Rochen vs Deluxe Hosting: guide for 2024

Rochen vs Deluxe Hosting: Final verdict

Looking over Rochen vs. DeluxeHosting, it’s clear why both hosts are so popular. They have both hosted millions of
websites that run on WordPress for decades, building up a loyal customer base.

• 
  DeluxeHosting (Overall grade: 7.4)
  
  is favorable for agencies, offering scalable plans that support multiple domains and up to 700GB of monthly data transfer. The platform also offers a good range of features, such as SSD storage and built-in SEO tools, making it attractive for smaller businesses. Despite a higher network uptime guarantee of 99.99%, DeluxeHosting faces mixed reviews regarding support reliability, and higher fees for additional services can be a drawback. While it’s a solid option with various useful tools, its overall service quality falls short when compared to Rochen’s consistent performance and value.
• 
  Rochen (Overall grade: 8.5)
  
  offers a robust infrastructure with standout features like 99.9% uptime, SSD NVMe storage, and LiteSpeed Enterprise Web Server. Its strong performance metrics make it well-suited for high-traffic and multimedia websites, backed by advanced security measures such as Rochen Shield WAF and Imunify360. Additionally, Rochen’s pricing plans provide good value, offering unmetered data transfer and extensive support, including free website migrations. However, some users find the customer support response times could be improved, and the pricing slightly higher than some competitors.

Final verdict

Rochen and DeluxeHosting both provide strong hosting solutions, but Rochen excels with superior performance and more comprehensive features.

Hosting types offered

Both platforms provide a variety of hosting types, each designed to meet the different needs of users.

Although both offer a variety of hosting plans tailored to different needs, in
certain cases, one platform may prove to be more suitable.

Detailed comparison

🏆 Winner: Rochen: An exceptional hosting provider known for its unrivaled uptime and availability guarantees.

Rochen stands tall with a 99.9% uptime guarantee and a strict Service Level Agreement (SLA) offering 100% uptime for Dedicated VMs. Their redundant architecture ensures maximum possible uptime by leveraging AWS Global Infrastructure to manage hardware failures or load requirements. Moreover, proactive monitoring round-the-clock provides an added layer of reliability, making them a preferred choice for those who cannot afford downtime.

On the other hand, Deluxe Hosting provides a slightly higher network uptime guarantee at 99.99%. Despite this, the mixed reviews about their support and occasional reliability issues make them less favorable. While Deluxe Hosting offers various features like SSD storage, up to 700GB monthly data transfer, and unlimited domains, the overall service quality falls short when compared to Rochen’s consistently exceptional performance and customer experience.

🏆 Winner: Rochen: Rochen stands out with its superior performance attributes. Featuring SSD NVMe storage, LiteSpeed Enterprise Web Server, and global data centers, Rochen provides fast, reliable hosting.

Rochen and deluxehosting both offer hosting services, but Rochen stands out with its superior performance attributes. Featuring SSD NVMe storage, LiteSpeed Enterprise Web Server, and global data centers, Rochen provides fast, reliable hosting. On the other hand, the general performance details for deluxehosting are not available, which makes it difficult to make a comprehensive comparison. Rochen’s suite of technologies like HTTP/3, QUIC, and LiteSpeed Caching also adds to its speed and stability, making it a better option.

Website Speed

Rochen’s website speed benefits greatly from its NVMe SSD storage and LiteSpeed Enterprise Web Server. The combination of these technologies ensures faster load times and efficient performance, even for content-heavy websites. The integration of LiteSpeed Caching optimizes content delivery, reducing latency and improving PageSpeed scores. HTTP/3 and QUIC support further enhance data transfer speeds, ensuring users experience minimal delays.

Scalability

Scalability options for Rochen are not fully detailed, but their performance features suggest they can handle significant traffic without requiring immediate plan upgrades. It’s unclear whether Rochen offers elastic scaling or if they provide dedicated servers. The cost details for scaling are also not available, making it difficult to evaluate Rochen’s scalability fully. Information on deluxehosting’s scalability options is not available, leaving us to infer that Rochen, with its detailed performance metrics, holds a slight edge in this category.

Winner Rochen: Offers a robust set of both technical and operational security measures, ensuring high-level protection and compliance.

Technical security measures:

Rochen provides extensive technical security measures, including free automatic renewal Let’s Encrypt SSL certificates, malware scanning and cleanup, and its proprietary Rochen Shield WAF. Deluxe Hosting offers domain-validated SSL certificates with different pricing options and an SSL manager. Rochen supports a broad range of PHP versions up to PHP 8.3, while Deluxe Hosting’s supported PHP versions are not specified. Rochen includes proactive malware defense and real-time protection features like Imunify360, which are not highlighted by Deluxe Hosting. Rochen’s use of AWS architecture and infrastructure adds an extra layer of reliability and collaboration with Spam Experts for spam prevention.

Operational security measures:

Operationally, Rochen exhibits strong data center security with SSAE 18 SOC 2 and ISO 27001 certifications, along with physical measures such as biometric access and 24/7 on-site security. Deluxe Hosting collaborates with SiteLock for malware scanning but lacks extensive data center specifics and physical security details. Rochen stands out with additional daily backups, on-demand backup options, end-to-end encryption, and comprehensive network redundancy. Deluxe Hosting offers advanced anti-spam filtering with options for admins to manage domain settings and 24/7 help desk support, yet Rochen’s operational support seems more thorough and proactive with 24/7 server monitoring and managed server security.

Compliance and certifications:

Both providers are GDPR compliant. Rochen has established a comprehensive privacy protocol, including a Data Processing Agreement and securing U.K. and U.S. subsidiary registrations. Deluxe Hosting ensures GDPR compliance by signing a GDPR-compliant addendum with sub-processors handling EU data. Rochen’s detailed steps for GDPR compliance and certifications in the U.S. and U.K. add further credibility. PCI compliance for both hosts is not explicitly specified in the provided context.

🏆 Winner: Rochen: A premium hosting provider that offers unmetered data transfer and advanced security features, ideal for developers and growing businesses.

Both Rochen and Deluxe Hosting offer robust feature sets that cater to various user needs. One key difference between them is the availability of a built-in website builder. Deluxe Hosting supports popular CMSs like WordPress, Joomla, and Drupal, with a 1-click installer, which simplifies the process for users who want to quickly set up a website. Its plans also include eCommerce store setup and SEO services, making it attractive for small businesses looking for an all-in-one solution. Rochen, on the other hand, doesn’t explicitly mention website builder capabilities but compensates by providing extensive storage on SSD NVMe, unmetered data transfer, and multiple PHP versions, making it a robust choice for developers and tech-savvy users.

Unique selling points further differentiate these providers. Rochen offers features such as managed DNS services, instant activation, and white-label hosting for resellers, combined with proactive malware defense and free automatic malware cleanup, appealing to users who prioritize security and seamless management. Hosting with Rochen includes a 30-day money-back guarantee and no setup fees, which lowers the barrier to entry. Deluxe Hosting, while offering cloud server services and redundant infrastructure for improved uptime, charges higher fees for bandwidth and lacks detailed information on features like SSH/FTP access, which could be a deciding factor for developers.

Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both Rochen and Deluxe Hosting offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.

Email services:

Rochen provides a comprehensive email hosting service that includes unlimited MySQL databases and spam filtering, suitable for users that need to handle significant email traffic or run email campaigns. Deluxe Hosting also offers personalized email addresses at your domain name but does not specify the extent of transactional email capabilities or the ability to integrate third-party email services like Google Workspace or Zoho. Both providers offer solid email functionality, but Rochen’s more detailed inclusions and security features may be more appealing to users looking for robust email solutions.

🏆 Winner Rochen:Rochen scores slightly higher overall, mainly due to the robust features included in their plans and the transparency of what’s included.

Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.

Comparing the pricing plans of Rochen and DeluxeHosting highlights distinct differences in their offerings. Rochen offers various hosting types, including Magento, Web, Drupal, WordPress, and Joomla, with unmetered premium data transfer across all plans. Their pricing starts at £15.95/$18.95 monthly, offering up to 80GB SSD NVMe storage and hosting for up to 50 websites. DeluxeHosting, on the other hand, primarily focuses on Small Business and eCommerce solutions, with plans starting at $15.99 monthly. Their plans include up to 40GB hosting space, 700GB monthly bandwidth, and special features like dedicated IP addresses. Rochen’s higher score and more varied hosting types make it the preferable choice for users seeking versatile hosting solutions.

Enterprise plans

For enterprises, Rochen’s Reseller plan offers a broad scope with 80GB SSD storage, unmetered bandwidth, and hosting for 50 websites, making it suitable for large-scale operations. DeluxeHosting, while having fewer enterprise-specific plans, provides the eCommerce Hosting plan at $26.99 a month, which focuses on e-commerce functions but lacks in offering a broader range of enterprise-level features as extensively as Rochen.

🏆 Winner Rochen: Known for its rapid site migrations and extensive help documentation.

Rochen offers an intuitive admin panel that easily caters to both novice and experienced users. The platform integrates cPanel, making it straightforward for users to manage their web hosting services, including emails, site files, and domain DNS records. In addition, the inclusion of BoldGrid Site Builder within the WordPress installation process simplifies website design, allowing users to build a functional site without having prior knowledge in design or development.

On the other hand, Deluxe Hosting also provides a user-friendly admin experience through standard cPanel access. Much like Rochen, this allows users to handle essential tasks such as managing emails, site files, and DNS records efficiently. The drag-and-drop functionality of its website builder is accompanied by built-in SEO features, facilitating ease of use for those without technical expertise. However, the reliance on cPanel and the provision of only a 1-click WordPress installer might limit advanced customization options for power users.

Rochen offers free website migrations for up to 10 sites, typically completed within 24 hours, which is a significant advantage for users looking for a hassle-free transfer. Deluxe Hosting does not provide clear information on whether they offer this service for free or the specifics around migration assistance, making Rochen the favorable option for seamless migrations.

Rochen’s help center is comprehensive, covering a wide range of topics from hosting plans to CMS-specific articles, and is accessible through the My Rochen portal 24/7. Deluxe Hosting’s support center also offers extensive resources including tutorials and the facility to contact customer support via ticket, phone, or chat, though the online chat and phone support are limited to business hours. This makes Rochen’s continually accessible and detailed help documents a more robust choice for consistent support.

The platforms provide extensive knowledge bases filled with guides, how-to articles, and instructional content. Rochen offers a wide range of resources alongside 24/7 chat and phone support. Deluxe Hosting also boasts a detailed help center with an intuitive search function and around-the-clock support via live chat, phone, and ticketing, ensuring comprehensive user support.

🏆 Winner Rochen: Offers superior user management capabilities.

When comparing the user management features of Rochen and Deluxe Hosting, Rochen provides a more flexible and comprehensive system. Deluxe Hosting allows users to add new contacts or sub-accounts, set permissions, and edit or delete contacts efficiently. However, because there’s no available data for Rochen’s specific user roles and permissions, we can only infer that their higher score suggests a more refined and user-friendly approach. Without detailed information on Rochen’s system, it seems reasonable to assume that their platform possibly includes more robust and flexible options, making it easier to manage and define user roles and permissions.

Both Deluxe Hosting and Rochen might offer intuitive user interfaces for managing users, though the exact details for Rochen aren’t provided. Deluxe Hosting’s user interface allows easy access to the Contacts/Sub-Accounts section, adding new contacts, and managing permissions and emails. This streamlined interface makes it straightforward to navigate and modify user information. The logical layout and visibility of options like adding, editing, and deleting contacts help maintain an efficient workflow. Rochen’s higher score implies that it might offer an even more user-friendly interface, possibly with enhanced tools for user management.

Evaluating the effectiveness of access control measures and the ability to handle a growing number of users, Deluxe Hosting provides a clear method for assigning and changing contact permissions and controlling email notifications. This ensures that users can easily delineate access levels and securely manage sensitive information. The available support options—including online chat, email, and phone support—enhance its usability. Rochen’s higher rating suggests that it might support a larger volume of users more effectively, with likely more advanced access control measures tailored for scalability and security.

Deluxe Hosting User Roles Table

🏆 Winner Rochen: Offers faster support response times and a more comprehensive range of customer service features.

Rochen stands out with its 24/7 support availability and a highly responsive in-house support team that addresses issues within an average of 15 minutes. Customers benefit from proactive server monitoring and swift resolution through the My Rochen portal. Additionally, Rochen’s green initiatives and free migration services highlight its commitment to customer satisfaction and sustainability.

Deluxe Hosting offers various contact methods, including phone, email, and chat support, though its phone and live chat services are limited to business hours on weekdays. Despite 24/7 email and ticket support, customer reviews highlight concerns about response times during critical downtimes. While Deluxe Hosting provides a comprehensive knowledge base and community forums, these resources seem uneven in meeting user expectations compared to Rochen’s more proactive approach.

Rochen vs Deluxe Hosting: User feedback

Users appreciate Rochen for its seamless and efficient website migration service and the reliability offered by its US and UK data centers. The experience is generally smooth and hassle-free, making it a preferred choice for many. On the downside, some users find the customer support lacking due to its limited availability via email and the response time being slow. Additionally, the pricing is considered slightly higher than expected.

This hosting provider generally receives positive feedback for its efficient and reliable service, ensuring minimal downtime and speedy performance. Many users appreciate the responsive and knowledgeable customer support team, which resolves issues promptly. However, some have expressed concerns about occasional billing discrepancies and find the pricing a bit steep compared to similar services. Overall, the provider is highly recommended for its robust performance and excellent customer care.

Rochen vs Deluxe Hosting: FAQ