Siteground vs One.com: guide for 2024

Final verdict

Looking over SiteGround vs. one.com, both providers excel in different areas tailored to varied user needs.

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  SiteGround (Overall grade: 8.8)
  
  
  delivers exceptional performance with a 99.99% uptime and fast response time of 0.207 seconds. Their extensive WordPress features, including free SSL, CDN services, autoupdates, and super-fast caching options, make them ideal for WordPress users, agencies, and high-traffic websites. Superior customer support with a 98% satisfaction rate and seamless scalability options enhance its appeal, although some users find the renewal prices steep. With robust security measures such as a smart web app firewall and AI anti-bot system, SiteGround provides peace of mind for users seeking reliability and high performance.
  
• 
  One.com (Overall grade: 7.9)
  
  
  stands out with user-friendly tools and affordable hosting plans, making it a solid choice for beginners and small businesses. They offer 24/7 support, unlimited email accounts, and an easy-to-use website builder, ensuring hassle-free management for new users. While not as feature-packed as SiteGround, one.com includes practical offerings like three months of free hosting and comprehensive security with daily backups and malware protection. However, it lacks some advanced functionalities, such as the extensive caching and speed optimizations found in SiteGround, and users report occasional performance hiccups and upselling. Despite these drawbacks, one.com remains an attractive option for simple websites and budget-conscious users.
  

Hosting types offered

Both platforms provide a variety of hosting types, each designed to meet the different needs of users.

Although both offer a variety of hosting plans tailored to different needs, in
certain cases, one platform may prove to be more suitable.

Detailed comparison

🏆 Winner SiteGround: Unmatched uptime with exceptional customer service.

SiteGround stands out with a 99.99% actual uptime over nearly two months, showcasing exemplary stability. While they offer a 99.9% uptime guarantee, they back it with generous compensation if downtime exceeds the limit. The performance is further demonstrated by a lightning-fast response time of 0.207 seconds and seamless handling of high user traffic. Customers can also benefit from the geographical variety of data centers for optimized speed.

One.com offers a strong 99.99% uptime guarantee, but without specific compensation details for general hosting. They support daily backups and malware scanning, ensuring a secure hosting environment. While their support via chat and email is available 24/7, the lack of phone support can be a drawback. Consequently, SiteGround’s comprehensive offering in uptime, compensation, and customer support makes it the superior choice.

🏆 Winner
SiteGround: Superior performance and advanced features for website hosting.

In terms of general performance, SiteGround utilizes premium Google Cloud infrastructure coupled with fast SSD persistent storage, ensuring optimal site speed and high redundancy. Their custom implementations of PHP and MySQL significantly enhance load times, and they include static and dynamic caching via NGINX Direct Delivery and SuperCacher. SiteGround also offers a free CDN service with over 170 global edge locations, connected through Google Cloud, while One.com provides basic high-performance servers with fast load times and daily backups. Though One.com has daily backups and automatic malware scanning, SiteGround excels with seamless automatic updates and comprehensive caching methods.

Website Speed

SiteGround provides ultrafast server setups that cut the TTFB, making pages load 30% faster on average. This speed is bolstered by the integration of the latest technologies like Brotli, HTTP/2, and TLS 1.3. Furthermore, SiteGround includes a preinstalled Speed Optimizer plugin for added media and front-end optimizations. On the other hand, One.com achieves excellent speeds through high-performance servers and SSD storage but lacks the extensive caching options and advanced technologies that SiteGround offers for optimizing website speed.

Scalability

SiteGround offers highly scalable plans, also featuring a dedicated Cloud hosting option starting at $100 per month. The scaling process is seamless, allowing easy upgrades as site demands grow. Meanwhile, One.com provides various scalable plans but doesn’t detail any automatic scaling process. Their top-performing VPS hosting is still labeled as ‘coming soon,’ leaving comprehensive scaling options a little vague. Upgrades are available but without clear indications of dedicated servers or automatic scaling.

🏆 Winner one.com: It offers a robust set of security features, making it a reliable choice for secure website hosting.

Both SiteGround and one.com, have notable differences in their approaches to technical and operational
security, as well as in their compliance with regulations.

Technical security measures:

SiteGround implements various technical security features, including a smart web application firewall that receives constant updates and an AI anti-bot system blocking millions of threats daily. By comparison, one.com provides daily backups and malware/DDoS protection, automated vulnerability scans with auto-patch, and SFTP for secure file transfers. Both services include daily backups and free SSL certificates. SiteGround offers additional layers of security through distributed backups managed via Google Cloud. Both platforms also ensure secure connections by providing SSL certificates.

Operational security measures:

SiteGround’s 24/7 system administration and automatic updates for WordPress & WooCommerce enhance operational security. They also offer daily backups with up to 30 copies stored, and custom security solutions against specific application vulnerabilities. one.com benefits from two-factor authentication, domain lock features, and visual testing for managed WordPress users. one.com’s SMS alerts for suspicious activities add an extra layer of security for email accounts. SiteGround includes automatic WordPress and WooCommerce updates, as well as daily backups with easy restores.

Compliance and certifications:

One.com complies with GDPR and emphasizes protection via tailored cookie policies and data sharing practices. It does not specifically mention HIPAA compliance. SiteGround supports PCI compliance but does not offer PCI-compliant servers as a part of any hosting plan. GDPR compliance is not specified for SiteGround. Neither hosting provider specifically mentions compliance with HIPAA requirements.

🏆 Winner SiteGround: Comprehensive and reliable hosting with extensive WordPress features.

When comparing SiteGround and one.com, both host providers offer notable benefits and features tailored to different user needs. SiteGround stands out with its robust suite of WordPress-centric tools, such as free WP Installation, WP Migrator, and Autoupdates, making it an excellent choice for WordPress enthusiasts. This hosting provider also includes advanced features like SuperCacher for speed enhancement, Ultrafast PHP setup, and a free CDN service, which can be real game changers for websites that prioritize performance. On the other hand, one.com provides a simpler, budget-friendly alternative with equally impressive offerings like an easy-to-use Website Builder and scalable hosting plans. For users focused on security, one.com’s malware protection and DDoS features are significant advantages.

Both SiteGround and one.com provide user-friendly tools and free services to attract diverse audiences. SiteGround offers a range of features like free SSL certificates, Daily Backups, and a 30-Day Money-Back guarantee that might appeal to seasoned developers and businesses looking for reliability and support. SiteGround also excels with superior customer support, which is available 24/7 and reportedly has a 98% satisfaction rate. In contrast, one.com simplifies the process for beginners by including a free 3-month hosting period, unlimited email accounts, and free SEO tools in all their plans. One unique selling point for one.com is its simpler email hosting that enables quick setup, suitable for small businesses and individuals looking to manage their own email campaigns without added complexity.

Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both SiteGround and one.com offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.

Email services:

SiteGround offers comprehensive email hosting services, including free email accounts and a free email migrator. While they do not have specific transactional email capabilities, their hosting plans support extensive email hosting features suitable for campaign management. One.com also includes free email hosting in all plans, providing users with unlimited email accounts. They focus on ease of use, with no restrictions on transactional emails, making them a practical choice for smaller businesses and individual users. Neither provider includes third-party email services like Google Workspace or Outlook, ensuring users manage their email services through the provided hosting tools.

🏆 Winner: one.com: Offers a wide range of affordable plans with ample storage and useful features.

Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.

Comparing the pricing plans of SiteGround and one.com highlights one.com’s slight edge in terms of affordability and features. SiteGround offers a variety of plans with robust security, daily backups, and managed WordPress options starting at $3.99/mo., while one.com provides three months free on all its plans before converting to annual billing rates starting from $6.99/month. With more generous storage capacities and some free tools like an online shop builder, one.com proves to be slightly more cost-effective and feature-rich. Both providers offer green hosting solutions, but one.com’s broader range of included features gives it a notable advantage.

Enterprise plans

For enterprises, SiteGround offers robust cloud plans with higher memory, CPU cores, and priority support, ensuring high performance and reliability. Their “Super Power Plan” at $400/month includes 16 CPU cores and 20GB memory, standing out with high SSD space and extensive support. By contrast, one.com, while featuring plans with substantial CPU and storage, doesn’t currently match SiteGround’s highest tier offerings. They too provide robust support, unlimited bandwidth, and daily backups, making them a viable alternative for enterprises looking to balance performance with cost.

🏆 Winner
SiteGround: A user-friendly platform with extensive support and high customer satisfaction.

SiteGround and one.com both offer custom admin panels tailored for different user needs. SiteGround’s control panel is designed with simplicity in mind, featuring pinned help on every page and automated solutions. This ensures quick access to common tasks and troubleshooting tools for both technical and non-technical users. The admin interface is intuitive, providing seamless integration with various applications, and it offers advanced tools like a one-click staging environment on specific plans.

One.com’s control panel also emphasizes ease of use, integrating its Website Builder directly. It provides a straightforward interface where even non-technical users can easily manage their websites. The control panel allows direct access to essential features and services, including the 1-Click Install Tool for WordPress. This user-friendly design extends to the Website Builder, making it simple to start building a website without any coding knowledge.

Both SiteGround and one.com offer tools to assist with site migration, although the specifics differ. SiteGround provides a Free WordPress Migrator Plugin, allowing easy migration of WordPress sites at no cost. For more comprehensive support, they offer professional expert migrations for a fee of $30.00 per site. On the other hand, one.com offers free migration services as part of their Managed WordPress add-on, with additional support for manual migration. This ensures that users have multiple options to transfer their sites with minimal hassle.

The help center resources of both hosting providers are accessible and comprehensive. SiteGround offers an extensive Knowledge Base with how-to guides, frequently asked questions, and troubleshooting articles. Additionally, their pinned help feature ensures that relevant support articles are readily available. One.com’s Academy and Help Center provide in-depth guides, tips, and articles on various topics related to website management. Their help resources are well-structured, catering to both beginners and advanced users.

🏆 Winner: SiteGround: Superior user management features that accommodate a range of users and roles.

When comparing SiteGround and one.com, SiteGround exhibits greater flexibility in creating and defining user roles and permissions. SiteGround enables the addition of team members and collaborators with individual accounts and tailored permissions, while also allowing white-label clients to access Site Tools without encountering the SiteGround brand. The clear process for creating and managing various user roles, including the ability to customize specific tools accessible to each role, offers comprehensive user management. On the other hand, one.com’s user management is somewhat limited with only guest user creation mentioned and lacks detailed information on the breadth of role customizations or permissions.

SiteGround’s user management tools are integrated into a user-friendly interface, accessible via the Client Area, where users can manage roles, collaborators, and login details efficiently. The platform provides a step-by-step approach for role creation and assignment, enhancing usability. By comparison, one.com allows service management through a Control Panel but offers less clarity and detail on the user interface for role management. The process for creating a guest user is mentioned but not elaborated, suggesting a less detailed interface.

SiteGround ensures effective access control measures which accommodate a diverse and growing number of users efficiently. Its capability to assign specific roles to clients and collaborators, and provide white-label access, assists in maintaining a professional client experience. The detailed role assignment process also supports efficient user management as needs evolve. one.com’s guest user functionality implies some level of access control but lacks further detail, which may pose challenges in managing a growing user base with varied requirements.

SiteGround user roles table:

one.com user roles table:

(This table is omitted due to insufficient role information provided about one.com.)

🏆 Winner SiteGround: Delivers exceptional customer service with multiple support channels and high customer satisfaction.

SiteGround offers extensive customer support options, including 24/7 live chat, phone support, helpdesk tickets, and automated solutions. Their customer care team is known for being proficient and friendly, with an impressive 98% satisfaction rate among users. Additionally, SiteGround provides priority support to its highest-tier plan subscribers, ensuring faster response times from experienced agents.

On the other hand, One.com provides reliable 24/7 chat and phone support, along with email support that guarantees a response within 24 hours. One.com also supports multiple languages and includes a comprehensive help center and academy for self-service learning. While One.com is a solid option, it lacks some features like a chatbot and enterprise-level support that SiteGround offers.

User feedback

SiteGround garners consistently high praise for its exceptional customer support and user-friendly tools, frequently being described as reliable and straightforward to use. Users commend the fast and knowledgeable technical assistance, which is available through various channels like chat and phone, often highlighting the effectiveness and patience of support representatives. Despite these positive aspects, some users find renewal pricing relatively expensive and note that navigating to the support section can be cumbersome. Issues with specific features, such as webmail interface and certain plugins, are also mentioned, but overall, SiteGround is recommended for its strong support and ease of use, especially for beginners and small businesses.

The hosting provider receives mixed reviews, lauded for its affordability, user-friendly interface, and efficient 24/7 customer support. Users appreciate features like easy domain registration, a clean control panel, and hosting plans with useful tools like one-click installations for CMS platforms. However, some users face frequent upselling of additional services, occasional performance issues, and unexpected price hikes. While it’s ideal for beginners and simple websites, it may lack advanced functionalities and flexibility desired by more experienced developers.

FAQ