Register.com vs Hivelocity: Final verdict
Looking over Register.com vs. Hivelocity, both hosting providers have unique strengths and cater to different user needs.
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Hivelocity (Overall grade: 7.7)
stands out for its exceptional uptime and performance, boasting a 100% uptime since 2011 and a 99.99% guarantee. Its data centers are dispersed globally, utilizing redundancy in power and network to maintain service reliability. Hivelocity offers powerful hosting solutions including dedicated, VPS, and cloud hosting, ideal for high-traffic websites and agencies. The infrastructure is built with high-end hardware, ensuring excellent speed and performance, augmented by advanced security measures such as DDoS protection and malware scanning.Hivelocity’s robust customer support and extensive help resources make it a dependable choice for businesses needing advanced and high-performing web hosting solutions, though it may be pricier than its counterparts.
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Register.com (Overall grade: 6.6)
provides solid hosting services with a focus on user-friendliness and customer support. It features a variety of hosting types including shared, WordPress, and ecommerce hosting, making it suitable for small businesses and personal websites. Register.com emphasizes security with tools like SiteLock and CodeGuard and offers reliable performance with a notable uptime guarantee for Unix and Microsoft users. The platform includes a straightforward website builder and a range of customizability options, appealing to beginners and intermediate users seeking an accessible web hosting solution. While it offers good support and a comprehensive set of features, its performance and scalability solutions lag behind those of Hivelocity.
 Overall grade:6.6 |
 Overall grade:7.7 |
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|---|---|---|
| Uptime and Availability | 8.8 | 9.8 |
| Hosting Performance | 7.1 | 7.0 |
| Hosting Security | 8.6 | 8.7 |
| Price | 7.0 | 8.7 |
| Hosting Features | 5.7 | 2.5 |
| Ease Of Setup | 7.4 | 8.5 |
| User Management | 0.0 | 6.9 |
| Customer Support | 8.4 | 9.5 |
| User feedback | 3.3/5 | 4.9/5 |
Hosting types offered
Both platforms provide a variety of hosting types, each designed to meet the different needs of users.
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| Shared hosting | ||
| Cloud hosting | ||
| WordPress hosting | ||
| Ecommerce hosting | ||
| VPS hosting | ||
| Dedicated hosting |
Although both offer a variety of hosting plans tailored to different needs, in
certain cases, one platform may prove to be more suitable.
Detailed comparison
Uptime and availability
Evaluates the average uptime statistics, uptime guarantee and overall availability of the hosting
provider
Score Components:
- Uptime percentage (30%): evaluates the uptime statistics in given period of time
- Uptime guarantee (20%): Assesses if the platform offers an uptime guarantee and
whether the actual uptime matches the promised guarantee. - General performance (25%): Evaluates how fast is the average response time and overall
it’s stability. - Responsiveness (10%): Adaptability to different devices and screen sizes.
- Availability (25%): Reflects the total downtime and number of outages.
8.8
9.8
Section-1:
🏆 Winner Hivelocity: Known for its exceptional uptime and reliability.
Section-2:
Register.com offers a reliable service with an uptime guarantee of 99.99% for Unix users and 99.9% for Microsoft users. With multiple security add-ons like SiteLock and CodeGuard, Register.com ensures a secure environment for its users. The various shared and WordPress hosting plans cater to different storage and functionality needs, from basic solutions to advanced setups. Additionally, Register.com provides 24/7 customer support through various channels including phone, chat, and email.
Section-3:
Hivelocity surpasses expectations with a reported 100% uptime since 2011 and a guarantee of 99.99%. The data centers are equipped with redundancy in power and network, ensuring uninterrupted service. Multiple data center locations and a blend of tier-1 carriers contribute to its high performance across continents. Hivelocity’s robust infrastructure and commitment to uptime make it a dependable choice for demanding requirements.
Which one has better hosting performance?
Score Components:
- Hosting speed (30%): This includes SSD quality, Load times, PageSpeed score ranges,
additional information on website speed, built-in plugins for performance enhancement, available caching
methods, and CPU/RAM options - CDN (20%): Considers whether CDN is available or not, whether it’s free or paid, and
the quality of the CDN service - Available data centers (30%): Evaluates the number of data centers and their locations
globally. - Scalibility (20%): Looks at whether elastic scaling is available, the process required
to scale (manual upgrade vs. automatic scaling), the presence of dedicated servers, and the costs
associated with scaling.
7.1
7.0
🏆 Winner Register.com: Reliable hosting service with good support and security features.
When comparing the general performance of Register.com and Hivelocity, several factors stand out. Register.com focuses on speed with its optimized WordPress hosting, boasting load times twice as fast as competitors. It doesn’t specify SSD quality or caching methods, but the service appears oriented towards swift performance. Hivelocity offers high-end hardware with SSD storage and Intel/AMD processors, ensuring excellent speed and performance. Register.com has a variety of hosting packages tailored to different needs. Hivelocity appears more centered on network performance and data transfer speeds, with a self-healing international network and extensive peering capabilities. In terms of geographic spread, Hivelocity’s global data centers span six continents while Register.com doesn’t mention its data center locations.
Website Speed
Register.com emphasizes its WordPress hosting, claiming it loads twice as fast as competitors. This focus on optimizing specific applications can be valuable for users running WordPress sites. Hivelocity offers powerful hardware configurations for consistent speed, including Intel and AMD processors, SSD storage, and 1Gbps bandwidth. While both provide fast services, Register.com seems more tailored to boosting speed for specific applications like WordPress.
Scalability
Register.com offers scalable hosting solutions designed to grow with your business. This means you can upgrade your plan as your needs expand, but it remains unclear if they offer automatic scaling or dedicated servers. Hivelocity provides more explicit options, including dedicated servers, private clouds, and server clusters. They offer custom solutions but do not detail the cost to scale. Register.com focuses on providing various plans, whereas Hivelocity seems prepared to handle more extensive scaling needs with specific dedicated server offerings.
Which one has better security features?
and regulatory requirements
Score Components:
- Technical security measures (40%): This includes encryption, firewalls, DDoS
protection, secure configurations, server monitoring, access control and availability of security addons
(e.g Sitelock security). - Operational security measures (30%): Encompasses data privacy, backups and data
redundancy. - Compliance and certifications (20%): Adherence to legal and regulatory requirements
(e.g., GDPR, HIPAA) and possession of certifications (e.g., ISO 27001, SOC 2). - Business and reliability (10%): Factors in the provider’s reputation, uptime
guarantees, and customer support.
8.6
8.7
🏆 Winner Hivelocity Hosting: Hivelocity Hosting provides extensive security measures and strong compliance certifications that make it a top choice for web hosting services.
Technical security measures:
Register.com offers a range of SSL certificates, including EV and OV, providing high assurance and strong encryption. They employ tools like SiteLock for malware protection and CodeGuard for automatic backups. Hivelocity Hosting offers various SSL certificates, from basic DV to premium EV. Additionally, Hivelocity offers proactive malware scanning and robust firewall security. On the SSL front, both providers offer strong encryption, but Hivelocity steps up with advanced features like network security and DDoS protection.
Operational security measures:
Register.com includes features like password protection, raw log file access, and a scheduled tasks manager. Live expert support and MyTime Support assist customers in setup and maintenance. Hivelocity focuses on advanced encryption, firewall hardening, and DDoS mitigation. They also offer hardware diagnostics and 24/7 monitoring. While Register.com emphasizes user-level security and support, Hivelocity is strong in infrastructure-level protections and real-time monitoring, providing an added layer of operational security.
Compliance and certifications:
Register.com ensures GDPR compliance by masking EU resident data and offering explicit consent management. They also adhere to PCI standards for secure transactions. Hivelocity extends its compliance measures with SSAE-16 and HIPAA audits, alongside PCI compliance. Register.com focuses more on user data privacy, whereas Hivelocity covers a broader range of compliance certifications, making it suitable for diverse regulatory requirements.
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SSL certificate |
EV, OV, Xpress SSL Certificates |
DV, OV, EV Certificates |
Additional security features |
SiteLock, CodeGuard |
Malware scanning, DDoS protection |
PHP versions |
Multiple versions available |
Not specified |
GDPR compliance |
Yes |
Not specified |
HIPAA compliance |
Not specified |
Yes |
PCI compliance |
Yes |
Yes |
Hosting features
Score Components:
- Domains (20%): Assesses the availability of a free domain, domain purchase options, and
pricing - Email (15%): Considers if the provider offers full email hosting, or is reselling
third-party service, and if the email is only transactional or not - Website builder (15%): Checks if website builder is available, and it’s user
friendliness and overall the level of customization allowed. - Staging environment (20%): Determines if a staging environment is available, allowing
for testing changes before going live. - FTP & SFTP accounts (10%): Evaluates if and how easily users can access FTP and
SFTP accounts - Git and SSH access (20%): Assess whether Git is integrated into the hosting service and
if SSH access is provided
5.7
2.5
🏆 Winner: Register.com: Register.com offers a robust, user-friendly website builder with ample customizability and a variety of open-source applications.
Register.com and Hivelocity differ significantly in their feature offerings, catering to various user needs based on user experience and technical requirements. Register.com shines with its intuitive website builder, enabling users to create and design websites easily. It offers several features that support password protection, file permission resets, and various open-source applications like blogs and eCommerce tools, providing a comprehensive toolkit for beginners and intermediate users. The inclusion of a script library, form builder, and customizable error pages further add to its appeal, making it an excellent choice for those seeking a flexible and user-friendly web hosting solution.
Hivelocity, conversely, focuses on managed services and infrastructure enhancements, appealing more to technically proficient users. With continuous monitoring and support for hardware diagnostics, network intrusion monitoring, and proactive security updates, Hivelocity stands out for its robust security measures. It supports multiple control panels and operating systems, giving users extensive flexibility and control. Additionally, the availability of cloud storage, hardware firewalls, load balancing, and DDoS mitigation makes Hivelocity suitable for enterprises needing advanced security and customization options.
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Free domain |
Yes, for the first year |
No |
Free SSL |
No |
Yes |
Email hosting |
No |
Yes |
Website builder |
Yes |
No |
Staging environment |
No |
Yes |
FTP & SFTP account |
FTP only |
Yes |
Git and SSH access |
No |
Yes |
Free backup |
Yes |
Yes |
Money back guarantee |
No |
No |
a location.
As a result in rare cases the features mentioned here can differ from the ones you see on their websites.
Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both [Hosting Provider Login Details Needed] and [Hosting Provider Login Details Needed] offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.
Email services:
Register.com does not offer email hosting services, which might be a drawback for users needing comprehensive email solutions integrated with their websites. Hivelocity, on the other hand, provides robust email hosting capabilities suitable for both transactional emails and custom email campaigns. Users can also resell third-party services like Google Workspace and Outlook, adding a layer of flexibility for businesses requiring professional email services.
Price
Score Components:
- Plan value (40%): What each pricing tier offers.
- Transparency and clarity (30%): Clearness of pricing structures.
- Flexibility of plans (20%): Range of options to suit different budgets.
- Hidden costs (10%): Additional expenses not included in the plan.
7.0
8.7
🏆 Winner Hivelocity: Hivelocity offers comprehensive features and more extensive options for different user needs.
Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.
When comparing Register.com and Hivelocity, Register.com offers a variety of plans tailored for both personal and business use with features such as SiteLock, SSL Certificates, and domain names included in several plans. Hivelocity, on the other hand, provides a broader range of dedicated server solutions, including game server solutions, custom-built bare metal servers, and managed services with global data center locations. Hivelocity’s pricing for dedicated servers and managed services is detailed and competitive, making it an ideal choice for businesses seeking high-performance and customizable options.
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WordPress ($ /mo)
1 Website, 50 GB Storage, 10 Email Boxes, On-Demand Cloud Backup, Domain Name, SSL included. Value for price:7.0
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N/A |
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WordPress Plus ($ /mo)
3 Websites, 100 GB Storage, 25 Email Boxes, On-Demand Cloud Backup, Domain Name, SSL included. Value for price:7.5
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N/A |
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WordPress Premium ($ /mo)
5 Websites, 200 GB Storage, 50 Email Boxes, On-Demand Cloud Backup, Domain Name, SSL included. Value for price:8.0
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N/A |
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Starter Hosting ($ /mo)
1 Website, 15 GB Disk Space, 1 Email Box. Value for price:6.5
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N/A |
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Essential Hosting ($ /mo)
3 Websites, 300 GB Disk Space, 3 Email Boxes, Domain Name†, SiteLock (Malware Scanning). Value for price:7.5
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N/A |
|
Professional Hosting ($ /mo)
10 Websites, 500 GB Disk Space, 10 Email Boxes, Domain Name†, SiteLock Premium (Malware Scanning, Auto Malware Removal). Value for price:8.0
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N/A |
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Premium Hosting ($ /mo)
10 Websites, Unlimited Disk Space, 10 Email Boxes, Domain Name†, SiteLock Premium (Malware Scanning, Auto Malware Removal), SSL Certificate. Value for price:8.5
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cPanel Dedicated Server Hosting (starts at $61.00/mo)
Up to 1000 Accounts, Customizable Storage, Bandwidth and IPMI, Proactive Security Updates, Malware Scanning, RAID Monitoring, Hardware Diagnostics. Value for price:8.5
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| N/A |
Instant Server ($75/mo)
4 Cores, 8 Threads, 64GB Memory, 960GB SSD Storage, 20TB Bandwidth, On-Demand Cloud Storage Backups. Value for price:8.0
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| N/A |
Game Server Solution ($49/mo)
E3-1230 v5 4-Core 3.4GHz, 32GB DDR4 Memory, 480GB SSD Storage, 20TB Bandwidth. Value for price:7.5
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| N/A |
Custom-built Bare Metal Dedicated Server Solutions (Price varied)
Custom Solutions, Private Clouds, Server Clusters, 24/7 Support. Value for price:9.0
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As a result in rare cases the prices displayed here can differ from the ones you see on their websites.
Enterprise plans
Register.com’s Premium Hosting option offers unlimited disk space, 10 websites, and premium security features, making it suitable for small- to medium-sized businesses. Hivelocity, with its cPanel Dedicated Server Hosting and custom-built bare metal solutions, is geared towards enterprises requiring extensive customization, high performance, and global infrastructure, providing more flexibility and scalability for larger operations.
Register.com vs Hivelocity: Ease of setup
platform.
Score Components:
- Site migration (25%): Assesses whether the provider offers tools for site migration,
either automated or manual, and whether these services are free or require a fee. - Admin panel usability (35%): Evaluates the type of admin panel provided, such as the
standard cPanel or a custom solution, focusing on its accessibility and user-friendliness for both
technical and non-technical users. - Setup features (20%): Examines the availability and ease of use of various setup
features, including FTP accounts, file managers, email account setup, PHPMyAdmin, and easy CDN
configuration. - Help center quality (20%): Measures the quality and accessibility of the provider’s
help center resources, including articles and tutorials.
7.4
8.5
🏆 Winner
Hivelocity: Simplifies server and website management with comprehensive control panel support and rapid server deployment.
Register.com utilizes a user-friendly interface combined with a 1-Click Install feature, making it accessible for both technical and non-technical users. They offer a Website Builder tool for straightforward website design and customization. The range of management options includes an FTP Account Manager and PHP Manager, providing flexibility and control over site-specific configurations. Their admin panel is designed for users who require ease of access to essential functions without the need for extensive technical knowledge.
Both Register.com and Hivelocity offer migration services for websites, but their approaches and costs differ. Register.com does not explicitly mention automated migration tools but provides extensive support resources to assist with manual migration. The help is accessible for free via their customer service. Hivelocity, on the other hand, extends managed services that can include migration assistance for Linux, cPanel, and Windows environments. These managed services likely come with a fee, but they cater to freeing up client resources by handling complex migration tasks.
The platforms provide extensive knowledge bases filled with guides, how-to articles, and instructional content. Register.com offers a wide range of resources alongside 24/7 chat and phone support. Hivelocity also boasts a detailed help center with an intuitive search function and around-the-clock support via live chat, phone, and ticketing, ensuring comprehensive user support.
User management
accessibility.
Score Components:
- Role customization (40%): Flexibility in creating and defining user roles and
permissions. - Ease of management (30%): User interface and tools for managing users.
- Access control (20%): Effectiveness of access control measures for different user
levels. - Scalability (10%): Ability to manage a growing number of users efficiently.
0.0
6.9
🏆 Winner: Hivelocity offers superior capabilities in user management features.
In comparing the user management capabilities of Register.com and Hivelocity, the differences become immediately clear. Register.com does not provide detailed information about user roles and permissions, making it challenging to assess its flexibility in this area. On the other hand, Hivelocity stands out for its comprehensive approach to user roles and permissions. Hivelocity allows administrators to create and define user roles with specific permissions, offering a higher degree of flexibility and customization. This makes it well-suited for businesses that require detailed access control parameters and user-specific task assignments. Given the lack of detailed information from Register.com, it’s difficult to argue its effectiveness in this field.
When it comes to user interfaces and tools for managing users, Hivelocity goes a step further by providing a user-friendly dashboard that simplifies role creation and management. The platform offers intuitive tools that allow administrators to easily adjust permissions and access levels. Register.com’s interface, on the other hand, remains somewhat of a mystery because detailed insights into its tools and interfaces are unavailable. This lack of transparency makes it challenging to gauge how effective or user-friendly Register.com’s tools may be for managing users.
Assessing the effectiveness of access control measures and the capability to manage a growing number of users efficiently, Hivelocity again appears to have the upper hand. Hivelocity’s advanced access control features ensure that users can only access the data and tools relevant to their roles. This level of control is pivotal for organizations scaling in size, as it prevents unauthorized access and enhances security protocols. In the absence of concrete data, it’s difficult to affirm that Register.com meets the same level of efficacy in managing access and user scalability.
Hivelocity User Roles Table:
| Role | Description | Access Highlights |
|---|---|---|
| Administrator | Manages the entire platform and settings. | Full access to all features and tools. |
| Manager | Oversees specific departments or tasks. | Access to departmental settings and reports. |
| Editor | Edits content and settings as needed. | Edit access to content but restricted from core settings. |
| Viewer | Views data and reports without editing. | Read-only access to pre-defined data sets. |
Customer support
hosting provider.
Score Components:
- Support communication channels (30%): Measures the variety of customer support types
provided (live chat, chatbot, email, phone, etc.) - Availability (20%): Assesses the availability hours for each channel, including 24/7
support options. - Technical support quality (30%): Assesses whether the provider offers comprehensive
technical support, including hardware upgrades (e.g., HDD to SSD), software installations, and web
server configuration changes. - Enterprise support (20%): Checks if there are dedicated or priority support services
for enterprise-level customers.
8.4
9.5
🏆 Winner Hivelocity: Offers unparalleled support with a focus on custom server solutions and impressive uptime reliability.
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Phone support |
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Live chat support |
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Chatbot |
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Email/ticket support |
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Enterprise support (dedicated agent, priority support) |
Register.com and Hivelocity both provide comprehensive customer support around the clock. Register.com offers various support channels including phone support from 7 am to midnight ET, and 24/7 live chat and ticketing systems. Additionally, they have business consultants available for extended hours and exclusive deals via phone. Their award-winning support and multiple office locations underscore a strong commitment to customer service.
Hivelocity matches Register.com with 24/7/365 support availability through live chat, phone, and ticketing. Their support system includes walk-through articles and videos for self-help, ensuring users have multiple resources at their disposal. Notably, Hivelocity’s stellar network uptime and reliability, coupled with a high overall rating, make it a standout choice for customers needing consistent and dependable support.
Register.com vs Hivelocity: User feedback
Customer feedback on Register.com is notably polarized. A significant number of users commend the platform for its easy-to-use interface, extensive template selection, and generally satisfactory customer service, emphasizing that it meets basic web hosting and domain registration needs effectively. However, many users also express frustration over high costs, slow response times, and unaddressed technical issues such as unreliable email services and slow page loading speeds. While some customers have had positive long-term experiences, others warn against the service due to unreliability and poor customer support, resulting in business losses and dissatisfaction.
Hivelocity is highly praised for its exceptional customer service, reliable server performance, and knowledgeable technical support. Long-term users, some with over a decade of experience, commend the company for its personalized support and rapid response times, often highlighting near-instant ticket resolutions and a proactive approach to addressing issues. Additionally, the infrastructure and network reliability receive strong accolades, with many users experiencing minimal to no downtime. While a few noted the increasing prices and occasional variability in support quality, the consensus is that Hivelocity offers an outstanding hosting service marked by dependability and top-tier customer support.
Register.com vs Hivelocity: FAQ
Which platform is better suited for hosting WordPress websites?
Both Register.com and Hivelocity offer WordPress hosting with various storage options and additional features. Register.com emphasizes speed with optimized WordPress hosting, claiming load times twice as fast as competitors. Hivelocity provides powerful hardware configurations that ensure consistent speed. Users should choose based on specific needs like performance, security, and budget.
Are both platforms suitable for beginners?
Register.com is more suitable for beginners with its user-friendly website builder and intuitive interface that includes tools like 1-Click Install and an FTP Account Manager. Hivelocity is more geared towards technically proficient users who need extensive customization options and advanced security measures, making it less ideal for beginners.
Which hosting service offers more scalability options for growing websites?
Hivelocity provides more explicit scalability options, including dedicated servers, private clouds, and server clusters, along with custom solutions that handle extensive scaling needs. Register.com offers scalable hosting solutions designed to grow with your business, but it remains unclear if they offer automatic scaling or dedicated servers.
Which platform offers better customer support?
Both Register.com and Hivelocity offer comprehensive customer support around the clock via live chat, phone, and ticketing systems. Register.com has award-winning support and business consultants available for extended hours, while Hivelocity is praised for its exceptional, rapid response times and proactive approach to resolving issues, making it a standout choice for consistent and dependable support.
How do the providers handle email hosting and what features are included?
Register.com does not offer email hosting services, which might be a drawback for users needing comprehensive email solutions. Hivelocity provides robust email hosting capabilities suitable for both transactional emails and custom email campaigns and resells third-party services like Google Workspace and Outlook, offering more flexibility for businesses.
The making of this blog
We followed a clear, step-by-step process to write and research this article.
