Web.com vs Mochahost: guide for 2024

Final verdict

Looking over Web.com vs. Mochahost, each provider offers unique strengths tailored to different user needs.

• 
  Mochahost (Overall grade: 8.2)
  
  
  provides extensive hosting options, including cloud, VPS, and dedicated hosting, which makes it highly versatile. It excels in performance with SSD and NVMe storage, a 1Gbit/s network, and advanced security measures like two-factor authentication and automated backups. Its 99.95% uptime guarantee and global data centers ensure reliable and speedy service. Customer support is robust, with 24/7 availability across multiple channels and free migrations, adding significant value. Its variety of hosting types and comprehensive resource scalability make it a compelling option for enterprises and high-traffic websites, alongside the environmental benefit of carbon-neutral hosting.
  
• 
  Web.com (Overall grade: 7.3)
  
  
  offers a more straightforward approach with services suited for beginners. Its drag-and-drop website builder and 1-click WordPress installation are user-friendly, ideal for those new to website management. It includes essential features like a free domain for the first year and a comprehensive email hosting service. However, it lacks certain advanced hosting types like VPS and dedicated hosting, limiting its scalability for growing businesses. The 99.9% uptime guarantee, while decent, falls short compared to Mochahost. The pricing structure is clear but can become expensive after the first year. Web.com is well-suited for smaller websites and users seeking an easy-to-navigate platform with essential features.
  

Hosting types offered

Both platforms provide a variety of hosting types, each designed to meet the different needs of users.

Although both offer a variety of hosting plans tailored to different needs, in
certain cases, one platform may prove to be more suitable.

Detailed comparison

🏆 Winner Mochahost: Superior uptime, global reach, and scalable services make MochaHost the preferred choice.

Web.com provides a 99.9% uptime guarantee but has a recorded actual uptime of 99.83%. It offers 24/7 monitoring, unmetered bandwidth, automatic backups, and SSL security, ensuring site reliability. Customer support is available around the clock via multiple channels, and pricing starts attractively low but increases significantly after the first year.

MochaHost guarantees 99.9% uptime with an industry-leading 99.95% for dedicated hosting, with compensation options for downtime. Featuring a global presence with data centers across several continents, it delivers scalability and high-speed performance with carbon-neutral hosting. Unlimited bandwidth, free SSL certificates, regular backups, and prompt customer service elevate its status, making it a strong contender in hosting.

🏆 Winner
Mochahost: Superior Speed and Scalability

Web.com and Mochahost both offer competitive hosting services, but Mochahost stands out due to its advanced technology and resource scalability. Web.com provides faster server response times (up to 70%) and several upgrades such as PHP 8.0, OPcode Cache, and MySQL 8. Mochahost, however, harnesses SSD and NVMe SSD storage, a high-speed 1Gbit/s network, and cutting-edge AMD EPYC CPUs. While Web.com guarantees 99.9% uptime, Mochahost slightly edges out with a 99.95% uptime guarantee and multiple global server locations, ensuring consistent global access. Both offer unlimited bandwidth, but Mochahost enriches the experience with free migrations and white-label options.

Website Speed

Web.com focuses on backend optimizations like PHP 8.0 and OPcode Cache, complemented by unmetered bandwidth and a 99.9% uptime guarantee. This ensures faster content display and reduced loading times. On the other hand, Mochahost utilizes SSD and NVMe SSD storage along with high-speed network connections to dynamically adjust to site traffic. With a 99.95% uptime guarantee and AMD EPYC CPUs, Mochahost offers exceptional load times and quick response rates. Hence, Mochahost may prove to be faster under varying traffic conditions.

Scalability

When it comes to scalability, Web.com can support more than 99.5% of customers’ bandwidth demands and offers scalable solutions for those who outgrow the shared architecture. However, Mochahost shines with its elastic cloud servers and resource adjustments on demand, allowing for seamless upgrades without manual interventions. While the exact cost of scaling is not specified for either, Mochahost provides a more flexible and automatically scalable hosting environment.

🏆 Winner Mochahost: Offers comprehensive security measures and unlimited SSL certificates without additional cost.

Both Web.com and Mochahost, have notable differences in their approaches to technical and operational
security, as well as in their compliance with regulations.

Technical security measures:

Web.com provides a range of SSL certificates including Essential, Premium, Wildcard, and Extended Validation while Mochahost offers free SSL certificates across all plans with strong encryption. Both support PHP 8.x, but Mochahost additionally supports PHP 7.x and 5.6. Web.com utilizes OPCache and MySQL 8 to enhance performance, whereas Mochahost employs HTTP/2 and HTTP/3, along with LiteSpeed webserver, to bolster security and speed. Mochahost also includes two-factor authentication and automated backups to ensure data integrity.

Operational security measures:

Web.com utilizes SiteLock for malware scanning and removal, CDN for faster load times, and CodeGuard for backups. Mochahost provides regular offsite backups, anti-virus and anti-spam measures, and robust firewall protections. Both furnish unmetered bandwidth and offer 24/7 customer support, but Mochahost offers additional features like secure FTP and SSH access, along with domain locking and privacy protection. Mochahost’s extra liability insurance adds another layer of security assurance missing from Web.com.

Compliance and certifications:

Web.com is GDPR and PCI compliant, offering confidence in its adherence to these standards. Mochahost highlights compliance with GDPR, PCI, and the EU-US Privacy Shield, although specific details are less clear. Web.com’s compliance extends to PCI through SiteLock’s scanning services. Neither provider specifies HIPAA compliance, indicating limitations in catering to healthcare-related businesses.

🏆 Winner
Mochahost: Superior features and flexibility for varied hosting needs.

Web.com and Mochahost both offer robust hosting options, but they highlight different strengths in their services. Web.com impresses with its easy-to-use drag-and-drop website builder, which is ideal for beginners who need a simple, user-friendly interface to build their websites quickly. Additionally, Web.com provides a free domain for the first year and includes a first-year SSL certificate, a great incentive for those starting fresh. Their hosting plans cater to a range of needs with variable storage and visitor limits, making it versatile for different users. Web.com, however, doesn’t explicitly clarify the availability of SFTP/SSH access, which could be a limitation for users needing secure file transfer and command-line management.

Mochahost wins with its extensive feature set and flexibility, making it suitable for more specialized or demanding hosting needs. It offers free migrations, managed Linux VPS, and dedicated hosting with a high uptime guarantee of 99.95%. Mochahost excels in providing SSH access by default, alongside FTP/SFTP, catering to users requiring secure server management. The availability of global hosting options, carbon-neutral hosting, and tailored server resources highlight Mochahost’s commitment to diverse and environmentally conscious solutions. With features like unlimited bandwidth, free SSL certificates, and regular backups, Mochahost accommodates a wide variety of user requirements more comprehensively than Web.com.

Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both Web.com and Mochahost offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.

Email services:

Both Web.com and Mochahost provide robust email hosting solutions. Web.com includes business email with its plans, facilitating professional communication directly tied to your domain. Mochahost offers unlimited email accounts and additional features like anti-spam and anti-virus protection, secure webmail login, and support for email campaigns through its hosting services. Both providers do not mention specific transactional email capabilities or reselling third-party services such as Google Workspace. However, the comprehensive email offerings make Mochahost a more versatile choice for users who prioritize extensive email features and security.

Winner Web.com: Offers diverse and competitively priced plans.

Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.

Web.com and Mochahost provide distinct hosting plans with various features tailored to different needs. Web.com offers more affordable starting prices for the first year on both shared and WordPress hosting but increases significantly upon renewal. It includes features like a free domain, SSL certificates, and business email in some packages. Mochahost, while having higher base prices, offers unlimited websites and bandwidth across all plans, with additional features like free migrations and weekly backups. Their shared plans also include various levels of virtual memory and vCPU cores for different business requirements.

Enterprise plans

Web.com offers plans suited for enterprises needing ample storage and bandwidth with their Premium Plans, priced at $16.99/month for both WordPress and shared hosting. These include SSL certificates and the option for multiple websites. Mochahost provides competitive options with their WP Professional and Ultimate Plans, offering unlimited NVMe SSD storage, the highest vCPU cores, enhanced RAM, premium daily backups, and extensive support options, priced at $24.90/month and $23.90/month, respectively.

🏆 Winner: Mochahost: Offers a seamless, scalable hosting experience with transparent pricing and round-the-clock support.

Web.com’s admin panel features a user-friendly, centralized dashboard designed to make website management accessible for everyone. The interface is streamlined, allowing users to monitor website performance, analytics, and carry out essential tasks like setting up email accounts or managing domains with minimal effort. It’s equally suited for both technical and non-technical users, providing a drag-and-drop website builder and a 1-click WordPress installation for quick, hassle-free setup.

Mochahost also prioritizes user accessibility in its admin panel, featuring a custom interface that leads to a faster setup process. Similar to Web.com, it offers 1-click WordPress installation through Softaculous. The platform’s near-instant setup post-payment and free, expert-led migrations stand out as significant advantages. Mochahost’s admin panel is designed to be user-friendly, supporting users of all skill levels and making website management straightforward and intuitive.

Both Web.com and Mochahost offer free migration services, but Mochahost adds more value by providing unlimited, expert-led migrations, including email transfers. Web.com offers support for migrating websites, but it lacks the free, unlimited aspect that Mochahost provides. Users who prioritize seamless migration experiences would find Mochahost’s offerings more comprehensive and accommodating, making the transition to their platform easier.

The platforms provide extensive knowledge bases filled with guides, how-to articles, and instructional content. Web.com offers a wide range of resources alongside 24/7 chat and phone support. Mochahost also boasts a detailed help center with an intuitive search function and around-the-clock support via live chat, phone, and ticketing, ensuring comprehensive user support.

🏆 Winner Mochahost: Efficient cPanel controls and extensive user management capabilities make it the preferred choice.

When comparing Web.com and Mochahost in terms of managing user roles, permissions, and accessibility, Mochahost provides a more extensive and customizable solution. Web.com offers straightforward administrative and technical roles, which are suitable for businesses needing basic user management. In contrast, Mochahost delivers the flexibility to control each cPanel’s access and features individually or through custom packages, affording greater precision in user role assignments. Mochahost’s approach allows for detailed parameter setting, such as bandwidth and disk space allocation, which can be advantageous for hosting multiple clients or complex projects.

The user interfaces and tools provided by both platforms further differentiate them. Web.com’s Account Manager features a simple interface where users can easily access roles and permissions, add new contacts, update billing info, and manage nameservers. This system is efficient for basic management tasks. On the other hand, Mochahost offers a more sophisticated setup with cPanel and WHM control. The ability to brand client cPanels and the inclusion of tools like Softaculous and Jetbackup add substantial value, particularly for reseller hosting or businesses that manage multiple websites.

Assessing access control measures, Web.com ensures clarity in user roles through its Account Manager, making it easy to see all contacts and their permissions. This basic setup is suitable for small to mid-sized businesses. Mochahost’s capabilities, enhanced through WHM, provide seamless scalability to manage a growing user base effectively. The support for unlimited resource upgrades and seamless transitions to dedicated servers bolster its ability to handle increased demand without compromising service quality. Additionally, 24/7 expert support ensures any issues related to user management are promptly addressed.

Web.com User Roles Table:

🏆 Winner
Mochahost: Offers comprehensive and round-the-clock customer support through multiple channels and boasts transparent pricing and a money-back guarantee.

Web.com and Mochahost provide extensive customer support options, ensuring users can get help whenever needed. Web.com offers technical support and product assistance 24/7, with support channels including phone, email, live chat, and a ticket system. Their Help Center is equipped with knowledge base articles for self-service.

Mochahost also offers round-the-clock support with live chat, phone, and support tickets. They provide additional perks like free migrations, SSL certificates, and a 30-day money-back guarantee. Customer reviews reflect high satisfaction with Mochahost’s fast response times and professionalism, making it a strong choice for those seeking reliable hosting and exemplary support.

User feedback

The hosting provider offers a comprehensive solution for purchasing domain names, hosting, and website building, making it highly convenient for users managing multiple domains and websites. Users appreciate the convenience of having all services bundled together, but some express concerns about the limitations on hosting unlimited domains and the cost associated with individual website software. Overall, the service is satisfactory and well-rated, though there is room for improvement in accommodating users with extensive hosting needs.

Mochahost is generally praised for its reliable uptime, affordability, and wide range of features, making it a strong choice for small businesses and budget-conscious users. The platform excels in cloud hosting for high-traffic websites and offers free SSL certificates, which are particularly beneficial for e-commerce sites. However, some users found it challenging to manage multiple WordPress blogs and mentioned that the pricing could be expensive depending on the plan. Customer support is noted as generally responsive, though there are occasional reports of slower service.

FAQ