Web.com vs Accuweb Hosting: guide for 2024

Web.com vs Accuweb Hosting: Final verdict

Looking over Web.com vs. AccuWeb Hosting, it’s clear why both hosts are so popular. They have both hosted millions of
websites that run on WordPress for decades, building up a loyal customer base.

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  AccuWeb Hosting (Overall grade: 8.4)
  
  provides a comprehensive and reliable hosting experience. With a 99.9% uptime guarantee, supported by actual performance showing a perfect 100% uptime for a 7-day period, AccuWeb’s performance stands out. The average response time of 285ms ensures consistently quick access to sites. Advanced hardware, global datacenters, and robust security measures build a trustworthy hosting environment. Their extensive feature set, including daily backups, free premium SSL, and a free CDN, offers excellent value. The range of hosting types, user management capabilities, and ease of scalability makes it a versatile choice for diverse needs. Exceptional customer support, including free website migration and dedicated enterprise support, further enhances their attractiveness.
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  Web.com (Overall grade: 7.3)
  
  is a solid hosting provider, particularly suited for those needing a user-friendly setup and strong initial offerings. They guarantee a 99.9% uptime with actual performance of 99.83% over a month, and server response times reported to be up to 70% faster for content-rich sites. With features like unmetered bandwidth, nightly automatic backups, and 24/7 customer support, Web.com ensures a reliable and secure hosting solution. Despite its strong points, Web.com falls short in areas such as lacking cloud and VPS hosting and the absence of certain advanced features like free website migration. The platform’s higher renewal rates and limited types of SSL offerings might also be a drawback for some users.

Hosting types offered

Both platforms provide a variety of hosting types, each designed to meet the different needs of users.

Although both offer a variety of hosting plans tailored to different needs, in certain cases, one platform may prove to be more suitable.

Detailed comparison

🏆 Winner AccuWeb Hosting: Exceptional uptime and consistent performance make AccuWeb Hosting the preferred choice.

AccuWeb Hosting provides an uptime guarantee of 99.9%, supported by actual performance showing 100% uptime over a 7-day period. Response times average 285ms, ensuring quick access to your site. They use advanced hardware and configurations, which translate into a reliable and efficient hosting experience. Their global datacenters and comprehensive security measures add another layer of trustworthiness.

Web.com offers high uptime with 99.9% guaranteed and an actual uptime of 99.83% over a month. Their server response times are up to 70% faster for content-rich sites. With unmetered bandwidth, SSL security, and nightly automatic backups, Web.com provides a solid hosting option for those needing reliability and speed. Their customer support is available 24/7 via multiple channels.

🏆 Winner
AccuWeb Hosting: Providing global server locations and comprehensive customer support.

When comparing the general performance of Web.com and AccuWeb Hosting, several factors stand out. Both offer fast hosting speeds, with Web.com boasting server response times up to 70% faster. However, AccuWeb Hosting’s pure SSD drives provide faster data access, leading to better overall performance. While Web.com has no mention of CDN availability, AccuWeb Hosting ensures swift responses globally with multiple server locations, including Denver, London, and Singapore.

Website Speed

Web.com’s upgrades like PHP 8.0 and OPcode Cache contribute to faster content display. Conversely, AccuWeb Hosting users frequently rate server speed as 5 out of 5. The latter’s multiple global server locations improve speed for local and international users alike. Both providers offer tools to optimize website load times, but AccuWeb Hosting’s advanced CPU/RAM options and LiteSpeed Webserver give it a slight edge in overall performance.

Scalability

Scalability is crucial for website growth. Web.com supports more than 99.5% of its customers’ bandwidth demands and offers scalable solutions for those outgrowing shared architecture. While specific upgrade costs are not disclosed, it seems to provide flexible options. AccuWeb Hosting also excels, offering various plans up to dedicated servers. They provide clear pricing starting at $3.99 per month and the capability to easily scale resources according to requirements, ensuring seamless growth without unexpected costs.

🏆 Winner AccuWeb Hosting: Offers a broader range of free and automated security features, making it a robust choice for diverse website needs.

Both Web.com and AccuWeb Hosting, have notable differences in their approaches to technical and operational
security, as well as in their compliance with regulations.

Technical security measures:

Web.com offers a variety of SSL certificates, from basic to Extended Validation SSL, while AccuWeb Hosting provides free basic SSL for all domains and premium SSL for the main domain upon request. AccuWeb also offers paid SSL plans with additional benefits. Both providers support the latest PHP versions, with Web.com specifically upgrading to PHP 8.0 and AccuWeb supporting multiple PHP versions. Web.com’s standout features include OPcode Cache and SiteLock Security Solutions, whereas AccuWeb includes DDoS protection, KernelCare, and a web application firewall (WAF).

Operational security measures:

Web.com’s operational security includes daily malware scanning, Content Delivery Network (CDN) through SiteLock, and CodeGuard for website backups and recovery. AccuWeb’s operational measures involve daily backups, a fully redundant platform with RAID setup, and proactive defense mechanisms. AccuWeb additionally offers server firewall and antivirus protection by default, while Web.com emphasizes automated WordPress updates and unmetered bandwidth for uninterrupted service.

Compliance and certifications:

Both Web.com and AccuWeb adhere to GDPR regulations, providing robust data protection and privacy. Web.com mentions PCI compliance with SiteLock for security scanning, while AccuWeb ensures PCI compliance for all websites dealing with transactions. HIPAA compliance is not specified for either provider.

🏆 Winner AccuWeb Hosting: Offers a broad spectrum of features, including comprehensive security measures and full SSH access with VPS plans.

Both Web.com and AccuWeb Hosting provide robust hosting solutions, catering to a variety of user requirements. Web.com offers an intuitive drag-and-drop website builder aimed at allowing users to create websites with minimal hassle. This can be especially beneficial for beginners or small business owners looking to establish an online presence quickly. Additionally, Web.com includes a free domain and SSL certificate for the first year, which can lower the initial cost for users.

Conversely, AccuWeb Hosting excels with its extensive feature set, encompassing advanced security protocols like DDoS protection, server firewall, and regular security patching. AccuWeb additionally provides daily backups and a free premium SSL, adding layers of security and data protection at no additional cost. The inclusion of free CDN to enhance website performance and the availability of SSH access with VPS plans makes AccuWeb a more versatile choice for tech-savvy users who require a more secure and customizable hosting environment.

Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both Web.com and AccuWeb Hosting offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.

Email services:

Web.com and AccuWeb Hosting both provide business email accounts, which is a significant inclusion for any professional online presence. Web.com’s email services encompass the basic needs of a business, whereas AccuWeb’s email hosting offers additional functionalities such as email forwarding, auto-responders, and sophisticated spam filters. Both providers include free business emails, but AccuWeb’s offering allows for a higher degree of customization and control, benefiting businesses with more complex email requirements.

🏆 Winner AccuWeb Hosting: Offering a diverse range of hosting plans with generous resources and additional features at competitive prices.

Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.

When comparing the price plans of Web.com and AccuWeb Hosting, each offers unique benefits. Web.com’s shared and WordPress hosting plans start at lower introductory prices but have higher renewal rates than AccuWeb. AccuWeb, however, provides more storage and bandwidth in their basic and premium plans, alongside free daily backups and website migration, making them an attractive choice for long-term commitments. Additionally, their VPS and Reseller hosting options offer robust resource allocations, making them ideal for high-traffic websites or reselling needs.

Enterprise plans

Web.com’s Premium Plan provides generous storage and unlimited FTP accounts, making it suitable for enterprises with multiple websites, albeit at a higher renewal cost. AccuWeb’s Enterprise Pro ++ offers substantial resources such as 2 vCPUs and 1.5 TB bandwidth, complemented by free daily backups and migration, establishing it as a robust choice for larger businesses seeking comprehensive hosting solutions. AccuWeb’s competitive pricing and included features make it the preferred option for enterprise-level needs.

🏆 Winner AccuWeb Hosting: Provides user-friendly setup and comprehensive support resources.

Web.com offers a drag-and-drop website builder and managed WordPress with automatic updates, ensuring ease for both technical and non-technical users. Its admin panel provides a centralized dashboard for monitoring website performance and managing administrative tasks. With the support of 24/7 customer service, users can get assistance via live chat, email, or phone. The tool lineup helps users set up email accounts, domains, and other functionalities with minimal hassle.

AccuWeb Hosting uses a standard cPanel with one-click installation for applications like WordPress, Joomla, and Drupal. The cPanel based hosting makes managing different facets of a website straightforward, from adding content to performing advanced technical actions. Both seasoned web admins and beginners can appreciate its intuitive interface. Live chat and phone support are available every hour of the day from Monday to Saturday, and comprehensive 24/7 customer support ensures users receive timely assistance.

Web.com does not explicitly offer free website migration services, making it less convenient for users looking to switch from another provider. AccuWeb Hosting stands out by offering free migration, handled by data specialists. They provide a temporary URL for your approval before making the switch, which makes the transition seamless. This free service adds considerable value for users concerned about the complexities of migration or potential downtime.

Both providers have extensive help center resources. Web.com’s support includes a Knowledge Base filled with articles, step-by-step instructions, and expert assistance. AccuWeb Hosting offers a similarly extensive knowledgebase along with 24/7 customer support through various channels, including a ticket system for more complex issues. Their resources and live chat support ensure that users can find answers and get help whenever needed.

🏆 Winner
AccuWeb Hosting: Superior user management capabilities with enhanced flexibility and control.

Web.com provides a straightforward approach to managing user roles and permissions, allowing users to add and edit account contacts with ease. The platform offers two user roles: Administrative and Technical. Administrative users have broad control over the account, including managing other users, products, and billing information, while Technical users are limited to managing products and services. AccuWeb Hosting extends more flexibility by offering predefined user roles and the opportunity to create custom roles. This additional flexibility allows for more granular control and customization, better suiting diverse user needs.

The user interface for managing users on Web.com includes a user-friendly Account Manager where users can navigate to the Accounts and Users section to manage contacts and permissions. This centralized approach simplifies the process of adding or editing users. AccuWeb Hosting employs the Plesk control panel, widely regarded for its intuitive and efficient design. Plesk allows users to manage websites, applications, and email services seamlessly. The option to create custom user roles adds an extra layer of convenience and specificity in user management.

Both platforms have effective access control measures in place, ensuring secure and efficient management of a growing number of users. Web.com enables admins to manage user roles and permissions directly within the Account Manager, streamlining the process. AccuWeb Hosting, through Plesk, provides robust scalability and custom role creation, catering to the needs of growing businesses. This adaptability ensures that managing additional users remains efficient and controlled no matter the scale of operations.

Web.com user roles table:

AccuWeb Hosting user roles table:

🏆 Winner AccuWeb Hosting: Delivers exceptional customer support features like free website migration and consistent positive feedback.

Web.com and AccuWeb Hosting both offer ample customer support options. Web.com provides phone, email, live chat, and a ticket system with 24/7 product and technical support. They also have an extensive online help center for self-troubleshooting. However, they do not offer dedicated enterprise support.

AccuWeb Hosting, apart from providing 24/7 phone, live chat, and ticket support, excels with additional features like enterprise technical support and free website migration services. Their fast first response times and excellent customer reviews underscore their reliability. Offering free daily backups and SSL certificates gives them a competitive edge.

Web.com vs Accuweb Hosting: User feedback

Overall, users appreciate the hosting provider for its comprehensive service that includes domain purchasing, website hosting, and development, making it a convenient one-stop solution. However, there are concerns about limitations on hosting unlimited domains, which can be a significant drawback for users managing numerous websites. Additionally, the cost of individual website software is considered prohibitive by some, especially for those who already have lifetime licenses for third-party software. Despite these issues, the service is generally seen as satisfactory.

AccuWebHosting receives largely positive reviews for its reliable service, user-friendly cPanel, and robust features, making it a great option for beginners and small websites. Numerous users appreciate the high uptime, responsive customer support, and affordability. However, many express concerns about the company’s practice of coercing free users to leave reviews, which some view as dishonest. Additional minor complaints include occasional slow customer support response times, limitations on the free service, and some difficulty navigating technical aspects without live, real-time assistance.

Web.com vs Accuweb Hosting: FAQ