Web.com vs Web Hosting Pad: guide for 2024

Web.com vs Web Hosting Pad: Final verdict


Looking at Web.com vs. WebHostingPad, Web.com emerges as the stronger option due to its superior performance and range of features.


  • Web.com (Overall grade: 7.3)

    impresses with its strong guaranteed uptime, fast server speeds, and comprehensive security measures including a variety of SSL certificates, SiteLock, and CodeGuard. Its drag-and-drop website builder and robust business email hosting make it user-friendly, especially for agencies and high-traffic websites. Additionally, Web.com’s scalability and extensive customer support, including 24/7 monitoring, add to its overall reliability and user experience.

  • WebHostingPad (Overall grade: 6.1)

    stands out for its affordability, making it an appealing choice for those on a budget. It offers unlimited hosting space, bandwidth, and domains even on basic plans, along with a free Weebly site builder and free SSL certificates. However, some of its features and hardware specifications are less detailed, and its 99.9% uptime guarantee comes with notable exclusions. Although it provides strong customer support and useful features for ecommerce, its overall performance and advanced features fall short when compared to Web.com.

Overall grade:7.3

Overall grade:6.1

Uptime and Availability 8.0 8.0
Hosting Performance 6.6 5.0
Hosting Security 8.2 8.0
Price 8.0 8.0
Hosting Features 4.8 5.2
Ease Of Setup 7.6 7.2
User Management 7.3 0.0
Customer Support 8.2 7.2
User feedback 4/5 4.7/5

Hosting types offered

Both platforms provide a variety of hosting types, each designed to meet the different needs of users.

Shared hosting
Cloud hosting
WordPress hosting
Ecommerce hosting
VPS hosting
Dedicated hosting

Although both offer a variety of hosting plans tailored to different needs, in certain cases, one platform may prove to be more suitable.

WordPress
Tie: Both offer easy installation and optimized WordPress hosting options.

Ecommerce
WebHostingPad: Offers superior support, reliability, and advanced features for ecommerce.

Agencies
Web.com: Provides creative freedom with a drag-and-drop website builder ideal for agencies.

High-traffic websites
Web.com: Supports scalable plans, making it well-suited for high-traffic websites.

Multimedia websites
Tie: Both platforms offer unmetered bandwidth and storage options suitable for multimedia.

Detailed comparison

Uptime and availability

Evaluates the average uptime statistics, uptime guarantee and overall availability of the hosting
provider

Score Components:

  • Uptime percentage (30%): evaluates the uptime statistics in given period of time
  • Uptime guarantee (20%): Assesses if the platform offers an uptime guarantee and
    whether the actual uptime matches the promised guarantee.
  • General performance (25%): Evaluates how fast is the average response time and overall
    it’s stability.
  • Responsiveness (10%): Adaptability to different devices and screen sizes.
  • Availability (25%): Reflects the total downtime and number of outages.

8.0
8.0

Winner Web.com: Web.com excels in providing a reliable hosting service with an emphasis on uptime and extensive customer support.

When comparing Web.com and WebHostingPad, Web.com stands out with a guaranteed uptime of 99.9%. The actual uptime recorded is an impressive 99.83% over a month, despite some downtime instances. Users benefit from unmetered bandwidth, SSL security, and nightly backups. These features ensure that websites hosted with Web.com remain accessible and secure.

WebHostingPad offers a similar 99.9% uptime guarantee but with notable exclusions. While WebHostingPad provides uptime guarantees, external factors like DDoS attacks or internet service issues are not covered. Web.com’s 24/7 monitoring and extensive customer support offer an edge in terms of reliability and user experience. Additionally, Web.com’s performance rated at 95% by GTmetrix further highlights its hosting efficiency.

Which one has better hosting performance?

Evaluates the platforms hosting speed and performance tools
Score Components:

  • Hosting speed (30%): This includes SSD quality, Load times, PageSpeed score ranges,
    additional information on website speed, built-in plugins for performance enhancement, available caching
    methods, and CPU/RAM options
  • CDN (20%): Considers whether CDN is available or not, whether it’s free or paid, and
    the quality of the CDN service
  • Available data centers (30%): Evaluates the number of data centers and their locations
    globally.
  • Scalibility (20%): Looks at whether elastic scaling is available, the process required
    to scale (manual upgrade vs. automatic scaling), the presence of dedicated servers, and the costs
    associated with scaling.

6.6
5.0

🏆 Winner
Web.com:
providing high-performance hosting solutions for small businesses and entrepreneurs.

When it comes to general performance, Web.com showcases faster hosting speeds, largely due to its server response times being 70% quicker. This is complemented by an improved storage system and important upgrades such as PHP 8.0, MySQL 8, and OPcode Cache. WebHostingPad, on the other hand, starts at a budget-friendly price with unlimited websites and domains. Though both providers promise a 99.9% uptime guarantee, Web.com’s enhancements in performance metrics give it a significant edge. WebHostingPad’s plans come with additional perks like free SSL, SiteLock Lite, and a 1-click WordPress install, but their hardware specifications and server optimizations aren’t as comprehensively detailed as those of Web.com.

Website Speed

Web.com stands out with its significant upgrades and caching mechanisms. The transition to PHP 8.0 and OPcode Cache ensures faster content retrieval and display, while MySQL 8 offers improved database interactions. These upgrades facilitate quicker navigation within WP-Admin, bolstered user satisfaction, and better SEO rankings due to reduced waiting times. WebHostingPad provides optimized high-power servers for their premium plans. However, without specific details on server response times or the exact nature of optimizations, it’s unclear if they reach the same level of performance enhancement offered by Web.com.

Scalability

In terms of scalability, Web.com supports over 99.5% of customers’ bandwidth needs and offers scalable solutions for those outgrowing shared architecture. However, details on whether scaling is automatic or requires manual upgrades aren’t provided. WebHostingPad’s plans are designed for growth, from startups to established websites, but like Web.com, specifics about elasticity and dedicated servers are not mentioned. Both options seem to offer solutions as businesses expand, although exact mechanisms and costs associated with scaling aren’t detailed for either host.

Which one has better security features?

Reflects the platforms security measures, data privacy, backups and adherence to legal
and regulatory requirements

Score Components:

  • Technical security measures (40%): This includes encryption, firewalls, DDoS
    protection, secure configurations, server monitoring, access control and availability of security addons
    (e.g Sitelock security).
  • Operational security measures (30%): Encompasses data privacy, backups and data
    redundancy.
  • Compliance and certifications (20%): Adherence to legal and regulatory requirements
    (e.g., GDPR, HIPAA) and possession of certifications (e.g., ISO 27001, SOC 2).
  • Business and reliability (10%): Factors in the provider’s reputation, uptime
    guarantees, and customer support.

8.2
8.0

Winner Web.com: Offering robust and diverse security measures for various types of websites.

Technical security measures:

Both Web.com and WebHostingPad take significant steps to ensure the technical security of hosted websites. Web.com provides a range of SSL certificates, from Essential to Unified Communications Certificates (UCC), catering to different levels of security needs. It also features PHP 8.0 and MySQL 8 for optimized performance and security. WebHostingPad offers free SSL Certificates with all plans and commercial certificates for purchase, albeit without specified PHP versions. Web.com’s OPcode Cache and other features like SiteLock and CodeGuard enhance website performance and security, distinguishing it from WebHostingPad’s essential malware protection and server security measures.

Operational security measures:

Web.com emphasizes its operational security through SiteLock’s malware scanning and removal, CDN for faster site loading, and regular automated WordPress updates. It further ensures data safety with a 99.9% uptime guarantee and unmetered bandwidth. WebHostingPad provides similar operational measures, including free malware scans on WordPress plans, server security configurations, and automatic backups. Their additional security features include spam filtering and SiteLock Lite. While both are comprehensive in their respective security solutions, Web.com offers more advanced features like the SiteLock CDN, giving it an edge in operational security.

Compliance and certifications:

Both providers are GDPR-compliant, reassuring customers about data protection. Web.com explicitly confirms PCI compliance with SiteLock scanning, whereas WebHostingPad emphasizes the importance but doesn’t specify their own PCI compliance details. Neither service specifies HIPAA compliance.

SSL certificate Various types Free and commercial certificates
Additional security features SiteLock, CDN, CodeGuard, OPcode Cache, 99.9% uptime guarantee SiteLock Lite, server security, backups, spam filtering
PHP versions PHP 8.0 Not specified
GDPR compliance Yes Yes
HIPAA compliance Not specified Not specified
PCI compliance Yes with SiteLock Not specified

Hosting features

Looks at the features offered by hosting platforms
Score Components:

  • Domains (20%): Assesses the availability of a free domain, domain purchase options, and
    pricing
  • Email (15%): Considers if the provider offers full email hosting, or is reselling
    third-party service, and if the email is only transactional or not
  • Website builder (15%): Checks if website builder is available, and it’s user
    friendliness and overall the level of customization allowed.
  • Staging environment (20%): Determines if a staging environment is available, allowing
    for testing changes before going live.
  • FTP & SFTP accounts (10%): Evaluates if and how easily users can access FTP and
    SFTP accounts
  • Git and SSH access (20%): Assess whether Git is integrated into the hosting service and
    if SSH access is provided

4.8
5.2

🏆 Winner WebHostingPad: Offering unlimited resources and extensive features, including free eCommerce tools.

Web.com and WebHostingPad both provide comprehensive hosting solutions, yet they cater to slightly different needs. Web.com offers a website builder with a drag-and-drop interface, making it particularly user-friendly for those new to website creation. Additionally, their plans come with a free domain and SSL certificate for the first year, along with a guaranteed 99.9% uptime. This makes it a reliable option for small to medium-sized businesses. However, some high-demand features like the number of websites and FTP accounts vary depending on the plan. Web.com also includes business email hosting and supports multiple programming languages, making it versatile for various development needs.

WebHostingPad, on the other hand, provides unlimited hosting space, bandwidth, MySQL databases, and domains, even on their basic plans. They also feature a free Weebly site builder, which is slightly easier to use for complex customizations compared to traditional drag-and-drop builders. Their hosting packages come with a free domain registration for one year, free SSL, and SiteLock Lite for security. The availability of multiple eCommerce storefronts at no additional cost is another significant advantage. However, specific details like the precise offerings of SSH and certain support metrics are less explicit, so direct inquiries might be necessary for these aspects.

Free domain Yes, for the first year Yes, for the first year
Free SSL Yes, for the first year Yes
Email hosting Yes Yes, unlimited accounts
Website builder Yes, drag-and-drop Yes, Weebly
Staging environment Not mentioned Not mentioned
FTP & SFTP accounts FTP available FTP client configuration
Git and SSH access Not explicitly mentioned Not explicitly mentioned
Free backup Not mentioned Not mentioned
Money back guarantee Not mentioned Not mentioned
In some cases hosting providers offer different features based on various components like a location. As a result in rare cases the features mentioned here can differ from the ones you see on their websites.

Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both Web.com and WebHostingPad offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.

Email services:

Web.com provides business email hosting, including a professional email and support for multiple programming languages. In contrast, WebHostingPad offers unlimited email accounts, email forwarders, and webmail access. They also provide support for popular email protocols like POP3 and IMAP, which can be beneficial for comprehensive email campaigns. While Web.com does not explicitly state capabilities for reselling third-party services, WebHostingPad’s extensive email features allow for more robust and adaptable email management.

Price

Looks at the cost-effectiveness and value for money of each platform.
Score Components:

  • Plan value (40%): What each pricing tier offers.
  • Transparency and clarity (30%): Clearness of pricing structures.
  • Flexibility of plans (20%): Range of options to suit different budgets.
  • Hidden costs (10%): Additional expenses not included in the plan.

8.0
8.0

🏆 Winner Web.com: Offering a comprehensive range of features across its hosting plans for both shared hosting and WordPress hosting, it’s a solid choice for diverse web hosting needs.

Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.

Web.com and WebHostingPad offer competitive plans for both WordPress and shared hosting. Web.com has higher initial costs but matches the renewal prices of WebHostingPad in many areas, such as their Basic and Premium offerings. WebHostingPad features unlimited websites in its lower-tier plans, which might appeal to users with multiple domains. Both providers include free SSL certificates, but WebHostingPad offers extras like SiteLock Lite. However, Web.com includes business email accounts across all plans and offers a drag-and-drop website builder, enhancing its value. Here are the detailed comparisons of their offerings:

Basic WordPress Plan$9.99

1 Website, 10GB Storage, Unmetered Bandwidth, Free Domain, Business Email, 15k Visitors

Value for price:7.5

WordPress Basic$2.99

2× Memory of Power Plan, Free SSL, Automated Backups

Value for price:8.5

Plus WordPress Plan$13.99

5 Websites, 20GB Storage, Unmetered Bandwidth, Free Domain, Business Email, SSL Certificate, 50k Visitors

Value for price:7.8

WordPress Pro$3.99

2× Computing Power, Free SSL, Optimized Servers

Value for price:8.5

Premium WordPress Plan$16.99

10 Websites, 40GB Storage, Unmetered Bandwidth, Free Domain, Business Email, SSL Certificate, 200k Visitors

Value for price:8.0

WordPress Premium$5.99

3× Computing Power, Free SSL, Unlimited Email

Value for price:8.5

Basic Plan$9.99

1 Website, 10GB Storage, Unmetered Bandwidth, Free Domain, 15k Visitors, Drag-and-drop Website Builder, Business Email

Value for price:7.5

Power Plan$4.49

Unlimited Websites, Free Domain, Free SSL & SiteLock Lite, Free 1-Click WordPress, Weebly Website Builder

Value for price:8.5

Plus Plan$13.99

5 Websites, 20GB Storage, Unmetered Bandwidth, Free Domain, 50k Visitors, Drag-and-drop Website Builder, Business Email, SSL Certificate

Value for price:7.8

Power Plan Plus$6.99

Unlimited Websites, Free Domain, Free Trusted SSL & SiteLock Lite, Optimized High-Power Servers, Automated Backups

Value for price:8.5

Premium Plan$16.99

10 Websites, 40GB Storage, Unmetered Bandwidth, Free Domain, 200k Visitors, Drag-and-drop Website Builder, Business Email, SSL Certificate

Value for price:8.0

Power Plan Mini$3.00

2 Websites, 10GB Storage, 100GB Bandwidth, Free SSL, Unlimited Email

Value for price:8.0

N/A

VPS Hosting$19.95

Dedicated IP, Private Hosting Resources, Managed Hosting, 24/7 Monitoring, Full Root Access

Value for price:8.5

In some cases companies have different prices based on various components like a location. As a result in rare cases the prices displayed here can differ from the ones you see on their websites.

Enterprise plans

For enterprises looking for an extensive and scalable solution, Web.com and WebHostingPad both have substantial offerings. Web.com’s Premium Plans in both shared and WordPress hosting deliver ample storage and a considerable number of supported websites and visitors, ideal for expanding businesses. WebHostingPad offers an attractive VPLS Hosting plan for $19.95/month, which includes managed hosting and dedicated IP addresses, catering well to larger operations requiring dedicated resources and heightened control. Each provider ensures key features like SSL certificates and domain privacy to foster a secure and reliable hosting environment.

Web.com vs Web Hosting Pad: Ease of setup

Evaluates the ease of setting up and migrating websites on the hosting
platform.

Score Components:

  • Site migration (25%): Assesses whether the provider offers tools for site migration,
    either automated or manual, and whether these services are free or require a fee.
  • Admin panel usability (35%): Evaluates the type of admin panel provided, such as the
    standard cPanel or a custom solution, focusing on its accessibility and user-friendliness for both
    technical and non-technical users.
  • Setup features (20%): Examines the availability and ease of use of various setup
    features, including FTP accounts, file managers, email account setup, PHPMyAdmin, and easy CDN
    configuration.
  • Help center quality (20%): Measures the quality and accessibility of the provider’s
    help center resources, including articles and tutorials.

7.6
7.2

🏆 Winner
Web.com:
Provides user-friendly tools and a streamlined setup experience.

Web.com and WebHostingPad differ in their admin panel offerings, impacting user experience. Web.com features user-friendly control panels that allow effortless management of domains, email accounts, and website performance. This centralized dashboard is designed for both technical and non-technical users, making it accessible and simple to navigate. The addition of a drag-and-drop website builder further simplifies the process of website creation, making it ideal for users with limited technical expertise. The interface is intuitive, ensuring a smooth setup process.

WebHostingPad also aims to cater to a broad range of users with its admin panel interface. They offer three free website builders: WordPress, Weebly, and RVSiteBuilder, each tailored to different levels of technical ability. The control panel is straightforward and integrates various tools for managing website functions. Additionally, the wide range of included site builders means that users can choose the tool they find easiest to use, making the setup accessible regardless of technical proficiency. Both hosting providers place a high emphasis on user accessibility, but Web.com takes the lead with its more integrated and centralized approach.

Web.com does not offer specific migration tools, but the presence of 24/7 product support can assist users in transferring their websites. Conversely, WebHostingPad’s support for migration is limited, typically requiring users to handle the process manually or seek professional assistance. Neither provider offers automated migration tools as a free service, and costs may be incurred if external assistance is needed. Thus, manual effort is generally required for site migration on both platforms.


Both hosting providers offer a wealth of help center resources and knowledge base articles designed to aid users in setup and troubleshooting. Web.com’s help center includes articles, step-by-step guides, and 24/7 support across multiple channels, ensuring users can resolve issues quickly. WebHostingPad similarly provides a comprehensive knowledgebase with articles covering various topics and 24/7 tech support. Both aim to equip users with the necessary resources to manage and troubleshoot their websites.

User management

Assesses the platforms’ capabilities in managing user roles, permissions, and
accessibility.

Score Components:

  • Role customization (40%): Flexibility in creating and defining user roles and
    permissions.
  • Ease of management (30%): User interface and tools for managing users.
  • Access control (20%): Effectiveness of access control measures for different user
    levels.
  • Scalability (10%): Ability to manage a growing number of users efficiently.

7.3
0.0

🏆 Winner
Web.com:
A solid hosting provider with comprehensive user management features.

Web.com outshines Webhostingpad in managing user roles, permissions, and accessibility. Web.com offers a structured process to add and edit account contacts, allowing users to invite others and designate their roles precisely. The two available roles, Administrative and Technical, cater well to varied needs, providing flexibility in access control. Unfortunately, Webhostingpad lacks any significant information regarding user roles or permissions, severely limiting its appeal in this regard.

Web.com provides detailed and user-friendly interfaces for managing users. The navigation is intuitive, relying on clearly labeled icons and tabs such as the user icon and Accounts & Users section. Each step, from adding users to updating permissions and billing information, is straightforward and well-documented, making it easy even for less tech-savvy users. Webhostingpad, on the other hand, does not offer comparable user interface details, making it less favorable for user management.

Web.com’s access control measures are effective and scalable. Users can clearly see all contacts and their respective access levels, ensuring a transparent management system. The platform supports growing user bases by offering easy methods to invite, update, and manage multiple accounts and contacts efficiently. Without any user management details, Webhostingpad cannot match Web.com’s capability to handle a diverse and expanding user base.

Web.com user roles table:

Role Description Access highlights
Administrative Control most aspects of the account. Suitable for managing contacts, products, services, and billing information. Can Add/Edit/Delete other contacts, manage products/services, and edit billing information.
Technical Limited permissions. Ideal for managing products and services only. Can manage products and services but cannot edit billing information or manage contacts.

Customer support

Evaluates the quality, availability, and scope of the customer support offered by the
hosting provider.

Score Components:

  • Support communication channels (30%): Measures the variety of customer support types
    provided (live chat, chatbot, email, phone, etc.)
  • Availability (20%): Assesses the availability hours for each channel, including 24/7
    support options.
  • Technical support quality (30%): Assesses whether the provider offers comprehensive
    technical support, including hardware upgrades (e.g., HDD to SSD), software installations, and web
    server configuration changes.
  • Enterprise support (20%): Checks if there are dedicated or priority support services
    for enterprise-level customers.

8.2
7.2

🏆 Winner Web.com: Excellent customer support avenues with extensive coverage and ease of access.


Phone support







Live chat support







Chatbot







Email/ticket support







Enterprise support
(dedicated agent, priority support)






Web.com offers greater flexibility in customer support with various contact methods, such as phone, email, live chat, and a ticket system, all available 24/7. Their online help center with a knowledge base and immediate live chat assistance further enhance accessibility and problem resolution.

WebHostingPad also provides multiple customer support channels, including phone support, ticket submission, email, and live chat. While their technical support is available 24/7, phone support is limited to working days from 8 AM to 10 PM (CST). Their additional support via social media and a detailed knowledge base makes them a reliable choice, though slightly less accessible than Web.com.

Web.com vs Web Hosting Pad: User feedback

Web.com
1 reviews
4 out of 5 stars
Web Hosting Pad
10 reviews
4.7 out of 5 stars

Overall, users appreciate the hosting provider for its comprehensive service that includes domain purchasing, website hosting, and development, making it a convenient one-stop solution. However, there are concerns about limitations on hosting unlimited domains, which can be a significant drawback for users managing numerous websites. Additionally, the cost of individual website software is considered prohibitive by some, especially for those who already have lifetime licenses for third-party software. Despite these issues, the service is generally seen as satisfactory.

WebHostingPad receives high praise for its affordability, user-friendly interface, and comprehensive customer support. Users particularly appreciate the low costs, free domain, and SSL certificate offerings, making it a budget-friendly option with reliable uptime. However, some areas for improvement include occasional downtime, inconsistent billing practices, and a somewhat limited feature set for larger businesses. Overall, it is highly recommended for those starting out or looking for a cost-effective hosting solution with responsive support.

Web.com vs Web Hosting Pad: FAQ

Which platform is better suited for hosting WordPress websites?


Both Web.com and WebHostingPad are well-suited for hosting WordPress websites with easy installation and optimized hosting options. The choice between them would depend on specific needs like performance and additional features. However, the overall performance and advanced features make Web.com a slightly preferred option for WordPress hosting.

Which hosting service offers better security features?


Web.com offers more comprehensive security features, including various SSL certificates, SiteLock, CodeGuard, and OPcode Cache. These enhance both website performance and security. While WebHostingPad provides essential security measures like free SSL and SiteLock Lite, it doesn’t match the advanced security offerings of Web.com.

Which platform offers better customer support?


Web.com offers extensive customer support with 24/7 availability across various channels, including phone support, email, and live chat. WebHostingPad also provides 24/7 technical support but has limited phone support hours. Web.com’s more flexible and accessible support options make it a better choice for customer service.

Which hosting service offers more scalability options for growing websites?


Web.com supports over 99.5% of customers’ bandwidth needs and offers scalable solutions for growing websites. Although details on automatic scaling are not mentioned, its robust infrastructure ensures smooth expansion. WebHostingPad also provides plans designed for growth but lacks detailed information on elasticity and dedicated server options.

What are the major differences in pricing and value between webcom and webhostingpad?


Web.com has higher initial costs but includes features like a drag-and-drop website builder, business email hosting, and free domain and SSL for the first year. WebHostingPad offers budget-friendly plans with unlimited resources, free Weebly site builder, and additional security features. Both platforms provide good value, but Web.com justifies its higher price with more advanced features.

How do the providers handle email hosting and what features are included?


Web.com provides business email hosting and supports multiple programming languages, making it suitable for various professional needs. WebHostingPad offers unlimited email accounts, email forwarders, and supports popular email protocols like POP3 and IMAP. WebHostingPad’s extensive email features make it adaptable for comprehensive email campaigns.

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