Pair.com vs Rochen: guide for 2024

Pair.com vs Rochen: Final verdict

Looking over Pair Networks vs. Rochen, it’s clear why both hosts are so popular. They have both hosted millions of
websites that run on WordPress for decades, building up a loyal customer base.

• 
  Rochen (Overall grade: 8.5)
  
  provides a superior hosting experience with a focus on high performance, security, and robust features suitable for various web hosting needs, including agencies, ecommerce, and high-traffic websites. The use of SSD NVMe storage, unmetered premium data transfers, and advanced server technologies ensures excellent speed and reliability. While it lacks phone support, the 24/7 email and ticket system, paired with a quick migration service, compensates well. Users generally appreciate its seamless migration services, though some note the limited customer support availability and slightly higher pricing.
• 
  Pair Networks (Overall grade: 7.9)
  
  delivers a reliable and eco-friendly hosting service, noted for its impressive uptime and customer support. Offering flexibility with shared, VPS, and managed WordPress hosting plans, it caters to diverse hosting needs. The inclusion of automatic malware scanning and free SSL certificates enhances site security. Despite its strengths, some users find the user interface to be a bit outdated, and the spam filtering needs improvement. While its pricing is on the higher side, the majority of users agree that the quality and comprehensive support justify the cost.

Hosting types offered

Both platforms provide a variety of hosting types, each designed to meet the different needs of users.

Although both offer a variety of hosting plans tailored to different needs, in
certain cases, one platform may prove to be more suitable.

Detailed comparison

🏆 Winner Rochen: Rochen offers an industry-leading uptime guarantee, making it a top choice for reliability.

Pair Networks and Rochen both provide impressive uptime and availability guarantees. Pair Networks promotes an uptime well above 99.9% and ensures stability through redundant network connections and daily data backups. They are also committed to green hosting initiatives and serve customers globally. Pair Networks’ reputation for reliability and customer support adds to its appeal for long-term hosting needs.

Rochen’s hosting services stand out with their comprehensive 100% uptime SLA for Dedicated VMs. The commitment to 100% power and network availability shows their dedication to minimizing downtime. With a proactive monitoring system and the ability to quickly migrate virtual machines, Rochen ensures high availability for business-critical applications. The service credits offered for outages further highlight their confidence in delivering high uptime.

🏆 Winner Rochen: Offers superior performance and technologies for optimal website speed.

When comparing general performance, Rochen leads with its state-of-the-art SSD NVMe storage and LiteSpeed Enterprise Web Server, which contribute significantly to faster load times and improved PageSpeed scores. Paired with HTTP/3 and QUIC for better data transfer speeds, Rochen’s infrastructure is geared towards efficiency. Pair Networks, on the other hand, provides SSD storage and a custom control panel, emphasizing reliability with no hidden fees and continuous service monitoring. Rochen offers global data centers and LiteSpeed caching, enhancing speed and performance, while Pair Networks ensures global reach and 24/7 support but lacks specific caching methods mentioned.

Website Speed

Rochen’s website speed benefits from advanced SSD NVMe storage and LiteSpeed Enterprise Web Server, optimizing data handling and ensuring quick load times. With HTTP/3 and QUIC, Rochen further accelerates website accessibility. Pair Networks supports its speed ambitions with SSD storage and a range of development environments, but it lacks the specific technologies Rochen employs for speed boosts. LiteSpeed caching in Rochen’s setup ensures faster content delivery, while Pair Networks offers SFTP and SSH access to enhance performance tools.

Scalability

When it comes to scalability, Rochen provides a structured approach through its advanced server technologies. They don’t specify elastic scaling or automatic plan upgrades, which means users may need to monitor and manually adjust resources. Pair Networks offers flexible scaling, particularly with VPS hosting, allowing for resource increment based on needs, but the process is manual. While Rochen’s costs aren’t outlined, Pair’s VPS hosting starts at $25/month, providing room for easy scaling with clear pricing.

🏆 Winner Rochen: Offers extensive PHP support and comprehensive malware protection features.

Technical security measures:

Pair Networks and Rochen both offer robust technical security measures. Pair Networks provides a variety of SSL certificates, including Extended Validation for maximum security, while Rochen includes free Let’s Encrypt SSL certificates across all plans and offers GeoTrust certificates for advanced needs. Pair Networks supports multiple PHP versions, but Rochen stands out with explicit support for PHP versions ranging from 5.3 to the latest 8.3. Both offer malware scanning, but Rochen enhances protection with proactive malware defense and Imunify360.

Operational security measures:

Pair Networks ensures system security and data privacy protection through user activity monitoring and automatic malware scanning. Their VPS hosting includes dedicated file systems and reverse proxy. Rochen, on the other hand, leverages AWS architecture for reliability and includes 24/7 server monitoring, OS-level account segregation, and Rochen Shield WAF for enhanced protection against attacks. Rochen’s daily and on-demand backups are noteworthy, ensuring data recovery options for their users.

Compliance and certifications:

Pair Networks is GDPR and PCI compliant with specific data retention policies and use of Stripe for secure payment processing. Rochen also complies fully with GDPR, having updated privacy policies and DPA. Rochen remains compliant through the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks and offers additional privacy contact information. While Pair Networks meets PCI compliance standards via Stripe, Rochen’s compliance with PCI is not specified.

Winner: Rochen: A full-featured hosting provider with extensive security measures and developer-friendly tools.

Pair Networks and Rochen offer a variety of hosting solutions, yet they target somewhat different user needs. Pair Networks provides flexibility with a wide range of configurations, including specific plans for WordPress hosting, shared hosting, and other premium options like VPS and dedicated servers, albeit at an additional cost. They ensure site security through automatic malware scanning and offer free SSL certificates. Customizable email hosting and off-server backups are available, though under higher-tier plans or at extra cost. In contrast, Rochen stands out for its streamlined plans tailored to different scales of website hosting needs, unmetered data transfers, and developer-focused features like multiple PHP versions and staging sites. Unique selling points of Rochen include the provision of unmetered premium data transfers across all plans, the availability of individual cPanels, and the option for instant activation without setup fees. Furthermore, Rochen’s use of SSD NVMe storage and robust AWS architecture signifies reliability and performance.

When it comes to website builder availability, Pair Networks does not explicitly mention a dedicated website builder; however, their service includes numerous tools for software installation, which can be beneficial for users looking to leverage various CMS options. Rochen, although lacking an explicit mention of a website builder, provides powerful control via cPanel and WHM for higher-tier plans, adeptly catering to users who require more complex site customization and management. Both providers offer commendable security features, but Rochen’s proactive malware defense and managed server security make it a preferable choice for users concerned about maintaining robust online protection. Moreover, while Pair Networks does include SSH access in certain plans at an additional cost, Rochen provides SSH and SFTP access across all their plans as standard, which is advantageous for developers and tech-savvy users.

Email services:

Both Pair Networks and Rochen offer comprehensive email hosting services. Pair Networks includes email hosting within its shared hosting plans, accommodating up to 500 email addresses, which is beneficial for small to medium businesses. Rochen, on the other hand, provides a complete email service with each plan, ensuring that users can manage their email needs effectively. Rochen does not specify limitations on transactional emails, which could provide more flexibility for user campaigns. Neither provider indicates reselling third-party email services like Google Workspace or Outlook, focusing instead on their own robust email hosting solutions.

🏆 Winner [Rochen]: A highly flexible hosting provider with unmetered premium data transfer and extensive plan options.

Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.

Pair Networks and Rochen both offer a variety of hosting plans, but they stand out in different aspects. Pair Networks provides a range of shared, managed WordPress, VPS, and specialized podcast website plans, going as high as $122.50/month for unlimited WordPress sites with their WP Professional III plan. Rochen offers extensive unmetered data transfer across all plans, including specialized hosting for Magento, WordPress, Drupal, and Joomla, configurable with add-on features. Prices for Rochen’s plans are competitive, starting at $18.95/month for solo hosting of these specialized services, and maxing out at $59.95/month for reseller plans hosting up to 50 websites.

Enterprise plans

For enterprise hosting needs, Pair Networks offers a range of high-capacity plans catering to multiple WordPress sites, topping at $122.50/month for unlimited sites with extensive disk space and transfer limits. Rochen’s Reseller plan at $59.95/month offers significant value with hosting for up to 50 websites, unmetered data transfer, and extensive storage on high-speed SSD NVMe disks, making it a strong option for enterprises looking for flexibility and extensive resources.

🏆 Winner Rochen: A highly accessible and fast setup with comprehensive guidance for all users.

Pair Networks offers its custom-built Account Control Center (ACC) for managing user accounts. ACC is tailored for intuitive use and is designed to enhance performance and security beyond what a standard cPanel provides. This makes it suitable for both technical and non-technical users. On the other hand, Rochen uses the traditional cPanel along with a specialized customer portal called My Rochen. Both platforms are easy to navigate, with cPanel being familiar territory for many users due to its prevalence in the hosting industry. My Rochen provides a friendly interface that simplifies many tasks which could otherwise seem complicated to non-technical users.

The AI-powered Pair Site Builder and BoldGrid by Rochen both offer beginner-friendly site-building experiences, making it easy for users to design and launch their websites without extensive technical know-how. Pair’s drag-and-drop interface and assortment of adjustable templates ensure that even without prior experience, users can build professional-looking sites. Similarly, Rochen’s BoldGrid simplifies WordPress website creation. However, Rochen takes the lead with the additional flexibility of 1-Click installs for various CMSs, streamlining the process even further.

When it comes to migration tools, both Pair Networks and Rochen offer free migration services. Pair Networks focuses on migrating a single site, managing all the technical details involved. Rochen, however, extends its free migration service to up to 10 websites, with most migrations completed within 24 hours. This broader and quicker service gives Rochen an edge in accommodating more substantial migrations in a shorter time, making it ideal for users with multiple sites or larger projects.

Pair Networks provides an extensive knowledge base accessible via the Account Control Center. This includes FAQs, video tutorials, and a range of articles covering security, domains, databases, and more. The 24/7 support and positive customer feedback underscore the effectiveness of their help resources. Rochen’s help center, accessible through My Rochen portal, also offers an array of documentation covering various hosting needs. Both providers prioritize quick response times and proactive customer service, but Rochen’s detailed guides on CMS management, cPanel, and domain services are particularly noteworthy for users seeking comprehensive support.

🏆 Winner Rochen: Known for its high score and user-friendly features, it stands out with its exceptional user management capabilities.

The user management capabilities of Pair Networks offer a traditional yet thorough structure through WordPress roles. Administrators hold ultimate control, managing users, plugins, themes, and more, while Editors focus on content oversight without the authority to alter site configurations. Authors operate independently concerning their posts, but Contributors must rely on administrative approval for publishing. Subscribers have minimal access, confined to profile management. Pair Networks provides a clear-cut user hierarchal structure, focusing on role clarity. Meanwhile, Rochen’s flexibility is less documented, but its higher score implies potential advantages in adapting and scaling user roles dynamically, possibly supporting a wider range of customizable permissions and smoother transitions between user roles.

Pair Networks’ management interface for users centers around the familiar WordPress dashboard. The WordPress interface is user-friendly, with intuitive menus for different user roles, making it straightforward to add, remove, and edit user permissions. Administrators can quickly navigate through various settings and customize roles as needed. Although specific information about Rochen’s user interface is scarce, its higher score suggests that it likely offers an efficient, possibly more modern interface for managing users, potentially integrating additional tools or a more seamless experience for site administrators.

Pair Networks provides robust access control measures through its distinct user roles within the WordPress framework. Administrators can effectively manage who has permission to make critical changes to the site, while Editors manage content without interfering with site mechanics or user management. This tiered approach helps prevent unauthorized access and keeps site operations smooth. Rochen, with its higher score, likely enhances these access control capabilities, potentially offering more advanced security measures and scalability options that ensure efficient handling of a larger user base while maintaining precise control over user permissions.

Pair Networks User Roles Table:

🏆 Winner Pair Networks: Provides extensive customer support with no waiting time, knowledgeable tech, and local support.

Pair Networks excels in providing comprehensive customer support, including 24/7 availability through multiple channels like phone, email, and an in-house ticketing system. Their technical support has received high praises from customers for their quick response times and knowledgeable staff. Furthermore, Pair offers specialized WordPress support and free site migration services, ensuring a smooth experience for users.

Rochen also offers 24/7 support through their My Rochen portal, with an average response time of 15 minutes, highlighting their commitment to quick customer service. Their support is handled by an in-house team and includes proactive server monitoring. Rochen provides free migrations for up to 10 sites and a seamless upgrade process for growing businesses. While they lack phone support, they compensate with efficient email and ticket-based assistance, and live chat options for sales inquiries.

Pair.com vs Rochen: User feedback

Users appreciate the reliability and security offered by this hosting provider, with many highlighting minimal downtime and robust email services. The technical support is frequently praised for being responsive and helpful, making tasks like website setup and migration smoother. However, some users note that the user interface can be clunky and outdated, and enhancements in spam filtering are needed. While the service is considered a bit expensive by some, most agree that its quality justifies the cost.

Users appreciate Rochen for its seamless and efficient website migration service and the reliability offered by its US and UK data centers. The experience is generally smooth and hassle-free, making it a preferred choice for many. On the downside, some users find the customer support lacking due to its limited availability via email and the response time being slow. Additionally, the pricing is considered slightly higher than expected.

Pair.com vs Rochen: FAQ