WPX Hosting vs Rocket.net: guide for 2024

WPX Hosting vs Rocket.net: Final verdict

Looking over WPX Hosting vs. Rocket.net, it’s clear why both hosts are so popular. They have both hosted millions of
websites that run on WordPress for decades, building up a loyal customer base.

• 
  Rocket.net (Overall grade: 8.3)
  
  is known for its high-speed performance and extensive security measures, including an enterprise-level CDN and robust malware protection. It excels in user management, providing advanced options for agencies managing multiple clients. Its rapid response times and dedicated support channels add significant value, especially for high-traffic and multimedia-heavy websites. Despite its high-quality performance and versatility, some users wish for more detailed analytical tools to enhance the hosting experience further.
• 
  WPX Hosting (Overall grade: 8.3)
  
  stands out with its near-perfect uptime and exceptional customer support, ensuring your site remains available almost all year round. Users appreciate the fast response times, free malware removal, and site speed optimizations. It offers comprehensive plans with generous storage and bandwidth, making it widely appealing. However, it lacks some advanced features like SSH access and could have more robust email security to cater to larger, high-traffic websites. Despite these limitations, WPX remains an excellent choice for those prioritizing reliability and swift support.

Hosting types offered

Both platforms provide a variety of hosting types, each designed to meet the different needs of users.

Although both offer a variety of hosting plans tailored to different needs, in
certain cases, one platform may prove to be more suitable.

Detailed comparison

🏆 Winner WPX Hosting: Renowned for its near-perfect uptime guarantee of 99.95%, ensuring your site remains available almost all year round.

WPX Hosting stands out with its exceptional 99.95% uptime guarantee and fast performance under heavy traffic loads. With response times ranging from 22 ms to 83 ms, it ensures reliable speed and efficiency for any website. Adding in its round-the-clock customer support with impressively quick response and resolution times, WPX makes addressing any issues straightforward and swift.

Rocket.net offers solid service with a 99% uptime and features like enterprise CDN and daily backups. Its 73 ms response time and 300 ms full-page load time indicate a responsive hosting environment. However, despite these strengths, it falls slightly short in performance and reliability compared to WPX Hosting, which provides a more robust set of features and faster overall service.

🏆 Winner: Rocket.net: Optimized for exceptional speed and performance.

When comparing WPX Hosting and Rocket.net, both providers showcase impressive features, but Rocket.net edges out with its streamlined speed and performance. Rocket.net’s network performance metrics indicate ultra-low time to first byte (TTFB) and a high cache hit ratio. With a global edge network and Enterprise CDN included in all plans, Rocket.net ensures swift content delivery. In terms of hardware, Rocket.net offers fast NVMe servers and smart full-page caching to boost website performance. WPX, on the other hand, offers a high-speed custom CDN with 37 endpoints and guarantees a 99.95% uptime, but doesn’t quite match Rocket.net’s comprehensive speed enhancements.

Website Speed

Rocket.net wins in website speed, boasting an average TTFB of ~83ms, significantly outpacing competitors like Flywheel and Kinsta. WPX doesn’t provide specific TTFB metrics but guarantees site speed optimization and a high-speed custom CDN. While WPX offers solid performance with free speed optimization and daily malware scans, Rocket.net’s pre-configured setup promises instant speed improvements without further tweaking, supported by extensive customer testimonials praising the speed gains after switching to Rocket.net.

Scalability

Scalability is slightly different for each provider. Rocket.net uses elastic scaling with enterprise-grade CDN and servers, ensuring performance as traffic grows. It isn’t clear if automatic upgrades are provided, but given the enterprise infrastructure, scaling should be seamless. WPX offers structured plans with clear upgrade paths based on website numbers and resources required. While dedicated server details are not provided for Rocket.net, WPX includes three PHP workers per site and multiple CPU cores, making it clear how scaling happens based on the specific plan chosen. Scaling costs are transparent within each plan, with no hidden fees.

🏆 Winner Rocket.net: Offers superior security and compliance features for robust hosting solutions.

Technical security measures:

Both WPX Hosting and Rocket.net provide strong technical security measures, with Rocket.net slightly ahead. WPX Hosting offers a custom Web Application Firewall (WAF) and daily malware scans, while Rocket.net uses an enterprise-level WAF and Imunify360 for real-time malware scanning. WPX Hosting features a hybrid DDoS protection through various providers, and Rocket.net emphasizes brute force, bot attack protection, and local file inclusion prevention. Both hostings support multiple PHP versions, but Rocket.net includes more recent options like PHP 8.2 and 8.3.

Operational security measures:

WPX Hosting has advanced brute-force defense, DDoS protection, daily backups, and WHOIS privacy protection. Rocket.net takes a proactive approach with always-on protection and real-time security reporting. WPX offers free malware removal and a “Fixed for You” guarantee, while Rocket.net ensures automatic updates for core, plugins, and themes. Rocket.net provides automatic daily backups with different retention periods depending on the plan, compared to WPX’s 28-day retention policy for all plans.

Compliance and certifications:

When it comes to regulatory compliance, both hosts are GDPR compliant. WPX Hosting transfers and stores personal data outside the EEA but adheres to GDPR standards. Rocket.net provides PCI compliance for every WordPress install, unlike WPX Hosting. WPX doesn’t specify HIPAA compliance, and neither does Rocket.net.

🏆 Winner WPX Hosting: Outstanding performance with top-tier features for seamless website management.

WPX Hosting and Rocket.net both offer strong hosting solutions, catering to different aspects of user needs. WPX Hosting stands out with its unique custom CDN (XDN), guaranteed 99.95% uptime, and speed optimization features, making it ideal for users prioritizing performance. With robust security measures like brute-force protection, daily malware scans, and managed web application firewall, WPX ensures a secure environment. Their free site migrations and 30-day money-back guarantee add to their allure, removing migratory burdens and providing financial security. Despite their clear speed and security advantages, WPX lacks some advanced user access tools included in Rocket.net’s offerings.

Rocket.net, while trailing in some performance metrics, excels in providing user-friendly management with features like a secure file manager, enterprise-level caching, and global CDN. This hosting provider makes development more accessible with direct access to files via SSH and (S)FTP, and one-click staging environments, allowing users seamless website testing and updates. Rocket.net also supports unlimited PHP workers, Redis cache, and Object Cache Pro, catering to sites with demanding performance needs. However, Rocket.net does not provide the same comprehensive speed optimization benefits seen with WPX. Free WooCommerce migrations and detailed real-time analytics make Rocket.net appealing for e-commerce sites looking for quick transitions and meticulous performance tracking.

Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both WPX Hosting and Rocket.net offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.

Email services:

WPX Hosting and Rocket.net both offer robust email hosting services, allowing users to set up their mailboxes. WPX provides unlimited email boxes, ensuring comprehensive email management within their hosting environment. Rocket.net, on the other hand, does not elaborate much on their email capabilities but includes transactional email functionality for activities like form submissions. Neither service mentions support for third-party email solutions like Google Workspace or Outlook, keeping their email offerings primarily in-house.

🏆 Winner WPX Hosting: Provides competitive pricing with a wide range of features, making it an appealing choice for users.

Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.

When comparing WPX Hosting and Rocket.net, WPX Hosting offers a variety of hosting plans with competitive pricing and rich features. WPX Hosting’s WordPress plans range from $24.99 to $99.00 per month and offer generous storage and bandwidth limits, fast support response times, and free site optimizations. Rocket.net’s plans start at $30.00 per month and go up to $200.00 per month, with high visitor limits, automated backups, and enterprise-level security features. WPX Hosting gives more value per dollar with higher storage and bandwidth at generally lower prices. Both emphasize security and performance, but WPX Hosting edges out with more inclusive pricing options and additional features like free malware removal and site speed optimization.

Enterprise plans

For enterprise hosting needs, WPX Hosting does not have specific plans tailored for enterprise use, whereas Rocket.net offers a range of enterprise plans starting from $649 per month. These plans offer varying resources such as CPU cores, RAM, and NVMe storage. Rocket.net’s enterprise plans include unlimited requests, high-level security, and a dedicated support channel via a private Slack channel and phone support. These features make Rocket.net a suitable provider for large-scale businesses requiring robust infrastructure and dedicated support.

🏆 Winner
Rocket.net: Offers a highly accessible user experience with seamless integration for WordPress environments.

Rocket.net’s control panel emphasizes simplicity and efficiency, particularly for those using WordPress. It comes pre-configured with essential tools like an Enterprise CDN and Website Firewall, eliminating the need for extensive setup. The panel also offers real-time analytics, user management, and secure file management options, making it highly practical for both novice and experienced users. The integrated tools and one-click staging feature highlight its usability, particularly for developers and site administrators who require immediate functionality and security.

WPX Hosting provides a custom control panel designed to be fast and responsive, streamlining the management of services, account details, support tickets, and migrations. The interface is intended to be straightforward for both technical and non-technical users, allowing for easy navigation through its various features. The presence of a dedicated support menu within the control panel ensures that users can immediately access assistance or resources when needed, contributing to an overall user-friendly experience.

Both WPX Hosting and Rocket.net provide free website migration services, but their approaches differ. WPX Hosting requires users to fill out a migration form and provide secure access to their existing hosting account, promising to complete the process within 24 hours. Rocket.net, on the other hand, offers unlimited free migrations with zero downtime, handled entirely by their team. This makes Rocket.net’s migration tools seem more automated and seamless, which may appeal to users looking for a hassle-free transition.

WPX Hosting offers a comprehensive knowledge base accessible from their control panel, covering all aspects of setting up and managing websites. Their 24/7 support via chat and ticketing system promises an average resolution time of 15 minutes. Rocket.net’s help center features real-time chat, email, and phone support with an impressive 60-second response time guarantee. Their knowledge base includes articles and real-time analytics for better site performance insights. Both providers excel in offering accessible help center resources, but Rocket.net’s instant response time sets a high standard.

🏆 Winner
Rocket.net: Higher versatility and more advanced user management features.

WPX Hosting and Rocket.net both offer comprehensive user management features tailored to different user needs. WPX Hosting allows the creation of database and FTP users, with detailed capabilities for managing access and retrieving user passwords. It supports multi-user access, enabling multiple team members to manage the hosting account together. On the other hand, Rocket.net offers a more granular approach to user roles and permissions by introducing site-specific user management with selective control panel access. This flexibility is especially beneficial for agencies that require restricted access for different team members.

WPX Hosting provides a straightforward interface for managing users through the Databases and FTP Users menus. Options for adding, deleting, and updating user credentials are easily accessible, and the ability to preview user details and use a password generator enhances the user experience. Rocket.net stands out with its newly launched Users section, allowing for the seamless invitation of sub-users through email links to an unbranded control panel. The ability to list pending invites and manage multiple sites from a single dashboard adds to the ease of use, complemented by the upcoming customization options for the control panel.

WPX Hosting offers multi-user access but is limited to basic user management functions. It is effective for small to medium-sized teams requiring shared control over the hosting environment. Rocket.net provides more sophisticated access controls like two-factor authentication, key-based access, and brute-force protection, making it more suitable for larger teams or agencies. The ability to reset passwords and manage site-level user access contributes to its efficiency in handling a growing number of users and ensuring secure access management.

WPX Hosting user roles table:

Rocket.net user roles table:

🏆 Winner Rocket.net: Offering 24/7/365 customer support with multiple channels and highly praised service quality.

WPX Hosting provides customer support via live chat, support tickets, and an accessible knowledge base. They excel with rapid response times, averaging 30 seconds for live chat and case resolutions within 15 minutes. Offering free malware removal, site speed optimization, and proactive clean-ups, WPX is a solid option for those prioritizing swift and comprehensive customer service.

Rocket.net, on the other hand, extends its 24/7/365 support through multiple channels, including phone, live chat, and email, with an ultra-fast response time. Their support team is highly praised for its exceptional assistance with WordPress-related issues. Enterprise clients benefit from dedicated phone support and a private Slack channel, setting Rocket.net apart with their extensive and highly responsive support system.

WPX Hosting vs Rocket.net: User feedback

WPX Hosting consistently receives praise for its extremely fast and helpful customer support, often resolving issues within seconds via live chat. Users also appreciate the hosting speed, ease of use, and included features like their custom-built CDN. However, some users experienced limitations and performance issues with larger, high-traffic websites and have cited a lack of advanced features such as SSH access and more robust email security. On the whole, while the support and speed are lauded, a few users found the service lacking for more critical or large-scale requirements.

Users highly praise Rocket.net for its superior support, user-friendly interface, and top-notch security features. The integration with Cloudflare Enterprise and the inclusion of an Enterprise CDN are standout benefits, saving users money and reducing the need for additional plugins. Customers appreciate the platform’s powerful features, including staging areas, manual backups, and integrated file management. While feedback is overwhelmingly positive, a minor suggestion includes the addition of more analytic tools.

WPX Hosting vs Rocket.net: FAQ