WP Engine vs Directnic: guide for 2024

WP Engine vs Directnic: Final verdict


Looking over WP Engine vs. Directnic, it’s clear why both hosts are so popular. They have both hosted millions of websites that run on WordPress for decades, building up a loyal customer base.


  • WP Engine (Overall grade: 8.6)

    shines in the domain of managed WordPress hosting. Offering top-tier performance, WP Engine boasts advanced features like EverCache® technology, a global CDN, and strong uptime guarantees with 24/7 monitoring. It’s particularly well-suited for businesses and agencies that demand high reliability and superior support to manage high-traffic and eCommerce websites. Its security measures are robust, with automated threat detection and comprehensive compliance certifications. User management is a strong point, offering varied roles and precise access control, all managed through a user-friendly custom admin panel. However, the service comes at a premium price, which may be a limiting factor for users with smaller budgets.

  • Directnic (Overall grade: 6.8)

    positions itself as an affordable and easy-to-use option for beginners and small businesses. It excels in offering cost-effective shared hosting plans with features like free domain registration, POP3 email accounts, and generous storage and bandwidth allowances. The usage of cPanel makes it accessible for those familiar with standard hosting management interfaces. However, it falls short in several areas such as performance, uptime guarantees, and speed technologies. Directnic’s lower security features and lack of automated migration tools limit its appeal to more advanced users or those managing high-traffic websites. Despite its affordability, users seeking higher performance and advanced options might find it less competitive compared to other premium services.

Overall grade:8.6

Overall grade:6.8

Uptime and Availability 9.6 6.3
Hosting Performance 9.1 7.2
Hosting Security 9.4 7.8
Price 8.1 7.8
Hosting Features 6.8 3.6
Ease Of Setup 8.3 7.8
User Management 8.8 6.5
Customer Support 8.9 7.7
User feedback 4.6/5 2.5/5

Hosting types offered

Both platforms provide a variety of hosting types, each designed to meet the different needs of users.

Shared hosting
Cloud hosting
WordPress hosting
Ecommerce hosting
VPS hosting
Dedicated hosting

Although both offer a variety of hosting plans tailored to different needs, in certain cases, one platform may prove to be more suitable.

WordPress
WP Engine: Extensive WordPress-specific tools and optimizations make it superior for WordPress users.

Ecommerce
WP Engine: Offers superior support, reliability, and advanced features, making it a better choice for businesses prioritizing long-term growth and stability.

Agencies
WP Engine: Partnership benefits and special pricing tailored to agencies managing multiple WordPress clients.

High-traffic websites
Tie: Both offer strong uptime guarantees and security features.

Multimedia websites
Directnic: More cost-effective storage and bandwidth options catering to media-heavy sites.

Detailed comparison

Uptime and availability

Evaluates the average uptime statistics, uptime guarantee and overall availability of the hosting
provider

Score Components:

  • Uptime percentage (30%): evaluates the uptime statistics in given period of time
  • Uptime guarantee (20%): Assesses if the platform offers an uptime guarantee and
    whether the actual uptime matches the promised guarantee.
  • General performance (25%): Evaluates how fast is the average response time and overall
    it’s stability.
  • Responsiveness (10%): Adaptability to different devices and screen sizes.
  • Availability (25%): Reflects the total downtime and number of outages.

9.6
6.3


🏆 Winner WP Engine: An outstanding hosting provider known for unparalleled uptime and reliability.

WP Engine provides exceptional uptime with 24/7 monitoring, ensuring your website is always available. Reports show a remarkable 100% uptime over two months, backed by a solid 99.99% SLA. The platform also excels in performance, with an impressive server response time averaging 489ms. Global data centers further enhance site performance and reduce latency for visitors worldwide.

Directnic offers a 99% uptime guarantee, which falls short compared to the industry standard of 99.9%. While it provides affordable plans and dependable shared hosting features, its lower uptime guarantee and reports of slow servers can be limiting. Technical support is available 24/7 and comes with useful documentation, but advanced hosting options and higher uptime levels are needed for high-traffic or mission-critical websites.

Which one has better hosting performance?

Evaluates the platforms hosting speed and performance tools
Score Components:

  • Hosting speed (30%): This includes SSD quality, Load times, PageSpeed score ranges,
    additional information on website speed, built-in plugins for performance enhancement, available caching
    methods, and CPU/RAM options
  • CDN (20%): Considers whether CDN is available or not, whether it’s free or paid, and
    the quality of the CDN service
  • Available data centers (30%): Evaluates the number of data centers and their locations
    globally.
  • Scalibility (20%): Looks at whether elastic scaling is available, the process required
    to scale (manual upgrade vs. automatic scaling), the presence of dedicated servers, and the costs
    associated with scaling.

9.1
7.2

🏆 Winner: WP Engine: Excellent for managed WordPress hosting with top-notch performance.

WP Engine outshines Directnic in several performance aspects. WP Engine provides fast page load times using EverCache® technology and a free, fully-managed global CDN. This ensures that no matter where your visitors are, your site will perform at its best. Their infrastructure boasts a 99.99% uptime SLA, higher than Directnic’s 99%. Data centers are widely dispersed across multiple continents including the US, Europe, Middle East, Africa, and Asia-Pacific regions. Directnic has competitive features but falls short in terms of speed technologies and international server locations.

Website Speed

When it comes to website speed, WP Engine excels with features like EverCache® technology, the latest PHP versions, and a global CDN that provides over 200 points of presence. These elements ensure quicker load times and optimal performance. Directnic, although reliable, lacks specific technologies like EverCache® and a global CDN, which result in comparatively slower speeds, even though they offer advanced site stats and malware protection.

Scalability

WP Engine offers highly scalable architecture with isolated resources to ensure optimal performance during traffic spikes. Their plans allow for elastic scaling without needing manual upgrades. On the other hand, Directnic’s scalability depends on plan upgrades. They do provide various plans to scale up but lack the automatic elasticity WP Engine offers. Information about dedicated server costs and specific scaling fees for Directnic is not available, whereas WP Engine’s scaling seems seamless and integrated into their service.

Which one has better security features?

Reflects the platforms security measures, data privacy, backups and adherence to legal
and regulatory requirements

Score Components:

  • Technical security measures (40%): This includes encryption, firewalls, DDoS
    protection, secure configurations, server monitoring, access control and availability of security addons
    (e.g Sitelock security).
  • Operational security measures (30%): Encompasses data privacy, backups and data
    redundancy.
  • Compliance and certifications (20%): Adherence to legal and regulatory requirements
    (e.g., GDPR, HIPAA) and possession of certifications (e.g., ISO 27001, SOC 2).
  • Business and reliability (10%): Factors in the provider’s reputation, uptime
    guarantees, and customer support.

9.4
7.8

🏆 Winner
WP Engine:
WP Engine offers an extensive array of security features tailored for high-performance WordPress hosting environments.

Both WP Engine and Directnic, have notable differences in their approaches to technical and operational
security, as well as in their compliance with regulations.

Technical security measures:

WP Engine employs enterprise-grade technology, including automated threat detection to block approximately 72 million attacks daily. They prioritize layered protection with a comprehensive approach featuring global edge security, managed Web Application Firewall (WAF), and advanced DDoS mitigation. Directnic provides SSL certificates at various pricing tiers and offers robust PHP version control through the Hosting Console, ensuring compatibility with various website needs. However, it lacks some of the high-frequency, automated security updates and multi-layered defenses seen with WP Engine.

Operational security measures:

WP Engine boasts always-on monitoring that blocks over 26 billion attacks annually, with 24/7 support touting a 97% customer satisfaction rate. Their real-time security management, daily backups, two-factor authentication, and free SSL certificates add extra layers of protection and convenience. Directnic offers 24/7/365 security protection through a Cyber Security Operations Center (CSOC) and a fully managed WAF. Their security suite includes malware detection and removal but falls short in terms of constant threat detection and immediate update functionalities that WP Engine provides.

Compliance and certifications:

WP Engine is SOC-2 and ISO 27001-2013 certified, ensuring they meet high standards for security and availability. They also include PCI vulnerability scanning for specific sites. Directnic’s compliance information is less detailed; while they offer GDPR/PCI associated terms, explicit certifications or compliance claims are not specified. Therefore, WP Engine clearly demonstrates broader compatibility with critical regulatory requirements.


SSL certificate

Free

$42 – $249/year

Additional security features

Real-time monitoring, daily backups, two-factor authentication

Malware detection, 5-layer DDoS protection

PHP versions

Managed updates

Select PHP Version tool

GDPR compliance

Not specified

Not specified

HIPAA compliance

Not specified

Not specified

PCI compliance

Vulnerability scanning

Not specified

Hosting features

Looks at the features offered by hosting platforms
Score Components:

  • Domains (20%): Assesses the availability of a free domain, domain purchase options, and
    pricing
  • Email (15%): Considers if the provider offers full email hosting, or is reselling
    third-party service, and if the email is only transactional or not
  • Website builder (15%): Checks if website builder is available, and it’s user
    friendliness and overall the level of customization allowed.
  • Staging environment (20%): Determines if a staging environment is available, allowing
    for testing changes before going live.
  • FTP & SFTP accounts (10%): Evaluates if and how easily users can access FTP and
    SFTP accounts
  • Git and SSH access (20%): Assess whether Git is integrated into the hosting service and
    if SSH access is provided

6.8
3.6

🏆 Winner
WP Engine:
A comprehensive managed WordPress hosting solution with excellent performance and robust security.

WP Engine and Directnic Hosting cater to various user needs with distinct strengths and feature sets. WP Engine provides a fully managed WordPress experience, boasting advanced performance capabilities with EverCache® technology and a global CDN, offering high-speed benefits suitable for businesses requiring optimized performance. Although it doesn’t specifically mention an integrated website builder, WP Engine focuses heavily on backend efficiency and developer tools, like local development environments and WPGraphQL support. Noteworthy, too, is WP Engine’s robust end-to-end management of WP, PHP & MySQL updates, making it an attractive option for users looking for a hassle-free, performance-oriented service.

Conversely, Directnic Hosting is geared more towards users seeking a straightforward and affordable hosting solution. It offers an intuitive cPanel for website management and includes free domain registration and easy script installs, making it a user-friendly option for beginners or small businesses. Its plans are also significantly cheaper, starting at just $2.48 per month for basic features. However, it lacks some advanced features like staging environments and automated migration tools that WP Engine offers. Directnic’s inclusion of a free domain and money-back guarantee makes it an appealing choice for budget-conscious users or those needing essential hosting features without breaking the bank.


Free domain

No

Yes

Free SSL

Yes

No

Email hosting

No

Yes

Website builder

No

No

Staging environment

Yes

No

FTP & SFTP accounts

Yes (includes SSH)

Yes

Git and SSH access

Yes

No

Free backup

Yes

No

Money back guarantee

No

Yes
In some cases hosting providers offer different features based on various components like
a location.
As a result in rare cases the features mentioned here can differ from the ones you see on their websites.

Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both WP Engine and Directnic Hosting offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.

Email services:

Directnic Hosting provides integrated email hosting with POP3 accounts across all plans, allowing users to set up their own email campaigns easily. This service is included in the basic Lite plan and scales up with more advanced plans. WP Engine, on the other hand, does not offer built-in email hosting services, which could be a consideration for users who need seamless email integration. For email, WP Engine users might need to rely on third-party services like Google Workspace or Zoho, which would add to the overall cost but also provide more comprehensive email solutions.

Price

Looks at the cost-effectiveness and value for money of each platform.
Score Components:

  • Plan value (40%): What each pricing tier offers.
  • Transparency and clarity (30%): Clearness of pricing structures.
  • Flexibility of plans (20%): Range of options to suit different budgets.
  • Hidden costs (10%): Additional expenses not included in the plan.

8.1
7.8

🏆 Winner WP Engine: WP Engine offers a comprehensive suite of managed WordPress hosting plans with advanced features for varying business needs.

Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.

Comparing the pricing plans, WP Engine focuses on managed WordPress hosting with a range of advanced features and higher price points, starting at $20/month for a single site and features like 24/7 customer support and global CDN, scaling up to $194/month for the Scale Plan including priority support and 30 sites. Directnic offers more affordable plans starting as low as $2.48/month under its Lite Plan, emphasizing generous disk space, data transfer capabilities, and POP3 emails, but with fewer advanced features and support options compared to WP Engine.

Startup Plan $20

1 site, 10 GB storage, 50 GB bandwidth, chat support, SSL & SSH, automated updates.

Value for price:8.0

N/A
Professional Plan $40

3 sites, 15 GB storage, 125 GB bandwidth, chat & phone support, SSL & SSH, automated updates.

Value for price:8.3

N/A
Growth Plan $77

10 sites, 20 GB storage, 200 GB bandwidth, priority support, SSL & SSH, automated updates.

Value for price:8.1

N/A
Scale Plan $194

30 sites, 50 GB storage, 500 GB bandwidth, priority support, SSL & SSH, automated updates.

Value for price:7.9

N/A
Custom Plan $600

Contact sales for details.

Value for price:7.5

N/A
N/A
Lite Plan $2.48

3 sites, 10 GB storage, 100 GB bandwidth, 50 POP3 emails, 10 MySQL databases.

Value for price:7.6

N/A
Pro Plan $4.48

15 sites, 100 GB storage, 1000 GB bandwidth, 100 POP3 emails, 50 MySQL databases.

Value for price:7.8

N/A
Deluxe Plan $7.98

30 sites, 200 GB storage, 2000 GB bandwidth, 250 POP3 emails, 100 MySQL databases.

Value for price:8.0

eCommerce Platform $24

Managed WooCommerce, monthly fee.

Value for price:8.0

Sitebuilder Starter $15.99

Unlimited storage, no ads, site stats, connect domain.

Value for price:7.5

Headless WordPress Free

Managed, no subscription fee.

Value for price:8.2

Sitebuilder Pro $24.99

Unlimited storage, site search, password protection, HD video & audio, up to 100 members.

Value for price:7.8

Agency Solutions

Custom pricing.

Value for price:7.5

Sitebuilder Business $35.99

Unlimited storage, membership registration, SSL, checkout on domain, unlimited products.

Value for price:7.9

In some cases companies have different prices based on various components like a location.
As a result in rare cases the prices displayed here can differ from the ones you see on their websites.

Enterprise plans

WP Engine’s enterprise plans, particularly the Custom Plan starting at $600/month, cater to high-demand businesses with features like advanced DDoS protection, application performance monitoring, and dedicated technical account managers. Directnic, however, does not have specific enterprise plans listed but offers the cWatch Premium cybersecurity plan at $24.90/month, providing frequent malware scans and unlimited protections for a single domain.

WP Engine vs Directnic: Ease of setup

Evaluates the ease of setting up and migrating websites on the hosting
platform.

Score Components:

  • Site migration (25%): Assesses whether the provider offers tools for site migration,
    either automated or manual, and whether these services are free or require a fee.
  • Admin panel usability (35%): Evaluates the type of admin panel provided, such as the
    standard cPanel or a custom solution, focusing on its accessibility and user-friendliness for both
    technical and non-technical users.
  • Setup features (20%): Examines the availability and ease of use of various setup
    features, including FTP accounts, file managers, email account setup, PHPMyAdmin, and easy CDN
    configuration.
  • Help center quality (20%): Measures the quality and accessibility of the provider’s
    help center resources, including articles and tutorials.

8.3
7.8

🏆 Winner: WP Engine WP Engine offers a custom-admin panel designed to streamline the management of WordPress sites. Its interface is intuitive, allowing users to manage key features without much hassle, even those who may not be very technical. The platform includes tools for managing backups, development environments, and performance optimizations directly from the dashboard. On the other hand, Directnic Hosting uses the standard cPanel, a widely recognized control panel in the hosting industry. cPanel is user-friendly and well-suited for both beginners and advanced users, offering extensive documentation and community support. While both admin panels are user-friendly, WP Engine’s custom approach is tailored specifically for WordPress, potentially offering a slight edge in usability for WordPress-centric tasks.

When it comes to site migration, WP Engine provides robust options. Their Automated Migration plugin simplifies the process and is free, making it highly accessible. The manual migration checklist guides users through the process if the automated tool is incompatible. WP Engine’s 24/7 support further aids users during migration. Directnic Hosting offers documentation and support for site migration but does not mention an automated migration tool, which may make the process more cumbersome. Nonetheless, their use of cPanel allows for easier file and database management, which can simplify manual migration tasks.

WP Engine maintains an extensive Support Center with detailed articles, video tutorials, and guides covering a wide array of topics. The resources are well-organized, assisting users in troubleshooting and optimizing their sites. Directnic’s knowledge base is comprehensive but more basic, focusing on essential hosting tasks like login procedures, email setup, and domain management. Both providers offer 24/7 customer support; however, WP Engine’s focus on WordPress-specific issues positions it as more specialized.


WP Engine offers a custom-admin panel designed to streamline the management of WordPress sites. Its interface is intuitive, allowing users to manage key features without much hassle, even those who may not be very technical. The platform includes tools for managing backups, development environments, and performance optimizations directly from the dashboard. On the other hand, Directnic Hosting uses the standard cPanel, a widely recognized control panel in the hosting industry. cPanel is user-friendly and well-suited for both beginners and advanced users, offering extensive documentation and community support. While both admin panels are user-friendly, WP Engine’s custom approach is tailored specifically for WordPress, potentially offering a slight edge in usability for WordPress-centric tasks.

User management

Assesses the platforms’ capabilities in managing user roles, permissions, and
accessibility.

Score Components:

  • Role customization (40%): Flexibility in creating and defining user roles and
    permissions.
  • Ease of management (30%): User interface and tools for managing users.
  • Access control (20%): Effectiveness of access control measures for different user
    levels.
  • Scalability (10%): Ability to manage a growing number of users efficiently.

8.8
6.5

🏆 Winner
WP Engine:
WP Engine offers extensive user management features, allowing administrators to define and control user roles with precision. It provides multiple user roles — Owners, Full Users, and Partial Users — each with varying levels of access and permissions. These roles can be tailored to grant specific environment access and billing capabilities, which ensures that every role is appropriately aligned with different administrative needs. Directnic, lacking detailed user role definitions and management features, falls short in providing this level of flexibility and control over user permissions.

WP Engine’s interface focuses on streamlined navigation through its User Portal. Essential user management tasks like adding, editing, and removing users can be accomplished with just a few clicks. The portal also allows managing technical contacts and environment-specific users effectively. While Directnic’s user management tools are not specified, WP Engine’s clear, accessible, and functional portal makes it easier for administrators to manage user roles and permissions consistently.

WP Engine excels in access control measures with detailed logging capabilities and defined user roles to efficiently manage a growing user base. Owners can see an extensive account activity log, filter actions by user or environment, and monitor changes in real time. This level of visibility and control furthers the platform’s superiority in managing a large and active user base. Directnic’s lack of detailed user management information means it cannot be assessed similarly, positioning WP Engine as more effective for growing organizations.

WP Engine user roles table:

Role Description Access highlights
Owner Full administrative access to all account features, including user and site management. Access to all environments, can add/delete/edit users, transfer sites, and manage SFTP, API, and billing.
Full (with billing) Comprehensive access including billing, but limited site management capabilities. Can access billing, make billing changes, initiate/accept transfers, and modify Smart Plugin Manager.
Full (no billing) Broad site administrative rights without billing capabilities. Can accept transferable sites, enable/disable Smart Plugin Manager, but cannot initiate transfers.
Partial (with billing) Environment-specific permissions with limited billing access. Can access billing for specific environments, but cannot manage users or Smart Plugin Manager.
Partial (no billing) Limited environment access without billing or site creation capabilities. Can modify designated environments and copy/restore between them but cannot manage transfers or plugins.

Customer support

Evaluates the quality, availability, and scope of the customer support offered by the
hosting provider.

Score Components:

  • Support communication channels (30%): Measures the variety of customer support types
    provided (live chat, chatbot, email, phone, etc.)
  • Availability (20%): Assesses the availability hours for each channel, including 24/7
    support options.
  • Technical support quality (30%): Assesses whether the provider offers comprehensive
    technical support, including hardware upgrades (e.g., HDD to SSD), software installations, and web
    server configuration changes.
  • Enterprise support (20%): Checks if there are dedicated or priority support services
    for enterprise-level customers.

8.9
7.7

🏆 Winner WP Engine: WP Engine excels in comprehensive support and advanced WordPress expertise.


Phone support







Live chat support







Chatbot







Email/ticket support







Enterprise support
(dedicated agent, priority support)






Both WP Engine and Directnic offer 24/7 customer support, but they differ in their methods and specialization. WP Engine provides around-the-clock assistance via phone and chat, along with access to WordPress experts for troubleshooting and optimization. They also offer premium support options for experienced staff and maintain a high customer satisfaction score. WP Engine includes a user portal for managing services, and a detailed knowledge base covering backups, cache management, and security features like DDoS protection.

Directnic Hosting, meanwhile, offers a broader range of support channels including email and a ticket system, and their phone support is limited to working hours on weekdays. They provide comprehensive articles, FAQs, and video tutorials for common tasks. Directnic has mixed reviews, with some users highlighting service reliability issues. They provide fundamental hosting features like free domain registration and SSL certificates but lack advanced options like VPS or dedicated servers.

WP Engine vs Directnic: User feedback

WP Engine
285 reviews
4.6 out of 5 stars
Directnic
2 reviews reviews
2.5 out of 5 stars

WP Engine exudes excellence in managed WordPress hosting, boasting top-notch technical support that’s often highlighted as a standout feature. Users appreciate the user-friendly dashboard, seamless migration tools, daily backups, and solid security measures, all of which contribute to high performance and reliability. However, the service does come at a higher price point, which some users find steep, especially for entry-level plans or smaller projects. Despite occasional concerns about costs and some technical nuances, WP Engine’s premium service quality justifies the expense for many, making it a highly recommended solution for businesses and developers alike.

The hosting provider has a long-standing presence in the industry, which has contributed to a stable domain registration experience for some users. However, there have been significant issues with domain security breaches and slow response times for resolving these problems. Additionally, the server performance is reported to be slow, and customer support is not highly rated. Overall, the service has received average feedback, and some users would not recommend it.

WP Engine vs Directnic: FAQ

Which platform is better suited for hosting WordPress websites?


WP Engine is better suited for hosting WordPress websites due to its extensive WordPress-specific tools, optimizations, and features like EverCache® technology, a global CDN, and comprehensive support. It delivers higher performance and reliability, especially for high-traffic and eCommerce WordPress sites.

Are both platforms suitable for beginners?


Directnic is more suitable for beginners due to its affordable and easy-to-use plans like shared hosting and cPanel interface. WP Engine, with its advanced features and higher cost, is better suited for users with specific WordPress needs and more complex sites, making it less beginner-friendly.

Which hosting service offers better security features?


WP Engine offers better security features, employing enterprise-grade technologies like automated threat detection, global edge security, managed WAF, and advanced DDoS mitigation. Directnic provides basic security measures but lacks the advanced, high-frequency updates, and multi-layered defenses that WP Engine offers.

Which platform offers better customer support?


WP Engine offers better customer support, providing 24/7 assistance via phone and chat, along with access to WordPress experts and premium support options. Directnic’s support is more limited, available mainly through email and ticket systems, with phone support during working hours on weekdays.

What are the differences in the control panels offered by each hosting service?


WP Engine uses a custom admin panel tailored specifically for WordPress, providing streamlined navigation and tools for managing backups, development environments, and performance optimizations. Directnic uses the standard cPanel, which is user-friendly and well-suited for both beginners and advanced users, offering extensive documentation and community support.

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