Web.com vs Netim: guide for 2024

Web.com vs Netim: Final verdict

Looking over Web.com vs. Netim, both hosting providers offer valuable features that cater to different user needs.

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  Web.com (Overall grade: 7.3)
  
  provides a comprehensive hosting service with 99.9% uptime guarantee and unmetered bandwidth, making it an excellent choice for small businesses and entrepreneurs. The platform offers a range of tools catering to both beginners and advanced users, including a drag-and-drop website builder and automatic WordPress updates. Some notable strengths are its quick server response times, enhanced by technologies like PHP 8.0 and OPcode Cache, and versatile hosting plans. Web.com also includes SSL security and offers reliable customer support available 24/7. However, higher renewal rates after the first year can be a downside for some users.
• 
  Netim (Overall grade: 6.9)
  
  differentiates itself with strong uptime and availability, making it ideal for users who need a dependable hosting service. It prioritizes data sovereignty by housing all data in France and offers affordable, scalable hosting plans with SSD storage for faster load times. Netim specializes in ecommerce support with extensive PrestaShop resources and provides comprehensive security features, including anti-DDoS services and two-factor authentication. While Netim excels in performance and affordability, its customer support is limited to specific hours, and detailed information on user interface tools and scalability costs is less clear.

Hosting types offered

Both platforms provide a variety of hosting types, each designed to meet the different needs of users.

Although both offer a variety of hosting plans tailored to different needs, in
certain cases, one platform may prove to be more suitable.

Detailed comparison

🏆 Winner Netim: Firm uptime and superior availability set this hosting provider apart.

Web.com provides a solid hosting service with a 99.9% uptime guarantee, unmetered bandwidth, and SSL security. Their customer support is available 24/7 through various channels, and they offer a range of tools catering to both beginners and advanced users. The first year pricing is attractive, though renewal rates are significantly higher.

While Web.com offers reliable service with good support and additional features, Netim delivers stronger overall uptime and availability. This edge in performance makes Netim the better choice for users seeking a dependable hosting provider. The higher score reflects superior uptime monitoring, response times, and overall site stability.

🏆 Winner: Web.com : A reliable choice for small businesses and entrepreneurs.

Web.com offers significantly faster hosting speeds with server response times up to 70% quicker, supported by upgrades like PHP 8.0 and OPcode Cache for better content display and retrieval. It also guarantees 99.9% uptime and unmetered bandwidth, promising stable and efficient hosting. In comparison, Netim provides a range of plans with varying SSD storage and features but does not specify as many performance-focused improvements. Both offer MySQL 8.0, HTTPS, and optional WordPress, but Web.com prioritizes speed and scalability more clearly. Web.com lacks specific CDN details, while Netim doesn’t mention them either, leaving CDN quality unassessed for both.

Website Speed

Web.com excels in website speed with up to 70% faster server response times and key upgrades that improve loading times, such as PHP 8.0 and OPcode Cache. It demonstrates high performance based on Speed Index measurements, making it suitable for SEO and handling heavy website traffic. Netim, although offering SSD storage for all plans, provides less detailed information about specific speed enhancements and built-in caching methods. Web.com’s quick WP-Admin navigation also ensures a smoother user experience.

Scalability

Web.com supports more than 99.5% of customers’ bandwidth demands and offers scalable solutions for those who outgrow the shared architecture, although it does not specify if the scaling is automatic or requires plan upgrades. It’s an adaptable option for growing businesses but does not mention dedicated servers. Netim, on the other hand, provides scalable plans designed to accommodate evolving business needs, with options to upgrade or change plans within 30 days for a full refund if unsatisfied. However, detailed cost information for scaling isn’t available for both services.

🏆 Winner: Netim: Offers a robust suite of security features, including anti-DDoS services and two-factor authentication.

Both Web.com and Netim have notable differences in their approaches to technical and operational security, as well as in their compliance with regulations.

Technical security measures:

Both Web.com and Netim provide various SSL certificate options, including extended validation and wildcard certificates. Web.com supports PHP 8.0, while Netim supports the latest PHP versions, including PHP 8.3. Web.com incorporates Malware Scanning and Removal through SiteLock, and Netim has anti-DDoS services and a Web Application Firewall. Web.com offers MySQL 8 for enhanced security and performance, whereas Netim provides DNS Anycast Service and DNSSEC for fast and secure DNS responses. Additionally, Web.com provides website backup and recovery through CodeGuard, while Netim offers file recovery services and a rolling 7-day backup period.

Operational security measures:

Web.com includes features such as compliance scanning and a CDN for faster site loading as part of its SiteLock solutions. Netim offers two-factor authentication (2FA) and log-in alerts for enhanced account security. Web.com guarantees 99.9% uptime and unmetered bandwidth, allowing for consistent site availability. Netim ensures domain theft protection and Whois privacy, keeping personal data confidential. Web.com automatically updates WordPress sites, adding another layer of security, while Netim supports user-friendly control panels for better domain management.

Compliance and certifications:

Web.com adheres to GDPR regulations, ensuring robust data protection and privacy, and includes PCI compliance scanning through SiteLock. Netim guarantees full GDPR compliance with all data hosted in France; it is also likely to meet PCI standards given its insurance policy for Sectigo certificates. HIPAA compliance details are not specified for both providers.

🏆 Winner
Web.com: A versatile hosting provider with excellent uptime and robust features.

Web.com and Netim both offer a range of hosting plans tailored to various user needs. Web.com stands out with its guaranteed 99.9% uptime, unmetered bandwidth, and variety of hosting plans. The inclusion of a drag-and-drop website builder makes it user-friendly, especially for beginners who may not have technical expertise. The website builder facilitates easy customization, but for more complex builds, you may need additional coding knowledge. Web.com also provides a free domain and SSL certificate for the first year, which can be cost-effective for new website owners. The host supports multiple programming languages and offers specific plans tailored for WordPress users, making it a versatile option. On the downside, SSH/SFTP availability needs to be confirmed directly with Web.com.

Netim, in contrast, houses all data in France, appealing to users who prioritize data sovereignty. The use of SSD storage ensures faster load times, and its plans come with free Let’s Encrypt SSL certificates. Netim’s backup service spans a rolling 7-day period, which can be a crucial feature for restoring previous versions of a website. While Netim does not provide explicit information about a website builder, it does feature a user-friendly control panel, making it simpler for users to navigate and manage their hosting. Email hosting with various storage options and the availability of Sectigo certificates for enhanced security are two notable selling points. For users who only need PHP and MySQL support, Netim offers the latest versions. FTP/SFTP and SSH access require further inquiry.

Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both Web.com and Netim offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.

Email services:

Email services at Web.com provides business email hosting, which is included in all its plans. It supports the use of custom email addresses linked to your domain, useful for businesses needing professional communication channels. Conversely, Netim offers a tiered email hosting service, starting from 1 email address with 1GB of storage to 250 email addresses with 500GB of allocatable storage. This flexibility can cater to both small businesses and enterprises. Neither provider makes specific mention of transactional email capabilities or third-party email service integrations within the given context.

🏆 Winner: Netim: Comprehensive plans with strong features and affordability.

Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.

Netim offers a variety of web hosting plans starting from a free Lite plan, scaling up to a €9.00/month Premium plan, which covers up to 30 websites with 300GB SSD storage and 250 email addresses. Conversely, Web.com’s hosting plans start at $2.95/month and go up to $16.99/month upon renewal, tapping out at 10 websites with 40GB storage and various additional features like a free domain and SSL certificate for the first year. Netim leads in affordability and scalability, making it a valuable option for diverse hosting needs.

Enterprise plans

Netim’s Premium plan is tailored for enterprises, offering up to 30 websites, 300GB SSD storage, and 30 MySQL databases at €9.00/month (excluding VAT). In comparison, Web.com’s highest tier hosting plan supports 10 websites with 40GB storage for $16.99/month. Netim provides greater scalability and storage, making it a compelling choice for enterprise-level needs.

🏆 Winner Netim: Efficient hosting with a focus on multilingual customer support and security features.

Web.com utilizes a centralized hosting control panel that includes a drag-and-drop website builder, making it accessible even for non-technical users. The interface allows for effortless domain management, performance monitoring, and email account setup. Web.com’s WordPress Hosting offers an intuitive one-click installation feature, streamlining the process for users. Additionally, Web.com provides a variety of design templates within its website builder, catering to both beginners and experienced users.

Netim offers a user-friendly control panel known as Netim Direct, which features extensive settings for renewals, security, and domain name management. The inclusion of preinstalled CMS options, such as WordPress, allows users to pick a theme and start designing right away. The Netim control panel is designed to accommodate both English and French speakers, emphasizing its accessibility for a broader audience. Its straightforward layout makes it easy for users to manage their hosting services without requiring extensive technical knowledge.

Web.com provides tools for seamless migration, including a drag-and-drop website builder for easy site creation and migration. They offer managed WordPress services with automatic updates and one-click installations, simplifying the process. Netim, on the other hand, offers an email address migration tool and facilitates easy setups for WordPress and PrestaShop with a one-click install option. Both providers offer migration tools, but Netim’s email migration tool adds extra convenience for moving email accounts.

The platforms provide extensive knowledge bases filled with guides, how-to articles, and instructional content. Web.com offers a wide range of resources alongside 24/7 chat and phone support. Netim also boasts a detailed help center with an intuitive search function and around-the-clock support via live chat, phone, and ticketing, ensuring comprehensive user support.

🏆 Winner Web.com: Web.com offers more comprehensive user management features for hosting services.

Web.com allows users to define and manage user roles with flexibility, providing different levels of access depending on the user’s role. Administrative roles have full control, including the ability to manage products, services, and billing information, while technical roles have restricted access focused on managing products and services. This segregation of duties allows for streamlined operations and enhanced security. On the other hand, information regarding user roles and management capabilities for Netim is not available, making it challenging to compare their offerings comprehensively.

The user interface of Web.com for managing users is intuitive and well-organized. Users can easily log in to the Account Manager, access the user icon, and navigate to ‘Accounts and Users’ to add or edit contacts. This straightforward process includes a clear and concise invitation system via email, making the process of onboarding new users seamless. The absence of detailed information about Netim’s user interface tools means it’s difficult to gauge their usability and effectiveness, giving Web.com a clear advantage.

In terms of access control measures and scalability, Web.com demonstrates effective management of account contacts and permissions. The separation of administrative and technical roles ensures that sensitive information and administrative capabilities are reserved for appropriate users, providing security and scalability. With the ability to easily update billing info, manage registered nameservers, and set auto-renew settings, Web.com presents itself as a versatile platform for growing businesses. The lack of detailed information for Netim’s access control measures and user management efficacy makes it harder to assess its suitability for expanding user bases.

Web.com user roles table:

🏆 Winner Web.com: Web.com excels with its around-the-clock support options and diverse communication channels.

Web.com offers a comprehensive range of customer support services. Customers can access 24/7 product and technical support, with dedicated phone lines for business consultations and general inquiries available Monday through Friday, 8am to 9pm ET. There are multiple support channels, including phone, email, live chat, and a ticket system, ensuring customers can get help in the way that suits them best. Web.com also features an online help center with knowledge base articles for self-service options.

Netim, on the other hand, provides customer support from 8am to 6pm (UTC +2) Monday to Saturday, with a focus on timely responses within four business hours. Support is available in English and French, and they offer a 30-day money-back guarantee on hosting plans. Although Netim emphasizes customer satisfaction, the support is limited in hours and primarily accessible through the “Send a message” feature on their website.

Web.com vs Netim: User feedback

Overall, users appreciate the hosting provider for its comprehensive service that includes domain purchasing, website hosting, and development, making it a convenient one-stop solution. However, there are concerns about limitations on hosting unlimited domains, which can be a significant drawback for users managing numerous websites. Additionally, the cost of individual website software is considered prohibitive by some, especially for those who already have lifetime licenses for third-party software. Despite these issues, the service is generally seen as satisfactory.

Users generally appreciate this hosting provider for its competitive domain name registration pricing and the range of features offered. Customer service is positively highlighted, particularly in contrast to other providers that often rely on automated responses. However, some users find the user interface and experience subpar, making it difficult to navigate the site. Overall, the service is praised for its reliability and organizational tools, especially for keeping multiple sites up and running efficiently.

Web.com vs Netim: FAQ