptions. While some professionals find the platform efficient for their needs, others have experienced significant issues with billing discrepancies, delayed server provisioning, and unresolved technical problems. Overall, the provider receives praise for its value and scalability but falls short in customer support and reliability for many users.

ScalaHosting has earned high praise from users for its exceptional customer support, reliable uptime, and innovative SPanel technology. Many reviews highlight the company’s fast and knowledgeable technical support team, which ensures a smooth and efficient experience for users. While some users feel the pricing could be more competitive, the overall sentiment is that the services offered justify the cost. Users appreciate the platform’s ease of use, robust security features, and the flexibility of hosting solutions, making ScalaHosting a top choice for web hosting needs.

OVH Cloud vs ScalaHosting: FAQ

Which platform is better suited for hosting WordPress websites?


ScalaHosting is better suited for hosting WordPress websites, offering specialized WordPress hosting, superior customization with SWordPress Manager, and staging environments. OVHcloud, on the other hand, does not provide dedicated WordPress hosting solutions, making ScalaHosting the superior option for WordPress hosting.

Which hosting service offers better security features?


ScalaHosting offers enhanced security features with SShield real-time protection, blocking 99.998% of attacks. It also includes daily offsite backups and brute-force protection. OVHcloud provides strong security measures like anti-DDoS protection and Let’s Encrypt SSL certificates but lacks some of ScalaHosting’s advanced security capabilities.

Which platform offers better customer support?


ScalaHosting excels in customer support, offering 24/7 technical support, instant live chat, and free website migration services. In contrast, OVHcloud’s customer support is tiered, with limited standard support and higher costs for premium options, making ScalaHosting the superior choice for customer service.

Which service is more suitable for hosting a high-traffic website?


OVHcloud is more suitable for hosting high-traffic websites due to its dedicated servers and performance-focused plans. Its high availability features and robust infrastructure make it an ideal choice for websites that experience significant traffic.

What are the differences in the control panels offered by each hosting service?


ScalaHosting uses SPanel, a user-friendly, all-in-one control panel that eliminates additional licensing fees and simplifies complex tasks. OVHcloud utilizes the OVHcloud Control Panel, which is centralized and supports OS-level controls but lacks the extensive management options found in ScalaHosting’s SPanel.

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