Web.com vs Justhost: guide for 2024

Final verdict

Looking over Web.com vs. JustHost, both have their pros and cons, but they cater to slightly different user needs.

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  JustHost (Overall grade: 7.4)
  
  
  offers an impressive range of hosting types, including cloud, VPS, and dedicated hosting, which makes it suitable for users who plan to scale their operations or require high performance for eCommerce and high-traffic websites. Improved uptime at 99.95% and unmetered bandwidth ensure reliability, though the average server response speed of 971ms and the lack of comprehensive backup for basic plans are areas needing improvement. With features like SSH access, unlimited email accounts, and a free script library for one-click installations, JustHost simplifies website management for both beginners and advanced users. Their customer support, available 24/7, ensures assistance is always at hand, enhancing its value despite slightly higher renewal rates.
  
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  Web.com (Overall grade: 7.3)
  
  
  shines with its strong uptime guarantee of 99.9% and remarkable customer support available through multiple channels. It excels in server performance with faster response times and advanced speed-boosting technologies like PHP 8.0 and OPcode Cache. Web.com’s drag-and-drop website builder is beginner-friendly, and its various SSL certificate options enhance security. While it lacks the variety of hosting types offered by JustHost and certain advanced user management features like SSH, its robust WordPress and Ecommerce hosting options make it a solid choice for agencies and media-rich websites. The inclusion of business email and extensive support, along with a free domain for the first year, provide good value for new users.
  

Hosting types offered

Both platforms provide a variety of hosting types, each designed to meet the different needs of users.

Although both offer a variety of hosting plans tailored to different needs, in
certain cases, one platform may prove to be more suitable.

Detailed comparison

🏆 Winner
Web.com: Offers a superior combination of uptime reliability, server performance, and customer support.

Web.com provides a 99.9% uptime guarantee backed by a service level agreement, with actual uptime recorded at 99.83%. They stand out with 24/7 monitoring, faster server response times, and extensive customer support, available via chat, phone, email, and ticket. The unmetered bandwidth and nightly automatic backups add to Web.com’s reliability.

JustHost offers an impressive uptime of 99.95%, but their average server response speed of 971ms falls short compared to industry standards. Customer support is available, but only premium plans receive complete backup automation. Despite a reliable uptime, JustHost has challenges with server speeds and limited automatic backups, making Web.com a preferred choice overall.

🏆 Winner Web.com: Providing faster server response times and superior upgrades for enhanced performance.

When comparing the general performance of Web.com and Just Host, Web.com edges out with its faster hosting speeds—up to 70% quicker server response times supported by PHP 8.0, OPcode Cache, and MySQL 8—all contributing to more efficient data management and display. Just Host, on the other hand, employs high-performance quad processor servers and a UPS power backup but offers standard performance across most plans other than its Pro Plan. Both offer unmetered bandwidth and various caching methods, although detailed caching specifics are not provided for Just Host’s shared plans. Web.com scores higher in implementing speed-boosting technologies, whereas the quad processor servers of Just Host aim to ensure stability and basic performance across its platform.

Website Speed

Web.com focuses on ensuring faster loading times through advanced upgrades like PHP 8.0 and OPcode Cache, resulting in improved performance metrics. Customers experience smoother and quicker navigation, particularly when managing WordPress sites with WP-Admin. In contrast, Just Host’s standard hosting plans do not explicitly mention speed-boosting technologies, except for dedicated hosting featuring write-back caching. Thus, for website speed, Web.com holds a noticeable advantage.

Scalability

Web.com supports a high percentage of bandwidth demands and provides scalable solutions for customers needing more than the shared infrastructure. Specific details on dedicated servers aren’t disclosed. Just Host offers a more segmented approach with instant VPS and dedicated hosting provisioning and options to upgrade storage with high-performance SAN. Scaling costs for both providers are not clear, but Web.com seeks to accommodate broader scalability needs, maintaining ease of use for growing businesses without in-depth cost details.

🏆 Winner Web.com: Web.com provides a comprehensive range of security features tailored for various needs.

Both Web.com and Just Host, have notable differences in their approaches to technical and operational
security, as well as in their compliance with regulations.

Technical security measures:

Web.com offers an extensive selection of SSL certificates, including Essential, Premium, Wildcard, Extended Validation, and Unified Communications Certificates. It supports the latest PHP 8.0 for faster content display and enhanced performance, while Just Host supports PHP 5 and 7. Both providers offer malware scanning and removal through SiteLock, but Web.com includes additional security features like OPcode Cache, MySQL 8, and CodeGuard for backups. Just Host offers basic PHP versions and spam protection with Spam Assassin.

Operational security measures:

Web.com features a 99.9% uptime guarantee and unmetered bandwidth. SiteLock is bundled with multiple plans including malware scanning, CDN, and a security seal, ensuring robust security operations. Just Host also offers SiteLock with daily vulnerability scanning, automated malware removal, and a dynamic security badge for customer confidence. Both hosts provide email alerts for potential threats, although Web.com extends its security operations with automatic WordPress updates.

Compliance and certifications:

Both Web.com and Just Host comply with GDPR regulations, ensuring personal data protection. Web.com adheres to PCI compliance, while Just Host does not explicitly specify PCI compliance. HIPAA compliance is not mentioned for either provider.

🏆 Winner: Just Host: A dependable hosting provider offering an extensive range of features for various user needs.

When comparing Web.com and Just Host, both providers offer robust features, but Just Host has a slight edge. Web.com provides a solid hosting experience with features like a drag-and-drop website builder and unmetered bandwidth across all plans. Its inclusion of business email, Ruby, Python, and PHP5 support makes it a versatile option. However, it lacks explicit mention of SFTP/SSH, which could be a drawback for users who prioritize secure file transfers. Web.com’s first-year free domain and SSL certificate, along with 24/7 customer support, make it appealing to those seeking straightforward web hosting without hidden costs.

Just Host, powered by Bluehost, stands out with its more comprehensive feature set. In addition to a free domain and unmetered disk space, Just Host offers SSH access, which adds an extra layer of security for developers and advanced users. The provision of unlimited email accounts, over 1-click app installations, and marketing tools like Google AdWords and Microsoft Advertising credits further enhance its value. The enhanced cPanel and options for both VPS and dedicated hosting also cater to those with more advanced hosting needs, making Just Host a versatile and scalable choice for various users.

Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both Web.com and Just Host offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.

Email services:

Both Web.com and Just Host offer email hosting, but Just Host allows for unlimited email accounts with POP3/IMAP support, giving users more flexibility to manage their communications. Web.com’s email service includes business email, which is great for professional use. Neither provider mentions reselling third-party email services, but Just Host’s broader email support may be more attractive for users with extensive email marketing and management needs.

Winner Just Host: Offers competitive pricing and extensive features ideal for a wide range of hosting needs.

Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.

Comparing the pricing plans of Web.com and Just Host reveals notable distinctions. Web.com offers more budget-friendly introductory rates for its Shared and WordPress hosting plans, starting at $2.95/mo and $2.75/mo respectively. Just Host has higher ongoing monthly rates but throws in more storage and unlimited email storage, even at their Basic Plan level. Just Host’s plans also come with unmetered website space and bandwidth, compared to Web.com’s defined storage limits. Additionally, Just Host offers comprehensive automated backups and a dedicated IP in its higher-tier plans, features not present in Web.com’s offerings.

Enterprise plans

For enterprise needs, Just Host’s Pro Plan offers greater overall value with dedicated IP, unlimited website space, and higher limits on MySQL databases, along with extensive support and security features like automated backups and Positive SSL. Web.com’s Premium Plan remains a strong contender due to its lower price point and valuable features, but it lacks the advanced security and unlimited storage options present in Just Host’s offerings.

🏆 Winner: Just Host: A user-friendly hosting platform with integrated features that simplify website management.

Web.com offers its users a choice between a drag-and-drop website builder and a classic cPanel interface. The user interface is beginner-friendly, especially with the drag-and-drop builder that allows non-technical users to create websites effortlessly. For those opting for WordPress, Web.com’s automated WordPress installation and updates reduce the hassle of manual intervention. The hosting dashboard consolidates various administrative features such as email account setup and domain management, making it straightforward to manage website settings and performance analytics efficiently.

Just Host employs the industry-standard cPanel control panel for website and hosting management. cPanel is known for its intuitive design and ease of use, both for novices and advanced users. Installation of popular applications like WordPress and Joomla is streamlined with Just Host’s free script library, which enables one-click installations. The interface integrates tightly with hosting features, providing seamless navigation through various settings like email configuration, domain management, and usage statistics. This tight integration ensures users can optimize and promote their websites with minimal effort.

For site migrations, both Web.com and Just Host offer solutions to ease the process. Web.com provides managed WordPress hosting that includes automatic updates, significantly benefiting those transferring WordPress sites. However, specific details on migration tools or fees associated with Web.com aren’t provided. On the other hand, Just Host offers services that simplify the migration process using its SimpleScripts library for one-click installations. The documentation suggests a relatively uncomplicated and potentially cost-free migration experience depending on the scripts and applications involved.

The help centers of both Web.com and Just Host are equipped with comprehensive knowledge bases that include articles, tutorials, and other resources to assist users. Web.com offers 24/7 product support through various channels, including live chat, email, and phone. Its online resources consist of blogs, self-help guides, and expert assistance for technical support. Just Host also offers extensive support with knowledge base articles, phone, chat, and email support. Users have access to a plethora of tutorials and online help content, making it easy to troubleshoot and configure various aspects of their hosting accounts.

🏆 Winner Web.com: Comprehensive user management with flexible roles and permissions.

Web.com and JustHost both offer user management features catering to different needs, with Web.com providing administrative and technical roles that allow finely tuned account control. Web.com’s multi-user settings, including role-based permissions for administrative and technical contacts, offer a clear, structured approach to managing diverse tasks. Conversely, JustHost provides a single-tier user management system primarily through its cPanel, which consolidates various administrative functions but lacks distinct user roles. This makes Web.com more flexible for organizations requiring different access levels.

Web.com’s user interface is tailored for simplicity and clarity, with an Account Manager that centralizes user management tasks like adding, editing contacts, and updating billing information. The +ADD USER functionality streamlines the process of assigning roles. JustHost’s cPanel-based interface is also user-centric, designed for ease of use even for beginners, and facilitates a range of management activities from one centralized dashboard. Both platforms offer intuitive interfaces, though Web.com’s role-based management tools provide a more specialized experience.

In terms of access control, Web.com excels with its dual-role system that separates administrative and technical functions, enhancing security and efficiency when managing multiple users. This structure supports scaling user management seamlessly as the organization grows. JustHost, meanwhile, focuses on broad accessibility through features like FTP and SSH access. Though capable, it doesn’t match the specialized control offered by Web.com, making Web.com better suited for detailed, role-specific user management.

Web.com user roles table:

🏆 Winner
Web.com: A premier choice with exceptional support available around the clock.

Web.com and JustHost both provide a range of customer support options. Web.com’s services include 24/7 product support via phone, email, live chat, and a ticket system, alongside business consultants available during extended weekdays. Their technical support is always accessible, complemented by an online help center for self-support. In contrast, JustHost also offers 24/7 support through phone, chat, and email, but places additional importance on validation details like account and token validation. Both hostings ensure comprehensive customer assistance, but Web.com’s broader support channels and 24/7 monitored email support give it an edge.

Although both hosting providers deliver strong support systems, Web.com leads by offering a higher score and an extensive customer service array. While JustHost provides helpful customer-focused features, such as a 30-day money-back guarantee and a free domain for a year, its lack of certain support channels and a focus on validation procedures make it slightly less accessible. Overall, Web.com’s immediate assistance and round-the-clock available email support reflect its commitment to superior customer service.

User feedback

The hosting provider offers a comprehensive solution for purchasing domain names, hosting, and website building, making it highly convenient for users managing multiple domains and websites. Users appreciate the convenience of having all services bundled together, but some express concerns about the limitations on hosting unlimited domains and the cost associated with individual website software. Overall, the service is satisfactory and well-rated, though there is room for improvement in accommodating users with extensive hosting needs.

JustHost is praised for its simplicity and ease of use, making it a great option for beginners wanting to learn more about hosting and cPanel. Users appreciate its intuitive interface and reliable performance with minimal outages. The introductory pricing is highly attractive, offering significant savings for long-term commitments. However, some users feel that the regular pricing after the initial period can be steep, though still competitive.

FAQ